General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred
Responsibilities · Supervise and coordinate the activities of the housekeeping team · Assign and inspect cleaning tasks to ensure they are completed to high As a cleaning supervisor, you train new team members, oversee big-picture tasks, and work closely with other departments. We'll be in touch shortly," "Expect to hear from us soon, Once you apply, please provide means were we can contact you in the chat so we can reach out to discuss your application further
Accounting Assistant/Bedroom Coordinator Position Summary We are seeking a skilled Accounts Payable & Receivable Specialist to assist the controller and help manage the company’s financial transactions. Handle all bedroom reservations using Rezstream software. The ideal candidate will have a strong background in accounting and financial processes, excellent multi-tasking and organizational skills. Salary · $30-$33 depending on experience Qualifications · B.A. degree ( Accounting major preferred) or comparable work experience · Full working knowledge of Microsoft Word, Excel · Excellent spelling, grammar, and writing skills · Detail-oriented · Good phone/voice manner · Good interpersonal skills · Well-groomed appearance, business attire; casual attire is not acceptable Key Responsibilities Process and manage accounts payable (AP) and accounts receivable (AR) transactions accurately and timely. Reconcile vendor and member accounts to ensure all payments and receipts are accounted for. Prepare and distribute monthly statements to members and follow up on overdue payments. Update and maintain monthly AR reports for management. Post payments and deposits. Assist the Finance Department Managers as needed. · Handle all bedroom reservations. · Hire and schedule housekeeping staff. · Train new employees on software. · Monitor and inspect bedrooms on a daily basis. Work Schedule · Monday through Friday, 9 a.m. - 5 p.m. Benefits · Co-pay medical, dental, optical, and paid vacation to be discussed.
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus