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Job Description About the Role: The Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves collaborating with healthcare providers, patients, and their families to develop and implement individualized care plans that address medical, emotional, and social needs. The Care Coordinator will monitor patient progress, facilitate communication among all parties, and advocate for patients to ensure they receive the necessary resources and support. By effectively managing care transitions and follow-ups, the Care Coordinator aims to improve patient outcomes and enhance overall satisfaction with the healthcare experience. Ultimately, this role is vital in bridging gaps in care and promoting a holistic approach to health management. Minimum Qualifications: • Bachelor's degree in human servies, social work, or a related field., • Experience in a healthcare setting, preferably in care coordination or case management., • Experience with electronic health record (EHR) systems., • Develop and maintain individualized care plans in collaboration with patients, families, and healthcare providers., • Coordinate appointments, referrals, and follow-up care to ensure seamless transitions between different levels of care., • Monitor patient progress and adjust care plans as necessary, providing ongoing support and education to patients and their families., • Act as a liaison between patients and healthcare providers, facilitating communication and addressing any concerns or barriers to care. The required skills of communication and interpersonal relations are essential for building trust and rapport with patients and their families, ensuring they feel supported throughout their care journey. Organizational skills are utilized daily to manage multiple patient cases, appointments, and follow-ups efficiently. Problem-solving skills come into play when addressing barriers to care, allowing the Care Coordinator to find effective solutions tailored to each patient's unique situation. Familiarity with healthcare regulations and policies is crucial for navigating the complexities of patient care and ensuring compliance. Preferred skills, such as knowledge of community resources, enhance the Care Coordinator's ability to connect patients with additional support services, further improving their overall health outcomes.

Job Description TransCare Program Coordinator In Our Own Voices, Inc. (IOOV) Albany, NY | Full-Time, Exempt | On-Site (Evenings & weekends required as needed) Reports To: Director of Interventions About In Our Own Voices, Inc. In Our Own Voices, Inc. (IOOV) is a Black-led, LGBTQ+ people-of-color–centered nonprofit organization based in Albany, NY. IOOV is dedicated to advancing the health, safety, and empowerment of LGBTQ+ communities of color through culturally affirming health services, advocacy, and community-building. Our work is rooted in racial justice, gender equity, and liberation-centered care. The TransCare Program is a cornerstone of IOOV’s LGBTQ+ Health Services, delivering HIV, STI, and HCV prevention, education, testing, and linkage-to-care services designed specifically for Transgender and Gender Non-Conforming/Non-Binary (TGNCNB) communities of color. Position Summary The TransCare Program Coordinator is a leadership role within IOOV’s LGBTQ+ Health Services team. This position is responsible for coordinating, implementing, and expanding culturally responsive HIV/STI/HCV prevention and care initiatives for TGNCNB communities of color. The Coordinator oversees evidence-based and community-rooted interventions, supervises program staff, facilitates outreach and engagement, and ensures high-quality, compliant service delivery. This role blends direct service, program leadership, staff supervision, and community engagement to reduce health disparities, strengthen care access, and build affirming systems of support for TGNCNB individuals. Major Responsibilities Program Coordination & Implementation • Coordinate comprehensive HIV/STI/HCV prevention, education, testing, and linkage-to-care services for TGNCNB communities, with a focus on TGNC people of color, • Implement, recruit for, and facilitate evidence-based and homegrown interventions, including Project Phoenix and SexTransations, • Expand community-based and site-based testing services to increase the number of TGNCNB individuals who know their HIV/STI/HCV status, • Conduct risk assessments and provide direct case management, patient navigation, referrals, and linkage to affirming care, • Design and implement social marketing and health education campaigns focused on sexual health, wellness, and empowerment, • Plan, coordinate, and facilitate community events including Transgender Day of Remembrance, Gender-Affirming Drives, and the Sex Toy Drive, • Conduct in-person, digital, and community-based outreach to ensure visibility, trust-building, and sustained engagement, • Conduct HIV and HCV risk assessments, testing, and counseling services in compliance with state and federal guidelines, • Ensure timely and accurate submission of counseling, testing, and outreach data to the NYS AIDS Institute and IOOV funders, • Maintain strict compliance with HIPAA and NYS HIV Confidentiality Laws, • Supervise and support the Case Manager, Community Engagement Specialist, and Peer Advocate, • Provide onboarding, training, coaching, and performance evaluations for supervised staff, • Submit accurate and timely monthly program reports to IOOV leadership and funders, • Participate in staff meetings, cross-departmental collaboration, trainings, and professional development opportunities, • Perform additional duties as assigned to support program growth, compliance, and organizational priorities Qualifications Required • Bachelor’s