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Job Description Job Title: Litigation Legal Assistant Location: Dallas, TX 75202 Salary/Payrate: $80-$99K annually Work Environment: 100% ONSITE Term: Permanent/Fulltime Bachelor’s degree required: NO Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-KK1 Primary duties focus on providing legal administrative support to attorneys, document preparation and revision; draft and revise correspondence; transcribe dictation of voice mails; accurate proofreading skills; handle incoming and outgoing mail; receive incoming calls; set up conference calls; review monthly billing memos; open, manage and maintain client files/filing; calendar deadlines and appointments; make travel arrangements; enter attorney time; communicate effectively with all levels of internal personnel and clients. Duties & Responsibilities • Welcome guests and clients by greeting them in person or on the telephone and answering and directing inquiries., • Prepare, edit, format and proofread a variety of documents (e.g. correspondence, pleadings, discovery)., • E-file documents with the courts., • Draft and revise correspondence. Proofread finished material for accuracy., • Handle incoming and outgoing mail., • Receive incoming calls, answer general questions and direct individuals to appropriate persons within the organization., • Set up conference calls., • Open, manage and maintain files/filing., • Schedule appointments and maintain calendar to track deadlines and status of cases, coordinates andschedules meetings, depositions, conference calls, and sends calendar invites and reminders., • Input attorney billable time and reimbursable expenses., • Perform other general office clerical work such as filing, faxing and answering the phone., • Represent attorney by communicating and obtaining information; following-up on delegatedassignments; knowing when to act and when to refer matters to attorney., • Serves as intermediary between attorney, firm personnel and the courts, relaying communication between each group., • Assist attorney with personal business matters., • Arrange business itineraries and make travel arrangements., • Manage timekeepers' expense reimbursements., • Manage client expense disbursements through software application, including corresponding with client and follow up., • Prepare correspondence to clients regarding monthly invoices for fees and disbursements, update internal systems accordingly., • Communicate effectively with all levels of internal personnel. Required Skills & Qualifications: • 5-10 years of experience, • Solid working knowledge of Microsoft Office applications (Word, Outlook, Excel, PowerPoint)., • Type a minimum of 80 wpm., • Excellent verbal and written communication skills., • Strong people skills and the ability to work harmoniously and effectively with others as part of a team., • Strong organizational skills., • Excellent grammar, spelling, punctuation and proofreading skills., • Proven track record of dependability, dedication, confidential handling of all matters and outstanding work product

Job Description The Hire Solution has partnered with a north Dallas Government Contract Administrator for the immediate fulltime role of Senior Staff Accountant. We are looking for a Senior Staff or Staff Accountant to help with full cycle accounting and close duties, reporting to the Controller in the accounting department. Prior healthcare or nonprofit accounting experience is desired but not required, and additional requirements are as follows: • Accountant to help reconcile large, complex bank accounts., • Strong accounting knowledge of journal entries and debits and credits, • Assists with monthly status reports, monthly closing process and annual audit process., • Assist in the financial planning of the organization including the annual budget preparation for assigned departments and programs., • Prepares all Grant Reports (monthly/quarterly/annually) required for Mental Health Federal, State, and Local Grants and contracts., • Assures reports are filed timely and accurately., • Reconcile assigned grant financial reports to the general ledger., • Accountant to help research / find transactions and clear transactions off of the accounting software. Requirements: • Legally eligible to work in US without sponsorship, • Degree in accounting, finance or related discipline from an AACSB-accredited school, • Strong experience in account reconciliations, close process and general ledger, • Non profit or healthcare accounting experience a huge plus, • ERP experience in Blackbaud or Sage Abila, • Intermediate MS Excel, able to deal with large data sets

