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  • Art Director, Content
    Art Director, Content
    6 hours ago
    Full-time
    New York

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... As Blank Street scales (new markets, more product launches, higher expectations), we need someone who can help us see our content ambitions to fruition. As Senior Art Director, Content, you will own the art direction of Blank Street's social and content channels. That means defining how the brand looks and feels day to day, in motion, across platforms. This is not a role for someone who just reacts to trends or executes briefs. You're here to set the bar, build a point of view, and make sure everything we publish actually feels like Blank Street. If done well, this role quietly but meaningfully changes how the brand is perceived. What You'll Own • Pushing the work forward creatively while protecting the integrity of the brand., • The art direction and visual standards of Blank Street's social and content channels., • The creative direction, feedback, and development of the content team., • The evolution of our social look and feel into a coherent, scalable system., • Insights, reporting, and creative reviews that inform what we make next., • Creative partnership with producers, creators, and marketers to deliver work that feels intentional and elevated. Who We're Looking For • Strong taste and a clear, defensible creative POV., • Proven experience leading and developing creative teams., • Deep understanding of social as a creative medium, not just a marketing channel., • Comfortable owning insights and performance reporting and translating them into creative direction., • High standards for craft, clarity, and how work lands in the world. Requirements • 7--10+ years of experience in art direction, content, or brand creative roles, with clear ownership of social or digital content., • Demonstrated experience leading and developing creative teams, not just managing projects., • Strong portfolio showing a consistent visual POV, high craft, and social-first thinking. Benefits \& Perks • $120,000 - $140,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Care Manager (Bilingual in Mandarin or Cantonese)
    Care Manager (Bilingual in Mandarin or Cantonese)
    5 days ago
    $29.87–$31.93 hourly
    Full-time
    Manhattan, New York

    Position Summary The Care Manager provides services within the Care Management programs, including Health Home Care Comprehensive Care Management, HCBS Basic Plan Support, and State Paid Care Management services. This position may support Willowbrook Class Members. The core responsibility of the Care Manager is to oversee and coordinate access to services for people with intellectual and developmental disabilities. The Care Manager works with the member, their family and/or representative, and providers to develop, implement, and monitor an integrated and person-centered driven Life Plan, following the completion of a comprehensive assessment process. The Life Plan is the foundation upon which service delivery is built. The Life Plan identifies services that meet medical and behavioral health needs, community, social supports, and other necessary services to support them to live their healthiest and most meaningful life. A key function of this role is being a strong advocate in supporting the member to access needed services to reach their identified goals and live a meaningful and quality life. ACA/NY is a 501(c)(3) not for profit organization that has been designated as a Care Coordination Organization/Health Home (CCO/HH) by New York State. ACA/NY is dedicated to meeting the needs of people with Intellectual and Developmental Disabilities by providing comprehensive care management and coordination of service. ACA/NY supports 25,000+ people in its program with support services spanning New York City, Long Island, and the Lower Hudson Valley. Duties & Responsibilities • Deliver person-centered care management services in compliance with regulatory standards and in alignment with the agency’s quality management plan, policies, and standard operating procedures., • Responsible for the completion of a comprehensive assessment/reassessment process., • Identify gaps in service provision and make referrals when appropriate. Advocate on the member’s behalf, to reach their identified goals and live a meaningful and quality life., • Develop, implement, and monitor member Life Plans within required timeframes, by leading an interdisciplinary team planning process, with the person at the center., • Develop strategies that address conflict or disagreements in the person-centered planning process and working with the interdisciplinary team to resolve those conflicts in a timely manner., • Complete all required service documentation with stated timeframes. Ensure all billing critical documentation is present and valid prior to the submission of any billable service documentation., • Maintain the member’s continued eligibility for care management through the completion of an annual Level of Care (Re)Determination, ensuring OPWDD eligibility is maintained, and enrolling in the Home and Community Based (HCBS) waiver., • Identify and access benefits and entitlements (Medicaid, Social Security, SNAP, etc.) when a member is eligible. Ensure existing benefits and other entitlements are maintained., • Ensure a current and accurate information sharing consent is present within the electronic health record and updated as necessary when changes occur or are requested by the member and/or representative., • Coordinates and provides access to high quality healthcare services, inclusive of medical, behavioral health, specialized services. Provides regular communication, monitoring, and action oriented follow up on critical and acute healthcare needs., • Identifies, coordinates, and provides access to preventative and health promotion services as needed., • Coordinates transitional care inclusive of appropriate follow up from inpatient to other settings, discharge planning, facilitating transfers within the healthcare system, residential settings and aging out of childhood services to adult services., • Use health information technology in the delivery of care management services, included but not limited to the use of the electronic health records and programs to facilitate telehealth services for members. Maintain a thorough and accurate electronic health record for all assigned members., • Attend department/team meetings, trainings, supervisions, etc. as scheduled and in accordance with agency practice and policy., • Complete all required trainings within required timeframes., • Travel throughout the designated service area to meet with members as needed in alignment with regulatory standards and to ensure identified needs are met. Travel is required to meet with providers, members of the interdisciplinary team, and accompany members where indicated to necessary appointments., • Identify and follow all incident reporting guidelines and procedures, ensuring the immediate safety of the member., • Maintains confidentiality in accordance with HIPAA and privacy practices., • Adheres to all policies and standard operating procedures for the delivery of comprehensive care management and ancillary functions of the Care Manager., • Adheres to and upholds ACA/NY’s Code of Conduct., • Perform other duties, as assigned. Qualifications • A Bachelor of Arts or Science degree with two years of relevant experience, or a license as a Registered Nurse with two years of relevant experience, or a master’s degree with one year of relevant experience., • Fluent understanding of community cultural traditions, norms, and practices of Members and their families., • Absolute sense of integrity and personal commitment to serving people with I/DD and their families., • Excellent interpersonal, public speaking, and written communication skills., • Ability to work autonomously., • Demonstrate professionalism, respect, and ability to work in a team environment.

