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OtherInsurance sales agent jobs in New York, NYCreate job alerts
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- New York University
Customer Service Representative (CSR)10 days ago$26–$32 hourlyFull-timeManhattan, New YorkA Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Immediate start!Easy apply - THOR MARKETING
Field Sales Representative15 days agoFull-timeManhattan, New YorkJob Summary Our business offers low-income and government aid recipients free services. Our field agents work with Energy( Gas and Electricity), Health insurance, along with ACP programs As a Sales Representative, you will be responsible for promoting and selling products or services to potential customers. You will play a key role in increasing revenue by managing and negotiating with clients. Duties - Actively seek out new sales opportunities - Develop and maintain positive outcome - Maintain a daily goal to reach maximum potential Skills - Communications skill - Spanish or Multi-Lingual speakers are encourage to apply - College students are encourage to apply - Strong negotiation and customer skills - Experience NO REQUIRED - Strong understanding of technical sales processes ** MINIMAL REQUIREMENTS/ KEY POINTS** - Valid ID or Valid Passport ( Foreign Passport holder are encourage to apply ) - Commission Weekly/Range starting from $700 - $2,000 - D2D ( Door to Door ) Sales Resumen del trabajo Nuestro negocio ofrece servicios gratuitos a los beneficiarios de ayuda gubernamental y de bajos ingresos. Nuestros agentes de campo trabajan con Planes de Energía( Gas y Luz), Seguros de Salud y con programas de ACP. Como representante de ventas, usted será responsable de promover y vender productos o servicios a clientes potenciales. Jugarás un papel clave en el aumento de los ingresos mediante la gestión y negociación con los clientes. Responsabilidades - Buscar activamente nuevas oportunidades de venta - Desarrollar y mantener resultados positivos - Mantener un objetivo diario para alcanzar el máximo potencial Destreza - Habilidad de comunicación - Se anima a los hablantes bilingües o multilingües a aplicar - Se invita a los estudiantes universitarios a aplicar - Fuerte habilidad de negociación y del cliente - Experiencia NO REQUERIDA - Sólida comprensión de los procesos técnicos de ventas
Easy apply - LR Protection Alliance
Insurance Agent - Training Provided!1 month agoPart-timeThe Bronx, New YorkThis is a truly rewarding business-to-business position that offers one of the strongest compensation structures in the industry, flexible schedules with no nights, weekends or holidays. Are you ready to start a sales career where you work for YOU? We are seeking to bring on newly motivated individuals to our New York team. We're looking for enthusiastic, motivated, creative team members to come build their own business. If you feel you have these qualities, you might be a great fit. Aflac sales agents work directly with business owners to deliver voluntary benefits solutions for their employees while helping to solve key issues facing small businesses today. It’s a key role with a well-known brand that helps business owners ensure their employees can receive direct cash benefits, unless otherwise assigned, should covered medical events occur. Bonus potential in first 3 months! No experience necessary. All career backgrounds are welcome! Training is provided via our Aflac Sales Academy, a world-class training program. Top-notch benefits include stock bonus program, bonus rewards and exotic trips. Our compensation will be discussed in detail with the hiring manager during the interview process, to include commission, residual commission, bonuses, and stock. We inspire and are inspired, listen and respond, empower our people, give back to our community, and most importantly, celebrate every success along the way. We do it all ... The Aflac Way. Our business is about being there for people in need. There's a home - and a flourishing sales career - for you with Aflac. Job Type: Contract Benefits: Flexible schedule Work Location: On the road
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