degree in Public Health, Social Work, Human Services, or a related field, • Minimum of 2 years of experience in clinical or community-based HIV/STI/HCV interventions, counseling, and psychosocial assessments, • Strong knowledge of social service systems and resources supporting TGNCNB communities and people living with or at risk for HIV/STIs/HCV, • Demonstrated understanding of LGBTQ+ health, PrEP, PEP, gender-affirming care, and harm reduction approaches, • Strong group facilitation, written, and verbal communication skills, • Ability to work flexible hours, including evenings and weekends, • HIV counseling and testing certification, or willingness to obtain within 90 days (training provided), • Spanish language proficiency, • Supervisory or team leadership experience Physical Demands & Work Environment • Ability to lift up to 50 pounds unassisted, • Prolonged sitting and extensive computer use, • Close visual acuity required for detailed computer-based work, • Frequent interaction with clients, colleagues, and community partners via phone, email, and in person, • Primarily office-based with regular community outreach and event-based work Why Join IOOV? At IOOV, health equity is justice. As the TransCare Program Coordinator, you will help lead transformative work ensuring TGNCNB communities of color have access to affirming care, critical resources, and safe, empowering spaces. This role offers a meaningful opportunity to combine direct service, leadership, and community engagement while making a measurable impact on lives and systems. In Our Own Voices, Inc. is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other status protected by law. Company DescriptionIn Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.

Job DescriptionIT Litigation SupportEmployment Type: Full Time, Mid levelDepartment: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities.- Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format.- Ensures systems availability, functionality, integrity, and efficiency.- Installs new or modified litigation support hardware and software.- Resolves hardware/software interface and interoperability problems.- Maintains and controls the district's litigation support equipment inventory.- Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.- Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.- Promotes awareness of security issues among management and employees.- Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures- Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. - Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. -Performs other related duties as assigned. Qualifications:- Must be a U.S. Citizen- Bachelor's Degree (In related field)- Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance- Experience with Litigation Support principles, methods, and practices- Experience with Litigation Support systems development concepts- Performance monitoring principles and methods- Quality assurance principles- Familiarity with Technical documentation methods and procedures- Familiarity with Systems security methods and procedures- Oral and written communication techniques- Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity- Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems- Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Are you Ready to Launch Your Career? ???? Join us in our mission as an Outreach Coordinator at Catholic Charities of Tri-County Services. Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. As the Outreach Coordinator, you will play a pivotal role in individuals' lives, making a significant impact through: • Unloads shipments of food, • Maintains kitchen and pantry clean and organized, • Assists volunteers with menu preparation taking into account what is available at the Regional Food Bank, • Works with peers to document services provided and to complete all other monthly reporting requirements, • Acts as a support to peers to ensure adequate coverage on all scheduled days of operation, • Collaborates with peers and volunteers on special projects such as holiday projects including Easter, Thanksgiving and Christmas as appropriate at varying sites, • Collaborates with peers and volunteers on back to school supply distribution projects as appropriate Outreach Coordinator Minimum Salary: $20.00 Outreach Coordinator Maximum Salary: $20.00 Outreach Coordinator Schedule: 25 hours per week • Mon-Thurs with an occasional Saturday (9am-1pm), • Mon/Wed/Thurs (8 am-3:30pm) and Tues (9am-1pm) Qualifications: • Associate Degree in Human Services or a related field, • 1-3 years’ experience (preferred), • Knowledge of community resources, experience with low-income population, • MUST have:, • Valid driver’s license, • Access to a reliable vehicle We value work-life balance and offer some stellar benefits: * For benefit-eligible positions: * Health/Dental/Vision/Life Insurance * Retirement planning options * Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) * Click here to view our benefit brochure! * A collaborative work environment * Employee Assistance Program * Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) * Exciting referral bonuses * Ongoing training and development * Recognition and Awards * Career Growth * A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest. Applicants have rights under Federal Employment Law: Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

