Healthcare administrative assistant jobs in Buffalo, New YorkCreate job alerts

Job Description UBMD Orthopaedics & Sports Medicine is seeking a full time Clinical Support Assistant to support the offices of Dr. Ditonto and Dr. Matson. This position will support providers and serve our patients at the following locations; Orchard Park Office - 5959 Big Tree Road, Orchard Park NY 14127 Williamsville Office - 111 N. Maplemere Road, Williamsville NY 14221 Clinical Support Assistant Schedule: • Monday: 8am - 4pm, • Tuesday: 8am - 4pm, • Wednesday: 8M - 4pm, • Thursday: 8am - 4pm *locations & schedule are tentative and subject to change The Clinical Support Assistant supports providers and patients by performing a variety of administrative and clinical duties to ensure continuity of patient service and workflow within the office. Job duties to include, but not limited to: • Answering phones; listen & return voicemails., • Sending/responding to triages & e-mails (Medent, Outlook, additional EHR tools as needed), • Scheduling appointments., • Patient day chart prep; enter x-ray orders; verify patient demographic/insurance information., • Room patients(complete intake notes & open imaging)/check out patients., • Ensure patient has signed any required documents including HIPAA and financial policies., • Complete brief pre-op checklist when scheduling patients for procedures., • Obtain insurance authorizations for surgeries, imaging, injections etc. Entering referrals., • Complete and distribute disability paperwork., • Review & distribute daily progress notes to primary doctors and referring doctors., • Manage Medent tanks: documents, general orders, diagnostic imaging, lab orders, etc., • Assist the provider(s) with other responsibilities as requested., • Education Requirements** High School diploma or equivalent required., • Experience Requirements** One to two years of experience in healthcare provider’s office or hospital setting preferred., • 401a, • Dental insurance, • Disability insurance, • Employee assistance program, • Flexible spending account, • Free parking, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Retirement plan, • Tuition reimbursement, • Vision insurance Experience: • Medent: 1 year (Preferred), • Medical office: 1 year (Preferred)

Job Description Buffalo Medical Group is one of Western New York's largest premier, multispecialty practices, we're always looking for people who share our commitment to quality patient-centered healthcare. Currently we are seeking full time Medical Assistants to join the Group! The Medical Assistant position is a very important part of Buffalo Medical Group. Our Medical Assistants are expected to maintain the highest level of customer service and professionalism. As a Medical Assistant you will be responsible for providing clinical and administrative support. Medical Assistants support our offices in Buffalo, Orchard Park, Williamsville and Niagara County (Transit Rd). DUTIES AND RESPONSIBILITIES: To include, but not limited to, the following: • Maintains relations with the public in a professional manner, • Patient interaction, by phone, in person or by computer, is courteous, tactful, efficient and precise, • Interaction with co-workers and supervisors is courteous and respectful, • Utilize the EMR to accurately schedule and document all patient appointments, tests, referrals, and other medical interactions, • Reviews electronic chart prior to the patient’s appointment to ensure that all records are available for the provider. Utilize the EMR to request, locate patient information, • Utilize the EMR to place all clinical orders, both external and internal, including inputting appropriate diagnosis codes, • Retrieve telephone messages from BMG’s electronic voice mail system, document clinical calls in the EMR according to BMG’s Telephone Documentation Policy and Procedure and forward, if warranted, to the appropriate party, • Retrieve faxes from BMG’s Outlook system; send faxes via right-fax, • Call patients from waiting room; assist as needed; escort to Vitals room and/or exam room., • Performs vitals on all scheduled patients. Utilize EMR networked vital units if available, • Performs specimen collections, testing procedures, electrocardiograms (EKGs) , or any other BMG approved procedure as requested by the provider, • Assists the provider with diagnostic procedures or treatments as requested and within the scope of a Medical Assistant, • Responsible to sterilize surgical instruments according to manufacturer’s recommendations, • Responsible to maintain and audit sterilization equipment according to manufacturer’s recommendation and BMG policy, • Cleans and prepares examination rooms for patients, including stocking supplies and disposing of hazardous wastes properly, • Maintains efficient inventory of office and clinical supplies, • Ensure that all pharmaceuticals are properly logged, stored in locked cabinet, rotated, and destroyed upon expiration, • Properly manage all paper documents and mail; i.e. prepare documents for provider’s review and once signed by a provider send to Medical Records in the blue envelope for scanning. Medical records found in the EMR should not be sent to Medical Records for scanning, • Abstract charts on all new patients when appropriate and send appropriate documents for back scanning, • Process all provider and patient requests in a timely, accurate, and confidential manner, • If applicable, ensure proper referrals are in place, • Obtain pre-authorization for required exams, pharmaceuticals, and provider referrals, • Schedule both in-patient and out-patient surgical procedures and coordinate pre-op testing, • Maintains neat, organized and clean work area, • Achieves Pay for Performance goals, • Attends education programs as assigned, • Adheres to Buffalo Medical Group Policies and Procedures, • Complies with BMG Corporate Compliance Policy and HIPAA regulations. · High school diploma or GED, AAS in Medical Assisting Preferred · Knowledge of proper use of ICD-10 and CPT coding and documentation · Reliable transportation · Ability to assimilate to differing and challenging environments Job Type: · Full Time; Monday-Friday · Hours are typically 8:00am-4:30pm, unless otherwise specified by the assigned office. Some offices start as early as 6:00am and others may end at 5:00pm · No nights, weekends or holidays! Salary Range - $17.10-$25.65 Buffalo Medical Group offers full medical benefits along with generous paid time off, bonus opportunities, 401K (with employer match), and a profit sharing pension, in addition to free parking and minimal travel, with offices located between Williamsville, Orchard Park and Buffalo. As an industry leader in customer service and cutting edge EMR technology, BMG was recognized as 2017 Healthcare Company of the Year, and believes in Treating People Well!

