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Job DescriptionAbout Us Action Wellness started as ActionAIDS in 1986 when a group of dedicated volunteers came together to support their community at the beginning of the HIV epidemic. Today, staff provide a range of trauma-informed services to help persons with HIV and individuals with substance use disorders at risk of acquiring HIV achieve physical, emotional and economic well-being. Job Summary The Bilingual HIV Medical Case Manager (Spanish/English) provides comprehensive case management services to a caseload of approximately 35–40 HIV-positive clients, including pregnant women, in both clinical and office settings. This role is essential in supporting clients’ medical, psychosocial needs while promoting health equity and reducing HIV transmission. Essential Functions • Conduct client intakes in alignment with Uniform Access procedures., • Perform in-person needs assessments, gathering medical, demographic, and consent information., • Develop individualized care plans in collaboration with the client and support team, ensuring strict confidentiality., • Provide ongoing case management and advocacy for a caseload of individuals symptomatic with HIV., • Offer flexible service delivery, including home, hospital, clinic, and office visits as appropriate., • Support clients in navigating social service systems, arranging and securing linkages to appropriate resources., • Deliver information and referrals, conducting monthly follow-ups, monitoring related activities, and reassessing needs as necessary., • Educate and inform members of the client’s support network when appropriate and with documented informed consent., • Collaborate with care providers on discharge planning and the development of home care plans., • Collaborate with Action Wellness direct service staff, volunteers, and therapists to coordinate and refine client care plans as appropriate., • Serve as a liaison with external partners, coordinating services and procedures to facilitate client access to needed resources., • Attend at least one medical appointment annually for each Comprehensive client., • Accurately document a minimum of 450 service units (15-minute increments) each month., • Maintain accurate and timely documentation in accordance with agency requirements., • Record the minimum required client contacts within the timeframes specified in the Direct Service Policy and Procedure Manual., • Meet established performance measures, including client contacts, screenings, service plan completion, and related benchmarks., • Follow all clinical and procedural guidelines outlined in the Action Wellness Direct Services Manual., • Attend required meetings, including Direct Services, in-service trainings, and general staff gatherings., • Participate in supervision, engaging in weekly individual and monthly group sessions. Education and Experience • Bachelor’s degree in Social Work, Human Services, Nursing, or a related field required., • Minimum of one (1) year of experience in case management, social services, or healthcare coordination., • Experience working with individuals living with HIV/AIDS or other chronic health conditions strongly preferred., • Bilingual proficiency in Spanish and English, with strong verbal and written communication skills. EEO and ADA Statement Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Work Location, Hybrid Information, and Salary Based out of our Center City office, hybrid remote after 90 days Full time, Non-Exempt, Salary range: $45,000-50,000 No phone calls please.

Job Description We offer the following excellent benefits including: Loan forgiveness, Free parking, Medical, Vision, Prescription, Paid Time Off, Paid Parental Leave, Retirement Plan, Tuition Reimbursement, Dental, Life and Disability, Flexible Spending Accounts, Referral program, Employee Assistance Program and more! Position Summary: CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptomatology as evidenced by their multiple physical, psychiatric and legal conditions, extensive use of services and lack of follow through with treatment. This population requires the highest level of medical necessity as defined by the state Adult Environmental Matrix. The Teams that provide multidisciplinary clinical review and assessment of individuals who may be young adults, heavy users of service, or actively involved in the criminal justice system and may also have ccoccurring behavioral health diagnoses are generic and specialized. The Case Management Specialist (CM Specialist) provides case management supports based on the Community Support Program of Philadelphia with assisting individuals in developing skills required to enhance his/her comfort and abilities to function as a productive member of the community. The CM Specialist takes the lead in one of five (5) areas of specialty: vocational, housing, D&A, forensic or Benefits/Entitlements; and works in collaboration with the primary case manager to identify goals, develop, implement and monitor the service plan. The CM Specialist will ensure that the mission, goals and philosophy of the CTT are operationalized within the team. The incumbent works with individuals in their community environment assisting them in understanding, acquiring and maintaining independent living skills in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) vocational and educational needs. Duties and Responsibilities: • Assesses individual’s strengths, needs and wants utilizing instruments to operationalize data on the consumer’s behalf. This includes completion of Strengths Assessment and client-centered Unified Personal Plan for each assigned individual, involving all treatment team principles for comprehensiveness., • Works collaboratively with multidisciplinary team internally on daily basis and external, as needed, to ensure coordination between systems; provides linkage with primary care physician to ensure integration of medical and psychiatric service needs; maintains linkage with CBH to minimize person’s reliance on