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  • Queens Childcare Network
    Education Specialist
    Education Specialist
    hace 1 día
    $24–$27 por hora
    Jornada completa
    Forest Hills, Queens

    We are seeking an Education Specialist to support the Queens Childcare Network (QCCN). The primary role of the Education Specialist is to build strengths-based relationships within our network of licensed in-home childcare providers. This role focuses on guiding and supporting our family or group family daycare providers by coaching them on play-based instruction in accordance with Department of Education (DOE) curriculum. PRIMARY RESPONSIBILITIES: • Serve on a team supporting a network of regulated in-home childcare providers serving 500+ children ranging in infancy to 12 years of age., • Assist in the launching of a new NYC DOE contract for the EarlyLearn and 3K Programs., • Provide effective guidance to ensure effective services to QCH's 45+ affiliated family and group family childcare providers., • Collaborate with the QCCN Education Director, Family Support Worker, and Health Monitors to meet the needs of all children and families., • Provide twice monthly strength-based practice-based coaching to up to 17 affiliated providers as they implement a mixed-age curriculum., • Adapt and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children., • Review and adapt appropriate curriculum with affiliated providers that foster hands-on developmentally appropriate and relationship-based interactions with all children., • Assist affiliated providers gathering observations of children and entering child assessment data in a timely manner and support its use for curriculum and lesson planning., • Document all coaching sessions aligned with the DOE’s Early Childhood Framework for Quality (EFQ)., • Assist in ongoing outreach, enrollment, and all other administrative tasks., • Support QCCN Education Director in coordinating all required professional learning days throughout the year., • Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families., • Participate in weekly Network team meetings and applicable NYC DOE Trainings and Meetings., • Assist in the facilitation of monthly Network Professional Learning/Development sessions., • BA/BS in Early Childhood or Infant/Toddler Studies; Master’s degree preferred; Comparable Social Work, Psychology or Human Service education also accepted;, • Bilingual English/Spanish: verbal, reading & written fluency (preferred);, • Computer literate: Microsoft Word, Excel, & Teams; and Zoom (required);, • Experience teaching or serving children under age 5 (required);, • As indicated, ability to work effectively from home or another remote location with consistent Wifi, privacy and utilization of agency communication and learning tools (required);, • As indicated, ability to efficiently travel within QCH Network (Queens, NY) catchment area and conduct on site coaching sessions at designated in-home daycares (required);, • Exceptional time management skills; Ability to multitask; Must be a team player (required);, • Cultural sensitivity; Respect for the unique backgrounds of all QCCN providers and families (required);

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  • Bethesda Family Dentistry
    Claims Processing Help Desk Associate
    Claims Processing Help Desk Associate
    hace 1 mes
    $23–$42 por hora
    Jornada completa
    Manhattan, New York

    Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.

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