Job Description Salary: $90,000- $95,000/yr Other Forms of Compensation: Pay Grade: 15 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary Working as a Director of Environmental Services, you are responsible for directing and leading all aspects of the operational needs of the Housekeeping Department. You will coordinate the tasks of the Assistant Directors and Operations Managers. You will serve as a liaison between administration and hospital departments. Key Responsibilities: • Responsible for department’s financial data and statistics, • Monitoring of unit expenditures, • Develops and recommends department operating budget and ensure the department operates within budget, • Coordinates housekeeping activities with other departments, • Actively communicates with administration and other hospital departments, • Plans, prioritizes, directs, coordinates, and supervises functions and activities of the department, • Establishes work standards and work flow, • Establishes and implements policies and procedures for departmental operations, • Encourages and mentors staff creativity and innovation, • Ensures compliance with all regulatory agencies, • Proactive in the achievement of the facility goals and objectives, • Demonstrates quality leadership in meeting performance plans, • Reads, develops, and coordinates Total Quality Management process, • Develops and maintains job descriptions for department staff, • Four year college degree and equal related experience required, • Five years of housekeeping management experience at a healthcare account required, • Ability to analyze and interpret financial and other data, • General business acuity, • Excellent interpersonal skills, • High customer service and quality demeanor, • Ability to work under pressure and meet established criteria, • Public speaking skills, • Ability to apply a participative approach to leading staff, to coordinate and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements, • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required, • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1468894 Crothall Healthcare TRISHA SOMMERNESS [[req_classification]]

