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Dell Medical School is seeking an RN Nurse Manager The RN Nurse Manager oversees the daily operations of a clinical unit, ensuring high-quality patient care and compliance with healthcare regulations. Reporting to the Director of Nursing, this role manages nursing staff, coordinates patient care, and implements policies and procedures. The Nurse Manager works closely with physicians, administrative staff, and other healthcare professionals. ESSENTIAL JOB FUNCTIONS: Staff Management Supervises and evaluates nursing staff performance. Coordinates staff schedules and assignments. Provides training and development opportunities for staff. Patient Care Coordination Ensures efficient patient flow and timely care. Addresses patient concerns and resolves issues. Collaborates with healthcare providers to develop care plans. Compliance and Quality Assurance Ensures adherence to healthcare regulations and standards. Conducts regular audits of clinical documentation. Implements quality improvement initiatives. Administrative Duties Manages patient records and ensures accurate documentation. Oversees billing and coding processes. Maintains inventory of medical supplies and equipment. Budget Management Manages the department's budget and allocates resources. Tracks and controls expenditures. Prepares financial reports Other Job Duties may apply as assigned MARGINAL OR PERIODIC FUNCTIONS: Crisis Management Responds to patient emergencies and crises. Provides support during critical incidents. Policy Development Assists in developing and updating clinic policies. Reviews and revises procedures as needed. Staff Meetings Conducts regular staff meetings to discuss updates and issues. Facilitates communication between staff and management KNOWLEDGE/SKILLS/ABILITIES Leadership Skilled: Guides and motivates staff to achieve clinical goals. Effective Behaviors: Provides clear direction, supports team development, and resolves conflicts. Communication Skilled: Communicates effectively with patients, staff, and management. Effective Behaviors: Provides clear instructions, listens actively, and conveys empathy. Organizational Skills Skilled: Manages multiple tasks and coordinates clinic operations efficiently. Effective Behaviors: Schedules appointments, manages patient flow, and maintains accurate records. Problem Solving Skilled: Identifies and addresses issues promptly. Effective Behaviors: Develops solutions to operational challenges, collaborates with healthcare providers, and ensures patient satisfaction. Clinical Expertise Skilled: Demonstrates advanced clinical knowledge and skills. Effective Behaviors: Assesses patient conditions, administers treatments, and performs procedures Required Qualifications Bachelor's Degree in Nursing (BSN). Minimum of 5 year(s) of nursing experience in a clinical setting and 2 year(s) of supervisory experience. Registered Nurse (RN) license in the state of Texas. Basic Life Support (BLS) certification. Relevant education and experience may be substituted as appropriate. Master's Degree in Nursing or Healthcare Administration with at least 7 year(s) of nursing experience in a clinical setting. Certified Nurse Manager and Leader (CNML), or Nurse Executive-Board Certified (NE-BC). SUPERVISION TITLE THIS JOB REPORTS TO AND JOB TITLES SUPERVISED: Direct Reports Clinical Nurses Medical Assistants Administrative Staff Indirect Reports Support Staff Volunteers The RN Nurse Manager typically oversees multiple functional areas, including patient care, administrative operations, and staff management BUDGET RESPONSIBILITY This is managed by the Executive Director DECISION-MAKING RESPONSIBILITY The RN Nurse Manager exercises a high degree of independence in decision-making, including: Staffing and scheduling decisions Patient care coordination Implementation of clinic policies Decisions requiring higher-level approval include budget allocations and major policy changes $100,500+ + depending on qualifications Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Job DescriptionDescriptionAspire Allergy & Sinus is seeking a full-time Medical Account Receivables Specialist to evaluate assigned payers to include working rejections, invalid and denied claims, appeals and follow-up to bring the account to final resolution on open accounts within a timely manner and to Industry-standard benchmarks. This position ensures accounts receivable compliance within industry rules, regulations, practice protocols in addition to company policy.We offer flexible scheduling options, including: • 4-day workweek: Four 10-hour shifts with either Monday or Friday off, • Traditional schedule: Monday–Thursday, 8:00 AM–5:00 PM and Friday, 8:00 AM–12:00 PM, • Early schedule option: 7:00 AM–4:00 PMNo evenings, weekends, or major holidays required. 5929 Balcones Drive, Suite 200 Austin, TX 78731 Key Responsibilities • Responsible for daily monitoring of invalid, rejections, and denials populated by the clearing house. Diagnosis the error messages and make necessary corrections so the claim can be accepted to the payer electronically, • Demonstrate a thorough understanding of the Accounts Receivable function and compliant with Federal and State regulations and Aspire Allergy & Sinus Center policy and procedures, • Works Insurance Accounts Receivable reports per Revenue Cycle Manager work plan beginning with >120 aging top dollar working in descending order. Research claim denial reasons and take appropriate follow up action for resolution, • Work correspondence in a timely fashion to include submission of medical records when requested, • Demonstrate the ability to effectively communicate and explain benefits, statements and EOB’s to patients and/or front office staff, • Contact insurance companies for payments requests, overdue payments, denied claims etc., • Identify refunds and complete refund request according to company policy, • Clearly and accurately document issues and actions taken in accounts, • Identify and document new payer denial trends and notify supervisor for escalated follow up, • Maintain strong communication with Billing management team, • Escalate unresolved claim denials to Billing management team for follow up with health plan provider representatives, • Ensure compliance with Aspire Allergy & Sinus Center Policies and Procedures to maximize efficiency, • Maintain strong working knowledge of Allergy, Asthma & Sinus coding, • Maintain confidentiality of all information related to patients, medical staff, finances and cost-effective healthcare delivery issues, • Other duties as assigned to include phone coverage Skills, Knowledge & Expertise • Excellent mathematical skills, computer skills, Microsoft applications and word processing programs skills and a minimum of 40 words per minute required, • Excellent writing and verbal communication skills, • Strong phone skills, inbound or outbound, • Strong attention to detail, goal oriented, • Ability to prioritize and manage multiple abilities, • Ability to work in a results-oriented and fast-paced environment, both individually and as part of a team, • Able to establish and maintain effective working relationships with the insurance carriers, patients and employees., • Must respect the confidential nature of medical information. Requirements • 4+ years billing experience within the healthcare industry, • 4+ years A/R experience with proven record collecting on accountsBenefits & Perks, • Medical, Dental and Vision Insurance, • Generous Paid Time Off and Paid Holidays, • 401(k) + Generous Employer Match, • Life Insurance, • Gym Membership Discounts Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Description Job Summary Construction Managers are Dennis Group’s project site supervisors that oversee the daily operations of the construction activities including coordination of sub-contractors, site safety programs, project schedule, and project budget. Our projects are designing and building food and beverage process facilities (industrial / MEP projects). This involves much coordination with multiple engineering groups and designers / architects. The construction manager is a skilled communicator, able to interact with all levels of personnel, coordinate and facilitate meetings with competence, and have strong technical skills in order to function proficiently with multiple types of software programs. The Construction Manager ensures the progression of the project in providing attention and coordination in both field and office construction management tasks. The role functions will include contract administration, project planning and scheduling, project reporting, and an advisory role to project management issues and activities. Site Supervisory Responsibilities • Daily supervision of construction activities including coordination of subcontractors and site safety programs, • When directed, oversite / supervision of any assigned field engineers or Jr Construction Managers Responsibilities • Works autonomously on overseeing medium-sized projects, • Working with project management on the developing and updating project scope, budget, and schedule, • Project accounting, budgeting, and cost management, • Establishing and maintaining site safety procedures with our safety team, • Overseeing process, mechanical and utility equipment installations, • Permitting, code and regulatory administration and approval, • Change order and general construction administration, • Coordination of field engineering, • Inspection coordination, • Managing third party testing, inspection, and relationships, • Researching construction management best practices, • This role is client facing and you will need to work collaboratively with owners, subs, building officials, and our A/E team., • Preparing and administering third-party agreements, • Jobsite walk / audits to ensure project is progressing and sub-contractors are following plans per the schedule, • Procuring project services and equipment (rentals, PPE, etc.), • Support and coordinate facility start up, • Preparing and maintaining project reports and logs, • Work with sub-contractors to ensure schedule compliance and determine alternatives resources or options, • Review and maintain submittals, RFIs, Change orders, • Work with Project Controllers and Project Manager in responsibilities involving supplier invoices and client billing, • Perform engineering calculations, • Preparing