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Job Description Overview Company Overview: Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.” Our Customer Service Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Customer Care personnel are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees. Responsibilities • Maintain a professional demeanor while aiding customers, employees, visitors, and guests, • Maintain a visible presence in the facility / building assigned, • Monitor the environment, with the ability to detect suspicious and unsafe activity, • Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests, • Greet customers, visitors, staff, tenants, guests in a professional manner always, • Answers questions and assists guests and employees in a customer focused, supportive manner, • Answer all phones in a professional manner, • Permit authorized persons to enter property and monitor entrances and exits, • Know the facility / building policies and procedures, and enforce them within the required limits, • Perform required patrols of designated areas on foot or in vehicle, • Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements, • Follow established emergency action planning and procedures, • Monitor alarms and systems, as required, • Prepare reports on accidents, incidents, and suspicious activities, as directed, • The essential duties and responsibilities may differ by customer location assigned Qualifications • State or municipality mandated security officer licenses, • Minimum High School Diploma, GED or the equivalent, • Must have reliable means of communication and transportation, • Must have a security guard license or be able to obtain one within an acceptable period, • Strong interpersonal communication skills and friendly, professional demeanor, • Neat and professional appearance, • Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices., • Write routine correspondence, to include log entries and incident reporting, • Previous contract security, law enforcement, military, customer service experience helpful

Job DescriptionDescription: Fire Life Safety Director_ Midtown East, NY Mon - Fri 4:00pm - 12:00am $25.50 per hour Introduction Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. Job description Guardian Service Industries is hiring for FLSD positions in Midtown, Manhattan Some of the responsibilities include: Manning the command station as well as the lobby desk Ensuring visitors are signing in Greeting employees, visitors, vendors etc. Directing lobby traffic Maintain surveillance and reporting of any suspicious persons and/or packages. Making announcements Responding to alarms (supervisory, trouble and fire) Carrying out EAP and fire plans when necessary Qualifications: Current NYS security license Current T89 license or F89 license Current Z89 (May be acceptable if combined with +3 security experience) 1 year FLSD experience Job Types: Full- Time Pay: $25.50 per hour Benefits: · Dental insurance · Flexible schedule · Health insurance · Paid time off · Vision insurance Schedule: · 8 hour shift · Day shift · Evening shift · Every weekend · Monday to Friday · Weekends as needed License/Certification: · T89 License or F89 License (Required) Requirements: Requirements Manning the command station as well as the lobby desk Ensuring visitors are signing in Greeting employees, visitors, vendors etc. Directing lobby traffic Maintain surveillance and reporting of any suspicious persons and/or packages. Making announcements Responding to alarms (supervisory, trouble and fire) Carrying out EAP and fire plans when necessary

Job Description Overview Company Overview: Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.” Our Customer Service Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Customer Care personnel are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees. Responsibilities • Maintain a professional demeanor while aiding customers, employees, visitors, and guests, • Maintain a visible presence in the facility / building assigned, • Monitor the environment, with the ability to detect suspicious and unsafe activity, • Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests, • Greet customers, visitors, staff, tenants, guests in a professional manner always, • Answers questions and assists guests and employees in a customer focused, supportive manner, • Answer all phones in a professional manner, • Permit authorized persons to enter property and monitor entrances and exits, • Know the facility / building policies and procedures, and enforce them within the required limits, • Perform required patrols of designated areas on foot or in vehicle, • Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements, • Follow established emergency action planning and procedures, • Monitor alarms and systems, as required, • Prepare reports on accidents, incidents, and suspicious activities, as directed, • The essential duties and responsibilities may differ by customer location assigned Qualifications • State or municipality mandated security officer licenses, • Minimum High School Diploma, GED or the equivalent, • Must have reliable means of communication and transportation, • Must have a security guard license or be able to obtain one within an acceptable period, • Strong interpersonal communication skills and friendly, professional demeanor, • Neat and professional appearance, • Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices., • Write routine correspondence, to include log entries and incident reporting, • Previous contract security, law enforcement, military, customer service experience helpful

Job Description Overview Company Overview: Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.” Job Summary: Our Customer Service Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Customer Care personnel are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees. Responsibilities • Maintain a professional demeanor while aiding customers, employees, visitors, and guests, • Maintain a visible presence in the facility / building assigned, • Monitor the environment, with the ability to detect suspicious and unsafe activity, • Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests, • Greet customers, visitors, staff, tenants, guests in a professional manner always, • Answers questions and assists guests and employees in a customer focused, supportive manner, • Answer all phones in a professional manner, • Permit authorized persons to enter property and monitor entrances and exits, • Know the facility / building policies and procedures, and enforce them within the required limits, • Perform required patrols of designated areas on foot or in vehicle, • Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements, • Follow established emergency action planning and procedures, • Monitor alarms and systems, as required, • Prepare reports on accidents, incidents, and suspicious activities, as directed, • The essential duties and responsibilities may differ by customer location assigned Qualifications • State or municipality mandated security officer licenses, • Minimum High School Diploma, GED or the equivalent, • Must have reliable means of communication and transportation, • Must have a security guard license or be able to obtain one within an acceptable period, • Strong interpersonal communication skills and friendly, professional demeanor, • Neat and professional appearance, • Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices., • Write routine correspondence, to include log entries and incident reporting, • Previous contract security, law enforcement, military, customer service experience helpful

Job Description Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division Position Summary A valued contributor to our respectful and rewarding work culture, the Mobile Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Working at the lobby desk, concierge type position business attire (we provide uniform)Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Provide a safe, friendly, courteous, and clean environment for residents and, • Greet all guests, ensuring a positive first impression., • Announce guests/deliveries of/to residents via phone to ensure NO unannounced people gain access to residential floors., • Accept, log, label, and store deliveries for residents., • Assist as needed with residents with large packages, shopping bags, holding the front door, assisting with elevator entry, etc., • Maintain diligent surveillance of all camera activities., • Periodic exterior safety patrols, • Adheres to all Company service and operating standards Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid P15 and C99, • 2 Years of security guarding experience + 1 year concierge experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Job Description Handyperson/Porter Reports to Resident Manager/ Superintendent/ Assistant Superintendent Physical Requirements: Able to lift 50lbs, standing, walking, climbing stairs, operate required equipment such as mops, brooms, lawn equipment, buffing machines, electric powered tools, climbing ladders, operate elevators. General Responsibilities General handyman/maintenance experience: basic plumbing, basic electric, light carpentry, painting, & patching drywall Exterior preventative maintenance Complete turnovers and work-orders in an effective and timely manner Work under direction of Property Manager or Maintenance Supervisor Perform adequate and efficient housekeeping duties to ensure cleanliness of all building common areas, halls, basement, stairways, trash rooms and other public areas (bathrooms, office space, etc.) Other PorterFunctions: • Sweep all public areas daily, • Wet mop public areas several time per week depending on usage and appearance, • Clean laundry rooms weekly, removing lint from dryers daily, • Clean interior and exterior light fixtures, • Clean mailboxes, common area wall, elevator walls, • Wash lobby windows and glass doors, • Remove graffiti inside and out, • Perform custodial and janitorial tasks including washing windows, stripping wax from floors, applying solvents and solutions, etc., • Assist tenants in moving in and out of building, • Pick up litter inside buildings and on grounds, • Sort recycling and put trash out for pick up, • Clean and disinfect trash room and garbage chute rooms., • Perform ground maintenance including litter removal, lawn mowing, raking and bagging, trimming shrubs and trees, removing of snow and ice, spreading salt, etc., • Report building damage and vandalism, unusual circumstances and unsafe conditions to Resident Manager/Superintendent/Assistant Superintendent., • And any other job duties that may be assigned.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Lobby Ambassador Job Description Job Title: Lobby Ambassador Department: Front Office / Guest Services Reports To: Director of Front Office Duration: 4 months Role Summary The Lobby Ambassador is the first and lasting impression of the luxury hotel experience, ensuring seamless and elevated arrival, stay, and departure for all guests. This role is highly visible and requires constant, proactive engagement to anticipate guest needs, coordinate services, and maintain the refined ambiance of the main lobby and entry points. Key Responsibilities • Proactive Guest Engagement & Welcome:, • Maintain a commanding, visible, and approachable presence in the main lobby and high-traffic areas during peak hours., • Warmly greet all arriving guests, proactively engaging them in conversation to determine their needs without prompting., • Serve as the primary informational resource for the hotel, local area, and dining options., • Service Coordination & Escort:, • As a mandatory service protocol, provide personalized escort service to guests, guiding them from the entrance to the Front Desk, elevators, or other necessary locations., • Act as the critical link between the Front Desk, Doorman, Bell Staff, and Concierge, ensuring smooth handoffs and prompt delivery of services., • Monitor the efficiency of check-in and check-out processes, assisting staff to expedite service as needed., • Lobby Presentation & Standards:, • Routinely inspect the lobby environment for cleanliness, proper lighting, and optimal guest comfort., • Manage and direct guest traffic flow discreetly and efficiently, preventing congestion at key service points., • Ensure all reading materials, floral arrangements, and informational displays are immaculate and current., • Issue Mitigation:, • Quickly identify and resolve minor guest issues or service concerns before they escalate into formal complaints., • Education: High school diploma or equivalent required; degree in Hospitality Management or related field is highly preferred., • Experience: Minimum of 3 years of experience in a customer-facing role within a luxury hotel or high-end retail environment., • Skills:, • Impeccable communication and interpersonal skills, including proficiency in multiple languages (preferred)., • Polished, professional demeanor and appearance that reflects the hotel's luxury brand., • Ability to stand and walk for extended periods while maintaining constant engagement., • A proactive and intuitive approach to anticipating guest requirements