acute services., • Periodically completes Environmental Matrix to determine level of care needed and delivers services according to individual’s needs; ensuring appropriate frequency of contact., • Monitors individual’s progress toward attainment of identified goals through monthly meetings to review same. Goals should be short term, measurable and obtainable. Plans should be updated according to regulatory standards and all related activities documented on appropriate agency forms., • Liaises, communicates with and represents individuals via telephone contact and face to-face meetings. This includes regular contact with individual and community service providers in order to respond to individual’s changing needs, assist in problem resolution and provide advocacy mechanisms to ensure that needs are met., • Participates in in-patient treatment team and discharge planning meetings; monitors individual’s treatment and progress during hospitalizations., • Maintains and updates community resource file on housing, vocational, D&A, forensic and benefits resources; assists individual in accessing same and provides necessary training around use in order to facilitate individual’s ability to use resources independently; attends DBH or Community sponsored training within their specialty area; provides periodic training to and shares information with team; participates in internal specialist meetings, as scheduled., • Accompanies individuals to appointments (financial entitlements, housing, ed/voc sites, court, probation, etc.) to provide support and assistance., • Provides training to individual on use of public transportation, job seeking skills, identification and use of social and recreational resources, etc., • Participates in daily team meetings and Clinical Care Meetings to problem solve around persons needing extensive services for specific times; attends Open Forum and other required agency meetings., • Participates in daily team meetings and Clinical Care Meetings to problem solve around persons needing extensive services for specific times: attends Open Forum and other required agency meetings., • Attends in-service and other trainings in order to meet mandated training hours., • Completes required documentation in timely manner., • Assists individuals to increase community tenure, enhance quality of life and attain highest level of independent functioning., • Provides after hours work including: a) participation in weekly on call rotation schedule to permit 24 hour/7 day a week access to service; b) participation in evening and weekend shift work schedules required for delivery of services to CU’s assigned caseload. Must have good verbal/written communication skills and work well with others; good, creative problem-solving skills; ability to work independently and be flexible/adaptive in handling changing priorities in a fast-paced work environment; computer skills preferred. Education and Experience: Bachelor’s Degree in (including but not limited to) sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling or education with two (2) years related experience preferred; Bachelor’s Degree in nursing with 3 years mental health direct care experience; be a Registered Nurse (RN). Expertise in behavioral health with one or more of the following required: criminal justice system, substance abuse, vocational, geriatric, MR, housing or entitlement issues. Physical Demands/Essential Functions: Able to sit for at least one (1) hour at a time. Able to climb stairs when visiting participant residences. Able to lift up to 20 pounds when assisting participants with residential moves. Able to work in the community, some part of every work day. Must have a valid driver’s license, auto insurance and access to a vehicle; able to share office space and work as a part of a team; able to work evenings and weekends and have a good knowledge of City transit system. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the lob with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law

Job Description * Position Title: Case Manager Reports to: Program Director Department: Administration Adoption Behavior Health HBDS IPS PEP Face Forward Foster Care Residential TIPS CERC Program: FLSA Status: Exempt Non-exempt Location: 100 West Coulter Street Hours: Days: POSITION SUMMARY: The Truancy Intervention and Prevention Services (TIPS) Case Manager will assist truant youth and families in overcoming obstacles to regular school attendance and academic achievement through intensive comprehensive strengths-based programming; and prevent at-risk youths’ entry into the Child Welfare system. The TIPS program will provide a comprehensive, intensive early intervention services for youth exhibiting truancy behaviors. The programming builds upon youths’ and families’ resiliency and sense of self-worth for positive outcomes and redirection, strongly networking with community resources. Assignments are based on a 40-hour week. Weekly schedules are developed based upon the caseload needs. There are no traditional office hours. Case managers will work primarily in the afternoon and evenings, specifically during the school year and at weekends to provide maximum involvement with the family and the identified clients. There may need to be a need to start early to help a participant get to school. The case manager will be placed on an on-call roster and will be responsible for providing emergency assistance to clients assigned in the program 24 hours a day while on duty. EDUCATION/EXPERIENCE/SKILLS: • A bachelor’s degree in human services, preferably social work (BSW) or counseling, plus two years’ experience in family-based social work., • An annual physical form verifying that the employee is “free from contagion"., • Act 160 PA criminal, Child abuse and FBI Clearances within one year of hire., • The use of currently inspected car, including the possession of current automobile insurance and driver's license., • A proven and demonstrated ability and experience in working with within a team based setting and group