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Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
The Visual Merchandising Manager at Dagne Dover is a key leadership role responsible for creating a visually engaging environment that reflects the brand's values and appeals to our customers through strategic retail display and merchandising. This role aligns the store visuals with overall brand aesthetic and initiatives and works closely with the Store Manager and Retail Operations to ensure the store remains visually compelling. The VMM will also assist with special projects supporting visual initiatives. This is a full-time, in person position at our Flagship Store in Soho and will report directly to the Senior Manager, Retail Operations with a dotted line to the Creative Director. The Role: Visual Impact: Align the store visuals with overall brand aesthetic and initiatives, and create and execute seasonal visual display to enhance the in-store customer experience. Maintain high visual standards through daily and weekly tasks including resetting display, resetting testing stations, and ensuring overall store ambiance, including playlist and scents. Participate in visual execution of events when needed. Leadership & Team Training: Develop visual standards and product knowledge and train team members on those standards. Set clear objectives and expectations for visual processes and special projects. Act as a leader in the store and partner with the Store Manager, ensuring alignment on store priorities. Operational Management: Collaborate with leadership to plan and execute store priorities, including opening/closing checklist and VM standards checklist. Balance visual merchandising tasks with customer service responsibilities, including working on the sales floor and supporting the store team as needed. Ensuring inventory accuracy when utilizing store products for merchandising and display. Change & Innovation: Bring fresh, forward-thinking ideas to life, creating a compelling environment and making the store an irresistible destination. Tailor and elevate visual direction to perfectly match the store's unique vibe. Store Environment: Utilize reporting tools to identify business opportunities in product placement and stock levels. Ensure safety standards and adherence to company policies to support store profitability. Development & Growth: Take ownership of personal and professional development. Lead special projects that support visual initiatives or personal career growth You: 2-3 years of visual merchandising experience at a corporate level preferable in a retail fashion environment 2-3 years of retail and/or customer service experience Proven track record of strong leadership and team management abilities Creative and strategic thinker with a keen eye for detail Excellent communication and training abilities Ability to adapt and innovate within a dynamic retail environment Knowledge of visual merchandising techniques Ability to see a project from start to finish, including ideation and execution The expected starting annual salary range is $75,000-$80,000. Schedule will typically be Monday to Friday 10am-6pm and one weekend per month to support events and peak times. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs. Founded in 2013, Dagne Dover is a digitally native, women-owned brand that designs problem-solving bags for all aspects of life. At its core, our company is aimed at making lives easier through empathy and good design. We love people, and we love making people happy. Diversity, Inclusion & Belonging are important to us, as a diverse team ourselves. We’ve created a community where everyone’s uniqueness is celebrated, respected, and honored. We encourage you to apply if you think it sounds like a good fit for you!