Trabajos hotel operations manager en San Antonio, TexasCrear alertas

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the countrys best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, youll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued. Responsibilities: • Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations., • Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance., • Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates., • Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance., • Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team., • Handle guest inquiries and complaints effectively, ensuring a positive experience for all. What Youll Bring: • Strong organizational and problem-solving skills to manage financial and operational responsibilities., • A focus on leadership and teamwork, with the ability to motivate and mentor associates., • Flexibility to work nights, weekends, and holidays as needed., • Basic mathematical skills and familiarity with accounting procedures., • A valid drivers license and clean driving record (if applicable). What You Can Look Forward To: • Medical, Dental, and Vision Insurance starting on Day 1, • Paid Parental Leave, • Life Insurance and Employee Assistance Program (EAP), • 401(k) with company match, • Vacation and Paid Time Off (PTO), • Tuition Reimbursement, • Complimentary and Discounted Rooms

Job Description Job Title: Engineering/Maintenance Supervisor Department: Engineering/Maintenance Supervisor: Chief Engineer, Director of Maintenance, and/or General Manager Summary The Engineering/Maintenance Supervisor supports the Chief Engineer in managing the hotel’s maintenance operations to ensure all facilities, equipment, and systems are functioning efficiently and safely. This role involves assisting with scheduling preventive maintenance, responding to repair requests, and ensuring compliance with safety and regulatory standards. The Maintenance Supervisor works closely with other departments to maintain a high level of guest satisfaction. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Assist the Chief Engineer in planning and executing maintenance activities., • Perform routine inspections of hotel facilities and equipment., • Schedule and carry out preventive maintenance for HVAC, plumbing, electrical, and mechanical systems., • Respond promptly to guest and staff maintenance requests., • Maintain accurate records of repairs, maintenance schedules, and equipment status., • Ensure compliance with health, safety, and building codes., • Monitor inventory of tools, parts, and supplies; report shortages to the Chief Engineer., • Support energy conservation and cost-saving initiatives., • Coordinate with vendors and contractors for specialized repairs or projects., • Assist with training and supporting maintenance staff to ensure proper procedures and standards are followed consistently. Supervisory Responsibilities Oversee, guide, and train all Maintenance employees and report any achievements and/or deficiencies to the Chief Engineer. No discipline or management responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or equivalent; technical training or certification preferred. Basic knowledge of plumbing, electrical, HVAC, and carpentry systems. Previous experience in hotel maintenance or a similar environment. Previous supervisory experience preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hand to finger, handle or feel objects, tools and/or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. The employee will be occasionally exposed to housekeeping, maintenance, and pool chemicals. The employee must occasionally lift push pull and/or move up to 75 pounds.

Job Description Our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We’re looking for a dynamic and experienced Director of Sales to spearhead our property’s sales and marketing initiatives. This key leadership position is responsible for designing and implementing sales strategies that drive revenue growth, expand market share, and strengthen relationships with key clients, partners, and the local community. The successful candidate will have a strong background in hotel sales and a genuine commitment to service excellence. You will lead sales efforts across multiple segments, manage RFP processes, analyze performance trends, and collaborate with the operations and revenue teams to optimize occupancy and profitability. This position blends strategic planning with hands-on execution, providing a unique opportunity to influence both the hotel’s financial success and guest satisfaction. If you’re a driven, relationship-focused sales professional who thrives in a collaborative and fast-paced environment, we invite you to bring your expertise to our team! Compensation: $55,000 - $60,000 + Benefits, Bonus & Commission Compensation: $55,000 - $60,000 + Benefits - Bonus & Commission Responsibilities: • Develop and execute a comprehensive sales and marketing plan to grow occupancy, ADR, and long-term room nights, • Build and maintain strong relationships with key local demand generators, including:, • Construction and trades, • Corporate and project-based business, • Relocation and housing agencies, • Healthcare, education, and government accounts, • Actively prospect new business through in-person sales calls, networking, site visits, and community engagement, • Negotiate and manage local corporate and project contracts, • Collaborate with the General Manager and revenue team to optimize pricing, length-of-stay strategies, and account production, • Track and report on sales activity, pipelines, and performance metrics, • Position Everhome Suites San Antonio as the preferred choice for extended-stay travelers in the market Qualifications: • Proficient in Microsoft Office Suite and hotel sales platforms, including CRM and sales automation systems, • Valid driver’s license and ability to travel locally as needed, • Minimum 1 year of on-property hotel sales experience preferred, • Highly motivated, energetic, and results-driven professional with exceptional time management and organizational abilities, • Demonstrated success in achieving and exceeding revenue goals within the hospitality industry About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job DescriptionAre you a strategic thinker, strong leader, and results-driven professional? We’re looking for a General Manager to oversee daily operations, drive business performance, and lead a high-performing team. If you’re passionate about building a culture of excellence and operational efficiency, this role is for you.Compensation: $85,000 - $95,000 yearly Responsibilities: • Develop and implement strategies to achieve company goals and drive profitability, • Lead and manage daily operations across departments to ensure a seamless workflow, • Hire, train, and mentor department leaders and staff to foster growth and performance, • Collaborate with stakeholders to align short-term priorities with long-term goals, • Analyze reports, budgets, and KPIs to inform decisions and maximize profitability Qualifications: • Ability to lead with integrity and motivate teams toward shared goals, • Prior experience in general or operations management, • Preferred: Bachelor’s degree or equivalent relevant experience, • Excellent communication and interpersonal skills, • Strong organizational skills and comfort managing complexity About Company Be Part of Something New. Join Our Opening Team! Homewood Suites by Hilton San Antonio at The RIM is excited to welcome passionate hospitality professionals as we prepare to open one of San Antonio's newest upscale extended-stay hotels. Our beautiful 147-suite property will feature spacious accommodations, a full-service bar, flexible meeting and conference space, and the warm, genuine hospitality that guests have come to expect from Hilton. As a member of our opening team, you'll have the unique opportunity to help shape our culture, establish service excellence from day one, and build a hotel that will become a preferred destination for both business and leisure travelers. At Homewood Suites, we believe exceptional guest experiences begin with exceptional team members. If you're passionate about hospitality and enjoy working in a collaborative environment, join our opening team and help us create unforgettable experiences.

