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  • Inside Sales Representative
    Inside Sales Representative
    23 days ago
    Full-time
    East Rutherford

    J. Racenstein Company has been a national supplier of exterior cleaning and building maintenance equipment since 1909. We sell chemicals, tools, and equipment directly to professional contractors across the country. We are looking to hire an Inside Sales Representative who is mechanically inclined and interested in building a career in B2B technical sales. This is a phone-based sales role with hands-on product exposure. What You’ll Do Take inbound customer calls and process orders Sell exterior cleaning chemicals, tools, and equipment Provide product recommendations and application guidance Troubleshoot equipment and answer product questions Follow up with customers to build long-term relationships Identify opportunities to upsell or recommend additional products Product demonstrations Travel to customer sites or industry events if needed Qualifications 1–3 years of sales, customer service, trade, or mechanically related experience Comfortable speaking with contractors and business owners Mechanical aptitude or hands-on experience with tools/equipment Strong communication and problem-solving skills Self-motivated and dependable Willingness to travel as needed Recent graduates with relevant internships or trade experience are encouraged to apply. Preferred (Not Required) B2B, industrial, contractor, or technical sales experience Exterior cleaning, pressure washing, or building maintenance exposure Experience demonstrating products or equipment Why Join Us? Established company with over 100 years in business Paid training and product education Hands-on technical learning Career growth in a specialized industry Work closely with experienced industry professionals

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  • Customer Service Agent
    Customer Service Agent
    26 days ago
    Full-time
    Morrisania, The Bronx

    W Supply Corp. is seeking an experienced and reliable team member to join our office. This role combines customer service, order entry, and dispatch coordination for delivery drivers. The ideal candidate must have experience in the apartment building maintenance supplies industry and be comfortable managing customer orders and coordinating deliveries in a fast-paced environment. This is an in-house position and must be performed on location in our Bronx office. Responsibilities • Provide customer service to building management companies, supers, and maintenance staff, • Enter customer orders accurately into the system, • Coordinate and dispatch drivers for daily delivery routes, • Communicate with warehouse staff and drivers regarding order status, • Follow up with customers regarding deliveries and product availability, • Resolve order issues and ensure excellent customer service, • Maintain organized records of orders and deliveries Requirements • Minimum 5 years of experience in the apartment building maintenance supplies industry, • Bilingual required, • Strong communication and customer service skills, • Experience with order entry and dispatching drivers, • Ability to multitask in a fast-paced office environment, • Strong attention to detail and organizational skills, • Basic computer skills (email, Excel, or order systems) Schedule • Monday – Friday, • Full-Time, • On-site in Bronx, NY Compensation • Starting Salary: $45,000 – $60,000 per year, based on experience. Benefits • Paid Vacation, • 401(k) with company matching

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