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We are seeking a detail-oriented and customer-focused Desktop Support Analyst to join our IT team.

Job Description We are seeking Chief Human Resources Officer (CHRO) to join our clients executive team and lead the transformation of the HR function into a strategic driver of growth and innovation. This role provides a clean slate opportunity to design, scale, and align the HR department with the company’s ambitious goals and diverse workforce. The CHRO will oversee talent acquisition, employee engagement, compensation strategy, and organizational development, while aligning HR with our clients data-centric culture and ESOP values. A critical aspect of this role will be leveraging AI and automation to enhance HR operations, workforce planning, and decision-making. The CHRO will also oversee the integration of a compensation analyst to ensure the alignment of pay structures with organizational goals. KEY RESPONSIBILITIES Strategic Leadership · Develop and execute a long-term HR strategy that supports growth trajectory, ESOP culture, and employee engagement goals. · Serve as a key advisor to the CEO and executive team on organizational design, workforce planning, and employee relations. · Lead the professionalization and scaling of HR operations, ensuring alignment across all locations and business units. · Integrate HR functions to support both mature business units and newer entrepreneurial divisions. AI-Driven HR Transformation · Implement AI-powered tools and process automation to improve efficiency in recruitment, workforce forecasting, and employee engagement tracking. · Use AI and analytics to identify trends in employee performance, retention, and engagement, ensuring proactive HR strategies. · Drive the adoption of AI in HR decision-making, including talent acquisition, compensation benchmarking, and workforce planning. · Foster a culture of innovation by leveraging AI-driven insights to align HR strategies with business objectives. Compensation Strategy & Alignment (hire a strategic partner to align compensation Strategy) · Design and oversee compensation programs that align with market benchmarks, internal equity, and company goals. · Lead the recruitment and integration of a compensation analyst, ensuring clear alignment between compensation strategies, workforce planning, and employee engagement initiatives. · Address challenges in aligning compensation structures across diverse roles, locations, and business units. · Build systems to ensure consistent and transparent communication around pay structures and equity adjustments. Talent Management & Culture · Oversee talent acquisition strategies to attract and retain top talent across technical, engineering, and administrative roles. · Develop programs to enhance employee engagement, foster a culture of accountability, and align HR practices with ESOP values. · Implement leadership development and succession planning initiatives to ensure long-term organizational success. · Build recruiting and retention strategies focused on reducing time-to-hire while ensuring cultural and competency alignment. Operational Excellence & Data-Driven Insights · Leverage data and analytics to inform HR strategies, including workforce forecasting, recruitment metrics, and engagement KPIs. · Utilize the ERP system (Solutions 360) to align HR processes with broader company operations, including labor hours, project estimates, and workforce planning. · Drive process automation and AI adoption within HR operations to enhance efficiency and data integration. · Collaborate with functional leaders to create unified, scalable HR systems that meet the needs of a growing organization. Organizational Growth & Integration · Lead change management initiatives to support the integration of new acquisitions and alignment of cultural and operational practices. · Oversee the development of HR systems that scale with the company’s growth and address the unique needs of both mature and entrepreneurial business units. · Ensure compliance with labor laws and safety regulations across multiple geographies. IDEAL CANDIDATE PROFILE The ideal candidate is a proven HR leader with a track record of scaling HR operations, aligning compensation strategies, and fostering a culture of ownership and engagement. They should bring a data-driven approach to HR, with expertise in leveraging AI technologies to improve decision-making and operations. QUALIFICATIONS: · 10+ years of senior HR leadership experience, with at least 3–5 years in a CHRO or equivalent role. · Experience in leveraging AI tools and automation for HR operations, talent management, and workforce planning. · Proven success in leading HR through growth and transformation in high-growth, multi-location environments. · Experience working in ESOP or employee-owned organizations is highly desirable. · Familiarity with ERP systems (e.g., Solutions 360) and data integration for HR operations. · Strong cultural alignment with employee-owned businesses and entrepreneurial organizations. KEY ATTRIBUTES: · Strategic thinker with strong operational execution skills. · Relationship-focused and able to foster collaboration across diverse teams. · Passionate about AI-driven HR practices and process automation. · Growth-oriented, with a focus on building scalable systems that support long-term success. WHY JOIN: · Clean Slate Opportunity: Shape and build the HR function and compensation strategies with flexibility and autonomy. · Employee Ownership: As an ESOP company, you’ll directly contribute to and benefit from company’s success. · Growth-Oriented Culture: Join a company with ambitious goals and a focus on innovation. · AI-Driven Innovation: Be part of a forward-thinking organization that embraces AI, automation, and data-centric decision-making. · Diverse Workforce: Collaborate with a team that values inclusion, ownership, and diverse perspectives. Company DescriptionRightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement. Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement.\r\n\r\nVoted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. \r\n\r\nRightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.