permit applications, • Assist in preparing work plans and work packages, • Assist in interpretation of drawings and specifications for field crews, • Managing project punch-list inspection, • Promoting continuous and productive communication between project participants including internal and external clients and partners, • Coordinating project close-out activities, • Safety responsibilities in different varieties and capabilities, • Supporting talent growth within our organization, • Provide coaching and/or mentoring to a subordinate group when directed by supervisor., • Other tasks as assigned Required Education Skills and Experience • A bachelors degree in construction science, building science, construction engineering or a related field is strongly preferred, • 4+ years of Design-build experience over industrial projects (strongly preferred), • 4+ years of overseeing sub-contractors and driving the project schedule, • 4+ years of client interaction experience - strong technical, organizational, managerial, and communication skills, • 4+ years of progressively responsible job site experience working on industrial building projects., • You have a fundamental understanding of all phases of construction and an ability to read and interpret construction documents, schedules, and budgets, • Proficiency with AutoCAD is a plus, • Meet Travel requirement – Up to 100% travel to projects throughout the USA and possible Canada, • Work Schedule requirement – Work 10 days onsite, 4 days off. Physical Requirements • Prolonged periods sitting at a desk and working on a computer and prolonged periods of standing and walking around project site with uneven surfaces., • Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching., • Exposure to characteristic construction site dangers., • Must be on-call to address delays, emergencies, bad weather, and other issues at the jobsite., • Must be able to lift-up to 50 pounds at times. Travel Requirement: • Our projects are located throughout the United States and Canada, and this is a site-based position with a 10 days on / 4 days off work schedule. Projects typically last from 6 to 12+ months. Meal and lodging per diems are provided along with reasonable travel provisions. Up to 100% overnight travel is required based on project needs. About Us We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we’ve focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn’t one thing we do, it’s all we do. Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans. Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

A Day in the Life of the Manager, Regional Business Solutions: The Regional Manager Business Solutions contributes to Astound’s success by leading and cultivating a strong sales team to deliver new incremental customer relationships. This role is a critical component of the overall growth plan to deliver on revenue and net gains. The leader will be responsible for sourcing, training and deploying solutions sales strategies for the full component of Astound Business voice, data and video services. Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition. Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools. Provide regular updates to Enterprise Account Executives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers. Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress. Conduct one on one coaching, which includes field ride alongs, documenting productivity and ensuring consistent performance management. Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities. Lead day-to-day activities of a team of Direct Sales Representatives, focusing on our Single Family prospecting door to door as well as Multi-Dwelling Unit relationships to engage, market, and cultivate rewarding partnerships to deliver sales targets. Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition. Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools. Provide regular updates to Direct Sales Representatives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers. Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress. Conduct one on one coaching, which includes field ride alongs, documenting productivity and ensuring consistent performance management. Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities. Responsible for maintaining budgeted headcount, partners with recruiting to source candidates and conduct interviews etc. Ensure team maintains a neat appearance, presents themselves professionally to internal/external customers. Understand and follow all company safety standards and practices. To include accident reporting procedures. Understands and follows applicable OSHA and National Electric Safety Code rules and regulations. Other duties as assigned What you bring to the table: • Education: College degree or high school diploma; equivalent combination of education and sales experience. Minimum 5+ years’ experience in leadership/supervisory in a commercial, enterprise, sales, and/or business environment Knowledge of the cable industry, regional communities, customers and staff. Proven record of delivering above expected performance from sales teams. Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention. Effectively works and communicates with other workgroups. Facilitates a harmonious team environment. Recognizes the importance of quality in providing a competitive edge. Valid driver’s license and satisfactory driving record as determined by the Company. Strong organization skills with attention to detail and accuracy. Highly productive and prioritizes multiple tasks. Highly proficient using MS Office products: Word, Excel, PowerPoint. Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers. We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program *Benefits listed above are for regular full-time position The base salary range for this position in Texas is $110,000 - $125,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. It is specific to Texas and may not be applicable to other locations. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

MOBILE PHLEBOTOMY MANAGER We are seeking a motivated and experienced Mobile Phlebotomy Manager to lead and support our team of mobile phlebotomists. This role is responsible for overseeing daily operations, scheduling, training, and maintaining strong relationships with partner facilities. The ideal candidate will have strong leadership skills, a proactive mindset, and a deep understanding of long-term care environments. • Full-time, permanent role, • Schedule flexibility to cover all shifts (day, afternoon, night, overnight, early morning), weekends, weekdays, and holidays as needed. We are a 24/7 365 mobile phlebotomy service, • $65,000/year+ $600/yr cell phone allowance + mileage reimbursement + quarterly performance bonus RESPONSIBILITIES Team Management and Scheduling • Supervise and manage a team of mobile phlebotomists., • Submit accurate time and mileage reports for the phlebotomy team., • Create and manage daily schedules and routes to ensure optimal coverage and efficiency. Training and Support • Provide initial training and ongoing support to all mobile phlebotomists., • Offer guidance, feedback, and performance evaluations to support team development. Facility and Client Relations • Maintain regular communication with assigned facilities and their staff., • Address and resolve any service concerns promptly and professionally. Administrative and Compliance Tasks • Assist with correction and missing information requests from the Insurance and Billing teams., • Complete and submit all required documentation and records in a timely manner. Operational Support • Provide coverage for sample collection duties as needed., • Represent PHS laboratory services with professionalism, knowledge, and a helpful attitude., • Perform other job-related duties as assigned by management REQUIREMENTS • Minimum of 3 years of mobile phlebotomy experience., • Prior experience managing a team of phlebotomists., • Strong understanding of Nursing Home and LTAC operations., • Knowledge of logistical needs for maintaining a smooth phlebotomy program., • Excellent written and verbal communication skills., • Positive attitude, strong work ethic, and ability to independently resolve problems., • Manual dexterity for handling small instruments and performing precise blood draws., • Flexibility to adapt to scheduling changes and varying patient needs. PHYSICAL AND MENTAL REQUIREMENTS • Ability to stand, walk, and bend for prolonged periods while performing specimen collection, • Comfortable driving for extended stretches to various patient locations., • Ability to lift and carry equipment up to 20 pounds., • Manual dexterity for handling small instruments and performing precise blood draws., • Strong attention to detail and ability to perform under high-stress situations., • Flexibility to adapt to scheduling changes and varying patient needs. WHY YOU'LL LOVE WORKING HERE We believe in supporting our team—both on the job and in life. Full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being. Principle Health Systems has earned multiple Top Workplaces honors, including national recognition as a Top Workplace in the USA and being named a Top Workplace in the Healthcare Industry for three years in a row—a reflection of our commitment to a positive and rewarding work environment. OUR BENEFITS INCLUDE: • Comprehensive medical, dental, and vision insurance, • Company-paid basic life and long-term disability coverage, • Voluntary benefits, including short-term disability, accident, and critical illness insurance, • 401(k) retirement plan to help you plan for the future, • Generous Paid Time Off (15 days annually, accrued bi-weekly), • 9 paid company holidays each year, • On-demand access to earned wages—get paid when you need it, • Confidential support services for you and your family, • Mileage reimbursement and shift differentials are available for eligible roles, • Exclusive employee discounts on fitness memberships, car services, and more! READY TO MAKE AN IMPACT? Join a team that values your contribution, supports your growth, and is committed to delivering exceptional patient care. If you’re looking for a meaningful career with a company that puts people first, we’d love to hear from you. We are an Equal Opportunity Employer and are committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact hradmin@principlehs.com.

