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Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Audigent,a part of Experian is the leading data activation, curation and identity platform. Audigent's pioneering data platform unlocks the power of privacy-safe, first party data to maximize addressability and monetization of media at scale without using cookies. You will report to the Head of Strategic Accounts. As one of the industry's first data curation platforms powered by its unique identity suite (Hadron ID™), Audigent is transforming the programmatic landscape with its SmartPMP™, ContextualPMP™ and CognitivePMP™ products, which use artificial intelligence and machine learning to package and increase consumer-safe data with premium inventory supply at scale. What You'll Do As a Client Success Manager on our Strategic Accounts team, you'll support the management and growth of Audigent's enterprise clients. Working with Sr CSMs and Account Directors, you'll help build client strategies, manage daily account operations, and ensure exceptional service delivery. You will learn the programmatic advertising ecosystem while developing skills in client management, data analysis, and strategic account growth. Location: New York, NY. This is a hybrid role, whereby the expectation is to work in our NYC office 2-3 days per week. Responsibilities Client Support & Account Management • Support senior team members in managing strategic client relationships, • Help with daily client communications and requests, • Help prepare and deliver performance updates, QBRs, and campaign reports, • Participate in client calls and meetings, taking detailed notes and following up on action items, • Support implementation of PMP deals and data segment activations, • Monitor performance of data solutions and identity products, • Help analyze audience insights and campaign effectiveness, • Help create client-facing reports and presentations, • Track Indicators and maintain performance dashboards, • Coordinate with our teams (Product, Solutions, Marketing) on client requests, • Help gather and document client feedback for product improvements, • Support account planning projects, • Develop expertise in programmatic advertising and the Audigent & EMS product suite, • Learn to identify client needs and recommend appropriate solutions, • Build understanding of market trends, audience insights, and competitive landscape, • Participate in training sessions and industry eventsQualifications, • 0-3 years of experience in account management, client success, or digital advertising, • Bachelor's degree or equivalent practical experience, • Career aspirations in advertising technology and digital media, • Experience with basic digital advertising concepts, • Proficiency in Excel (can perform complex functions), • Experience working with data and create basic reports, • Stay up to date with industry trends in programmatic advertising, DSPs, and data platforms, • Experience analyzing data and identify patterns, • Previous experience in ad tech, media, or marketing, • Familiarity with programmatic advertising concepts, • Experience with client-facing roles, • Travel Required: Occasional travel for client meetings and events Additional Information Benefits/Perks: • Great compensation package and sales incentive plan, • Core benefits including full medical, dental, vision, and matching 401K, • Flexible work environment, ability to work fully remote, hybrid or in-office Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid

Job Description About Pulse Games We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day. We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety. What You'll Do • Build and scale a world-class customer support organization, • Define and execute support strategy across all player touchpoints, ensuring consistency and quality, • Implement tools, automation, and processes to improve efficiency, scalability, and self-service options, • Track and optimize KPIs to drive continuous improvement, • Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards, • Collaborate closely with product team to deliver safe and engaging player experiences, • Represent the player’s voice and make sure their perspective informs both product and operational decisions What We're Looking For • 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role, • Proven experience in scaling support operations in mobile games, • Deep familiarity with support tools, • Strong analytical mindset; comfortable using data to make decisions and drive improvements, • Excellent leadership and people management skills, • Strong communication and collaboration skills across departments, • Must be based in the United States We respect your privacy and will treat your data confidential as part of the recruitment process. If you’d like more details, please read our Privacy Policy:

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job Description Role: Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report directly to the Head of Customer Success and will work closely with the VP of Customer Excellence. The primary responsibility of the Customer Success Manager will be to manage the relationships with our key accounts in the region, and to ensure their success and satisfaction with our products and services. They will work cross functionally with other teams across the organisation, collaborating with several stakeholders (e.g Sales, Special Projects, Creative and Technical Services, Support, Product and Engineering) to both ensure the voice of the customer is well understood internally and customer needs are being met externally. This role is responsible for driving long-term strategic customer success, adoption and advocacy across Disguise's key US accounts. The successful candidate will be an organised and confident self-starter with exceptional written and verbal communication skills. They will be able to understand and communicate the unique requirements and challenges of each key account, and develop customised strategies and action plans to ensure their success. They will need to be proactive in applying themselves to a variety of projects, take the lead, and coordinate the efforts of many to ultimately deliver the best result for our customers. Responsibilities: • Collaborate and lead cross-functional teams, to ensure seamless onboarding, implementation, and ongoing support for key accounts in the US region., • Serve as the primary point of contact and advocate for our key accounts, building strong relationships and maintaining regular communication to understand their needs and objectives., • Prepare annual account plans and regular account reviews (i.e. Quarterly Business Reviews) as required for key accounts., • Act as a customer advocate within the company, gathering feedback, suggestions, and feature requests from key accounts and effectively communicating them to the relevant teams., • Keep organised documentation of conversations with customers, including understanding their business strategies, challenges and opportunities., • In collaboration with the Project Management team, monitor customer-specific project timelines, deliverables, and budgets to ensure timely and successful project completion., • Maintain clear and open communication with accounts, providing regular project and/or product and services updates, addressing concerns, and managing expectations., • Apply strong organisational skills to effectively manage multiple accounts simultaneously, ensuring each customer and related projects receives the necessary attention and resources., • Clear reporting to the Head of Customer Success, VP of Customer Excellence & C-Team as required, • Customer retention and satisfaction, • Product adoption and engagement, • Successful delivery of strategic customer initiatives, • Executive stakeholder relationships, • Customer advocacy, • Extensive experience managing B2B customer relationships and driving customer satisfaction, • Strong commercial acumen and the ability to present formally to senior-level stakeholders with confidence, • Excellent project management and leadership attributes including: customer relationship management, planning, task scheduling, communication management and presentation skills, • Self-motivated individual with a confident and proactive approach. You have a growth mindset, always seeking opportunities to learn and stay updated with industry trends and best practices., • Detail-oriented with a focus on delivering high-quality results., • Possess exceptional English verbal and written communication skills with the ability to build rapport with customers, understand their needs, and provide clear guidance and support., • An understanding of Disguise technology and/or the Entertainment technology industry (preferred, but not required)., • Experience of working in SaaS/Technology/Media/Creative industries would be considered an asset About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. Don't Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. Our values • Honest. We are real with ourselves and our clients and share our ideas with openness and transparency., • Evolutionary. We innovate using our user's ever-changing needs so our technology remains ahead-of-the-game., • Fearless. We take the best path, not the easiest, and innovate where it's right, not where it's simplest., • Resilience. We don't give up until we find the right solution, even if it means going outside our remit., • Belong. We create an environment where everyone feels like they belong and is empowered to do their best work. Our benefits • We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:, • Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory, • Hybrid working between home and our offices (dependent on role and location), • Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes, • Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries, • Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning, • Training, coaching & mentoring

