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  • Human Resource Compliance Manager
    Human Resource Compliance Manager
    2 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company's culture, systems, and ways of working. HR Compliance • Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets, • Maintain and update HR policies, procedures, handbooks, and required postings., • Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees., • Partner with legal counsel and leadership on risk mitigation and compliance initiatives., • Assist with audits, unemployment claims, workers' compensation coordination, and documentation management., • Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws. Policy & Process Improvement • Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency., • Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams., • Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation., • Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery., • Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives., • Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement., • Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings Employee Onboarding & Immersion Experience • Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization., • Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions., • Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working., • Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success. Requirements & Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field preferred., • 3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration., • Experience supporting both hourly and corporate employee populations in a multi-location environment preferred., • Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements., • Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent written and verbal communication skills with strong attention to detail., • Compensation-$100,000 - $130,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • HR Generalist (Bilingual English & Chinese)
    HR Generalist (Bilingual English & Chinese)
    1 month ago
    $25–$30 hourly
    Full-time
    Douglaston, Queens

    Job description Responsibilities • Manage recruiting and hiring processes for front desk, operations, salesperson, golf instructors, food & beverage, maintenance, and management positions, • Post job listings and coordinate interviews, • Conduct onboarding and collect employee documentation ID verification Work authorization Payroll/banking information Tax forms and onboarding paperwork • Maintain employee records and HR files in an organized and compliant manner, • Assist with payroll coordination, timesheet tracking, and employee scheduling support, • Help implement HR policies, operational procedures, and employee guidelines, • Support employee communication and internal notices, • Coordinate staff training and onboarding processes, • Assist management with employee relations and workplace issues, • Monitor attendance, punctuality, and staffing needs, • Help build scalable HR systems and operational workflows as the company grows Preferred Qualifications • 2+ years of HR, recruiting, office administration, or operations experience, • Experience with onboarding, payroll coordination, and employee documentation, • Strong organizational and communication skills, • Ability to multitask in a fast-paced environment, • Familiarity with HR systems, scheduling systems, or payroll platforms preferred, • Professional and approachable attitude, • Bilingual English/Chinese or English/Korean is a plus Preferred Traits • Highly organized and detail-oriented, • Reliable and proactive, • Comfortable working in both office and operational environments, • Strong problem-solving and interpersonal skills, • Able to adapt quickly during a growing operational phase Company DescriptionAlley Pond is redefining what a golf experience looks like in New York. We’re building more than a venue — we’re creating a social hub where golf, design, and lifestyle come together. From curated retail to elevated food & beverage, every detail is intentional. This is a rare opportunity to be part of an opening team shaping the future of urban golf. If you enjoy fast-paced environments, take pride in execution, and want to grow with a brand from day one — you’ll fit right in.

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  • Human Resources Generalist
    Human Resources Generalist
    1 month ago
    $85000–$95000 yearly
    Full-time
    Manhattan, New York

    Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative HR Generalist to join our New York City team and contribute to our goal of making a difference. We are seeking a hands-on, detail driven HR Generalist who will provide daily support to the dWELL Recovery Program Director and assist with all aspects of HR. The role will support all human resources activities including recruiting, performance management, employee termination tasks, employee engagement, and the year-end processes, and all other HR duties as assigned. What You Will Do: • Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture., • Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience., • Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data., • Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes., • Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent., • Maintain accurate and up-to-date employee records, personnel files, and HRIS data., • Assist with benefits administration and leaves of absence, ensuring employees are supported through every stage., • Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed., • Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness. What You Need to Qualify: • 5 or more years of related HR experience preferred., • Recruiting experience is required., • Ability to build and develop relationships and collaborate effectively., • Business acumen and proficient Human Resources knowledge., • Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging)., • Exceptional intuition, sensitivity, listening and problem-solving skills., • Strong organizational and time management skills. Work effectively with limited supervision., • Detail-oriented, • Knowledge of HRIS systems and ADP is preferred, • SHRM certification preferred, • Ability to be on-site in NYC location 5 days per week Physical Requirements: • Ability to lift 20–40 lbs occasionally, • Ability to stand, walk, or respond quickly during emergencies, • Ability to walk multiple levels of stairs multiple times daily, • Must be able to complete facility rounds and inspections What We Offer: • Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years, • Flexible PTO - for a team that’s rested, recharged and feeling their best, • Hands-on, creative, team-based work environment in the heart of New York City, • We are family-owned and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team, • 12 weeks Paid Parental Leave following a full year of service - providing support and flexibility during life’s most important moments Compensation: $85,000-$95,000 (commensurate on experience)