Senior Project Manager – Mechanical Construction This Senior Project Manager – Mechanical Construction role is a key leadership position responsible for delivering large, complex commercial projects while driving financial performance, client satisfaction, and team development. The ideal candidate brings deep mechanical expertise, strong project execution skills, and the ability to lead cross-functional teams through all phases of construction. This role offers long-term growth, stability, and a competitive compensation and benefits package for a proven mechanical construction leader. • Lead large, complex commercial mechanical construction projects from preconstruction through closeout, • Manage overall project scope, schedule, budget, quality, and safety, • Oversee mechanical systems including HVAC, plumbing, piping, and controls, • Coordinate with owners, general contractors, architects, engineers, and trade partners, • Lead and mentor project teams, including project managers, engineers, and field leadership, • Manage contracts, change orders, cost forecasting, billing, and financial reporting, • Drive procurement of major equipment and long-lead items, • Ensure compliance with company standards, project specifications, and safety requirements, • Provide strong client-facing leadership and maintain long-term relationships Qualifications: • 8–10+ years of mechanical construction project management experience, • Proven experience on large commercial projects (healthcare, higher education, labs, industrial, or similar), • Strong leadership, communication, and decision-making skills Benefits: • Competitive base salary with performance-based bonus potential, • Comprehensive medical, dental, and vision insurance, • 401(k) retirement plan with 50% company match, • Paid time off and paid holidays, • Vehicle or car allowance (if applicable), • Professional development and advancement opportunities

Introduction Visium Resources has been asked to identify qualified candidates for this Benefits Administrator position. This is a contract role, expected to be 100% on-site in Austin, TX for six months, with a strong chance of extending to a year or longer in addition to potentially converting to Full-Time. Job ID: 11760 Position Summary: The Benefits Administrator position is responsible for assisting, prioritizing and delivering the day-to-day operations of client’s benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, accident plan, flexible spending plan, retirement plans, EAP assistance, leave of absence etc.) including day to day interactions with external benefits vendors, facilitating and coordinating internal transactions including invoicing, participating in calendar governance activities (audit, government reporting, annual filings, etc.) and manage employees requests. This position provides excellent customer service care and compassion to offer the best employee experience in meeting their needs and ensuring employees know/understand what benefits are offered by the company, answering any questions they have by communicating with insurance and savings providers to resolve issues. It includes to objectively clarify situation, identify problems, and work proactively on their solutions and sometime share difficult information. The Benefits Administrator, as a member of the NORAM Center of Excellence for Compensation and Benefits, International Mobility and Immigration, will collaborate with North American HR Partners and People Support Service (PSS) to ensure alignment and co-execution of the implementation of Benefits (health, wellbeing, insurance, leave and EAP) policies and processes. Essential Functions / Key Areas of Responsibility: Support core Benefits administration and operations: • Maintain quality of our benefits databases:, • Work closely with the HRIS team to monitor the flow of benefit information including Workday, Benefit Solver, Fidelity, Sun Life, Homewood and payroll., • Ensure its timely, complete, and accurate maintenance., • Update and keep employee records, • Monitor data cleaning, establish and maintain records, files and data resources. or update with providers (Workday, Businessolver, Fidelity, payroll…), • Handle any troubleshooting procedures, • Secure our invoice processing externally and internally, • Process Benefit-related invoices as needed. Coordinate with client’s Finance when necessary., • Partner with carriers, brokers, and internal finance accounting teams to gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans when needed Provide Employee Support as such but not limited to: • Perform customer service functions by answering benefit-related employee requests and questions., • Escalation point for 1st Point benefit queries., • Advise employees of their benefit options direct, • Maintain Benefits websites and SharePoints Secure the reliability of our Benefits Payroll: • Audit and ensure timely payment of monthly premiums and/or solve issues, • Perform weekly audits of the benefit deductions for payroll. Support the overall Benefits administration priorities such as but not limited: • HIPAA : Plan and execute HIPAA training for the staff that touches benefits. This should be fully documented and completed by October of each year., • COBRA : Work with the COBRA Administrator to ensure timely notices when needed, • Prepare data for the non-discrimination test and respond to census requests from vendors. Support Wellbeing administration program: • Participate in the creation and development of our new well-being platform. Promote Energize for Life throughout the year., • Ensure the administration of the program and check employees eligibility, • Follow enrollment and participation statistics to identify possible improvement in communication plan, • Update training materials (new employee guide, specific portal information update), • Create wellbeing/benefits related communication emails, • Provide distribution list and necessary approvals to 1st Point HR (5 business days in advance requested) Support 1st Point HR and this includes but is not limited to: • Respond to employees’ tier 2 and above Benefits related cases in system meeting required SLA’s., • Respond to specific benefits related questions that are out of PSS’s scope or knowledge., • Record personal info update/dependent info update in Benefit Solver that were not updated via the Workday integration, typically only override situation or non-integration fields, • Verify QLE Pending Transactions (30 day deadline miss, eligibility verification approvals), • Troubleshoot HSA requests, • Troubleshoot FSA requests, • Assist for Retirement questions (retiree population questions - medical / pension payments), • Solve Wellbeing Questions/issues with guidance on how to complete benefits related forms (as needed) Support the Leave of Absence employee process as a critical liaison and this includes but is not limited to: • Coordinate with the LOA Administrator as needed for benefit portion of Leaves., • Prepare Direct Billing in coordination with BenefitSolver., • Maintain uniform consistent approach to issues. Document as necessary., • Facilitate the employee leave experience between the employee, the manager and the HR team Requirements: Minimum Requirements: • Bachelor’s degree in business administration, Human Resources or a similar field of study, • 5-7 years of experience as a Benefits Administrator, • In-depth knowledge of different benefit plans, • Hands-on experience with HR Information Center (Shared Service PSS utilizing ServiceNow), • Hands-on experience with WorkDay, • Experience with creating SharePoint sites, • Strong Excel skills, • Strong communication skills including English (Written and verbal) Preferred Qualifications: • PHR or SHRM-CP (specifically) preferred, • Understanding of Canadian benefits, • Critical thinker and problem-solving skills, • Team player, • Good time-management skills, • Great interpersonal and communication skills

Job Description LOCATION: Downtown Austin | Museum District SCHEDULE: Tuesday - Saturday | 8:00 AM - 5:00 PM. ABOUT US Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service. About the Role Worth Ross Management Company (WRMC) is seeking an experienced and service-driven Operations Manager to support the daily operations of a luxury condominium community. This role partners closely with the General Manager to ensure exceptional resident experiences, operational excellence, and high service standards across all areas of the property. The Operations Manager will oversee front desk, housekeeping, and garage operations while leading a team dedicated to delivering a seamless and personalized resident experience. The ideal candidate is a strong leader, organized problem-solver, and hospitality-focused professional with experience managing teams in a residential, hotel, or service-oriented environment. What You’ll Do Team Leadership & Operations • Supervise and support Front Desk Concierge, Housekeeping, and Garage teams., • Coach, train, and mentor team members to maintain exceptional service standards., • Provide front desk coverage when needed to support business operations., • Promote teamwork, accountability, and a positive resident-focused culture. Resident Experience & Community Operations • Support new resident orientations, property tours, and onboarding processes., • Manage resident requests, administrative processes, and operational follow-up with the General Manager., • Ensure resident information is accurate and updated within BuildingLink., • Oversee access control processes, including FOB issuance, tracking, and related billing., • Coordinate move-in/move-out documentation, deposits, construction requirements, and community policies. Administrative & Property Management Support • Assist the