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  • Hospitality Assistant
    Hospitality Assistant
    hace 11 días
    $20–$25 por hora
    Jornada parcial
    Ridgewood

    The Concierge Associate is the ultimate guide through the guests’ experience when planning events at The Woman’s Club of Ridgewood ( (WCOR). Event Rental income helps maintain expenses and allows us to give to charity, which requires a special person to create the experience. As an Concierge Assistant you will be assuming the role of tour guide, communicator, entertainer, and event planner. This is an excellent opportunity for someone interested in the Hotel Travel Industry. Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a flexible work schedule to allow members to maintain a healthy work balance. • Greeting guests., • Answering questions - accurately and politely., • Answering the phone., • Understanding of Quickbooks and invoicing, • Directing guests to areas/restrooms., • Demonstrating knowledge of the technical products., • Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits., • Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases)., • Maintaining a clean and organized supplies, • Maintaining proper product stock levels – through retail pulls & inventories., • Performing opening, closing & side duties –, • Assuring the complete satisfaction of each and every guest., • Creating memorable experiences. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, CERTIFICATIONS AND SKILLS • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS • Ability to move monitor events for extended periods of time., • Ability to sit set up tables and chairs, • Ability to express or exchange ideas verbally, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, cleaning chemicals, and loud/noisy environment., • Available to be onsite within 30 minutes ADDITIONAL REQUIREMENTS • Maintaining a well-groomed appearance, • Following all Board of Health uniform guidelines., • Practicing all general safety & sanitation standards., • Recycling products, where possible. Closing: The Woman’s Club of Ridgewood is an equal opportunity employer. We live our motto be kind to ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

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  • Head Bartender
    Head Bartender
    hace 1 mes
    $17–$28 por hora
    Jornada completa
    Gowanus, Brooklyn

    Bar Supervisor Job Opening About PKLYN: PKLYN is a beloved pickleball club in Gowanus, Brooklyn that offers an unmatched experience for enthusiasts and newcomers alike. Combining top-notch facilities with a vibrant atmosphere, PKLYN is not just a venue – it’s a community gathering place where people come to play, hang out, socialize, and enjoy exceptional hospitality. Vision for the Role: We are seeking a dynamic and motivated Bar Supervisor/Lead Bartender to lead and elevate bar operations at PKLYN – Brooklyn’s premier pickleball club. This role is central to delivering outstanding guest experiences while ensuring smooth, consistent, and efficient bar service. The ideal candidate has a passion for hospitality, experience managing teams, and is excited to innovate, implement new ideas, and continually improve how our bar enhances the overall PKLYN experience. From overseeing day-to-day operations to developing systems that uphold quality and consistency, this person will take ownership of the bar’s success and help build a social, welcoming environment that keeps guests coming back. Role & Responsibilities Bar Management: • Oversee bar operations including staff communication, inventory, and quality assurance, • Ensure compliance with health & safety regulations, including responsible alcohol service, • Maintain cleanliness and organization across the bar area, guest spaces, and storage, • Execute and uphold closing procedures to ensure consistency and accountability Guest Services: • Implement guest service standards to ensure a consistently high-quality experience, • Provide exceptional customer service, resolve inquiries, and solve problems, • Gather and analyze guest feedback to identify areas for improvement and implement changes to enhance service offerings Inventory Management: • Monitor and manage inventory levels for F&B, liquor, bar supplies, and other equipment, • Order supplies and manage vendor relationships, ensuring cost-effective, timely delivery, • Conduct regular inventory audits and send weekly inventory reports, • Perform and verify weekly cash counts, ensuring secure handling of all transactions Staff Training and Management: • Train and mentor a team of 1-2 bartenders to deliver exceptional service, • Provide on-the-floor coaching and lead by example during service shifts, • Meet regularly with PKLYN management to review team performance, provide feedback, and align on operational needs and goals, • Monitor industry trends and incorporate innovative ideas to enhance guest experience Qualifications • At least 2–3 years experience in a bar or hospitality setting, with at least 1 year in a supervisory or team lead role, • Proven ability to manage bar operations and support high-volume service environments, • Excellent leadership, communication, and interpersonal skills with customers & team, • Ability to work flexible hours, including evenings, weekends, and holidays as needed, and to commute reliably to the location (80 4th St., Brooklyn, NY 11231), • Demonstrated problem-solving skills and a keen attention to detail, • Proficiency with POS systems (we use Toast), inventory tracking software, and basic office tools (e.g., spreadsheets for ordering or budgeting), • Certifications such as TIPS or ServSafe Alcohol (or willingness to obtain upon hire), • Knowledge of pickleball is encouraged and a significant asset but is not required Compensation & Benefits The Bar Supervisor role is an hourly position that includes a blend of administrative and bartending responsibilities. Weekly hours typically range between 30–40 hours, depending on the needs of the business, events, and seasonality. These hours breakdown roughly as: • Administrative hours:, • Approx. 7 hours/week dedicated to duties like inventory management, cash-outs, scheduling support, and operational reporting. Some of these hours are scheduled consistently each week, while others are flexibly utilized, • Administrate Rate is higher ($25-28) to reflect leadership responsibilities, • Bartending hours:, • Remaining hours are spent bartending on the floor, leading shifts, and ensuring high-quality guest service during service hours, • Bartending Rate is $16-19, plus eligibility for tips To Apply Please include: • Your resume, • A very brief introduction or cover letter, • Your favorite animal (don’t overthink it) (or do?)

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