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  • Office Manager-Part Time
    Office Manager-Part Time
    2 days ago
    Full-time
    Manor Heights, Staten Island

    job title: office manager job summary we are seeking a proactive, highly organized, and detail-oriented office manager to oversee the daily operations of our private office. The successful candidate will ensure the office runs efficiently by managing administrative functions, coordinating office resources, supporting executives and staff, and maintaining a professional and productive work environment. This role requires excellent organizational, communication, and problem-solving skills, as well as the ability to handle confidential information with discretion. key responsibilities • oversee the day-to-day operations of the office to ensure efficiency and productivity., • manage office administration, including supplies, equipment, facilities, and vendor relationships., • coordinate executive calendars, meetings, appointments, and travel arrangements., • develop and implement office policies, procedures, and administrative systems., • supervise administrative staff, including assigning work, providing guidance, and monitoring performance., • manage office budgets, monitor expenses, and process invoices and purchase requests., • coordinate maintenance of office facilities and ensure a safe, organized, and professional workplace., • serve as the primary point of contact for external vendors, service providers, and visitors., • support human resources functions, including onboarding, attendance tracking, and employee records administration., • assist with preparing reports, presentations, correspondence, and other business documents., • maintain organized filing systems, both electronic and physical, ensuring confidentiality and data security., • coordinate company events, meetings, and internal communications., • identify opportunities to improve office processes and implement operational efficiencies., • perform other administrative and operational duties as assigned. qualifications • bachelor's degree in business administration, management, or a related field preferred., • minimum of 3–5 years of experience in office administration or office management., • proven experience managing office operations and administrative functions., • strong leadership and team coordination skills., • excellent organizational and multitasking abilities., • strong written and verbal communication skills., • proficiency in microsoft office suite (word, excel, powerpoint, and outlook)., • experience with office management software and basic budgeting is an advantage., • ability to manage confidential information with professionalism and discretion., • strong problem-solving skills and attention to detail. key competencies • leadership and team management, • organizational and planning skills, • time management and prioritization, • communication and interpersonal skills, • financial and administrative management, • problem-solving and decision-making, • attention to detail, • professionalism and integrity, • adaptability and flexibility working conditions • full-time, office-based position., • standard business hours, with flexibility to work additional hours when required to support business operations. what we offer • competitive salary and benefits package., • paid leave and holidays., • opportunities for professional growth and development., • a collaborative, professional, and supportive work environment.