General Manager with reports, projects, meetings, and operational initiatives., • Support HOA operations, including compliance with community policies and procedures., • Manage property administrative processes including leases, renovations, and resident documentation., • Support Board meetings, work sessions, Town Halls, and annual meetings., • Maintain strong knowledge of Vantaca, including billing inquiries, accounts receivable support, special assessments, vendor compliance, and invoice processes. Community Engagement • Support planning and coordination of resident events while tracking expenses against budget., • Build strong relationships with residents, vendors, and internal teams through professional communication and exceptional service. Requirements What You Need to Succeed • Associate degree from an accredited institution required; Bachelor’s degree preferred., • 3–5 years of experience in property management, hospitality, luxury residential, or a related service environment., • Previous leadership or team supervision experience preferred., • Strong customer service and resident relations skills., • Excellent communication, organization, and problem-solving abilities., • Ability to manage multiple priorities in a fast-paced environment., • Experience with property management systems such as Vantaca and BuildingLink preferred., • Professional demeanor with strong attention to detail and confidentiality., • Bilingual English/Spanish is a plus. Benefits • Medical, • Dental, • Vision, • Short-term disability (STD), • Long-term disability (LTD), • Employee assistance program (EAP), • Identity theft protection, • Pet insurance, • Retirement, • 401K, • Paid Time Off (PTO)

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department. Major Duties and Responsibilities + Ensure smooth and timely freight process flow + Ensure accurate and timely data entry into our operating system + Track and trace Air/Ocean Import files as required + Use Workflows on daily basis + Ensure timely delivery of freight to customers for Import shipments + Ensure documents are timely sent to customer or broker for customs purposes + Ensure accurate and timely client and Service Providers billing + Interact with our customers in arranging their international shipments, meeting customer service standards + Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) + Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. + Understand department process flow, constantly looking for areas of improved efficiency + Ensure all customers' standard operating procedures are followed and updated + Meet KPI standards, as per the company procedures + Overseas communications, timely responses to emails and requests (internal and external) + 6 months to 1 year related experience and/or training; or equivalent combination of education and experience + Understanding of air and/or documentation process a plus + Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results + Pro-active, strong organizational skills + Good computer skills (Excel, Word, PowerPoint) + Fluent in English Reporting Structure + Import Transportation Supervisor and Manager Expeditors offers excellent benefits: + Paid Vacation, Holiday, Sick Time + Health Plan: Medical + Life Insurance + Employee Stock Purchase Plan + Training and Personnel Development Program + Growth opportunities within the company + Employee Referral Program Bonus

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department. Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operating system Track and trace Air/Ocean Import files as required Use Workflows on daily basis Ensure timely delivery of freight to customers for Import shipments Ensure documents are timely sent to customer or broker for customs purposes Ensure accurate and timely client and Service Providers billing Interact with our customers in arranging their international shipments, meeting customer service standards Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. Understand department process flow, constantly looking for areas of improved efficiency Ensure all customers' standard operating procedures are followed and updated Meet KPI standards, as per the company procedures Overseas communications, timely responses to emails and requests (internal and external) 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of air and/or documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word, PowerPoint) Fluent in English Reporting Structure Import Transportation Supervisor and Manager Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus

Adecco is hiring immediately for a Logistics and Transportation Project Manager with a local client in Austin, TX. Pay is $58.00/hr. - $69.00/hr. Key Responsibilities: + Lead onboarding for common transportation messages, such as: + Load tender (e.g., 204 / 300 / API tender) + Shipment status and key data elements (214 / 240 / 315) + Appointment scheduling (when applicable) + Freight invoice (110 / 210 / 310) + Other EDI and API messages as needed + Ensure data mapping aligns with Blue Yonder TMS structures and operational workflows. + Lead electronic document exchange integration (transmit, receive, and store documents in Centralized Document Repository) + Plan and coordinate unit testing, end-to-end testing, and operational validation with carriers. + Proactively escalate risks and delays with impact-based recommendations. + Partner closely with transportation planners, execution teams, and freight pay/audit to confirm integrations solve real operational problems. + Ensure carriers are onboarded in a way that supports: + Timely tendering and acceptance + Accurate shipment visibility + Reduced manual work and exceptions + Clean billing and dispute reduction + Develop and execute cutover strategies that minimize disruption to daily shipping. + Work with Logistics Analytics team to develop and track onboarding metrics such as carrier compliance, cycle time, go live success rate, and post go live defects. + Identify opportunities to standardize carrier integration and reduce custom work. + Support future TMS enhancements, carrier expansions, or regional rollouts Qualifications: · Must have : Project management experience, EDI onboarding experience · Candidates with Logistics and Transportation experience are preferred. + 5+ years of experience in transportation, supply chain systems, or logistics technology. + Direct experience working on carrier EDI and API integrations. + Strong understanding of common transportation data flows and message types. · Proven ability to manage cross functional teams and external partners without direct authority + Hands-on knowledge of transportation operations, including how planners and execution teams use TMS inputs and outputs. + Experience working with or implementing Blue Yonder TMS (preferred). + Experience onboarding dozens of carriers across multiple modes, domestically and internationally. + Experience supporting TMS implementations, upgrades, or large transportation transformations. + Experience with electronic document transmission to and receipt from Logistics providers. Click on apply now for immediate consideration for this Logistics and Transportation Project Manager in Austin, TX. We look forward to hearing from you! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $58.00 to $69.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description AWS Infrastructure is looking for an experienced, strategic, and highly analytical Senior Freight Audit & Payment Manager with a proven track record of driving transformational change and delivering impact at a global scale to join the Amazon Web Services team. If you thrive on shaping operational strategy, building scalable mechanisms, and delivering customer-impacting results, we have an opportunity for you. The Senior Freight Audit & Payment Manager is responsible for owning the end-to-end freight audit and payment strategy, leading complex cross-functional initiatives, driving large-scale process transformation, and delivering actionable insights that influence transportation spend management across the organization. The successful candidate will combine deep analytical expertise with strong strategic thinking and a passion for using data to drive business decisions at the highest levels. You think big, operate with a bias for action, and build mechanisms that scale. You set the standard for operational excellence and hold a high bar for innovation, accuracy, and continuous improvement - influencing outcomes across teams without direct authority. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Own freight audit and payment strategy: Define and execute the long-term vision for freight audit operations across multiple regions, ensuring accuracy, compliance, and efficiency at scale across high-volume invoice processing. Drive large-scale process transformation: Design and implement automation frameworks, analytical models, and scalable mechanisms that eliminate manual effort, reduce cycle times, and enhance audit effectiveness across the organization. Influence senior leadership: Identify, develop, and execute strategic analyses to uncover areas of opportunity. Present data-driven insights, recommendations, and business cases to shape transportation spend strategy. Lead cross-functional initiatives: Serve as the strategic point of contact for Logistics Service Providers (LSPs), internal procurement, accounts payable, finance, and technology teams. Drive alignment on priorities, resolve complex billing disputes, and ensure timely freight invoice payments that deliver excellent customer and vendor experience. Optimize freight costs at scale: Lead initiatives to identify systemic cost savings opportunities by analyzing freight expenses across regions, partnering with LSPs, and implementing controls that deliver measurable financial impact. Build mechanisms for operational excellence: Establish KPIs, reporting cadences, and governance frameworks that provide visibility into audit performance, spend trends, and compliance metrics. Create a "learn by doing" environment that promotes continued customer focus and cost reduction across the organization. Serve as a subject matter expert and thought leader: Mentor junior analysts on audit techniques and data analysis through documentation, knowledge sharing, and cross-functional collaboration - raising the bar for the broader team without direct management responsibility. A day in the life As a Senior Analyst, the builder starts the day reviewing key audit metrics and performance dashboards, identifying trends and prioritizing areas that require strategic intervention. Mid-morning is spent partnering with Finance and Accounts Payable on payment timelines, leading cost optimization initiatives with procurement, and driving resolution on complex billing disputes. The builder then connects with cross-functional partners and junior analysts - sharing expertise, unblocking issues, and ensuring alignment on deliverables. Afternoons are dedicated to strategic work - analyzing spend trends across regions, building business cases for automation investments, and preparing executive-level presentations that communicate impact and recommendations to senior leadership. The builder ends each day reviewing cross-functional priorities, documenting insights, and ensuring stakeholders are aligned on upcoming deliverables. Basic Qualifications 6+ years of transportation and supply chain experience Experience delivering forecasting, budgeting, variance analysis, and data interpretation of results 6+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience Experience owning and driving large-scale cross-functional programs BA/BS degree in Finance, Accounting, Supply Chain Management, Business, or related field Preferred Qualifications Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) Experience in vendor management Proven experience in Logistics, Transportation, or Distribution Center operations with deep knowledge of freight pricing structures, carrier contracts, and rate negotiations Advanced problem-solving and root cause analysis skills combined with executive-level communication and stakeholder management capabilities Track record of designing and implementing large-scale process improvements or automation initiatives that delivered measurable cost savings Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 147,900.00 - 200,100.00 USD annually

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a VC-backed company that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 400,000 patients worldwide. The Territory Sales Manager (TSM) will be the face of Heartflow within a specific geographic region. The TSM will sell and promote Heartflow’s FFRct product by developing new accounts and expanding usage in current accounts. The Heartflow analysis is a first-of-its-kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD). Job Responsibilities: • Drive sales of Heartflow’s technology at new accounts, including prospecting, quoting, and closing new business, • Develop a pipeline of opportunities within the assigned geography, • Schedule sales calls to meet with current and potential customers, • Manage the sales process of Heartflow into new centers, • Build and maintain relationships with Interventional Cardiologists, Cardiologists, Radiologists, and other key clinical stakeholders (and other key decision makers) to grow and develop business, • Educate customers on Heartflow’s value proposition by giving presentations / having discussions with key decision makers, • Drive penetration of Heartflow’s technology within existing accounts, • Maintain and build relationships with referring physicians other key clinical stakeholders within the assigned geography to grow and develop business within existing accounts, • Promote / champion Heartflow and build advocacy, • Be accountable to achieve sales goals in the assigned geography, • Collaborate with the commercial team to develop detailed plans / strategies for Heartflow adoption and penetration within the assigned geography, • Coordinate priorities / activities of a team that includes CT Applications specialists, Implementation Managers, Field Billing Specialists (and others) to drive sales, increase adoption, and deliver excellent customer service, • Gather “voice of customer” input to guide product development and market strategy. The Territory Account Manager will be expected to develop extremely deep relationships with key customers throughout the region, • Utilize salesforce.com to manage all facets of business (sales leads, activities, etc.), • This is a home-based position with up to 30-50% travel Skills Needed: • History of proven sales skills and sales achievements, • Experience in a sales with Cardiology (radiology experience is a plus), • Knowledge/experience developing and implementing go-to-market plans for new diagnostic or therapeutic areas, • Deep understanding of cardiovascular disease and relationships with practitioners in this area in your assigned region, • Strong problem-solving skills, • Knowledge/experience in physician education regarding new technologies, • Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of Heartflow technologies, • Self-starter with high initiative, • A pattern of winning/driving revenue, • Technical aptitude; able to discuss / explain a complex technology, • Experience with Salesforce.com or similar CRM, • Excellent teamwork and communication skills; ability to work in a fast-paced adaptive environment Educational Requirements & Work Experience: • BA Degree, • 10+ years of healthcare and/or business-to-business sales experience in a cardio/cardiovascular environment is required. Medical device sales experience required The base salary is $150,000 plus variable/commission. The total target compensation for this role is $300,000, however there is no cap on variable pay. Heartflow also offers stock options and a robust benefits package. #LI-KS1 Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. This position is open to candidates within a commutable distance to Seattle, WA. The base salary is $150,000 plus variable/commission. The total target compensation for this role is $300,000, however there is no cap on variable pay. Heartflow offers a robust benefits package. #LI-KS1 Job Description: The Territory Sales Manager (TSM) will be the face of Heartflow within a specific geographic region. The TSM will sell and promote Heartflow’s FFRct product by developing new accounts and expanding usage in current accounts. The Heartflow analysis is a first-of-its-kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD). Job Responsibilities: • Drive sales of Heartflow’s technology at new accounts, including prospecting, quoting, and closing new business, • Develop a pipeline of opportunities within the assigned geography, • Schedule sales calls to meet with current and potential customers, • Manage the sales process of Heartflow into new centers, • Build and maintain relationships with Interventional Cardiologists, Cardiologists, Radiologists, and other key clinical stakeholders (and other key decision makers) to grow and develop business, • Educate customers on Heartflow’s value proposition by giving presentations / having discussions with key decision makers, • Drive penetration of Heartflow’s technology within existing accounts, • Maintain and build relationships with referring physicians other key clinical stakeholders within the assigned geography to grow and develop business within existing accounts, • Promote / champion Heartflow and build advocacy, • Be accountable to achieve sales goals in the assigned geography, • Collaborate with the commercial team to develop detailed plans / strategies for Heartflow adoption and penetration within the assigned geography, • Coordinate priorities / activities of a team that includes CT Applications specialists, Implementation Managers, Field Billing Specialists (and others) to drive sales, increase adoption, and deliver excellent customer service, • Gather “voice of customer” input to guide product development and market strategy. The Territory Account Manager will be expected to develop extremely deep relationships with key customers throughout the region, • Utilize salesforce.com to manage all facets of business (sales leads, activities, etc.), • This is a home-based position with up to 30-50% travel Skills Needed: • History of proven sales skills and sales achievements, • Experience in a sales with Cardiology (radiology experience is a plus), • Knowledge/experience developing and implementing go-to-market plans for new diagnostic or therapeutic areas, • Deep understanding of cardiovascular disease and relationships with practitioners in this area in your assigned region, • Strong problem-solving skills, • Knowledge/experience in physician education regarding new technologies, • Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of Heartflow technologies, • Self-starter with high initiative, • A pattern of winning/driving revenue, • Technical aptitude; able to discuss / explain a complex technology, • Experience with Salesforce.com or similar CRM, • Excellent teamwork and communication skills; ability to work in a fast-paced adaptive environment Educational Requirements & Work Experience: • BA Degree, • 10+ years of healthcare and/or business-to-business sales experience in a cardio/cardiovascular environment is required. Medical device sales experience required #LI-Remote Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at _.