Job Description About the Role: The Village Assistant General Manager plays a pivotal role in supporting the overall management and operational excellence of the village community. Specifically, this position is responsible for assisting in the development and implementation of strategic initiatives that enhance the quality of life for residents while ensuring efficient and sustainable village operations in the facilities department. The Assistant General Manager collaborates closely with various departments to oversee daily activities, manage resources, and address community needs proactively. This role requires a strong focus on leadership, problem-solving, and communication to foster a positive environment and drive continuous improvement. Ultimately, the Assistant General Manager contributes significantly to the village’s growth, safety, and resident satisfaction by executing effective management practices. General • Coordinates and evaluates the daily operations and activities of the entire Village., • Provides day-to-day direction of the management team and assist them in their own personal development. Ground Lease and Management Agreement • Administers the assignment process and marketing obligations as outlined in the Ground Lease Agreement., • Assists GM with administration of additional obligations identified in the Ground Lease Agreement and Management Agreement. Physical Maintenance of the Facility • Ensures that the daily curb appeal of the facility is maintained at the highest level., • Facilitates efficient processing of resident work orders., • Recommends and monitors capital improvements programs., • Solicits bids for various contracts, select appropriate vendors and monitor performance. Relations with Various University Departments • Coordinates marketing efforts with the University’s Admissions/Enrollment department and other relevant departments. Financial • Assists GM with ensuring compliance with all agreements, leases, and contracts pertaining to the Village., • Assists GM with overall leadership and direction of the Village in line with business plan., • Assists GM with the preparation of the vision for the Village and translates this vision to a business plan., • Assists GM with the development of the budget for the Village., • Understands cash flow forecasting and cash flow management. Asset and Risk management • Understands capital project funding for the renovation and repairs detailed in the business plan., • Negotiates service work authorizations and monitor compliance with same, including annual compliance audits., • Assists GM to establish and maintain a risk and incident log for the Village., • Maintains a work order system within the Village for all facility- and safety-related matters., • Manages refurbishments or major special projects while minimizing impact on the Village residents., • Ensures that Facilities staff conducts regular inspections of public areas, reporting any damage, misdemeanours or breaches of residence rules and regulations., • Ensures that all incidents are recorded into the work order system register and completed within the prescribed timeframe., • Be fully conversant with the fire and emergency evacuation procedures and ensure that all staff and Resident Assistants are trained in this area., • Ensures that the Occupational Health and Safety procedures and policies are implemented at all levels throughout the Village., • Supervises the day to day implementation and accurate upkeep of the Village:, • Asset Management Plan, • Risk log and associated process, • Incident log and associated process Human Resources / Legal • Assist GM in managing all Village HR issues, including recruitment, training and performance management, and communicate with Corporate HR as needed., • Possess a comprehensive knowledge of all associated legal documentation for the Village, including Management Agreements, Service Work Authorizations, Rental Agreements, etc. Experience • 3 years of experience in a leadership role in either university accommodation, hospitality, or facilities environment with a demonstrated track record of developing a team and delivering against objectives. (desired) Qualifications • Bachelor’s degree preferred, preferably in hotel or hospitality management, business management or higher education administration, or student personnel.

Job Description Sincere Hospitality is actively hiring for a General ManagerWho we areSincere Hospitality is a brand-new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.Who you areDo you find it easy to be an example to others? Do you understand what it truly means to be a leader? Do you enjoy overcoming challenges as a team and staying ahead of the game when it comes to your profession? If you relate to any of these qualities, this could be the fulfilling job you are looking for!BenefitsWe are proud to offer competitive wages and the following benefits for full-time and part-time employees:Vacation and Paid Time OffHotel discounts at brand propertiesHoliday PayBirthday Pay: A full paid day on your birthday!Isolved Benefits: Dental Insurance, Vision Insurance, Term Life Insurance, Short-Term Disability Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Long-Term Care with Life Insurance, Legal Services, Pet Wellness, and Travel Insurance.Job SummaryAs the Hotel General Manager, you are the linchpin of our establishment, steering the ship with finesse and ensuring the seamless orchestration of all hotel operations. Your leadership will not only set the tone for the entire team but also elevate the guest experience to new heights. In addition, this individual shall be well-versed on hotel-brand standards, strategic leadership, and financial and operational management. This position reports to the Regional Operations Manager.Your day-to-dayThe Essential Functions, Job Responsibilities, and Supervisory Responsibilities for this position make up your day-to-day. They include the following tasks below:Essential FunctionsMaintain an unwavering focus on guest satisfaction, implementing strategies that consistently exceed customer expectations.Utilize a "hands-on" approach to build and maintain strong relationships with guests and employees, as well as key clients, corporate accounts, and industry partners. Ensure the seamless operation of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Uphold and enforce high standards of cleanliness, service, and overall guest experience.Stay abreast of industry regulations and ensure the hotel's unwavering compliance with all applicable laws and standards.Answers calls, texts, and emails as appropriate; responding to each inquiry in a timely manner.Purchases supplies or coordinate services from outside vendors and manages these relationships.Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies.Job ResponsibilitiesAssign duties to staff and provide training or other assistance to ensure consistency with regard to hotel policies, operations procedures, safety standards, and quality service.Host regular team meetings to communicate updates, share feedback, and address any issues.Demonstrate a keen ability to manage budgets, financial reports, and revenue streams. Identify opportunities for cost savings and revenue enhancement to ensure financial success.Collaborate with the marketing team to craft and implement effective sales and marketing strategies. Proactively drive revenue growth through strategic sales initiatives.Monitoring of rooms inventory, availability, and rates.Quickly establish rapport with guests to create memorable moments.Foster a culture of continuous improvement and innovation. Implement and oversee new plans or projects to enhance operational efficiency and keep the hotel at the forefront of industry trends.Supervisory ResponsibilitiesDevelop, coordinate, and oversee all department plans and strategies ensuring profitability and providing quality service within the established business plan and budget.Lead, motivate, and mentor a diverse team, creating a positive and collaborative work environment. Monitor staff performance, provide constructive feedback, and resolve employee issues.Recruits, interviews, hires, and trains new sales staff.Oversees the daily operations and scheduling of the hotel.Oversees their direct reports performance and provides constructive and timely feedback and evaluations.Handles discipline and termination of employees in accordance with hotel policy.Employees at all levels are expected to:Know and follow our Core Values; using them to inform actions and decisions every day.Embody kindness and be willing to initiate the trust-building dynamic in a relationship; be it with colleagues, clients, or customers.Follow your curiosity. Ask questions and seek answers. We believe in never saying no to curiosity and will always be happy to offer advice, explore possibilities, and be open to change.Act with a high degree of integrity, especially when it concerns your colleagues and customers' personal information, records, and belongings.Take ownership and know that you are empowered to identify opportunities, solve problems, and contribute proactively. QualificationsBachelor's Degree in Hotel Management, Business Administration, or a related fieldMaster's Degree in Hotel Management, Business Administration, or a related field (preferred)2-4 years of experience as a Hotel General Manager or in a senior leadership role within the hospitality industryProven track record of successfully managing all aspects of hotel operationsBrand Experience (Preferred)Proficiency in Microsoft OfficeExemplary leadership, communication, and team management abilitiesSchedule8 hour shifts, Monday to FridayOccasionally be available to work on evenings and weekendsPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand or move for an extended amount of time; use hands to feel or handle and reach with hands and arms.The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear.The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionAbout the Role:Join Candlewood Suites Fort Sam Houston as our General Manager and lead a dedicated team in providing exceptional hospitality. This is your chance to make a significant impact in a vibrant community while ensuring our guests enjoy a welcoming and comfortable stay. Responsibilities: • Oversee daily operations to ensure exceptional guest experiences., • Manage staff recruitment, training, and performance evaluations., • Develop and implement marketing strategies to boost occupancy rates., • Monitor financial performance and manage budgets effectively., • Ensure compliance with health, safety, and quality standards., • Foster a positive work environment and maintain high employee morale., • Handle guest complaints and resolve issues promptly and professionally., • Collaborate with corporate leadership to achieve company goals.Requirements:, • Proven experience as a General Manager or similar role in the hospitality industry., • Strong leadership skills with a focus on team development and guest satisfaction., • Excellent communication and interpersonal skills., • Ability to manage budgets and financial reports effectively., • Knowledge of hotel management software and MS Office., • Strong problem-solving skills and attention to detail., • Flexibility to work various shifts, including weekends and holidays., • Bachelor’s degree in Hospitality Management or related field preferred.About Us:Candlewood Suites Fort Sam Houston has been serving guests in San Antonio, TX, for several years, offering a home-like atmosphere with all the amenities for both short and extended stays. Our commitment to exceptional service and comfortable accommodations has earned us the trust and loyalty of our guests, making us a preferred choice in the area. Employees enjoy a supportive and dynamic work environment where their contributions are valued and recognized.

