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Job Overview We are seeking a dedicated and skilled Line Cook to join our culinary team. The ideal candidate will have a passion for food and cooking, with experience in food preparation and handling. As a Line Cook, you will play a vital role in ensuring that our kitchen operates smoothly and efficiently, delivering high-quality dishes to our guests. You will work in a fast-paced environment, collaborating with other kitchen staff to create exceptional dining experiences. Duties Prepare and cook menu items according to established recipes and standards. Ensure all food is prepared in a timely manner to meet service demands. Maintain cleanliness and organization of the kitchen workspace. Handle food safely and adhere to health and safety regulations. Assist in the preparation of ingredients, including chopping, slicing, and measuring. Operate kitchen equipment such as ovens, grills, fryers, and mixers. Monitor inventory levels of food supplies and assist with ordering as needed. Collaborate with other cooks and kitchen staff to ensure efficient workflow. Participate in training new kitchen staff on food preparation techniques. Requirements Proven experience as a cook in a restaurant or food production environment. Strong knowledge of food preparation techniques and culinary skills. Familiarity with various cooking methods, ingredients, equipment, and procedures. Ability to work efficiently under pressure in a fast-paced environment. Excellent knife skills and attention to detail in food presentation. Strong communication skills and ability to work as part of a team. A passion for the culinary arts with a willingness to learn and grow within the role. Knowledge of pastry techniques is a plus but not required. Join us in creating memorable dining experiences through your culinary expertise! Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Hourly pay Tips Schedule: Morning shift Overnight shift Experience: Cooking: 1 year (Required) Ability to Commute: Manhattan, NY (Preferred) Ability to Relocate: Manhattan, NY: Relocate before starting work (Required) Work Location: In person

Beloved Long Island restaurant Marathon Cafe is opening its first NYC outpost in booming Long Island City. Looking for Line Cooks to build and grow with us. The newly minted Marathon Hong Kong Diner serves a Hong Kong take on western food. The restaurant serves generous homestyle platters including deep fried pork chop rice, poached scallion chicken, and pineapple bun burgers, along with house-made Hong Kong style drinks like milk tea and red bean ice. We are conveniently located steps away from Queensboro Plaza 7, N, W trains and Queens Plaza E, M, R trains. The G train is a few minutes walk at Court Sq. Position: Line Cook As a Line Cook, you will play a vital role in our restaurant's culinary team. You will be responsible for preparing and cooking food items, ensuring that they are prepared according to recipes and quality standards. Your attention to detail, knowledge of food safety regulations, and ability to work in a fast-paced environment will contribute to the success at Marathon.

Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

Actively seeking ambitious** Salespeople** ! This is a high intensity, super fun, high yielding commission based workspace. 1. We are looking for charismatic natural born leaders with big aspirations where there is no limit in what you can make. 2. If you have a knack for finance and are funny, charismatic, and competitive, you will do extremely well with us. Premium Merchant Funding specializes in providing debt financing solutions to small-medium sized businesses. In 2023, PMF originated over $1.2 Billion in financing and continues to gain market share within the fintech industry. Through our in-house platform and with over one hundred lending relationships, our goal is to provide our clients with the most competitive financing options available to grow their top and bottom lines. This is not a job, this is a career. Responsibilities/Tasks: 1. Perform Email, Call & SMS Marketing (we provide ALL leads) 2. Qualify and interact with prospective clientele to identify their goals/objectives to recommend suitable financial solutions 3. Maintain schedule of appointments (Phone/Zoom) 4. Perform loan transactions 5. Effectively present details of our various financial instruments to clients 6. Collaborate/strategize with coworkers to create a productive and positive workplace environment Qualifications (including but not limited to): Financial/mental math skills Time management skills Entrepreneurial mindset with a strong desire to learn and earn Computer skills (Excel/Sheets, G-Suite, CRM experience) Proficient grammatical & communication skills Strong sense of humor Charismatic/assertive personality Bachelor's degree preferred Strong personality and interpersonal skills Pay Structure: 30% comm payout + $2k draw limit + Daily/Weekly/Monthly performance incentive bonuses (Payout increases achieved through set benchmarks) Job Type: Full-time in office You must be able to reliably commute to the office everyday. Pay: $80,000.00 - $240,000.00 per year expected compensation Schedule: Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Performance bonus Ability to Commute: Brooklyn, NY 11205 (Required) Work Location: In person