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms Job Summary: As a Pet Resort Guest Service Representative at K9 Resorts of Fairfield, you are the face of our company. Your primary goal is to provide every client and their dog with a wow experience, making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one. Pet Resort Guest Service Representative Responsibilities: • Follow all operational procedures as outlined in the K9 Resorts Operations Manual., • Greet all customers entering the building., • Perform check-in/check-out and reservation procedures in the POS system., • Take custody of pets and ensure they are properly placed in the building., • Answer telephone inquiries., • Provide tours of the facility to potential customers when necessary., • Feed and medicate all dogs., • Provide personal playtimes for dogs when requested., • Perform body checks to identify pre-existing conditions and/or injuries., • Perform tasks as requested by management, including:, • Sanitation of the lobby, boarding, and daycare accommodations., • Monitoring daycare., • Bathing dogs.Pet Resort Guest Service Representative Qualifications:, • Ability to lift at least 20 lbs., • High school diploma or equivalent required., • Some weekend and holiday hours are required., • Salesmanship personality and comfort. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

Job DescriptionABOUT THE NEW YORK ACADEMY OF SCIENCES The New York of Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in the life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Part-Time Office Coordinator DEPARTMENT: Shared Services REPORTS TO: SVP, Operations SUMMARY: The Part-Time Office Coordinator plays a key role in maintaining a safe, organized, and welcoming environment for staff, visitors, and vendors. This position supports daily office operations, ensures essential facilities functions are performed, and serves as the first point of contact for guests. The ideal candidate is dependable, detail-oriented, and comfortable balancing routine tasks with occasional urgent needs. ESSENTIAL DUTIES: Office Operations & Safety • Conduct and log floor checks to ensure a clean, safe, and functional workspace., • Monitor lobby activity and provide a security presence, maintaining awareness of emergency call procedures and utilizing them if required., • Serve as the volunteer Fire Warden, assisting with emergency preparedness and response., • Communicate with the property manager to report and resolve any building or floor issues.Visitor & Vendor Coordination, • Event guest management, • Connect with onsite vendors, accept messenger and catering deliveries, record relevant information, and promptly notify recipients.Facilities & Supplies Management, • Restock and maintain the pantry daily and ensure all office supplies are properly stocked and organized., • Maintain the overall appearance of the office to ensure it is always presentable for guests and staff.Storage Oversight, • Maintain inventory of supplies and ensure the space remains organized., • Log, sort, and distribute incoming mail and packages in a timely manner. GENERAL RESPONSIBILITIES: • Maintain a clean, safe, and welcoming office environment for staff, visitors, and vendors., • Serve as the primary onsite contact for visitors, deliveries, and vendors, ensuring smooth daily operations., • Monitor building safety and security, including emergency preparedness procedures., • Oversee inventory and organization of office supplies, pantry items, and mailroom materials., • Coordinate incoming and outgoing mail and packages, ensuring timely distribution., • Communicate with the property manager and external vendors to address maintenance and operational needs., • Previous experience in office coordination, facilities support, or administrative operations., • Strong organizational skills and attention to detail., • Excellent interpersonal and communication skills with a customer-service mindset., • Ability to manage multiple tasks efficiently and work independently., • Basic proficiency in Microsoft Office Suite, Google Workspace, or similar office tools. Physical Requirements: This role involves light to moderate activity, including standing, walking, bending, and occasional lifting of supplies or packages (up to 25 lbs). COMPENSATION & BENEFITS: Salary: $20,00 -$25.00 per hour. This is Part-time, non-exempt position. In addition to salary, part-time employees may be eligible to participate in retirement plans, and receive benefits such as prorated paid time off and those required by law. HOW TO APPLY: Applications must include a resume, cover letter and salary requirements. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR zmUL20GWhx

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description POSITION OVERVIEW: As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and service excellence. You will play a pivotal role in ensuring that our guests’ needs are not only met but exceeded, providing personalized assistance and recommendations to enhance their experience at our prestigious establishment. KEY RESPONSIBILITIES * Serve as the primary point of contact for guests, warmly greeting them upon arrival and maintaining a professional demeanor throughout their stay. * Anticipate guests' needs and proactively offer assistance to enhance their experience. * Provide a wide range of concierge services, including restaurant reservations, transportation arrangements, theater ticket bookings, and tour recommendations. * Utilize extensive knowledge of New York City to tailor recommendations and itineraries based on guests' preferences. * Address guests' inquiries, requests, and concerns promptly and effectively, demonstrating empathy and resourcefulness. * Maintain clear and concise communication with guests, colleagues, and other departments to ensure seamless coordination of services. * Manage resources efficiently, including maintaining an up-to-date database of contacts, vendors, and local attractions. * Collaborate with other hotel departments to ensure a cohesive guest experience and smooth operation of services. * Stay updated on industry trends, local events, and attractions to continuously enhance service delivery. * Supervise bell staff to ensure smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest requests. * Provide accurate and expert information to guests in a courteous and professional manner. * Take messages for in-house or arriving guests with accuracy and proper follow-up. * Handle incoming and outgoing mail, packages, and emails accurately and timely. * Establish close contacts with city activities providers to provide VIP information, ticketing, reservations, etc. * Maintain knowledge of all hotel services, hours of operation, key personnel, and hotel policies. * Keep management informed of any guest problems or complaints and actions taken. * Assist in the reconciliation of charges originating from the Concierge Desk with accuracy. * Display a high level of integrity and ethics at all times. * Respond properly in any hotel emergency or safety situation. * Perform other tasks or projects as assigned by hotel management or departmental management. * QUALIFICATIONS and REQUIREMENTS: * High school diploma or equivalent required. * Additional education or certification in hospitality management or related field is a plus * Minimum 2 years’ experience as a lobby level hotel Concierge in the luxury market and/ or related luxury experience. * Exceptional interpersonal and communication skills, with fluency in English (additional languages are a plus * Fluency in a language other than English strongly preferred. * Ability to attend to detailed and meticulous guest requests. * Utilization of hotel computer systems and phone systems effectively; prior knowledge of Microsoft Office, OPERA, ALICE, and digital platforms such as RESY, OpenTable, Seven Rooms, etc. a plus PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Standing/walking; forward bend, overhead reaching, kneeling to lift packages and suitcases Force: * Average package or suitcase: 25 lbs. *Heaviest package or suitcase: 50 lbs. *Scale: 25 lbs. Repetitions: * Lifting occurs 3-4 x hour x 8 hours/day *50 lbs. lifts occur occasionally *25-30 lbs. lift occur frequently *Standing/walking is continuous Sensory: *Good communication skills necessary (speech and hearing)