Job Description Engineer/Maintenance San Antonio Home2 Suites by Hilton at the Rim Do you like making repairs and learning about how things work? Do you want to be a part of a team that creates a safe and enjoyable environment for our guests? We are hiring for a Maintenance Personnel! Could this be you? What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Maintains and performs general repairs of buildings and maintains grounds by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Handle all equipment repairs – contacting vendors, gathering bids, presenting to Regional Engineer and Regional Director of Operations for approval, • Complete all warranty submittals to corporate maintenance staff, • Complete monthly maintenance inventory, submit supply orders to General Managers, • Conduct room PMs with support of maintenance personnel, • Track room PMs accurately, ensure both hotels complete all rooms every quarter, • Coverage of daily maintenance duties when call off occurs (and/or during vacation days), • Daily review of pool chemical logs and maintain and service pool and spa areas including testing and recording as stated by State and City regulations, • Must have CPO certification, • Point of contact during all Regional Engineer visits, the Chief Engineer should spend the entire visit with Regional Engineer, • Weekly property walks with General Manager, create list of repairs needed and delegate accordingly, • Weekly manager meeting participation, • Monitor Quore, ensure maintenance personnel is accurately using Quore (if applicable), • Actively monitor guest scores and make necessary adjustments to improve maintenance scores, • Track expenses vs monthly budget to ensure they are in line, • Be on-call for any and all after hours emergencies – responding promptly if needed, • Ensure QAs are PASS score for condition scores, • Oversee houseman at both hotels and train new maintenance personnel, • Complete any larger special projects needed by the hotel, • Receives written work orders or verbal instructions from supervisor, • Cleans internal areas of buildings, including sweeping and mopping, • Maintains cleanliness of public areas, storage areas, and parking lot, • Empties trash cans and consolidates trash for weekly pickup, • Repairs parking lot and sidewalks with asphalt, cold patching materials and concrete, • Operates snow removal equipment to maintain parking lots and sidewalks, • Maintains and repairs buildings’ plumbing and electrical systems, including replacing worn or defective parts such as switches and fuses, • Maintains all fixtures and equipment according to preventative maintenance schedule, and records such as maintenance in log book and Property Preservation Calendar, • Replaces worn or damaged parts such as hoses, wiring, and belts, in machines and equipment such as truck , street sweeper, and riding mower, • Assists other departments with moving furniture and unloading and storing supplies, • Keeps accurate records of key control changes, • All other duties as assigned What we are looking for: • 6 months – 1+ year of hotel maintenance experience preferred, • Passionate about hospitality and creating an exceptional guest experience, • Ability to performs Daily Maintenance Engineer Checklist, • Ability to maintain and repair buildings’ plumbing and electrical systems, including replacing worn or defective parts such as switches and fuses, • Ability to Identify and report needed repairs to the parking lot and sidewalks., • All other duties as assigned.

