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Full job description Nestled in the heart of Chelsea, Sushi Makoto is a culinary sanctuary that combines the finest Japanese traditions with contemporary innovation. As a newcomer to New York's vibrant dining scene, we're thrilled to introduce you to an exceptional experience that marries the grace of tradition with the artistry of innovation. At Sushi Makoto, we're more than just a restaurant; we're passionate storytellers, crafting unforgettable moments through the mastery of Japanese cuisine. Our journey is just beginning, and our commitment to excellence remains steadfast, ensuring each visit is an exceptional affair. Overview: We are seeking a dynamic Host/Server to join our team in providing exceptional customer service in a fast-paced restaurant setting. Responsibilities: - Greet and seat guests in a friendly and efficient manner - Manage reservations and waitlists - Take guests' orders and relay to kitchen staff - Serve food and beverages promptly and accurately - Maintain cleanliness of the dining area - Handle guest inquiries and resolve issues promptly - Operate POS systems for order entry and payment processing - Assist in setting up and clearing tables as needed Qualifications: - Previous experience in customer service, preferably in a restaurant or hotel setting - Strong communication skills to interact effectively with guests and team members - Knowledge of basic food service procedures - Ability to multitask and work well under pressure - Familiarity with phone etiquette for handling reservations and inquiries Join our team and enjoy the opportunity to work in a collaborative environment where you can enhance your hospitality skills while delivering top-notch service to our valued guests. Job Types: Full-time, Part-time Pay: $16.00 - $30.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Physical setting: Fine dining restaurant Upscale casual restaurant Shift: 10 hour shift Weekly day range: Monday to Friday Weekends as needed Language: Mandarin (Preferred) Japanese (Preferred) Work Location: In person
Responsibilities include: People: Comfortable meeting and engaging with new people and exhibiting a warm and welcoming demeanor. Utilize a high level of attention to detail as well as strong interpersonal skills. Have a positive attitude and strong sense of urgency in resolving any issues that arise. Food & Beverage Assist with managing food orders for client and internal meetings in conference rooms and office café spaces. Set-up of conference rooms, pantries and office café spaces in accordance with established protocols. Creative eye and attention to detail for food and beverage set-ups. Advise Catering Manager and Catering Coordinator when supplies need to be ordered for conference rooms, pantries and office café spaces. Re-stock office café spaces and pantries including coffee, snacks, paper goods, utensils and cleaning supplies. Clear conference rooms following each use and ensure they are properly cleaned and sanitized. Wipe down conference room tables, credenzas and/or other food set-up areas and check chairs for any debris. Advise reception team regarding any documents that are left behind for proper disposition. Office Events & Celebrations Support execution of various in-house events including set-ups, food presentation, serving and breakdown. This includes meetings and events starting before or after hours as needed. Communication: Must have interpersonal skills necessary in order to communicate in-person, by email and telephone. Ability to follow instructions effectively from a diverse group of attorneys and staff and provide information with courtesy and tact. Facilities: Clean and maintain conference room, catering kitchen area, pantries and office café spaces. Report furniture or facility problems to the office facilities team in a timely manner. Qualifications: Ability to organize and prioritize numerous tasks and complete them under time constraints. Ability to solve problems by following clearly defined procedures. Ability to determine when guidance or assistance is required from the coordinator or manager relative to daily operations or unusual circumstances. Ability to move and lift up to 40 pounds. Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Work may require irregular hours and occasionally requires overtime to perform the essential duties of the position. Experience: High School Diploma or GED required. 2+ years of experience in the food services or hospitality industry - i.e. catering, restaurants, hotels, etc.