Job DescriptionDescription: Job Title: Lead Early Childhood Teacher (PreK4 & Kindergarten) Department: School Job Category: Faculty – Fulltime FLSA Status: Exempt Salaried Salary: $53,000 to $55,000 (annually - contract) Hours: 7:30 a.m. to 4:00 p.m. (Occasional evenings and weekends – Program driven) Reports to: School Principal (Chief Academic Officer) Job Summary: The teacher is responsible for developing lesson plans and delivering group and individual student instruction within established curriculum guidelines; collaborating with other teachers, other professional staff, and administrators in addressing instructional and/or classroom issues; and responding to a wide range of inquiries from students’ parents or guardians regarding instructional program and student progress. Additionally, the position requires the teacher to maintain a class environment advantageous to learning and personal growth; to establish effective rapport with students while maintaining proper classroom management. Education/Experience Requirements: • Bachelor’s degree in child development, or early childhood education, • Minimum of 2 years classroom teaching experience as a lead teacher, or, • CDA – child development associate degree Administers and develops subject-specific assessments to assess student competency levels and/or individual learning plans. Advises parents and/or legal guardians of student progress to communicate expectations; student achievements; develop methods for improvement and/or reinforcing classroom goals in the home environment. Assesses student progress towards learning targets, objectives, expectations, and/or goals to provide feedback to students, parents, and administration. Collaborates with instructional staff, other school personnel, parents, and a variety of community resources for the purpose of improving the overall quality of student outcomes, achieving established classroom objectives in support of the school improvement plan. Demonstrates and differentiates methods required to perform classroom and/or subject specific assignments to provide an effective program that addresses individual student needs. Instructs students through learner centered methods that include play, hands-on and other innovative teaching practices for early childhood learners. Manages student behavior to provide a safe and optimal learning environment. Monitors students in a variety of educational environments (e.g. classroom, cafeteria, playground, school grounds, hallways, restrooms, field trips, etc.) for the purpose of providing a safe and positive learning environment. Participates in various meetings and professional development activities to convey and/or gather information required to perform functions and improve student achievement. Prepares a variety of written materials (e.g. grades, lesson plans following scope and sequence, correspondence with parents and students, examinations and quizzes, attendance, anecdotal records, etc.) for the purpose of documenting student progress and meeting mandated requirements. Supports other classroom teachers to help them implement established curriculum and/or individual student plans. Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the school. job. Work Environment and Physical Demands: Primarily standing or walking at will. Extended periods of standing may be required. Normal physical activity including some bending, pushing, pulling, and lifting arms to raise flags or convey basic traffic signals for pedestrians Requirements: Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple, highly complex, technical tasks with a need to periodically upgrade skills to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include applying assessment instruments; operating standard office equipment including using pertinent software applications; and preparing and maintaining accurate records. KNOWLEDGE is required to perform basic math, including calculations using fractions, percent, and/or ratios; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include appropriate codes, policies, regulations and/or laws; age-appropriate activities; lesson plan requirements; stages of child development; and behavioral management strategies. ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize specific, job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate. Specific ability-based competencies required to satisfactorily perform the functions of the

Job Description American Concrete Products is a leading manufacturer of quality concrete products for various industries. We are currently looking for dedicated and hardworking individuals to join our team as Precast Concrete Laborers with a specialty in rebar tying. In this role, you will contribute to the production of precast concrete products, ensuring high-quality standards while working as part of a team in a fast-paced environment. Responsibilities • Assist in the preparation and assembly of precast concrete forms., • Perform tasks such as rebar tying, form removal, and equipment cleaning., • Position and secure steel bars, rods, cables in concrete forms, using hand tools like pliers and other power tools, • Space and fasten together rods in forms according to blueprints, using wire and pliers., • Pour, set, and finish concrete in molds under supervision., • Follow proper safety procedures and maintain a clean work environment., • Collaborate with team members to meet production deadlines., • Inspect finished products for quality and compliance with specifications., • Construction Experience a plus, • Rebar tying experience a plus, • Experience using a measuring tape, • Strong physical stamina and the ability to lift heavy materials., • Understanding of safety procedures in a construction setting., • Good teamwork and communication skills., • PAY $17-$20 AN HOUR DEPENDING ON RELEVANT EXPERIENCE, • FULLTIME YEAR-ROUND WORK, • Medical, Dental & Vision Benefit’s after 60 Days, • Competitive Compensation & Profit Sharing, • Available Over Time, • 401K with Match, • Internal promotional opportunities, • Company Sustainability – Since 1940 Enterprise Properties, Inc. and its subsidiaries are an equal opportunity employer that complies with EEOC rules and regulations. American Concrete Products is part of the Enterprise Properties, Inc Family Pre-Employment Drug Screen, Criminal Background check, Reference check & Employment Verification are all part of our hiring process. #ACPTX2021

