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**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩‍💼 Detail-oriented with excellent organizational skills - 👨‍🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑‍🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note:

General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred

Job Summary We are seeking an experienced and dynamic General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food service and hospitality industry, with a proven track record in managing teams, budgeting, and ensuring exceptional customer service. The General Manager will be responsible for creating a positive work environment while driving operational excellence and profitability. Responsibilities Lead and manage all aspects of the restaurant operations, ensuring adherence to company standards and policies. Develop and implement effective budgeting strategies to optimize financial performance. Oversee kitchen operations, including menu planning, food preparation, and quality control to maintain high culinary standards. Train, develop, and supervise staff to enhance their skills and ensure top-notch service delivery. Foster a positive team culture that promotes collaboration, accountability, and employee engagement. Monitor customer feedback and implement improvements to enhance guest satisfaction. Ensure compliance with health and safety regulations within the kitchen and dining areas. Manage inventory levels and order supplies as needed to maintain operational efficiency. Collaborate with marketing teams to promote special events and drive business growth. Qualifications Proven experience in a management role within the food service or hospitality industry. Strong knowledge of budgeting processes and financial management principles. Experience in culinary operations with a focus on quality food service delivery. Excellent supervisory skills with the ability to motivate and develop team members. Familiarity with quick-service fast food restaurant operations is a plus. Strong communication skills, both verbal and written, with an emphasis on customer interaction. Ability to work in a fast-paced environment while maintaining attention to detail. A background in bartending or hospitality management is desirable but not required. Join our team as we strive for excellence in every aspect of our operation! Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift: Day shift Evening shift Night shift Experience: Food service: 2 years (Required) Restaurant experience: 2 years (Required) Management: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Job Description: Moka & Co is looking for passionate and customer-focused baristas to join our team! As a barista, you will be the face of Moka & Co, crafting high-quality coffee and tea beverages while providing an exceptional guest experience. We take pride in our hospitality, authenticity, and commitment to excellence. Responsibilities: - Prepare and serve a variety of coffee, tea, and specialty beverages according to Moka & Co’s quality standards. - Provide outstanding customer service by engaging with guests and creating a welcoming atmosphere. - Operate and maintain coffee equipment, ensuring cleanliness and efficiency. - Handle transactions accurately using the POS system. - Follow health, safety, and sanitation guidelines to maintain a clean and organized workspace. - Restock ingredients and supplies as needed to ensure seamless operations. - Work efficiently in a fast-paced environment while maintaining attention to detail. - Collaborate with team members to uphold Moka & Co’s mission of quality and hospitality. Qualifications: - Previous experience as a barista or in the food service industry is preferred but not required. - Passion for coffee, tea, and customer service. - Strong communication and teamwork skills. - Ability to multitask and work in a fast-paced setting. - Must be reliable, punctual, and have a positive attitude. - Availability to work flexible hours, including weekends and holidays. Why Join Moka & Co? - A friendly and dynamic work environment. - Opportunities for growth and development within the company. - Competitive pay and employee discounts. - The chance to be part of a company that values quality, tradition, and community. If you're enthusiastic about coffee and hospitality, we’d love to hear from you! Apply today and become part of the Moka & Co family.

Dinner Cruise Crew Member / Event Host Location: New York Harbor Company: NYC Water Cruises Job Overview: NYC Water Cruises is seeking energetic and customer-focused individuals to join our dinner cruise team. As a crew member/event host, you will help create an unforgettable experience for guests by providing exceptional service, assisting with event logistics, and ensuring smooth cruise operations. Key Responsibilities: Guest Experience & Service: Greet and welcome guests as they board. Assist with seating and provide information about the cruise. Ensure guests have a great dining and entertainment experience. Event Coordination & Hospitality: Assist with setting up dining areas, bars, and entertainment zones. Communicate with kitchen and bar staff to ensure timely service. Help manage private events, weddings, and corporate gatherings. Safety & Operations: Follow all maritime safety protocols and assist in emergency situations. Help guests embark and disembark safely. Maintain cleanliness and organization of event areas. Qualifications & Requirements: Prior hospitality, event, or customer service experience preferred. Excellent communication and interpersonal skills. Ability to work evenings, weekends, and holidays. Comfortable working on a boat for extended periods. Must be able to lift up to 30 lbs and stand for long periods. Preferred Skills: Experience in food & beverage service. Knowledge of NYC landmarks and local tourism is a plus. Bilingual candidates encouraged to apply. Perks & Benefits: Competitive hourly pay + tips. Free or discounted cruises. Career growth opportunities in the hospitality and tourism industry. If you love creating memorable experiences, working in a fast-paced and unique environment, and being part of a vibrant team, we’d love to hear from you! Apply today and set sail with us! 🚢✨