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  • HR Business Partner
    HR Business Partner
    3 days ago
    $100000–$125000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a strategic, business-minded HR Business Partner to partner closely with our Retail Operations leadership team during our next stage of growth. This role serves as the primary People partner for a portfolio of retail markets, helping leaders build high-performing teams while balancing employee experience with operational excellence. The ideal candidate combines strong business acumen with deep expertise in employee relations, organizational effectiveness, talent management, and employment law. They are equally comfortable coaching senior leaders through difficult decisions, analyzing workforce trends, leading organizational initiatives, and rolling up their sleeves to solve complex employee issues. Success in this role requires someone who can influence without authority, build credibility quickly, navigate ambiguity, and translate business priorities into practical people strategies. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model, being in the office three days a week. Job Responsibilities Strategic Business Partnership • Serve as the trusted People partner to Regional Directors, GMs, and cross-functional leaders., • Influence business decisions through a people lens, balancing employee experience, operational performance, legal compliance, and financial outcomes., • Coach leaders on organizational design, change management, succession planning, workforce planning, and leadership effectiveness., • Use workforce data and business insights to identify trends, risks, and opportunities, recommending proactive solutions. Leadership Coaching & Organizational Effectiveness • Coach leaders through performance management, difficult conversations, talent decisions, and organizational challenges., • Develop leadership capability by providing guidance on feedback, accountability, communication, and team effectiveness., • Partner with Learning & Development to identify capability gaps and leadership development opportunities., • Support succession planning and talent reviews across assigned business groups. Employee Relations & Risk Management • Lead complex employee relations matters, investigations, conflict resolution, and sensitive workplace issues., • Ensure consistent application of company policies while exercising sound business judgment., • Monitor emerging employment law changes and ensure operational compliance across multiple states., • Advise leaders on Workers' Compensation cases, medical accommodations, leaves of absence, disciplinary actions, and separations. Talent & Performance • Partner with leaders to drive the annual performance management process, calibration discussions, and development planning., • Support talent planning initiatives including promotions, internal mobility, retention strategies, and high-potential development., • Identify turnover trends and partner with operations to improve retention and engagement. Employee Experience & Culture • Champion Van Leeuwen's culture and values while helping leaders create inclusive, high-performing teams., • Partner with business leaders to improve engagement through thoughtful communication, recognition, and development initiatives., • Act as a visible and trusted resource for employees across assigned markets. Operational Excellence • Partner with Recruiting, Payroll, Benefits, and HR Operations to ensure an exceptional employee experience., • Support organizational changes including restructures, reductions in force, new market openings, and operational transitions., • Maintain compliance across documentation, investigations, corrective actions, unemployment claims, workers' compensation, and labor audits., • Identify opportunities to simplify, automate, and improve People processes. Projects & Continuous Improvement • Lead cross-functional People initiatives that improve business performance and employee experience., • Participate in company-wide projects including policy development, compensation initiatives, leadership programs, engagement surveys, and technology implementations., • Drive change management efforts for organizational initiatives. Job Requirements • Bachelor's degree in Human Resources, Business, or a related field preferred., • 7+ years of progressive HR experience, including HR Business Partner experience supporting multi-site operations., • Experience partnering with senior operational leaders in retail, hospitality, restaurant, or other multi-unit environments strongly preferred., • Strong knowledge of federal, state, and local employment laws across multiple states., • Demonstrated experience leading complex employee relations investigations and coaching leaders through sensitive issues., • Strong business acumen with the ability to understand operational drivers and influence business outcomes., • Experience with organizational design, workforce planning, change management, and talent management., • Excellent communication, facilitation, and relationship-building skills., • Ability to analyze workforce metrics and translate insights into actionable recommendations., • Comfortable operating in a fast-paced, high-growth environment with changing priorities., • Willingness to travel to assigned markets (approximately 15–20%)., • Must be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines. Success in This Role The successful HR Business Partner will: • Build trusted relationships with operational leaders., • Influence decisions through data, judgment, and credibility rather than authority., • Anticipate people risks before they become business problems., • Balance employee advocacy with business needs., • Drive consistency while remaining pragmatic and solutions-oriented., • Help develop stronger leaders and healthier teams., • Contribute meaningfully to the evolution of Van Leeuwen's People function as the company continues to grow., • Ability to balance multiple projects. Compensation + Benefits $100,000 - $125,000 annual compensation depending on experience, paid weekly. Eligible for discretionary annual 10% bonus. • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)., • Medical, Dental + Vision Insurance with 70% Employer Contribution., • 401k with up to 4% Employer Match., • Cell Phone Reimbursement Plan., • Wellness Reimbursement Plan., • Flexible Time Off - No accrual required., • Paid Sick Time., • Paid one month sabbatical (eligible after 4 years of continued employment)., • Yearly Performance Reviews. Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $100,000---$125,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Administrative Assistant
    Administrative Assistant
    1 month ago
    Full-time
    Flushing, Queens

