Are you a business? Hire guest experience manager candidates in New York, NY
Full job description THE EXPERIENCE Gilded Ritual is a full-service, therapeutic nail and facial bar located in the heart of TriBeCa that provides an integrative luxury approach to manicures and full hand treatment, pedicures, and other beauty services. Its expert staff of manicurists and beauty professionals can help guests establish a healthy nail and skincare routine in an enjoyable atmosphere. Professional Objective – To provide superior customer service to the clients at Gilded Ritual. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers are able to do their best possible work. The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person. They set the tone for the visit from the moment they begin interacting with the clientele. The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management. Job Activities Acts as a skilled and gracious host to guests of the spa and studio, insuring their complete comfort and satisfaction Schedules, confirms and guarantees all appointments according to the company protocols Provides thorough and knowledgeable explanations of the available services in order to maximize each sale and optimize customer satisfaction Provides sterling telephone service to customers Coordinates client appointment schedules to ensure smooth and efficient workflow Checks guests in and out, offering future booking and actively building client retention Performs sales transactions, creates and takes responsibility for point of sale data, follows procedures and maintains high standard of accuracy Orients guests to the facility and sets them up for desired treatments as needed Conducts walk-in retail sales Sells gift cards, advises on gift selection, maintains accurate gift sales data Helps to maintain a beautiful and clean physical environment in public areas of the spa Provides facility tours to visitors and prospective clients Facilitates effective workflow for internal customers (technical staff) Attends and participates in general and team meetings Maintains a polished and professional personal image Desired Qualifications Friendly, positive attitude! Experience in direct customer care (hospitality and retail experience excellent) Basic computer skills and ability to learn our software application Excellent communication skills Schedule flexibility Energetic, accustomed to a fast pace, experienced at multi-tasking Zenoti Software and Hotel experience is preferred Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Weekends as needed Work Location: In person
Here are the key responsibilities of a front desk manager: Staff Management: Hire, train, and supervise front desk staff. Schedule shifts and manage staff workloads. Conduct performance evaluations and provide feedback. Customer Service: Ensure clients receive a warm welcome and efficient service. Handle guest complaints, requests, and inquiries promptly and professionally. Maintain a high standard of customer service and hospitality. Operations Management: Oversee daily front desk operations to ensure efficiency. Ensure that the front desk area is clean, organized, and well-maintained. Implement and enforce policies and procedures. Reservation Management: Manage bookings. Billing and Payments: Oversee the check-in and check-out process, including billing. Ensure accurate recording of guest charges and payments. Handle cash, credit card transactions, and financial reports. Communication: Maintain open and effective communication with staff and other departments. Relay important information to staff and ensure they are informed about policies and procedures. Handle incoming calls, emails, and messages. Client Experience: Monitor and enhance the overall client experience. Address and resolve any issues that affect client satisfaction. Implement initiatives to improve client services and experiences. Problem-Solving: Handle emergencies and difficult situations with composure. Resolve conflicts between staff and clients. Make quick decisions to ensure client satisfaction and operational efficiency. Reporting and Analysis: Prepare and analyze reports on front desk activities and performance. Track key metrics such as occupancy rates, revenue, and client satisfaction. Identify areas for improvement and implement changes. Inventory and Supplies Management: Manage front desk supplies and equipment. Ensure an adequate stock of essential items such as keys, forms, and stationery. Coordinate with vendors and suppliers as needed. Compliance and Security: Ensure compliance with company policies, local laws, and regulations. Maintain security protocols to protect clients and staff. Ensure confidentiality of guest information. Training and Development: Provide ongoing training and development opportunities for front desk staff. Keep staff updated on new policies, procedures, and technologies. Foster a positive and collaborative team environment.
