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Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
We are seeking a proactive and detail-oriented intern to support our Marketing & Outreach Specialist with day-to-day campaign execution, community outreach, and audience engagement for a film festival. This is an excellent opportunity for a student or emerging professional interested in film, arts marketing, social impact storytelling, and grassroots audience development. Key Responsibilities: Research and compile contact lists of relevant organizations, influencers, schools, and community partners Assist in the development of email and social media outreach campaigns Draft and schedule newsletters and promotional communications via Mailchimp Monitor and update press and outreach trackers Support event planning efforts for film screenings, festivals, and community panels Attend virtual team check-ins and contribute ideas to outreach strategies Assist with reporting and analytics across outreach platforms Qualifications: Interest in film, cultural work, marketing, or nonprofit communications Excellent writing and communication skills Strong organizational habits and attention to detail Comfortable working remotely and independently Experience with Mailchimp, Canva, Adobe Illustrator, Instagram, Facebook or social media platforms is a plus Students eligible for academic credit encouraged to apply Time Commitment: Approximately 6–8 hours per week, flexible scheduling, for a 3-month term with the opportunity for renewal. Compensation: $100/week stipend or academic credit.
Perfumeverse NYC and New York Nose Tours are looking for a driven, creative, and organized intern to support marketing, content, and admin across our growing scent-focused platforms. This is a multi-faceted role perfect for someone who’s obsessed with fragrance, plugged into culture, and ready to grow with a niche community brand. What you’ll do: Manage and grow our presence on Instagram, TikTok, and newsletters Record and film content at in-person tours/events Assist with email marketing, website updates, and blog posts Send outreach emails to influencers, local stores, and potential collaborators Support day-to-day admin like booking management and event prep Help build new ideas for partnerships, PR, and social activations You’re a great fit if you: Are social media-savvy and up-to-date on trends and tools Have strong writing and editing skills (bonus: email or newsletter experience) Love storytelling, scent, and creating memorable moments Are a self-starter, detail-oriented, and comfortable juggling multiple tasks Have basic knowledge of Canva, Google Suite, email platforms, and video editing apps Bonus: Photography or videography experience This is a hands-on opportunity to grow with a scent-forward company doing something truly different in NYC.
Job Summary Who we are We are Marché Nail Studio, a boutique salon located in Crown Heights Brooklyn, that offers a variety of luxury nail services. Marché has been a community staple and must-visit for influencers and lovers of luxury worldwide. We are best known for our exceptional Customer Experience and Nail Art. We are looking for talented artists to join us. If you are exceptional at your craft, we invite you to join our team. Specializing in natural nail care, health and growth, we do not work with acrylic so candidates who specialize in Apres, structure and hard gel are strongly encouraged to apply. Please visit our booking site to see more of what we offer. We are willing to work with green talents. Responsibilities and Duties -Perform manicures and pedicures that include Detailed cuticle care (hands & feet) and dead skin removal -Cleaning toes and scrubbing feet, treatment and decorating -Maintenance of the tools and the Salon (light chores) -Greeting clients and providing professional and respectful service -Assisting customers with color, decoration, and treatments options -Neat application of natural polish, gel polish, Apres and Hard Gel extensions, chrome and charms. Attention to detail with nail art and light hand/foot massages -Producing video footage of services for our social media platforms. Also to be used for your personal portfolio building. Required Experience, Skills and Qualifications -Sunday availability is a must -2 years of nail technician experience preferred or currently obtaining license/ newly licensed and looking to build skill set -Nail technician certification -Intermediate-Advanced nail art skills -Non-negotiable ability to perform pedicures, dry manicures, and Aprés extensions. -Cosmetology license in state where work is performed preferred -High School Diploma or GED Benefits -We offer continued investment in our team members' education, a built-in book of leads, and the opportunity to be a part of a wonderful artist community. -This position receives a minimum hourly rate between the applicable minimum wage and $18, in addition to tips and commission on Branded product sales.