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Job Description Job title: Security Guard Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2., • Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC., • Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns., • Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest., • Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices., • Provide quality services and excellent customer service to employees, guests and clients of HPCDC., • Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures., • Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner., • Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating)., • Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”., • Abstain from the use of profanity or loud language near the public, employees, and clients., • Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients., • Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees., • Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises., • Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC., • Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC., • Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed., • Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc., • Implement and enforce procedures that limit access by unauthorized people to the building and property., • Follow protocols for signing clients and guests in and out of the building., • Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance., • Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting., • Escort guests to areas as needed and in accordance with procedures., • Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms., • Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs., • Facilitate fire drills and provide assistance as needed during evacuation., • As needed, employ best practices for crowd control., • Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them., • Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed., • Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents., • Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations., • Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm., • Maintain knowledge of incident reporting guidelines and report incidents as needed., • Close off crime scenes and prevent the contamination of evidence., • Provide truthful witness testimony as needed during legal proceedings., • Promptly notify appropriate emergency service providers as needed., • Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking., • Optimize safe responses by requesting assistance from coworkers as needed., • Optimize safe responses by providing assistance to coworkers as needed., • Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures., • Gather information through the use of effective interviewing and observation skills., • Security Guards report incidents pertaining to security and other non-routine incidents., • Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how., • Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report., • Communicate verbally and in writing relevant facts to law enforcement agencies., • Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner., • Begin each shift by learning about any safety and security incidents that occurred in the prior shift., • Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs., • Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift., • Implement proactive and reactive safety procedures to prevent injuries of self and others., • Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents., • Wear slip resistant and toe-covered shoes at all times., • Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc., • Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed., • Participate in all investigations as needed and including into employee misconduct., • Additional job functions:, • Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner., • Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed., • Participates in ongoing staff training, skill development, and mandatory meetings., • Assist in the training and mentoring of other officers as needed., • Distribute client mail and packages according to procedures., • Perform other job duties and special projects assigned by management.

Job Description Title: Case Manager Location: TBD Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Title: Case Manager Supervisor – Asylum Shelter Location: TBD Salary Range: $60,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Asylum Seeker Case Manager Supervisor plays a vital role in supporting the Director of Social Services, primarily focused on the unique needs and challenges faced by asylum seekers. This position involves overseeing day-to-day operations of the Social Services Department, ensuring the provision of comprehensive support and services to asylum seekers under the guidance of the Director of Social Services. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager Supervisor will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a special emphasis on conflict resolution specific to asylum seekers., • Collaborate with the Director of Social Services in approving employee timesheets and time off requests, recognizing the importance of a flexible schedule for our diverse clientele., • Play an active role in shaping departmental goals, objectives, policies, and procedures, offering recommendations for continuous improvement to meet the evolving needs of asylum seekers., • Lead a team of case managers in the development of service/treatment plans, discharge plans, and follow-up care programs tailored to asylum seekers., • Manage the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring they are well-equipped to address the unique challenges faced by asylum seekers., • Establish and implement schedules and work assignments within the social services department to optimize support to asylum seekers., • Provide crisis intervention and emergency services as necessary, recognizing the vulnerability of the population served., • Ensure case managers provide all necessary and culturally sensitive services, including housing, employment, and therapeutic placements, considering the specific needs of asylum seekers., • Oversee the orientation and training of new employees, emphasizing cultural competency and sensitivity in working with asylum seekers., • Maintain comprehensive supervisory case notes, referrals, and related documentation, recognizing the importance of documenting the unique challenges faced by asylum seekers., • Facilitate ongoing communication with all supervisors regarding social services matters and their impact on asylum seekers., • Coordinate services to ensure the shelter operates safely, comfortably, and in full compliance with DHS and OTDA regulations as they relate to asylum seekers., • Generate regular progress reports, emphasizing the progress and challenges faced by asylum seekers., • Collaborate closely with housing specialists and employment services staff to assess asylum seekers' readiness for housing and/or employment., • Organize and facilitate community outreach and related activities tailored to the specific needs of asylum seekers., • Act as a liaison and representative for community interactions as required, fostering positive relationships that support the well-being of asylum seekers. