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What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Manager in the Verifications Team, you will manage the day-to-day operational management of our Customer Verification function. You will be responsible for ensuring compliance with all applicable regulatory requirements including Customer Identification Program (CIP), Know Your Customer (KYC), Anti-Money Laundering (AML), and other related standards. This role requires a strong focus on performance management, customer experience, and operational efficiency. Delivery of our KPIs and SLAs is the measure of success for this role. You will ensure the efficient delivery of our customer verification programs, drive improvements through automation and process innovation, and ensure that reporting, analytics, and compliance controls are integrated into daily operations. Your leadership will be instrumental in scaling the team and maintaining a high-performing, compliant, and customer-centric verification function. Key responsibilities • Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans, trends, etc.) in line with the company’s expectations and guidelines, • Ensure service levels are maintained and take the initiative when service levels drop below set expectations, • Continually review departmental processes and implement business changes, • Handle and facilitate escalated cases to senior management, • Drive engagement, performance and continuous improvement, • Ensure robust adherence to CIP/KYC and AML regulations, • Understand automated processes and how they relate to manual operations, finding ways to monitor, and expand the usage of automation, • Build, manage, and coach a high-performing team while promoting a culture of accountability and compliance, • Deliver insights through reporting and analytics to track performance, identify risks, and guide strategic decisions. Measure and drive KPIs and SLAs., • Work with teams and functions where there are task crossovers to ensure smooth escalation and hand over of duties. What are we looking for? Strong leadership skills in a multi-location environment, a can-do attitude and excellent organizational skills are key to success in this role. Clear and effective communication is vital and sits at the heart of everything we do. A keen eye for detail, an inquisitive mindset, and the ability to solve complex problems are essential qualities. Must haves • At least 3 years' managerial experience in iGaming or a KYC or related function, • Experience in project management and delivery, • In-depth knowledge of KYC and AML frameworks and regulatory obligations, • Training program creation and delivery, • Experience in building and leading a high performing team, • Ability to devise and deliver SMART objectives, • Experience in MI/BI/SQL/Tableau, • Project delivery and optimization experience, • Workload analysis and workforce planning experience, • Ability to taking complex queries and workflows and communicate them in a clear and simple way Nice to have • Previous experience with project management tools, • Third party vendors experience (ideally Verifications or Risk related), • Utilization of AI and automations to work hand in hand with manual operations What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: • Competitive pay and benefits, • Great training and development opportunities, • Flexible vacation allowance, • Start-up culture backed by a secure, global brand, • Being part of a team of rockstars! Roster of Unique We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Our Anti-Money laundering (AML) Associate will be an integral part of our operations team. The AML Associate will primarily provide timely review of alerts and provide comprehensively documented conclusions in support of actions taken in accordance with the company’s policies and procedures. You will be responsible for: • Reviewing and analyzing system-generated alerts to provide a comprehensive analysis of player transactional activity. This includes reviewing customer profiles, prior reviews, past investigations, account documentation, and conducting online research., • Making sound decisions on alerted transactional activity to either clear the activity or escalate for further review in line with established procedures., • Identifying when an alert requires escalation to investigation and following procedures in place to accurately and efficiently escalate cases., • Handling escalations received from other teams and ensuring they are reviewed, documented, and routed according to established protocols., • Supporting special projects and other AML-related tasks as assigned. What are we looking for? We are looking for an individual who has: • Excellent written and verbal communication skills, • The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports and casino gaming industries The ideal candidate will have: • A Bachelor’s Degree or a minimum of 2–4 years of AML/BSA or transactional monitoring experience in the Banking, Casino, or Gaming industry., • Strong ability to review transactional history, identify patterns, and recognize unusual or potentially suspicious activity., • Solid analytical skills with sound judgment to make clear, accurate decisions on alerts., • Strong attention to detail and the ability to connect activity across multiple data points., • Effective communication skills, with the ability to document findings clearly and escalate cases when appropriate., • The ability to adapt to shifting priorities and thrive in a fast-paced environment., • Knowledge of gaming regulations and AML requirements preferred., • Previous exposure to customer verification, KYC, or affordability/due diligence is helpful but not required., • Ability to work weekends and holidays What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: • Competitive pay and benefits, • Start-up culture backed by a secure, global brand, • Hybrid Scheduling We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Job Title: Hard Rock Stadium - Licensed Security Guard Company: BEST Crowd Management Location: Hard Rock Stadium - Miami, FL Pay: $17.50 / hr Job Type: Part-time Must already possess a Class D Security License Upcoming Events: 2026 FIFA World Cup 2026 Dolphins football season Summary: Join the dedicated and professional team at BEST Crowd Management, a leading provider of crowd management and event security services. With a commitment to excellence and a focus on safety, BEST Crowd Management ensures the success of various events by providing top-notch security solutions. As an Event Security Officer, you will play a critical role in upholding our reputation by ensuring the safety and security of attendees, staff, and property. Responsibilities: • Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as BEST., • Patrolling assigned areas to deter unauthorized activities and ensure the safety of everyone present., • Monitor access points, conduct bag checks, perform entry screenings, and remain vigilant to any suspicious parties or situations., • Respond promptly and effectively to any security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry., • Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve any issues that arise., • Provide exceptional customer service by assisting attendees, answering questions, and offering directions when needed., • Report any security related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel., • Create and maintain documentation of any relevant activity performed or observed and submit this documentation to the leadership team., • Uphold company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness. Requirements: • Must already possess a Class D Security License., • Be at least 18 years old (age requirements may vary depending on local regulations)., • Hold a high school diploma or equivalent (some college education is preferred)., • Previous experience in event security, law enforcement, or a related field is advantageous., • Possess strong physical fitness and the ability to stand or walk for extended periods., • Exhibit excellent observational and problem-solving skills., • Demonstrate exceptional communication and interpersonal skills., • Work effectively in a team and collaborate with individuals from diverse backgrounds., • Maintain flexibility to work evenings, weekends, and holidays based on event schedules., • Possess a valid security license or be willing to obtain one (if required by local regulations)., • Successfully pass a background check and drug screening. Benefits: • Enjoy competitive pay based on your experience and qualifications., • Take advantage of opportunities for career growth and advancement within the company., • Enhance your skills and knowledge through training and development programs., • Benefit from flexible scheduling options to accommodate your personal needs., • Be part of a positive and supportive work environment that values diversity and inclusion. EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. License #B1700208