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  • Senior Product Designer
    Senior Product Designer
    4 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Senior Product Designer to join our Product Design team to help drive exciting initiatives. As a Senior Product Designer, you will own the design of our consumer app and internal tools, combining user research, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences. You are not only a craft expert across UX and visual design, but also a strategic partner who helps shape what we build and why. You bring a strong point of view grounded in research and data, and you are comfortable navigating ambiguity to define product direction. You translate insights into actionable design strategies, aligning user needs with business goals. You advocate for the customer at every stage, ensuring that design decisions are intentional, scalable, and impactful. This role is fully in-person and based out of our Brooklyn, NY office. What You'll Own: App Experience Design • Lead the end-to-end design process for the consumer app, from discovery and research through concept development, design execution, and post-launch iteration, • Design holistic experiences --- systems, flows, and interfaces --- that are intuitive, elegant, and scalable, • Create wireframes, high-fidelity designs, and prototypes to communicate ideas effectively Internal Tools Design • Own the design of internal tools that support operations, store teams, and other internal users, • Ensure internal-facing products are intuitive and reduce friction in day-to-day workflows User Research \& Insights • Plan and conduct user research to uncover insights, validate hypotheses, and inform product strategy, • Translate research findings into clear product opportunities, frameworks, and design directions, • Champion a user-centered and data-informed design culture, advocating for best practices across teams Collaboration \& Standards • Partner closely with product and engineering to shape roadmaps and prioritize initiatives based on user and business impact, • Serve as a steward of the team's design system, ensuring consistency, quality, and scalability across platforms while sharing ownership with the broader team, • Present and communicate complex ideas and design rationale to stakeholders at all levels, • Explore and integrate AI-driven opportunities into the product experience where relevant Requirements: • 5-7 years of experience minimum in a product design, user experience, or equivalent role, with demonstrated leadership on complex digital products, • Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business, • Strong foundation in user research methodologies (qualitative and quantitative), including user interviews, usability testing, journey mapping, and synthesis of insights into product direction, • Experienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion - research, approach, design strategy, systems, and implementation, • Experience contributing to and evolving design systems and tokens in partnership with engineers., • Experience working with generative AI, personalization systems, or recommendation engines, • Proven interpersonal skills, stakeholder relation skills, and ability to work in a team environment, • Strong storytelling with excellent verbal, written and visual communication skills, • High proficiency in the use of tools such as Figma as well as Adobe Creative Suite, Keynote, and Google Slides Benefits \& Perks: • $140,000 - $160,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Campaign Internship (unpaid)
    Campaign Internship (unpaid)
    2 months ago
    Part-time
    Manhattan, New York