Job Description General Manager of Retail Purpose The General Manager of Retail provides strategic and creative leadership for Hotel Emma’s retail operations and branded merchandise programs. This position is responsible for defining the retail vision, curating distinctive product assortments, directing buying strategy, developing vendor partnerships, and ensuring every retail touchpoint reflects the character, history, and standards of the Hotel Emma and Pearl brands. The General Manager serves as the organization’s retail visionary and senior buyer, transforming retail into an extension of the guest experience through thoughtful storytelling, craftsmanship, discovery, and exceptional presentation. The position balances creative leadership with strong financial stewardship, ensuring established merchandise channels continue to grow while identifying new opportunities for revenue, engagement, and brand expression. Primary Responsibilities Retail Vision and Strategic Leadership • Develop and lead the long-term vision for Hotel Emma’s retail operations and branded merchandise programs., • Establish an annual retail strategy that supports revenue growth, profitability, guest engagement, and brand recognition., • Translate the Hotel Emma and Pearl brand identities into compelling merchandise, environments, activations, and guest experiences., • Create annual buying, merchandising, marketing, and activation calendars., • Establish clear performance expectations, priorities, and key performance indicators for the retail department., • Maintain full accountability for departmental performance, standards, culture, and execution., • Present retail strategies, opportunities, and performance updates to senior leadership. Brand Buying and Merchandise Strategy • Serve as the senior buyer and creative authority for retail merchandise., • Direct the buying strategy for Hotel Emma merchandise, Pearl-branded merchandise, Larder retail, and other assigned retail programs., • Maintain and strengthen established branded merchandise channels through disciplined assortment planning, product development, and inventory management., • Ensure merchandise selections appropriately represent the distinct identities of Hotel Emma and Pearl., • Develop seasonal, evergreen, limited-edition, and exclusive product collections., • Identify opportunities for private-label, custom, co-branded, and locally produced merchandise., • Establish category, assortment, pricing, and margin strategies., • Evaluate product performance and make informed decisions regarding replenishment, expansion, markdowns, and discontinuation., • Maintain a balance between commercially proven products and new, discovery-driven offerings. Market Attendance and Product Sourcing • Attend relevant markets, trade shows, design exhibitions, maker fairs, and industry events., • Develop market plans and buying budgets prior to each buying trip., • Identify emerging products, materials, brands, artisans, and consumer trends., • Build relationships with designers, makers, publishers, artists, food producers, apparel companies, and lifestyle brands., • Provide post-market recaps, recommendations, purchase plans, and product-launch timelines., • Ensure market purchasing decisions are grounded in brand alignment, financial performance, guest relevance, and operational feasibility. Retail Innovation and Brand Discovery • Continually seek out emerging artisans, designers, craftspeople, food makers, publishers, and brands that align with Hotel Emma and Pearl., • Position the retail program as a source of discovery rather than a traditional hotel gift shop., • Identify products and collaborations that guests are unlikely to find through mass-market retail channels., • Develop exclusive and first-to-market partnerships that reinforce the organization’s position as a cultural and hospitality tastemaker., • Partner with Culinary, Beverage, Marketing, Design, and Operations to create merchandise inspired by the property’s history, people, programming, and guest experiences., • Maintain an active pipeline of new concepts, collections, collaborations, and retail experiences., • Continually refresh the assortment so returning guests encounter new reasons to shop and engage., • Evaluate emerging retail trends and determine which innovations appropriately support the brand., • Encourage experimentation while maintaining disciplined financial and operational review. Brand Alignment and Creative Direction • Protect and elevate the visual and narrative identity of all retail programs., • Ensure merchandise, packaging, signage, displays, and guest communications are aligned with approved brand standards., • Partner with Marketing and Design on creative direction for product launches, photography, packaging, campaigns, and digital content., • Develop storytelling standards that communicate the maker, origin, significance, and connection behind selected products., • Ensure merchandise feels authentic to its respective brand rather than generic, overly commercial, or trend-driven., • Maintain consistency across physical retail spaces, activations, e-commerce, and branded merchandise programs. Visual Merchandising • Establish the overall visual merchandising direction for each retail environment., • Develop seasonal display concepts, presentation standards, and visual merchandising calendars., • Ensure daily merchandising execution remains fresh, intentional, organized, and commercially effective., • Conduct regular merchandising reviews with retail leadership., • Coach the Retail Manager and designated team members on product placement, display hierarchy, storytelling, replenishment, and presentation., • Evaluate fixtures, signage, lighting, packaging, traffic flow, and product adjacencies., • Ensure high-performing and strategically important merchandise receives appropriate visibility. Vendor and Partner Relations • Serve as the senior relationship owner for external retail vendors and brand partners., • Develop long-term partnerships with vendors that support quality, exclusivity, reliability, and innovation., • Negotiate pricing, terms, minimums, lead times, exclusivity arrangements, and custom-product opportunities., • Maintain full access to and communication with relevant external partners., • Establish clear expectations for quality, delivery, packaging, invoicing, and brand compliance., • Resolve vendor performance issues promptly and professionally., • Identify opportunities for collaborative products, pop-ups, trunk shows, launches, and guest programming. Financial Leadership • Develop and manage the annual retail budget, revenue plan, cost-of-goods targets, payroll plan, and expense strategy., • Establish revenue, gross-margin, inventory-turn, average-transaction, and sell-through goals., • Review financial performance regularly and adjust purchasing, pricing, labor, and marketing strategies as needed., • Maintain strategic oversight of purchase orders, receiving, invoice processing, inventory reconciliation, and financial controls., • Ensure purchasing commitments remain aligned with approved budgets and anticipated demand., • Partner with Finance to maintain timely, accurate, and transparent reporting., • Protect the strength of established revenue channels while identifying responsible opportunities for future growth., • Develop financial business cases for new products, collaborations, activations, and capital investments. Inventory and Operational Oversight • Establish inventory-management standards across all retail categories and locations., • Oversee monthly inventories, reconciliations, receiving practices, transfers, damages, returns, and shrink controls., • Ensure accurate use of Yellow Dog, Shopify, point-of-sale systems, and other retail platforms., • Establish pars, reorder points, open-to-buy guidelines, and purchasing controls., • Monitor aged inventory and create responsible plans for movement, repositioning, or markdown., • Ensure all invoices, purchase orders, receiving records, and supporting documentation are completed accurately and on time., • Maintain strong coordination between Retail, Finance, Receiving, Marketing, Food and Beverage, and other operational partners. E-Commerce and Shopify • Direct the recovery, ongoing management, and long-term strategy of Shopify., • Ensure the online assortment reflects the quality and storytelling of the physical retail experience., • Oversee online product selection, inventory synchronization, photography, descriptions, pricing, fulfillment standards, and promotional planning., • Identify opportunities to expand reach beyond the on-property guest., • Develop an integrated approach to in-person and digital retail., • Monitor online sales, conversion, average order value, fulfillment performance, and customer feedback. Marketing and Business Development • Develop the annual retail marketing strategy., • Lead the Larder retail marketing strategy in partnership with Marketing and Food and Beverage leadership., • Partner with Marketing on campaigns, product launches, seasonal stories, social content, email communication, and public relations opportunities., • Identify products and collections with strong storytelling and media potential., • Develop programs that encourage hotel guests, local guests, Pearl visitors, and online customers to engage with retail., • Integrate retail thoughtfully into hotel programming, culinary events, beverage experiences, holidays, and community initiatives. Activations and Experiences • Develop and direct retail activations that drive engagement, storytelling, and commercial performance., • Oversee pop-ups, artisan showcases, product launches, trunk shows, seasonal markets, book signings, tastings, and collaborative events.