Job Description DUTIES AND KEY RESPONSIBILITIES: • Provide efficient, friendly and courteous customer service while greeting Resident’s and their guests., • Answer questions and providing directions/ assistance in a professional manner when requested., • Assist Resident with bags, luggage and other items when necessary, opening doors for Resident’s and guests., • Make customer service, care and satisfaction the priority in every interaction., • Maintain excellent Resident relations using Resident/ guest’s names when possible., • Assist in other areas of the lobby/ reception area as requested., • Maintain friendly interactions with Resident, Management and co-workers at all time., • Alerting management of any Resident or safety concerns as necessary., • Assist Residents with vehicle parking. QUALIFICATIONS: • Prior experience as a Door Attendant, Concierge, Greeter in a residential property, hotel or similar high-end establishment where guest relations and first impressions are emphasized., • An extremely professional yet friendly, outgoing demeanor when interacting with Residents, Guests, Management and co-workers., • Proven ability to provide exceptional service while paying close attention to detail., • Well-mannered and impeccably groomed at all times., • Possess excellent interpersonal, verbal and written communication skills., • Must be able to listen attentively to residents' requests and preferences, ensuring exceptional customer service., • Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents., • Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents., • Ability to endure exposure to outside weather conditions, such as heat, cold, wind, etc. while waiting for or Residents and guests., • Able to stand for long periods of time and be able to lift 50-75lbs., • Must submit to a Motor Vehicle background check and have a clean driving record for locations that require Resident Valet Services.

Job DescriptionBenefits: • 401(k), • Opportunity for advancement We have immediate openings for both full-time and part-time positions. Overnight coverage is needed 4-5 days per week, so flexible availability is a plus! Shift Hours: 11:00 PM 7:00 AM Responsibilities: • Greet and assist residents and visitors in a courteous and professional manner, • Monitor building access and maintain a secure environment, • Respond to resident inquiries and resolve minor issues efficiently, • Handle package deliveries and maintain logs, • Communicate with management and emergency personnel when needed, • Maintain lobby and common areas neat and presentable Requirements: • Prior concierge, front desk, or customer service experience preferred, • Strong communication and interpersonal skills, • Dependable, punctual, and professional appearance, • Ability to work independently and remain alert overnight, • Must be authorized to work in the U.S., • Background check required Location: Jersey City, NJ Immediate hire interviews this week!

Job Description Overview Company Overview: Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.” Job Summary: Our Customer Service Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Customer Care personnel are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees. Responsibilities • Maintain a enthusiastic demeanor while aiding customers, employees, visitors, and guests, • Maintain a high energy presence in the facility / building assigned, • Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests, • Greet customers, visitors, staff, tenants, guests in a professional manner always, • Answers questions and assists guests in a hospitality focused, supportive manner, • Answer all phones in a professional manner, • Permit authorized persons to enter property, • Know the facility / building policies and procedures, and enforce them within the required limits, • Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements, • Follow established emergency action planning and procedures, • Monitor alarms and systems, as required, • Prepare reports on accidents, incidents, and suspicious activities, as directed, • The essential duties and responsibilities may differ by customer location assigned Qualifications * 5+ years in Hospitality • State or municipality mandated security officer licenses, • Minimum High School Diploma, GED or the equivalent, • Must have reliable means of communication and transportation, • Must have a security guard license or be able to obtain one within an acceptable period, • Strong interpersonal communication skills and friendly, professional demeanor, • Neat and professional appearance, • Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices., • Write routine correspondence, to include log entries and incident reporting, • Previous contract security, law enforcement, military, customer service experience helpful