Job Description Job Summary As a Billing Analyst, you will play an essential role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail, and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing-related questions, drive process improvements related to billing, and contribute to other projects. This is an excellent opportunity for an experienced IT billing specialist looking to make an impact at a successful, rapidly growing Managed Service Provider. Responsibilities (including but not limited to) • Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via the billing ticket board, • Collect clean & validate data to produce a monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process, • Complete monthly invoice variance analysis by customer and product, • Lead "first invoice review" meetings for onboarding clients, collaborating with Sales, Project Management (PM), and Client Experience Management (CXM) teams to ensure billable accuracy from the start, • Prepare and send invoices to clients, • Skilled in developing and updating process documentation to support operational efficiency, • Ad-hoc projects and reports as required, • Positive attitude, • Attention to detail, • Strong communication and customer service skills, • Excellent analytical and problem-solving skills, • Flexible – comfortable in a dynamic, rapidly-changing business environment, • Intermediate Excel skills, • Ability to manage multiple tasks and priorities effectively while working independently as needed, • 2+ years in a billing role at an IT services business with recurring revenue OR an IT consulting firm focused on Dynamics Business Central, • Sales Force, Service Now, Connect Wise, and Dynamics 365 Business Central experience desired, • Experienced with Microsoft Excel (vlookups, pivot tables, data management), • Exposure to a diverse array of technologies, • Part of a team of experienced engineers who aim to deliver exceptional service, • Competitive compensation, • Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO, • Opportunities to further technical education through online courses and a certification reimbursement program, • Positive, friendly, supportive office environment

Job Description Dallas Market Center is seeking a hands-on IT Technical Support Analyst II to join our onsite Help Desk team. The IT Technical Support Analyst II role combines Tier 1 and Tier 2 Help Desk responsibilities to handle advanced troubleshooting, infrastructure support, and system administration. This position serves as the escalation point for complex issues, assists with infrastructure upgrades, and helps maintain reliability across servers, networks, and security systems. This hands-on position emphasizes customer service excellence and a deep understanding of various IT systems, including desktops, laptops, mobile devices, and network equipment. This position is ideal for someone who’s mastered Tier 1 support and wants to grow into systems, networking, or cybersecurity. Key Responsibilities: • Resolve Tier 2 and advanced support requests escalated from Help Desk staff, ensuring a high level of customer satisfaction via in-person, telephone, and online support, • Troubleshoot and maintain Active Directory, Group Policy, and Microsoft 365, • Support switches, wireless access points, and VoIP systems, • Assist with Windows Server, virtualization (VMware/Hyper-V), and Veeam backups, • Monitor and maintain system health, patching, and endpoint protection, • Document configurations, solutions, and troubleshooting processes, • Support event operations and technology readiness during Market events, • Collaborate with vendors and other IT team members on infrastructure, security, and other IT projects, • Provide mentorship and guidance to Tier 1 team members, • High School diploma or equivalent required, • Associate’s degree in information technology or related field, or equivalent experience preferred, • 3+ years of experience providing advanced IT support or system administration, • Strong understanding of Windows Server, networking (TCP/IP, DNS, DHCP), and Microsoft 365, • Experience with virtualization, backup, and endpoint security tools, • Excellent problem-solving, communication, and customer service skills, • Strong organizational and time management skills, • Ability to work independently and collaboratively in a team environment, • Hands-on work with enterprise infrastructure in a high-uptime environment, • Exposure to server, networking, and security systems, • Career path into Systems Administration or IT ManagementCompany DescriptionDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year. Benefits -\tMedical, Dental, Vision, and Pet Insurance -\tLife and AD&D Insurance at no cost -\t401(k) with company match -\tPaid time off and holidays -\tEmployee discounts at food outlets onsite, including Starbucks -\tWellness offerings such as flu shot clinics and CPR certification -\tFree, covered parking with secure card access -\tAccess to private events such as trade shows, sample sales, and seminarsDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year.\r\n\r\nBenefits\r\n•\tMedical, Dental, Vision, and Pet Insurance\r\n•\tLife and AD&D Insurance at no cost\r\n•\t401(k) with company match\r\n•\tPaid time off and holidays\r\n•\tEmployee discounts at food outlets onsite, including Starbucks\r\n•\tWellness offerings such as flu shot clinics and CPR certification\r\n•\tFree, covered parking with secure card access\r\n•\tAccess to private events such as trade shows, sample sales, and seminars

