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Job Description Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Housing Navigation for LGBTQ+ Youth provides case management and housing navigation towards permanent housing for LGBTQ+ youth. The program also provides Independent Living Skills (ILI) training for clients. Position: Case Manager/Housing Specialist Reports To: Program Manager Location: 1259 Flatbush Avenue, Brooklyn NY 11226 What The Case Manager/Housing Specialist Does: • Provides counseling and individualized case management to LGBTQ+ homeless youth, will the goal of obtaining affordable permanent housing. Conducts needs assessment, intake and public benefits eligibility screening., • Assists individuals with access to public benefits by completing all necessary applications via ACCESS HRA. Offers support and guidance in completing all applications, as well as all necessary escorts., • Collaborates with CAMBA shelters and prevention programs to actively engage young people on the street and at places where LGBTQ+ homeless, runaway and street-based youth congregate in order to connect them to services., • Provides internet-based outreach by using social marketing websites to inform youth of CAMBA services., • Formally collaborates in coordinating services with other agencies/organizations providing services to our clients., • Cultivates relationships with schools, community-based organizations and coalitions by attending community events and by facilitating informational groups for our targeted population at other organizations., • Completes 2010E Supportive Housing applications for those clients that qualify., • Assists clients in identifying low income, affordable and market-rate apartments to successfully transition from street homelessness into more permanent housing alternatives., • Accompanies clients to supportive housing interviews, housing viewings, independent housing viewings, and lease/program agreement signings., • Develops and maintains housing resources to assist clients in securing appropriate permanent housing., • Works with clients to ensure that they are appropriately equipped for the housing search and for maintaining the housing that they find., • Identifies apartments for client placement that meet safety and health standards of the City of New York, and escorts clients to apartment viewings., • Helps with negotiation of leases., • Ensures that landlords outfit all apartments with requisite working equipment and appliances., • Maintains up-to-date charts to reflect the client’s status in the housing process., • Inputs all provided client related services into program’s assigned database, • Participates in administrative and staff meetings as requested., • Provides all required information for weekly/monthly/quarterly/annual reports to CAMBA management and/or to funders., • LGBTQ+ cultural competency, • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a history of homelessness., • Experience in housing placement, outreach, entitlements, and case management., • Experience working with LGBTQ+ youth., • Experience facilitating groups., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Familiarity with trauma-informed care and harm reduction Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Yzcfx26yV3

Job Description Title: Senior Case Manager Location: TBD Pay Range: $30.21 per hour (effectively $55,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The Senior Case Manager plays a pivotal role in overseeing the comprehensive operations of our program, collaborating closely with the Case Manager Supervisor. This entails planning, development, implementation, monitoring, evaluation, and continuous enhancement of procedures. The Senior Case Manager will provide daily supervision and guidance to the Housing Specialist, Employment Specialist, and Intake Specialist, ensuring seamless coordination under the guidance of the Case Manager Supervisor. Primary Job Responsibilities/Duties: The Senior Case Manager will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a focus on effective conflict resolution., • Accompany clients to housing viewings, HRA appointments, and facilitate check pickups from DHS or HRA., • Collaborate with the Housing Specialist to prepare and submit housing packets and applications., • Participate actively in shaping departmental goals, objectives, policies, and procedures, offering insightful recommendations for improvements., • Assist the Case Manager Supervisor in guiding a team of case managers in crafting independent living plans, discharge plans, and post-care programs., • Provide direct supervision, monitoring, and evaluation of team members, ensuring proficient execution of daily, weekly, and periodic tasks., • Deliver crisis intervention and emergency services as the need arises., • Oversee case managers to ensure the provision or arrangement of all necessary and appropriate services, including housing, employment, and therapeutic placements, verified through thorough chart audits., • Conduct monthly chart audits and diligently follow up to ensure compliance with OTDA, DHS, and NAICA regulations., • Maintain accurate and organized supervisory case notes, referrals, and associated documentation., • Tackle facility-related challenges diplomatically and facilitate conflict resolution., • Generate timely and comprehensive progress reports on a weekly, monthly, quarterly, and annual basis., • Collaborate with external agencies and individuals concerning resident records, rights, and responsibilities., • Plan and execute community outreach initiatives and related activities., • Act as a liaison and representative for engagement with community organizations, as needed., • Review and assess initial intake and assessments for clients., • Manage a caseload of clients based on the census., • Review and approve work and dorm passes for clients., • Contribute actively to case conferencing and client review processes., • Provide ongoing case management and counseling, extending up to one year beyond client departure. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with 8 or more years of direct social service experience., • Excellent understanding of the challenges faced by homeless and special needs populations., • Expertise in case work and case management methodologies., • Demonstrated commitment to the mission of NAICA, Inc., • Proven ability to collaborate effectively with diverse groups., • Strong organizational acumen, meticulous attention to detail, and operational efficiency., • Display of maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionSalary: GENERAL NATURE OF POSITION: Provides case management, to assist mental health, substance abuse and dual diagnosis clients. Assist clients to access medical, educational, social, prevocational, and rehabilitative or other needed community services for eligible individuals. Provides crisis intervention services for clients in various situations. Works with interdisciplinary treatment team to assist the clients in their recovery and management of chronic mental illness, substance use, chronic health disorders and compliance with court requirements, etc. In the spirit of the program, assist the client in accomplishing his/her goals. ESSENTIAL JOB FUNCTIONS: • Provide a safe and welcome environment for people to visit., • Answer phone calls and inquires concerning the program., • Maintain strict confidentiality guidelines regarding all clients, conversations and referrals., • Manages and intensive case load of 15-20 client files, • Responsible for performing intake interviews and document data on all residents that reside at said site., • Coordinates services with Clinical Director, Counselor (Interns), team members, primary care and specialist physicians, legal representatives/ guardians, Departments of Mental Health and Alcohol and Drugs staff, probation, parole, pre-trial services, departments of citizen services and other community services/ organizations to assure the individuals access to services, the services, and the service delivery system., • Assists clients in obtaining housing, financial assistance, health care and other community supports., • Assists clients in completing applications for services, assistance, ID cards, etc., • Provide outreach activities to identify potential clients who have been referred through Drug Court, SAI, Detox Centers, etc., • Assist in developing materials and provide rehabilitation workshops on wellness, health, education, family relationship, relapse prevention, etc. for clients., • Participates in a team environment to provide 24/7 client support, • Follows respective documentation standards and documents all activities according to program requirements., • Records services in respective system, maintains client files and completes monthly activity reports., • Performs related work, as required., • Must be willing to work weekends and/or holidays as needed. QUALIFICATIONS: Required and Preferred Education and Experience: • High School diploma., • Ability to work with diverse populations., • Good oral and written English skills., • If an individual is in recovery, five-six years of sustained recovery is required., • Computer skills: Microsoft Office and web-based application., • Experience with criminal justice system a plus. Physical Requirements: • Ability to lift 35 pounds, • Occasionally required to stand and walk General: • Must successfully pass a background check prior to hire

Job DescriptionSalary: 50,000 Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the clients departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Position: Client Accountant /Billing Specialist (Global Law Firm) Location: New York, NY (Hybrid) Company: Global Am 100 Law Firm Comp Package: Base salary $70K, Paid Overtime, Bonus, Full Benefits, Tuition Reimbursement, 401K+, etc. Responsibilities for Client Accountant /Billing Specialist (Global Law Firm): • Communicate regularly with the Client Accounting Team in NY and globally to obtain information regarding client negotiated billing arrangements., • Maintain client billing arrangements on the firm's client database which will be accessible by partners and billing professionals., • Effectively communicate client billing arrangements to Partners, Finance Managers, Client Profitability, Client Accounting Team and others as needed to assist with client negotiations and financial analysis., • Bachelor’s degree required, • 6+ months of related work or internship experience, • Detail oriented, well organized, excellent writing and communications skills., • Proficient in Excel (Pivot Tables, VLOOKUP) and Word, • Strong verbal, written and communication skills toCtGcjl7M

