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About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education. Planned Parenthood values the experience of employees, and our cultural ethos is “In This Together” which aims to support a workplace culture that centers on belonging, learning, and individual recognition. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek a proactive and detail-oriented Senior Revenue Accountant. This job reports to the Revenue Accounting Manager in the Finance Department of the Office of the Chief Financial Officer of PPFA. The Finance Department provides confidence to all stakeholders in the fiscal and fiduciary responsibility of Planned Parenthood Federation of America (PPFA), Planned Parenthood Action Fund (PPAF) and its related entities (collectively the Organizations) with a commitment to customer service, sound controls, compliance monitoring, and timely, accurate, and complete reporting, analysis and decision support to further the Federation’s mission. Purpose: The Senior Revenue Accountant is responsible for performing all revenue accounting functions in compliance with US GAAP revenue recognition guidelines. They are responsible for reviewing supporting documentation for donor contributions and pledges to determine the appropriate accounting recognition under US GAAP, recording journal entries related to revenue as a part of a monthly close cycle, and communicating compliance requirements to stakeholders. They will also work collaboratively with members of the Finance and Development team to reconcile donations with cash received. The Senior Revenue Accountant works collaboratively with the Revenue Accounting Manager to set and work towards objectives in alignment with organizational priorities. Delivery: • Perform monthly and quarterly revenue reconciliations and record journal entries as part of the financial closing process. • Review revenue transactions for proper recognition of donor restrictions. • Review grant agreements and pledge documentation to determine accounting recognition. • Reconcile cash, credit card, and stock donations with bank statements and investigate and resolve variances. • Prepare reports and analyses of revenue earned and cash received. • Assist in preparing for the year-end audit, including preparing supporting documentation, financial statements, and footnote disclosures. • Perform other duties as assigned. Engagement: • Work closely with members of the Finance team and other PPFA departments to accurately record financial transactions. • Collaborate with the Development team to review and reconcile revenue transactions and maintain supporting documentation. • Work closely with the General Accounting team to prepare financial reports and support the month-end closing process. Knowledge, Skills, and Abilities (KSAs): • Bachelor’s or associate’s degree in Accounting or Finance required. • 2-4 years of professional nonprofit accounting experience. • Excellent organizational skills and attention to detail. • Exceptional communication and interpersonal skills. • Ability to handle confidential information with discretion and professionalism. • Ability to work collaboratively and flexibly with a dynamic, fast-moving team, completing multiple tasks with accuracy and confidence. • Strong organizational, analytical, and problem-solving skills. • Strong oral and written communication skills. • High proficiency in Google products and Microsoft Office. • Flexibility and ability to adapt to quickly changing priorities and ambiguous situations. • A deep commitment to Planned Parenthood’s mission of promoting Sexual and Reproductive Health. Please apply using this link: https://jobs.lever.co/ppfa/928af96a-87ce-4222-8f44-f4f048f60710 Travel: 0-5% domestic Salary: $75,000-$80,000 per year This role is hybrid in our NYC office, requiring at least 2 days per week. Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. PPFA participates in the E-Verify program and is an Equal Opportunity Employer. #LI-SY1 PDN-HR Roles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.

We are seeking a detail-oriented, analytical, and highly organized Accountant to manage the financial operations of our growing tour company. This role is responsible for overseeing day-to-day accounting functions, reconciling ticket sales across platforms, tracking commissions for sales agents, and ensuring accurate financial reporting. Key Responsibilities: Manage Daily Ticket Sales Reconcile ticket sales across POS systems (e.g. Square, FareHarbor, direct cash sales) Track and report daily earnings from each sales channel Monitor and investigate discrepancies in ticket sales and refunds Accounting & Financial Reporting Prepare weekly, monthly, and quarterly financial reports Manage accounts payable and receivable Maintain general ledger and perform bank reconciliations Ensure accurate categorization of tour-related expenses (transportation, staffing, marketing) Commission Tracking Calculate and manage commissions for sales agents Generate payout reports and statements for independent sellers or street teams Compliance & Audit Maintain compliance with local tax laws (sales tax, tourist fees) Prepare documentation for audits and financial reviews Ensure proper documentation for chargebacks and disputes Budgeting & Forecasting Support leadership in creating tour revenue projections Assist in budgeting for seasonal staffing and operational needs Requirements: Bachelor's degree in Accounting, Finance, or related field 2–4 years of accounting experience (tourism or retail a plus) Strong proficiency with Excel and accounting software (e.g. QuickBooks, Xero) Familiarity with POS systems and payment platforms (Square, Stripe, PayPal) High attention to detail and ability to work independently Excellent communication and time management skills Bonus: experience with chargeback disputes or managing multiple income streams Preferred Qualifications: Experience working in the tourism, attractions, or events industry Comfortable reconciling cash and digital payments Ability to analyze sales trends and provide operational insight