Job DescriptionSalary: $20-$24/hour DOE The Buffalo office of Lippes Mathias LLP is seeking a Legal Assistant to join our Corporate team. The successful candidate will support the team in drafting and reviewing letters, exhibits and legal documents, and will be key to supporting the administrative functions of the group. The ideal candidate is highly organized, quick to learn, and has strong proofreading skills. Responsibilities will include: • Prepare memoranda to open new matters, • Assist in the drafting, formatting, and proofreading of legal documents, • Assist with calendaring critical dates, • Create and maintain schedules for client meetings, • Create, maintain and organize electronic and hard copy files, • Prepare transmittal cover letters, • Save, print, and file document submissions, • Prepare and track delivery requests as needed, • Create accounting bills and expense reports as needed, • Maintain closed files Our ideal Legal Assistant will have: • At least 2 years of experience in a law firm environment, preferably corporate transactional., • Proficiency in Microsoft Word, Outlook, and Excel, • Working knowledge of ProLaw or similar document management systems, • Experience with editing, revising, and drafting legal documents, • Exemplary organizational skills and keen attention to detail, • Excellent written and verbal communication skills, • Accurate typing speed of 65+ wpm, • Ability to multitask and to complete projects with little direction, • Ability to use discretion and handle confidential information, • Ability to meet deadlines and produce high quality work products Salary range depending on experience: $20-$24/hour The pay range provided in this listing is a good faith estimate for this position based on the location that we are hiring for. Criteria included but not limited to, skill level, education, and experience, will determine where a candidate falls within the range. Founded in 1965 in Buffalo, New York, Lippes Mathias is a full-service law firm with 17 offices and nearly 220 attorneys. We grow and thrive every day by way of our unique culture, which puts a premium on collegiality, collaboration, and support for our employees at every turn. Youll quickly notice that we approach law differently at Lippes Mathiaswe think ahead and around corners for our myriad regional, national, and international clients in a range of different industries. Rather than providing endless options and choices, we serve as business partners to our clients, delivering them the answers to their legal questions that advance their business outcomes. To learn more about Lippes Mathias, visit our recruiting website: Along with competitive pay, as a full-time employee you are eligible for the following benefits: • Highmark BCBS PPO/POS plans > 4 medical plan options including 2 HDHP/HSA qualified plans, • Dental plan (including orthodontic coverage), • Vision plan, • Health Savings Account (HSA), • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • Paid time off (PTO) inclusive of vacation, sick and personal leave, • 401(k) with guaranteed safe harbor contribution plus profit sharing, • Term Life and AD&D, • Short-term and long-term disability, • Additional Voluntary benefits: Specified Disease, Hospital and Accident plans, • Employee Assistance Program including mental health support, • Legal work discount program

Job Description Location: Online Education Campus (Orchard Park, NY) This position is performed onsite, however, there are opportunities to work a hybrid/work-from-home schedule based on tenure and performance. The Snapshot - The Contact Center Representative position supports college-wide enrollment efforts by providing a high volume of recruitment related call support to prospective students. This position is best suited to someone who prefers a fast-paced, team environment and possesses the ability to establish relationships over the phone. The Basics - • Productivity: Call, contact and connect prospective students to one of the Bryant & Stratton College admissions offices via warm phone transfer., • Conversion: Meet or exceed established phone and conversion goals for each session/semester, including Close %., • Documentation: Capture and record lead/marketing data across multiple systems both timely and accurately., • Persuasion: Deliver prepared scripting to potential students, using persuasion and relationship building skills to encourage persistence through the enrollment process., • Time Management: Provide students and inbound callers with a world-class student experience by effectively managing time. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. What you need - • High school diploma or equivalent, • Previous customer service or sales experience, • Internet savvy with knowledge of Microsoft Office product, including Outlook, • Associate's degree or higher Salary: $38,000 per year ($18.27 per hour). This position is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Apply today for immediate consideration! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer. Administrative Assistant, Receptionist, Human Resources, Data Entry, Work from Home, Office, Entry Level, Clerical, Customer Service Representative, Call Center, Full Time, Clerk, Server, Education Company DescriptionBryant & Stratton College, a not-for-profit institution, has been educating students for over 160 years and with 17 ground campuses and an online division we continues to grow! Bryant & Stratton College is an industry leader with a long history of providing students with a solid educational foundation and path to success! As one of the United States oldest and largest private career colleges, our mission is to provide a personalized career education and experience leading to a high demand profession so graduates are prepared for their career and life pursuits. As an educational institution, Bryant & Stratton College supports the concept of lifelong learning and competency development. As an employer, we take great pride in associate development and foster a culture of learning and accountability where associates have an opportunity to realize their full potential. Because of this, associates have the opportunity to grow, earn organizational responsibility based on merit, and contribute to the true success of the college and our students. Bryant & Stratton College's ability to continue to be a leader in career education is a direct result of the people chosen to be part of the student and stakeholder experience. Whether you're based at one of our 17 Campuses, Online Education Division, Professional Skills Centers or the Colleges Headquarters (System Office) you'll have a fantastic opportunity to impact the lives of students in a positive way by using your expertise, knowledge and passion to support our mission. Bryant & Stratton College offers a professional and rewarding work environment with a comprehensive benefits package that includes, competitive salaries, medical/dental/vision insurance, generous vacation/holidays, 401K, as well as company paid college tuition for associates and family. At this time, we are a qualifying employer under the student loan forgiveness program. Bryant & Stratton College is an Equal Opportunity EmployerBryant & Stratton College, a not-for-profit institution, has been educating students for over 160 years and with 17 ground campuses and an online division we continues to grow! Bryant & Stratton College is an industry leader with a long history of providing students with a solid educational foundation and path to success! As one of the United States oldest and largest private career colleges, our mission is to provide a personalized career education and experience leading to a high demand profession so graduates are prepared for their career and life pursuits. \r\n\r\nAs an educational institution, Bryant & Stratton College supports the concept of lifelong learning and competency development. As an employer, we take great pride in associate development and foster a culture of learning and accountability where associates have an opportunity to realize their full potential. Because of this, associates have the opportunity to grow, earn organizational responsibility based on merit, and contribute to the true success of the college and our students. \r\n\r\nBryant & Stratton College's ability to continue to be a leader in career education is a direct result of the people chosen to be part of the student and stakeholder experience. Whether you're based at one of our 17 Campuses, Online Education Division, Professional Skills Centers or the Colleges Headquarters (System Office) you'll have a fantastic opportunity to impact the lives of students in a positive way by using your expertise, knowledge and passion to support our mission.\r\n\r\nBryant & Stratton College offers a professional and rewarding work environment with a comprehensive benefits package that includes, competitive salaries, medical/dental/vision insurance, generous vacation/holidays, 401K, as well as company paid college tuition for associates and family.\r\n\r\nAt this time, we are a qualifying employer under the student loan forgiveness program. \r\n\r\nBryant & Stratton College is an Equal Opportunity Employer