Job Description About Our Customer A leading online marketplace for buying and selling authentic sneakers, streetwear, collectibles, electronics, and luxury accessories. Our customer has revolutionized the secondary market by combining a transparent and data-driven approach, giving buyers and sellers real-time market prices based on actual transaction data. They are currently seeking a Site Lead to oversee the staffing crew in their distribution center. Hourly Rate: $17.00 Work Hours: Monday – Saturday, 8:00 am – 3:00 pm Background Check Required What You'll Do Administrative (20%) • Serve as a customer liaison for new work orders and special projects, coordinating staffing as needed., • Occasionally recruit and hire new associates, • Manage the scheduled cleaning tasks by their assigned frequency (daily, weekly, monthly)., • Ensure labor hours are accurately reported in the timekeeping software., • Ensure that staffing associates have the required personal protective equipment (PPE) and that it is used properly., • Perform and document monthly safety tailgate trainings., • Ensure compliance with all sanitation guidelines and safety standards., • Inspect areas to maintain a safe and clean environment. Janitorial (70%) • Perform warehouse sanitation activities along with the employees to help the customers production., • Complete daily, weekly, and monthly cleaning tasks on time, • Sweep and mop warehouse floors to ensure cleanliness., • Maintain the cleanliness of bathrooms and restrooms., • Manage waste, including keeping garbage containers clean and organized, • Follow safety guidelines, • Refill supplies at eating stations as needed., • Keep up with housekeeping inventory, • Perform other cleaning duties as needed What You Need to Qualify • High School Diploma or equivalent, • Minimum two years of previous experience in supervision, • Conversational Spanish is required, • Intermediate knowledge of Microsoft Office Suite and other computer software., • Timekeeping experience., • Good interpersonal skills with a polite demeanor toward staff and clients. What Will Help You Stand Out • Previous experience in recruiting is a plus., • Experience in a warehouse environment a plus. What Physical Activities Will You Do? • Constant (80%) standing and walking during workday., • Frequent (50%) pushing, pulling, grasping, stretching, bending, twisting, reaching over head., • Occasional (30%) stooping, climbing, and squeezing., • Must be able to lift/push/pull up to 25 lbs About Us At Avalon Services Group, we provide reliable and compliant staffing solutions to warehouses, logistics centers, and distribution centers across the nation. Our customers depend on us to fill essential roles in their warehouses, including Pickers/Packers, Forklift Drivers, Material Handlers, Cherry Pickers, and Handyman Services, among others. At each customer location, we have a designated Site Coordinator to support you in your journey, from orientation and beyond! Whether you're looking for a part-time or full-time position—whether it's just for a few weeks, a few months, or something more long-term—we invite you to apply today! We have a variety of job openings, and you could start working as soon as tomorrow! Plus, we offer affordable benefits for you and your family starting on your first day. Medical, dental, vision, mental health, short-term disability, and life insurance). At Avalon Services Group, Inc., we believe in providing equal employment opportunities for everyone. We do not tolerate discrimination or harassment of any kind, whether it's based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Were also proud to be an E-Verify Employer. Please click here for the E-Verify Participation Poster in English or Spanish () and the Right to Work Poster in English and Spanish ().

Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Job Description About Us: Versana is an industry-backed fintech on a mission to make the syndicated loan market better. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. About You: The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana’s new product launch. This includes driving execution across product demonstrations, client onboarding, account activation and maintaining high quality documentation to support the scale of Versana’s new product. Key Responsibilities:• Actively drive client participation and engagement to support a new Versana product launch. • Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans., • Passionate about developing and implementing the ideal customer journey for a new product., • Provide direct client training to drive adoption of Versana’s self-service technology solution., • Coordinate efforts with the Head of Product, Client Success with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation., • Provide ongoing support to new clients with training and manual processing of the new product’s launch., • Address queries from Agents and Lenders around the new product’s process and workflow, from loan and amendment documentation, system queries to process of the new product’s capture, • Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existingprocesses., • Adhere to internal and external onboarding and new product related SLAs, where applicable., • Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.Must Haves:• 3 to 5 years of experience in the Syndicated Lending market with a sound understanding of products and processes for both the primary and secondary lifecycles, is highly desirable., • Prior experience with customer success in a start-up environment., • Strong problem solving and analytical thinking skills, with a willingness to dive into details., • Excellent communication and presentation skills., • Detailed knowledge of process planning., • Experience in customer facing role highly desirable., • Exposure to CRM platforms to track and follow up on customer requests., • Understanding of financial products (must have).