Job Description Are you a sports fan? Chance for a unique opportunity to join the community of the Miami Dolphins supporting the HVAC/R needs at Hard Rock Stadium. Lots of Benefits including ticket benefits for stadium events including Miami Dolphins Games, Grand Prix, Miami Open, etc...Employee Gym, Lunch Program, lots of fun swag and discounts of various products and services also 401K, PTO, Medical, Dental, and Vision, Life Insurance, etc... Look for a licensed HVAC Technician to join our team in ensuring our HVAC/R systems are running efficiently providing a comfortable indoor stadium environments, as well as ensuring our food products are up to speed and reliability. Responsibilities And Duties • Maintenance:, • Perform regular preventative maintenance with all HVAC units, refrigerators, chillers, reach in Cooler, chill water AC, walk in Cooler/Freezers…Commercial AC, • Inspect and test system components, including electrical connections, motors, and compressors., • Repair:, • Diagnose mechanical and electrical issues in HVAC/R systems., • Repair all HVAC units, refrigerators, chillers, reach in Cooler, chill water AC, walk in Cooler/Freezer, Commercial AC, • Repair or replace defective components, such as thermostats, compressors, and fan motors., • Perform emergency repairs when necessary., • System Upgrades:, • Recommend and implement system upgrades to improve energy efficiency and performance., • Stay updated on the latest HVAC/R technologies and advancements., • Documentation and Compliance:, • Maintain accurate records of maintenance and repair work., • Ensure all work complies with local, state, and federal regulations., • Complete work orders and service reports., • Customer Service:, • Communicate effectively with stadium departments to explain system issues and recommended solutions., • Certifications: EPA Section 608 Certification (required). Additional certifications (NATE, HVAC Excellence) are a plus., • Experience: 4+ years of experience in HVAC/refrigeration, maintenance, and repair., • Skills:, • Strong mechanical aptitude and problem-solving skills., • Knowledge of electrical and plumbing systems as they relate to HVACR., • Ability to use diagnostic tools and hand tools effectively., • Excellent customer service and communication skills., • Physical ability to perform tasks that involve lifting, standing, and working in confined spaces., • Medical, dental, and vision insurance, • Hourly: $30 - $35HR plus lots of options for significant overtime hours, • Life insurance (including voluntary coverage for spouses and children), • Long term disability insurance, • Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open, • Employee gym, subsidized lunch program, and discounts on a variety of products and services, • 401k, Paid time off (PTO), and company holidays