Job Description About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. To learn more, visit . About the Role: Lobby Ambassador (New York, NY) Industrious is building a range of products and services that solve the needs of large commercial landlords. One such product is to manage amenities and provide hospitality programming and services for the office tenants of entire buildings, in partnership with the building landlord. This is a critical part of our longer-term competitive strategy, and an important product for a different kind of customer. As a Lobby Ambassador you will be an integral part of the building's hospitality team. You will take special pride in creating memorable arrival and departure experiences including visitor management, building deliveries, security and lightweight concierge and tasking services. Responsibilities include but are not limited to: • Greeting our tenants by name each and every time upon entering and leaving the building., • Closely managing our visitor management systems - ensuring that our guests are pre-registered and find their way to their destination seamlessly using our internal greeting process., • Being part of the daily operations standup and taking proactive measures to be prepared for the various events and arrivals expected daily., • Organizing and delivering tenant packages and courier services., • Being able to learn and memorize concierge and building FAQ's to include speaking confidently about the building history, the current amenities and programming, the surrounding area, local restaurants and community happenings., • Acting as point of contact for all activities and emergencies in the lobby, including serving as the point person and taking ownership of any problems., • Ensuring lobby cleanliness and conditions are maintained and free of debris - document and escalate any facility or IT issues through the proper channels., • In conjunction with the rest of the hospitality team, keeping a detailed tracker of tenant preferences and contribute to it daily., • Have 3 - 5 years of work experience in hospitality operations include valets, doormen, front desk and reception services, • Follow hospitality attire requirements and ensure uniform is in immaculate condition., • Maintain standards of cleanliness and personal hygiene and grooming., • Have strong computer skills., • Be able to stand for long periods of time and lift a minimum of 25lbs., • Excellent oral and written communications skills., • Be discreet, ethical and committed to maintaining a high degree of confidentiality., • Be punctual, dependable and act with a high standard of integrity., • Display exceptional organizational and multitasking skills., • Be able to understand audiences and appropriately tailor communication internally and externally. The hourly compensation for this position is between $18-24 per hour. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications. Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Industrious in the News: • Getting Our Team to Show Up And Love It: What We've Learned from Thousands of Office Days, • How Industrious became an $800million brand by building a sense of belonging, • CBRE Group to Acquire Industrious, Create New Business Segment, • A note from our CEO about Industrious + CBRE, • Industrious Partners with Delta Business Traveler to Support Every Kind of Business Flyer, • CBRE Chooses Coworking Hub for Its New Global Financial Headquarters, • The Anti Adam Neumann of the Co-Working Industry

Job DescriptionDescription: Lobby Ambassador Introduction Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. The Role: The Lobby Ambassador serves as the first point of contact for all visitors, clients, and colleagues entering the facility. This role is dedicated to creating a welcoming and professional environment by providing exceptional hospitality, clear communication, and prompt assistance. The Lobby Ambassador ensures that every guest and colleague feels valued, respected, and well-supported from the moment they arrive until their departure. Responsibilities and Skills: • Warm Welcome & Professional Presence Greet all guests, clients, and colleagues with a friendly smile, eye contact, and a sincere welcome. Maintain a polished, professional appearance at all times. • Guest Experience & Hospitality Anticipate guest needs and offer assistance proactively (e.g., directions, refreshments, service information). Provide personalized service by remembering frequent visitors and adapting greetings accordingly. Ensure lobby area is clean, organized, and stocked with any necessary hospitality items. • Visitor Management Check in visitors when needed, following all security and safety protocols. Issue visitor badges when needed and provide clear instructions for navigating the building. Communicate guest arrivals to appropriate contacts efficiently. • Information & Support Answer questions about the facilities, events, or services in a knowledgeable and courteous manner. Direct inquiries to the appropriate departments or personnel. • Safety & Compliance Monitor lobby activity to ensure safety and compliance with building policies. Report any suspicious activity or maintenance needs promptly. Work Environment: This role is based in the lobby and reception area, requiring extended periods of standing. The Lobby Ambassador interacts continuously with a variety of people, requiring a positive attitude and strong adaptability. Preferred Qualifications: You are a natural host with a genuine love for making people feel welcome. You believe first impressions matter, and you thrive on creating an atmosphere of comfort and care. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility. Requirements: Requirements: • Proven experience in hospitality, front desk, customer service, or related field., • Strong interpersonal skills with a naturally warm, approachable demeanor., • Excellent verbal communication and active listening skills., • Ability to multitask in a fast-paced environment while maintaining professionalism., • Proficiency with basic computer systems and visitor management software (training provided if necessary)., • Punctual, dependable, and detail oriented