Job Description Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. We’re seeking a Head of Client Services to lead and elevate the end-to-end client experience for Maiden Home. This leader will set the standard for our luxury experience across pre-sale consultation, order management, and post-delivery care for our clients and trade partners—ensuring every interaction reflects exceptional taste, precision, and warmth. You’ll report directly to the SVP of Retail & Sales and partner closely with all cross-functional teams (Operations, Sales, Flagship, Marketing, E-Commerce, Product) to deliver a seamless journey that builds loyalty and drives repeat business. What You’ll Own Client Experience Standards & Clienteling • Define the client services model for the Maiden Home clientele, including SLAs, QA, escalation protocols, and quality standards., • Work with SVP of Retail & Sales to design the VIP, trade service tiers and proactive touchpoints throughout the client experience, leading to incremental revenue generation over time., • Establish training and service rituals that reflect the Maiden Home brand., • Design and allocate books of business across the team., • Lead, coach, and develop the Client Services team across channels (email, phone, chat), • Create and facilitate ongoing training programs that develop the teams’ expertise in: product knowledge, design fluency, and luxury etiquette)., • Address performance clearly and decisively, championing a culture of excellence over comfort., • Stay informed and aware of emerging market trends, high-caliber talent, industry best practices, technologies, and platforms., • Oversee the full order lifecycle support: quote-to-order handoff, trade/commercial account support (if applicable), production updates, and delivery readiness., • Drive process improvements to reduce friction, prevent issues, and improve accuracy (order entry, change orders, lead times, claims)., • Build and refine playbooks for complex cases: custom pieces, COM/COL, international shipping, multi-stop deliveries, and installation., • Implement a service recovery framework that protects margins while prioritizing long-term loyalty., • Partner with SVP of Sales & Retail to ensure consistent service standards and hand offs for VIPs, designers, and trade accounts., • Serve as the voice of the client across the business—translating feedback into actionable improvements., • Partner closely with cross-functional teams (Operations, Sales, Flagship, Marketing, E-Commerce, Product) on special projects that create a seamless journey that builds loyalty and drives repeat business., • Collaborate with Product/Design on documentation, care guides, and packaging improvements., • 10+ years in client services/client concierge/VIP clienteling teams at a luxury brand— plus 4+ years leading client-facing teams, • Clear track record of building and scaling high performing teams in a dynamic fashion alongside business growth., • High standards and strong taste level; comfort advising discerning clients and design professionals., • Luxury service mindset (anticipate needs, obsessive follow-through, discretion, • Proven ability to deliver white-glove, high-touch service at scale without compromising quality., • Exceptional communication and judgment—able to handle sensitive escalations and craftsmanship questions with calm authority., • Strong operational and analytical chops: process design, SLA management, ticketing/CRM workflows, and cross-functional execution., • Analytical mindset with the ability to translate metrics into action, • Experience with custom, made-to-order, or complex logistics environments strongly preferred. G4XyxZjfpg

Supermoon Bakehouse is looking for a Lead Baker to support the Head Chef and help run daily operations. Operate bakery equipment and handle physical tasks (lifting, standing, etc.

Stay ahead of Shopify platform releases, new APIs, and ecosystem trends, translating them into actionable improvements for the team and clients. Conduct regular performance evaluations and provide growth opportunities for team members, including training and professional development. Lead, mentor, a

Ensure seamless integration of Access Marketing’s Advisory strategy with Marketing strategy. Grow and contribute to the growth of the access marketing offer by leading Advisory’s strategy for Access Marketing RFPs. Establish the novel Access Marketing Advisory strategy team as department head by

Demonstrated experience generating pipeline for subscription, SaaS, or information services businesses. Competitive compensation: Compensation is aligned with experience for candidates who meet the full scope of the role and bring relevant senior-level experience. Wellbeing Allowance of $500/annum.

Organisation type:** - National or regional health plans - Blue Cross Blue Shield (Blues) organisations - Medicaid Managed Care Organisations (MCOs) - Medicare Advantage plans - Commercial insurers - Integrated payer organisations Role: - Pharmacy Director / VP Pharmacy - Head of Pharmacy Benefi

This is a great opportunity to join an early-stage startup and play a pivotal role in the continued success of the company. Experience working in a high growth startup environment. Job Description A VC backed startup building AI-powered tools that can be utilized by PEOs, HR leaders, and payroll org

A leading AI infrastructure company based in Seattle is looking for a Director of Cyber Defense Engineering to lead their global cyber defense strategy. The ideal candidate will have over 12 years of progressive experience in cybersecurity with strong leadership capabilities and a proven track recor

A leading advocacy organization is seeking a full-time Head of Communications to define and execute communications strategies that engage with national media, policymakers, and staff.