Job Description As RLG Healthcare continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee centric, collaborative culture that is technology driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients. We are currently recruiting for a 1st Shift Maintenance, Repair, and Operations Technician Assistant to join our team! The 1st Shift Maintenance, Repair, and Operations Technician Assistant is responsible for assisting our Maintenance, Repair, and Operations Technician with performing the maintenance, repair, and safe operations of all facilities and machinery in the plant, and for working as a press assistant. This position offers onsite training and the opportunity to learn a valuable skilled trade in the printing industry. Employees will have unlimited growth potential and the chance to continuously advance your career. Previous printing experience in a manufacturing setting is a huge plus. This position reports to the Senior Operations Manager. Pay Rate: $22.00-$24.00/hour Schedule: 1st shift, Monday-Friday, 6:30AM-3:00PM, with occasional overtime Responsibilities: • Assists the Maintenance, Repair, and Operations Technician with managing scheduled and emergency maintenance and repair work to facilities and equipment., • Helps maintain equipment maintenance and cleaning logs in the Enterprise Resource Planning (ERP) system, • Helps generate purchase orders for needed supplies and follows up on invoices as necessary, • Helps conduct visual inspections of building, grounds, facilities, equipment, and projects as needed, • Learns from facilities-oriented failures and works as part of the maintenance team to develop solutions to bring to management, • Helps keep track of inventory of supplies and material necessary for the operation of the building and equipment maintenance, • Assists with identifying workplace hazards that exist or could develop, as well as with correcting problems, • Keeps work areas clear and organized; maintains housekeeping standards, • Performs other duties (including learn how to be a press assistant) as requested Key Characteristics That We Are Looking For: • Strong Sense of Mechanical Aptitude and Technical Knowledge: Able to understand and apply mechanical concepts effectively, has solid and sound knowledge of equipment, tools, programs, and systems, follows safety protocols and procedures, and works confidently and safely in a manufacturing setting, • Teamwork and Cooperation: Acts as a team player that balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes information, develops alternative solutions, and uses reason when handling a variety of situations, • Ability to multitask: Able to complete multiple tasks effectively at once in a safe and productive manner, • Strong work ethic, willingness to learn, and positive attitude Qualifications: • High school diploma or general education degree (GED); and a minimum of three years related experience and/or training; or equivalent combination of education and experience, • 2 years of maintenance experience desired - specialized training in carpentry, plumbing, HVAC, and electrical fundamentals are preferred, • Experience in the printing industry is a plus, • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals, • Must be able to read and interpret ruler, scales and other measurement devices Work Environment: • The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Most of the time will be spent in the manufacturing plant, which may contain equipment and machinery that can be noisy and hazardous, • Occasionally works at a desk to complete administrative tasks, • Is frequently exposed to moving mechanical parts, • Is occasionally exposed to chemicals, some of which could be hazardous, • Noise level is usually moderate Physical Demands: • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Regularly required to stand, talk, and hear, • Occasionally required to walk, and use hands to handle or feel, • Occasionally required to lift or move up to 40 pounds Company DescriptionAt Resource Label Group, we are a full-service manufacturer of custom label design and printing for a wide range of industries. With full-scale capabilities coast-to-coast and 33+ locations across North America, we are dedicated to delivering cutting-edge label printing with a national reach and local touch. As Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee-centric, collaborative culture that is technology-driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.At Resource Label Group, we are a full-service manufacturer of custom label design and printing for a wide range of industries. With full-scale capabilities coast-to-coast and 33+ locations across North America, we are dedicated to delivering cutting-edge label printing with a national reach and local touch.\r\n\r\nAs Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee-centric, collaborative culture that is technology-driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.