Job Description Founded as a settlement house in 1912, Trinity Alliance of the Capital Region, Inc., offers a wide variety of resources and support tailored to meet the unmet needs of children, individuals, and families in the community we represent. From parenting and reading classes to food pantries, anti-violence initiatives, housing assistance and much more, Trinity seeks to comprehensively strengthen our community in ways where it needs it, when it needs it and how it needs it. In short, we fill gaps. We listen. We learn. We care. We take action! Trinity Alliance values: Collaboration, Growth, Justice, & Compassion. Our Mission To strengthen and support our community by providing comprehensive, compassionate services in partnership with our neighbors. Our Vision Trinity Alliance of the Capital Region will be a responsive agent for change, growth and healing, a community hub that not only leads but listens. Position Summary The SNUG Site Coordinator oversees and coordinates Trinity Alliance's Albany SNUG, Troy SNUG and SNUG Clinical and Case Management Services. Working closely with the Corporate Compliance Officer, the Regional Coordinator ensures that all DCJS and OVS contract requirements are being fulfilled with fidelity, ensures accurate reporting, supports the accurate execution of the program budgets, acts as liaison to various collateral partners in support of the Directors, provides ongoing management support and guidance, interfaces with DCJS leadership, and ensures corrective actions are taken where warranted. Key Responsibilities: 1. Supervises the Albany SNUG, Troy SNUG and Social Workers to ensure contract deliverables are met and that professional growth is being attained., 2. Reviews all OVS required reports to ensure victim service and outcome targets are being met, such as number of victim assistance applications being completed, and that case management and clinical services are rendered., 3. Ensures case notes and other required reports are complete and adhere to documentation requirements, 4. Works with program leaders to conduct customer satisfaction exercises., 5. Liaises with the Albany Medical Center to ensure that Trinity teams are seeing and serving all victims., 6. Ensures that team members are receiving proper supports by working with leadership, such that burnout and vicarious trauma are mitigated., 7. Works with program leaders to ensure staff member attendance at all required trainings and in-services. Qualifications/Skills: • BS in Human Services field (i.e., Sociology, Social Work, etc.) or equivalent experience., • Excellent communication skills (written and verbal)., • Proven management experience (monitoring budgets, programmatic progress to goals, etc.), • Proven community organizing abilities., • Proven abilities to document programmatic activities and assist others., • Experience and/or training and staff supervision., • Experience working working with at-risk youth and gang members., • No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence. In addition to a competitive salary, you will enjoy a range of valuable benefits, including 14 paid holidays, health insurance starting at the beginning of your first full month of employment, and immediate accrual of sick leave. Personal time will also be available from your first day on the job.

Job Description DIRECTOR OF DAY TREATMENT, CLINICAL SERVICES Purpose: This is a six-month position, covering a leave of absence. Location: Albany, NY Program: Day Treatment Clinic Type: 32 hours/ Non-Exempt Pay Range: $42.68 (hourly) Schedule: Monday - Thursday, 7:30am – 3:30pm w/flexibility Job Ref. #: 0159 Our Mission St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview We are seeking to hire a Director of Day Treatment Clinical Services for six months to cover a leave of absence. The Director of Day Treatment Clinical Services is responsible for the development and delivery of clinical services in the R&E May School Day Treatment Program and supervises the social workers and interns within the school, and provides clinical social work consultation services to other departments within the agency. The Director manages the development and implementation of assessment and treatment planning for each child and family served by the Day Treatment Programs, under the leadership and supervision of the Associate Executive Director, Clinical Services. Requirements • Master’s Degree in Social Work, • NYS LCSW licensure, • Three years of supervisory level experience, preferably in a residential and/or special education setting Duties & Responsibilities include, but are not limited to: • Assists the Associate Executive Director, Clinical Services in ensuring that the social work services are provided according to the regulations of the NYS Education Department, the NYS Office of Mental Health, and according to the policies and philosophy of St. Catherine’s Center for Children, • Together with the Director of Day Treatment and the Supervisor of Behavior Support, oversees daily operations of the Day Treatment Program and continued professional development and support., • Supervises the R&E May School Day Treatment Program’s Social Work staff through individual and group supervision, • Provides clinical consultation to agency social workers as assigned., • Provides consultation and technical assistance to social workers in diagnosis, treatment planning and ongoing delivery of services., • Oversees assignment and delivery of individual, group and family treatment services and case management services., • Works collaboratively with Human Resources and the Business Office to ensure compliance with policies and procedures required by these departments., • In conjunction with the Human Resources Recruiter, hires social work staff for the department., • Maintains agency personnel practices and standards for those in his/ her/ their charge, completing all required evaluations for supervisees., • In conjunction with the Associate Executive Director, Clinical Services and the Director of Training and Professional Development, ensures provision of orientation and ongoing training for social work staff and that staff participate as