Healthcare customer service jobs in Buffalo, New York - Page 3Create job alerts

Job Description PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan, • Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports., • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Adhere to Incident Management regulations, guidelines, and policies and procedures, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care, • Participate in internal and external audits, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports in the care coordination process, • Provide all individuals and families with services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation policies and procedures, • Complete all required training including annual, ongoing, and educational trainings, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed, • Understanding use of an EHR system, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity, • Some positions may require bi-lingual skills Education and Experience: • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed., • Must have a valid driver’s license, • Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable, • Ability to work remotely, satellite office locations, and/or primary office location Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is committed to advancing wellness through trusted relationships, innovation, and patient-centered care. We are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our healthcare team. As an LPN, you will play a vital role in providing quality patient care and assisting with various medical procedures. If you are passionate about helping others and have a strong background in nursing, we encourage you to apply. ???? Location: Buffalo, NY ???? Department: Various ???? Shift: Full-Time | Monday–Friday, Day-shift (no more 13 hour days, overnights, or working holidays!) Job Duties • Prepare patients for examination by performing preliminary physical tests such as, but not limited to, manual blood pressure, height, weight, BMI and pulse, • Assist with patient assessments and documentation of medical histories, • Maintain equipment used in the care of patients, • Observe and monitor patient condition and document these in accordance with nursing standards, • Maintain safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations, • Assist with examination and in-office treatment by handing providers instruments and materials, • Administer immunizations, injections. May also perform EKG testing, pulse oximetry testing and phlebotomy, • Transport patients in acute, outpatient and long-term care facilities, • Teach and/or assist with patient and family health care teaching as outlined on the care plan or as directed, • Inform nurse or manager of any changes to and current status of patients’ condition, • Educate patients and families about health conditions, treatment plans, and preventive care, • Ensure accurate documentation of patient care in Electronic Medical Record (EMR) systems, • Deliver exemplary customer service in order to provide a positive experience across the organization Qualifications Education: • Strong clinical skills with proficiency in tasks such as taking vital signs, administering medication, updating patient chart information and assisting with minor procedures., • Proficiency in Electronic Medical Records (EMR) and other healthcare technology, • Ability to perform patient assessments, develop care plans, and manage follow-up care., • Critical thinking, time management, strong communication, problem-solving, and ability to handle various clinical situations Premier Health Partners, P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job DescriptionGrider Support Services - Registered Dietician Overview: We are seeking a skilled and compassionate Registered Dietician to join our team. As a Registered Dietician you will play a crucial role in assessing and making recommendations for patients with specialized dietary needs. ???? Location:462 Grider Street Buffalo, NY ???? Department: Terrace View ???? Shift: Full-time: Monday-Friday Day shift, varied Pay Range: $65,000.00-$72,000.00 Annually Why Grider Support Services? • Work-Life Balance: Enjoy a schedule with no nights or weekends., • Comprehensive Benefits: Rich medical, dental, vision package with a 100% employer funded HRA!, • Generous Paid Time Off: 10 paid holidays, plus PTO and a sick bank., • Secure Retirement: 401(k) plan with a 3% match, • Peace of Mind: Employer paid life insurance policy and other voluntary life insurance offerings., • Conduct comprehensive nutritional assessments for patients/clients based on medical history, lab results, and current dietary intake., • Develop, implement, and monitor individualized nutrition care plans to address specific health needs and goals., • Provide evidence-based nutritional counseling and education to individuals and groups., • Collaborate with healthcare professionals including physicians, nurses, and therapists to integrate nutrition into overall care., • Monitor and evaluate the effectiveness of nutrition interventions and adjust care plans as needed., • Document assessments, interventions, and outcomes in electronic medical records (EMR) accurately and timely., • Ensure compliance with federal, state, and local regulations, as well as organizational policies and standards., • Participate in quality improvement initiatives and performance reviews related to nutrition services., • Stay current with the latest research and best practices in dietetics and nutrition science., • Provide support for menu planning and food service operations when applicable (e.g., in inpatient or long-term care settings)., • Educate staff, patients, and the community on topics such as disease prevention, weight 11. management, and healthy eating., • Support discharge planning by providing follow-up nutrition resources and referrals when needed., • Participates in multidisciplinary program development and evaluation, treatment modalities and emergency crisis/response, • Participates in/ assists with the planning and implementation of performance improvement activities to promote continuous improvement in care delivery, • Assists in education and training programs, policy writing, and research/program development, • Deliver exemplary customer service to provide a positive patient experience across the organization, • Demonstrates cultural competence and a willingness to work with diverse populations., • Demonstrates competence in assessing an individual’s social determinants of health and implementing effective strategies to overcome barriers, • Collaborates with and promotes teamwork among all member of the healthcare team and openly expresses ideas for new programs or enhancements to current programs and services Minimum Qualifications of Registered Dietician: Education: Bachelor’s degree in nutrition and/or dietetics, required Master’s degree, preferred Experience: 1-2 years of experience working in a medical, clinical, or hospital setting, preferred License/Registration/Certification: Possession of a valid, active license and current registration to practice as a Registered Dietician in New York State Specialized Knowledge/Skills: • Proficiency in Electronic Medical Records (EMR), computer skills and knowledge in nutritional software