Job Description Are you a problem-solver who gets excited about using technology to make things faster, smarter, and better? Do you thrive on digging into challenges, figuring out what’s broken, and finding the perfect tech solution to fix it? If so, Polk Mechanical wants you on our team as an OPS Construction Technologist. What You’ll Do In this role, you’ll be the go-to person for all things operations technology. You’ll partner with project teams, field leaders, IT, and VDC to uncover inefficiencies, research solutions, and make them real. Some days you’ll be testing out new tools, others you’ll be training teams on tech like Procore, Power BI, OpenSpace, or IFS—and some days you’ll be experimenting with fresh ideas we haven’t tried yet. Think of yourself as part business analyst, part innovator, and part connector. You’ll: • Spot pain points in our construction operations and figure out how technology can solve them., • Test, implement, and support apps and tools that make projects run smoother., • Collaborate with leadership to drive innovation across the company., • Dive into data and make it meaningful with dashboards and reports., • A curious, self-starter who loves learning and experimenting., • Someone with exposure to construction, engineering, or IT—but mostly a passion for using apps and data to solve problems., • Comfort working with tools like Procore, Revit/AutoCAD, Power BI, or similar platforms (experience is great, but not required if you’re a quick learner)., • Strong communication skills—you’ll be the bridge between construction pros and tech teams. At Polk Mechanical, you won’t just sit in a cubicle—you’ll be out in the field, in the office, and everywhere in between, seeing firsthand how your solutions make an impact. We’re growing fast, and we want fresh thinkers who aren’t afraid to challenge the status quo. • Work with cutting-edge construction technology., • Gain exposure across operations, IT, and leadership., • Be part of a collaborative team that values innovation. Ready to put your curiosity and tech skills to work? Apply today and help us build smarter, not harder. Company DescriptionTriplePoint is a high-growth, private equity–backed platform in the mechanical and industrial construction space. With a strong pipeline of acquisitions and continued expansion, we are building the industry leader in integrated construction services. Our team thrives in a high-performance, fast-paced environment where accountability, precision, and execution excellence are non-negotiable.TriplePoint is a high-growth, private equity–backed platform in the mechanical and industrial construction space. With a strong pipeline of acquisitions and continued expansion, we are building the industry leader in integrated construction services. Our team thrives in a high-performance, fast-paced environment where accountability, precision, and execution excellence are non-negotiable.

Job Description Dallas Market Center is seeking a hands-on IT Technical Support Analyst I to join our onsite Help Desk team. This position provides first-line technical support for computers, mobile devices, and systems across campus. You’ll handle user requests, troubleshoot hardware and software, and help ensure all systems stay reliable and secure. This is a customer-facing, onsite role ideal for someone who enjoys solving problems, learning new technology, and supporting a fast-paced business environment. Key Responsibilities • Serve as the first point of contact for IT support tickets and user requests, • Diagnose and resolve desktop, laptop, printer, and basic network issues, • Support Microsoft 365, Windows 10/11, and standard business applications, • Escalate complex issues to Tier 2 support when necessary, • Track and maintain hardware and software inventory, • Assist with setup and troubleshooting of AV systems, digital signage, and Market event technology, • Support VoIP phones, conference room systems, and other end-user technology, • Promote IT security best practices including MFA and phishing awareness, • Participate in Market event support and special project deployments, • High school diploma or equivalent required; technical certifications preferred (CompTIA A+, Network+), • 1–2 years of IT support experience in a business or campus environment, • Working knowledge of Windows, Microsoft 365, and general networking, • Strong communication and customer service skills, • Onsite, team-based environment with direct user interaction, • Exposure to enterprise IT systems and event operations, • Opportunities for skill growth and certification reimbursement Location: Dallas, TX (Onsite Only) Department: Information Technology Schedule: Monday–Friday, 8:00 AM–5:00 PM, plus Market weekends Status: Full-Time, Regular Company DescriptionDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year. Benefits -\tMedical, Dental, Vision, and Pet Insurance -\tLife and AD&D Insurance at no cost -\t401(k) with company match -\tPaid time off and holidays -\tEmployee discounts at food outlets onsite, including Starbucks -\tWellness offerings such as flu shot clinics and CPR certification -\tFree, covered parking with secure card access -\tAccess to private events such as trade shows, sample sales, and seminarsDallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home decor, furniture, gifts, lighting and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year.\r\n\r\nBenefits\r\n•\tMedical, Dental, Vision, and Pet Insurance\r\n•\tLife and AD&D Insurance at no cost\r\n•\t401(k) with company match\r\n•\tPaid time off and holidays\r\n•\tEmployee discounts at food outlets onsite, including Starbucks\r\n•\tWellness offerings such as flu shot clinics and CPR certification\r\n•\tFree, covered parking with secure card access\r\n•\tAccess to private events such as trade shows, sample sales, and seminars