The Department of Psychiatry is seeking a Staff Associate II (study clinician) to join the research team of Pinciple Investigator (PI), Laura Mufson, PhD, and Co-PI Christa Labouliere, Ph.D.. The successful candidate will support many aspects of study implementation including: recruitment; informed consent/assent; baseline and follow-up assessments; maintaining ongoing contact with participants and families; providing study interventions & clinical support to them during study period; facilitating connection to ongoing services; and facilitating engagement/information exchange with the clinical sites at NYPH. Responsibilities include: Assist in identifying and assessing participant eligibility and assisting in conduct of consent/ assent meetings Conducting clinical risk assessments of the participants at baseline and follow-up assessments. Administer the C-SSRS to participants during assessment and as needed, along with supportive safety planning and clinical risk management activities. Providing clinical risk management coverage for research staff for assessments and participant communication. Assist in implementing study interventions for participants and provide clinical care for participants post-study as needed. Assist in case management for participants to ensure connection with outpatient services after study interventions are completed. Work collaboratively with the clinical services providing the study interventions and support care of participants. Performs related duties & responsibilities as assigned/requested. Qualifications Bachelor's degree in counseling, clinical psychology, or social work. Master’s degree in counseling, clinical psychology, or social work is highly preferred. NYS licensure (or license eligible_ as a mental health clinician, such as a licensed clinical social worker (LCSW) or licensed mental health clinician (LMHC) Excellent interpersonal, communication, and problem-solving skills Comfortable interacting with diverse suicidal youth and their families in fast-paced emergency settings (with training and supervision) Able to effectively use Microsoft computer software (Word/Excel/Powerpoint), and REDCap At least 1-2 years of experience (could be during training or on the job) providing clinical care to adolescents with mood and anxiety disorders is preferred At least 1 year of clinical experience (could be during training or on the job) with adolescents, preferably in a crisis setting is preferred Experience conducting suicide risk assessments using standardized measures is preferred

Our legal practice is seeking to hire a paralegal to join our team of legal researchers. You will be supporting our practice by preparing documents like affidavits and legal correspondence, as well as organizing and maintaining files. You will also be asked to file pleadings with court clerks and help prepare for trials by organizing exhibits and assisting with other tasks as required. To be successful in this role, you will need to be proficient with Microsoft Office applications such as Word and Excel. You will also need to be able to multitask effectively and essentially thrive in a busy, team-oriented environment. Paralegal Responsibilities: Preparing affidavits, legal correspondence and other documents for attorneys. Organizing and maintaining documents in a paper or electronic filing system. Meeting with clients, attorneys, and other professionals to talk about case details. Filing pleadings with court clerk. Helping prepare for trial by organizing exhibits and assisting with other tasks as needed. Preparing briefs, wills, contracts, real estate closing statements, pleadings, appeals, and other legal documents. Investigating facts and laws of cases and searching public records and other resources to prepare cases and determine causes of action. Directing and coordinating law office activity, including delivery of subpoenas. Gathering and analyzing statutes, decisions, and legal articles, codes, documents and other data. Calling on witnesses to testify at hearings. Keeping law library up-to-date by monitoring legal volumes. Paralegal Requirements: Certificate of completion from an ABA-approved paralegal certification program of education and training, or an associate degree in paralegal studies. Associate degree. Proficient with Microsoft Office, specifically Outlook, Word, and Excel. Strong oral and written communication skills. Excellent organizational skills. Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment. Must be able to function effectively in a busy, team-oriented environment. Office administration experience.

As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.