Job Description Position: Case Manager Program/Department: Transitional Living Community (TLC) Reports to: Program Director Work Location: East New York, Brooklyn, NY 11207 Job Type: Full Time - 35 hours per week Shifts Available: Day Shift - Tuesday -- Saturday and Sunday -- Thursday Salary Range: $50,000 - $50,000 Position Summary: BCS’s Transitional Living Community (TLC), a 30 bed section of the Brooklyn Women’s Shelter in East New York, Brooklyn, was established in 1989. TLC provides homeless, low-income, mentally ill women with temporary shelter and assistance to secure permanent housing. TLC recruits its clients primarily from the assessment unit of the Brooklyn Women’s Shelter. Staff conduct comprehensive assessments to identify women with severe and persistent mental illness, many also having serious personal, social, medical and economic problems. A principle feature of the TLC program is the “milieu treatment” in which women are helped to practice the skills they will need to live successfully outside the shelter system, including pre-vocational preparation. TLC is a transitional living community for unhoused women living with a mental health diagnosis. The Case Managers work with the team to coordinate social service tasks. Case Managers work with other staff to ensure that our clients are prepared for permanent housing by developing rapport with clients, streamlining intake procedures, scheduling regular case management meetings, and coordinating with service providers (mental health, medical, care coordinators, ACT teams, etc.); as well as helping clients to build their personal, social, and economic safety nets. Responsibilities: * Provide consistent, high quality program service delivery to all client populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders. * Schedule regular meetings (at least twice per month) and engage clients to ascertain needs using a milieu approach * Assist all clients with self-administered medication by providing access to all prescribed medication at appropriate times, encouraging correct use of medication, logging medication taken, and assuring proper storage in locked area. * Complete weekly progress notes, clients' psychosocial histories, and treatment plans/reviews, using database * Complete assessments and scales, including biopsychosocial assessments * Update client demographics and other data in CARES and database in a timely manner. * Ensure Client Adhere to COVID standards and requirements. * Complete case notes and quarterly Service Plans in CARES database, and immediately report all placements to Supervisor for entry into CARES database within 24 hours. * Assist with facilitating admissions and initial intakes as needed * Attend trainings as assigned by BCS, DHS, and TLC * Schedule medical appointments for routine and urgent referrals * Schedule appointments with TLC psychiatrist and provide follow-up to obtain lab results and appointment summaries * Interact with clients in therapeutic manner and attend to their needs and requests according to program policies * Link clients to HRA programs SSI, Public Assistance, mental health clinics and other community resources * Work with Housing Specialist to prepare materials for submission to city agency for housing placements from your caseload, with a focus on long term clients at TLC * Ensure that service plan goals are being updated and met * Prepare for case conferences and report pre-placement activities to Supervisor * Deliver services and engage with clients with a non judgemental harm reduction approach * Other tasks as may be required Qualifications: * Required: BSW/BA in Human Services related field * One-year experience working with shelter and homeless and/or mentally disabled populations preferred * Prior training experience in CARES - Collaborative Homeless Management Information System database is helpful * Basic knowledge of MS Word, Google Suite, APRICOT, and other database programs * Ability to take initiative, multitask, and work independently in a solutions focused approach * Previous experience working in residential direct care preferred BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. East Concourse Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect, and explore, providing support to successfully navigate life. Qualifications: • Bachelor’s degree with four years’ experience in a related position., • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • One-year of case management or relevant work experience preferred., • Minimum 2 years’ experience working with older adults, preferably in a community-based setting., • Knowledge of gaining issues, elder rights, entitlement program, and local community resources. Essential Duties and Responsibility • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a caseload, • Monitor and document client progress toward service plan goals, • Documents all interactions with, or on behalf of, clients, • Maintain familiarity with program resources available on-and -off site, • Provide group counseling as assigned by the program director, • Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers., • Conduct regular case conferences with clients and service providers as required, • Complete program reports on a monthly basis, or more frequently as required, • Act as program contact person for inquiries concerning clients, • Assist with the supervision of paraprofessional staff, • Supervise office functions in supervisor’s absence as assigned, • Review, sign