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Our Senior Anti-Money laundering (AML) Analyst will be an integral part of our Operations Risk team. The Senior AML Analyst will primarily provide timely review of complex AML investigations, alerts and provide comprehensively documented conclusions in support of actions taken in accordance with the company’s policies and procedures. The Senior Analyst will also support us in preparing or enhancing our departmental policies and procedures, support us in responding to Audit and Regulatory inquiries and serve as a team lead for the AML Unit. In addition, you will be responsible for: • Reviewing system generated alerts to provide a comprehensive analysis of player transactional activity. Including but not limited to, reviewing customer profiles, prior reviews, past investigations, account documentation and online research., • Make sound decisions on alerted transactional activity to either clear the activity, investigate further, and/or escalate for suspicious activity reporting., • Provide guidance to peers and support the unit’s management team with administrative functions., • Perform in-depth high risk and complex AML investigations and prepare comprehensive investigative summaries., • Prepare internal unusual incident reports and if necessary Suspicious Activity Reports., • Review and perform Enhanced Due Diligence, adverse media searches and review affordability documentation including but not limited to source of income and source of wealth documentation; when applicable., • Perform OFAC clearing for potential matches identified., • Maintain knowledge of regulatory changes and emerging risks and trends to pivot rapidly., • Assists with quality assurance across alerts, investigations, and escalations., • Provides training, mentoring, and knowledge-sharing for Analysts., • Assists with audit requests and ensures documentation meets compliance standards., • Conducts case assignments and workload balancing within the team., • Acts as a bridge between Analysts and Management, ensuring investigative rigor, consistency, and escalation accuracy. What are we looking for? We are looking for an individual who has: • Excellent written and verbal communication skills, • SAR Writing experience, • CDD/KYC/CIP Experience, • The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports and casino gaming industries. The ideal candidate will have: • As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment., • Bachelor’s Degree or at least 4 years of AML/BSA/Fraud experience in the Bank or Casino Industry, • Good investigation skills, sound judgement and the ability to review and interpret data and activity in order to make accurate decisions and identify patterns indicative of illicit activities., • Excellent leadership skills with exceptional communication skills, both written and verbal., • Strong interpersonal skills and the ability to collaborate with cross-functional teams., • Detail-oriented mindset with the ability to handle sensitive information confidentially., • Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).Knowledge and understanding of the rules and regulations of the gaming industry., • The ability to adapt to changing priorities and to thrive in a fast-paced work environment., • Previous experience in customer verification, KYC or affordability/due diligence would be preferred but not essential., • Ability to work weekends, and holidays. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: • Competitive pay and benefits, • Flexible vacation allowance, • Start-up culture backed by a secure, global brand. We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Hard Rock - JobID: 64498 [Maintenance Mechanic] As a LIVE Tech at Hard Rock, you'll: Troubleshoot technical issues, instantly pinpointing faults and remedies during an event under Audio, Video and Lighting; Assist in the setup and configuration of all systems with regards to Audio, Video and Lightin

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: Job Summary: Under the direction of the Plumber / Irrigation Mechanic, the incumbent adjust repairs, troubleshoots and maintains all facilities plumbing system and applications. Must have knowledge of local plumbing codes. Essential Duties and Responsibilities: • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures., • Performs all preventive maintenance on systems and maintains applicable log books., • Conducts walk – through inspections, of domestic water systems to include water booster pumps, gauges and boiler temperature readings, • Repairs showers, sinks, toilets, water booster pumps and on and off-site facilities, • Records gauge readings, repairs completed and time lost due to inoperative equipment, • Maintains technical logs and records all relevant data as appropriate, • Knowledge of Seminole Hard Rock Hotel & Casino’s policies, procedures and schedules to insure minimal interruption to business operations and to prioritize projects appropriately, • Maintains tools, equipment and supplies in good, clean, operating order, • Promotes positive public/employee relations at all times., • Performs all duties as assigned. Qualifications: High school diploma, trade school certificate preferred as well as minimum of three (3) to five (5) years of experience with commercial / industrial plumbing or equivalent combination of education and/or experience. Work Environment: • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hard Rock - JobID: 64496 [Building Maintenance] As a Maintenance Worker at Hard Rock, you'll: Be responsible for the general maintenance on facility equipment and the cosmetic appearance of the overall property; Be responsible for the plumbing, troubleshooting, painting/drywall, air filter change ou

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel

Loading Dock Attendant (Part-time). This is a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. Department: Stadium Operations.

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming, and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hote

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming, and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hote

Under the supervision of the Box Office Supervisor, the incumbent provides quality guest service through the sale of tickets and Bingo reservations.

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel

Seminole Hard Rock Hotel & Casino Hollywood Front Desk Position.Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerin

Seminole Hard Rock Hotel & Casino Hollywood.Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upsca

About Seminole Hard Rock Hotel & Casino Hollywood.Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel

Hard Rock - - Responsibilities: Observes and monitors Casino operations to identify violations of STGC approved policies and procedures, TICS, or to identify theft of Tribal assets.

Valet Driver Position At Seminole Hard Rock Hotel And Casino. Position is for Hard Rock in Hollywood, Florida. Seeking valet drivers for high-volume valet at the Seminole Hard Rock Hotel and Casino in Hollywood, Florida.