Job DescriptionPosition Description: JOIN OUR TEAM!Come Grow With Us!Presbyterian Village North is hiring a Dining Room Supervisor in our Culinary Services Department.Position will be stationed primarily in Independent Living. The Dining Supervisor will be fulltime and open availability required during all culinary operating hours, including holidays and weekends. Sunday 8:00 AM 4:00 PM, Monday Saturday 7:00 AM 9:00 PM Regular shifts will consist of Lunch/Dinner shifts, staggered between 10:00 AM 8:30 PMPay rate: $20/hour Wonderful environment and strong teammate relationships! Affordable medical, dental, vision benefits when full time. 401K is available after your 1st year. With a shared legacy in business and healthcare innovation, Forefront Living's family of care-oriented organizations blends values built on compassion and faith with high-quality senior care - long-term care, Alzheimer's and memory care, skilled nursing and rehabilitation therapies, hospice and palliative care.These senior care services, along with the celebration of independent living at our senior lifestyle communities, combine to bring deeper meaning to every phase of life for people of all faiths, regardless of race, gender, color, religion, national origin or disability. Forefront Living is the not-for-profit, faith-based parent of Presbyterian Village North, Faith Presbyterian Hospice, and the T. Boone Pickens Hospice and Palliative Care Center.As a Culinary Services Supervisor, you are responsible for supervising the perspective kitchen and dining rooms during meal service and assisting with serving. In this position you are responsible for training, mentoring, and instructing shift employees wit regards to daily procedures and department protocol.?ESSENTIAL DUTIES:Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients, and co-workers Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards Maintain good attendance record; arrive at work on time and conform to scheduled work hours Wear and use appropriate protective gear and equipment, i.e., aprons, hair nets Perform all job duties safely Supervise culinary activities during meal service and assist with serving, as needed Supervise tray line, food production and dish room activities, to ensure completion of daily routine and cleaning completion Supervise all aspects of the culinary staff, including but not limited to performance evaluation, scheduling, counseling, training, and routine inspections Handle disciplinary action with staff in conjunction with Culinary Management Responsible for conducting training and daily Moments That Matter meetings/Safety HuddlesInspect work area of all shift employees and follow-up to assure completion of daily tasks Make daily sanitation rounds and correct any deficiencies to ensure compliance with State Regulations, submit weekly/monthly inspections to culinary management Perform duties of shift employees as needed for call-ins, vacation, etc. Train, mentor and instruct shift employees with regards to daily procedures and department SOPsWork with clerks to assist with maintaining up-to-date and accurate diet card for TRC unit residents as well as orchestration of daily order taking in-room with residents Maintain time efficiency and accuracy in meal service provided to the residents, visitors, and staff Identify and report equipment maintenance needs to management Process employee meal sign-in sheet and ensure accurate amounts of trays are prepared Provide daily reports to management with regards to resident, staff, and/or visitors concerns/complaints, staff disciplinary issues, food shortages, etc. Other duties as assigned by Culinary ManagementMINIMUM QUALIFICATIONS:High school graduate or GED Managers Food Handlers Certification required before hireMinimum of 3 years supervisory production experience in a high-volume healthcare setting or equivalent or 2 years supervisory experience Ability to read, write and effectively communicate in English Proficient with computers and software programs, such as Microsoft Office products Ability to provide instructions and give directions to complete daily routine Ability to perform Essential Duties Genuine caring for and interest in the care of mature adults, persons with handicap and hospice patients Ability to perform work tasks within the Physical Demand Requirements Ability to comply with the Resident Bill of Rights and the Employee Responsibilities Ability to comply with organizational and departmental safety policies and procedures

