SALES ADMINISTRATOR
7 days ago
Valencia
Job Description Summary Responsible for receiving customer orders and inquiries. Required to determine and verify product specifications, quality, pricing, and delivery. Tracks orders and maintains customer order history files. Job Duties and Responsibilities • Receive and process customer orders and inquiries via email, mail, fax, phone, or customer website/portals., • Compose efficientemails, quotes, proposals, and letters., • Copy representatives with all correspondence regarding their territory, when applicable., • Review RFQs, contracts/agreements, and purchase orders for compliance., • Knowledge of Incoterms and responsibilities., • Work with customers to resolve conflicts in a professional manner., • Coordinate orders with all internal departments., • Communicate with customers regarding order status and requirements., • Process, track, and maintain sales orders, including changes as needed., • Accurately and chronologically file Virtual Sales Folders, with all pertinent order history (all orders, changes, email correspondence, etc.)., • Act as a liaison between Crissair, Inc. and the customer., • Contact customers regarding past-due invoices., • Send documents to customers for approval and follow-up as, • Process and close Customer Requests for Information (CRI)., • Provide professional and accurate customer service., • Education/Experience, • High School diploma or General Education Degree (GED), • Minimum 1 year related experience or training., • Language Skills, • Good command of the English language, both written and spoken., • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations., • Ability to write reports, business correspondence, and respond to common inquiries or complaints from customers, or regulatory agencies., • Ability to effectively present information and respond to questions from groups of managers, customers, and employees., • Math Skills, • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume., • Ability to apply concepts of basic algebra and geometry., • Reasoning Skills, • Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form., • Ability to deal with problems involving several concrete variables in standardized situations., • Computer/ Office Skills, • Basic windows/internet browser, • ERP/Inventory, • Microsoft Office – Excel, Word, PowerPoint, • Typing, • Physical Demands, • Frequent Activities: Sitting, typing, handling objects, talking/hearing, • Occasional activities: Standing, walking, reaching, lifting/pushing/pulling up to 25 lbs, stooping, kneeling, crouching, • Rare activities: Climbing/balancing, lifting/pushing/pulling heavy weights (50–100+ lbs), • Vision Requirements, • Frequent: Computer work, • Occasional: Close vision, color vision, • Rare: Distance vision, peripheral vision, depth perception, and focus adjustments, • Work Environment, • Frequent exposure: Quiet conditions, • Occasional exposure: Mechanical parts, fumes, airborne particles, toxic chemicals, electrical shock, and very quiet-to-moderate noise., • Rare exposure: High places, outdoor weather, vibrations, and loud-to-very loud noise.Company DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.We're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.