About us Established in 1923, Blatt Billiards’ mission is to provide our clientsan elevated billiards pastime experience with superb quality and pride. We do this by virtue of our three core principles: superior hand craftsmanship, extraordinary customer service and our attention to billiard industry traditions. Position: Sales Representative Location: New York, NY Job Description: Blatt Billiards is looking for a Sales Representative to join our team. The ideal candidate will have sales experience and a passion for helping people. This position will be responsible for prospecting potential new clients, working with existing clients to convert them to Blatt Billiards products. The Sales Representative will be responsible for building and maintaining strong customer relationships, meeting and working with the sales team on a daily basis, and communicating with prospective and existing customers via phone and email. The ideal candidate will have a proven track record of success in the following areas: Strong prospecting skills and ability to cold call, email, and follow up with prospects that are converting to the Blatt Billiards product line. Demonstrated ability to identify opportunities, create awareness, and develop relationships with key decision makers. Ability to manage multiple prospects at once while working on other sales projects. Self-motivated with a proven track record of success in prospecting, calling, emailing, following up on prospects that are converting to the Blatt Billiards product line. Build and maintain relationships with clients, understanding their preferences and requirements for a custom pool table. Build and maintain relationships with clients, understanding their preferences and requirements for a custom pool table. Educate customers about the features, benefits, and craftsmanship of our products. Provide exceptional customer service by responding to inquiries and addressing concerns promptly and professionally. Collaborate with the design and production teams to ensure customer specifications are met accurately and delivered on time Compensation: The compensation package includes a base salary plus bonus based on performance. Experience: Minimum of 2 years of experience in a customer service setting or sales experience preferred. Education: Bachelor’s Degree or high school diploma equivalent preferred. Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Paid time off Travel reimbursement Compensation Package: Bonus opportunities Schedule: Monday to Friday Work Location: In person

The Visual Merchandising Manager at Dagne Dover is a key leadership role responsible for creating a visually engaging environment that reflects the brand's values and appeals to our customers through strategic retail display and merchandising. This role aligns the store visuals with overall brand aesthetic and initiatives and works closely with the Store Manager and Retail Operations to ensure the store remains visually compelling. The VMM will also assist with special projects supporting visual initiatives. This is a full-time, in person position at our Flagship Store in Soho and will report directly to the Senior Manager, Retail Operations with a dotted line to the Creative Director. The Role: Visual Impact: Align the store visuals with overall brand aesthetic and initiatives, and create and execute seasonal visual display to enhance the in-store customer experience. Maintain high visual standards through daily and weekly tasks including resetting display, resetting testing stations, and ensuring overall store ambiance, including playlist and scents. Participate in visual execution of events when needed. Leadership & Team Training: Develop visual standards and product knowledge and train team members on those standards. Set clear objectives and expectations for visual processes and special projects. Act as a leader in the store and partner with the Store Manager, ensuring alignment on store priorities. Operational Management: Collaborate with leadership to plan and execute store priorities, including opening/closing checklist and VM standards checklist. Balance visual merchandising tasks with customer service responsibilities, including working on the sales floor and supporting the store team as needed. Ensuring inventory accuracy when utilizing store products for merchandising and display. Change & Innovation: Bring fresh, forward-thinking ideas to life, creating a compelling environment and making the store an irresistible destination. Tailor and elevate visual direction to perfectly match the store's unique vibe. Store Environment: Utilize reporting tools to identify business opportunities in product placement and stock levels. Ensure safety standards and adherence to company policies to support store profitability. Development & Growth: Take ownership of personal and professional development. Lead special projects that support visual initiatives or personal career growth You: 2-3 years of visual merchandising experience at a corporate level preferable in a retail fashion environment 2-3 years of retail and/or customer service experience Proven track record of strong leadership and team management abilities Creative and strategic thinker with a keen eye for detail Excellent communication and training abilities Ability to adapt and innovate within a dynamic retail environment Knowledge of visual merchandising techniques Ability to see a project from start to finish, including ideation and execution The expected starting annual salary range is $75,000-$80,000. Schedule will typically be Monday to Friday 10am-6pm and one weekend per month to support events and peak times. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs. Founded in 2013, Dagne Dover is a digitally native, women-owned brand that designs problem-solving bags for all aspects of life. At its core, our company is aimed at making lives easier through empathy and good design. We love people, and we love making people happy. Diversity, Inclusion & Belonging are important to us, as a diverse team ourselves. We’ve created a community where everyone’s uniqueness is celebrated, respected, and honored. We encourage you to apply if you think it sounds like a good fit for you!