programs, • Knowledgeable about specific disease states, nutrition support, and eating disorders, • Ability to provide medical nutrition therapy, conducting nutrition assessments, and implement the nutrition care process, • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Premier Health Partners, PC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our healthcare team. As an LPN, you will play a vital role in providing quality patient care and assisting with various medical procedures. If you are passionate about helping others and have a strong background in nursing, we encourage you to apply. ???? Location:462 Grider Street Buffalo, NY ???? Department: Interventional Pain Management ???? Shift: Full-Time | Monday–Friday, 8:00 AM – 4:00 PM (no more 13 hour days, overnights, or working holidays!) Job Duties • Prepare patients for examination by performing preliminary physical tests such as, but not limited to, manual blood pressure, height, weight, BMI and pulse, • Assist with patient assessments and documentation of medical histories, • Maintain equipment used in the care of patients, • Observe and monitor patient condition and document these in accordance with nursing standards, • Maintain safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations, • Assist with examination and in-office treatment by handing providers instruments and materials, • Administer immunizations, injections. May also perform EKG testing, pulse oximetry testing and phlebotomy, • Transport patients in acute, outpatient and long-term care facilities, • Teach and/or assist with patient and family health care teaching as outlined on the care plan or as directed, • Inform nurse or manager of any changes to and current status of patients’ condition, • Educate patients and families about health conditions, treatment plans, and preventive care, • Ensure accurate documentation of patient care in Electronic Medical Record (EMR) systems, • Deliver exemplary customer service in order to provide a positive experience across the organization Qualifications Education: • State Education Department possession of a license and current registration to practice as a Licensed Practical Nurse by the New York State Education Department, • Strong clinical skills with proficiency in tasks such as taking vital signs, administering medication, updating patient chart information and assisting with minor procedures., • Proficiency in Electronic Medical Records (EMR) and other healthcare technology, • Ability to perform patient assessments, develop care plans, and manage follow-up care., • Critical thinking, time management, strong communication, problem-solving, and ability to handle various clinical situations Premier Health Partners, PC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description About the Role: Start in healthcare—grow into a certified ophthalmic assistant - Looking for a motivated individual with good communication skills, multitasking and customer service—we can train the right person on the clinical aspects of the job. Job Description The Medical Technician in an Ophthalmology Office plays a critical role in supporting eye care professionals by performing a variety of clinical and technical tasks that facilitate accurate diagnosis and treatment of patients. This position involves conducting preliminary patient workups, assisting with diagnostic testing, and preparing patients for ophthalmic procedures. The technician ensures that all equipment is properly maintained and calibrated to deliver precise results. They also manage patient records and communicate effectively with patients to explain procedures and provide comfort. Ultimately, the role contributes to the efficient operation of the ophthalmology office and enhances patient care quality through meticulous attention to detail and clinical expertise. Minimum Qualifications: • High school diploma or equivalent, • Basic knowledge of ophthalmic terminology, anatomy, and common eye diseases., • Experience working in an ophthalmology or optometry clinical setting., • Completion of an accredited ophthalmic technician training program ., • Proficiency in using electronic health record (EHR) systems., • Familiarity with advanced diagnostic equipment such as OCT (Optical Coherence Tomography) and visual field analyzers., • Perform preliminary vision tests such as visual acuity, visual field, and intraocular pressure measurements., • Assist ophthalmologists during eye examinations and minor surgical procedures by preparing instruments and ensuring patient readiness., • Operate and maintain specialized ophthalmic equipment including slit lamps, autorefractors, and retinal cameras., • Record and update patient medical histories and examination results accurately in electronic health records. The required skills enable the Medical Technician to accurately perform diagnostic tests and assist with clinical procedures, ensuring high-quality patient care. Proficiency with ophthalmic instruments and EHR systems allows for efficient data collection and record-keeping, which are essential for diagnosis and treatment planning. Strong communication skills are used daily to explain procedures to patients and provide reassurance, enhancing patient experience. Preferred skills such as advanced certification and familiarity with specialized equipment allow the technician to support more complex diagnostic processes and contribute to a broader range of clinical services. Additionally, organizational skills help manage patient flow and maintain a safe, compliant clinical environment.

Job Description The Imagine Group is recruiting for a Strategic Account Manager (Healthcare) on behalf of our client, a leading provider of integrated communications and technology solutions serving organizations throughout the Eastern United States, in Buffalo, NY. Specializing in system design, installation, and ongoing support, the organization delivers innovative solutions that enhance connectivity, safety, and operational efficiency across industries including healthcare, education, and commercial business. In this role, you will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Role & Responsibility: Tasks That Will Lead to Your Success • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to RFI’s, RFQ’s, and RFP’s., • Understand and interpret construction project specifications., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs., • Develop and maintain professional relationships with manufacturer representatives., • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts. Skills & Experience Qualifications That Will Help You Thrive • Bachelor’s degree or equivalent relevant work experience., • Minimum of 2 years of B2B sales experience., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Previous experience selling into C-Suite preferred., • Ability to exercise the highest level of integrity and professional business acumen., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to completing assignments with quality outputs., • Maintain a clean driving record.Company DescriptionMary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards. We’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K.Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.\r\n\r\nWe’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K.