Job Description Job Title: Employment Paralegal Location: Dallas, TX 75201 Salary/Payrate: $95K-$120K annually and AWESOME benefits!!! Work Environment: 4 days ONSITE/1 day REMOTE (After 60 day training period) Term: Permanent/Fulltime Bachelor’s degree required: NO Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-KK1 Our client is searching for a paralegal to support our Employment Litigation Practice group in their Dallas office. Candidates should be self-starters, highly organized and team players. The paralegal will support our lawyers with various duties and responsibilities as listed below. All activities entail a high level of attorney contact and visibility. Overtime is sometimes needed to meet client deadlines. Details will be discussed during the interview process. Key Responsibilities • Perform electronic court filings for state and federal district and appellate courts for state, federal and appellate courts., • Docket and calendar the Practice group’s cases, monitor and track deadlines, court dates and other critical events., • Establish, organize, and maintain pleadings, attorney trial notebooks, expert witness notebooks, document indexes and lists., • Receive, review, and process various legal documents such as pleadings, court orders, contracts, and other related materials., • Review and outline depositions, indexes and summarize documents., • Provide administrative assistance for deposition and trial preparation., • Assist attorney team with various administrative tasks as needed., • Liaise with attorneys, paralegals and other legal staff to obtain necessary information and provide updates on case statuses., • Ensure compliance with legal procedures and regulatory requirements., • Maintain accurate and organized records of all legal documents. Skills Needed To Be Successful • Flexibility and the ability to work overtime are essential., • Excellent time management and project management skills are required, including ability to set and manage multiple priorities and make appropriate judgments., • Detail oriented, excellent oral and written communication and follow-up skills are crucial (spelling, grammar usage, writing skills, etc.)., • A high level of energy and the ability to perform effectively in a fast-paced, service-oriented environment is essential, as is the ability to multi-task and prioritize., • Interpersonal skills necessary to establish relationships, effectively liaise, communicate, and follow instructions from the client, attorneys, staff, and vendors and provide information with courtesy and tact., • Commitment to providing superior customer service., • Thorough knowledge of Firm systems, practices and procedures to effectively meet employee and department needs., • Ability to work well under pressure. Education and Experience • Completion of a bachelor’s degree preferred., • BLS paralegal board certification preferred, • Notary preferred.

Job Description Job Title: Tax Planning Legal Assistant Location: Dallas, TX 75202 Salary/Payrate: $80-$99K annually Work Environment: 100% ONSITE Term: Permanent/Fulltime Bachelor’s degree required: NO Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-KK1 Primary duties focus on providing legal administrative support to attorneys and peers in the tax planning section, document preparation and revision; work with attorneys to draft tax planning documents such as partnership agreements, acquisition and merger letters, and entity ownership flowcharts; draft and revise correspondence; transcribe dictation of voice mails; accurate proofreading skills; handle incoming and outgoing mail; receive incoming calls; set up conference calls; review monthly billing memos; open, manage and maintain client files/filing; calendar deadlines and appointments; make travel arrangements; enter attorney time; communicate effectively with all levels of internal personnel and clients. Requirements include: minimum of five years’ experience; must have a solid working knowledge of tax planning procedures; ability to draft will & trust forms; ability to manage multiple calendars; proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint); proficiency in E-Filing documents in Federal and State Courts; type a minimum of 80 wpm; excellent verbal and written communication skills; strong customer service skills and the ability to work harmoniously and effectively with others as part of a team; strong organizational skills; excellent grammar, spelling, and punctuation skills. Individual must be able to function in a fast-paced environment, have a high level of attention to detail, be a self-starter with initiative. This position may require some overtime on short notice. Duties and Responsibilities: • Legal document preparation and revision;, • Draft and revise correspondence;, • Handle incoming and outgoing mail;, • Receive incoming calls, answer general questions and direct individuals to appropriate persons within the organization;, • Set up conference calls;, • Open, manage and maintain files/filing;, • Schedule appointments and maintain calendar;, • Arrange business itineraries and make travel arrangements; and, • Communicate effectively with all levels of internal personnel. Required Skills & Qualifications: • Minimum of five years legal assistant experience;, • Solid working knowledge of Microsoft Office applications (Word, Outlook, Excel, PowerPoint);, • Type a minimum of 80 wpm;, • Excellent verbal and written communication skills;, • Strong people skills and the ability to work harmoniously and effectively with others as part of a team;, • Strong organizational skills;, • Excellent grammar, spelling, punctuation and proofreading skills;, • Proven track record of dependability, dedication, confidential handling of all matters and outstanding work product

Job Description Immediate opening available for a part-time up to full-time certified pharmacy technician. The position available is Monday through Friday AND every other Saturday. Saturday hours are 9-1 Trinity Pharmacy is a low-volume, family friendly, compounding pharmacy that offers a wide selection of products. We do many vaccinations through the Texas Vaccinations For Children Program. Primary duties include inputting and filling prescriptions, as well as running the cash register, answering the phone, and helping in the compound room as requested. Other duties may include cleaning and stocking. Must be reliable to work the schedule as requested until closing time each day. Must hold active Texas State Board of Pharmacy - Pharmacy Technician License. Computer System is WinRX (ComputerRX). Job Type: Full-time View public job page Company DescriptionTrinity is a non-sterile compounding pharmacy that also has a front end retail setting. We take pride in giving our customers the best services within the area.Trinity is a non-sterile compounding pharmacy that also has a front end retail setting. We take pride in giving our customers the best services within the area.

