BILINGUAL SHOWROOM MANAGER IN TRAINING - HOLLYWOOD
hace 2 días
Hollywood
Job Description Who We Are… With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video! Our Vision is to be the ultimate furniture and mattress store. Our Purpose is to enrich people’s lives and make the world a better place. Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment. Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back What Benefits You’ll Receive… • Competitive, Transparent Compensation, • Medical, Dental, and Vision, • Life & Disability Insurance, • Voluntary Insurance (Accident, Hospital, Critical Care, etc.), • 401(k) with Company Match, • Paid Vacation & Sick Time, • Employee Resource Groups (ERGs), • Flexible Environment, • 90% Promote from Within, • Employee Assistance Program (EAP), • Associate Purchase Discount Program, • Paid Parental Leave As a Manager In Training you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted. You’ll gain experience in providing top-tier customer service and sales while learning critical leadership and operational skills from experienced managers. You will learn the role of the Showroom Manager through on-the-job training to prepare you for the future opportunity to become a Manager at City Furniture and to manage a team of associates in the showroom. The primary function of the Showroom Manager is to increase showroom sales, Customer satisfaction and Associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management At CITY Furniture, our Sales Associates are more than just a salesperson — they are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare. It’s up to you to maximize these resources. Through our marketing efforts, we generate a steady flow of customers. You can also take ownership of your time, building your customer base through referrals, repeat purchases, and prospecting past guests. Sales Associates have the opportunity to make one appointment per month or 100 — it’s your business, your time, and your choice. Click here for a day in the life of a Sales Associate. Position Title: Sales Manager In Training Reports To: Showroom Manager Location: 3800 Oakwood Blvd, Hollywood, FL 33020 Department/Sub-Department: Sales Compensation: Uncapped earning potential through commissions + $30/hour when scheduled for manager on-the-job training *Detailed compensation structure listed below. What You’ll Do… As a Manager In Training your primary responsibilities will be to: • Learning the Showroom Manager role, you will:, • Daily management tasks for the showroom, • Handling customer service issues, • Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction, • Conduct training sessions with associates, • Helping solve problems in the showroom, • Communicate and support new initiatives and processes/changes in the showroom to drive results, • Learn and complete showroom inventory counts, • Learn how to manage a team and drive showroom / team performance, • Shadow experienced managers to learn operational and leadership skills., • Contribute to team meetings, sharing ideas and learning from senior leaders., • Help guests design a home they'll love, • Engage and present various home furnishings and service options, • Navigate large showrooms and be on your feet 8 hours a day, • Build personal connections and guide customers through the sales process, • Assist guests in finding the best financing options, • Convert customer interactions into successful sales, • Create invoices and schedule deliveries, • Prospect and account management, • Maintain neatness of the showroom for a welcoming customer experience, • Meet or exceed monthly sales goals and other KPIs set by management, • Address customer concerns to ensure customer satisfaction What We’re Looking For… • Positive Energy, • Goal-Oriented, • Speaking Effectively / Listening Attentively, • Self-Driven And Motivated, • Customer Facing Experience, • Relationship Management, • Ability To Influence, • Integrity, • Professionalism, • Change Receptivity, • Technology Fluency, • Education & Work Experience:, • Bachelors Degree, preferred, • One or more years from a related environment preferred., • Schedule:, • Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule, • Technology Requirements, • Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.), • Google Suite (i.e. Docs, Sheets, Slides, etc.), • You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc. Here are your next steps: • Apply, • Submit your application and resume, • Application Review, • A CITY Furniture Recruiter will carefully review your qualifications, • Virtual Interview, • Complete your short video interview with our AI Virtual Assistant, Zara, • Recruiter Review, • Your interview will be reviewed by a recruiter, • Recruiter Follow up, • A recruiter will contact you by phone to discuss next steps and answer any questions you may have, • Hiring Manager Interview
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