Job Description Nurse Shadow Program – Paid Learning Opportunity Location: Garden Gate Healthcare Facility Rate: $20/hr. Start Your Nursing Career with Experience! The McGuire Group and Absolut Care invite nursing students in their PN2 semester to join our Nurse Shadow Program. This paid opportunity allows students to observe and learn from experienced Licensed Practical Nurses (LPNs) and Registered Nurses (RNs) in a clinical environment. Gain valuable insight into the day-to-day responsibilities of nurses while preparing for your future career. Program Highlights: • Pay Rate: $20.00/hour, • Hours: Flexible to fit your schedule, • Shadow LPNs and RNs during their daily tasks., • Observe communication techniques and clinical skills in action., • Watch how vital signs, such as temperature and blood pressure, are monitored and reported., • Gain hands-on knowledge by assisting with supplies and learning workflows., • Education: Currently enrolled in the PN2 semester of a NYS-licensed LPN program and in good academic standing., • Skills: Positive attitude, professionalism, strong teamwork, and customer service mindset., • Experience: No direct patient care required – this is a shadowing role designed for learning. Why Join Us? This unique opportunity provides invaluable experience and insight into the nursing profession, preparing you for clinical rotations and your future career. At The McGuire Group and Absolut Care, we’re committed to helping the next generation of nurses succeed!

Job Description Who We Are OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account‑based health plans. Today, we’ve grown into a technology‑enabled benefits administrator serving more than 380,000 participants and managing 4.48 billion dollars in assets. Joining OneBridge means becoming part of a group of bright, driven, and collaborative individuals. We’ve built an environment where people can contribute to meaningful work, grow their skills, and pursue their individual passions. While each team’s day‑to‑day responsibilities vary, you’ll find that we consistently value idea‑sharing, encourage innovation, and enjoy tackling the challenges that come with achieving our mission. The Opportunity: We're looking for an Operations Administrator to join our Operations Team. This role plays an integral part in supporting OneBridge account‑based health plans and is responsible for key operational processes including eligibility, enrollment, and claims administration. The ideal candidate is comfortable working independently while collaborating closely with team members to support our overall operational approach and culture. You Will: • Transcribe data accurately from multiple document sources into recordkeeping system, • Evaluate and process reimbursement claim submissions in accordance with company policies and IRS guidelines, • Review and apply appropriate action to incoming documents from covered participants and employer groups, • Analyze data from reports and system information to identify and resolve errors prior to final substantiation, • Collaboratively work with customer service vendors to provide first-class responses to service, • Six months of medical claims processing/medical billing experience, customer service experience preferably in a healthcare-related or social services setting; or a combination of experience, • Accurate data entry skills, detail orientated and highly organized, • Proficiency Microsoft Office products, • Ability to meet or exceed quality standards for entered information, • Individually driven as well as dedicated to working collaboratively with the team, • Ability to meet all department goals to include accuracy and productivity, • Excellent written and verbal communication skills, • Strong analytical, problem-solving, and decision-making skills, • Flexibility to work additional hours as needed OneBridge Benefits Inc. is a Buffalo-born company with a national footprint, built on service, integrity, and innovation. You'll join a collaborative people-first culture where your expertise is valued, and your work makes real impact. This is a Monday-Friday, in-office role, located at our Downtown Buffalo, NY office.

