At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical terminology, strong organizational skills, and the ability to handle multiple tasks efficiently. Responsibilities • Greet patients warmly and manage the front desk operations, ensuring a welcoming environment., • Schedule patient appointments using EHR systems., • Perform insurance verification and collect payments as needed, adhering to HIPAA regulations., • Maintain accurate medical records and documentation review, including CPT coding and ICD-10 coding., • Handle multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately., • Assist with medical billing processes and coordinate care plans for patients., • Provide clerical support including filing, typing, and maintaining office organization., • Collaborate with healthcare providers to ensure seamless patient care and efficient office management., • Utilize Microsoft Office and other computer skills for various administrative tasks. Qualifications • Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred. (Workers Comp and No-Fault), • Familiarity with EMR., • Knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and health information management is essential., • Bilingual candidates are encouraged to apply to enhance patient communication., • Strong customer service skills with an emphasis on patient service and office experience., • Excellent phone etiquette and typing skills are required for effective communication., • Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team in providing outstanding healthcare services while ensuring a positive experience for our patients. We look forward to welcoming you aboard!
Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices. Department: Outpatient Services Salary: $48,000- $52,000 Location: Hoboken, NJ Work hours: Tuesday through Saturday: Tues - Saturday 12pm - 8pm (Full time- 40 hours weekly) POSITION OVERVIEW: Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position. REQUIRED QUALIFICATIONS: High School Graduate or equivalent is required. Associates Degree or Graduate of Administrative Assistant/Business School Program is preferred. Bilingual Spanish preferred Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel. Billing and Data collection experience required. Outpatient Insurance and Verification Specialist additional job duties: Bilingual – Spanish/English: Ability to communicate fluently with Spanish-speaking patients, families, and staff. Flexible & Adaptable: Comfortable working in dynamic environments and shifting between multiple outpatient departments as needed. Insurance & Verification Expertise: Solid experience with insurance eligibility checks, authorization procedures, and understanding of various payer systems. Outpatient Department Support: Proven ability to assist with day-to-day operations in outpatient settings, including support at both Union and Sussex locations. Tech-Savvy: Quick to learn and navigate various healthcare software systems, and electronic healthcare records (EHRs). Reporting & Data Handling: Capable of running and interpreting reports to support departmental operations and decision-making. Strong Organizational Skills: Able to manage multiple responsibilities, prioritize effectively, and maintain accurate documentation. Team-Oriented: Works collaboratively with clinical and administrative staff to ensure efficient and patient-centered care. EXCELLENT BENEFITS: Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP Eligible for medical benefits after 30 days of employment Flexible work schedules, clinical training series, leadership development program 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.
We are seeking a dedicated and skilled Medical Assistant to join our healthcare team. The ideal candidate will play a vital role in providing high-quality patient care and administrative support in various medical settings, including outpatient clinics, urgent care facilities, and hospitals. This position requires a strong understanding of medical terminology, anatomy, and physiology, as well as experience in patient service and care. Duties Assist healthcare provider with patient examinations and procedures Perform intake assessments, including taking vital signs and documenting patient history Administer medications as directed by physicians and ensure proper documentation Manage electronic health records (EHR) systems to maintain accurate patient information Provide administrative support including scheduling appointments and managing patient flow Maintain cleanliness and organization of the clinical environment 1 vacant position
We are seeking a dedicated and skilled Medical Assistant to join our healthcare team. The ideal candidate will play a crucial role in supporting our medical staff and ensuring high-quality patient care. This position requires a blend of clinical and administrative skills, with a focus on delivering exceptional patient service in a fast-paced environment. Duties Assist healthcare providers with patient examinations and procedures, ensuring comfort and safety. Perform intake procedures, including taking vital signs and documenting medical histories. Administer medications as directed and assist with basic life support when necessary. Manage electronic health records (EHR) systems to maintain accurate patient information. Support medical administrative tasks such as scheduling appointments, managing patient flow, and handling medical terminology. Conduct X-ray procedures as needed and assist in outpatient and inpatient settings. Collaborate with interdisciplinary teams in various specialties, including dermatology, urgent care, internal medicine, geriatrics, emergency medicine, and hospital medicine. Ensure compliance with ICD coding standards for accurate billing and insurance processing. Provide compassionate patient care while maintaining confidentiality and adhering to healthcare regulations. Requirements Proven experience as a Medical Assistant or in a similar role within a clinical setting. Knowledge of anatomy, physiology, medical terminology, and basic life support techniques. Familiarity with EHR systems and ability to perform administrative tasks efficiently. Experience in various medical environments such as clinics, hospitals (Level I & II trauma centers), PICU, OR, or medical-surgical units is preferred. Strong communication skills with the ability to provide excellent patient service. Ability to work collaboratively within a team while managing multiple priorities effectively. Bilingual English/Spanish Job Type: Part-time Pay: $20.00 - $26.00 per hour Expected hours: 12 per week Medical Specialty: Ophthalmology Work Location: In person
We are seeking a dedicated and compassionate Veterinary Assistant to join our team. As a vital member of our Veterinary healthcare team, you will work closely with our Veterinarians to provide exceptional care to our furry friends and support to their owners. This position offers an exciting opportunity to utilize your skills and knowledge in a dynamic and fulfilling work environment. Key Responsibilities: • Assist veterinarians in examination, diagnosis, and treatment of dogs, • Administer medications, vaccines, and treatments as directed by veterinarians, • Perform laboratory tests, including blood work and urinalysis, • Prepare patients and surgical suite for surgical procedures and provide assistance during surgeries, • Monitor patients during anesthesia and recovery, • Educate pet owners on preventive care, medication administration, and post-treatment care, • Maintain accurate medical records and ensure compliance with regulatory standards Administrative Duties • Communicating with clients on a daily basis in the lobby and by phone and returning client calls same day Qualifications: • Previous experience working in a veterinary clinic or hospital, • Proficiency in animal handling and restraint, • Strong communication and interpersonal skills, • Ability to multitask and work efficiently in a fast-paced environment, • Commitment to providing compassionate care to animals and their owners, • Must be physically fit to lift dogs 50+ lbs, kneel, stand for long periods of time and perform requirements of the job.