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 1 year of direct social service supervisory experience, recognizing the importance of cultural competence., • Associate degree in human services or related field with a minimum of 2 years of direct social service supervisory experience, with an emphasis on serving diverse populations., • High School Diploma/General Equivalent Diploma with a minimum of 4 years of direct social service supervisory experience, demonstrating expertise in managing complex cases., • Flexibility to work some evenings and occasional weekends as necessary to meet the needs of asylum seekers., • Exceptional demonstrated writing proficiency, particularly in documenting the unique challenges faced by asylum seekers., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development, with a focus on cultural sensitivity., • Proficient in MS Word, Excel, and database management, using these tools to track and report on the progress of asylum seekers., • Familiarity with community resources tailored to the specific needs of asylum seekers., • Knowledgeable in DHS/OTDA social service documentation policies and procedures, ensuring accurate and culturally sensitive documentation., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness in addressing the challenges faced by asylum seekers., • Familiarity with community health services, social service support agencies, and networks that cater to asylum seekers., • Ability to remain composed in crisis situations, recognizing the added stressors experienced by asylum seekers., • Proven supervisory experience with a team-oriented approach, emphasizing cultural competence and sensitivity., • Demonstrated ability to collaborate effectively with diverse groups, including staff and volunteers from various cultural backgrounds., • Proven aptitude for managing multiple tasks efficiently under pressure, particularly in addressing the urgent needs of asylum seekers., • Strong organizational skills, keen attention to detail, and efficient time management, ensuring that asylum seekers receive timely and appropriate support., • Exhibits maturity, integrity, and sound judgment, particularly when making decisions that impact the well-being of asylum seekers., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Title: Case Manager - Asylum Shelter Location: TBD Pay Range: $24.72 per hour (effectively $45,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers., • Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals., • Providing orientation to clients about the shelter program, the asylum process, and the potential consequences., • Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey., • Assisting clients in understanding and accessing the asylum process and related resources., • Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience., • Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers., • Empowering clients to actively participate in their own asylum planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs., • Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings., • Referring clients to relevant organizations specializing in asylum-related legal assistance., • Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community., • Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services., • Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process., • Facilitating suitable housing placements and connecting clients with culturally competent housing resources., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field., • Associate degree in human services or a related field with a minimum of 2 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers., • Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Purpose of Position: To manage the daily work flow of legal processing ensuring that the unit is in compliance with the controls and established policies and procedures. To ensure that requests received from internal and external reporting agencies are executed timely and accurately. Essential Job Functions: • Manage operational aspects of legal processing function by overseeing staff workflow and ensuring that all requests are completed in a timely and accurate manner., • Manage and develop staff using motivational, educational and developmental tools to achieve maximum efficiency in area of operations., • Test and implement new products within areas of responsibility and make recommendations for improvement and enhancement of existing departmental operations., • Review outstanding issues ensuring timely completion and appropriate resolution and documentation for accounts belonging to deceased persons; ensuring that it is accurate and complete before said accounts are closed and disbursement of funds take place., • Manage the processes of forged endorsements, return without entry, levies, information subpoenas with restraining notice, guardianships, and orders to show cause, etc., • Review monthly remittance reports on IOLA/ IOLTA accounts and submit interest earned on these accounts to New York State Department; DC Bar Foundation and Maryland Legal Services Corp., • Perform periodic internal departmental audit to ensure staff compliance with policies and procedures., • When applicable represent the bank by testifying in court by validating bank documents; communicate with the District Attorney’s office by providing oral deposition if necessary., • Manage requests received via Confirmation.com disbursing to other units of the Bank ensuring that they are executed timely., • Update desk procedures as processes change within the department., • Prepare a monthly report for checks submitted to various banks for collection and refund base on their forged endorsement status., • Prepare invoices to government agencies for reimbursement of records provided., • Request / retrieve and compile records from various departments to submit to the court and attorneys in regard to subpoenas received., • Maintain department databases, spreadsheets and forms., • Liaise with internal audit and other agencies to gather and deliver required documents for branch related audits and examination, • Perform Unclaimed Property due diligence and submit reporting timely for the Spring and Fall cycles for each state., • Act as a back up to Deposit Account Services, • Perform other duties as directed. Knowledge, Skills and Experience Requirements: • Bachelor’s degree or equivalent experience, • 3-5 years of related experience, • Core competency in all compliance/Patriot Act provisions, • Notary Public license, • Excellent verbal/written communication, interpersonal and supervisory skills, • Proficient computer skills including Word, Excel and Access, • Strong analytical skills to resolve issues and discrepancies, • Strong customer service skills to effectively handle customer issues

