Front Office Medical Assistant
1 day ago
Jacksonville
Job Description Description This dual-role position combines front desk administrative responsibilities with clinical support duties to ensure smooth patient experiences and efficient clinic operations. Key Responsibilities: Greet and assist patients with professionalism and confidentiality. Manage patient check-in, verify insurance eligibility, and collect payments. Schedule and confirm appointments, ensuring documentation is complete. Answer phones, manage paperwork, and assist with check-out procedures. Maintain accuracy in EMR usage, passing audits and SME testing. Reconcile daily reports and coordinate patient transportation. Perform medical intake, evaluations, and immunizations. Practice safe phlebotomy and document patient care thoroughly. Complete prior authorizations and maintain clinical logs. Support referrals and collaborate with internal and external teams. Uphold HIPAA standards and contribute to continuous quality improvement. Maintain office supplies and foster respectful, compassionate interactions. Skills Medical assisting, Cma, Electronic health record, Health care, Appointment scheduling, Medical terminology, CPR Top Skills Details Medical assisting,Cma,Electronic health record,Health care,Appointment scheduling,Medical terminology,CPR Additional Skills & Qualifications Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or Willing to obtain within 6 months of start CPR certification (active or willing to obtain within 6 months) 6+ months' experience with phlebotomy required Prior experience as a Front Office Medical Assistant required Bilingual English-Spanish required Previous eCW experience preferred Knowledge of medical terminology Strong communication and interpersonal/customer service skills Initiative Team mindset/flexibility Organized Experience Level Entry Level Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jacksonville,FL. Application Deadline This position is anticipated to close on Sep 9, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.