Job Description Part Time Guest Service Agent Pay Rate: $17.50/hr Location: Holiday Inn NYC- Lower East Side 150 Delancey Street New York, NY 10002 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties. Responsibilities: • Responsible for meeting, greeting and directing residents and guests., • Exceptional customer service., • Track packages and dry cleaning items., • Answering calls professionally and assists callers with directions or instructions for the building., • Maintain a clean work space., • Receive and process incoming and outgoing laundry, shipments and/or mail/packages., • Monitor lobby traffic and alert residents to arriving guests and deliveries., • Keeping the communal areas tidy and providing a security presence on-site., • Maintain logbooks for visitors and contractors., • Observe monitors for suspicious activities., • Keep track of keys when needed., • Assist management with request for residents., • Must look professional and display a positive attitude. Requirements:, • Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests., • Understands customer service., • Prior experience working in a customer service industry., • Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable. • Day shift concierge., • Non-union., • Building Link experience is strongly preferred., • Must have pertinent experience., • Building is new construction. Compensation: $23.057 - 27.126 per hour. Benefits Brown Harris Stevens Residential Management is an equal opportuinty employer.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Agent(Overnight Agent) at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Previous overnight agent experience preferred * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full time position has an hourly rate of $27.00 per hour. DUTIES AND RESPONSIBILITIES * Greet and engage guests upon arrival, offering a warm and professional welcome. * Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care. * Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities. * Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers. * Support guest movements efficiently during check-in, check-out, room changes, and group arrivals. * Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage. * Keep all service equipment, such as luggage carts, polished and in working condition. * Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled. * Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion. * Secure and correctly tag stored luggage; manage storage and retrieval accurately. * Remain attentive and composed under pressure during peak times or guest transitions. * Offer recommendations on hotel dining, spa, cultural offerings, and local attractions. * Assist with in-room tours or property tours as needed. * Observe and maintain guest confidentiality, safety, and security at all times. * Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed. * Promote and embody Faena's values and brand presence—both within the hotel and out in the community Qualifications * Minimum 1–2 years of experience in a luxury hotel, resort, or high-end residential setting. * Exceptional guest service skills with a warm, professional, and polished demeanor. * Ability to lift and carry luggage, packages, or other items up to 50 lbs, and stand or walk for extended periods. * Strong knowledge of New York City geography, landmarks, and transportation options. * Familiarity with Forbes 5-Star service standards and luxury etiquette. * Comfortable operating elevators and assisting with mobility support devices. * Proficient in English; multilingual preferred (especially Spanish/French). * Excellent communication, situational awareness, and ability to read guest cues. * Flexible to work nights, weekends, holidays, and outdoor conditions as needed. * Valid driver’s license or valet experience a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: $24.04/hour to $28.84/hour ADMINISTRATIVE ASSISTANT Job Summary The Administrative Assistant will be responsible for managing the front desk lobby, answering and directing all incoming phone calls, welcoming and check-in new patients, completing clerical tasks for the office and other administrative tasks as assigned by the supervisor. Ascendant New York is an inpatient detox, rehab and outpatient facility located in Midtown Manhattan. Ascendant New York is licensed by the State of New Yorks Office of Addiction Services & Supports (OASAS), accredited by the Joint Commission, and is looking for an Administrative Assistant. Position is full-time at 40 hours per week, salary range is $24.04/hour to $28.84/hour. Must have at least an Associates Degree. Responsibilities and Duties Responsibilities include: • Manage the front desk lobby (greet patients/staff/visitors in the front desk lobby, answer and direct phone calls, maintain visitor log, order/maintain office supplies, provide information by answering questions and requests, receive/sort/distribute mail, filing/copying/faxing sensitive documents,, • Welcome and check-in new patients upon admission,, • Provide administrative support to the leadership team,, • Maintains spreadsheets, databases, and reports,, • Coordinate office procedures, resolve administrative problems, implement clerical duties & develop/update administrative processes to make them more efficient, • Daily walk through of the space to ensure ambiance standards for patient care are met, • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques,, • Provide support with company events for staff morale (e.g. organizing birthday events and annual holiday party),, • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, • Carry out administrative duties such as data entry, filing, typing, copying, binding, scanning, etc., • Handle sensitive information in a confidential manner Must have minimum Associates Degree, minimum age 18+, authorized to work in the U.S. • Someone who is professional, warm and welcoming, organized, has an eye for detail, and a passion for helping others would be the best fit for this role, • Proven admin or assistant experience, • Innovative problem-solving abilities, effective oral and written communication skills, and effective interpersonal skills, • Proficiency with Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Calendars) ability to develop and manage spreadsheets is required, • Computer proficiency with electronic health records; knowledge of KIPU is preferred but not required, • Knowledge of office management systems and procedures Health insurance (medical, dental, vision), 80 hours vacation time & 40 hours sick time per year, 401k match, commuter benefits

Job Description POSITION SUMMARY: The Administrative Assistant plays a vital role in ensuring smooth and efficient daily operations while upholding the highest standards of client service. Acting as the central point of coordination within the office, this individual is expected to be dependable, personable, punctual, and assertive. Key responsibilities include managing client interactions, routing calls, processing mail, and maintaining organized and accurate data systems. The Administrative Assistant is instrumental in facilitating a professional environment that consistently meets or exceeds client expectations. RESPONSIBILITIES: CLIENT RELATED SERVICES • Serve as the first point of contact for clients, ensuring a professional and welcoming experience., • Documents all in-office visits following the process and procedures., • Answering and routing incoming calls to the appropriate department., • Filter client calls by identifying urgent matters and following the call escalation process., • Responsible for returning missed calls and assigned callbacks provided by the Manager., • Responsible for retrieving voice messages left on Main Lines., • Handles each call with a positive, helpful attitude while being thorough in concise., • Assist with client referrals and ensure timely follow-up to maintain strong relationships and continuity of service., • Support business development efforts by attending events, distributing materials, and helping build a positive public presence for the firm., • Assist with posting content to all social media sites., • Assist with creating digital marketing, promotional material, and advertisements while ensuring brand consistency., • Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx., • Fax and scan client documents in accordance with company procedures., • Collecting and routing hand-delivered packages., • Inventory management of office supplies, cleaning supplies, marketing supplies, etc. will be responsible for notifying management of supplies that require replenishing., • Maintaining the cleanliness of the office waiting area, lobby, and other public areas., • Maintain strict confidentiality of client records and sensitive information in accordance with firm policies and legal regulations., • Categorize and upload incoming documents into the client’s matter, ensuring correct document type classification and creation of corresponding task(s)., • Complete client file requests in a timely and organized manner., • Minimum 1-2 years of administration experience, • 1-year experience in a call center environment preferred, • Provides a clean, polished, and professional appearance, • Proficient in relevant computer applications, • Excellent level of experience with the use of a computer and general office equipment such as printers, scanners, and copy machines, • Knowledge of customer service practices and principles, • Excellent data entry and typing skills, • Committed to providing quality service in relation to organization's mission, • Superior listening, verbal, and written communication skills, • Ability to handle stressful situations appropriately, • Ability to modify and adapt to improvements within the organization, • Ability to operate in a high-paced environment with a composed sense of urgency, • Excellent time management and organizational skills, • Bilingual/ Spanish speaking (Required) Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. We are a paperless work environment utilizing E-fax, Vonage Application, the Microsoft Office Suite package, & Smart Advocate legal database software.