Job Description Title: Receptionist Location: Bronx, NY FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The Receptionist will greet visitors and assist them in navigating throughout the office. The Receptionist will watch for any unlawful or unsafe activity and notify the authorities should any issues arise. He/She will inspect the grounds for possible hazards. The Receptionist must have an eye for detail, sound judgment and objectivity when making observations or filling out reports. The Receptionist will also receive and log all deliveries from both internal and external parties and assist with general office duties as required. Primary Job Responsibilities/Duties: The Receptionist responsibilities include, but not limited to: • Greet and welcome guests as soon as they arrive at the office, • Direct visitors to the appropriate person and office, • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures), • Provide basic and accurate information in-person and via phone/email, • Receive, sort and distribute daily mail/deliveries, • Maintain office reporting by following safety procedures and controlling access via the reception desk (monitor logbook), • Keep inventory of stock supplies, • Assist with office labor when needed such as setup/set down furniture and fixture, • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing, • The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending., • Ability to sit for extended periods and perform repetitive tasks and working on a computer., • Must be able to lift and carry up to 25 pounds., • Able to adjust to changes conditions, • Office setting with regular exposure to computer screens and moderate noise levels., • High School Diploma/Equivalent required with a minimum of 2+ years in a security or receptionist role, • Proven ability to handle multiple tasks effectively under pressure while successfully, • Strong organizational skills, detail-oriented, and efficient, • Verbal and written communication skills, • Willingness to learn and enforce safety procedures, • Comfort with directing people or taking up leadership responsibilities, • Emotional intelligence and good character judgment Interacting with other departmental staff;, • Perform general clerical duties, • Develop contacts in the community for referral purposes, • Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals, • Provide coverage for other areas as directed/needed, • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed. NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionFrench & Parrello Associates (FPA) is seeking a Project Manager for our Geotechnical department for our Newark, NJ office. Responsibilities • Lead and manage geotechnical engineering projects from inception through completion, ensuring they are delivered on time, within budget, and meet client expectations., • Establish and maintain strong relationships with clients, stakeholders, and regulatory agencies, providing technical advice and strategic direction as needed., • Oversee the design and analysis of geotechnical aspects of projects including foundation design, slope stability, soil mechanics, earth retaining structures, and groundwater management., • Supervise and mentor junior engineers, geologists, and technicians, ensuring their professional development and adherence to company standards., • Prepare and review geotechnical investigation reports, feasibility studies, and technical specifications for clients and contractors., • Ensure high standards of quality control, review project deliverables, and provide constructive feedback to team members., • Develop project budgets, track project costs, and monitor schedules, proactively addressing any issues that could impact project delivery., • Assist in identifying new business opportunities, preparing proposals, and supporting marketing initiatives to grow the geotechnical division., • Bachelor’s degree in Civil Engineering, Geotechnical Engineering, or a related field required., • Master's degree in Geotechnical Engineering or related discipline preferred., • Professional Engineer (PE) license in New Jersey required (or the ability to obtain licensure within a reasonable time frame)., • Additional certifications such as Geo-technical Engineer-in-Training (EIT) or related are a plus., • At least 8 years of progressive experience in geotechnical engineering, with a focus on project management and leadership., • Experience with geotechnical site investigations, foundation design, soil-structure interaction, and remedial solutions., • Prior experience managing multiple projects simultaneously and interacting with clients., • Strong technical expertise in geotechnical engineering, including software tools for analysis, • Proficient in project management software, • Excellent verbal and written communication skills., • Strong problem-solving and critical-thinking abilities., • Ability to work both independently and collaboratively within a multi-disciplinary team, • Willingness to travel to project sites as needed (including occasional overnight stays)., • Strong organizational skills and the ability to handle multiple priorities simultaneously. Benefits We understand that a fulfilling career is about more than just the work you do – it’s about feeling secure in your health, confident in your financial future, and balanced in your personal and professional life. That’s why we strive to offer one of the most comprehensive benefits packages in our industry. By doing so, we aim to attract top talent and ensure that every member of our team has the resources they need to thrive, both at work and at home. • Medical, Dental, Vision insurance, • 401(k) Retirement Plan with Employer Matching, • Roth 401(k) Option, • Individual and Dependent Life Insurance, • Short and Long-Term Disability Insurance, • Health Wellness Programs, Flu shots, Rewards for Healthy Lifestyle, • Tuition Reimbursement, • Training and Professional Development, • Opportunities for Community Outreach Through Internal Networks, • Personal Time Off Program (PTO), • Transit/Parking Program, • Flexible Summer Work Schedules, • Aflac, • Discount Tickets: Tickets At Work, LifeMart, and Staples Work Wins, • Credit Union, • Verizon Wireless Discount, • Dry Cleaning Service, • Corporate Events, Outings & Activities Compensation The projected compensation range for this position is $120,000 to $150,000. Actual compensation will depend on factors such as experience, education and skill set. Who We Are We value curiosity, accountability, and continuous learning – and we provide the tools, mentorship, and flexibility to help every team member reach their full potential. We’re looking for talented, driven professionals who share our passion for pushing boundaries and creating solutions that make a real difference in people’s lives. At FPA, we’re proud to be recognized year after year as one of NJBIZ’s Best Places to Work, and consistently ranked among the top firms in the industry. These honors reflect our people-first culture, collaborative spirit, and commitment to innovation and excellence. At FPA, you’ll find more than a job – you’ll find purpose, connection, and a workplace that invests in your growth and success. Engineering and Consulting Since 1974 For over 50 years, French & Parrello Associates (FPA) has been a trusted partner in delivering innovative solutions that shape communities, enhance infrastructure, and drive progress. As a multidisciplinary firm, we integrate expertise across diverse markets to streamline project execution, optimize resources, and achieve cost-effective, forward-thinking results. FPA combines boutique-level service with enterprise-level expertise – offering clients the best of both worlds. With a steadfast commitment to quality, collaboration, and innovation, our team continues to shape the built environment with solutions that stand the test of time.