    Help Elect Jasmin Sanchez for New York State Assembly Politics doesn’t change because politicians decide to change it. It changes when people organize and demand it. Our campaign for New York State Assembly in District 65 is building a grassroots movement across Lower Manhattan to fight for housing justice, healthcare for all, climate action, and a government that puts people over profit. We’re looking for interns and volunteers ready to help organize the community and build the future of New York. No experience required. Just commitment and curiosity. What You’ll Do Interns will be part of the campaign’s organizing team and will gain real hands-on experience in electoral politics. You’ll help with: • Door-to-door canvassing, • Petitioning to get on the ballot, • Phonebanking and textbanking, • Social media and digital organizing, • Community outreach in NYCHA and neighborhood organizations, • Campaign events, rallies, and volunteer organizing You will be talking directly with voters and helping grow a grassroots movement. What You’ll Learn This internship gives you real campaign experience, including: • Grassroots organizing, • Campaign field strategy, • Voter persuasion and turnout, • Political messaging, • Coalition building, • How elections actually work Many people who start as campaign interns go on to become organizers, policy advocates, and candidates themselves. Who Should Apply Students, young professionals, and community members who want to make a difference. We especially encourage applications from: • Public housing residents, • College students, • First-generation college students, • Immigrant communities, • Young organizers and activists Multilingual applicants (Spanish, Chinese, and other languages) are strongly encouraged to apply. Time Commitment Flexible schedules available. Most interns commit 8–15 hours per week, with additional opportunities for campaign events and organizing days. Apply Send a short message with your name, school (if applicable), availability, and why you want to get involved to! Another New York is possible but only if we organize for it. Join the campaign.

    Immediate start!
    No experience
    Easy apply
  • Head of Social
    Head of Social
    4 days ago
    Full-time
    New York

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... As Blank Street scales, we need someone who can own not just how our content looks, but what it stands for. As our Head of Social, you will define the creative POV across our social channels and ensure that what we publish builds long-term brand equity, not just short-term noise. Reporting into our Global Creative Director, you'll partner closely with US UK Marketing to shape a cohesive, scalable content system that reflects who we are as a brand, and protect that standard as we grow. What You'll Own • Define and evolve the creative POV across all social platforms., • Build a clear content framework that balances brand storytelling, product education, and campaign support., • Lead and develop members of the content team, raising the bar for craft and clarity., • Partner cross-functionally with Marketing to translate campaign goals into brand-led executions., • Establish a scalable visual and editorial system that can grow with the business., • Own insights and reporting in partnership with Marketing, using data to inform creative decisions without diluting brand integrity. Who We're Looking For • A strong creative leader with a distinct, defensible point of view., • Experience owning social strategy and creative direction at a high-growth lifestyle, fashion, or beauty brand., • Comfortable presenting to senior stakeholders and advocating for brand-first thinking., • Experienced in building systems, not just campaigns., • Deep understanding of how social platforms shape brand perception., • High standards for taste, clarity, and cultural relevance. Requirements • 8--10+ years in creative, brand, or social leadership roles., • Clear ownership of a social channel or brand ecosystem., • Experience managing and developing creative talent., • Portfolio demonstrating both aesthetic strength and strategic thinking. Benefits \& Perks • $120,000 - $140,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Easy apply
  • Head of Corporate IT & Security
    Head of Corporate IT & Security
    4 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office. What You'll Own: • Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation), • Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire --- you set global strategy and standards, local teams execute, • Security fundamentals: identity, access, endpoint security posture, incident readiness, • MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines, • SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls, • Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks, • AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools, • Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations Who You Are: • Senior operator who can set strategy and build an IT operating model from scratch --- this is a greenfield function, • Strong security and risk mindset with practical, hands-on execution, • Clear communicator who can train and influence across the business, from store teams to executives, • Comfortable working across geographies (US + UK) and multiple retail sites, • Experience with AI governance and establishing safe usage policies across an organization Requirements: • 8+ years in Corporate IT, IT Operations, Security, or related roles, • Hands-on experience with identity/access management and endpoint management (MDM), • Experience consolidating SaaS tools and managing vendors/budgets, • Experience operating across multiple sites and geographies, • Experience building or scaling an IT function (not just maintaining an existing one), • Familiarity with AI tool governance and policy development is a plus, • Background in retail, hospitality, or multi-site consumer businesses is a plus Benefits \& Perks: • $150,000 - $200,000 annual base salary, • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Easy apply