It is shorter, lower-friction, and driven by business value rather than technical procurement. Comfort selling to senior operational and technology buyers — COO, CIO, VP of Transformation, Head of Process Excellence.

What You’ll Own Head Chef Leadership. Hire, develop, and hold Head Chefs accountable. Has hired and managed Head Chefs.

A dynamic recruitment agency is looking for a Recruitment Manager to build and lead their recruitment function.The role involves managing recruiters, setting sourcing strategy, and ensuring quality placements.Ideal candidates have over 5 years of recruitment experience, team lead experience, and str

Products include secondary trading of agency RMBS (passthroughs, CMOs), agency CMBS, non-agency products (ABS, RMBS, CMBS, CLOs) as well as whole loan trading and securitization. The responsibilities of the "CIB Head of Market Risk for Securitized Products Trading" (reporting to the US Head of CIB M

Collaborate with the head of sales leadership and marketing department, both within Progressive Leasing and with our retail partners, with following up on leads and expanding the customer base. Progressive Leasing will monitor motor vehicle records, both upon hire and on a recurring basis throughout

Northwell Health Cancer Institute, New York’s leading cancer care provider, seeks a dynamic, board-certified Hematologist-Oncologist to lead our Leukemia Program as System Head. This is a unique opportunity to shape the future of leukemia care at the prestigious R.J. Zuckerberg Cancer Center in New Hyde Park, New York, and across the Northwell Health system. This leadership role presents a unique opportunity to shape the future of leukemia care within a large and dynamic health system. The System Head will collaborate with a multidisciplinary team of experts across various Northwell facilities, including surgeons, medical oncologists, radiation oncologists, pathologists, radiologists, nurses, social workers, geneticists, and counselors. This collaborative approach ensures that we provide comprehensive and coordinated care, addressing the physical and emotional needs of our patients. In this pivotal role, you will: * Develop and implement system-wide leukemia treatment protocols * Lead innovative clinical research initiatives, leveraging resources like the Feinstein Institute for Medical Research and our affiliation with Cold Spring Harbor Laboratory * Mentor junior faculty and build a collaborative, multidisciplinary team * Collaborate with a diverse team of over 200 cancer specialists across 25 sub-specialties, providing comprehensive and coordinated care to over 19,000 patients annually. Access state-of-the-art facilities and a robust research infrastructure to advance breakthroughs in cancer diagnosis and treatment, ensuring patients have access to the most advanced therapies. At Northwell Health, we foster a culture of inclusivity and collaboration, valuing the unique contributions of each physician. We prioritize culturally competent care, address social determinants of health, and actively engage with our diverse communities. We offer a competitive salary and benefits package. Physicians are employed through Northwell Health Physician Partners, one of the nation's largest medical groups, offering unparalleled resources and stability. Northwell Health is New York State’s largest health care provider and private employer, encompassing 21 hospitals, over 890 outpatient facilities, and nearly 12,000 affiliated physicians. Join us and experience the difference of working within a leading health system dedicated to excellence, innovation, and patient-centered care. To apply, submit your CV and letter of interest to the Office of Physician Recruitment at . EOE M/F/D/V

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank's standards. Responsibilities : • Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines., • Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience., • Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager, • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.), • Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs., • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture., • Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively., • Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions, • Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals, • Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day, • Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.), • Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.), • Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution, • Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self- service as needed, • Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.), • Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members, • Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi, • Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing, • Listens carefully to the client and willingly assists with any questions or problems the client has, • Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed, • Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well, • Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience., • Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships, • Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets, • Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers), • Good leadership skills and the ability to motivate others, • Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi's business plan goals, • Providing working leadership and guidance to peer Universal Bankers or Tellers through assignment of work and technical guidance, when needed, • Assisting and providing coverage for leadership team with leading by example, • Provide feedback to management on ways to enhance sales processes and service delivery, • Providing coaching and education to the other Universal Bankers or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies, • Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed, • 2-4 years relevant experience, • Required Skills:, • Experience with face-to-face customer service, digital engagement and basic sales/referrals, • Open, client service orientation and desire to help customers is required, • Sales experience desired, • Excellent verbal and written communication skills, • Analytical and problem solving skills, • Basic computer and digital tools skills, • High School diploma or equivalent