Job Overview: We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail. Duties: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures) - Provide basic and accurate information in-person and via phone/email - Receive, sort, and distribute daily mail/deliveries - Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) - Order front office supplies and keep inventory of stock Experience: - Proven work experience as a Receptionist, Front Office Representative, or similar role - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment (e.g., fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills Nice-to-Have Skills: - Administrative experience - QuickBooks knowledge - Customer support skills - Clerical expertise - Office management experience - Typing proficiency - Familiarity with Google Suite - Real estate administrative background - Front desk operations understanding - Calendar management capabilities
Overview We are seeking a skilled Bartender/Server to join our team. The ideal candidate will have a passion for providing exceptional service and creating a memorable dining experience for our guests. This is an excellent opportunity for a professional to contribute to our restaurant's success and grow with our company. Duties - Prepare and serve a variety of beverages, including cocktails, beer, and wine, following recipes and presentation guidelines. - Take food and drink orders, ensuring accurate and timely delivery to guests. - Maintain a clean and organized bar and dining area, adhering to food safety and sanitation standards. - Assist with menu planning and inventory management. - Provide exceptional service to guests, ensuring they have an enjoyable dining experience. - Monitor and maintain bar equipment, ensuring it is in good working order. - Work effectively as part of a team to maintain a smooth and efficient operation. - Handle cash and credit card transactions accurately. Skills - Proficiency in bartending and serving techniques. - Experience in the food and beverage industry, preferably in a casual dining or fast casual restaurant. - Knowledge of food safety and sanitation practices and regulations. - Ability to read and follow recipes and menu plans. - Strong communication and teamwork skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - A passion for hospitality and a commitment to delivering exceptional service. Job Type: Full-time Pay: $19.09 - $22.99 per hour, plus tips Expected Hours: 30 – 40 per week Benefits: - Dental insurance - Employee discount - Flexible schedule - Health insurance - Paid time off - Vision insurance Experience Level: - 1 year Restaurant Type: - Casual dining restaurant - Fast casual restaurant Experience: - Restaurant experience: 1 year (Preferred) Shift Availability: - Day Shift (Preferred) Ability to Commute: - Ozone Park, NY 11417 (Required) Ability to Relocate: - Ozone Park, NY 11417: Relocate before starting work (Required) Work Location: In person
PT Office Experience Recommended We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for managing the front desk activities, providing excellent customer service, and supporting office operations. • *Duties:** - SPANISH SPEAKER - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls promptly - Handle patient authorizations in a timely manner and communicate with office manager well - - Schedule appointments and manage calendars
Overview We are seeking a skilled Latin Food Cook to join our team. The ideal candidate will have a passion creating Latin meals like yellow rice, beans, rotisserie chicken etc. This is an excellent opportunity for a professional cook to contribute to our kitchen's success and grow with our company. Duties - Prepare and cook a variety of meals, following recipes and presentation guidelines. - Maintain a clean and organized kitchen environment, adhering to food safety standards. - Assist with menu planning and food inventory management. - Use knives and other kitchen tools to prepare ingredients and dishes. - Collaborate with the dietary department to ensure compliance with dietary restrictions and preferences. - Provide exceptional service to guests, ensuring they have an enjoyable dining experience. - Monitor and maintain kitchen equipment, ensuring it is in good working order. - Work effectively as part of a team to maintain a smooth and efficient kitchen operation. Skills - Proficiency in food preparation and cooking techniques. - Experience in the food industry, preferably in fine dining. - Knowledge of food safety practices and regulations. - Ability to read and follow recipes and menu plans. - Strong knife skills and familiarity with kitchen tools. - Excellent communication and teamwork skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Familiarity with dietary departments and the ability to accommodate special dietary needs. - A passion for culinary arts and a commitment to delivering exceptional meals. Job Type: Full-time Pay: $19.09 - $22.99 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience level: 1 year Restaurant type: Casual dining restaurant Fast casual restaurant Experience: Restaurant experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Ability to Commute: Ozone Park, NY 11417 (Required) Ability to Relocate: Ozone Park, NY 11417: Relocate before starting work (Required) Work Location: In person