scheduled in all required trainings., • Under the supervision of the Associate Executive Director, Clinical Services maintains the social work program budget., • In collaboration with the Coordinator of Centralized Intake, participates in Day Treatment intakes and collaborates with the Coordinator to schedule timely admissions for students entering the Day Treatment., • Collaborates with the Coordinator of Centralized Intake to arrange timely and comprehensive admissions process that ensures residential and day treatment staff are informed of information necessary for initial assessment and treatment planning., • Arranges for assigned social worker to meet with child, family and referring agency on admission day and facilitate admission procedure., • Participates in weekly meetings of Day Treatment Placement Team, considering new admissions, the children’s transitions from one program to another, and continuum of care for least restrictive environment and/or return home to permanent family., • Ensures that assigned social work staff facilitate interdisciplinary treatment team meetings at initial (30 Day), quarterly, and other as needed intervals, for the children and families in the Day Treatment Department, according to the requirements of regulatory bodies and the policies and philosophy of St. Catherine’s Center for Children., • Ensures that assigned social work staff complete and document psycho-social assessments, and treatment plans developed by treatment teams at Treatment Planning Meetings, at initial (30 Day), quarterly, and other as needed intervals, for the children and families in the Day Treatment Department, according to the requirements of regulatory bodies and the policies and philosophy of St. Catherine’s Center for Children., • Ensures that treatment planning is focused on return to permanent home or to least restrictive setting as soon as possible, with provision of aftercare services when needed., • Actively engages parents in treatment planning and fosters partnership with parents in all Day Treatment operations., • Ensures that child, family members, referring agency, and other involved community members participate in the assessment and treatment planning process for each child/family served, collaborate in the development and implementation of the service plan, and that the needs and goals of all involved parties are addressed., • Collaborates with the R&E May School CSE Chair in the development and implementation of social work services as mandated in the IEP., • Ensures that social workers participate in the development and implementation of the FBA, BIP, ICSP, and Safety Plan, according to the requirements of regulatory bodies and the policies and philosophy of St. Catherine’s Center for Children., • Ensures that social work staff provide individual, group, family, and case management services for assigned children and families as required by the treatment plan, including mandated IEP services., • Ensures that social work staff develop and address discharge planning goals, including the process related to aftercare and arranging services in the community prior to discharge, complete the discharge summary, and send the summary to receiving treatment agency, according to the requirements of regulatory bodies and the policies and philosophy of St. Catherine’s Center for Children., • Ensures quality and compliance of progress notes, periodic assessments, treatment plans, AWARDS and IEP Direct data entry, and other paperwork required of staff as directed by agency policy and regulatory bodies., • Ensures social work staff work collaboratively with the psychiatric and psychological consultants assigned to the program, and residential treatment staff for children shared among the programs., • Ensures social work staff participate with the psychiatrist, parent, child, and treatment team staff in medication review meetings for assigned child/family., • Oversees implementation of Restorative Practice Model, Multi-Tier Systems of Support, and Therapeutic Crisis Intervention strategies., • Actively supports the goals of the agency and Day Treatment programs in preventing discipline problems and in teaching social skills., • Provides timely review and response for all incident reports involving social work staff, according to required agency and regulatory protocols/procedures., • Completes and submits NIMRS reports, as required by NYS OMH., • Ensures that required Post Crisis Response steps are conducted for youth, parents, and staff following critical incidents that involve social work staff., • Ensures active participation by social work staff in weekly meetings of the Classroom Team meetings., • Participates in monthly Quality Assurance and Critical Incident Review meetings with the Principal for Continuous Quality Improvement., • Competitive Pay with an Excellent Benefits Package, • Health Insurance options: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit, • Generous Combined Leave Time (CLT) and Paid Holidays!, • $500 Employee Referral Bonus, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program, • Pension Plan with Generous Agency Contribution, • 403b Retirement Savings Plan, • Life Insurance – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement* & Travel/ Mileage Reimbursement, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment About Us St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. If you would like to learn more about us or one of our many programs, please visit our website at: EEO Statement St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Job Description RESIDENTIAL CASE MANAGER Title: Case Manager, Residential Location: Albany, NY Program: Residential Case Management Type: Full-time / Non-Exempt Pay Range: $22.06 – $25.18 (hourly) Schedule: Monday - Friday, 8:00am – 4:00pm or 9am-5pm w/flexibility required, weekends as needed Job Ref. #: 0116 Our Mission St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview The Residential Case Manager (RCM) acts as the primary case manager and care coordinator for children placed in residential care. This case manager coordinates the facets of services for the child while in care -- medical services with the agency nursing department, mental health care with a therapist and psychiatrist, and educational matters with the children’s school. Additionally, the RCM monitors and supports the milieu treatment and actively engages with and communicates with the house staff linked to the child's care, treatment, and safety. Position Requirements • Ability to work: Monday - Friday, 8am-4pm OR 9am – 5pm w/ flexibility as needed., • A Bachelor’s Degree in a human services, with a demonstrated capacity to work with people from diverse backgrounds, required., • Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges; mental health diagnoses and trauma history, preferred., • Ability to provide safe transportation to a client in the worker’s personal vehicle, in the event that an Agency vehicle is not available for needed transportation., • Flexibility to work non-traditional hours to accommodate client schedules, which may include evening and/or weekend hours, as necessary., • Experience in the use of Therapeutic Crisis Intervention (TCI), with ability to respond effectively and therapeutically in crisis situations. TCI Certification must be earned upon hire and maintained., • A current Clean & Valid New York State Driver’s License (actively licensed at least one year) and reliable vehicle for transporting clients to community resources, meetings, etc. - with proof of 100/300 liability insurance coverage - is required*., • Knowledge and the utilization of community resources., • Excellent organization, planning and time management skills., • Strong interpersonal skills, and the ability to build strong working relationships with regulatory bodies., • Proficiency in computer applications: Microsoft Office Suite, Google Business Workspace Suite, and use secure Internet practices., • Experience with AWARDS/ NYS Connections electronic record systems, is a plus!, • A professional record of integrity, proven reliability and dependability; with qualities of positivity, flexibility and adaptability. Essential Duties & Responsibilities include • Act as liaison between child, family, school, the treatment team, and the referring agency; and the primary point of contact for the local department of social services caseworker and the child’s family., • Arrange and supervise all child/family visitations; secure signed releases and consents from the family or agency of legal custody, including permission for the special trips and events which are beyond routine residence/school activities., • Transport the child to visitation, court hearings, and other required meetings not occurring at the St. Catherine’s Center for Children program site, when necessary., • Maintain regular contact and coordinating treatment with the Day Treatment School social worker when a child is enrolled in the SCCC day treatment school. When a client is enrolled in a school other than SCCC Day treatment, the RCM will maintain sufficient contact with that school to ensure the child is optimally benefiting from the educational placement., • Participate in Committee on Special Education (CSE) meetings and maintain contact with the SCCC and CSE chairperson., • Liaise with child care staff and residence clinical staff through participation on the treatment team and during treatment reviews, service plan reviews, medication reviews, and staff meetings., • Document treatment and casework as required by SCCC and regulating agencies including:, • Completion of thorough and up-to-date progress notes in the electronic record, New York State (NYS) Connections., • Development of the service plan in Connections, given the assigned role and duties., • Court reports, correspondence with other agencies, social summaries., • Maintenance of accurate, up-to-date data on the child and family., • Completion of quarterly treatment reviews., • Updating of permission release forms requiring parent signatures., • Collection and/or preparation of all materials necessary to bring records into compliance with internal agency and external regulations., • In conjunction with the House Management Team, develop and maintain a therapeutic environment at the site., • Implement the principles of motivational interviewing as an evidence-based practice as part of the therapeutic milieu at the program site and supporting activities for the children and families., • Attend all court hearings pertaining to the placement, permanency, and treatment of the child and family., • Directly observe all visits that require supervision as deemed by the county or court., • As the primary liaison for the child/family, maintain flexible work hours, at the supervisor’s direction, to include evening hours outside of the traditional work day to accommodate family schedules if necessary. This may also include weekend hours on occasion., • Assist, as needed, in the agency’s incorporation of elements of Family First Prevention Services legislation, including discharge planning, aftercare services, and ongoing changes requested by the NYS Office of Children and Family Services linked to the legislation; train in the Family Finding model., • Develop the discharge plan for each assigned child, identifying the resources to promote a smooth transition out of care; participate in discharge activities to ensure solid case closure., • Assume the role of Primary Contact Person, as assigned, to coordinate the discharge and aftercare activities