About Seminole Hard Rock Hotel & Casino Hollywood.Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638

Job Description Event Staff Wanted – Formula 1 Miami Grand Prix & 2026 FIFA World Cup Be part of two of the biggest events of the year! We’re hiring reliable, energetic event staff for the Formula 1 Crypto.com Miami Grand Prix (May 1–3) and the 2026 FIFA World Cup (various dates in June & July). Pay: $15/hr Event Locations: Hard Rock Stadium in Miami Gardens Dates: • Formula 1 Miami Grand Prix – Hard Rock Stadium, • Friday, May 1: 9:00am – 9:00pm, • Saturday, May 2: 7:30am – 7:00pm, • Sunday, May 3: 8:30am – 8:00pm, • 2026 FIFA World Cup – Various stadiums (dates in June & July, hours vary) Your Role: • Greet guests and guide them to their seats, • Scan tickets and badges, • Assist in VIP sections, gates, and stands, • Stand and move around outdoors in the sunshine (or stadium lights!) What We’re Looking For: • Ability to work your full shift at one station or move around as needed, • Can lift up to 30 lbs, • Team players with a positive attitude, • Comfortable standing for long periods Requirements: • High School Diploma/GED, • 18+ years old Bonus: Perfect if you’re looking for extra income – we also staff concerts, games, and other exciting events! Please apply online and call 305-249-1006 or 954-484-5401

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel

Under the supervision of the Butler Manager/ Lead Butler, a Butler provides exceptional personalized service and ensures all Guests' needs are met in a prompt and efficient manner.They must set priorities and simultaneously manage multiple tasks.A VIP, Hotel, Transportation, Beverage, Casino.

Currently seeking qualified individuals for a valet shift manager position at the Seminole Hard Rock in Hollywood, Florida.

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming, and hospitality destination unveiled a $1.New offerings include 638 upscale guestrooms in the first-ever Guitar Hote

This world-renowned entertainment, gaming and hospitality Poker, Cashier, Operations, Event, International, Operation, Manufacturing.

Seminole Hard Rock Hotel & Casino Hollywood.Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.This world-renowned entertainment, gaming and hospitality destination unveiled a $1.New offerings include 638 upsca

The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. Sale of tournament entries and promotional events.

Job Description Key Responsibilities • Culinary Execution: Prepare and cook traditional Italian dishes, including fresh pasta, risotto, and pizza., • Menu Development: Create daily specials, design seasonal menus, and standardize recipes., • Leadership: Supervise, train, and mentor sous chefs, line cooks, and kitchen staff., • Quality & Safety: Ensure consistent, high-quality plating and strict adherence to food safety and cleanliness standards. Qualifications • Experience: Usually 3–5+ years of experience in an Italian kitchen (formal culinary training is preferred)., • Knowledge: Deep knowledge of Italian cuisine, ingredients (e.g., DOP products), and cooking methods., • Skills: Strong leadership, ability to work under pressure, and expertise in pasta/pizza stations.