Looking for a Housekeeping Manager - it could be you! Our TEAM culture encourages professional growth and development. We hope that each day you'll uncover new reasons to love what you do. If this sounds like the workplace for you, post your resume today! Perks Health Benefits, Vacation time, Wellness days, Hotel Perks General Description: As Housekeeping Manager, you would be responsible for the hotel's Housekeeping operations and ensuring the Housekeeping team can meet business needs and deliver outstanding service and performance. The Housekeeping Manager is responsible for supervising, and coordinating the daily activities of the housekeeping department, along with ensuring smooth operations including rooms, public areas, laundry, and supplies. The Housekeeping Manager is expected to maintain the highest level of cleanliness, presentation, and efficiency while adhering to brand standards and achieving guest satisfaction. This position requires strong attention to detail, leadership skills, organizational skills, time management skills, and the ability to effectively deal with guests, and team members. Primary Duties: • Primary duties include managing the Housekeeping Department day-to-day functions • Monitor standards and work performance by inspecting rooms and public areas daily for brand standards, service, and training compliance • Manage team to live within guest service scores as required by the brand and attain high-level opinion survey scores • Responsible for maintaining good morale and a positive work environment that promotes respect and dignity • Make routine daily rounds of the hotel at any time, performing random inspections in all areas to ensure the expected hotel brand standard is set and continued • Implement standard operating procedures for routine tasks to enable the team to develop consistent work habits • Solid understanding of housekeeping, laundry, supplies, and pars • Establish inventory records and control of linen, cleaning supplies, chemicals, and guest supplies, in order to control expenses and minimize waste • Manage labor expenses • Staff daily while adhering to productivity standards as well as budgetary constraints • Check on all equipment of the Housekeeping Department and ensure that equipment is properly used to reduce cost and breakage • Order supplies and replacements as needed • Adhere to Lost & Found procedures • Establish good liaison with Engineering Department for any repairs needed and to expedite any major repairs or special requests for special occasions and purposes • Perform all duties other than the above requested by the hotel management/direct supervisor • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit, or walk for an extended period. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Education and Experience: • A minimum of two years of related experience in the Housekeeping Department; or an equivalent combination of education and experience that is related • Knowledge of custodial procedures, including floor care, waste management, and recycling programs • Ability to multitask under high-pressure situations Perks: Health Benefits, Vacation time, Wellness days, Manager Development Program, Tuition Reimbursements
PROJECT DESCRIPTION Seeking entertainers and fast learners who are passionate about their craft and the city of New York. This is a weekend gig for new hires. Position: Tour Guide. Location: New York City. Job Description: We are seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours around New York City. This role is ideal for individuals who are passionate about history, culture, and storytelling, and who enjoy sharing their knowledge with others. Key Responsibilities: 1. Conduct Tours: - Lead groups on walking, bus, or themed tours, providing an informative and entertaining experience. - Share historical facts, stories, and interesting anecdotes about New York City's landmarks, neighborhoods, and cultural sites. 2. Engage and Entertain: - Use storytelling techniques to captivate and engage tour participants. - Answer questions and provide personalized attention to ensure a memorable experience for all guests. 3. Safety and Coordination: - Ensure the safety and comfort of all tour participants throughout the tour. - Coordinate with other tour guides and staff to manage group logistics and schedules effectively. 4. Continuous Learning: - Stay updated on New York City's history, current events, new attractions, and any relevant changes to tour routes or content. - Participate in training sessions and briefings as required. 5. Customer Service: Provide exceptional customer service, addressing any concerns or special requests from tour participants. Gather and act on feedback to continuously improve the tour experience. 6. Administrative Duties: Handle ticketing, and any other administrative tasks as needed. Maintain accurate records of tour attendance and feedback. Qualifications: Strong knowledge of New York City’s history, culture, and major attractions. Excellent storytelling and public speaking skills. Ability to engage and interact with diverse groups of people. Strong sense of direction and familiarity with the city’s layout. Customer service experience is a plus. Ability to work primarily on weekends and have a flexible schedule. Physical stamina to walk and stand for extended periods. Benefits: Competitive pay. Opportunities for growth and additional training. A dynamic and supportive work environment. The chance to share your passion for New York City with visitors from around the world. If you are a passionate storyteller with a love for New York City, we encourage you to apply and join our team of dedicated tour guides. Looking for improv experience, team players, service industry, teaching abilities, listeners, directable and great communicators. Time commitment: 3-3.5 hrs. and 3-5 shifts a week (part-time). Pay: paid training once complete, tips, bonuses. Must be in New York.
