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What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.
Join our dynamic team at a full-service agency catering to clients across the nation. Our focus lies in curating upscale tours and vacation packages sourced from a diverse array of vendors. We are currently seeking both talented individuals and those new to the field to join our expanding team. If you are eager to contribute to a flourishing company that offers top-of-the-industry compensation, incredible perks and bonuses, limitless training opportunities, and much more, then we are the ideal place for you to advance your career. Job Openings Available Immediately! Work From The Comfort Of Your Home Comprehensive Company Training Offered Part-time or Full-time Opportunities Proficiency in English is a Must Responsibilities Arrange air and ground transportation for clients. Conduct research to identify optimal pricing and options based on client requirements. Secure hotel reservations in preferred locations for clients. Devise and promote travel and accommodation plans. Qualifications Demonstrates a willingness to learn and adapt. Highly organized with a business-oriented mindset. Ability to thrive in a remote work environment. Capable of working independently with minimal supervision. No prior experience is necessary – we provide training! Benefits Abundant opportunities for career advancement. Attain your own IATA number. Enjoy discounted travel benefits. Familiarization trips are available. Extremely flexible working