Job Description Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: Overview Seminole Hard Rock Support Services is transforming its digital landscape, building new digital foundations to enable modernized and mature digital capabilities at scale. As a strategic pillar of our journey, we are bringing together multiple historic website and app CMS’s into one single CMS using Adobe AEM across the enterprise. This includes all of our websites across casinos, hotels, cafes, retail, Unity by Hard Rock, and more. Implementation is currently underway, on a path for target to launch in early 2025 go live as the foundation for omnichannel initiatives, content parity, orchestration and personalization via ML modeling, AI recommendations. With this exciting new milestone in digital maturity for the org, we are seeking to build a team of highly experienced, top-notch experts to own, administer, activate and optimize using their polished and modern Adobe AEM/DAM during this pivotal period to continue to build and mature at scale. We are seeking a best-in-class, talented and experienced Digital & Omnichannel Content Integration Manager to join our digital marketing team. In this role, you will be at the forefront of integrating content across diverse digital channels, ensuring a cohesive brand presence, manage production and merchandising/offer calendars, and enhance customer engagement with trackable/measurable success. If you thrive in a collaborative environment, excel in managing complex projects, and have a keen eye for detail, we want you to be part of our forward-thinking team. Join us and play a pivotal role in shaping our digital content strategy and driving our omnichannel marketing efforts to new heights. This is a shared service role supporting Seminole Gaming as well as all Hard Rock lines of business, such as Hard Rock Cafes, Hotels, Casinos and Entertainment, and the new Unity by Hard Rock loyalty program. Our digital ecosystem consists of multiple websites, a mobile app, and digital marketing channels that include SEO/SEM, paid meta, paid media, display, CRM, and social. Essential duties include, but are not limited to: * Develop and execute comprehensive content strategies that ensure consistent and cohesive messaging across all digital and omnichannel platforms. * Oversee the integration of content across various digital channels, including websites, email campaigns, mobile app, and other digital touchpoints to ensure a unified brand experience. * Shape the strategic and execution vision for multi-channel marketing campaigns, leveraging both online and offline channels to align with overall business outcomes. * Manage and communicate timelines for campaign delivery across all channels, both digital and traditional. Ensure all projects are planned, scheduled, and executed effectively while coordinating with cross-functional teams. * Utilize data and analytics tools to measure and report on the effectiveness of marketing campaigns. Lead post-campaign recaps, adjust strategies based on performance metrics, and ensure continuous improvement. * Coordinate consistency in messaging and branding across all channels to maintain a unified brand experience. Ensure campaign delivery is consistent with the marketing plan and progresses appropriately. * Build systems and processes to improve visibility into deliverables, timelines, key performance metrics, and optimizations. Promote the adoption of these processes across multiple stakeholders to ensure alignment. * Collaborate with cross-functional teams to develop and implement integrated marketing plans aligned with overall business outcomes. Work closely with marketing, design, development, and other departments to align content strategies with business goals. Qualifications Experience * Proven experience (3+ years) in digital content management, content strategy, or related roles, with a track record of successful content integration across multiple channels. * Demonstrated experience in project management, with the ability to manage multiple projects simultaneously and deliver high-quality results on time and within budget. * Experience working with CMS platforms (Adobe Experience Manager), DAM systems (Adobe Experience Manager Assets), and other relevant digital tools and technologies. * Strong background in analyzing content performance data and using insights to drive content improvements and strategy adjustments. * Previous experience in collaborating with cross-functional teams and managing relationships with stakeholders. Knowledge, Skills, and Abilities * In-depth understanding of digital marketing, content strategy, and omnichannel marketing principles. * Familiarity with current digital trends, best practices, and emerging technologies. * Excellent written and verbal communication skills with a strong ability to create and edit content that resonates with diverse audiences. * Strong analytical skills with the ability to interpret data and make data-driven decisions. * Proficiency in using CMS platforms (Adobe Experience Manager), DAM systems (Adobe Experience Manager Assets), and other relevant digital tools and technologies. * Ability to think strategically and creatively while managing day-to-day content operations. * Strong problem-solving skills and the ability to adapt to changing priorities and fast-paced environments. * Demonstrated leadership abilities with experience in managing and mentoring team members. * Effective collaboration skills with the ability to build and maintain productive relationships with internal and external stakeholders. Work Environment: * Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, secondhand smoke and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk, or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: Job Summary: Under the supervision of the Butler Manager/Lead Butler, a Butler Dispatcher provides exceptional personalized service and ensures all guest’s needs are met in a prompt and efficient manner. They must set priorities and simultaneously manage multiple tasks. A Butler Dispatcher should be able to react to guest requests, challenges and unusual situations in a skilled manner. They will proactively seek opportunities to impress VIP guests and assist team members with setting priorities and dispatching the team based on guest’s requests. A Butler Dispatcher will stay informed and know all hotel/casino facilities and services, special events and local attractions. They must be able to initiate and engage in conversation in a professional and friendly manner while maintaining confidentiality. Essential Job Functions: • Answers all incoming calls to Butler Services (guests and in-house) and handles all requests promptly, efficiently and professionally in accordance with department standards., • Takes food & beverage orders then places order with restaurant outlet maintaining excellent knowledge of all Hard Rock dining venues., • Delegates tasks, guest requests and food & beverage orders., • Coordinates housekeeping and turndown services to make certain guests receive timely, seamless and unobtrusive service., • Arranges for Spa and Salon appointments, restaurant reservations and transportation requests to ensure guests receive priority service., • Coordinates special requests made by the guests with VIP Services on behalf of the Casino Host or other management., • Orders requisition items as needed to keep pantry stocked with essential supplies., • Coordinates bellman upon checkout and ensures transportation is arranged and on time., • Reads, responds to and communicates all pertinent information that is received via emails., • Records and emails to the VIP team a daily pass down of pertinent information to ensure all team members and management stay informed, • Updates the occupancy