    The Administrative Assistant provides reliable, bilingual operational support to the Executive Administrator / Office Manager, Deputy Regional Executive Officer, and Regional Executive Officer of the Northeast Region. This role is the execution backbone of a multi-site, multi-mission nonprofit — handling day-to-day coordination, documentation, communication, and logistics so that leadership can focus on strategy and mission. The ideal candidate is highly organized, bilingual in Traditional Chinese and English, comfortable working across multiple platforms and teams, and aligned with Tzu Chi’s values of compassion, humility, and service. Key Responsibilities 1. Office Administration & Leadership Support Manage day-to-day administrative operations: calendar coordination, correspondence, filing, and digital systems (Google Drive, shared accounts) Maintain organizational directories, officer contact lists, and shared reference materials Coordinate IT setup and maintenance for regional admin email accounts and digital tools Identify and flag branding, publications, or communications issues for leadership review Support production and distribution of organizational materials including org charts, responsibility maps, and publications 1. Human Resources & Workforce Administration Assist with drafting and formatting job descriptions, offer letters, and contractor agreements Manage job postings on hiring platforms (Indeed, LinkedIn, university boards); track spend and process reimbursements Coordinate interview scheduling and candidate communications throughout the hiring process Maintain onboarding and offboarding checklists; manage documentation, file transitions, and access coordination Assist with HR compliance documentation including Workers’ Compensation certificates and governance memos 1. Grant & Program Administration Support Coordinate logistics across program teams — scheduling, supply procurement, reporting, and partner communications Prepare program summary materials and presentations for leadership and external audiences 1. Facilities, IT & Operational Systems Evaluate and compare operational platforms and tools; produce summary analyses for leadership 1. Volunteer, Intern & Community Engagement Support Assist with scheduling and logistics for partner meetings with government agencies, CBOs, and healthcare networks Route partnership opportunities, network updates, and external resources to appropriate staff 1. Bilingual Communications & Organizational Culture Serve as a communications bridge between Mandarin-speaking leadership and English-language partners and programs Coordinate digital communications and marketing initiatives across internal teams Required & Preferred Qualifications Required Qualifications Bilingual proficiency in Traditional Chinese and English — written and verbal; non-negotiable for this role Bachelor’s degree required; degree in nonprofit management, public administration, communications, or a related field preferred 2+ years of administrative, operations, or program coordination experience in a nonprofit, community, or professional setting Proficiency with Google Workspace (Drive, Docs, Sheets, Gmail, Calendar) and common productivity tools Strong written communication skills in both languages — able to draft clear, professional correspondence independently Highly organized with demonstrated ability to manage multiple concurrent tasks and deadlines Alignment with Tzu Chi’s values of compassion, humility, and service Preferred Qualifications Experience with nonprofit HR processes, grant administration, or program coordination Awareness of AI concepts and tools (e.g., ChatGPT, Claude, Gemini); genuine willingness to learn and apply emerging technologies to administrative and program workflows Knowledge of Tzu Chi organizational structure, mission, and volunteer culture Experience working across generational, cultural, and language lines in a community setting Working Conditions & Expectations Primary work location: Flushing, NY — Northeast Region Headquarters May require occasional evening or weekend availability for organizational events, trainings, or programs Works within a values-driven, multilingual organizational culture — patience, adaptability, and cultural sensitivity are essential Reports directly to the Executive Administrator / Office Manager and Deputy Regional Executive Officer; supports the Regional Executive Officer; works in close coordination with program, finance, HR, and volunteer teams Pay: $23.00 - $26.00 per hour Education: Bachelor's (Preferred) Language: Mandarin (Required) Ability to Commute: Flushing, NY 11354 (Preferred) Work Location: In person

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  • Case Manager
    Case Manager
    1 month ago
    Full-time
    Manhattan, New York

    Job Summary: We are seeking a compassionate and organized Case Manager to support clients by assessing their needs, coordinating services, and helping them achieve personal, social, or healthcare-related goals. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to providing quality client care. Key Responsibilities: Conduct client assessments to identify needs, goals, and available resources. Develop, implement, and monitor individualized service or care plans. Coordinate services with healthcare providers, social service agencies, community organizations, and other stakeholders. Maintain accurate and confidential client records and documentation. Monitor client progress and adjust service plans as needed. Advocate for clients to ensure access to appropriate services and resources. Provide crisis intervention and support when necessary. Educate clients and families about available programs, benefits, and community resources. Ensure compliance with organizational policies, regulations, and ethical standards. Prepare reports and participate in team meetings and case reviews. Requirements: Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or a related field (preferred). Previous experience in case management, social services, healthcare, or a related role is preferred. Strong interpersonal, communication, and organizational skills. Ability to manage multiple cases and prioritize tasks effectively. Knowledge of community resources and support services. Proficiency with electronic record-keeping systems and Microsoft Office applications. Ability to maintain confidentiality and professional boundaries. Preferred Qualifications: Case Management certification or relevant professional licensure. Experience working with diverse populations. Bilingual skills are a plus. Work Environment: Office, healthcare facility, community-based organization, or remote setting. May require local travel for client visits, meetings, or community outreach activities. Benefits: Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development opportunities Retirement savings plan