About Soracom Soracom was founded in 2015 by AWS veterans with a clear vision to build a more connected world. Today, Soracom serves over 25,000 customers and connects millions of devices worldwide, delivering cellular connectivity for the Internet of Things (IoT) powered by the speed and scale of the cloud. With remote teams across Japan, the US, and Europe, Soracom is continuing to expand its global team to keep pace with the company's rapid growth. Soracom is an Equal Opportunity Employer and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen. Come and join Soracom to create the transformative technology that enables our customers to engineer a better world. About the Role You will serve as a key member of the team in the Americas and have the exciting opportunity to work with people who are passionate about IoT and excited about the rapid growth this technology is seeing around the world. As a Customer Success Manager, you will play a crucial role in the success of our existing customers by building connected trust, diving deep with them, and delivering results to Soracom. You will be responsible for ensuring new customers are fully equipped to utilize our products and services from day one, building connected trust with you and Soracom quickly, and contributing to their long-term success. The ideal candidate will have a strong understanding of the cellular IoT market, including technologies, trends, and competitive landscape. This role is pivotal in driving customers past the initial launch and ensuring the long-term success and growth of those assigned customers. This role will also identify new business opportunities within the assigned customers, build relationships throughout the customer organization, and drive revenue growth. Key Responsibilities • Deliver incremental revenue generated by existing assigned customers., • Deep understanding of customer needs and requirements and effectively communicate how our solutions can address their challenges, resulting in long term customer retention and/or revenue growth., • Proactively navigate throughout the customer organization to identify net new opportunities or incremental revenue at the assigned customers., • Initiate training sessions for customers on product features, best practices, and usage optimization as needed., • Stay abreast of industry trends, market activities, and competitors to maintain a competitive edge., • Collaborate with technical teams to ensure accurate and tailored solution offerings to customers., • Identify opportunities to co-market with strategic customers and collaborate with the marketing team to bring those opportunities to fruition., • Demonstrate our Leadership Principles, such as Customer-Centric, Proactive, Just Do It, Dive Deep, Emotionally Mature and Deliver Results daily. Who You Are • You are a relationship builder. You enjoy meeting new people from a wide range of diverse backgrounds and collaborating to produce mutually beneficial results., • As a continuous learner, you are nimble and move with alacrity so that as Soracom evolves, customers evolve with us., • You can rapidly create connected trust at all levels of the customer organization by sharing everything you can., • You love continuously learning about Soracom's products, services, and applications for both you and your customers., • You have the ability to work collaboratively and ensure follow-through with exceptional verbal and written communication skills., • You are able to orchestrate, lead, and influence virtual teams, ensuring the successful growth of your customers. Presentation skills with a high degree of comfort with both large and small audiences (C-Suite executives, directors, stakeholders, and developers)., • You thrive in a fast-paced environment with quick decision-making. You are comfortable with ambiguity, ready to roll with the changes as they come and measure the day by how much value you created., • You love to share your passion with others and exhibit good judgment when helping out customers., • You are excited about the opportunity to work across time zones and cultures as part of a truly global team with colleagues and customers around the world. Key Requirements • 3-7 years of experience in generating revenue in cellular IoT solutions and services., • High performer, consistently achieving or exceeding goals., • Understanding of customer needs and requirements to communicate how our solutions can address their challenges effectively., • Extensive experience with customer agreements, negotiations, and billing structures., • Ability to travel up to 50% of the time., • Located in a major metro area within the US with easy access to air travel (e.g. Atlanta, Chicago, Dallas, New York, Denver, Phoenix). Bonus Points If… • You also speak Spanish, • You have experience working with Salesforce and Slack, • You know the basics of networking, cellular and AWS services. Location Fully remote work, in the USA. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Stock Option Plan

LILT in the News LILT listed on the _ for the first time. Check out _. _ "Revolutionizing Content with AI Agents." About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT was recently named one of the TOP 100 Software Companies! We’re honored to be recognized by_ as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems. Lilt is proud to be trusted by brands like,, the, the,, and hundreds of global Enterprises. LILT is backed by visionary investors including,, and. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our _! This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S is a precondition of employment. What You’ll Do We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance. Key Responsibilities: Manage the entire invoicing cycle, from preparing invoices to collecting payments Ensure accurate and up-to-date client information related to billing and payments Oversee the invoice process, identifying and resolving any inconsistencies or errors Manage the invoice review process prior to electronically sending them from our system to our customers Track key billing and collection metrics like write-offs, adjustments, and revenue recognition Work closely with other departments, such as Sales and Customer Success, to resolve billing issues Identify and implement improvements to the billing process to ensure efficiency and accuracy Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s). Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement. Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions. Engage with customers to ensure timely payments and resolve escalations. Support month-end close processes and financial reporting reviews. Assist with internal and external audits, ensuring compliance and accuracy. Ensure preparation and delivery of notices, and other communications regarding delinquent accounts Communicate information changes and the status of delinquent accounts to leadership Skills and Experience: Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable. Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus) Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative Why You’ll Love LILT Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability Paid parental leave is provided after 6 months. Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at _. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Position Summary Brault is a practice management, billing and coding company exclusively serving acute care independent physician practices. A high volume privately held and family-owned medical billing company, we are currently looking for an energetic, experienced and service driven Client Manager. The Client Manager works with the Officers of the Company and other Management to provide the highest level of service possible to each Client. The Client Manager works with their Service Teams to maximize their productivity and accuracy in processing and pursuing Client account follow-up to optimize collections per visit. The Client Manager seeks to thoroughly research and understand Client billing needs/issues and communicate them to fellow Management and Staff. The Client Manager will interact proactively and positively with all Clients and Staff establishing professional partnerships, teamwork and cooperation. The Client Manager supports the Company Mission Statement and is responsible for meeting or exceeding Client Targets, Compliance Standards and Contractual Requirements. Essential Duties and Responsibilities • Support the Company Mission Statement and contribute to the development of a positive culture through personal example, contributions to assigned committees, and daily interactions with other Staff., • Comprehend and support Compliance Policies and Protocols outlined in the Compliance Manual by:, • Reviewing new situations for Clients for possible compliance issues;, • Facilitating escheat and refund processes for Clients as appropriate;, • Monitoring third party payer denials for possible Compliance problems;, • Monitoring Client monthend reports for unexplained fluctuations in average patient charge, acuity, erroneous physician billing., • Assisting Billing Systems