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AccentCare is seeking a LPN / LVN Clinical Support Specialist for a job in Austin, Texas. Job Description & Requirements • Specialty: Clinical Support Specialist, • Discipline: LPN / LVN, • Duration: Ongoing, • 40 hours per week, • Shift: 8 hours Clinical Support Specialist LVN LPN Location: Austin South Office Position: Clinical Support Specialist Position Type: Full-Time in the office Remote/Virtual Position: No Find Your Passion and Purpose as a Clinical Support Specialist Salary: $70,000-$86,000 Schedule: Monday-Friday 8am-5pm What You Need to Know Reimagine Your Career in Home Health Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Best Clinical Support Specialist You Can Be If you meet these qualifications, we would love to meet you: • LVN/LPN with current licensure to practice nursing in the practicing state., • Possess and maintain CPR certification., • Previous experience in home care setting preferred., • Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order., • Daily completion of the following tasks: daily management of KPIs, field staff support, verbal orders, workflow, escalation/complaint calls, updating clinical information, and field visits as required., • Stand up / Stand down & Case Conference required reporting to ensure quality outcomes and exceptional patient experience., • Reporting and management of patient episodes that are at risk for LUPA status – including recognition of risk, understanding missed visit concerns, coordinating with clinicians/patients/schedulers as needed, etc., • Reporting and management of case management model with focus on paraprofessional utilization – including correct visit types selected, continuity of clinical team, capacity management, etc., • Maintain clinician productivity within organization standard parameters (defined in KPIs) – including tenured productivity to target, recent hire productivity, etc. Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: * • Medical, dental, and vision coverage, • Paid time off and paid holidays, • Professional development opportunities, • Company-matching 401(k), • Flexible spending and health savings accounts, • Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app, • Programs to celebrate achievements, milestones and fellow employees, • Company store credit for your first AccentCare-branded scrubs for patient-facing employees Come As You Are At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging. AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification. AccentCare Job ID #76376-en-us. Posted job title: clinical support specialist/ licensed vocational nurse, home health About AccentCare Your mission, our vision. Together we can Make A Difference! AccentCare®, Inc. is among the nation’s largest and most respected post-acute healthcare providers. Over 50 years strong, we are relentless about innovation and uncompromising about patient-first care! Driven to provide the highest quality, evidence-based care, matched with a gracious, personalized experience. We never lose sight of our commitment to our patients, our communities and each other. About AccentCare: AccentCare is the 4th largest home health company in the nation with a history of care of over 50 years. We have more than 30,000 qualified professionals in over 242 offices who are dedicated to improving the quality of living. With advanced technologies, proprietary programs, and extensive training, our caring team members uphold our mission for over 200,000 patients and clients each year. Benefits • Holiday Pay, • 401k retirement plan, • Pet insurance, • Wellness and fitness programs, • Mileage reimbursement, • Employee assistance programs, • Medical benefits, • Dental benefits, • Vision benefits, • License and certification reimbursement, • Life insurance, • Discount program

Job Description About the Role: The Home Health Field LVN/LPN plays a critical role in delivering high-quality nursing care to patients within their homes, ensuring comfort, safety, and effective management of health conditions. This position requires the ability to assess patient health status, administer medications, and provide wound care while collaborating closely with physicians, therapists, and family members. The LVN/LPN will be responsible for developing and implementing individualized care plans that promote patient independence and improve overall well-being. This role demands strong clinical judgment and compassionate communication to educate patients and caregivers on treatment protocols and health maintenance. Ultimately, the Home Health Field LVN/LPN contributes to enhancing patient outcomes by providing personalized, attentive care in a home setting, supporting recovery and chronic disease management outside of traditional clinical environments. As a Home Health LVN, you will: * Under the direction of the RN, assist in identifying the patient’s physical, psycho social, and environmental needs as evidenced by documentation, clinical record, team report, and evaluations. * Participate in planning and implementing care in conjunction with the RN, in accordance with the POC. * Applies concepts of infection control and standard precautions in coordinating/performing patient care activities to prevent contamination and transmission of disease. * Assure the continuity of care through delivery of quality patient care. * Provide effective communication to patient/family, team members, and other health care professionals as evidenced by clinical notes, case conferences, communication notes, and evaluations. * Monitor assigned cases to ensure compliance with requirements of third party payor. * Promote Agency philosophy and administrative policies to ensure quality of care. Requirements * Current LVN License * Valid Driver’s License * Valid Auto Insurance * CPR Certification * HomeCare HomeBase experience preferred Benefits and Perks • Medical, Dental, Vision Insurance, • 401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period, • Health Savings Account, • Life Insurance, • Short & Long Term Disability Insurance, • Paid Time Off and Paid Holidays, • Company vehicle upon availability after 90 days of full time employment and all the terms and conditions set by the Fleet Car team are met.