Job Description What's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and additional contribution given as match with employee participation Health Insurance with vision component copayment plan, or high-deductible plan (FT status) HSA with high-deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More! Full time, 8am-4pm with on call rotation. A Registered Nurse (RN) Manager is responsible for the overall management of daily operations for the intake and admissions department of Hospice. Promotes and sets standards for timely admission into the appropriate hospice or palliative care program. Provides clinical direction and support for the intake office and clinical staff. This responsibility includes ensuring compliance with Hospice criteria and state and federal regulations as they apply to the Hospice program. Assures that the patients and families receive quality care in accordance with recognized standards of practice, Hospice criteria, policies and procedures, and both state and federal regulation. Acts as community liaison when dealing with patients, families, medical staff, and institutions for all referrals. Demonstrates the ability to increase referrals, the conversion rate of referrals, and the average length of stay for admitted patients. Essential Duties and Responsibilities for a Registered Nurse (RN) Manager:Assists with recruiting, hiring, mentoring, evaluating, and separating staff.Responsible for staff scheduling to ensure appropriate staffing levels to meet referral demand, admission visits, and liaison visits.Maintains working knowledge of state and federal regulations as they apply to hospice and palliative care services.Responsible for both new and revised policy and procedure development and demonstrates ability to operationalize to assure high quality and regulatory compliance standards.Assists in the preparation of the annual budget and promotes cost containment within area of oversight including budget variance analysis.Assists in the implementation of an agency wide Continuous Quality Improvement Program and assists in multiple monitoring activities that are both patient and organizational focused to promote clinical quality and corporate compliance.Uses leadership position to set positive, attainable expectations, objectives and goals for staff development.Provides guidance and support to staff in the planning of patient care to ensure that care is rendered as components of an interdisciplinary team and handles any patient care problems that arise including appropriate risk management interventions.Acts as the first administrative responder to patient/family complaints, unusual occurrences and risk management issues in the intake and admissions department.Works collaboratively to promote a department culture of patient centered services and customer service focus in all interactions.Participates in 24 hour, 7 day per week Supervisory on call for intake and admissions department.Must be able to perform informational visits and admit patients into the Hospice program on an as needed basis.Responsible for review and prioritization of all incoming referrals.Qualifications for a Registered Nurse (RN) Manager:Education/CertificationGraduate of an accredited school of nursing with current RN licensure in NYS.BSN preferred.Certification in Hospice and Palliative Care Nursing Valid Driver's License, free of serious violations, and vehicle required for use when on duty or on-callExperience:Minimum of three (3) years of clinical nursing experience Minimum of two (2) years of management experience required; two (2) years of supervision Experience working in various healthcare settings helpful; Hospice & Palliative Care preferred.Experience with electronic documentation (EMR) helpful Job Posted by ApplicantPro

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY A Critical Time Intervention (CTI) Nurse plays a vital role in delivering support to individuals in the critical transition periods, such as moving from institutional care (like hospitals or shelters) to community settings. The Critical Time Intervention Nurse will work as part of a multidisciplinary team to provide nursing care and support for individuals during critical transitions. The role involves addressing physical health needs, mental health concerns, and coordinating care to ensure a seamless transition from institutional settings to community living. The CTI Nurse will collaborate closely with case managers, social workers, and other healthcare professionals to ensure clients receive comprehensive support. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Work closely with the CTI team to develop individualized care plans for each client., • Ensure clients have access to necessary medical services, such as follow-up appointments, prescriptions, and referrals to specialists., • Conduct comprehensive health assessments for clients, including physical, mental, and behavioral health evaluations., • Assist clients with accessing community healthcare resources, including doctors, therapists, and medical facilities., • Facilitate referrals for additional services, such as addiction treatment, housing assistance, or mental health support, as needed., • Educate clients on managing chronic health conditions, medication adherence, and lifestyle changes to support their well-being., • Offer guidance on maintaining health and self-care, focusing on preventive care., • Empower clients to make informed decisions about their health and treatment options. Accurately document all interactions with clients and all efforts made towards client engagement., • Provide clinical support during crisis situations, including medication management and stabilizing physical or emotional health crises., • Act as a resource for clients in times of stress or uncertainty, offering immediate nursing interventions or referrals., • Collaborate with social workers, case managers, and other healthcare professionals to ensure a holistic approach to client care., • Participate in regular team meetings to discuss case progress, share insights, and address client needs., • Assist with developing discharge plans and ensuring clients are connected to necessary supports in the community., • Submit all progress notes within 48 hours of the client encounter., • Complete necessary documentation for legal, health, and social service purposes, ensuring compliance with privacy regulations (e.g., HIPAA)., • Report any changes in client condition to appropriate team members and healthcare providers., • Advocate for clients' healthcare needs, ensuring that they receive adequate medical care and mental health support., • Support clients in navigating the healthcare system, including insurance or Medicaid-related issues., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.QUALIFICATIONSEducation and Experience:, • Bachelor’s degree in nursing (BSN) required; associate’s degree in nursing (ADN) may be considered with additional experience., • Must have active New York State licensure., • Minimum of 2-3 years of nursing experience, preferably in community health, mental health, or social services., • Strong clinical assessment and nursing skills., • Knowledge of medication management, including psychotropic medications., • Knowledge of mental health, substance use, housing, and social service systems., • Ability to work under pressure in high-stress situations, with strong crisis intervention skills., • Excellent communication, interpersonal, and crisis management skills., • Experience with case management and client-centered care models., • Ability to analyze and use data to improve program delivery., • Familiarity with case management software and documentation systems, • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $65,000 - $70,000 annually, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Job Description UBMD Orthopaedcs & Sports Medicine is looking for full-time and part-time Medical Receptionists. We have openings at the following locations... • 716 Health Location - 111 North Maplemere, Suite 100, Williamsville NY 14221, • Brookbridge Location - 5959 Big Tree Road #108, Orchard Park NY 14127, • ECMC (DK Miller Building) - 462 Grider Street, Buffalo NY 14215 Medical Receptionist - Job Summary The Medical Receptionist serves as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role is responsible for verifying patient information, handling insurance and billing inquiries, and ensuring smooth daily clinic workflow. The ideal candidate is professional, compassionate, and able to multitask in a fast-paced medical environment while maintaining patient confidentiality and compliance with healthcare regulations. Full time and Part-time positions available. Duties • Verifies patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PRP information and ensures required Meaningful Use fields are complete. Changes the location and doctor patient is seeing as applicable., • Enters and verifies insurance information and that most current cards are scanned into Medent. Scans photo ID; takes photo of patients., • Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually., • Ensures patient has signed any required documents including HIPAA and Financial Policies., • Verifies and collects appropriate co-pays/deposits and maintains an accurate log of payments received. Informs patient of any balances or credits. Collects past due balances from patients as applicable., • Verifies the date on x-ray orders. Asks patients if they are bringing outside films on cd., • Checks patients in and notifies appropriate staff of arrival in Medent., • Enters and reviews notes in Admin Notebook in Medent. Removes note after informing patient if necessary., • Answers and directs incoming calls promptly and appropriately., • As applicable, scans demos and records., • Respects and protects the confidentiality of all patient and Company information through the adherence of all HIPAA guidelines and regulations., • Education Requirements, • High School Diploma or equivalent required, • Experience Requirements, • Healthcare environment, • Medical Terminology, • Medent EMR, • Skills and Competencies Requirements, • Must be proficient in the use of all office equipment (computer, phone, fax, scanner, copier, etc.) Superior communication and customer service skills. Must de detail oriented and can multi-task effectively while working in a fast-paced environment. Must also possess excellent organizational skills.