with appropriate master file entry of physicians., • Appropriately notify the Compliance Officer of potential compliance problems or violations., • Work closely with the Officers of the Company to effectively manage the Clients’ business and practices to optimize collections per visit and achieve established Client Targets by:, • Coordinating analyses of key performance data and providing feedback as appropriate to Clients;, • Provide monthly written analysis of month end key metrics with action plans as needed;, • Provide timely, thoroughly reviewed responses to Client issues or questions including patient complaints;, • Facilitating Client Set-up (as appropriate); Demonstrating full knowledge of Clients’ contracts and hospital relationships; Managing the Accounts Receivable Follow-up Processes to optimize C.P.V.;, • Investigating Third Party Payor issues/trends and notifying/documenting problems for Officers, Clients, and Staff; Closely monitoring daily and weekly claims processing; provide solutions;, • Ensuring the timely resolution of referred Patient Complaints;, • Work in a positive manner to provide knowledgeable, accurate information and documentation to other Departments to improve services to Clients including:, • Demonstrate knowledge of On-Site and/or Data Control issues and offer solutions;, • Understand and communicate Client requests regarding Patient messaging and scripting for Patient Services; maintain up-to-date Contract Summary Forms;, • Review and track Provider Enrollment holds and denials, • Provide guidance and approvals on complex, non-standard refunds;, • Accumulate data, track errors, and interpret results to guide and assist Operations to improve and standardize processes;, • Work effectively with subordinates to increase their knowledge base and skills, to train them to analyze/resolve problems, and to create a stronger sense of teamwork and Client service;, • Assisting Coders and Provider Enrollment in identifying new physicians and completion of enrollment processes; Work with individual team members to assess, track and improve their productivity and accuracy, to provide skills training and fully orient staff in all aspects of billing (as appropriate), and to perform individual reviews annually within 60 to 90 days of due date (or as necessary to address performance issues) to achieve Team, Client and Company goals, • Maintain services and costs within established budgets and report on/initiate actions to address problems or variances., • Review and understand the following Departments and/or organizational functions:, • Accounts Receivable Management;, • Payment Posting;, • Claims Processing;, • Designated Systems Functions., • Perform other duties as assigned for Practice Management Clients, • Assist with benefits administration, payroll changes, scheduling changes, staffing and meeting administration., • Perform other duties as assigned to achieve Company goals. Requirements Knowledge, Skills, and Abilities • Advanced knowledge of MS Word and Excel, • Advanced knowledge of MS Teams, • Advanced analytical and problem-solving skills, • Knowledge of medical billing: denials, appeals, secondary billing and refunds., • Ability to multi-task, organized and detail oriented., • Ability to meet/exceed goals and build relationships, • Strong customer focus with ability to resolve Client or patient disputes. Education and Experience • Bachelor’s degree preferred in related field, • Experience in an accounts receivable environment., • Basic knowledge of payment posting and accounting., • Proficient in billing system (does not include reports); Athena preferred., • Experience in sales, business, or management preferred Salary Description $75,000.00-$105,000.00

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to _. Overview: You will be a key member of the Account Management team responsible for client satisfaction by providing exceptional service, thought leadership and execution. The Account Manager will be the lead customer facing contact with the client and will be responsible for helping to plan, develop and execute our clients’ marketing strategies. What you will do: • Assume a leadership role in a cross-functional team including Client Solutions, Analytics, Operations, and Implementation of Web Site, Email and Customer Data Platform optimization., • Act in a client-facing capacity to lead the direction, communications, and outcomes across the teams., • Assist sales and senior management in the scoping of solutions for clients resulting in programs, which support the client’s business objectives and position the relationship for success., • Manage the delivery of scoped services for clients, coordinating efforts across the internal operational teams ensuring timeliness and quality at each step., • Lead client calls and communications including the development of client-facing materials such as proposals, presentation deliverables, strategic points of view, status reports, and requirements documents. Manage to outcomes and follow-ups., • Work with client to plan and execute a wide range of campaigns across addressable channels., • Evaluate opportunities to grow the scope of services and tools., • Oversee the quality of operational responsibilities including delivery of reports, communication of campaigns and/or analytic changes., • Manage client billing, budget and forecast processes. Expectations: • Develop and build excellent relationships with clients, and internal team members., • Ensure campaign goals are clearly defined and understood by team members., • Monitorcampaign and alert team members with performance concerns., • When issues areidentified, work with team members to develop solutions and client communication., • Escalate any major client issues, bringing in senior management asappropriate. What you need: • BS or BA degree, preferably in Marketing or Business, • 3 – 5 years’ experience in account management or a client-side marketing department with experience with:, • Email/Digital marketing, • Customer journey development, • Multi/Omnichannel marketing, • Campaign management, • Excellent communications skills and relationship skills, • Proficient in MS Office: Excel, PowerPoint, and Word BENEFITS & PERKS • Unlimited PTO, • Excellent medical, dental, and vision coverage, • Employee Equity, • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $100,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: _ ZETA IN THE NEWS! _ #LI-RP1

Job Title: Senior Finance & Operations Systems Engineer Location: Remote in New York City, Boston, or the DC metro areas Position: Full-Time Direct Hire ️ Join an Industry-Leading Organization TalentFish is casting a line for a Senior Finance & Operations Systems Engineer for our premier global client. Candidates must reside near New York City, Boston, or Washington, DC metro areas. We are seeking a dynamic, high-performing individual who demonstrates a strong aptitude for learning new technologies. Overview: The Senior Finance & Operations Systems Engineer is responsible for the day-to-day management and support of various enterprise solutions in close collaboration with other IT teams. Serving as the primary point of contact for technical issues, this role partners with business users to ensure system health, stability, and ongoing improvement. What You Will Do • Support and drive forward enterprise applications and platforms such as EIS, Intapp Time,, • Emburse, eBillingHub, Elite 3E, including Design Gallery, Proforma, Star Collect, Client Travel, and OfficeSpace., • Lead application implementations, upgrades, enhancements, troubleshooting, and roadmaps., • Develop in 3E IDE and Design Gallery., • Conduct development activities, including analysis and solution design, along with hands-on development across application layers., • Direct oversight and management of various solutions as assigned., • Act as subject matter expert for those systems and provide technical support as needed. Ensure the health and stability of all solutions owned., • Monitor, track, and report on performance and capacity. Responsible for capacity planning., • Under the direction of the Senior Manager, Enterprise Applications, engage with the business as needed in supporting the above., • Work with the relevant IT teams in developing and delivering enhancements and new capabilities., • Drive and manage those efforts., • Deliver recommendations to the business and IT leadership based on an understanding of the platform, roadmap, and related business drivers., • Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff., • Adhere to and participate in the Firm's Change Management process., • Provide regular updates and reporting to both the Senior Manager, Enterprise Applications, and the Director of Applications., • Collaborates in the creation and use of training and QA materials and activities for applications supported., • Provides coaching to junior analysts on troubleshooting and best practices., • Know common legal enterprise solutions. Advanced knowledge of enterprise applications on-premises, in the cloud, and hybrid., • Work with product vendors and procurement., • Possess strong