Retail Sales Associate
hace 15 días
Westwood
Job Description * Job details Pay * $17.50 per an hour Job type * Part-time * Full-Time Shift and schedule * Day Shift 10:15am-6:45pm * Morning shift 8:15am-3:30pm * Monday to Friday * Monday - Tuesday * * Benefits • $200 Sign on Bonus, • Flexible schedule, • Paid training Full job description The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment along with operating copiers, fax machines, point-of-sale devices, and package management software. The Retail Sales Associate also assists in packing items for shipping, servicing in-store mailbox customers and processing returns for our corporate retail partners. The Associate expertly assists our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. QUALIFICATIONS: Prior retail and sales experience preferred; outgoing individual with excellent customer service skills; strong computer skills including Microsoft Office and Adobe Suites; excellent communication skills; great multitasker; must be very detail oriented and organized; must be a fast learner; must be a team player, this position also requires you to be reliable, dependable and punctual; must be able to lift up to 40+ pounds; ability to upsell and cross sell; must be able to work on the weekends on a regular basis and able to work a flexible schedule based on business needs; must be willing to qualify for notary license and become a notary public in the state of New Jersey; must have strong verbal, written and organizational skills; ability to collaborate and work cooperatively in a high paced and sometimes stressful environment; ability to act with honesty and integrity regarding customer and business information JOB DESCRIPTION Work directly with customers to offer packaging and shipping services, professional and timely printing solutions, faxing, taking passport photos, stocking, cleaning, selling retail items, using POS to ring out sales transactions while finding creative ways to upsell and cross sell, etc. Training provided. Increased responsibilities and other duties are also required/assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES • Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations., • Deliver exceptional customer service through customer engagement and quality product delivery., • Be knowledgeable of products and services offered and properly promote them to customers., • Identify customer needs and offer additional services which could benefit them. - Receive, sort and place mail in mailboxes accurately., • Record all sales transactions completely and accurately in Point-of-Sale system., • Pack contents for shipping using established procedures and products. - Receive and prepare documents for printing., • Operate all other software packages., • Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels., • Process and file claims for damaged, late and lost shipments., • Assist in merchandising the store, including stocking shelves with product, ensuring clean and orderly appearance of products including but not limited to the retail area and mailroom. Informing appropriate personnel of inventory levels for re-ordering supplies as needed., • Perform end of day duties: reconciliation of cash, credit cards, and all other transactions accurately and in accordance with company policy and procedure., • Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner., • General housekeeping duties. Job Types: Part-time & Full Time Available Pay: $17.50 Expected hours: 24 to 30 per week Experience: • previous sales experience (Preferred) We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Company DescriptionThe UPS Store Westwood is hiring for a customer-focused Center Associate to help with packing, shipping, printing, and mailbox services in a fast-paced retail environment. This role is ideal for someone reliable, friendly, and comfortable learning new systems and working directly with customers. About the position Location: The UPS Store, Westwood, NJ (Store #1588). Position type: Part-time or full-time, weekend availability preferred. Work environment: Fast-paced retail / service setting with a strong focus on customer service and attention to detail. Key responsibilities Greet customers, identify their needs, and provide solutions for packing, shipping, printing, mailbox, and other services. Receive, process, and pack packages for shipment using established procedures, software, and shipping carriers. Operate store equipment and software, including POS, shipping systems, copiers/printers, laminators, and other business services tools. Handle mailbox services: sort mail, place in mailboxes accurately, assist mailbox customers with pickups and questions. Maintain a clean, organized, and safe store, including stocking supplies and merchandising retail products as needed. Qualifications Previous retail, hospitality, or customer service experience preferred but not required; willing to train the right candidate. Strong communication skills, positive attitude, and professional appearance. Comfortable using computers, email, and basic software; experience with Microsoft Office or similar tools is a plus. Ability to stand for extended periods and lift up to 40–50 lbs as part of daily tasks. Reliable, punctual, and able to work collaboratively in a small team environment. Schedule and growth Consistent weekly schedule with weekend shifts as part of the rotation. On-the-job training in shipping, printing, and mailbox services, with opportunities to take on more responsibility over time. Potential to learn notary and passport photo services depending on interest and store needs. How to apply To apply, submit a brief resume and your availability to the store email or drop it off in person at The UPS Store Westwood, NJ. Candidates may be contacted for an in-person interview at the store to demonstrate customer service skills and discuss experience. If you share your preferred hours and pay range, this description can be tightened further for posting on ZipRecruiter or your social channels.The UPS Store Westwood is hiring for a customer-focused Center Associate to help with packing, shipping, printing, and mailbox services in a fast-paced retail environment. This role is ideal for someone reliable, friendly, and comfortable learning new systems and working directly with customers.\r\n\r\n\r\nAbout the position\r\nLocation: The UPS Store, Westwood, NJ (Store #1588).\r\n\r\nPosition type: Part-time or full-time, weekend availability preferred.\r\n\r\n\r\nWork environment: Fast-paced retail / service setting with a strong focus on customer service and attention to detail.\r\n\r\n\r\nKey responsibilities\r\nGreet customers, identify their needs, and provide solutions for packing, shipping, printing, mailbox, and other services.\r\n\r\n\r\nReceive, process, and pack packages for shipment using established procedures, software, and shipping carriers.\r\n\r\n\r\nOperate store equipment and software, including POS, shipping systems, copiers/printers, laminators, and other business services tools.\r\n\r\n\r\nHandle mailbox services: sort mail, place in mailboxes accurately, assist mailbox customers with pickups and questions.\r\n\r\n\r\nMaintain a clean, organized, and safe store, including stocking supplies and merchandising retail products as needed.\r\n\r\n\r\nQualifications\r\nPrevious retail, hospitality, or customer service experience preferred but not required; willing to train the right candidate.\r\n\r\n\r\nStrong communication skills, positive attitude, and professional appearance.\r\n\r\n\r\nComfortable using computers, email, and basic software; experience with Microsoft Office or similar tools is a plus.\r\n\r\n\r\nAbility to stand for extended periods and lift up to 40–50 lbs as part of daily tasks.\r\n\r\n\r\nReliable, punctual, and able to work collaboratively in a small team environment.\r\n\r\n\r\nSchedule and growth\r\nConsistent weekly schedule with weekend shifts as part of the rotation.\r\n\r\n\r\nOn-the-job training in shipping, printing, and mailbox services, with opportunities to take on more responsibility over time.\r\n\r\n\r\nPotential to learn notary and passport photo services depending on interest and store needs.\r\n\r\n\r\nHow to apply\r\nTo apply, submit a brief resume and your availability to the store email or drop it off in person at The UPS Store Westwood, NJ.\r\n\r\n\r\nCandidates may be contacted for an in-person interview at the store to demonstrate customer service skills and discuss experience.\r\n\r\n\r\nIf you share your preferred hours and pay range, this description can be tightened further for posting on ZipRecruiter or your social channels.