Job Title: Phone Operator Location: Mr. Broadway Position Overview: We are looking for a highly organized and customer-service-driven Phone Operator to manage incoming calls, handle Uber Eats and DoorDash orders, and assist with takeout and delivery orders for our busy restaurant. The ideal candidate will be detail-oriented, possess strong multitasking abilities, and maintain a friendly and professional demeanor while ensuring that all customer orders are handled with accuracy and efficiency. Key Responsibilities: Answer and manage high-volume restaurant phone calls professionally, assisting customers with takeout orders, reservations, and inquiries. Process and coordinate orders from third-party platforms (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with the kitchen and delivery personnel. Provide exceptional customer service by answering menu questions, resolving customer concerns, and confirming order details. Coordinate with kitchen staff to ensure all takeout and delivery orders are prepared correctly and promptly. Manage order flow during peak hours while maintaining a calm and organized work environment. Ensure accuracy in entering all orders into the point-of-sale system. Assist in packaging orders as needed and communicating pick-up times to customers. Requirements: Previous experience in a high-volume restaurant or call center is preferred. Familiarity with Uber Eats, DoorDash, and other third-party delivery platforms. Strong multitasking skills and ability to manage multiple phone lines and orders simultaneously. Excellent verbal communication skills with a professional phone etiquette. Strong attention to detail and accuracy in order processing. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Opportunities for growth and advancement within the company. Employee meals and discounts. If you are a quick thinker with excellent communication skills and a passion for customer service, we’d love to hear from you!

This position will be responsible for the successful management of a restaurant’s kitchen. Duties to include coordinating roll out of menus, managing restaurant staff, inventory, and maintaining financial budgets in line with company standard. We are seeking a passionate and professional Executive Chef to join the culinary operations for our team. If you are passionate about amazing culinary experiences, spirited hospitality, and are interested in growing your career, we would love to hear from you. The Executive Chef will oversee the culinary operations for their assigned location. The position will provide daily support and accountability for the sous chefs, cooks, porters and dishwashers and will work closely with the front of house management daily to provide leadership and achieve operational and financial excellence. This is a critical leadership role in the company, requiring the highest standards of performance to provide an internal role model and example of the company’s values. The position is responsible for ensuring that the restaurants comply with all laws and achieve both financial and qualitative performance targets, positioning the company for continued long-term growth.