settings., • Ability to use a computer to send and receive written correspondence., • Ability to work collaboratively with other professionals., • Ability to lead and co-facilitate focus group sessions., • The ability and willingness to work with a wide range of ages, neighborhoods, cultural views, and parenting experiences., • The ability to walk, drive, see, bend, stand, and verbally communicate, • The ability and willingness to adjust work hours in accord with client schedule.POSITION RESPONSIBILITIES:, • TIPS is a program designed to provide a safe and holistic environment for at-risk youth to develop themselves and their confidence, through an engaging, supportive and strength based environment., • TIPS staff will develop programs and activities that are geared to ensuring school attendance and achievement., • The major responsibility, therefore, is to resolve issues, ensure stability and to develop positive youth development and academic support., • The case manager will develop the comprehensive Family Development Plan, based on assessments/evaluations and the truancy elimination plan., • The case manager is responsible for providing service linkages for all members of the family as appropriate., • The case manager will facilitate all academic progress in collaboration with the youth’s school., • The case manager will collect all academic records to determine attendance and current academic status of youth and make personal contact with school counselor and teachers to gather all necessary educational information including attendance, behavior reports and State wide testing reports., • The case manager will take part in developing an academic support action plan with the school counselor thorough inter-agency meeting with the goal of improving and supporting the youth academic progress., • Coordinate, implement the Family Development Plan., • Engage care givers to take a more active role in the youth’s school settings by accompanying them to school meetings and attending school functions., • Assist the parent/caregiver to advocate for their child’s educational needs and helping them navigate through the school support system and introducing them to the Educational Law Center and other educational advocacy groups and parent groups., • Coordinate with school counselor to develop post-secondary plan for older youth., • Ensure prior to and during the discharge planning the enrollment in after school or other remedial or enrichment activities as needed, especially beyond the youth’s involvement in the TIPS program., • The TIPS case manager will visit each school at least once per month per youth, encouraging family involvement in this visit., • The main tenets of the role include identification of, and referral to, needed services, agency leadership in coordination, and active goal-directed support for the youth and family., • The maximum caseload is 35 clients. Case longevity is determined by court and or DHS personnel., • The case manager’s role is to be able to report to the court that identified issues have been resolved through a collaborative effort with school personnel and community resources., • Case manager must meet with the supervisor bi-weekly for supervision., • Case manager must meet with the family and see all children at least twice each month, and coordinate work with others involved with the family. DHS contact stipulations must be adhered to., • Case manager will form an “after hours on call” roster, with alternating back up of the program director. In this way, families can access our staff round-the-clock., • Case manager will ensure that services and counseling are commensurate with identified issues, and may need to be increased beyond minimum standards., • Following assessment of family’s identified needs, case manager will identify community resources, and work collaboratively with others to assist families with linking them to the appropriate community resources., • Case manager is responsible for ensuring that school age children receive the appropriate services that meet their educational needs., • Case manager will ensure that he/she keeps accurate documentation specifically all unsuccessful efforts to maintain the expected level of intensity and monitoring. All documentation and communication will be directed to the assigned DHS worker or court personnel via e-mail correspondence, telephone calls, and with hard copies to be kept in client’s file., • Case manager will facilitate the family’s transportation for appointments with other service providers by providing directions, tokens, as needed, and accompanying on public transportation or driving them to appointments and meetings in their own vehicles., • Case manager must attend team sessions to determine and monitor service appropriateness for each youth and to inform the team of the client’s adherence to orders of the Court and to the program., • Case manager must attend all mandatory TIPS trainings and activities hosted by the Department of Human Services or designee., • A full case record is maintained in accord with performance standards, with monthly supervisor case review., • As this is a new program, this job description will change over time, and new duties may be added and existing duties modified. Contributing to the team • Participates in meetings to ensure priorities are clear, coordination is good and communications are open., • Cooperates and communicates as a multi-discipline staff team member through formal meetings, informal discussion and other participation as necessary., • Models traits of a responsible team member, executing job responsibilities, open communication, good follow-through; supports team members to do the same., • Responds promptly to the concerns and interests of the clients, parents, guardians and funding entities and other JJC staff. Administrative activities Ensures compliance with all JJC’s policies and procedures, including confidentiality and reporting suspected abuse in accordance with CPSL, 23 Pa.C.S. § § 6301—6385, and JJC policies and procedures