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:5844 Southwestern Blvd Suite 500 Hamburg, NY 14075 ???? Department: Family Medicine ???? Shift: Full-Time | Monday–Friday, 7:30 AM – 4:00 PM Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly skilled and compassionate Registered Nurse to join our team. This position is central to improving continuity of care, reducing avoidable utilization, and strengthening patient outcomes. As a Registered Nurse, you will play a critical role in providing quality patient care and ensuring the well-being of our patients. If you are dedicated, detail-oriented, and passionate about making a difference in the lives of others, we would love to hear from you. ???? Location: 5844 Southwestern Blvd Hamburg NY 14075 ???? Department: Family Medicine ???? Shift: Full-Time, Day Shift. Between Monday–Friday Job Duties • Support transitions of care for patients discharged from hospitals, emergency departments, and post-acute facilities by conducting timely outreach, identifying care needs, and reinforcing discharge plans, • Perform telephone triage of patients by accurately assessing symptoms based on subjective and objective findings, • Enter orders into EMR system following the organization’s standing order policy and/or per providers’ written direction, • Performs physical, psychological, and social assessment of patients, • Serves as a liaison between providers and patients by assessing patient needs and communicating health information, • Administer medications/treatments as ordered by provider and complete prior authorizations for medication and diagnostic services, • Maintain safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • 1-2 years of nursing experience in an ambulatory care setting, preferred, • Strong clinical skills with an understanding of outpatient and ambulatory care procedures., • Proficiency in Electronic Medical Records (EMR) and other healthcare technology, • Ability to perform patient assessments, develop care plans, and manage follow-up care., • Critical thinking, time management, strong communication, problem-solving, and ability to handle various clinical situations. Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly skilled and compassionate Registered Nurse to join our team. As a Registered Nurse, you will play a critical role in providing quality patient care and ensuring the well-being of our patients. If you are dedicated, detail-oriented, and passionate about making a difference in the lives of others, we would love to hear from you. ???? Location: 5959 Big Tree Road, Orchard Park NY 14127 ???? Department: Family Medicine ???? Shift: Per Diem. Between Monday–Friday, Day Shift Job Duties • Review schedule for day, note any possible barriers to patient appointment, • Perform telephone triage of patients by accurately assessing symptoms based on subjective and objective findings, • Enter orders into EMR system following the organization’s standing order policy and/or per providers’ written direction, • Performs physical, psychological, and social assessment of patients, • Serves as a liaison between providers and patients by assessing patient needs and communicating health information, • Evaluates the effectiveness of care delivered, • Administer medications/treatments as ordered by provider and complete prior authorizations for medication and diagnostic services, • Maintain safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations, • Assist with examination and in-office treatment by handing providers instruments and materials, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • 1-2 years of nursing experience in an ambulatory care setting, preferred, • Strong clinical skills with an understanding of outpatient and ambulatory care procedures., • Proficiency in Electronic Medical Records (EMR) and other healthcare technology, • Ability to perform patient assessments, develop care plans, and manage follow-up care., • Critical thinking, time management, strong communication, problem-solving, and ability to handle various clinical situations. Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Lead Medical Receptionist - Job Description UBMD Orthopaedics & Sports Medicine is the largest Orthopaedic group in Western New York. We are looking for a Medical Receptionist who is ready to take that next step into a leadership role. This is a full time opportunity at our 716 Health Clinic located at 111 North Maplemere Road, Suite 100, Williamsville NY 14221. Lead Medical Receptionist The Lead Medical Receptionist (LMR) is required to perform all duties of a receptionist and function as the main resource person to receptionist staff at the assigned site. The LMR acts as a liaison between management and staff to assist in enhancing efficient patient check-in operations. This position may include occasional evenings and Saturdays. In close collaboration with the Location Manager, the LMR will have the following duties: Duties • Assist in determining and coordinating staff assignments., • Schedule and establish coverage for reception staff, (absences, lunches, vacations)., • Supervise the reception staff in all activities to ensure high quality standards are met and that the facility and patient check-in run smoothly., • Assess new staff members’ strengths and development opportunities., • Clearly communicate operational expectations/changes to reception and provider staff., • Assist in ordering office supplies to ensure appropriate stock is maintained., • Support and execute direct patient check-in duties., • Assist with recruiting, hiring, and training of reception staff., • Perform comprehensive evaluations of the job performance of all receptionists on an annual basis., • Ensure that specified patient check-in procedures are consistently followed., • Ensure that the reception staff maintain the highest level of ethical and professional conduct., • Develop strategies to drive continuous improvement in patient utilization of kiosks., • Education Requirements, • Associate degree preferred, High School Diploma or equivalent required, • Experience Requirements, • Healthcare environment, • Patient registration experience desired, • Experience leading a team., • Medical Terminology, • EMR experience required, Medent preferred., • Skills and Competencies Requirements, • Must be proficient in the use of all office equipment (computer, phone, fax, scanner, copier, etc.) Superior communication and customer service skills. Must be detail oriented and have abilities to multi-task effectively while working in a fast-paced environment. Must also possess excellent organizational skills.