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room allocations, occupancy, and supervises the guest relations & concierge team to optimize guest satisfaction and operational efficiency. This is a full-time, salaried position scheduled for 37.5 hours per week. As a member of the Hope Lodge management team, this position requires schedule flexibility, participation in rotating on-call coverage, occasional evening or overnight coverage when needed, and some holiday coverage. ESSENTIAL FUNCTIONS: • Manage guest referrals and check-ins to ensure timely registration and room assignments (30%), • Supervise concierge staff and provide training for excellent guest service (25%), • Coordinate guest amenities, transportation, and special accommodations (15%), • Maintain guest records and room inventory accurately (10%), • Conduct inspections of guest rooms and public areas for readiness and cleanliness (10%), • Address guest feedback and resolve concerns promptly (10%) EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or Equivalent Preferred Degree: Bachelor's Degree Minimum of 3 years of experience in guest relations, front desk management, or hospitality management, with at least 1-2 years in a supervisory or managerial role. Valid Driver's License with Clean Driving Record is Required KNOWLEDGE, SKILLS, AND ABILITY: Strong leadership and team management skills Knowledge of hotel management systems and reservation software Ability to analyze data and adjust processes to improve occupancy Strong interpersonal and customer service skills Ability to work in a fast-paced, guest-facing environment TRAVEL REQUIREMENTS: Travel Required for initial training upon hire, otherwise minimal travel required PHYSICAL REQUIREMENTS: The Guest Relations Manager may need to spend extended periods standing or walking, especially during peak check-in/check-out times or while assisting guests throughout the facility. Occasionally, the Guest Relations Manager may need to lift or carry items such as luggage or supplies for guests, particularly during room turnarounds or when assisting with guest needs. Some manual tasks, such as arranging guest amenities or organizing front desk materials, may be required as part of daily operations, requiring manual dexterity and physical coordination. In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility. Conducting room inspections to ensure cleanliness, safety, and readiness for guest occupancy may involve walking throughout the facility and performing physical tasks such as checking bedding, supplies, and amenities. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Hotel Valencia Riverwalk - San Antonio, TX 78205 Position Type Full Time WE NEED BIG STARS LIKE YOU!!! Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels that are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. JOB SUMMARY This is an exempt position. Employees in this role are expected to perform the duties and responsibilities assigned to them and are not compensated based on hours worked. Due to the nature of the position, work schedules may vary, and the role may require working more than 40 hours in a workweek and/or more than 8 hours in a day as necessary to meet business needs, including evenings, weekends, or peak operational periods. Candidates applying for management positions are expected to possess the professional knowledge, leadership capabilities, and functional expertise required to perform the essential duties of the role. While onboarding will be provided to familiarize successful candidates with Company-specific systems, processes, and culture, management hires are expected to bring with them the core competencies necessary to lead, make decisions, and achieve results within their area of responsibility. Responsible for servicing and executing group room contracts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Operational Responsibilities • Planning and oversee client meetings and functions to ensure customer satisfaction., • Provide conference services for most in-house groups, conferences and meetings., • Work with other departments within the hotel to provide quality service., • Achieve budgeted revenues and expenses and maximize profitability related to the sales department., • Maintain correct procedures for credit control, financial transactions, and security of financial assets., • Promptly respond to and resolve client requests, complaints, or questions in a courteous and timely manner., • Any other duties as assigned by an immediate supervisor. Knowledge and Skills: • Excellent written, spoken, and presentation skills. Additional language ability, a plus., • Must have comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations., • Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies., • Must have exceptional mathematical and computer skills., • Must be able to work a flexible schedule including nights, holidays, and weekends, as needed., • Delphi systems knowledge preferred. Leadership Skills: • Demonstrates commitment to Valencia Group Hospitality operating principles and philosophies., • Holds self and others accountable for achieving results., • Addresses conflict in a timely manner., • Contributes to team results., • Deals with change effectively. Relationship Skills: • Always applies the principles of trust, honesty, respect, integrity and commitment., • Establishes confidence in Catering & Conference Sales among peers throughout the hotel and throughout Valencia Group., • Guest Services, • Respond to guest inquiries, requests, concerns in a timely manner, • Investigate and resolve any service issues properly addressing both internally recovering the guest as appropriate., • Make and receive calls regarding guest experience to ensure guest satisfaction., • Team Support and Training, • Always be available to assist other departments as needed, • Attend and complete company-mandated training, • Attend and participate in company-organized training, • Communication and Reporting, • Site Inspection Communication, Monthly Forecasts, Weekly Solicitation and Activity Reports, • Provide and communicate detailed BEOs and Resumes (and updates) to ensure all departments are prepared to meet guests' expectations., • Attend Daily Stand up and BEO meetings and communicate answers to any questions in a timely, • Review and respond to emails effectively without delay, • Safety & Compliance, • Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations., • Report unsafe conditions, • Ensure to complete all required certification, harassment, and safety and security training, • Report any incidents and create an incident report on the same day BASICS • Maintain cleanliness and organization in all work areas, • Display courteous behavior with guests and team members, • Report any unsafe conditions immediately, • Ensure hotel equipment is in proper working condition, • Perform any additional duties assigned by the supervisor Physical Requirements • Sitting: Frequently- Padded office chair, chair with back for breaks and meal periods. Completing required paperwork, answering emails, various other computer driven tasks., • Standing/Walking: Frequently to include walking approximately one block to/from hotel location. Typing, Viewing monitors, Writing, Reading, • Lifting/Carrying: typically, less than 15lbs; occasionally lifting and carrying, • Other Physical Requirements: handling/grasping paperwork; phone and computer device usage frequently Working Environment • Interior: Indoor office setting and interior of all areas of the hotel; All guest and back of the house areas to include walking on carpet/ tile, hard wood flooring, concrete, stairs, elevator usage and back of house areas to include walking though the kitchen area on occasion., • Exterior: Exposure to weather conditions and elements also to include walking on tile and concrete, stair usage, elevator usage. CANDIDATE PROFILE Education and Experience • 2 Years of Catering or Conference Services Experience, • Bachelor's degree is a plus. High school education and relevant training and experience required., • Previous sales or Conference Services experience, Food and Beverage knowledge, detail oriented and highly organized., • The purpose of the Catering & Conference Services Manager is to assist in assuring the overall success of the hotel by meeting or exceeding the company's expectations for top line revenue. ESSENTIAL SKILLS AND QUALIFICATIONS • Two to three years of progressive experience in full-service hotel environment, • Strong verbal and written communication skills, • Effective time management and problem-solving skills, • Communicates clearly and effectively with others, • Ability to work well with a team and demonstrate attention to detail, • Excellent organizational skills and interpersonal abilities, • Contributes to team results, • TABC and Food Handlers Certifications, • Must have a comprehensive knowledge of all hotel departments and functions.

$3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid Travel & Hotel + Growth Opportunities Are you a high-performing sales leader with a strong ability to drive revenue, lead teams, and sell premium services? We're hiring a Senior Travel Sales Manager to join one of the fastest-growing luxury spa groups in the country. In this role, you'll travel to high-priority locations to coach teams, lead in-spa sales efforts, stabilize performance, and ensure a five-star client experience. This is a travel-based leadership position where you will be deployed to one MedSpa location at a time for 60 to 90 days per assignment, depending on how quickly the location stabilizes. You'll manage performance, coach team members, and implement high-conversion strategies. Once aligned, you'll move on to the next priority location. Coverage includes Florida, Texas, Georgia, Kentucky, Indiana, Ohio, Oklahoma, and Tennessee. All travel costs are fully covered. You'll return home between deployments. Schedule: Sunday through Friday (Saturday off) • Lead daily sales operations and strategy at assigned MedSpa locations, • Support new spa openings and align new team members, • Sell premium services such as injectables, facials, skincare, body contouring, and memberships, • Train and motivate in-spa teams to exceed revenue goals, • Coach front desk and sales staff on conversion tactics and service presentation, • Build long-term client relationships to increase retention and referrals Please apply only if you meet all the following qualifications: • Minimum 2 years of strong sales leadership experience, ideally in high-end services (spa, aesthetics, luxury retail, wellness, or hospitality), • Proven track record of exceeding revenue targets and KPIs, • Background in multi-location or high-volume sales team management, • Strong client-facing communication skills and a polished, professional presence, • Open and flexible availability for 6090 day travel assignments, • MedSpa experience is a strong plus but not required if you have solid luxury or consultative sales background During Paid Training (First 30 Days): • $3,000/month base salary, • 5%10% commission on net sales, even during training, • Top performers consistently earn well above base After Second Month of Deployment: • $1,000 monthly bonus (no absences) Additional Perks: • Company car and fully paid travel (flights, gas, tolls, hotels), • 100% covered business-related travel expenses, • Clear promotion pathway to higher leadership roles, • Ongoing training and leadership development, • Employee discounts on all spa services and products Not an Entry-Level Role This is a senior-level position for candidates with strong sales backgrounds and team leadership experience. Applicants without relevant experience will not be considered.

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. Candidate Profile Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Core Work Activities Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Understands employee positions well enough to perform duties in employees' absence. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Supports daily Front Desk shift operations. Supporting Progress Toward Guest Services and Front Desk Goals Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Observes staffing levels to ensure that guest service, operational needs and financial objectives are met. Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supports same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Supporting Projects and Policies Supports implementation of customer recognition/service programs, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Supports training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent & Marriott managed properties in North America for you & your family members, • Discounted Parking, • Daily Associate Meals The Busperson plays a vital supporting role in ensuring a seamless and refined dining experience for all guests. This position is responsible for maintaining the cleanliness and readiness of dining tables, supporting service staff during all meal periods, and upholding the highest standards of service etiquette and mise en place. In alignment with our brand’s luxury standards and service expectations, the Bus person demonstrates professionalism, attention to detail, and consistency, contributing to an exceptional and memorable guest experience. What will you be doing? Table Maintenance & Presentation • Discreetly and efficiently clear used tableware and reset tables in accordance with fine dining presentation standards, ensuring all service items are polished and precisely arranged. Station Readiness • Maintain all service stations with fully stocked and impeccably arranged items including silverware, linens, glassware, and condiments, anticipating the needs of service staff and guests. Guest Engagement • Greet guests with warmth and poise. Offer and replenish bread service, butter, and beverages, ensuring an elegant start to the dining experience and attentive service throughout the meal. Back-of-House Coordination • Safely and promptly transport soiled serviceware and glassware to the stewarding area, maintaining a clean and organized dining environment. Team Collaboration • Exhibit a proactive, cooperative spirit by assisting colleagues and supporting all aspects of the dining service operation. Additional Responsibilities • Perform additional duties as requested by the Restaurant Manager to ensure smooth operations and guest satisfaction. What is required? • Professional demeanor with excellent communication skills in English., • Warm, guest-focused approach and an ability to anticipate needs with discretion and grace, • Knowledge of fine dining table settings, service styles, and etiquette. Ability to lift and carry up to 50 lbs and maneuver through a busy dining room with elegance and efficiency. • Capacity to push service carts weighing up to 150 lbs., • Well-groomed appearance and impeccable hygiene, consistent with luxury hospitality standards., • Dependability, punctuality, and a strong sense of teamwork., • Previous experience in a similar position is highly preferred., • Food Handlers and TABC certification is required., • Must be able to work in a fast paced environment., • Ability to work mornings, weekends, and holidays as needed.