Position – Collection Specialist Job type – Fulltime Location – North Dallas, TX (75240) Onsite Benefits Offered – Vision, Medical, Life, Dental and Retirement plan (SEP-IRA) About PM AM: At PMAM Corporation, we’re at the cutting edge of technology, delivering innovative software solutions

Job Description The Hire Solution has partnered with a full service brokerage firm located in north Dallas for the position of Assistant Accountant or Staff Accountant. This is an exciting part time position that will grow to become a fulltime role, likely by the end of the year. This position is perfect for a college student, recent college grad, or a candidate who has obligations that limit hours available in the immediate term. Duties are as follows: Key Responsibilities • Accounts Payable (AP): Process vendor invoices, verify account charges, and ensure timely payment schedules, • Accounts Receivable (AR): Manage customer accounts and collections, accurately post receipts, and maintain records, • Bank Reconciliations: Regularly reconcile bank statements across multiple entities to ensure accuracy and proper accounting practices., • Data Entry: Input financial data efficiently and accurately for reporting and record-keeping purposes. Enter JIBS and Revenue Detail for oil/gas companies., • Document Filing: Maintain and file bank statements and other financial documents. Skills and Qualifications • Experience: 2–3 years of experience in accounting, preferably within oil and gas or real estate investment industries, • Software Proficiency: Advanced knowledge of Excel (pivot tables, VLOOKUP, formulas), QuickBooks, WolfPak oil & gas ERP, • Multi-Entity Accounting: Demonstrated ability to manage financial processes across multiple entities simultaneously., • Strong attention to detail, organizational skills, and ability to meet deadlines. Education Requirements • Associate degree (or higher) in Accounting, Finance, or a related field preferred but not required. Work Schedule • Part-time schedule with flexible hours, approximately 20–25 hours per week.

Job Description The Hire Solution has partnered with a national property management organization for the position of Accounts Payable Manager at their Dallas-based corporate office. The experienced Accounts Payable Manager is to oversee the daily operations, strategy, and performance of a growing AP function. This leader will guide an AP team while enhancing processes, systems, and controls to support organizational growth. The ideal candidate is highly organized, improvement-oriented, and comfortable partnering with both operational leaders and senior finance executives. Primary Responsibilities • Oversee the end-to-end Accounts Payable function, ensuring accuracy, timeliness, and adherence to internal standards., • Develop staff capabilities through coaching, cross-training, and structured performance management., • Lead initiatives to streamline workflows, eliminate inefficiencies, and strengthen internal controls., • Monitor ticket queues, service metrics, and processing volumes, ensuring team responsiveness and accountability., • Manage and refine AP technology tools—including Coupa and ERP systems—through configuration, optimization, and upgrades., • Collaborate with the broader accounting and finance teams to align AP processes with organizational objectives., • Participate in system implementations, enhancements, and integrations related to purchasing and invoice processing., • Provide guidance on invoice coding and PO compliance, ensuring transactions are recorded accurately., • Prepare and communicate analyses, insights, and recommendations to senior-level stakeholders., • Support special projects and additional assignments as business needs evolve. Skills • Strong leadership presence with the ability to motivate and develop high-performing teams., • Deep knowledge of AP lifecycle processes, GL coding, and PO-driven workflows., • Hands-on experience with large, automated accounting systems; Coupa expertise required., • High proficiency in Excel and Microsoft Office tools., • Comfortable presenting data-driven insights to both financial and operational audiences., • Proven ability to operate successfully in fast-paced, deadline-oriented environments., • Strong judgment, professionalism, and commitment to accuracy., • Continuous-improvement mindset with the ability to drive organizational change., • Excellent communication skills, both written and verbal., • Strong planning, time-management, and problem-solving abilities. Qualifications • Bachelor’s degree in accounting, business, or a related field, or equivalent experience., • Minimum of 7 years of accounts payable experience., • At least 3 years leading AP teams., • Coupa experience (1+ years) required., • Experience with ManageEngine ticketing systems a plus., • Knowledge of Dynamics GP, D365, or similar ERP systems preferred., • Experience in a multi-location or complex organizational structure highly valued., • Prior exposure to SOX environments is beneficial., • Standard Monday–Friday schedule, typically 40+ hours per week., • Ability to work additional hours to meet period-end deadlines., • In-office presence required Monday through Thursday; most Fridays currently remote (subject to business needs). Compensation & Benefits • Comprehensive medical, dental, and vision coverage, • Paid time off, • 401(k) with employer match, • Flexible spending and health savings account options, • Life insurance, • Professional development support

