Food & Beverage Hostess/Host
3 days ago
Albuquerque
Job Description As a Food and Beverage Host/Hostess, you are the first associate our guests will encounter. You will assist the servers in seating tables to distribute guests to manageable levels to improve each dining experience. The host/hostess has a solid understanding of the dining room layout and flow of service steps involved. The ideal candidate is friendly, dependable, and thrives in a fast-paced environment where teamwork, professionalism, and guest satisfaction are top priorities. • Greet and direct guests promptly, cheerfully, and professionally to their table., • Prepare dining areas before each meal by setting tables, arranging chairs, and ensuring cleanliness throughout., • Assist in bussing and resetting tables quickly and efficiently to prepare for incoming guests., • Ensure cleanliness and sanitation of the dining room, service stations, and work areas throughout the shift., • Follow all health and safety regulations, including proper food handling and local sanitation requirements., • Support other food service areas and perform side work such as restocking supplies, polishing flatware, and prepping condiments., • Handle guest complaints or issues with a calm, solution-oriented approach; escalate to supervisor if needed., • Maintain a neat, professional appearance in full uniform with nametag; long hair must be tied back securely., • Follow all operational policies and hotel safety procedures., • Obtain and maintain any required food handler certification training., • Always represent the hotel in a positive and professional manner—SMILE! ???? PHYSICAL REQUIREMENTS: • Must be able to walk and stand throughout the duration of a shift, • Occasionally lifting, carrying 5-10lbs throughout the shift., • Able to up to lift 25-50 pounds occasionally, • Able to bend and kneel occasionally to help maintain cleanliness throughout QUALIFICATIONS: Previous food service or hospitality experience preferred but not required. • Friendly, enthusiastic, and able to engage with guests naturally and professionally., • Strong multitasking and time management skills in a fast-paced environment., • Able to follow written and verbal instructions accurately., • Team player with a strong work ethic and attention to detail., • Must be able to communicate effectively in English; bilingual abilities are a plus., • Flexible availability, including mornings, evenings, weekends, and holidays.