¿Eres empresa? Contrata front hotel candidatos en New York, NY

Check in and check out guests Take and enter phone reservations Attend to guests needs and requests Coordinate with housekeeping maintenance and management Please indicate if you have any prior Hotel Experience **Please only apply if you are willing to have a quick chat to schedule an interview. ASAP.

Key Responsibilities: Greet and welcome guests, creating a friendly and professional first impression. Handle check-in and check-out procedures, guest registration, and booking system operations. Answer phone calls, emails, and messages; provide information about the property and services. Assist guests with inquiries, special requests, or complaints in a timely manner. Supervise the cleaning crew and ensure housekeeping standards are met. Ensure smooth front desk operations, including reporting maintenance issues and coordinating repairs when necessary. Manage daily records of arrivals, departures, and payments (cash, POS terminal, deposits). Coordinate with other departments (housekeeping, maintenance, management). Maintain order, safety, and security procedures (keys, guest access, CCTV, etc.). Requirements: Previous experience as a receptionist, front desk associate, or in customer service is a plus. Strong English communication skills (verbal & written); Russian or other languages are an advantage. Basic computer proficiency (Excel, Google Sheets, booking platforms). Strong interpersonal skills, ability to stay calm and professional in stressful situations. Flexibility to work shifts, including evenings and weekends.

We are seeking a friendly, professional, and service-oriented Front Desk Agent / Hotel Assistant to join our team. This role is at the heart of our guest experience, combining traditional front desk duties with broader support across hotel operations. The ideal candidate is adaptable, resourceful, and eager to create memorable stays for every guest. Key Responsibilities: Warmly welcome and check in/check out guests efficiently and accurately. Handle guest inquiries, requests, and complaints promptly and with a focus on guest satisfaction. Provide local knowledge and recommendations to enhance the guest experience. Manage reservations, cancellations, and modifications via phone, email, and online booking systems. Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations. Communicate effectively with guests before, during, and after their stay. Assist with daily reports, billing, and payment processing. Maintain accurate guest records and ensure compliance with hotel policies and procedures. Support management with clerical tasks, inventory checks, and other operational duties as needed. Proactively identify opportunities to improve guest satisfaction and operational efficiency. Be a team player, ready to adapt and assist across departments to ensure seamless guest experiences.