Job Description As our Maintenance Technician, you will be the backbone of our hotel's daily operations. You will be responsible for preserving the excellent condition of our suites, public spaces, and exterior grounds. From responding to guest maintenance requests to conducting preventative maintenance, you will play a direct role in ensuring our guests have a safe and perfect stay. Key Responsibilities: • Guest Service: Promptly and courteously respond to guest requests for maintenance issues in their suites (e.g., fixing a leaky faucet, troubleshooting TV/Wi-Fi issues, adjusting AC)., • Preventative Maintenance: Conduct routine inspections and perform preventative maintenance on hotel rooms, public areas, and back-of-house equipment following Marriott standards., • General Repairs: Perform basic plumbing, electrical, HVAC, carpentry, and painting repairs., • Property Upkeep: Assist with groundskeeping, trash removal, and ensuring the exterior of the building is clean and presentable., • Pool Maintenance: Monitor and maintain the hotel pool and spa chemistry and cleanliness (CPO certification is a plus!)., • Safety & Compliance: Ensure all life safety systems (fire alarms, extinguishers) are operational and that all work complies with health and safety regulations., • Communication: Keep the Maintenance Manager and Front Desk updated on room status and repair timelines. Qualifications & Skills: • Previous maintenance experience, preferably in a hotel, apartment complex, or commercial building setting., • Basic working knowledge of plumbing, electrical, HVAC, and general carpentry., • Strong customer service skills with a friendly and approachable demeanor., • Ability to work independently, prioritize tasks, and handle multiple projects simultaneously., • Physical stamina to stand, walk, lift, and carry heavy objects (up to 50 lbs) throughout the shift., • Flexible schedule availability, including weekends and holidays, as hotel operations run 24/7., • Bonus: HVAC certification, CPO (Certified Pool Operator) license, or bilingual (English/Spanish).

Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. The Director of Operations is a key member of the hotel's Executive Leadership Team and is responsible for providing strategic and hands-on operational leadership across the property, with a primary focus on Food & Beverage and Culinary operations. This position will play a critical role in driving operational excellence, financial performance, guest satisfaction, and leadership accountability while supporting the hotel through a significant period of operational transition and growth. The Director of Operations will partner closely with the Director of Culinary, General Manager, outlet leaders, and ownership to provide structure, operational expertise, and consistent execution across Food & Beverage. This role requires a highly visible and experienced hotel operator who can quickly assess operational needs, establish priorities, drive productivity, and translate strategic initiatives into executable operating plans. While Culinary and Food & Beverage will be the primary areas of focus, the Director of Operations will also provide leadership and operational support to Rooms, Housekeeping, and other hotel departments as business needs require. Essential Job Functions: • Provide strategic and hands-on leadership for the hotel's Food & Beverage and Culinary operations, ensuring consistent execution of service, quality, financial, and operational standards., • Partner closely with the Director of Culinary to align culinary strategy with overall hotel operations, financial expectations, guest experience, and ownership priorities., • Provide operational guidance and support to Culinary leadership, particularly in the areas of hotel operations, labor management, productivity, financial performance, scheduling, forecasting, and departmental accountability., • Support the assessment of Culinary operations, including staffing models, productivity, workflow, kitchen structure, labor utilization, and operational efficiencies., • Help lead the complexing, consolidation, and integration of kitchen operations, ensuring appropriate planning, communication, staffing, workflow, and execution throughout the transition., • Partner with Culinary and F&B leaders to identify opportunities to improve productivity while maintaining appropriate service, quality, safety, and luxury standards., • Maintain a strong presence in restaurants, bars, banquets, kitchens, and other F&B areas to evaluate execution, identify operational gaps, and support leaders in real time., • Ensure outlet and culinary leaders establish clear expectations and consistently hold teams accountable for performance, service, productivity, and workplace standards. F&B Activations and Programming: • Lead the operational planning and execution of new Food & Beverage activations, programming, concepts, and guest experiences., • Translate activation concepts into detailed operating plans, including staffing, labor, service flow, culinary requirements, training, equipment, supplies, communication, and execution standards., • Coordinate closely with Culinary, outlet leadership, Sales & Marketing, and other hotel departments to ensure activations are operationally ready prior to launch., • Establish timelines, ownership, deliverables, and measures of success for new initiatives., • Remain actively involved through launch and post-launch stabilization to ensure activations are sustainable, operationally effective, and aligned with the intended guest experience., • Evaluate activation performance and make operational adjustments based on guest feedback, financial performance, team feedback, and business demand., • Ensure new programming is incorporated into the ongoing operating rhythm of the hotel rather than treated solely as a launch initiative. Financial Performance and Productivity: • Drive departmental productivity through effective labor planning, scheduling, forecasting, staffing models, and operational efficiencies., • Partner with the General Manager, Director of Culinary, Finance, and department leaders to establish and monitor labor and productivity expectations., • Review financial and operational performance regularly and develop action plans to address unfavorable trends., • Monitor labor costs, cost of sales, operating expenses, revenue opportunities, and departmental profitability., • Assist leaders in understanding the operational drivers behind financial performance and establishing appropriate corrective action when expectations are not achieved., • Balance financial discipline with the service levels and operating standards expected within a luxury hotel environment. Guest Experience and Quality: • Maintain a highly visible presence throughout guest-facing areas, particularly Food & Beverage outlets., • Monitor guest satisfaction results, including GSS, OpenTable, and other applicable guest feedback platforms, and partner with leaders to address trends or opportunities., • Ensure guest concerns and service failures are addressed promptly, professionally, and with appropriate follow-through., • Identify recurring service or operational issues and implement sustainable solutions rather than isolated corrections., • Reinforce a culture of anticipatory service, attention to detail, accountability, and genuine hospitality., • Ensure operational transitions do not negatively impact established guest service and quality standards. Ownership and Executive Leadership Partnership: • Develop and maintain a strong working relationship with ownership, the General Manager, and hotel leadership., • Communicate regularly and transparently regarding operational performance, challenges, priorities, and progress., • Operate effectively in a highly visible, hands-on ownership environment and respond professionally and constructively to feedback., • Anticipate operational questions and concerns and maintain a strong command of current business conditions, departmental performance, and action plans., • Serve as a trusted operational partner who can provide thoughtful recommendations while remaining adaptable to changing priorities., • Represent the hotel professionally in interactions with ownership, corporate leadership, guests, associates, and external partners. Leadership and Team Development: • Quickly establish credibility and productive working relationships with department leaders and associates., • Provide stability, structure, and clear direction during periods of organizational or operational change., • Establish clear performance expectations and ensure consistent follow-through and accountability., • Coach and develop leaders to strengthen operational knowledge, decision-making, communication, and leadership effectiveness., • Foster collaboration between Culinary, Food & Beverage, Rooms, Housekeeping, and other departments., • Promote an environment of professional communication, mutual respect, accountability, and solution-oriented leadership., • Support succession planning and the development of internal leadership talent., • Partner with People & Culture on performance management, staffing, organizational structure, associate relations, and leadership development as appropriate. Rooms and Hotel Operations: • Provide operational support and oversight to Rooms and Housekeeping as business needs require., • Partner with Rooms leadership to maintain guest satisfaction, cleanliness, productivity, staffing, and service standards., • Support cross-functional hotel operations during periods of high occupancy, special events, leadership vacancies, or other operational needs., • Serve as a senior operational leader capable of making sound hotel-wide decisions in the absence of the General Manager or other executive leaders., • Promote strong communication and coordination between Rooms, Food & Beverage, Culinary, Engineering, Security, and other operating departments. Required Skills and Abilities: • Significant progressive hotel operations leadership experience, with substantial Food & Beverage leadership responsibility required., • Previous Director of Operations, Director of Food & Beverage, Assistant General Manager, Hotel Manager, or comparable senior hotel leadership experience strongly preferred., • Luxury, upper-upscale, full-service, or complex hotel experience strongly preferred., • Demonstrated experience leading multi-outlet Food & Beverage operations, including restaurants, bars, banquets, and culinary operations., • Strong understanding of hotel financial management, labor productivity, forecasting, budgeting, scheduling, and departmental profitability., • Experience supporting operational restructuring, integration, consolidation, or significant organizational change preferred., • Demonstrated ability to launch and operationalize new F&B concepts, activations, or programming., • Strong understanding of guest satisfaction metrics and reputation platforms, including GSS and OpenTable or comparable systems., • Ability to operate successfully in a highly visible environment with regular ownership involvement., • Proven ability to build credibility quickly, lead through change, and hold leaders accountable while maintaining productive working relationships. <

