Major Home Healthcare Agency in Queens New York has multiple full time positions for a hardworking warmhearted, detail-oriented, responsible, well-mannered, ambitious, energetic, English-Chinese (Mandarin-Cantonese) tri-lingual individuals to work in various departments. Responsibilities and Duties include but not limited to: Coordinator: - Review/verify authorizations and referrals - Receive and establish new patient accounts - Coordinate with patients and HHAs for ideal/optimized schedule match - Respond to and handle patient complaints - Update/maintain accurate patient and caregivers record in online platform - Pre-billing verification - Incident reporting - Implement compliance and disciplinary measures and assist in disciplinary actions - Work as liaison between insurance companies, case managers, patient families - HHA eXchange platform experience definitely a plus - Type 30+ WPM preferred - Proficient in English, Mandarin, Cantonese. Spanish a big plus - Work Remotely - No - Job Type : Full-time - Pay : $20.50 - $23.50 per hour - Benefits : - 401(k) - Health insurance - Paid time off Schedule : 8 hour shift Work Location: In person
Employment Type: Full-Time Compensation: $18.00 – $22.00 per hour (commensurate with experience) Position Overview: We are seeking a proactive and Bilingual Medical Front Desk Receptionist to join our team. The ideal candidate will be fluent in English and Spanish, possess strong interpersonal and computer skills, and have experience or knowledge in physical therapy settings and no-fault insurance procedures. Key Responsibilities: - Greet and assist patients courteously and professionally. - Manage multi-line phone systems: answer calls, schedule appointments, and direct inquiries appropriately. - Verify patient information and insurance details, with a focus on no-fault cases. - Maintain and update electronic medical records accurately. - Coordinate patient flow to ensure timely appointments and minimize wait times. - Handle billing inquiries and process payments. - Collaborate with physical therapists and administrative staff to support clinic operations. - Ensure compliance with HIPAA regulations and maintain patient confidentiality. Qualifications: - High school diploma or equivalent; associate degree preferred. - Minimum of 1 year of experience in a medical front desk or administrative role, preferably in a physical therapy clinic. - Bilingual proficiency in English and Spanish is required. - Familiarity with no-fault insurance and workers' compensation processes is preferred. - Proficient in using electronic medical record (EMR) systems and Microsoft Office Suite. - Excellent organizational skills and attention to detail. - Strong communication and interpersonal abilities. - Ability to multitask and thrive in a fast-paced environment. Benefits: - Competitive hourly wage. - Paid time off and holidays. - Opportunities for professional development and training. Application Instructions: Interested candidates are encouraged to submit their resume and a brief cover letter outlining their relevant experience and language proficiency