Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: - Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email) - Solicit new catering business through professional sales techniques - Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings - Communicate with clients regarding their upcoming functions as their big day approaches - Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us - Manage both the planning process leading up to an event as well as the successful execution of that event - Possess the ability to handle extremely high workloads at times - Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties - Must appreciate that we only have one opportunity to deliver the event of someone’s dreams - Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH - Oversight of purveyor deliveries to ensure accuracy and quality - Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: - Ensure that all contract details and particulars are in place prior to event set up - Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place - Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event - Lead an event team to successfully accomplish the tasks at hand - Work with clients and guests to identify their needs to ensure customer satisfaction - Accept responsibility for all aspects that are within your oversight Requirements: - NYC DOH Food Protection Certificate - Minimum 3 years Sales experience - Minimum 3 years Managerial experience - Minimum 3 years Maître D experience - Associates Degree - Must be well spoken in English - Maintain a high level of professional attire and grooming - Must be punctual, neat, and organized - Ability to multitask while remaining meticulous - Ability to communicate amongst the team and convey information effectively - Knowledge of customer service - Knowledge of the food and beverage industry - Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers - Must know how to lead and manage others in order to help them achieve their full potential
Positions/Descriptions: Must have minimum 2-3 years of related Fine Dining experience for all positions: Maitre D’: $14.50 + Tips Overseeing the flow of bookings to the restaurant, initial hospitality when arriving and booking reservations, and a warm goodbye. Bartenders, Servers, Bartenders: $14.50 + Tips Responsible for ensuring that all guests have memorable experiences filled with hospitality, delicious food and drinks. Host/Hostess: $14.50 + Tips Responsible for great and seating guests. Line Cooks: $25 Prep Cooks: $21 Responsible for cooking menu items, with a strong passion for food, technique, and an eagerness to learn more. Pastry Cooks: $23 Responsible for the daily preparation of pastry items for service in the restaurant. Support: $14.50 + Tips Support role encompasses setting up the dining room, setting tables, clearing tables, pouring water, running food, working with servers and expediters, resetting the dining room, polishing glassware and various tasks that support service at the restaurant. Sommeliers: $14.50 + Tips Responsible for providing our guests with a memorable wine experience and ensuring the excellence and creativity of the beverage program. Expeditors: $25 The expeditor is a liaison between the kitchen and service teams and works in the kitchen alongside both cooks and service team members. This expeditor facilitates the process of delivering dishes from the kitchen to the guests in a timely manner, following proper steps of service. Porters: $19 Responsible for the overall cleanliness and organization of the kitchen and restaurant by washing pots and pans, keeping the kitchen and dining room areas clean. Production Bartender: $40 Production Bartender is a wealth of knowledge of all cocktails, spirits, wine, beer, and beverage selections and constantly delivers excellence and hospitality. Production Barback: $30 Responsible for keeping all components of the bar area clean, organized, and stocked.