Full job description Nestled in the heart of Chelsea, Sushi Makoto is a culinary sanctuary that combines the finest Japanese traditions with contemporary innovation. As a newcomer to New York's vibrant dining scene, we're thrilled to introduce you to an exceptional experience that marries the grace of tradition with the artistry of innovation. At Sushi Makoto, we're more than just a restaurant; we're passionate storytellers, crafting unforgettable moments through the mastery of Japanese cuisine. Our journey is just beginning, and our commitment to excellence remains steadfast, ensuring each visit is an exceptional affair. Overview: We are seeking a dynamic Host/Server to join our team in providing exceptional customer service in a fast-paced restaurant setting. Responsibilities: - Greet and seat guests in a friendly and efficient manner - Manage reservations and waitlists - Take guests' orders and relay to kitchen staff - Serve food and beverages promptly and accurately - Maintain cleanliness of the dining area - Handle guest inquiries and resolve issues promptly - Operate POS systems for order entry and payment processing - Assist in setting up and clearing tables as needed Qualifications: - Previous experience in customer service, preferably in a restaurant or hotel setting - Strong communication skills to interact effectively with guests and team members - Knowledge of basic food service procedures - Ability to multitask and work well under pressure - Familiarity with phone etiquette for handling reservations and inquiries Join our team and enjoy the opportunity to work in a collaborative environment where you can enhance your hospitality skills while delivering top-notch service to our valued guests. Job Types: Full-time, Part-time Pay: $16.00 - $30.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Physical setting: Fine dining restaurant Upscale casual restaurant Shift: 10 hour shift Weekly day range: Monday to Friday Weekends as needed Language: Mandarin (Preferred) Japanese (Preferred) Work Location: In person
We are seeking professional, charismatic chefs with dynamic presentation skills to lead events. We are looking for chefs that are service-oriented leaders and excellent cooks. Part- Time Chef Instructor Responsibilities: - Orchestrate and oversee events. Time management and an ability to work quickly are essential. - Deliver a 15-20 minute cooking demonstration outlining cooking tips and tricks to inspire the audience - Create a fun and inviting party ambiance where guests learn in a non-threatening and social environment. - Ensure the food taste, presentation and service is high quality. - Market the company for future business and general good will by engaging guests. - Provide positive and constructive feedback to the administration. - Finish/Execute large catering jobs. Experience Requirements: - Two years of professional culinary experience -- catering or in a restaurant -- with an emphasis on savory cooking. - Experience in culinary instruction preferred. - Freelance experience a plus. - NYC Department of Health Food Handler's Certificate NO PHONE CALLS PLEASE! $30 as a Chef Instructor with the potential to advance to $35 as a Lead Chef Instructor.
Position Summary: As a Line Leader, you will be an ambassador of Mighty Quinn’s BBQ. You will be an integral part of creating exciting and rewarding guest experiences through positive face-to-face interactions. You will report directly to the General Manager and work with other team members in a clean, safe, and respectful manner. You will be responsible for the general oversight of service on a day-to-day basis, as it relates to both food preparation and quality customer service. You will also assist other Front-of-House employees with all tasks necessary to execute successful service while upholding all company safety and food quality standards and procedures. *While Line Leaders are customarily our more experienced FOH employees, they do not directly supervise or manage any other FOH employees. Job Description: · Greet guests and guide customer experience · Serving and preparing food & drinks the Mighty Quinn’s way · Use a cash register (POS) and process payment transactions · Learn and maintain knowledge of our menu to effectively describe to guests · Set-up, maintain and break down service area · Practice food safety and sanitation standards required of foodservice establishments Assist with all shift duties, ensuring tasks are executed in accordance with safety and quality standards Provide support to Front-of-House team members to ensure successful service Occasionally assist BOH staff if necessary for successful execution of service Cover open shifts and/or step in to work on the service line, where necessary Monitor staff performance and ensure compliance with set company standards, where necessary Perform any and all other tasks customarily required of a Line Leader Requirements: · Great communication skills and teamwork · Able to multitask in a fast-paced, high-energy environment · Be outgoing and enthusiastically explain our epic BBQ to guests · Willingness to jump into different tasks and assist co-workers when required · Able to uphold high standards with a positive can-do attitude · Must be 18 years or older · Must be reliable and maintain consistent, punctual attendance · Food Handlers certificate required Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and taste or smell. The employee must be able to lift and/or move heavy equipment and food product cases. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team Members enjoy: · Uniforms provided annually · Premium starting pay · On-the-job paid training · Employee Discounts · Career growth OPPORTUNITIES!! · LifeMart employee discount program Benefits: · Commuter Pre-Tax Benefits · Health Insurance* · 401(k) *dependent upon eligibility Mighty Quinn’s is an EEO employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability or genetic information, or any other protected classifications. Work Remotely No Job Type: Full-time Pay: $18.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Experience level: 2 years Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person