log, locator board and calendar throughout the day to ensure accuracy., • Tracks all guest preferences and updates guest profiles to ensure all pertinent information is recorded in order to wow/surprise/delight butler guests on their return visit., • Processes all business service requests including but not limited to shipping and packing, email, itinerary and printing requests., • Maintains the “special purchases” inventory and communicates with management when items need to be bought off property for guests., • Problem solves last minute guest or host requests and coordinates with appropriate department., • Maintains the privacy and confidentiality of all Villa guests., • Is proficient and well organized in Outlook, Word, Excel, LMS, Seven Rooms, HOTsos and the Customer Care Portal., • Attends training classes as requested by management to assist in furthering their knowledge and skills., • Conducts an informative and detail oriented pass down between shifts., • Performs all other related and compatible duties as assigned. Qualifications: Two years college preferred as well as a minimum (2) two years management experience in first class hotel, casino, restaurant or related hospitality area. A basic understanding of food and beverage service skills including room service, fine dining, wine and spirits knowledge or an equivalent combination of education and experience is required. Work Environment: • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: Job Summary: Under the supervision of the Shift Manager Beverage, the incumbent will primarily assist as the resort’s key F&B report during the evening and late night hours of operation. Primarily responsible to ensure consistency of service during our evening shift through the implementation of policy and procedure, training and certification, recognition and discipline of all evening food and beverage staff members. Essential Job Functions: • Must adhere to Seminole Tribe's Policies and Procedures., • Food and Beverage MOD on the evening shift acting as key liaison between the division and the casino and hotel operations., • Responsible for the proper planning and operation of all VIP Room II functions., • Gathers/tracks vital guest relevant feedback on food and beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered., • Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide., • Implements and monitors food and beverage control system, making revisions when necessary., • Assists in the responsibility of organizing and operating food and beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures., • Assists in the development and implementation of the Food and Beverage department yearly budgets, capitol FF&E's and capitol projects., • Directs and oversees the day-to-day activities of all food and beverage outlets., • Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and operations., • Promotes positive public/employee relations at all times., • Maintains a clean, safe, hazard-free work environment within area of responsibility., • Performs all other related and compatible duties as assigned. Qualifications: • High School diploma, GED, or equivalent required., • Associates or Bachelor’s Degree in related discipline preferred., • Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience., • Proficient knowledge of Microsoft Office, Excel, and Word is required., • Experience in high-volume beverage operations preferred., • Experience in casino and/or hotel environment preferred., • Team-oriented and must enjoy working with and assisting people., • Able to exercise judgment on an independent basis., • Must be articulate and possess a professional appearance and demeanor., • Punctuality and meeting of deadlines is critical. Work Environment: • The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift., • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise., • Prolonged periods of standing/walking., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: Essential Job Functions: • Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures., • Must adhere to the Seminole Tribe's Policies and Procedures., • Greets guests in a timely manner; requests primary beverage order. Initiates conversation with guests, inquiring about their satisfaction with the lounge. Anticipates guest needs, when possible, and provides extra items, drinks, and condiments to the table., • Expedites drink orders for each party quickly and accurately. Serves refills upon request as well as follows up for additional beverage requirements., • Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guest ordering alcohol when legal age is questionable., • Transports dishes to kitchen for washing and disposes of trash in designated receptacles., • Communicates with servers and managers regarding guest requests., • Follows proper check settlement control procedures., • Models designer apparel and accessories. May be required to make several costume changes during the scheduled shift., • Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty. Serves as Goodwill Ambassador, using finesse and good judgment., • Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests’ table and coordinating service requests., • Maintains a constant awareness of safety and accident prevention and immediately notifies the Supervisor if an accident does occur. Informs Supervisor of any irregularities, guest complaints or other disputes, which cannot be readily resolved., • Assists the department head with the training/mentoring of new team members as requested., • Follows proper check settlement control procedures., • Might participate in a professional photo shoot., • Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication., • Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations., • Meets the attendance requirements of the position., • High School Diploma or equivalent and one (1) year experience as a bar apprentice and/or bartender required., • Knowledge of all beverage functions to include: the mixing of drinks, the operation of all bar equipment, working knowledge of all restaurant functions., • Previous experience working in a nightclub and/or entertainment venue highly preferred., • Current or previous modeling and/or promotions experience within the last five (5) years required., • Previous experience in upscale gaming lounge and/or similar entertainment environment preferred., • Must be able and willing to properly wear the assigned uniform or a special event costume., • Must demonstrate the ability to wear specifically designed clothing\uniform and costumes as needed with flair and techniques associated with modeling industry requirements; posture, gestures and movement., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Spa Assistant Manager, the individual is responsible for providing courteous Spa services to guests. Assist guests with all retail functions and provide clear and concise directions and information to Spa guests. Duties include, but are not limited to: Essential Job Functions: • Must adhere to the Seminole Tribe's Policies and Procedures., • Perform Spa Check-In’s and Check-Out’s in an efficient manner., • Create reservations using established booking guidelines., • Exercise responsible use of compensation for the purpose of guest recovery within designated authorized areas., • Assist with any guest request in a consummately professional, positive and proactive manner., • Maintain maximum booking ability of all available treatment space., • Change and display tickets within the Infogenesis computer system., • Assists with all retail functions, including suggestive selling, stocking, and inventory., • Performs general office duties to include filing., • Inputs financial data and balance daily cash funds., • Maintains a clean and functional work space., • Perform other