Are you a business? Hire lobby attendant candidates in New York, NY
A successful Front Desk Attendant will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. You will make guests and visitors feel comfortable and valued while on our premises. Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Take up other duties as assigned Ensure assigned daily tasks are completed and recorded; present records to supervisor before shift completion Maintain Lobby and hotel foyer coffee stations Inspect guest rooms, public area, stairways, lounges, etc. to ensure space meets Resort’s quality and cleanliness standards Perform light housekeeping in public spaces Position Requirements Familiarity with office machines (e.g. telephone, printer etc.) Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Ability to learn Property Management System (PC-based software) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation
We are looking for professionals to help provide top tier customer service, and assistance as lobby attendants to greetguests, and staff throughout our properties. If you are friendly, enjoy helping people, have great communication skills, and are looking for a long term position, then this may be a fit for you! How you will make an impact: -Greeting residents, guests and staff -responding to requests -maintaining visitor database -providing front desk services for guests, and staff What you’ll need: -fluent in written and spoken English -a friendly and warm attitude -a sense of professionalism (dress, conduct, and presence) -excellent organization, communication, and multitasking skills -ability to work in a team and individually -basic computer and typing skills Why work with us: -No prior front desk agent experience necessary -Full-time -Overnight Shift Available -Steady work with set shifts and competitive pay -A high-end, professional work environment Schedule Full time and Part time Evening Shifts and Overnight Shifts Available Apply