Job DescriptionSalary: $18-$20 Join Our Team as a Patient Greeter at Concierge Dental Group! Are you a friendly, outgoing professional who enjoys making people feel welcome? Concierge Dental Group is looking for a Patient Greeter to be the first smiling face our patients see when they walk through our doors. As a Patient Greeter, you will play an important role in creating a warm and welcoming environment for every patient. Your positive attitude and attention to detail will help ensure each visit begins with comfort, organization, and exceptional service. About Us At Concierge Dental Group, we are committed to redefining the dental experience. Our practice is built on a foundation of advanced technology, personalized care, and a patient first approach. We strive to make every visit comfortable, efficient, and stress free while ensuring our patients feel valued and cared for. Key Responsibilities Welcome and greet patients as they arrive to the office with a friendly and professional demeanor Assist patients with the check in process and guide them through any necessary paperwork or digital forms Notify the clinical team when patients arrive and help maintain smooth patient flow throughout the office Escort patients to the appropriate areas when needed Help maintain a clean, organized, and welcoming reception area Provide general information to patients and assist with basic questions or directions within the office Support the front desk team with light administrative tasks when needed Ensure patients feel comfortable, informed, and cared for during their visit Qualifications Strong interpersonal and communication skills Friendly, professional, and patient focused attitude Ability to stay organized and attentive in a fast paced environment Strong customer service mindset Experience in hospitality, customer service, or healthcare environments is a plus Dental office experience is helpful but not required Why Join Us Be part of a modern dental practice that values patient experience and team collaboration Work in a supportive and welcoming environment Competitive pay and opportunities for growth Make a meaningful impact on every patients visit How to Apply Submit your resume highlighting your customer service experience and why you would be a great addition to our team. Join Concierge Dental Group and help create a warm and welcoming experience for every patient who walks through our doors. We look forward to meeting you.

Job Description Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:5844 Southwestern Blvd Suite 500 Hamburg, NY 14075 ???? Department: Family Medicine ???? Shift: Full-Time | Monday–Friday, 7:30 AM – 4:00 PM Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description POSITION SUMMARY: The Community Health Worker is responsible for visiting patients' houses to conduct nonmedical screenings as required by the Insurance Companies. The Community Health Worker helps to bridge the gaps between the community and healthcare services. RESPONSIBLITIES: Travel to patients' homes as determined by need and schedule Conducting home visits to complete non-medical surveys both initially and in six months per each case Ensure patients are residing in a safe environment Responsible for implementing patient care activities REQUIRED SKILLS/ABILITIES: Must have own vehicle and valid driver license Must be able to travel to Buffalo Exceptional time management skills Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. PHYSICAL REQUIREMENTS: · Prolonged periods of sitting at a desk and working on a computer. · Must be able to carry, lift, push or pull at least 20lbs EDUCATION & EXPERIENCE: · Previous experience in homecare helpful We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Buffalo Medical Group is one of Western New York's largest premier, multispecialty practices, we're always looking for people who share our commitment to quality patient-centered healthcare. Currently we are seeking full time Medical Assistants to join the Group! The Medical Assistant position is a very important part of Buffalo Medical Group. Our Medical Assistants are expected to maintain the highest level of customer service and professionalism. As a Medical Assistant you will be responsible for providing clinical and administrative support. Medical Assistants support our offices in Buffalo, Orchard Park, Williamsville and Niagara County (Transit Rd). DUTIES AND RESPONSIBILITIES: To include, but not limited to, the following: • Maintains relations with the public in a professional manner, • Patient interaction, by phone, in person or by computer, is courteous, tactful, efficient and precise, • Interaction with co-workers and supervisors is courteous and respectful, • Utilize the EMR to accurately schedule and document all patient appointments, tests, referrals, and other medical interactions, • Reviews electronic chart prior to the patient’s appointment to ensure that all records are available for the provider. Utilize the EMR to request, locate patient information, • Utilize the EMR to place all clinical orders, both external and internal, including inputting appropriate diagnosis codes, • Retrieve telephone messages from BMG’s electronic voice mail system, document clinical calls in the EMR according to BMG’s Telephone Documentation Policy and Procedure and forward, if warranted, to the appropriate party, • Retrieve faxes from BMG’s Outlook system; send faxes via right-fax, • Call patients from waiting room; assist as needed; escort to Vitals room and/or exam room., • Performs vitals on all scheduled patients. Utilize EMR networked vital units if available, • Performs specimen collections, testing procedures, electrocardiograms (EKGs) , or any other BMG approved procedure as requested by the provider, • Assists the provider with diagnostic procedures or treatments as requested and within the scope of a Medical Assistant, • Responsible to sterilize surgical instruments according to manufacturer’s recommendations, • Responsible to maintain and audit sterilization equipment according to manufacturer’s recommendation and BMG policy, • Cleans and prepares examination rooms for patients, including stocking supplies and disposing of hazardous wastes properly, • Maintains efficient inventory of office and clinical supplies, • Ensure that all pharmaceuticals are properly logged, stored in locked cabinet, rotated, and destroyed upon expiration, • Properly manage all paper documents and mail; i.e. prepare documents for provider’s review and once signed by a provider send to Medical Records in the blue envelope for scanning. Medical records found in the EMR should not be sent to Medical Records for scanning, • Abstract charts on all new patients when appropriate and send appropriate documents for