Are you looking for a career that offers comprehensive benefits, high pay, and job security? The U.S. Navy is recruiting motivated individuals, offering unparalleled development opportunities and comprehensive benefits. Whether you're a recent graduate or an experienced professional, the Navy provides a platform to help you achieve your career dreams and secure your financial future. Plus, the Navy offers a wide range of logistics and technical positions that do not require going to the battlefield, ensuring a safer and more stable work environment. 🏆 Why Choose the U.S. Navy? Career Opportunities The Navy offers a wide range of career options, including but not limited to: - Aviation : Pilots, Aviation Mechanics, Avionics Technicians - Medical : Nurses, Doctors, Dentists, Medical Technicians - Engineering : Civil Engineers, Electrical Engineers, Mechanical Engineers - Information Technology : Cybersecurity Specialists, Information Systems Technicians Many of these positions are in logistics and technical fields, meaning you won’t be required to engage in front-line combat, making them ideal for professionals who prefer working in a safe environment. 💰 Competitive Salary and Housing Allowance The Navy offers a competitive base salary that increases with your years of service and rank. Additionally, service members can receive a housing allowance (calculated for ZIP Code Flushing, NY 11354, which provides a tax-free supplemental benefit of $4,400+ beyond salary), significantly reducing your housing costs and providing financial stability for you and your family. Notably, if you don’t use the full housing allowance, the remaining amount goes into your pocket as extra income. 🛂 Priority Naturalization, No Visa Number Wait If you're a green card holder, joining the Navy gives you priority for naturalization without having to wait for a visa number. This means you can become a U.S. citizen more quickly, enjoying more rights and benefits. You can also apply for your spouse and children to come to the U.S. for family reunification. 🔧 Career Development The Navy offers various career paths and professional training to help you succeed in both military and civilian sectors. You’ll receive training and hands-on experience in fields like engineering, healthcare, and information technology. Most of these roles are in logistics and technical fields, ensuring your safety by keeping you away from the front lines. 🎓 Educational Assistance With the Navy's education programs, you can receive tuition assistance to further your education. Whether pursuing a bachelor's, master's, or vocational training, the Navy provides funding and support for your studies. 💰 Loan Repayment Program The Navy offers a student loan repayment program to help ease your educational debt. Through this program, the Navy will repay a portion of your student loans, reducing your financial burden. 🌍 Global Travel While serving in the Navy, you’ll have opportunities to travel the world and experience different cultures and landscapes. From tropical islands to bustling cities, the Navy's ships and bases are located worldwide. 🏠 Comprehensive Benefits The Navy offers extensive medical, housing, and retirement benefits, not only for you but also for your spouse and children. Your family will also receive benefits like healthcare coverage, educational assistance, and other family support programs, ensuring they are well taken care of. Recruitment Requirements - Age: 17 to 41 - Nationality: Must be a U.S. citizen or a green card holder - Education: At least a high school diploma or equivalent - Physical Fitness: Pass the Navy’s physical fitness test and medical exam - Moral Character: Good moral record with no major criminal offenses If you meet these requirements, apply.

The WOW Factor is What Sets Us Apart from the Others! We are seeking experienced Line Cooks at our Upper West Side location. When you join our kitchen, you become part of a focused team who has a passion for outstanding food using the freshest ingredients that will allow you to deliver remarkable dishes daily. As a cook you are responsible for delivering authentic Southern Italian dishes made from scratch to our guests. Your Role with Us: As a cook, you are responsible for ensuring that all items are prepared according to Carmine’s specifications, recipes, procedures and quality standards; ensures our guests have a superior dining experience by correctly timing and serving all food during the shift. Set-up the station with par stocks of menu items, and prepare the dishes designated for a specific station. Able to work in a fast-paced environment with speed (as dictated by the dish) and accuracy. Responsible for general cleanliness of their station and the kitchen during and after a shift. At closing, all prep items must be properly wrapped and stored. Follow health and safety procedures laid out by management, city, state and federal requirements. Support the kitchen team as a whole in prep, dish, and on the line as needed. We Are Looking for Candidates: With experience as a Cook in a high-volume kitchen. Who are able to follow a recipe. Acts with a sense of urgency and provide friendly, efficient service to team members and guests. With open flexibility to work various shifts. The Perks: Medical & Dental Coverage Paid Time Off Free delicious employee family meals Employee discount in all our restaurants Exciting Career Paths Competitive Compensation Supportive Team Environment *We’re proud to be an Equal Opportunity Employer.