Recruiter, the Americas Overview: The Recruiter, the Americas will be the primary support for full-time/part-time recruitment for retail boutiques across the US/CAN/MEX, as well as the New York corporate office. Their primary focus is to conduct full-cycle recruiting - sourcing, pre-screen, face-to-face interviews - with any/all appropriate parties in order to find the best talent to join our teams. The Recruiter will report to the Sr. HR Director, the Americas. Responsibilities: • Responsible for recruitment for full-time and part-time positions (entry-level to Manager-level) for all entities in both retail and corporate environments, • Effectively source best-in-class candidates both actively and passively, heavily utilizing the LinkedIn Recruiter platform, • Partner with hiring managers to determine staffing needs and align on role expectations, recruitment strategy, budget, and up-to-date job descriptions, • Perform in-person and virtual interviews with candidates, • Extend verbal offers to new hires once profiles are mutually agreed upon by hiring managers/department heads/HR, • Create and send out offer letters for all new hires, • Ensure professional reference checks are completed for all final candidates, • Process background checks for final candidates with extended offers, • Maintain relationships with candidates to pipeline talent for consideration when new positions emerge, • Proactively build talent network for future jobs when able, by performing exploratory/information interviews on a regular basis, • Actively participate in networking groups/events to promote the company and make new contacts; Stay “current” in the marketplace, • Track the internal database of candidates and resumes, • Maintain the open-to-hire weekly report to track all recruitment progress, to be reviewed on a weekly basis in team meetings, • Send out monthly recruitment updates related to current openings to the region, • Track and confirm employee referrals and subsequent referral bonus’, • Travel when needed for new store recruitment and market visits, • Conduct research to understand and analyze recruitment trends by market, • Let down candidates with whom the team will not be moving forward Skills/Requirements: • Bachelor’s degree required, • 3+ years of experience in fashion recruitment/Human Resources or similar role, • Ideal candidate has work experience in medium sized multinational company or luxury business, • Adheres to company policy and confidentiality- is a true ambassador for the brand with strong sense of corporate responsibility- setting the standard, • Proficient in all of Microsoft Office/Suite, • Experience with LinkedIn Recruiter a plus, • Versatile and flexible; embraces change and is consistently able to develop and adapt to the needs of the business, • Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized, • Excellent communication skills, both oral and written; follows professional presentation, • Strong follow up, follow through and attention to detail needed, shows initiative, ability to meet deadlines, • Team player, “no task is too big or too small” attitude, committed, positive, and reliable, • Thrives off a busy environment and able to balance numerous projects and tasks, and has the ability to keep up with changing priorities, • Passion for Christian Louboutin brand Christian Louboutin Company Core Values Employees who work for Christian Louboutin should embody and believe in our Core Values as defined: Down to Earth - We stand with authenticity, integrity and respect. Down to Earth is defined as embodying a true sense of reality. Your head may be in the clouds but your feet are always on the ground. You use common sense and pragmatism in your everyday approach. You show empathy towards others. You are adaptable, unpretentious and relatable. You treat everyone equally and respectfully. Happiness – As team players, we collaborate with positivity, open-mindedness and fun. Happiness is defined as the feeling of not fearing the alarm clock and embracing the day ahead of you. You come into work with an optimistic outlook and with good intentions. You enjoy what you do and it shows in your day-to-day interactions. You feel comfortable, supported and encouraged along the way. You are growing and continuously learning. You have a purpose here. Your successes are all of our successes. You can be yourself. You feel a great sense of pride to say “I work at Christian Louboutin.” Days fly by. Is it 6 o’clock already? It’s time to go home and you are excited to do it again the next day. Inspiration– We envision the future with confidence, creativity and freedom. Inspiration is defined as driving thought from a creative and intuitive place. You foster a stimulating environment where imagination is celebrated. Ideas become reality. You are not afraid of being unconventional and are empowered to think outside the box. You are fresh, distinctive and daring. Innovation is our vision, “like no other” is our tradition. Passion– We drive the business with agility & care and we are committed to excellence. Our Business and our Values: Christian Louboutin, founded in 1991 in Paris, is a leading global luxury brand for shoes and leather goods for both women and men. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour. Our people are at the heart of our brand. We celebrate individuality and empower our team members to have responsibility, autonomy and creativity within their roles. Our colleagues share the same passion and dedication to our Brand and its continued success. We live by our values: We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We feel happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We find inspiration in our work – we envision the future with confidence, creativity and freedom.” The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our above core values. So, if you also share this mindset, these values, and you dream of coloring your soles red as part of the Louboutin adventure, please join us! In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law, Christian Louboutin envisions the general compensation range for this position to be $75k- $95k per year. *This range is NOT inclusive of other forms of compensation or benefits such as commissions, overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment.