Anthony Hotel Food & Beverage Manager. Anthony Hotel is looking for a highly qualified, energetic, experienced, and professional Food & Beverage Manager to manage the daily operations, motivate employees, build sales, and create memorable experiences for our guests. Ensure great food is served to ev

Job Description Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented hospitality professionals who consistently deliver exceptional results. Our Associates are encouraged to reach their fullest potential by creating a differentiated guest experience while driving outstanding bottom line performance. Learn more about what makes Meyer Jabara Hotels different: What's Your JQ? MJ Hotels Want to Know. https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be Our hotel is seeking a Food & Beverage Manager! The Food & Beverage Manager serves as part of the F&B management team and participates in regular Manager on Duty coverage for property-wide Food & Beverage operations. This is not a back-office-only role. The right candidate will be comfortable leading live service while also building routines that make excellent hospitality easier to deliver consistently. This is a full-time, salaried F&B management role with schedule flexibility based on business needs. This is an ideal opportunity for a hospitality leader who can move between the floor, the team, and the systems behind the operation with confidence and care. Key Responsibilities • F&B Floor Leadership / Manager on Duty, • POS Administration & Operating Tools, • Scheduling, Timekeeping & Payroll Process Support, • Inventory, Ordering & Receiving Systems Qualifications • Previous food and beverage leadership, restaurant management, hotel outlet, event, training, or hospitality operations experience., • Strong understanding of service standards and live hospitality operations., • Experience leading teams during active service., • Ability to write clear SOPs, checklists, training tools, and operational communication., • Comfort working with POS systems, scheduling systems, timekeeping tools, payroll workflows, shared documents, and basic reporting., • Ability to train managers and colleagues on systems and standards., • Strong verbal and written communication skills., • Ability to balance floor leadership with systems/project work. If you believe you have the J Quality please click through to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