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Afternoon Line Cook Position 10am-6pm Tuesday-Saturday. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $18/hour • Estimate of $100-$200 per week in tips, depending on seasonality

We are a Seafood Restaurant Located near 24th street, we’re offering a new experience for seasoned line cooks, AND we’re looking for you to join our team! You should be a team player who is able to work well under pressure and does well with following direction. Must maintain a positive attitude and be 100% focused, driven & passionate about food. READY TO JOIN OUR TEAM? Let us know! Job Type: Full-time / Part-time / Shift availability: Evening/ Overnight Location: NYC 10001. Starting at $17+ an hour based on Experience. No degree necessary/ Entry level.

Intern will learn the process, you will learn a great deal about e-commerce. The intern will assist in managing the 5 team members : 1 Digital Marketing, 2 Web Design, 3 Content Creators, and 4 Designers. The candidate will be a highly organized, self-starter who is looking to grow and would like to work in our downtown Brooklyn (location convenient to all subway lines )_T Are you passionate about e-commerce, web design, and content creation? ShopDecorator seeks a motivated individual to assist and manage our virtual team. 20 hours per week. The job would likely lead to a paid position. A plus if the applicant loves interior design and has some skill in home design. Being an intern at a small start-up company allows us to give you real experiences, responsibility, and problem-solving skills you can take to your next job or hope to stay with us long term. Virtual Team Management: Lead and manage our remote staff with Zoom meetings. Supervise and orchestrate and collaborate on marketing campaigns, including email and social media efforts. and maintaining contact with remote staff skilled in 1 Digital Marketing: creation and implementation of online marketing campaigns. 2 Web Development/Design: building, maintaining, and optimizing the e-commerce website. 3 Content Creation: writing of product descriptions, blogs, videos, YouTube channels, and marketing materials. What We’re Looking For: -Strong proficiency with computers, including Microsoft Office and Google applications. -A self-starter with a strong work ethic and attention to detail. -Exceptional customer service skills and a passion for delivering quality experiences. -have some knowledge of SEO best practices, and HTM is helpful but not required. -Familiarity with e-commerce platforms, preferably Shopify, is helpful but not required. -Creative mindset with an interest in contributing to marketing and media initiatives. -Ability to lift and move packages up to 25 pounds regularly. -Outstanding communication and leadership skills. -Ship customer orders and provide some customer support via email and phone. -Product Management: Supervise and manage the product lifecycle, sourcing, and pricing strategies. -A plus if the applicant loves interior design and home design but not required - Manage influencers who will make content STEPS to APPLY - Read 3 Important Steps to get this job! - 1 To keep in contact with us please after u send the RESUME BY attaching a copy of your resume on the chat and include the following in your first few lines 1) Educational degree 2) Name 4) Why do you think this job is ideal for you? 5) do have a driver's license ( not required )? 2 Send your resume by attaching resume in the jobs today chat. 3 Mention the word bingo ( when sending a resume ) to prove u read the WHOLE ad.

Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are migrating to a new system and need a SolidWorks Drafter to create our product line in SolidWorks. We are looking for an experienced SolidWorks Drafter for a quick turnaround project. This is a contract position and will last for three months. Pay Rate: $35 / Hour Duties/Responsibilities: · This role will require working with a small team to modify existing SolidWorks templates according to our direction. · This project will lead to the development of new templates for our manufacturing process. · Proper documentation must be created on steps taken to change the templates. · The project's goal is to take existing templates and make them current in our manufacturing process. · Acquire templates from other designers and assist with their modifications. Qualifications/Requirements: · A minimum of two years of experience working with SolidWorks · A minimum of two years of experience working with AutoCAD · A minimum of two years of experience working with computers · Must understand parent-child relationships in SolidWorks and parametric drawings · Sheet metal knowledge/experience is preferred but not required · Detailed oriented and organized · Neat and organized · Ability to work in a team atmosphere. · Ability to communicate in a clear and concise manner to achieve the intended objective. Working Conditions: · Clean environment · Eyes may be strained during the day

POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"