Job Description A minimum of 5 years' SIU experience is required. Must have experience in P&C investigations. * Candidates who do not have property (non-auto) experience will not be considered. Multi-lines is highly desired, but not required. Candidate must have a good understanding of material misrepresentation and how it applies to an investigation. We are seeking individuals who possess proven investigative skill sets within the industry, as well as honesty, integrity, self-reliance, resourcefulness, independence, and discipline. Good time management skills are highly needed. Must have reliable transportation, along with own digital recorder and camera. Job duties include, but are not limited to, taking in-person recorded statements, scene photos, writing a detailed, comprehensive report, client communications, as well as meeting strict due dates on all assignments. This is a W-2 role; subcontractors will not be considered. The SIU Investigator should demonstrate proficiency in the following areas: • P&C investigations, with all lines preferred., • Writing accurate and detailed reports, • Strong initiative, integrity, and work ethic, • Securing written/recorded statements, • Ability to prioritize and organize multiple tasks, • Computer literacy to include Microsoft Word and Microsoft Outlook emailFull-Time benefits Include:, • Medical, dental and vision insurance, • 401K, • Extensive performance bonus program Powered by JazzHR EVTblqAy00

Job Description About the Role Position Summary: This position will be responsible for completing investigations and provide support to the PEM Incident Management Unit. They will be primarily responsible for investigating allegations of abuse, neglect or mistreatment of persons supported and ensuring the integrity of the investigation process. What You’ll Do Other duties include but are not limited to: • Conducting objective, fair, thorough, unbiased and timely investigations in accordance with requirements of the Office for People with Developmental Disabilities (OPWDD), • Obtaining and analyzing documentary evidence, • Identifying and interviewing subjects and witnesses to the allegation, • Providing recommendations to mitigate risk of recurrence, • Constructing detailed investigation reports, • Presenting investigative findings at the respective Incident Review Committee (IRC), • Monitoring the Incident Report and Management Application (IRMA) via OPWDD website daily, and removing incidents from the queue, • Processing incidents and uploading relevant documents into IRMA, • Uploading the investigative file into the Justice Center Web Submission Investigation Report (WSIR), • Perform other related task as assigned Your Qualifications • BA/BS in human services or related field required, MA/MS, • At least five (5) years of progressive quality improvement (or relatable experience), Compliance or Program Management experience in a large human services agency or similar setting., • Proficiency in MS Office is a must., • Excellent interpersonal communication skills required., • Excellent critical thinking skills, organizational skills and follow up skills, • Honest and ethical with high levels of integrity and confidentiality KNOWLEDGE/SKILLS/ABILITIES: • Work satisfactorily with minimal supervision, • Find facts and investigate issues, • Convey information to others clearly, concisely and logically, • Respect and maintain confidentiality, • Communicate effectively verbally and in writing, • Establish and maintain proper working relationships with program managers and directors, persons supported, caregivers, parents, supervisors, co-workers and staff, • Maintain a safe working environment, • Adhere to ethical standards, • Adhere to personnel policies, procedures and universal health precautions Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Clinic/Field/Corporate Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our Headquarters at 1333 Broadway office in Midtown Manhattan. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm. Remote Eligibility: Yes

Job DescriptionSalary: $20 - $30 per hour DOE Delta Group is a privately held, national investigative firm established in 1983 and headquartered in Buford, Georgia. As pioneers of unmanned surveillance technology, Delta Groups eRemote technology is an industry recognized product that continues to evolve and produce game-changing results. With more than 500 direct employees nationwide, our domestic footprint is large enough to matter and small enough to care. We pride ourselves on developing and retaining professional staff while maintaining diversity within our team.Our executive leadership team brings over 100 years of combined experience leading national carrier fraud divisions, state fraud prosecutorial offices, claims and program management divisions, and investigative operations. For over 41 years, our investigative resources have helped organizations reduce risk, improve profitability, and increase revenue within the insurance industry. Our expert employees are located throughout the United States, executing investigations for all types of claims including but not limited to, workers compensation, liability, auto, property, disability, and corporate investigations, regardless of size. Come join our talented team and our commitment to people, innovation and results. As we say at Delta Group, we are Big Enough to Matter, but Small Enough to Care!. We strive to provide a work culture that maintains our roots as a family-owned business and partner with our employees to get the results our clients need! Position Description: We are currently seeking talented and experienced Private Investigators to join our growing team. This role involves ethical and professional investigative work on Workers Compensation and Liability claims, primarily through surveillance and factual data collection. Details around Open PTO, field specific programs, and other perks can be discussed during the interview process. Job Responsibilities • Conduct surveillance on Liability and Work Comp Insurance claims., • Prolonged periods of sitting in a vehicle or other stationary positions during surveillance up to 12 hours per day., • Ability to travel to different locations for investigations, which may involve driving, walking, or using public transportation., • Maintain visual focus during surveillance activities, often for extended periods., • Ability to navigate various environments, including urban, rural, and indoor settings., • Ability to review and dissect comprehensive reports, as well as Police reports., • Ability to write a detailed surveillance report to Company Standards., • Ability to review video in order to properly prepare reports., • Ability to covertly document a Subject without being detected., • Ability to search, locateand