Job Description Start Date: Summer 2026 An Internship through Enterprise Properties, Inc. is structured to provide a full range understanding of our companies, product, positions, and production processes. We find value in providing a structure where the first half of the program will be participating in hands on learning of all roles within the production plant. Interns will be required to participate in General Labor work for the first 7 weeks to develop relationships and the skills needed to effectively produce the product we sell. The second half of the program focuses in on the specific role the Internship is centered around. Interns will be learning the aspect of all programs that are utilized, engineering details, Project Manager meetings, Sales Meetings and production scheduling. The hours for Interns will begin at 7:00am and will end at 4:00pm, Monday – Friday. Overtime will be allowed if agreed upon by the Intern. A minimum of 30 hours must be completed weekly to be considered for this internship. We are a small family owned growing company with a tight knit culture yet have the capacity to complete big projects! Located in Omaha, NE, Kansas City, KS and Corsicana, TX. Requirements • An individual majoring in Construction Management/Engineering that is through their Sophomore year of a 4 year school., • Proficient in Microsoft Office Products Company Perks for an Intern: • 100% Paid PPE, • Competitive pay Company Perks for a Permanent Individual: • FULLTIME YEAR-ROUND WORK, • Medical, Dental & Vision Benefit’s after 60 Days, • Competitive Compensation & Profit Sharing, • Available Over Time, • 401K with Match, • Internal promotional opportunities, • Company Sustainability – Since 1940, • Enterprise Properties, Inc. and its subsidiaries are an equal opportunity employer that complies with EEOC rules and regulations. American Concrete Products is part of the Enterprise Properties, Inc Family Pre-Employment Drug Screen, Criminal Background check, Reference check & Employment Verification are all part of our hiring process.

Job Description Job Title: Desktop Support Specialist Location: Dallas, TX 75201; Columbus, OH 43215; Louisville, KY 40202 Salary/Payrate: $55-65K + AWESOME benefits!!! Work Environment: On-site Term: Permanent / Fulltime Bachelor’s degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-GP1 • Working closely with other members of the Applications and Support teams to resolve technical issues., • Providing second-tier help desk support by phone, desk side and/or remotely., • Setting up equipment, i.e., hardware, printers, telephones and peripherals., • Tracking information associated with the distribution of laptops, printers, and mobile devices from the Firm's loaner pools. This individual will follow proper procedures to protect the Firm's investment in these devices., • Assisting with daily audio-visual setups and checkout of laptops and other equipment, as requested., • Providing expert telephone support to our internal clients; troubleshooting a variety of software, hardware and network issues to point of resolution or escalation., • Logging internal client's calls, maintaining records and capturing final solutions in the Firm's online ticketing system., • Routing calls to the appropriate group for resolution in accordance with established escalation procedures, and providing status reports to internal client throughout the life of an incident., • Assisting with familiarizing employees with the firm’s computer systems, software, and phone system., • Delivering high quality support in a timely manner to meet internal and external client needs. Job Requirements: • Candidate must have at least a 2-year certificate from a college or technical school and 3 years of related experience or equivalent., • Candidate should have knowledge of Windows 10, Microsoft Office 365, and be familiar with or attend training on other required applications., • Ability to lift up to 50 pounds individually, and the ability to crawl under a desk in order to service computers., • Ability to work on call-support on a designated weekends throughout the year., • Must have high degree of professionalism when interacting with internal and external clients.