Job DescriptionDescription: SUMMARY: As a Clinical Research Patient Navigator, you will play a vital role in connecting patients, caregivers, and patient ambassadors with research opportunities and ensuring a seamless experience from first visit through last study visit. In the role, you will facilitate a collaborative process that supports patients’ participation in clinical trials and full patient journey utilizing services and resources provided by non-profits, advocacy groups, and others. With patient-centricity in mind, both virtual and traditional site visits are available within the study design. You will be responsible for guiding patients through the research process, addressing their concerns by assisting them with necessary resources to navigate their journey and ensure a seamless experience. This role is responsible for patient follow-up, facilitating education and ensuring seamless coordination between patients relevant resources. ESSENTIAL DUTIES: • Patient Engagement: Educate patients and families about screening area aligned program resources, educational and financial assistance options. Maintain availability to support enrolled patients who have not yet completed study procedures and visits, answering queries, and addressing concerns. Serve as a point of contact for patients, building strong relationships based on trust and empathy., • Lead Contact for Patient Engagement: Serve as the primary point of contact for patients providing non-clinical guidance and emotional support throughout their participation period demonstrating a thorough understanding of the colorectal cancer screening process., • Tracking Patient Progress: Monitor activity of subset of patients who are not progressing in the patient journey, identify potential delays, trends, or issues and proactively resolve them independently when possible and clearly communicate with supervisor for resolution requiring more support., • Coordination: Facilitate seamless coordination between patients and virtual study team or other resources. Support patients in securing appointments by providing resources for scheduling and rescheduling appointments, and ensuring all necessary documentation and consent forms are completed accurately., • Resource Referral: Identify and connect patients with resources such as support groups, patient advocacy organizations, or educational materials, based on their needs and preferences., • Compliance and Ethics: Maintains a high level of ethical conduct regarding confidentiality and privacy. Uphold all ethical guidelines and regulatory requirements related to clinical research activities. Maintain strict confidentiality of patient information and adhere to Good Clinical Practice (GCP) guidelines., • Documentation: Maintain accurate and detailed records of patient interactions, research activities, and outcomes in compliance with established protocols and procedures and within study and site CRM and CTMS systems., • Communication: Maintain and facilitate open and accurate communication with virtual study team, clinic staff and identified resources/organizations. Understand and be knowledgeable of the study and clinic(s)’ policies and guidelines and be always respectful of the staff and practices. Deliver unparalleled customer service while serving as a brand advocate and program representative; understands the importance of achieving quality outcomes and commits to the appropriate use of resources., • Serve as direct point of contact to national patient advocacy groups for ongoing support and relationship development by acquiring and delivering detailed information regarding resources and/or a patient’s needs., • Participate in trainings provided by Elligo Study Team, client’s patient recruitment and engagement team, and other opportunities available within the screening area and advocacy groups., • Demonstrated experience in explaining medical or study-related information clearly, connecting patients with community, financial, and support services, and actively listening and responding to patients’ concerns., • Prior experience in guiding patients, problem-solving, and providing compassionate support is essential., • Experience working with communities who struggle with healthcare access., • Experience with health systems navigation, including insurance, referrals, and scheduling logistics., • Advocacy and motivational interviewing skills to empower patients to take active roles in their care and study participation., • Strong knowledge of clinical research methods, protocols, and regulatory guidelines (e.g., FDA, ICH-GCP)., • Exceptional communication, organization, and problem-solving skills that have been demonstrated in producing improved patient experiences and outcomes and with the ability to engage and build rapport with patients, physicians, and research staff., • Proven ability to work independently in a high-volume, fast paced and patient-focused environment., • Empathetic and patient-centered approach, incorporating cultural competence to work sensitively with individuals from diverse backgrounds and varying needs, ensuring a supportive and caring experience for patients., • Proficiency in using electronic medical record (EMR) systems and other clinical software, CRM, CTMS, etc., • Knowledge of medical terminology, with a focus on Gastroenterology concepts, and ability to interpret medical records and lab results., • In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations., • Experience and demonstrated success working in a complex matrix to accomplish goals with a patient centric approach., • Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust., • Robust computer literacy skills including data entry and MS Office-based software programs., • Bachelor's degree in a healthcare-related field., • Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN) Social Worker (BSW), or Case Manager (CCM) preferred., • Minimum 5+ years of experience in patient navigation, case management, or patient access preferably in biotech, oncology., • Prior experience working within a Gastroenterology clinical setting or research environment is strongly preferred. ENVIRONMENT: • This is a hybrid or remote position based on the location of the incumbent’s home. The role will be operating in a home-office environment and a professional office environment if hybrid work arrangement. This role routinely uses standard office equipment such as computers, printers, copiers, and phones., • Up to 20% of travel may be required to support the position’s responsibilities. PHYSICAL DEMANDS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: • Regularly work at a desk using a computer for prolonged periods., • Perform repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers., • Regularly communicate via e-mail, telephone, chat, webcam (remote sessions such as MS Teams or Zoom), so others will understand and exchange accurate and timely information., • Frequently stand/walk, grasp objects, and perform lightly/fine manipulation of objects., • Occasionally move safely over uneven surfaces. Elligo Health Research is a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job may change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are designed only to describe the general nature of the job. The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the positions expectations and responsibilities are met. Elligo Health Research is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance. Requirements: Bachelor's degree in a healthcare-related field. Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN) Social Worker (BSW), or Case Manager (CCM) preferred. Minimum 5+ years of experience in patient navigation, case management, or patient access preferably in biotech, oncology. Prior experience working within a Gastroenterology clinical setting or research environment is strongly preferred.