off on, service plans and psycho-social assessments as assigned, • Provide information and referrals to other social services agencies., • Report to, and meet, with supervisor on a monthly basis, • Conduct home visits and other field work, as required., • Perform additional duties as assigned. Program Specifics and Responsibilities • Manage a caseload for a diverse client population., • Conduct intakes and assessments, develop service plan with clients, conduct assessments and follow-up with service pan, • Meet and follow-up with clients weekly, • Conduct workshops, events and group activities, • Lead or co lead support group or educational workshop, promoting engagement and community., • Meet program goals and outcomes, • Enter program activities in the agency database, PeerPlace, Salesforce, • Strong understanding of aging-related issues and available community resources., • Provide crisis management, if needed, • Assist program specialist in creating monthly activities calendar for program, • Conduct home visits and field visit when necessary, • Conduct outreach to enroll clients and/or when necessary Skills/Abilities • Excellent communication, writing and interpersonal skills, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents., • Ability to travel in the five boroughs of New York City and its adjacent countries via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHGH

Job Description Job 18682: Legal Intake Specialist National plaintiff litigation law firm is hiring an Intake Specialist to join its midtown Manhattan team. The ideal candidate is a proactive and motivated professional with: • 1+ year(s) of client services experience, • Bilingual Spanish language skills, highly desirable, • Microsoft Office Suite proficiency, • Excellent communication and interpersonal skills Responsibilities: • Communicate with clients to obtain case information and provide status updates, • Request medical records, • Assist with additional tasks, as needed Additional information: • Salary = $25.00/hour + benefits including healthcare, dental, vision, life insurance, long-term disability, PTO, flexible spending account, 401K and more Nadine Bocelli & Company, Inc. – New York Legal Staffing, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship, religion, creed, gender, gender identity, sex, sexual orientation, marital status, age, disability, medical condition, height, weight, military status or any other characteristic protected by federal, state, or local law. Company DescriptionDedicated, Experienced, and Committed to Providing Timely Legal Staffing Services to Law Firms and Corporate Legal Departments Serving the New York, New Jersey and Connecticut area. Our quality of service and expertise in the legal field is the key to your success when utilizing our legal staffing services to find the best legal jobs in today's employment market and to advance in your legal career. We take the initiative to quickly match your unique skills, employment needs, and circumstances to a legal placement you can thrive in. There is absolutely no cost to the candidate at any time. Our job listings assist attorneys, office managers, paralegals, legal assistants, legal secretaries and legal job seekers. Let our legal recruiters help you find your ideal legal career opportunity in a fast, efficient, professional and reliable manner. Contact Information: NADINE BOCELLI & COMPANY, INC. - NEW YORK LEGAL STAFFING, INC. Looking for work? Looking to Hire? Legal Staffing Is Our #1 Specialty!!! Better Business Bureau Accredited A+ Rating 45 Rockefeller Plaza 20th Floor New York, NY 10111 All candidates applying to our U.S. legal job openings must be authorized to work in the United States. Reviews Nadine Bocelli & Company, Inc. - New York Legal Staffing, Inc. Find your next job. Search for New York Tri-State legal career listings: New York Legal Staffing Jobs Women-Owned Business NYCDedicated, Experienced, and Committed to Providing Timely Legal Staffing Services to Law Firms and Corporate Legal Departments Serving the New York, New Jersey and Connecticut area.\r\n\r\nOur quality of service and expertise in the legal field is the key to your success when utilizing our legal staffing services to find the best legal jobs in today's employment market and to advance in your legal career. We take the initiative to quickly match your unique skills, employment needs, and circumstances to a legal placement you can thrive in. There is absolutely no cost to the candidate at any time. Our job listings assist attorneys, office managers, paralegals, legal assistants, legal secretaries and legal job seekers. Let our legal recruiters help you find your ideal legal career opportunity in a fast, efficient, professional and reliable manner.\r\n\r\nContact Information:\r\nNADINE BOCELLI & COMPANY, INC. - NEW YORK LEGAL STAFFING, INC. \r\nLooking for work? Looking to Hire? Legal Staffing Is Our #1 Specialty!!!\r\nBetter Business Bureau Accredited A+ Rating \r\n45 Rockefeller Plaza\r\n20th Floor\r\nNew York, NY 10111\r\n\r\nAll candidates applying to our U.S. legal job openings must be authorized to work in the United States.\r\n\r\nReviews Nadine Bocelli & Company, Inc. - New York Legal Staffing, Inc. \r\n your next job. Search for New York Tri-State legal career listings:\r\nNew York Legal Staffing Jobs \r\n Business NYC

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center