utilizeSocial Mediathroughout the investigative process., • Ability to react quicklyand use good judgementto scenarios that may arise during surveillance., • Knowledge of pretexting is preferable., • Ability to think outside the box. Required: • Must be 18 years of age unless otherwise stated by State Licensure Laws, • Associate degree or comparable field experience preferred, • Must pass a clean driving record, • Must be willing to obtain investigator licensing within your home state Diligent Compensation Package: • $20-$30 per hour dependent on experience and geographical location, • Competitive Travel Rates, • Mileage Pay, • Lodging Cost Coverage, • Covert Video Pay, • Daily Report Writing Pay, • Overnight Stay Per Diem., • Opportunity for Potential Quarterly Bonus, • Additional Pay for Holiday Work, • Licensure Reimbursement for Eligible States (for Delta-specific licenses only), • Sign on bonus of up to $1K based on experience Competitive Benefits We offer competitive benefits to our field investigation employees. Benefits include: • Medical, dental and vision insurance, • Ancillary benefits to include short-term disability, long-term disability, accident, voluntary term and/or whole life insurance, critical illness and more!, • 401K eligible after 90 days!, • Field specific benefit programs, • Open PTO The Delta Difference • Supportive, dynamic, and collaborative work environment, • Dedicated Regional Field Supervisors with Investigative Experience, • Attentive Case Managers committed to client and investigator experience., • Flexible Schedule The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity. Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Job Description The Noble 33 Hospitality and lifestyle company is seeking a SECURITY HOST for Mēdüzā Mediterrania New York As a Security Host the main goal is to provide a safe and secure environment that enables our guests, staff, and vendors to experience the high-energy, best in class fine dining experience that Toca Madera Houston will offer. Responsibilities: * The Security Host performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property. * As a first responder, will be trained on Infant, Child, and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), Stop the Bleed Training and fire extinguisher procedures to respond to emergencies as needed * Conduct interior and exterior restaurant patrol to identify undesirable conditions * Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor * Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation * Documentation and report writing * Maintain order in the restaurant while attending to the needs of our guests, staff members and vendors * Assist in safety controls for performance aspects taking place inside the venue * Coordinate expedient response to emergency conditions such as fire alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner * Handle violations of restaurant policy, civil laws, and undesired conduct * Respond to security and emergency situations and prioritize the work in a timely manner * Provide key assist * Provide accurate information to guests, staff and vendors seeking directions and hours of operation * Receive, record and secure found property – will also research and respond to guest inquiries for lost property * Escort staff and guests as required to parking lots * Perform other duties and responsibilities as assigned Basic Qualifications: * Must be at least 21 years of age * Valid State security credentials/licensees * Excellent communication skills * Must present a well-groomed appearance * Two years of experience in a position with direct guest contact required * Strong verbal, written and technology skills required * Keyboarding skills 25 WPM * Investigation skills * Perform general clerical duties using Microsoft Office and other site-specific programs * Must be able to work and stand inside and outside, sometimes in excessive heat or cold (depending on location). * Maintain strong observation skills with elevated level of detail and scrutiny for entire shift * Must be able to work independently * Must be able to lift and carry up to 60 lbs. Must be able to push or pull up to 150 lbs. * Must be able to speak, read, and write English Preferred Qualifications: * An associate degree or higher * A successful candidate will have experience as a first responder – related experience that best aligns with the day-to-day operation may include: * Hospitality Security Guard/Officer experience * High-end customer service experience * Successfully completed basic training in the Military * Loss Prevention and/or Plain Clothes Operatives experience * High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. Your Mission: Should you decide to accept... As Security Manager, you are responsible for monitoring and controlling staff entrances patrolling on a regular basis and managing undesirable behavior in order to deliver a safe Guest and teammate experience. You will be responsible for directing and administering the implementation of all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards: You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty Gritty: What exactly you will be doing.... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports, • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Serve as primary liaison with federal, state and local law enforcement, • Oversee the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner, • Coordinate additional personnel for Conference and Banqueting functions, • Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms, • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security, • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities, • Plan, deliver and facilitate regular teammate awareness training, • Be fully conversant of company terrorist procedures and convey to staff, • Be fully conversant with hotel Fire and Emergency procedures, • Responsible for management of key control within all departments, • Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.), • Responsible for checking goods received and distributing You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of up to 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Understand the importance of completing a timely accident/incident report, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Adhere to hotel policies including but not limited to attendance, safety, behavior, • Current, legal and unrestricted ability to work in the United States, • A minimum of 5 years of loss prevention/security management experience is preferred, • Previous experience in hospitality is referred, • Proficient computer skills in MS Outlook, Word, Excel and PowerPoint

