Ideal candidate should have: A personal interest in wellness and healthy living A minimum of 3 years of direct medical/wellness administrative experience. Familiarity with commercial insurances and out-of-network eligibility. Ability to type 65 + wpm Have a creative mindset and desire to grow the practice Duties will include the following: Greet patients, provide basic orientation to the practice and ensure an excellent patient experience. Checks-in patients, verify health insurance and collect payments. Obtain accurate and complete personal information from the patient as required for registration Keeps track of appointment schedules and confirms patient appointments. Collects payments and open balances. Answer telephone calls, office texts messages, and emails appropriately. Follow-up on missed appointments Make routine follow up appointments as required. Help resolve patient inquires about insurance coverage and practice information Keep accurate records (patient information, received payments etc.) Reconciliation of cash, credit cards, receipts and encounter forms. Prior Authorization Performs other administrative duties. Bilingual Preferred: Spanish and English Compensation will be discussed during the interview. Business hours: Monday - Friday 8:30 a.m. -4:30 p.m. Job Type: Full-time Benefits Include: Paid time off, sick days, over-time pay, and vacation pay. Job Type: Full-time Salary: $18 - $30
Key Responsibilities: Clinical Duties: - Prepare examination rooms, ensuring cleanliness and readiness for patient appointments. - Assist healthcare providers during patient examinations and procedures. - Measure and document vital signs, including blood pressure, pulse, temperature, and weight. - Administer medications and vaccines as directed by providers and in accordance with regulatory guidelines. - Perform routine diagnostic tests, such as EKGs, phlebotomy, and specimen collection, ensuring proper handling and labeling. - Provide patient education on treatments, medications, and follow-up care instructions. - Maintain accurate and up-to-date patient medical records in compliance with HIPAA regulations. - Administrative Duties: - Greet and check-in patients, verifying demographic and insurance information. - Schedule patient appointments and manage the clinic’s calendar efficiently. - Answer phones, address inquiries, and relay messages to appropriate staff members. - Process referrals, prior authorizations, and insurance documentation. - Monitor inventory and restock medical supplies as needed. - Qualifications: - Certification: Active Certified Medical Assistant (CMA) certification from a recognized accrediting body (e.g., AAMA, AMT, NCCT, NHA). - Experience: Minimum of 2-3 years of hands-on experience in a clinical setting, preferably in Primary Care. - Education: High school diploma or equivalent; completion of an accredited medical assisting program. - Skills: Proficient in electronic medical records (EMR) systems, strong organizational and multitasking abilities, excellent communication and interpersonal skills. - Knowledge: Understanding of medical terminology, infection control protocols, and OSHA guidelines. - Physical Requirements: - Ability to stand, walk, and remain active for extended periods. - Capable of lifting up to 5-10lbs as required for patient care. - Manual dexterity to operate medical equipment and perform clinical tasks. Work Environment: Fast-paced clinical setting with direct patient interaction. - Occasional exposure to infectious diseases and bodily fluids, with appropriate protective measures provided.
Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: - Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process. - Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction. - Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs. - Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval. - Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office. - Check patient’s insurance eligibility, prior authorization and referrals online. - Review, send and start prior authorization for medications online. - Responsible to book eye surgeries and to carefully follow thru to its completion. - Help with medical billing inquires and completion of daily medical billing needs. Qualifications: - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. ** Benefits:** - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.