duties as assigned. High School Diploma or equivalent required and one (1) year in a spa, retail or similar environment or an equivalent combination of education and experience required. Must have cash handling experience. Must possess excellent interpersonal communication skills, and basic mathematical skills. Work Environment: • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: Under the supervision of the Recreation Supervisor, the incumbent ensures top quality guest service for the pool clientele. Essential Job Functions: • Must adhere to Seminole Tribe’s Policies and Procedures., • Collects soiled linens and replenishes area with fresh supplies., • Performs cleaning duties to ensure the pool areas are kept sanitary and safe., • Promote positive public/employee relations at all times., • Maintain a clean, safe, hazard-free work environment within area of responsibility., • Maintains current knowledge of rules, regulations, policies and procedures including precheck and cashiering procedures., • Perform all other related and compatible duties as assigned. Qualifications: • High school diploma or GED or an equivalent combination of experience and/or education. CPR and first aid certification is preferred. Work Environment: • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current Florida state license. Under the supervision of the Spa Beauty Salon Manager, The Nail Technician is responsible for maintaining complete knowledge of and comply with all departmental policies/service procedures/standards. Forbes 5 Star, LHW, AAA Five Diamond, and Treatment Protocol Standard Operational Procedures (Elemis, Natura Bisse and other treatment vendors as applicable standards.) Duties and Responsibilities: • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures., • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service., • Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices., • Be flexible with your schedule, supporting the needs of the spa., • Properly care for equipment and use proper amounts of product to assist with cost controls., • Have complete knowledge and understanding of all services and products while educating and training guests in these areas., • Actively promote home care programs, meeting minimum retail sales goals., • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures., • Perform prep work and properly clean and restock work area as required., • Communicate to management any and all occurrences involving staff or guests in the spa that require attention., • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available., • Handle guests’ questions and concerns professionally and courteously., • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction., • Possess ability to work without direct supervision., • Maintain a positive attitude and contribute toward a quality work environment., • Regularly attend, participate in and support training and staff meetings for the spa., • Assist in all areas of spa operation as requested by management., • Performs all duties as assigned. Position requirements: • Must have enthusiasm and possess excellent customer service skills., • Enjoy working with people and possess a friendly and outgoing personality., • Excellent communication and listening skills, as well as basic computer knowledge., • Must be a team player. Education and Experience Requirements: • Must hold and maintain a current Florida State license, • Minimum of 1 year practical experience in all aspects of nail care Work Environment: • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Model Marketing Cocktail Server are an élite, experienced group of professionals that have an acute attention to detail, can be flexible and adjust to their surroundings, and are able to have fun and seem carefree in a very fast-paced environment. Moreover, they are responsible for presenting themselves as a positive reflection of the venue while marketing to potential customers at all times. Works in an efficient and professional manner and able to maintain the cleanliness of workstations and equipment. Participates in in-house modeling programs, special events, Banquet service functions, and performs model/presenter tasks at events. ESSENTIAL JOB FUNCTIONS: • Model Marketing Cocktail Server is responsible for providing quality guest service while preparing and serving tableside beverages and, on occasion, food and amenities on a timely manner, • Responsible for handling cash and credit card transactions at the Point of Sale system (POS), • Initiates and engages in conversation with all guests in a professional and friendly manner, • Ability to pour drinks and mix well-balanced cocktails and shots following standard recipes, • Acts as an ambassador of the venue, markets the venue and all products offered to the targeted customer base, • Collects customer information for the venue database, while constantly striving to increase the size of their personal clientele, • Meets marketing requirements established by management, as per the Company's Marketing Requirement Plan, • Prepares all products according to established venue recipes, focusing on proper portion size control, • Exhibits and executes a complete knowledge of the venue’s sequence of service and selling technique, • Provides each customer with a properly itemized bill and secure payment according to established venue procedures, • Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises, • Communicates with management, VIP hosts & service team to rectify any and all customer needs, comments or incidents, • Ensures that assigned area, side station, tables and POS stations are clean and well stocked at all times, • Communicates and works with all support team to ensure inventory is maintained at established par levels, • Adheres to all established policies, procedures and guidelines, • Maintain excellent customer service skills & high service standards in a constantly changing environment QUALIFICATIONS: • Must be 21 years of age or older, • A minimum of two (2) years of experience in a high volume, service focused restaurant or nightclub, • Previous cocktail serving experience in a high-volume nightclub environment preferred, • Must possess a valid alcohol awareness card and a health department card, • Must be self-motivated, constantly striving to improve skills and knowledge, • Must be fluent in the English language, both written and oral, multilingual skills is a plus, • Previous modeling experience preferred, but not required, • Must have strong knowledge of spirits, wines, champagne and mixed cocktails, • Must be able to mix well-balanced cocktails and shots, • Must be able to operate point of sales systems terminal Social Media Requirements: • Must meet social communication standards and requirements in promoting and marketing the venue, • Must use personal social media accounts to market the venue, • Must use the following social media platforms for work: Twitter, Facebook, and Instagram, • Must develop personal clientele list, • Participate and appear in marketing, publicity or media materials, • Must market and promote venue specific events, • Must adheres to all specified marketing requirements and guidelines ADDITIONAL REQUIREMENTS: • Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation, • Requires the ability to work within a team environment, • Must be able observant and quick to respond to various situations while multitasking, • Cordial relations with co-workers, • Anticipate guest needs, • Provide guests with information and directions, • Adhere to all Standard Operating Procedures, • Maintain all Sequence of Service Standards to achieve 100% compliance and audit scores, • Provide information to guests regarding our venues, menus and pricing, • Recognize and identify regular guests and repeat business, using