Full job description Spend an incredible summer working at Camp Zeke! Camp Zeke celebrates healthy, active living through whole foods, sports, fitness and culinary arts! We are a sleepaway camp located on 560 serene acres in Northeastern, PA and have campers ages 7-17. Job Overview of Allergy Chef: The allergy chef at Camp Zeke will play a vital role in insuring that the special needs of our campers and staff with dietary restrictions or complex health issues related to food are strictly adhered to with guidance from the head chef, food manager and nutritionist. The allergy chef must be adept at reading and comprehending complex dietary instructions provided by physicians and dietitians. The allergy chef must be skilled at interpreting instructions on food preparation and ensure that meals are prepared according to each individual’s dietary notes. All care and attention must be made to insure that foods produced are 100 percent gluten free and there is no cross-contamination. All food should be prepared using methods that maintain high nutrient levels and adhere strictly to Kosher dietary laws. This position involves extensive organizing, problem solving, record keeping, and time management. Specific Duties and Requirements of Allergy Chef for Overnight Summer Camp: Must be available to live at our camp in PA and work from June 17 to August 12, 2024. There is some flexibility in the start date. Works under the direct supervision of the food manager and executive chef. Must be in constant communication with executive chef and food manager about the day to day duties, and be able to discuss any concerns regarding the menu or ingredients. Works cooperatively with others and accepts direction from supervisors. Maintains a level of food preparation, quality and presentation consistent with Camp Zeke’s philosophy of healthy living. Must be dedicated to exceptional external and internal guest service. Assists in menu planning for special dietary needs campers and staff. Reviews daily menu with food manager and executive chef, then prepares appropriate food items according to how they are expected and in adequate volume, following the guidelines provided for each individual with special dietary needs. Properly washes, chops, and cleans vegetables and fruits. Produces quality and timely hot/cold food for campers and staff in a clean, safe, sanitary environment. Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen. Assists and directs general kitchen staff with cleaning up after every meal. (Working with, and guiding the kitchen staff with sweeping/mopping, putting away leftovers, emptying garbage’s, shutting off lights/ovens, etc.) This will be done AS A TEAM! Must be able to perform all manual aspects of Kitchen operation. (i.e. dish machine operation and procedures, grill cooking & cleaning, coffee maker, Hobart, etc.) Assists with deliveries, and makes sure items are accounted for, are kosher, and do not contain any harmful allergens, are put in their correct place, and not defective. Storeroom, fridges and freezers must be rotated after every delivery. Attends to the day-to-day problems concerning equipment and food supplies. (i.e. detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment or other unusual conditions.) Is present in the dining room at all meals to greet and serve the campers and staff with allergies to insure that they are getting the correct food for them. Educational Background of Allergy Chef for Overnight Summer Camp: Must have completed training in foods, nutrition and/or dietetics, as well as a certification in handling food allergies. The allergy chef must have a current Food Handlers or Managers Certificate or is able to obtain one. Experience Requirements of Allergy Chef for Overnight Summer Camp: A minimum of three years professional experience working as a allergy cook or chef in a healthcare facility kitchen, restaurant, hotel, camp or catering operation is required. Must have a full understanding of what it means to prepare gluten free food, including the ability to understand food labeling to look for potential gluten ingredients, the knowledge of appropriate substitutions for items that contain gluten and the knowledge of how to avoid cross contamination. Must possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Should have demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Effective oral and written communication skills commensurate with the responsibilities of the position are required Benefits: Accommodation includes air-conditioned cabins on a 560-acre site on private Hickory Lake Room, board, and a salary are provided. Options for parents to bring their kids as campers. Significant others and most pets are welcome. Network and make friends with a diverse group of co-ed staff members from around the world. Take part in an exciting array of staff activities and social events. You will also be able to enjoy our lake, pool, hot tub, gym, sports fields, and more during your time off Job Types: Part-time, Contract, Temporary Pay: $900.00 - $950.00 per week Expected hours: 40 – 50 per week Benefits: Flexible schedule Food provided Paid time off Experience level: 3 years Application Question(s): Do you have experience cooking for people with various allergies? Are you able to live at our camp in PA from June 17th until August 12th? Room and board will be provided. Work Location: In person