Job Summary: As the General Manager (GM) at Kuu Ramen, you will oversee daily operations, ensure exceptional customer service, and manage both front- and back-of-house teams. You’ll be responsible for increasing revenue, optimizing efficiency, and fostering a positive, high-energy work environment. Key Responsibilities: ✅ Operational Management: Oversee daily restaurant operations, ensuring smooth service and high standards. ✅ Team Leadership: Recruit, train, and motivate staff to maintain a positive work culture. ✅ Customer Experience: Ensure every guest has an outstanding dining experience. Handle feedback and resolve issues promptly. ✅ Financial Performance: Manage budgets, monitor P&L, control costs, and drive revenue through sales strategies. ✅ Marketing & Promotions: Work with the team to develop promotions, social media campaigns, and partnerships to attract customers. ✅ Inventory & Vendor Relations: Maintain inventory control, negotiate with suppliers, and ensure quality ingredients. ✅ Compliance & Safety: Ensure adherence to health, safety, and food regulations. Qualifications & Skills: ✔️ 2+ years of restaurant management experience, preferably in fast-casual or full-service dining. ✔️ Strong leadership, problem-solving, and communication skills. ✔️ Experience in staff training, scheduling, and performance management. ✔️ Knowledge of cost control, budgeting, and P&L analysis. ✔️ Passion for Japanese cuisine and hospitality is a plus! ✔️ Ability to thrive in a fast-paced environment and handle high-volume service.

The Consulate General of India, 3-East, 64th Street, New York, NY-10065 invites applications from suitable candidates for the posts of Local Messenger (Peon), having a pay scale of Grade 1 -US$3970. The starting salary will be USD 3970, plus admissible allowances, if any. Duties/Responsibilities: - Perform non-clerical tasks, including delivering papers, mails, and other documents within the Consulate. - Provide hospitality services, such as serving tea, coffee, and snacks to clients and guests. - Physical maintenance of records of the section, general cleanliness, supervising cleaning in the premises and upkeep of the Section/ Unit, carrying files and other papers. - Assist in logistical arrangements for events, including setting up tables, chairs, and other necessary equipment for cultural events and other functions. - Manage mail services, including opening, sorting, and delivering mail within the different sections, as well as posting mail at the post office. - Follow instructions from officers in different sections and provide information to supervisors, coworkers, and subordinates through various channels, including telephone, email, written correspondence, and in-person communication. - Operate various office equipment, including photocopiers, printers, fax machines, coffee machines, shredders, and other necessary devices. - The selected candidate will be required to work in any sections of the Consulate. - Perform any other tasks as assigned by officers from time to time. Required Skills/Abilities: - High school diploma is preferred. - Previous experience in a delivery or related position. - Good verbal communication and interpersonal skills. - Ability to manage multiple tasks within given time frames. - Physical stamina to remain active for extended periods and lift/move objects as needed. - Availability to work evenings, weekends, and public holidays as required. Candidate applying for this position should preferably be between 20-35 years of age and at least 2 years of relevant work experience. Applicants must have valid Employment Authorization for working in the United States. Interested applicants should submit their resume, along with complete details and supporting documents (educational qualifications, work experience, age, and valid work authorization) by 09 February, 2025. Please note that only short-listed candidates will be invited for an interview at the Consulate. Candidates are responsible for their own transportation and other expenses related to the interview. No reimbursement will be provided. The selected candidate will be expected to join immediately upon selection.

Cuerno is part of Grupo Costeño, a renowned Mexican hospitality group with over 50 restaurants across Mexico and Spain. We are now opening our first restaurant in New York, bringing the rich flavors of Mexico to the city’s vibrant dining scene. Our vision combines bold, authentic Mexican cuisine with a modern, elevated dining experience. At Cuerno, we celebrate the best of Mexican culture through carefully crafted dishes and an exceptional beverage program, featuring premium tequila, mezcal, and other curated selections. Join a dynamic team that values creativity, collaboration, and cultural authenticity. Position Overview: The Administrative and HR Coordinator will play a key role in supporting Cuerno NY’s operations by managing day-to-day administrative tasks and human resources functions. This role demands a detail-oriented professional with strong organizational and communication skills. Fluency in Spanish is essential for effective communication with our corporate office in Mexico and our diverse team. Key Responsibilities: Administrative Functions Review and reconcile daily cash and credit card sales with the POS system. Track and process invoices, ensuring timely submission to the corporate office. Upload scanned invoices and maintain accurate digital records in the company’s accounting software. Coordinate with vendors to ensure accurate billing, timely payments, and maintain positive relationships. Process and track accounts payable tasks, including cutting and mailing checks. Set up new vendor accounts and maintain up-to-date vendor records, including W-9 forms. Assist with inventory tracking and ensure stock levels are reported accurately. Organize and maintain hard and digital files for easy accessibility. Human Resources Functions Process and submit weekly payroll, ensuring accuracy and compliance with local, state, and federal wage laws. Update payroll systems with new hires, terminations, and pay rate changes. Oversee new hire onboarding, including managing onboarding paperwork, distributing training materials, and verifying employee identification. Maintain employee files and ensure proper flow of HR documentation between management and corporate. Monitor compliance with federal, state, and local employment laws; recommend and implement best practices. Assist with recruiting efforts by maintaining job postings, managing applications, and scheduling interviews. Administer employee benefits, including health insurance, PTO, and other perks. Act as a liaison between staff and management to resolve workplace issues and foster a positive environment. Qualifications: At least 3 years of experience in administrative, HR, or operations roles within the hospitality industry. Proficiency in Microsoft Office and accounting software; experience with POS systems is a plus. Strong understanding of payroll systems and compliance with employment regulations. Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Fluency in Spanish is required to communicate with the corporate office in Mexico and support bilingual staff. Exceptional communication skills and a team-oriented mindset.