their name whenever possible, • Maintain line of sight / atmosphere control by circulating through your work area throughout shift Work Environment: • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise, • Must be able to lift and carry a tray, weighing a minimum of 25 pounds in a busy, crowded and dimly lit environment, • Must be able to stand or walk a minimum if eight (8) hour shifts and work inside assigned bar area in the venue, • Must be able to stand; walk; use hands handle, or feel; reach with hands and arms, talk or hear; and taste or smell, • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: Providing outstanding customer service while processing wagers for customers who are betting on the results of sporting events and is responsible for efficient and timely exchange of cash on all transactions. Essential Job Functions: • Must adhere to the Seminole Tribe's Policies and Procedures., • Professionally engage patrons to effectively resolve disputes and answer questions while enhancing the customer experience., • Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures., • Communicate and promote our menu of wagering options and promotions to patrons., • Strong knowledge of when and where to escalate potential complaints, business risks, and potential VIP customers., • Maintains a neat and well-stocked window for the next shift., • Adheres to all rules and regulations set forth by jurisdiction., • Proper execution of cash handling polices., • Timeliness of identification/ appropriate escalation of issues for resolution., • Compliance with regulatory and legal requirements. Qualifications: One (1) or more years of experience in Gaming and or Sportsbook related roles preferred. Customer service and cash handling experience required. • Experience at working both independently and in a team-oriented, collaborative environment is essential., • Can adjust and efficiently react to shifting priorities, demands, and timelines through analytical and problem-solving capabilities., • Flexible during times of change, and the ability to work at speed., • Ability to effectively prioritize and execute tasks in a fast-paced environment., • Hands-on and can learn the category and support the broader Retail business and its stakeholders across Retail Sportsbook operations., • Exceptional communication/ problem solving skills to clearly articulate ideas, frame problems and offer solutions with both internal and external customers., • Understand sports wagering terminology and products as well as managing customer expectations., • The ability to make optimal decisions in high pressure situations., • Must be able to stand or walk for long periods of time and work in a loud, smoking environment., • Flexibility to oversee operations 24/7 and be on call and available to work flexible hours including nights and weekends. Work Environment: • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Job Description: Under the direction of the Asst. Beverage Manager, the Model Server is responsible for serving and expediting guests’ drinks. Promotes the lounge; acts as a brand ambassador; entertains and interacts with clientele and ensures the highest levels of guest service at all times. Mix of sales ability, positive upbeat attitude and image. All model servers must maintain the original mix as hired to maintain their status as a model: • Sales Ability – team member must be able to focus and sell designed products as selected by management. This includes menu signature drinks, specials, specific holiday beverages or drinks, wines as selected by management and any other product that’s featured by Marketing., • Positive Upbeat Attitude – team members are selected for their upbeat and positive attitude on hire. We require, in order to keep model job code, this attitude is maintained and continues daily., • Uniform is clean, fitted by tailor and well maintained. It should reflect the intended look and vibe as designated by department management. The only alterations or changes that may be made are by an approved wardrobe tailor. Female uniform is only available in sizes 0 – 8. Male uniform is available in waists 30” – 36” with tops in proportion as follows: 30” waist, small top. 32” waist, medium top. 34” waist, large top. 36” waist, extra-large top. This can be modified based on a specific build and muscularity if approved by Beverage Manager, • Body presentation must reflect a healthy fit look. Overall body presentation should be identical to that at time of hire at all times., • First violation will result in a “Coaching and Counseling” document with team member and explanation of what they need to improve on in future., • 2nd violation is Record of Discussion and a date set of 30 days for issue to be addressed., • If special circumstances require that you be exempt from the uniform standard, you must notify management and Human Resources immediately. Life changing adjustments (at HR’s discretion and only upon a showing of necessity), may include by example and not limitation, pregnancy or other accommodations if required by state or federal disability laws., • Team Members returning from MLOA or personal LOA will be allowed up to 8 weeks after returning to work to comply with the uniform standards., • Proper uniform fit and appearance will be determined by department and HR leadership teams based on uniform standards and vendors sizes stated above. Essential Job Functions: • Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures., • Takes guest orders, serves drinks and collects monies in a courteous and efficient manner. Adheres to cash handling procedures., • Markets and promotes the lounge and services offered to a targeted guest base. Focuses on the development of a personal clientele list. Performs in a public relations capacity when promoting the lounge., • Develops promotional ideas for increasing business levels and revenue opportunities., • Models designer apparel and accessories. May be required to make several costume changes during the scheduled shift., • Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty. Serves as Goodwill Ambassador, using finesse and good judgment., • Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests’ table and coordinating service requests., • Maintains a constant awareness of safety and accident prevention and immediately notifies the Supervisor if an accident does occur. Informs Supervisor of any irregularities, guest complaints or other disputes, which cannot be readily resolved., • Assists the department head with the training/mentoring of new team members as requested., • Follows proper check settlement control procedures., • Might participate in a professional photo shoot., • Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations., • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication., • Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations., • Meets the attendance requirements of the position., • Performs other job duties as assigned., • High School Diploma or equivalent and one (1) year experience in beverage/cocktail service., • Previous experience working in a nightclub and/or entertainment venue highly preferred., • Current or previous modeling and/or promotions experience within the last five (5) years required., • Previous experience in upscale gaming lounge and/or similar entertainment environment preferred., • Must be able and willing to properly wear the assigned uniform or a special event costume., • Must demonstrate the ability to wear specifically designed clothing\uniform and costumes as needed with flair and techniques associated with modeling industry requirements; posture, gestures and movement., • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check #FbHotJobs Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).