📌 Job Title: Front Desk Receptionist Company: ACA Acupuncture & Wellness - Bayside Location: Bayside, NY Job Type: [Full-Time/Part-Time] 📑 Job Summary: ACA Acupuncture & Wellness - Bayside is seeking a friendly, organized, and customer-focused Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will manage front desk operations, schedule appointments, handle patient inquiries, and maintain a welcoming and professional environment for all visitors. 📌 Key Responsibilities: Greet patients and visitors warmly and professionally upon arrival. Answer and direct incoming phone calls, emails, and messages promptly. Schedule, confirm, and manage patient appointments using clinic scheduling software. Maintain an organized and clean reception area. Handle patient check-in and check-out procedures, including collecting payments and providing receipts. Verify patient information and insurance details as needed. Assist with administrative tasks such as filing, scanning, and maintaining patient records. Provide general information about ACA’s acupuncture and wellness services. Address patient questions, concerns, and reschedule requests courteously and efficiently. Collaborate with practitioners and staff to ensure smooth clinic operations. 📌 Qualifications: High school diploma or equivalent; additional certification in office administration is a plus. Previous front desk, receptionist, or customer service experience, preferably in a healthcare or wellness setting. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and scheduling software (experience with JaneApp or similar platforms is a plus). Strong organizational skills and attention to detail. Ability to multitask and work well in a fast-paced environment. Friendly, positive attitude with a professional appearance and demeanor. Knowledge or interest in acupuncture, holistic health, or wellness practices is a plus. 📌 Work Environment: Front desk/reception area within a calm, wellness-focused clinical setting. Team-oriented culture committed to patient care and holistic health practices. 📌 About ACA Acupuncture & Wellness - Bayside: ACA Acupuncture & Wellness is a leading provider of integrative healthcare services, offering personalized acupuncture treatments, herbal medicine, and wellness therapies to help patients achieve balance and optimal health. We are dedicated to creating a serene and healing environment for every patient.
We are a growing pediatric therapy clinic located in the heart of New York City, dedicated to providing high-quality occupational, physical, and speech therapy to children and families. Our compassionate, multidisciplinary team is committed to delivering client-centered care in a supportive and inclusive environment. Position Summary We are seeking a detail-oriented, organized, and proactive Healthcare Administrative Coordinator to support day-to-day clinic operations, with significant responsibility for billing, insurance verification, and revenue cycle management. This role begins as a contractor position, with a path to permanent employment based on performance and clinic needs. Key Responsibilities Billing & Insurance (60%) Manage end-to-end billing processes for private clients and third-party insurance payers. Verify insurance eligibility and benefits prior to services rendered. Submit and track claims through clearinghouses or EMR systems. Follow up on unpaid claims, denials, and appeals to ensure timely reimbursements. Generate patient statements and manage patient billing inquiries professionally and empathetically. Administrative Support (40%) Assist in scheduling appointments and managing clinician calendars. Maintain up-to-date client records and intake documentation in EMR. Ensure HIPAA compliance across all administrative processes. Support general clinic operations, including supply ordering, front desk coverage, and coordination with therapists and families. Qualifications Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience). Minimum 2 years of experience in a healthcare administrative role, ideally in a pediatric or therapy clinic. Hands-on experience with insurance billing, including knowledge of CPT codes, ICD-10, EOBs, and appeals. Familiarity with EMR systems and billing platforms (e.g., Fusion, Therabill, SimplePractice, Ocean Friends, or similar). Excellent communication and interpersonal skills, especially with families of pediatric clients. Strong attention to detail and organizational skills. Ability to work independently and handle sensitive information with confidentiality. To Apply Please submit your resume and a brief cover letter outlining your relevant experience in healthcare administration and billing. Candidates currently located in NYC or with plans to relocate are strongly preferred.