Fifth Avenue Otolaryngology is a New York and New Jersey-based otolaryngology-head and neck surgery group with six specialists and a growing regional footprint. Our practice provides comprehensive care across adult and pediatric otolaryngology, general ENT, sinus and nasal surgery, facial plastic and reconstructive surgery, head and neck surgery, thyroid and parathyroid surgery, sleep surgery, allergy, and office-based procedures. With locations in Manhattan, Queens, Brooklyn, and New Jersey, Fifth Avenue Otolaryngology serves a diverse patient population across the greater New York metropolitan region. The group is affiliated with regional medical centers, allowing our physicians to provide both outpatient and operative care in a well-supported clinical environment. As the practice continues to grow, we are seeking to expand our team with two new otolaryngology-head and neck surgery attending physicians. Our current partners are all fellowship trained and bring complementary areas of expertise to the practice. We welcome fellowship-trained candidates and are especially interested in individuals who are looking to develop a focused or tertiary-level practice. There is support for the growth of subspecialty programs, including otology, head and neck cancer surgery, and pediatric otolaryngology. Candidates with fellowship training or focused interest in other areas of otolaryngology are also encouraged to apply. Fellowship training is welcomed and valued, but it is not an absolute requirement. This is an excellent opportunity for motivated, well-trained otolaryngologists who are looking to join a high-volume, physician-led practice with strong clinical infrastructure, established referral patterns, hospital affiliations, and opportunities for professional growth. The incoming physicians will be able to build a robust outpatient and operative practice while working alongside experienced colleagues in a collaborative environment. The ideal candidates will be board-certified or board-eligible in otolaryngology-head and neck surgery and comfortable managing a broad range of general ENT conditions. Candidates with fellowship training or focused interest in facial plastic surgery, rhinology, sinus surgery, head and neck oncology, thyroid/parathyroid surgery, sleep surgery, otology, or pediatric otolaryngology are encouraged to apply. We are particularly interested in physicians who are clinically strong, patient-centered, collegial, and interested in helping grow a dynamic regional ENT practice. Responsibilities include evaluating and managing patients in the outpatient setting, performing office-based diagnostic and procedural care, developing and maintaining a surgical practice, participating in appropriate hospital or ambulatory surgery center coverage, and collaborating with other specialists and referring physicians. The role may include opportunities for involvement in program development, clinical protocols, quality improvement, teaching, and practice growth initiatives depending on the candidate's interests and experience. The practice offers access to a diverse patient population across New York and New Jersey, with opportunities to develop a subspecialty niche while maintaining a strong foundation in general otolaryngology. Our group values clinical excellence, thoughtful communication, efficient patient care, and a team-oriented approach. We are looking for physicians who want to be part of a growing organization and who are excited to contribute to the long-term development of a high-quality ENT platform. Fifth Avenue Otolaryngology provides a supportive environment for physicians who are early in their careers as well as those with established clinical experience. Compensation and benefits will be competitive and commensurate with training, experience, productivity, and role structure. Partnership or leadership opportunities may be available for the right candidate as the group continues to expand. Interested candidates are invited to submit a CV and brief statement of interest for consideration. Candidate Requirements: * MD or DO degree from an accredited medical school * Successful completion of an accredited otolaryngology-head and neck surgery residency program * Board certification or board eligibility in otolaryngology-head and neck surgery * Eligible for medical licensure in New York and/or New Jersey * New York medical license required or ability to obtain prior to start * New Jersey medical license preferred or ability to obtain, depending on practice location * Fellowship training welcomed but not required * Strong clinical judgment and ability to manage a broad range of general ENT conditions * Interest in building an outpatient and operative practice * Excellent communication skills with patients, families, colleagues, staff, and referring physicians * Commitment to compassionate, ethical, high-quality patient care * Ability to work collaboratively within a growing physician-led group * Eligibility for hospital credentialing and medical staff appointment at affiliated regional medical centers * DEA registration and controlled substance registration as applicable * Professional liability insurability and good standing with prior employers, training programs, and licensing boards Compensation Information: $375000.00 / Annually - $550000.00 / AnnuallyDetails: Bi-weekly