Job Description Doorman/Concierge Reporting to the Building Superintendent, the Lobby Staff Member is responsible for the operation of the lobby for the residential tenants including security for the entire building and managing all deliveries and guests for the residential tenants. A qualified candidate must show initiative and good judgement in performing their job efficiently and effectively and must always provide superior customer service skills. The position duties include but are not limited to monitoring all people entering and exiting the building, vetting all visitors and announcing guests of residents, opening the door for residents and guests entering and exiting the building, assisting residents and guests with packages or luggage, keeping careful records of all packages/deliveries coming to and leaving the building. Some heavy lifting may be required. Position will perform other related duties as assigned by Building Superintendent or Property Manager. Candidates MUST meet or exceed the following minimum qualifications to be considered: High school diploma (or equivalent) Must have good verbal communications and interpersonal skills Must be able to communicate in writing with management, other staff members and residents Must be committed to providing excellent customer service and work in a team environment Computer proficiency (Microsoft Word and Excel) preferable Applicant selected for this position are required to undergo a background check and drug screening. $20.34 - $27.12 per hour, subject to CBA.

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Wear proper and clean company uniform. Sales Inquiry Handling: • Receive incoming sales inquiries, whether by phone or in-person visits., • Use pre-established guidelines to determine the appropriate staff member to handle each sales inquiry. Administrative Support: • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Accept maintenance work orders. Resident and Guest Support: • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty. Emergency Response: • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Maintain home base at the front desk during an emergency. Adherence to Policies and Regulations: • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.

Job Description Do you have the passion and ability to create a memorable first and last impression? We are looking for an energetic and service-oriented individual to join our team as a Doorman/Bell Person. This role is essential to the guest experience, providing a warm welcome and fond farewell to everyone who visits the hotel. MAIN DUTIES: • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible., • Executes excellent check in and check out procedures whilst being knowledgeable of all hotel amenities., • Forwards guest complaints to the Duty Manager, assists guests in all inquiries in connection with hotel services, key hotel personnel, in-house events, directions, etc., • Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and current events., • Processes packages, deliveries and shipments which may be either outgoing or incoming in an accurate and timely manner., • Proficient in knowledge of restaurants, museums, attractions, maps, and other local attractions are a must., • Acts as a resource and knows what activities are available in the city (theater, sports, concerts, shows, special exhibits, sightseeing)., • Effectively communicates with all other departments to coordinate and ensure that guest requests and expectations are met., • Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the door, lobby and Concierge desk., • Works closely with the Concierge to ensure smooth handling of guest luggage, deliveries and special requests. As a Bell Person, you will work closely with the Front Office and Concierge team to ensure guests are escorted to their rooms and assisted with luggage. You'll introduce guests to hotel amenities, hours of operation, and respond to any questions they may have. While stationed in the lobby, you will remain attentive, approachable, and ready to assist at all times. REQUIREMENTS: • Previous customer service experience, • Excellent knowledge of New York City preferred, • Ability to lift up to 50 lbs., • Ability to stand and walk for extended periods (up to 8 hours or more per shift), • Frequent bending, stooping, and reaching to handle luggage or assist guests, • Ability to push/pull luggage carts, • High school diploma or GED required, • Strong interpersonal skills and an ability to build rapport with guests., • Excellent verbal and written communication skills., • Attention to detail and ability to multitask, prioritizing completing task., • Proactive self-starter/solution-oriented., • Willingness and ability to learn new tasks and systems. This position requires flexibility, with shifts ranging from morning to evening, including weekends and holidays. EMPLOYEE BENEFITS: • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday parties and staff appreciation events, • Complimentary in-house uniform dry cleaning Be inspired by Firmdale, And learn more about the New York hotels Find out why we inspire employees to Love What You Do