back scanning, • Process all provider and patient requests in a timely, accurate, and confidential manner, • If applicable, ensure proper referrals are in place, • Obtain pre-authorization for required exams, pharmaceuticals, and provider referrals, • Schedule both in-patient and out-patient surgical procedures and coordinate pre-op testing, • Maintains neat, organized and clean work area, • Achieves Pay for Performance goals, • Attends education programs as assigned, • Adheres to Buffalo Medical Group Policies and Procedures, • Complies with BMG Corporate Compliance Policy and HIPAA regulations. · High school diploma or GED, AAS in Medical Assisting Preferred · Knowledge of proper use of ICD-10 and CPT coding and documentation · Reliable transportation · Ability to assimilate to differing and challenging environments Job Type: · Full Time; Monday-Friday · Hours are typically 8:00am-4:30pm, unless otherwise specified by the assigned office. Some offices start as early as 6:00am and others may end at 5:00pm · No nights, weekends or holidays! Salary Range - $17.10-$25.65 Buffalo Medical Group offers full medical benefits along with generous paid time off, bonus opportunities, 401K (with employer match), and a profit sharing pension, in addition to free parking and minimal travel, with offices located between Williamsville, Orchard Park and Buffalo. As an industry leader in customer service and cutting edge EMR technology, BMG was recognized as 2017 Healthcare Company of the Year, and believes in Treating People Well!

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. To reach this goal, we are seeking an experienced Marketing Coordinator to join our team. In this role, you will execute marketing strategies, coordinate campaigns and provide essential support to Sales and the organization to meet company goals. Accountabilities Include: • Assist in the planning, execution, and optimization of marketing campaigns across various channels (email, social media, digital ads, print, etc.)., • Support the creation of marketing materials, including brochures, presentations, and digital content., • Coordinate logistics for events, webinars, trade shows, and other promotional activities., • Monitor and analyze marketing campaign performance, providing reports and insights for optimization., • Maintain and update the company’s website and social media platforms with new content and updates., • Help manage the marketing calendar, ensuring deadlines are met for all deliverables., • Act as a liaison between the marketing department and other internal teams, ensuring smooth communication and collaboration., • Conduct market research to gather insights on competitors, trends, and customer preferences., • Assist with email marketing campaigns, including list segmentation, email design, and performance tracking., • Manage inventory of marketing materials and promotional items. Requirements for Success: • Bachelor’s Degree in Marketing, Business, Communication, or a related field or equivalent experience., • A minimum of 2 years experience in a marketing support role or similar position., • A minimum of 2 years graphic design experience with design tools (Adobe Creative Suite, Canva)., • Experience with digital marketing trends, SEO and content creation., • Knowledge of Google Analytics and other marketing analytics tools preferred., • Experience with event planning and/or trade show coordination preferred., • Demonstrated written and verbal communication skills to effectively express ideas and information., • Strong organization and project management skills with the ability to manage multiple tasks simultaneously., • A high level of commitment to customer satisfaction., • Ability to thrive both independently and in a team environment., • Ability to follow policies, processes and procedures., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs., • Basic math computation skills to include, addition, subtraction, multiplication, division, percentages and fractions., • Computer skills include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and marketing software (CRM, email platforms, social media tools, etc)., • Professional, self-starter who is reliable, solutions oriented, flexible, proactive, resilient, organized, and punctual. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionSalary: $18 Join Our Team as a Patient Greeter at Concierge Dental Group! Are you a friendly, outgoing professional who enjoys making people feel welcome? Concierge Dental Group is looking for a Patient Greeter to be the first smiling face our patients see when they walk through our doors. As a Patient Greeter, you will play an important role in creating a warm and welcoming environment for every patient. Your positive attitude and attention to detail will help ensure each visit begins with comfort, organization, and exceptional service. About Us At Concierge Dental Group, we are committed to redefining the dental experience. Our practice is built on a foundation of advanced technology, personalized care, and a patient first approach. We strive to make every visit comfortable, efficient, and stress free while ensuring our patients feel valued and cared for. Key Responsibilities Welcome and greet patients as they arrive to the office with a friendly and professional demeanor Assist patients with the check in process and guide them through any necessary paperwork or digital forms Notify the clinical team when patients arrive and help maintain smooth patient flow throughout the office Escort patients to the appropriate areas when needed Help maintain a clean, organized, and welcoming reception area Provide general information to patients and assist with basic questions or directions within the office Support the front desk team with light administrative tasks when needed Ensure patients feel comfortable, informed, and cared for during their visit Qualifications Strong interpersonal and communication skills Friendly, professional, and patient focused attitude Ability to stay organized and attentive in a fast paced environment Strong customer service mindset Experience in hospitality, customer service, or healthcare environments is a plus Dental office experience is helpful but not required Why Join Us Be part of a modern dental practice that values patient experience and team collaboration Work in a supportive and welcoming environment Competitive pay and opportunities for growth Make a meaningful impact on every patients visit How to Apply Submit your resume highlighting your customer service experience and why you would be a great addition to our team. Join Concierge Dental Group and help create a warm and welcoming experience for every patient who walks through our doors. We look forward to meeting you.