Job Description Reporting to : Head of People Location: NYC, DC, PA, JFK Airport locations & growing footprint (field-based role) Travel Requirement: 75-80% travel throughout assigned territory About Pret a Manger Pret a Manger is a beloved international food retailer known for freshly made sandwiches, salads, and organic coffee. Our commitment to quality ingredients, exceptional customer service, and putting our team members first has established us as a leader in the quick-service restaurant industry. Position Overview We are seeking a dynamic People Manager to serve as a key partner to Area Operations Leadership and the primary HR business partner for our Shop teams across NYC, DC, PA, JFK locations & growing footprint. This field-based role requires someone who thrives in a fast-paced retail environment and can provide hands-on HR support. Essential Requirements The ideal candidate will hold a Bachelor's degree in Human Resources, Business Administration, or related field with a minimum of 3-5 years of People Manager experience, preferably in Quick Service Restaurant, retail, or multi-location hospitality environments. This position requires extensive travel (75-80% of the time). Ideally, the candidate is a self-starter who is comfortable making independent decisions in the field. Core Competencies Employee Relations & Compliance: The successful candidate will have proven experience managing employee relations cases in high-turnover, fast-paced environments, including conducting workplace investigations involving harassment, discrimination, and policy violations. General knowledge of federal, state, and local employment laws is required, along with a comprehensive understanding of wage and hour compliance, including break and meal period requirements. Experience with union-related matters is preferred. Manager Development & Talent Pipeline Management: The ideal candidate brings experience in workforce planning to identify and develop both internal talent pipelines through succession planning and external recruitment channels that align with business growth objectives. This role involves coaching of shop managers to enhance their people management skills, including effective recruitment strategies, interviewing techniques, candidate selection, and building strong retention programs. The People Manager will train managers on progressive discipline procedures, legal compliance requirements, and proper documentation skills for performance issues, incidents, and corrective actions, ultimately developing their capabilities to lead high-performing teams. Experience with union environments is preferred. Communication & Relationship Building: Exceptional interpersonal skills are essential for connecting with diverse team members across multiple locations. Bilingual capabilities (English/Spanish) are strongly preferred. The role requires someone comfortable working independently while maintaining strong partnership with area leadership and demonstrating the ability to build trust quickly with shop teams and managers through regular site visits and hands-on support. Additionally, this role involves serving as the primary liaison between Shops and Benefits/Payroll to ensure seamless execution of general HR processes. You will facilitate communication and problem-solving between these departments and other administrative matters that impact Shops. This includes coordinating with payroll and time-keeping discrepancies and ensuring that shop teams receive timely support for routine HR administrative needs. Additionally, you will be collaborating with HR colleagues to identify process improvements, implement standardized practices across locations, and develop efficient systems that enable Pret to scale operations seamlessly while maintaining our high standards of people management. HRIS & Data Management: Proficiency with Human Resource Information Systems is essential such as ADP Workforce Now and Harri, with primary responsibility for training and coaching Shop Managers on proper data entry procedures during onboarding, promotions, shop transfers, and other employee lifecycle events. This role involves ensuring managers understand system requirements, providing ongoing support for HRIS processes, and generating reports that support decision-making for both HR and area leadership. While managers maintain day-to-day data entry responsibilities, the People Manager serves as the system expert and trainer to ensure accurate and consistent information across all locations. Pret a Manger is an equal opportunity employer committed to creating an inclusive environment for all team members. • Pret Behaviors Passion * Clear Communication * Team Working * Great Execution * Business Sense * Realizing Potential * Open to Change * One Pret * Thoughtful Leadership We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAffirmative Civil Enforcement (ACE) InvestigatorEmployment Type: Full-Time, Experienced Department: Legal Services CGS is seeking an experienced ACE Investigator with extensive knowledge and skills in investigative techniques and fraud detection to provide assistance for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The investigator will generate new investigations, and to continue with ongoing investigation and civil actions involving fraud in areas such as healthcare, contracting, and grants, as well as other fraud and abuse of federal public funds and programs.- Regularly meets with the ACE attorneys and with designated agency personnel for the purpose of generating fraud investigations.- Performs a variety of ancillary investigations-related services in direct support of any assigned fraud- Utilizes electronic databases such as public records, property records, business records, and other government-maintained databases, to identify documents, witnesses and other physical evidence.- Prepares reports on progress of investigations for use by AUSAs and supervisory attorneys. These reports may include significant findings and conclusions, analyses of information located in electronic databases, presentations, recommendations for additional investigative actions and candid assessments of strengths and weaknesses of witnesses, documentary evidence, or other aspects of a case.- Examines books, ledgers, payrolls, cost reports, billing statements, invoices, correspondence, computer data, and other records pertaining to the transactions, events, or allegations under investigation.- Performs sophisticated analyses of large-scale hard-copy and electronic data, such as health care claims data, financial transaction data, accounting records, or bank records to develop investigative leads and to determine their potential relevance to the allegations at issue.