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  • Administrative Assistant
    Administrative Assistant
    1 month ago
    Full-time
    Flushing, Queens

    The Administrative Assistant provides reliable, bilingual operational support to the Executive Administrator / Office Manager, Deputy Regional Executive Officer, and Regional Executive Officer of the Northeast Region. This role is the execution backbone of a multi-site, multi-mission nonprofit — handling day-to-day coordination, documentation, communication, and logistics so that leadership can focus on strategy and mission. The ideal candidate is highly organized, bilingual in Traditional Chinese and English, comfortable working across multiple platforms and teams, and aligned with Tzu Chi’s values of compassion, humility, and service. Key Responsibilities 1. Office Administration & Leadership Support Manage day-to-day administrative operations: calendar coordination, correspondence, filing, and digital systems (Google Drive, shared accounts) Maintain organizational directories, officer contact lists, and shared reference materials Coordinate IT setup and maintenance for regional admin email accounts and digital tools Identify and flag branding, publications, or communications issues for leadership review Support production and distribution of organizational materials including org charts, responsibility maps, and publications 1. Human Resources & Workforce Administration Assist with drafting and formatting job descriptions, offer letters, and contractor agreements Manage job postings on hiring platforms (Indeed, LinkedIn, university boards); track spend and process reimbursements Coordinate interview scheduling and candidate communications throughout the hiring process Maintain onboarding and offboarding checklists; manage documentation, file transitions, and access coordination Assist with HR compliance documentation including Workers’ Compensation certificates and governance memos 1. Grant & Program Administration Support Coordinate logistics across program teams — scheduling, supply procurement, reporting, and partner communications Prepare program summary materials and presentations for leadership and external audiences 1. Facilities, IT & Operational Systems Evaluate and compare operational platforms and tools; produce summary analyses for leadership 1. Volunteer, Intern & Community Engagement Support Assist with scheduling and logistics for partner meetings with government agencies, CBOs, and healthcare networks Route partnership opportunities, network updates, and external resources to appropriate staff 1. Bilingual Communications & Organizational Culture Serve as a communications bridge between Mandarin-speaking leadership and English-language partners and programs Coordinate digital communications and marketing initiatives across internal teams Required & Preferred Qualifications Required Qualifications Bilingual proficiency in Traditional Chinese and English — written and verbal; non-negotiable for this role Bachelor’s degree required; degree in nonprofit management, public administration, communications, or a related field preferred 2+ years of administrative, operations, or program coordination experience in a nonprofit, community, or professional setting Proficiency with Google Workspace (Drive, Docs, Sheets, Gmail, Calendar) and common productivity tools Strong written communication skills in both languages — able to draft clear, professional correspondence independently Highly organized with demonstrated ability to manage multiple concurrent tasks and deadlines Alignment with Tzu Chi’s values of compassion, humility, and service Preferred Qualifications Experience with nonprofit HR processes, grant administration, or program coordination Awareness of AI concepts and tools (e.g., ChatGPT, Claude, Gemini); genuine willingness to learn and apply emerging technologies to administrative and program workflows Knowledge of Tzu Chi organizational structure, mission, and volunteer culture Experience working across generational, cultural, and language lines in a community setting Working Conditions & Expectations Primary work location: Flushing, NY — Northeast Region Headquarters May require occasional evening or weekend availability for organizational events, trainings, or programs Works within a values-driven, multilingual organizational culture — patience, adaptability, and cultural sensitivity are essential Reports directly to the Executive Administrator / Office Manager and Deputy Regional Executive Officer; supports the Regional Executive Officer; works in close coordination with program, finance, HR, and volunteer teams Pay: $23.00 - $26.00 per hour Education: Bachelor's (Preferred) Language: Mandarin (Required) Ability to Commute: Flushing, NY 11354 (Preferred) Work Location: In person

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