Job Description Receptionist Shift: Part-Time, 3:30 PM - 8:00 PM (Monday - Friday) Rate: $15.50/hr. Be the first smile they see—and the voice that makes a difference. We’re hiring a friendly, organized, and dependable Receptionist to welcome visitors, assist staff, and help keep our skilled nursing and rehabilitation facility running smoothly. This is a great entry-level opportunity—perfect for someone with customer service, call center, or front desk experience looking to grow in a healthcare setting. Key Responsibilities • Greet visitors, residents, families, and vendors in a professional and courteous manner, • Answer and transfer incoming phone calls using a multi-line phone system, • Provide basic information about the facility and direct inquiries to the appropriate staff, • Monitor visitor log and ensure sign-in procedures are followed, • Support administrative staff with light clerical duties, • No prior healthcare or receptionist experience required—we provide on-the-job training, • Preferred: background in customer service, phones, front desk, or office assistant work, • Communication and people skills, • Comfortable with phones, computers, and basic office equipment, • Dependable, organized, and able to multitask, • Competitive hourly pay, • Paid training & ongoing support, • Flexible scheduling – ideal for students, parents, or those re-entering the workforce, • Health, dental, vision & 401(k) options

Job Description Receptionist Rate: $16.00/hour Shift: Part-Time, 4:00 PM - 8:00 PM and weekends Be the first smile they see—and the voice that makes a difference. We’re hiring a friendly, organized, and dependable Receptionist to welcome visitors, assist staff, and help keep our skilled nursing and rehabilitation facility running smoothly. This is a great entry-level opportunity—perfect for someone with customer service, call center, or front desk experience looking to grow in a healthcare setting. Key Responsibilities: • Greet visitors, residents, families, and vendors in a professional and courteous manner, • Answer and transfer incoming phone calls using a multi-line phone system, • Provide basic information about the facility and direct inquiries to the appropriate staff, • Monitor visitor log and ensure sign-in procedures are followed, • Support administrative staff with light clerical duties, • No prior healthcare or receptionist experience required—we provide on-the-job training, • Preferred: background in customer service, phones, front desk, or office assistant work, • Communication and people skills, • Comfortable with phones, computers, and basic office equipment, • Competitive hourly pay, • Paid training & ongoing support, • Flexible scheduling – ideal for students, parents, or those re-entering the workforce, • Health, dental, vision & 401(k) options

Job Description Are you looking to work for an organization where you are able to make a difference? Do you have customer service skills you’re ready to put into action? Then you’ve come to the right place! Apply to be an Administrative Assistant today! “The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!” –Sarah K, Administrative Assistant What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As an Administrative Assistant at Horizon, you will… • Welcome all visitors of the clinic to create an exceptional patient experience with every interaction., • Work in a demanding, fast paced environment that is frequently adapting to industry standards where you will interact with patients seeking mental health and substance use treatment. Patients can include children as young as three, adolescents and adults 18 and older., • Work with multiple electronic platforms that include our Electronic Health Record (EHR), various web-based systems, and other technology platforms. Duties include overseeing all scheduled appointments, assisting with medication refill request from patients and pharmacies, preparing charts and record requests and other duties as needed., • Supporting the day to day needs of our clinical and medical staff which includes managing, triaging, and supporting administrative responsibilities, using supplemental technologies to support patient and clinical care. This can include insurance and billing disputes, scheduling appointments, coordinating transportation needs, speaking to referral sources from courts, schools and/or hospitals, and other concerns that may arise. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • High school diploma with 2 years of experience within the customer service or behavioral health field required. This position is located at 699 Hertel Ave, Buffalo NY. Hours This is a full-time position. You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close early on Fridays! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $17.90 - $19.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.