- Gathers and analyzes facts including witness statements, timelines, and scientific or technical data for the purpose of advancing investigative objectives. Establishes and verifies relationships between facts and evidence obtained or presented to confirm authenticity of documents, to corroborate witness statements, and to otherwise build proof necessary for successful litigation or settlement.- Develops and analyzes evidence and collects information relating to such evidence, or other legal matters under consideration, from appropriate primary and secondary sources. Performs analysis to clarify the target suspect's or organization's pattern of operations, to identify information relevant to the legal issues involved, and to recommend valuable approaches to the AUSAs or other members of the investigative team. Develops and refines proof required to assist in determining legal responsibility for violations.- Assists ACE AUSAs with in-person and/or telephonic interviews of witnesses, depositions, and sworn witness examinations.- Assists with the preparation and service of subpoenas for documentary materials, interrogatory answers, or witness testimony in connection with ACE investigations.- Develops an understanding of all applicable federal, state, or local laws to the extent necessary to make sound decisions on direction and scope of investigations. Determines proof required to affix responsibility for violations, and devise methods for obtaining, preserving, and presenting evidence to the greatest effect.- Assists with determining the most efficacious methods for planning, scheduling, and conducting investigations, and identifies any resources that may be required.- Performs other related ACE investigator duties as assigned and within scope.- Attends meetings and trainings as may be required and appropriate. Qualifications:- Computer Skills: Applicant shall have the ability to use MS Word, MS Excel, MS Outlook, MS Access, and other databases as well as Adobe Acrobat Professional. Experience with working on document review/management platforms such as Relativity, with analyzing spreadsheets of claims data, and with utilizing docketing software is a plus.- Ability to review and understand the import of a wide variety of documents, both legal and non-legal, including Motions and Briefs.- Ability to think independently and to develop investigative strategies in response to the needs of a specific case.- Communication skills are extremely important. Applicant shall work and interact professionally and effectively with all levels of staff.- Ability to meet established deadlines and work as a team player in a professional office.- Skill in meeting and dealing with people in a courteous and tactful manner. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job title: Security Guard Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2., • Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC., • Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns., • Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest., • Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices., • Provide quality services and excellent customer service to employees, guests and clients of HPCDC., • Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures., • Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner., • Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating)., • Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”., • Abstain from the use of profanity or loud language near the public, employees, and clients., • Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients., • Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees., • Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises., • Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC., • Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC., • Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed., • Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc., • Implement and enforce procedures that limit access by unauthorized people to the building and property., • Follow protocols for signing clients and guests in and out of the building., • Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance., • Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting., • Escort guests to areas as needed and in accordance with procedures., • Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms., • Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs., • Facilitate fire drills and provide assistance as needed during evacuation., • As needed, employ best practices for crowd control., • Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them., • Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed., • Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents., • Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations., • Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm., • Maintain knowledge of incident reporting guidelines and report incidents as needed., • Close off crime scenes and prevent the contamination of evidence., • Provide truthful witness testimony as needed during legal proceedings., • Promptly notify appropriate emergency service providers as needed., • Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking., • Optimize safe responses by requesting assistance from coworkers as needed., • Optimize safe responses by providing assistance to coworkers as needed., • Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures., • Gather information through the use of effective interviewing and observation skills., • Security Guards report incidents pertaining to security and other non-routine incidents., • Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how., • Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report., • Communicate verbally and in writing relevant facts to law enforcement agencies., • Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner., • Begin each shift by learning about any safety and security incidents that occurred in the prior shift., • Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs., • Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift., • Implement proactive and reactive safety procedures to prevent injuries of self and others., • Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents., • Wear slip resistant and toe-covered shoes at all times., • Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc., • Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed., • Participate in all investigations as needed and including into employee misconduct., • Additional job functions:, • Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner., • Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed., • Participates in ongoing staff training, skill development, and mandatory meetings., • Assist in the training and mentoring of other officers as needed., • Distribute client mail and packages according to procedures., • Perform other job duties and special projects assigned by management.