Job Description Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience. COVID-19 Update Due to the Order of the NYC Commissioner of Health and Mental Hygiene (Order), all workers in NYC who perform in-person work or interact with the public in the course of business beyond a quick and limited purpose are required to be vaccinated against COVID-19. Should you accept an offer of employment from The Home Depot, you will be required to provide proof that you are vaccinated against COVID-19 to be in compliance with the Order. If you require a reasonable accommodation due to a medical reason, religious reason or because you are a victim of domestic violence, sex offenses, and/or stalking, weekly COVID-19 testing will be required.

is growing and actively seeking board certified/eligible to join our team across our diverse network of facilities, and including: * * *Mather Hospital *(support resident education) * *North Shore University Hospital & LIJ Medical Center *(support resident education) * *Northern Westchester Hospital * * As well as the following neuroradiology sub-specialties: * * * offers comprehensive screening, diagnostic and interventional services in a compassionate, patient-centered environment. With close to 250 radiologists performing more than 2 million medical scans each year, Northwell Health Radiology offers the convenience of easy access and unmatched precision. Our radiologists bring years of experience and subspecialized training to each scan they interpret and are backed by all the resources and clinical expertise of New York state’s largest health system. In addition to routine neuroimaging exams, we have extensive opportunities to perform advanced imaging exams and procedures including: * Advanced MRI and CT imaging of the brain, spine, head, and neck. * Diffusion Tensor Imaging (DTI) and functional MRI (fMRI). * Perfusion imaging (CTP, MRP). * MR spectroscopy. * LP’s, myelograms and intrathecal chemotherapy. * Post-processing and 3D reconstruction. * MD. or D.O. degree. * Board Certified or Board Eligible (BE/BC) in Diagnostic Radiology * Completion of Neuroradiology Fellowship. * Eligibility for unrestricted medical licensure in New York. * Nationally competitive salaries * Comprehensive benefits package * Four weeks’ vacation plus paid conference/CME time * Academic appointment in the Department of Radiology at the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell * Advanced education opportunities * College Tuition reimbursement for dependent children is New York State’s largest health care provider and private employer, with 28 hospitals and 1,050 outpatient facilities. We care for over thirteen million people annually in the New York metro area and Connecticut, thanks to philanthropic support from our communities. Our 104,000 employees – 22,000 nurses and 13,000 credentialed physicians, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Twitter, Instagram and LinkedIn. Experience a career well cared for and make a difference in the lives of our community. For additional information and to apply, please contact Alice Perkins at .

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