that are part of agency protocols, completing assigned aftercare tasks., • Function as a member of the direct care planning team, meeting with RMT members, unit child care supervisors, consultants, nurses, and social workers to evaluate and plan for the therapeutic milieu., • Assume additional position-related duties and responsibilities as assigned by the Supervisor of Residential Case Management. What We Offer You** • Competitive Pay with an Excellent Benefits Package, • Health Insurance options: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit, • Generous Combined Leave Time (CLT) and Paid Holidays!, • $500 Employee Referral Bonus, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program, • Pension Plan with Generous Agency Contribution, • 403b Retirement Savings Plan, • Life Insurance – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement* & Travel/ Mileage Reimbursement, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment About Us St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. If you would like to learn more about us or one of our many programs, please visit our website at: EEO Statement St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Senior Administrator, the Human Resources Coordinator/Program Assistant will support the administrative duties of the Program including providing Human Resources functions. The Human Resources / Program Assistant must be able to work effectively in a team environment as well as work independently, establish workload priorities, manage multiple tasks, take initiative and work under pressure to perform and complete a high volume of work with speed and accuracy to meet established deadlines. KEY ESSENTIAL FUNCTIONS • Pre-Employment/Transfer/Promotion Management, • Review all submitted Status Change Forms (SCFs) are accurate and approved by the appropriate personnel., • Review resume, job description and candidate assessment forms to establish appropriate compensation based on budget and/or union scale., • Ensure submitted candidates meet eligibility requirements (experience, education, degree, certification/licensure)., • Coordinates HR Representatives assigned to onboarding process for assigned portfolios., • Responsible for effective and efficient management of pre-employment processes under applicable regulatory agencies including but not limited to OASAS, OMH, DOH, DHOMH, DHS, OTDA, DOE, etc., • Assist in ensuring compliance with pre & post-employment background check requirements including but not limited to SEL, SCR, CBC, CHRC, etc., • Background Check Process, • Responsible for timely and accurate processing any/all background check applications required by the regulatory agencies., • Ensure required candidates complete all background check documentation and provide all required information for submission and compliance., • Monitor and track the progress of background checks submissions until results are received., • Review background check results and immediately report adverse findings to SVP of HR and Director of Human Resources., • Promptly update appropriate regulatory databases and related systems to remove employees from active records upon separation of employment., • Ensure all completed background application documents are clearly scanned, saved, and correctly labeled in the HR Shared Drive., • HR Administrative Support, • Works closely with the Human Resources Manager and Director of Human Resources to provide ongoing trainings to assigned portfolio., • Prepares weekly HR reports for all areas of responsibility., • Maintain knowledge and understanding of existing and proposed federal and state labor laws/regulations to ensure compliance., • Attend and actively participate in departmental, organizational or external meetings, trainings, workshops as required., • All other duties as assigned., • Prepare final employee file for all new hires ensuring proper scanning, filing, and labeling of all documents and HR forms consistent with departmental standards., • Program Support, • Assist in monthly audits as needed., • Assist with various hiring projects, job fairs, specially assigned projects, filing projects and audits for Acacia Network., • Accepts incoming and outgoing calls, maintain accurate messages, and disseminates messages as needed., • Schedule meetings for leadership as needed, • Reroutes, transmits, or delivers reports to all departments., • Acts as directed by Senior Administrator’s office in providing support and communication between the Director’s office and other departments within the facility., • Consult with department supervisors concerning the operation of the integrated outpatient program to assist in eliminating/ correction problem areas and/or improvement of services, including corrective action and performance improvement plans. Report such findings/solutions to the Director., • 2+ years previous relevant experience in Human Resources required., • Bachelor's Degree in Human Resources Management, Organizational Development, Business Management or an equivalent related field preferred., • High School Diploma or GED equivalent required., • Working knowledge of HR functions including recruiting and hiring, benefit administration, employee/labor relations and compensation., • Familiarity with medical/dental/life insurance enrollment and administration., • Knowledge of federal, state and local labor laws., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to interface with associates and management at all levels, handling confidential issues and information with discretion., • Ability to deal with sensitive issues with diplomacy and discretion., • Strong PC skills including MS Office, ADP Workforce Now., • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. 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