Job Description Responsibilities: Prepare and file U.S. trademark prosecution and maintenance documents electronically with the USPTO including but not limited to applications, office action responses, extensions of time, statements of use, affidavits, renewals, assignments, and powers of attorneys. • Identify and prepare appropriate specimens of use for submission to the USPTO, and communicate with clients regarding same., • Prepare and file trademark documents with WIPO and through the Madrid Protocol, including but not limited to applications for International Registration, responses to Notices of Irregularity, renewals, assignments, and powers of attorney., • Work with and correspond with foreign counsel in connection with prosecution and maintenance of trademark applications/ registrations outside of the United States, including attending to notarization and legalization of documents., • Communicate with clients regarding trademark status and upcoming deadlines as needed., • Conduct preliminary trademark clearance searches online and USPTO website., • Prepare and file copyright applications for registration., • Conduct due diligence on trademark portfolios and IP-related corporate transactions., • Assist with preparation and filing TTAB petitions, motions, and other paperwork., • Assist with investigations of third-party use of marks, preserving evidence, creating PDFs and making exhibits for briefs and other filings., • Assist in preparation and filing of UDRP actions., • Prepare and file, or instruct, on all aspects of US, PCT, and foreign prosecution., • Proof and edits patent applications and office actions and prepares office actions., • File and assist in prosecution of design applications (including convention deadlines for filing abroad)., • Review files and prepare of Information Disclosure Statements and accompanying documents., • Assist clients with ongoing third-party patent monitoring., • Ensure deadlines are calendared and reported; experience with using trademark docketing software systems, preferably CPI., • Maintain a docket of IP deadlines and coordinate and communicate deadline responses with relevant attorneys and staff. Requirements • 5+ years of IP Prosecution experience, • College degree and/or paralegal certificate required., • Strong working knowledge of MSOffice (Outlook, Word, Excel, PowerPoint), Relativity, and Concordance required., • Knowledge of iManage a plus.

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… As Security Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behavior in order to deliver a safe Guest and teammate experience. As the security guard, you would be responsible for assisting with all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide an “out of this world” customer service experience for our guests: • Help lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports, • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Serve as primary liaison with federal, state and local law enforcement, • Oversee the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner, • Coordinate additional personnel for Conference and Banqueting functions, • Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms, • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security, • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities, • Plan, deliver and facilitate regular staff awareness training, • Be fully conversant of company terrorist procedures and convey to staff, • Be fully conversant with hotel Fire and Emergency procedures, • Responsible for management of key control within all departments, • Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.), • Responsible for checking goods received and distributing You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of up to 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star while constantly advocating for your guests, • Understand the importance of completing a timely accident/incident report, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Current, legal and unrestricted ability to work in the USA., • Minimum of 2 years of Loss Prevention experience., • Previous experience in hospitality preferred., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge. #LI-onsite

Job DescriptionOverview Company Overview: Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Security Screener. The Security Screener will work with highly intelligent SmartTech x-ray software to inspect items, determine whether items contain objects that warrant further investigation, and alert baggage screeners or handlers to any possible problems. PAY RATE: $25.00 per hour Responsibilities: • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities, • Respond to incidents and critical situations in a calm, problem solving manner, • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site., • Inspect items, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation, • View images of bags and cargo, using remote screening equipment, and alert baggage screeners or handlers to any possible problems, • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles, • Possess a high school diploma or equivalent, or 5 years of verifiable experience, • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Prior work experience in a professional security setting, • Medical, dental, vision, basic life, AD&D, and disability insurance, • 401(k) plan, subject to eligibility requirements, • Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis, • Eight paid holidays (subject to eligibility), • Employee Assistance Program If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1464485