Job Description MHA promotes mental health and total wellness for individuals facing challenges associated with mental illness and addiction recovery. We increase community awareness while enhancing mental well-being through advocacy, education, prevention, treatment, and services. MHA is seeking a full-time Administrative Operations Assistant to join our Operations Team! Be a part of the team that makes a difference in the lives of our consumers. Benefits of working at the Mental Health Association: • Joining the staff of supportive and team-oriented individuals, • Excellent benefits package available A minimum of a high school, business school or GED diploma. A minimum of two years of experience in general office procedures. An understanding of property maintenance. An understanding of basic vehicle mechanics and able to identify major repairs. Knowledge of Microsoft Office and phone systems. Good problem-solving, critical thinking and decision-making skills. Must be able to initiate and manage multiple tasks in a timely and accurate manner. Must be able to clearly communicate verbally and in writing. Must posses a valid NJ Driver's license. RESPONSIBILITIES: OPERATIONS • Maintenance of EXXON and GPS databases, • Maintenance of vehicle files, titles, and registrations, • Coordinate/Drive vehicle repairs with programs as needed, • Prepare vehicles that are being removed or added to the fleet, • Maintain inventory of vehicle safety kit supplies, • Maintain building grounds at Parsippany Office, • Complete monthly inspections of agency vehicles and NJ DMV inspections as requested, • Timely and successful completion of maintenance requests at owned residences, offices and facilities., • Complete weekly Interoffice Mail-Run FRONT DESK COVERAGE, • Answer phones, take messages and direct calls to the appropriate staff., • Greet visitors and announce them to appropriate staff, • Sort and distribute all incoming mail, post all outgoing, • Sending, receiving and distributing fax transmissions, • Ensure all copy machines have paper; troubleshoot error messages coordinate with IT as needed, • Maintain meeting room schedules, • Set up & clean-up for quarterly staff meetings & outside meetings as requested, • Report safety/fire hazards, building repairs to the Director of Operations, • Daily checks of all bathrooms, kitchens, and lobby. Annual Base Rate: 38K Reports to Director of Operations at 1160 Parsippany Boulevard, Parsippany NJ Fully paid medical coverage for eligible staff. Generous 401(k) match. Plentiful Paid Holidays, Vacation, Personal and Sick time. MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. EEO/AA M/F/M/V/D Employee Rights under the FMLA Powered by JazzHR YXvhaT7gqL

Job Description Nine Orchard Hotel Guest Service Agent/Concierge DEPARTMENT: Front Office REPORTS TO: Director of Front Office SUMMARY The Guest Service Agent/Concierge is responsible for checking guests in and out, running daily reports, handling guest transactions, maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to complete the following responsibilities satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Complete the registration process in accordance with Nine Orchard’s check-in standards: greet guests, confirm the length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to the elevator., • Close guest accounts at time of check out according to Nine Orchard’s Check out Standards: greet guests at check out, confirm and collect payment, and request feedback regarding stay. Update guest’s profile to ensure the best possible service for future stays., • Greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services., • Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers’ checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the property management system. Individuals are capable of moving assigned cash from the storage vault to the drawer at the front desk and back., • Work with various departments to ensure guests receive the best possible service. Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for all guest inquiries, group business, and daily site visits, and reservations for all reservation inquiries, changes and billing issues., • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion., • Perform various duties of guest service agent, Reservations Agent, concierge, and Telephone operator in a friendly and courteous manner to ensure guest satisfaction and service recovery., • Provides information regarding the area, including directions, attractions, shopping, nightlife, or recreational opportunities., • Tracking network of contacts, service providers, and business in the neighborhood that can service guests' needs. SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Follow up on outstanding operational and guest (internal & external) issues., • Monitor guest feedback and adjust accordingly., • Inspecting lobby areas and hotel entrances for cleanliness and maintenance, reporting deficiencies to appropriate departments, and ensuring timely completion., • Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees., • Provides a variety of business services such as shipping packages and assisting with printing needs., • Receives and tracks any guest deliveries. ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding., • Prioritize and organize work assignments, and have timely follow-up and execution., • Have superb time management skills., • Maintain complete knowledge of all hotel services/features and hours of operation., • Other languages, mathematical, and reasoning abilities as outlined below., • Ability to comply with physical demands as outlined below., • Technologically sound with Microsoft Office applications., • Ability to compute basic mathematical calculations., • A flexible schedule is required, which could include weekends and holidays. REQUIRED EDUCATION and/or EXPERIENCE Individuals should be a High School Graduate and/or have any combination of experience that provides the required knowledge, skills, and ability to effectively fulfill the requirements of this job description. Bachelor’s degree preferred. Previous experience in a hotel setting is preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to understand guests’ service needs & requests., • Ability to acknowledge guests’ requests in a polite manner., • Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred)., • Ability to apply logical thinking and understanding to carry out written and oral instructions., • Ability to address and solve problems involving guest and operational issues., • Ability to compute basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The typical environment is an office atmosphere with ambient room temperatures, lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sit, walk, and stand continuously., • Lift / carry 10lbs (frequently) and 25lbs (occasionally), • Bend, squat, crawl, and reach above shoulder level., • Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation. We are an equal-opportunity employer committed to a diverse work environment.

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Receive incoming sales inquiries, whether by phone or in-person visits., • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.