Prepare to be part of the culinary revolution! THISBOWL, born in 2016 as Fishbowl, has evolved into one of Australia’s most beloved hospitality brands. Now, we're making waves in the heart of New York City, introducing our first international restaurant. THISBOWL is not just a dining experience; it's a journey into the extraordinary. With over 45 successful locations across Australia, we're poised to set NYC ablaze. We are more than a team; we're a tribe of accountable, passionate individuals united by a mission to redefine fast food and culture. If you're ready to dive into the lifestyle of the nutrient-rich and famous, THISBOWL is where you belong. About the role: Embrace the title of Mixer, where you embody the THISBOWL ethos. We are seeking individuals who not only create culinary delights but do so with a contagious passion for exceptional customer experiences. Join us as we provide extensive training, offering a clear career path within a high-energy, high-performance culture. Skills and experience: Customer-Centric Mindset: While prior experience in food, restaurants, or customer service is desirable, we value individuals who are dedicated to delivering outstanding customer experiences above all. Communication Skills: Your ability to connect with customers and teammates, enhancing the overall experience, is crucial. Team Player: Foster a team-oriented mindset and approach each day with a positive can-do attitude. Adaptability: Thrive in a fast-paced environment, demonstrating quick thinking and a willingness to learn and grow. Accountability: Uphold high standards in all aspects of your role, contributing to our commitment to excellence. Your responsibilities: Crafting Culinary Magic: Create wholesome bowls from scratch, showcasing your dedication to quality and flavor. Customer Service Excellence: Deliver superior customer service, ensuring each customer leaves with a positive and memorable experience. Operational Efficiency: Operate the POS register efficiently to complete customer transactions with accuracy. Menu Knowledge: Stay informed about our evolving menu, ensuring you can guide customers through our offerings. Quality Assurance: Maintain critical standards of food quality, daily food safety, and sanitation. Cultural Contribution: Live out THISBOWL’s people and culture standards, actively contributing to an excellent work environment. ** Benefits:** Hourly Wage and Tips: Earn $18/hour plus tips, recognizing and rewarding your commitment to excellence. Dining Discounts: Savor the flavors of THISBOWL at a discounted rate. Disclaimer: THISBOWL USA LLC is an Equal Opportunity Employer. All applicants will be treated fairly and equally based on job-related qualifications, without regard to race, color, age, gender, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law. Join us in shaping the future of fast food – where people and culture matter. Apply today and be part of the culinary revolution! Job Type: Full-time / Part time
Department: Facilities Job title: Maintenance Clerk Reports to: Facilities & Purchasing Manager Classification: Non-exempt Job objective The Maintenance Clerk performs routine and preventative maintenance for the facility. Keeping the office in a presentable manner is very important to the Firm. Therefore, the Maintenance team plays an essential part by restoring and sustaining the operations of the facility for our clients and employees. 1. Vacuum and dust the premises. 2. Clean conference rooms after each meeting: - Remove garbage and clean liners are replaced; polish tables clean chairs; vacuum carpet; clean credenzas (leather and marble); wipe down place mats; remove any plates, coffee, milk or water containers and make sure window blinds are even. - Keep credenza cupboards clean and neatly stocked - When necessary, notify the Facilities Manager of any papers, files or boxes left in the conference rooms. - Advise next shift personnel which conference rooms were still in use at the end of your shift. - Check Meeting Room Manager to keep track of conference room use in order to clean and remove on a timely basis when meeting is over. 3. Keep the office neat and clean at all times. Establish, submit and adhere to a schedule for the following: - Check and tidy bathrooms regularly as needed; make sure toilet seat covers, soap, paper towels and air fresheners are stocked, wipe countertops; sweep bathroom floors. - Clean glass doors, glass on staircases as needed and wipe down the brass along the staircase. - Spot clean cafeteria, convenience copy areas and carpet, as needed. - Pick up and dispose of any trash or empty boxes in the hallways and copy convenience areas. - Ensure garbage cans are emptied and clean liners replaced. - General maintenance, including hanging pictures and moving furniture. - Change any burned-out light bulbs. - Clean wood credenzas and marble at reception and secretarial areas. - Spot clean carpeting, including stairways. - Clean elevator lobby floors, as needed. - Clean closets. - Preventative maintenance (i.e., check door knobs, bathroom fixtures, etc.) - Dust the art work. - General overall cleaning of the entire premises. - Check all Supplemental Units to ensure they are working. - Respond to requests from all employees (i.e., convector issues in parameter offices, move boxes, etc.) 4. Furniture repair and carpentry jobs. 5. Assist with interoffice moves. 6. Clean office/secretarial area for new as well as visiting employees/clients. 7. Notify Supplies Clerk if there is no First Aid kit available for new employee. 8. Report any unfinished work by contractors or building employees to Facilities Manager. 9. Assist with the Hospitality and Supplies Departments, as needed 10. Report any repairs needed to premises to the Facilities Manager. ** Qualifications** High School Diploma or equivalent. Knowledgeable in some carpentry, repairs of furniture, HVAC systems and keeping the grounds in order. Exhibit a personality that demonstrates interpersonal skills to relate well with staff, administration and attorneys. Position Type/Expected Hours No travel is expected for this position. Full-time, Monday through Friday, 8:00 a.m. to 4:00 p.m., with occasional overtime. Physical requirements Heavy lifting and some repairs. Direct reports Not a supervisory position. Salary 40,000- 45,000
Proficient in managing front desk operations, providing exceptional customer service in two languages (Spanish and English). Duties include greeting guests, answering inquiries, managing reservations, and handling administrative tasks. Requires excellent communication skills, multitasking abilities, and a friendly demeanor. Experience in hospitality or reception roles preferred.
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.