Job Description Job Title: Front Office Manager Department: Rooms Supervisor: Assistant General Manager and General Manager Summary The Hotel Front Office Manager oversees the daily operations of the front desk and guest services departments, ensuring exceptional service and smooth check-in/check-out experiences. This role is pivotal in maintaining guest satisfaction, managing staff performance, and coordinating with other hotel departments to deliver a seamless hospitality experience. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Supervise all front office staff including front desk, night audit, concierge, bell services, and in some instances drivers., • Ensure efficient guest check-in/check-out procedures are in place and used consistently, • Handle guest complaints and resolve issues promptly, • Monitor room availability and coordinate with housekeeping, • • Train, coach, and schedule front office personnel to meet business expectations and demands, • Conduct regular performance evaluations and provide constructive feedback, • • Address performance issues through coaching and formal disciplinary action when necessary, • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement, • Uphold brand and company policies and service standards Supervisory Responsibilities This role oversees and manages all front office staff including front desk, night audit, concierge, bell services, and occasionally drivers directly employed by ALH. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from four-year college or university preferred; hospitality degree preferred. Two years’ related experience managing a front office staff; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Job Description Join our team as a Food & Beverage Supervisor at Doubletree by Hilton San Antonio Airport! Imagine leading a team at a vibrant hotel where every meal every meal is more than just food - it’s an experience. We’re seeking a dedicated Food & Beverage Supervisor to help us create unforgettable dining moments. From our restaurant to our bar and banquets, you’ll be the driving force ensuring guests enjoy an exceptional time with us. Your Role: As the Food & Beverage Supervisor, you'll partner closely with the F&B Manager to guide the daily operations of our food and beverage services. Your leadership will be key in ensuring seamless service while maximizing both guest satisfaction and revenue. Some of your responsibilities include: • Assist in managing the day-to-day operations of our restaurant, bar, and banquet services, ensuring each guest receives attentive and courteous service., • Provide leadership and foster a positive, cooperative work environment that maximizes productivity and boosts team morale., • Maintain high standards of cleanliness, sanitation, and safety, ensuring all areas are up to standard, especially during high guest traffic., • Handle guest requests and concerns with professionalism, ensuring their needs are met promptly and effectively., • Prioritize and organize work assignments, delegate tasks efficiently, and assist in developing and implementing promotional ideas for our outlets., • Use the F&B POS computer system and radios efficiently, maintaining clear and professional communication with staff., • Ensure compliance with brand and company training, handle cash accurately, and ensure all equipment is well-maintained., • Assist team members with hands-on guest service during peak periods., • Other duties as assigned. What We’re Looking For: • 2+ years of experience in Food & Beverage in a hotel or restaurant setting., • Leadership experience preferred., • High school diploma or equivalent required., • Unexpired Alcohol Awareness Certification and Food Handlers Certifications., • Flexible availability. What We’ll Do For You: • Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members), • Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members), • 401(k) Retirement Plan – Secure your future with our generous company match., • Education Program – Further your career with our tuition reimbursement program., • Hotel Travel Discounts – Explore the world with special rates., • Daily Pay – Access your earnings when you need them. Why Join Quorum Hospitality? Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Job DescriptionPosition Summary The Food & Beverage Manager is a hands-on operational leader responsible for the hotel's complete food and beverage operation, including the restaurant, bar, kitchen, and banquet functions. This position requires a manager who is equally comfortable leading back-of-house execution and front-of-house service. The ideal candidate brings strong kitchen discipline, financial awareness, service leadership, creativity, and the ability to develop a team. Key ResponsibilitiesKitchen & Culinary Operations • Provide daily hands-on oversight of kitchen operations, including opening readiness, line checks, prep levels, execution, cleanliness, and closing standards., • Maintain consistent food quality, presentation, portioning, recipes, and ticket-time expectations., • Establish and enforce prep systems, pars, labeling, rotation, storage, sanitation, and food-safety standards., • Manage food ordering, receiving, inventory, product utilization, waste, and food-cost controls., • Identify opportunities to cross-utilize ingredients and simplify execution without sacrificing quality or guest appeal.Restaurant & Bar Operations, • Lead restaurant and bar operations with visible floor presence during key service periods., • Set and maintain standards for hospitality, speed of service, cleanliness, product knowledge, suggestive selling, and guest engagement., • Train, coach, schedule, and hold front-of-house team members accountable for performance and service standards., • Respond to guest concerns promptly and use feedback to improve procedures, training, and the overall experience., • Maintain responsible alcohol-service practices and applicable hotel, brand, and regulatory standards.Banquets & Meeting Events, • Oversee food and beverage execution for four hotel meeting spaces totaling approximately 3,100 square feet., • Partner closely with Sales and hotel leadership to review BEOs, staffing needs, setup requirements, timing, menus, and special requests., • Ensure banquet events are properly prepared, staffed, set, executed, and closed out according to the BEO and hotel standards., • Balance banquet demand with restaurant, bar, and kitchen operations to ensure appropriate staffing and production planning.Financial & Administrative Management, • Manage food cost, beverage cost, labor, overtime, purchasing, inventory, waste, and other controllable expenses., • Build schedules based on forecasted hotel occupancy, restaurant demand, banquet business, and business levels., • Review departmental performance and identify specific actions to improve revenue, average check, profitability, productivity, and cost control., • Complete inventories, ordering, invoices, payroll-related responsibilities, and required operational reporting accurately and on time., • Protect hotel assets and ensure appropriate cash, purchasing, receiving, and inventory controls.Leadership & Team Development, • Recruit, train, coach, and develop a cross-functional food and beverage team., • Create clear expectations and accountability for both front-of-house and back-of-house employees., • Build a culture of teamwork between the kitchen, restaurant, bar, banquets, Sales, Front Office, and other hotel departments., • Lead by example with a hands-on management style and willingness to step into operations when business needs require it., • Conduct regular training and reinforce food safety, service, attendance, productivity, and brand standards. Qualifications • Prior food and beverage leadership experience in a hotel, restaurant, resort, club, or comparable operation., • Strong back-of-house/kitchen operations experience is highly preferred; candidate must be comfortable managing culinary execution, food cost, inventory, prep systems, and kitchen employees., • Demonstrated ability to lead front-of-house restaurant and/or bar service in addition to kitchen operations., • Banquet or catered-event experience strongly preferred., • Working knowledge of scheduling, labor management, inventory, purchasing, food cost, beverage cost, and basic departmental financial reporting.

Job DescriptionDescription: The Guest Service Supervisor oversees the day-to-day operations of the Front Office including, but not limited to: personnel, budget performance, and financial controls. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • One year experience supervising (at least) three associates., • Two years’ experience in service industry., • High school diploma or equivalent SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear, • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Supervisory skills: Train, appraise, document, motivate., • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events., • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guests Skills: • Train and develop associates through meetings, logs, etc., • Monitor and document associates for both positive and negative feedback., • Computer literate to thoroughly operate property management system., • Maintain organization of supplies and order as necessary. Abilities: • Multi task, remain associate and guest service centric., • Effectively communicate with guests, department heads, associates and home office support staff., • Solve guest issues with professionalism maintain hospitable attitude., • Market and promote to increase exposure and sales., • Stay organized and proactively organize in a fast paced environment. SPECIFIC RESPONSIBILITIES • Maintain a professional cohesive team by: Training, coaching, counseling and developing the most qualified individuals., • Promote positive morale and friendly attitudes., • Work within budgeted guidelines for maximum revenues and within labor models., • Learn and utilize PMS., • Check all credit cards for validity and ensure all cash, check and miscellaneous departments are in balance at shifts end., • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special requests when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts through guest interaction and pass information on to appropriate individual., • Maintain safety and security practices, have thorough knowledge of emergency procedures., • Ensure guests are provided with the highest quality product and service., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Maintain certification from a brand approved responsible vendor training program., • Utilize Service Recovery Log and other necessary communication logs from shift to shift. Respond to guest comments and issues in a timely manner., • Other duties as assigned, and as staffing needs arise throughout the hotel. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • General Manager, • Guest Service Manager

Job Description Department: Sales & Marketing Reports To: General Manager Location: San Antonio, TX Position Level: Department Head Role Purpose Lead the hotel’s commercial strategy by driving revenue performance, developing key partnerships, and strengthening market position across extended‑stay, government, military, medical, and corporate segments. Ensure alignment with IHG brand standards, revenue strategies, and long‑term business objectives. Key Responsibilities Sales Strategy & Planning • Develop and execute the annual Sales & Marketing Plan, • Identify revenue opportunities across all key segments, • Partner with Revenue Management on pricing, forecasting, and channel optimization, • Monitor market trends, comp‑set activity, and demand shifts Business Development • Conduct proactive outside sales and account acquisition, • Build and maintain relationships with high‑value accounts, • Manage RFPs, negotiated rate agreements, and long‑term stay contracts, • Conduct site visits, presentations, and account reviews Account Management • Maintain strong relationships with existing corporate, government, and military partners, • Ensure account retention through consistent communication and service delivery, • Oversee group blocks, extended‑stay accounts, and special projects Brand & Operational Alignment • Ensure compliance with IHG brand standards and reporting requirements, • Collaborate with Operations to support group and long‑term stay execution, • Represent the hotel at community events, trade shows, and industry functions, • Maintain accurate sales activity logs, reports, and forecasts Leadership & Culture • Provide direction, coaching, and support to the sales team (if applicable), • Promote IHG’s Winning Ways and a culture of accountability, • Support cross‑departmental collaboration to enhance guest experience Qualifications • 3–5+ years of hotel sales leadership experience, • Strong understanding of extended‑stay, government, and corporate travel segments, • IHG experience preferred (Merlin, Concerto, GRS, Business Edge), • Proven ability to drive revenue and develop accounts, • Strong communication, negotiation, and analytical skills, • Valid driver’s license and reliable transportation What We Offer • Competitive salary + performance‑based bonus, • IHG travel benefits and brand resources, • Supportive ownership and operational leadership, • Opportunity to influence long‑term commercial strategy

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