Job DescriptionAbout ATC Healthcare • Registered Nurse (RN) Team Leader team members assist in the ensuring the general health and well-being of our residents by providing direct nursing care. OUR ATC Benefits as a Registered Nurse: • Employee Referral Bonus, • PTO & Holiday Package, • Direct and monitor the personal care duties and nursing care procedures carried out by Nursing Assistants of the assigned team., • Assist Nursing Assistants with direct care of residents, as necessary., • Report to RN Unit Manager/Assistant Unit Manager or Charge RN Supervisor unusual symptoms, changes of condition, daily needs, and progress of residents., • Follow the Plan of Care for each resident, and monitor the performance of Nursing Assistants in implementation of the care plan., • Receive controlled substances from the shift Supervisory Nurse and is responsible for all aspects of the storage and distribution of these medications; ensure proper and safe placement and use of medications stored in medication cart, stock medication cupboards, medication room refrigerator and narcotic cabinets., • Document as applicable in the care plans, Nursing Notes, Medical Administration Records, Treatment Records and other required records., • Exceptional customer service skills, • Problem-solving skills, • Strong decision making ability, • Proficient computer skills, • Excellent verbal and written communication Credentials as a Licensed Registered Nurse (RN) with a current State license required. * Registered Nurse (RN) Training and work experience in a geriatric setting preferred. * Ability to supervise and work well with other personnel required. * Ability to communicate well verbally and in writing required. * Qualities of maturity, diplomacy, and ability to work well with others required. Caring, respectful attitude towards residents required. * Physical stamina for constant activity required. * Ability to perform tasks to established standards of excellence required. * Demonstrated willingness to uphold the vision and mission of the company by following the core values of Integrity, Teamwork, and Passion for Excellence and Reverence for the Individual is required. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time Location: BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes in Buffalo, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. Job Description: A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use. Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information. Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes. QUALIFICATION REQUIREMENTS • Nursing Degree from an accredited college or university required, • IV certification & experience in central line care and management required, • Current state RN license in location denoted in posting required, • Minimum of two (2) years of RN experience required, • Valid state driver’s license required, • CPR certification required, • Home care, critical care, emergency nursing, AIC or hospital discharge planning experience., • Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills., • Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)., • Willing to travel to see patients in the homes, and in other health care facilities., • Bachelor’s degree preferred, • Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols., • Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN., • Assures schedule is sent out via email to team members., • Responsible for following up on and entering Therapy Admin reports and emailing to team involved., • Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration., • Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient., • Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing, • Computer functions including but not limited to input, reports, searches, schedules., • Communicates patient/employee information to answering services when necessary., • Has read and understands company compliance paperwork and videotapes., • Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards., • Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time., • Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor & maintain infusion sites & system; evaluate responses to prescribed therapy., • Teach patients & caregivers to perform & monitor administration of Home Infusion as prescribed., • Prepare clinical records, care plans, progress notes for each patient visit., • Coordinate schedule of patient visits & phone calls., • Works in patients place of residence., • Drive as assigned within state., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work extra hours if needed., • Careful attention to detail., • Performs related duties as requested., • Provides professional nursing care within the department, • Coordinates care planning with other disciplines, • Provides care that meets the psychosocial, physical general aspects of care, • Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system, • Communicates regarding changes in patient status, symptomatology results of diagnostic studies, • Responds quickly accurately to changes in condition or response to treatment, • Excellent verbal skills and Good written skills, • Excellent Customer Service skills, • Must be able to develop caring relationships with their patients and treat them with respect and empathy., • Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood., • Must be able to work independently, as well as on a team., • Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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