Director, Human Resources
1 day ago
Los Angeles
Job Description POSITION OBJECTIVE/SUMMARY: The Human Resources Director is responsible for the day-to-day operations of the Department of Human Resources which include: Employment/Recruitment, Employee Benefits and Compensation, Administration, Agency Policies and Procedures, Employee Relations, to ensure Kedren is in legal compliance with Agency operational, state and federal requirements. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: • A graduate from an accredited college in Human Resources, Business Administration or equivalent experience as a Human Resources Generalist in a healthcare environment., • At least five years of Human Resources management experience preferred and knowledge of state and federal labor laws are required., • Proficiency in HRIS/Payroll, MS Word, Excel computer software systems., • Must be organized, detail oriented, the ability to handle confidential information, and to interface effectively with all levels of management., • Excellent written, verbal communication and interpersonal skills., • Must have the ability to multi-task, problem solve, meet deadlines and follow through on work assignments in a fast-paced environment., • Direct, manage, supervise, train, and motivate staff relating to the day-to-day operations of the Department of Human Resources and Payroll Services. Ensures all service-oriented goals are fulfilled as required by management., • Perform and serves as HRIS System Administrator including: overseeing data entry of employee records and related information while ensuring all legal and Agency requirements are in compliance., • Review and approve Personnel Action Notice (PAN) forms according to legal and Agency compliance requirements and delegates to staff for data entry processing., • Works with management staff to provide adequate staffing of positions, competencies, and qualifications. Interviews, pre-screen, recruit, create job descriptions, recruitment advertisements and job postings according to staff requirements set forth by management., • Conduct Exit Interviews and prepare reports from data gathered for management review purposes., • Handle Benefits Administration functions including: reconciliation of monthly benefits billing statements, enrollment/changes/terminations, work with Insurance Broker and Providers regarding annual renewals and service concerns., • Develop and implement employee policies, procedures, and forms while ensuring compliance with agency, state and federal requirements. Administer and update Employee Handbook asrequired., • Ensure all personnel files are in legal compliance with state/federal and agency requirements., • Responsible for the administration of Workers’ Compensation, State Disability, and various leaves of absences to ensure accuracy and reporting requirements on behalf of Kedren according to all regulatory bodies. Interfaces with staff, management, medical provider, insurance carrier, benefits provider on related issues required., • Prepare monthly statistical reports including: employee staffing/turnover, work related injury, illness, accident, compensation, benefits enrollment/termination, leaves etc., • Consult with management and employee to research, investigate and resolve conflict resolutions relating to employee relations issues., • Work with outside Agency’s and the Employer’s Group regarding labor relations issues on behalf of Kedren., • Conduct New Hire and Employee Benefits Orientation and participates in planning, implementing, and evaluation of employee, Agency, and community based sponsored events., • Conduct and analyze salary surveys and current trends using related information and outside sources. Assists with the development and implementation of approved job classifications and salary structure., • Oversees the performance evaluation process and reviews according to Agency standards., • Attend educational and training seminars on behalf of Kedren relating to state/federal labor law updates, HRIS System and various areas of Human Resources/Administration and Agency requirements., • Practices confidentiality in all employee, management, and client related matters., • Participate in fundraising activities of Kedren., • Practices loyalty and commitment to the philosophy, goals and objectives of Kedren Community Health Center, Inc., • Analytical Thinking-Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process., • Communication Effectiveness– Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message., • Documentation– Writes clear, concise medical record notes (e.g., focus on referral problem, functional changes, duration, acute or long-term, functional impairment, recommendations, plan of action, results, adjustments, etc.)., • Employee Engagement– Provides employees with meaningful work, opportunities to develop skills and experience, and opportunities to take on new roles and greater responsibilities within the organization., • Employee Onboarding– Creates comfortable environment for new employee to understand their work environment and help them to quickly become a contributing member of the organization; presents clear job and performance expectations and ensuring employee has the tools to be successful in their new role., • Employee Relations– Understands and practices the knowledge of laws, rules, regulations, case law, principles and practices related to employee conduct, performance, and dispute resolution., • HR Knowledge– Understands HR management concepts, principles, and practices related to identifying and analyzing HR processes, translating functional requirements into technical and/or process requirements to deliver effective HR functions., • Organizational Effectiveness– Diagnosis of the organizations critical issues through operational data, develops continuous improvement strategies to meet business objectives, manages and facilitates effective relationship throughout the management team and business units., • Professionalism– Thinks carefully about the likely effect on others of one’s words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Demonstrates respectful and effective relationships with colleagues and clients and their families., • Program Development– Recognizes, understands and facilitates educational opportunities and coordinates resources that best respond to the needs of the individuals and communities., • Strategic Thinking– Formulates effective strategies consistent with the organization’s strategy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities., • Thoroughness-Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities, and priorities. Takes responsibility for timely completion., • Workforce Development– Investigates and identifies workforce skills, knowledge and ability gaps to meet strategic objects and implements plans to train, develop and close those gaps through internal or external resources., • Coaching– Providestimelyguidance and feedback to help others strengthen specific knowledge/skill areas needed toaccomplisha task or solve a problem., • Delegating– Divides work into components anddetermineswhat can be delegated anddelegate’sresponsibility and authority asappropriate., • Employee Development– Works with, coaches, and supports direct reports in developing knowledge, skills, and abilities in the interest of performance improvement andemployee’scareer development., • Facilitation– Leads group to intended results while allowing adequate discussion, brings group back to the meeting’s purpose or goal when needed, and gains input of ideas from all participants., • Motivating– Inspires the willingness to take self-directed actions to do more than is expected in the job with the aim of improving job performance and finding or creating new opportunities., • Organizational Acumen– Sizes up a situation, balances reason and the interests of others, and acts in a decisive, timely, and appropriate manner that is congruent with the organization’s values, goals and mission to achieve success., • Performance Management- Works to improve and reinforce performance of others. Takes responsibility for one’s direct reports performance by setting clear goals and expectations, tracking progress against the goals, and addressing performance problems and issues promptly in a manner that builds confidence andmaintainsself-esteem., • Team Building– Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships, fosters commitment, team spirit,prideand trust.