Full job description Hiring for Manhattan Locations As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. You MUST be STRONG IN SALES (Upselling)!!!!!! Perks & Benefits: This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! 50% off waxing and 40% discount on EWC retail products Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour 401(k) with match Supplemented health insurance offered to associates who meet hours criteria Paid sick time and family leave Flexible days and hours because work / life balance is important Consistent schedule Responsibilities: Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. Understand and explain the benefits of our savings program, products, and promotions. Answer phone calls professionally and respond to guest inquiries. Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. Create and maintain accurate annotations of customer reservations. Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: Can work 24 - 35 hours per week, including one weekend day per week. Has a friendly, eager and personable demeanor and strong communication skills Thrives working in a team environment. Has a collaborative spirit and proactive attitude. Is able to manage productivity and sales to ensure goals are achieved. Is excited to prioritize and understand customer service and satisfaction. Responds well to coaching and performance goals. Is able to multitask and pivot. Has a work history that includes upselling sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
Job Description: As much as we worship the almighty tortilla, we obsess over surrounding ourselves with wonderful energy, culture, and team members. Joining our crew means you'll play a key role in bringing the spirit of Pink Taco and our menu to life for our fans. We are a company that is focused on growing both our brand and our team members. We want people who love to bring joy to others through great service and delicious tacos. And in return, we strive to create a great work environment. We will work hard but love our jobs. Plus, we'll have a hell of a lot of fun doing it too. Pay Rate: PURPOSE The Restaurant Operations Manager is responsible to oversee and direct the seamless running of the restaurant and supervising all team members. The Restaurant Operations Manager must take the lead when the General Manager is off duty, provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests. Pink Taco is FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED with a passion for creating an outstanding guest experience. DUTIES & RESPONSIBILITIES
Job Description: Join our Cinema Event Company as a versatile Bartender/Chef, where you'll play a crucial role in ensuring our guests have an unforgettable experience. From preparing drinks to managing the refreshment station and operating equipment like popcorn machines, you'll be at the heart of our events. Responsibilities: - Event Setup and Shutdown: Assist in setting up and dismantling event spaces, ensuring all equipment is ready for service. - Food and Beverage Management: Manage the food and refreshment station, including preparing drinks and serving popcorn. - Bartending: Mix and prepare drinks for guests, delivering high-quality service with efficiency. - Popcorn Machine Operation: Operate popcorn machines, serving freshly popped popcorn to guests. - Customer Service: Provide excellent customer service, taking orders and processing credit card payments. - Fast-Paced Environment: Thrive in a fast-paced environment, maintaining professionalism and delivering top-notch service under pressure.
Job description Job Summary: As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and client acquisition and retention Responsible for: • Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble. • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations. • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success. • Training exclusively for Crunch Franchise. As a Crunch Franchise team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Franchise. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Crunch Franchise. Organizational Relationship: Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports. Essential Duties & Responsibilities: The Personal Trainer is responsible for performing the following activities for the club: • Service and Train Clients [70% of time] • Create an outstanding initial personal training experience for introductory package clients • Prepare and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle • Inform clients of the fitness tools available to assist them in achieving their goals • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress • Demonstrate safe and proper exercise technique to clients • Service Members [20% of time] • Instruct members on proper use of club equipment and exercise techniques • Assist, at the club management's request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.) • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests • Help with racking weights and assisting in maintaining a neat, organized and clean club • Additional/Misc. [10% of time] • Design comprehensive fitness programs using company-provided tools (dotFIT) • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak) • Trainer Business Plan execution • Execute other duties as assigned Qualifications: Knowledge, Skills, & Abilities: Education Level: • High School Diploma or GED required • Bachelor's Degree preferred • Current Cardiopulmonary Resuscitation (CPR) Certifications: (One or more of the following certifications) • American College of Sports Medicine (ACSM) • Certified Personal Trainer • Health Fitness Specialist • American Council on Exercise (ACE) • Personal Trainer Certification • The Cooper Institute • Personal Trainer Certification • International Fitness Professionals Association (IFPA) • Personal Trainer Certification • National Academy of Sports Medicine (NASM) • Certified Personal Trainer • Corrective Exercise Specialist (CES) • Performance Enhancement Specialist (PES) • National Exercise and Sports Trainers Association (NESTA) • Personal Fitness Trainer Certification • National Federation of Professional Trainers (NFPT) • Personal Trainer Certification • National Strength and Conditioning Association (NSCA) • Certified Personal Trainer • Certified Strength and Conditional Specialist (CSCS) Experience: Personal Training experience preferred but not required. Physical Requirements: • Must be able to lift 50 lbs. • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Work Environment: • While performing the duties of this job the team member is regularly exposed to moving mechanical parts. • Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more