communication, organization, negotiation, critical thinking, and leadership skills as well as exceptional customer service and collaboration abilities; and Work with QA on test scripts, procedures, and remediation. What You Will Bring Qualifications • Bachelor's degree in Computer Science, Engineering, Information Systems, or related preferred, or equivalent work experience., • Working knowledge of legal technology solutions preferred., • 7 + years of general IT and systems work., • 5 + years' experience supporting Elite 3E or Aderant, preferably in a professional services or legal industry environment. Experience and Proficiencies • Advanced 3E or Aderant support., • Advanced knowledge of Elite 3E accounting/billing systems., • Knowledge of multi-tier architecture, including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations., • Knowledge of Windows Server, including IIS, services, scheduled tasks, logging, and configurations., • Knowledge of SQL Server, SQL development/queries, and reporting tools, especially Power BI., • Intermediate knowledge of system integrations, including APIs, web services, FTP, and database-to-database., • Ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA., • Familiarity with security best practices and procedures., • Familiarity with data governance best practices and procedures; and, • Familiarity with related IT departments such as infrastructure, desktop, service desk, development, operations, and telecommunications., • Possesses excellent communication skills, with the ability to work independently and drive the successful delivery of innovative solutions to the business., • Highly organized, accountable, and demonstrate a strong commitment to delivering client service excellence. Compensation and Employment This role requires authorization to work in the U.S. without current or future visa sponsorship. The expected salary range for this position is $135,000 - $190,000 per year, depending on experience, qualifications, and location. This role is eligible for bonuses based on individual contributions and firm profitability. Full-Time employees receive full comprehensive benefits such as Medical, Dental, Vision, Life, Disability, 401K, and more! TalentFish is committed to pay transparency and equal opportunity. The salary range provided complies with applicable state and federal regulations. All offers are contingent upon the completion of a background check, which may include, but is not limited t,o reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws. About TalentFish TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish, we are an Equal Opportunity Employer; we embrace and encourage diversity.

Since 2013, we've been building a CRM that gets out of our customers' way and helps their teams sell more, faster. No manual data entry, no 10-click workflows. Just communication-first sales software designed to help teams succeed and scale. We're bootstrapped and profitable - that means we answer to our customers and play by our rules. We're proud of our ~100 person, 100% remote team focused on building Close so that no small, scaling business fails because it can't figure out sales. Monetization is one of the biggest growth levers Close has. Now we're hiring our first dedicated Staff PM to own it all - pricing, packaging, billing, and placement - across a business that's bootstrapped, profitable, and trying to nearly double our paid customer base by the end of 2027. This role is both strategy and execution. Close's customers are ambitious small businesses: founders, agencies, coaches, service teams. Understanding how they think about value, price, and software trust is central to this job. But so is the gnarly billing infrastructure underneath them (Stripe, legacy code, edge cases for days). You'll work across three horizons at the same time: Near-term: The conversion engine - Pricing and packaging clarity, checkout, payment methods, the experiments that move free-to-paid CVR and ARPC. Medium-term: Our AI credit system - Greenfield! How credits get bought, consumed, displayed, refilled, and tied to plans. Longer-term: What our pricing and packaging should look like in a product-led, AI-native world. You'll co-own this with our VP of Product Growth and drive it to a real shared point of view, not a deck of options. The AI piece of the puzzle is uncharted. Nobody has really figured out how to price AI capabilities yet. A lot of AI products won't fail because the product was bad - they'll fail because the business couldn't figure out how to make money. This problem is yours to solve at Close. You'll join our Product Growth team and report to our VP of Product Growth. An experienced owner of monetization work. 6-8 years in SaaS, ideally B2B SMB, with real reps in pricing, packaging, and billing. You've been the person making the calls and shipping the experiments. AI-forward and builder-minded. You actively use AI to move faster and smarter: exploring, prototyping, automating, and scaling your impact. You might not be an engineer, but you're all about getting your hands dirty, writing scripts, building scrappy prototypes, and orchestrating agents to ship and learn. Deeply familiar with usage-based billing. You've worked on systems where customer cost is tied to consumption - tokens, API calls, AI credits, transactions. Bonus points if you've been part of standing up a credit system from scratch, or have lived through the migration from pure subscription to hybrid. Opinionated about AI monetization. You've thought hard about credit systems, token-based pricing, and how to price capabilities with variable inference cost underneath. You internalize that AI is not free margin - real cost (inference, vendors, compute) changes how pricing, entitlements, and product behavior should work. "Just gate it like any other feature" isn't a POV. We want someone who can argue about this and be wrong sometimes and update. Detail-oriented across both strategy and infrastructure. You're as comfortable debating a price point with the leadership team as you are deep in a Stripe edge case with engineering. Monetization lives in both worlds so you will, too! A clarity definer, not a clarity seeker. Monetization at Close is ambiguous right now on purpose - we don't have all the answers and we're not pretending to. You see ambiguity as the fun part, not as a blocker. Naturally cross-functional. This role touches EPD, marketing, finance, sales, support, CS, and external vendors. You build trust fast across functions and can hold your own with senior leadership. Own the four components of monetization: pricing, packaging, billing, and placement. You'll both set the strategy and run the work. Move free-to-paid conversion. This is your primary owned metric. You'll build the experiment roadmap, ship the tests, and be honest about what's working and what isn't. Define and iterate on our AI credit system. This is greenfield. How credits get bought, consumed, displayed, refilled, and tied to plans - all of it is on the table. Push our pricing and packaging into its next chapter. Think freemium, think reshaping plan structure, think how we package AI alongside core. Place big bets, with the data and customer research to back them. Partner with engineering on the billing system itself. Stripe, the legacy code, the integrations - you'll be in the work, not just specifying it. Run rigorous experiments. Crisp hypotheses, sound instrumentation, unvarnished reads on the result. Be the connective tissue between EPD and GTM. Finance needs to model what you're shipping. Marketing needs to position it. Sales needs to sell against it. Support needs to handle the edge cases. You make all of that work. Contribute to the North Star: getting Close from 11k paid customers to 20k by end of 2027. New paid customers is the H2 focus. You'll also strongly monitor ARPC, new MRR, churn, AI credit revenue, and usage revenue - even where you don't own them outright. Competitive compensation including an organization-wide goal-based bonus Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 extra PTO days. 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay Paid Parental Leave for primary and secondary caregivers Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical Healthcare (US residents): Medical, Dental, Vision with HSA option , Dependent care FSA (, and standard FSA 401k (US residents): We match 6% contributions with immediate vesting Build a house you want to live in - Examine long-term thinking and action No BS - Practice transparency and honesty, especially when it’s hard Invest in each other - Build successful relationships with your coworkers and customers Discipline equals freedom - Keep your word to yourself and others Strive for greatness - Constantly challenge yourself and others Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the _. Watch _ from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2026, we’re headed to Barcelona, Spain! Explore our product. Check out a _! We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start so please answer each question thoughtfully. We see this as an opportunity to get to know you beyond your resume. We use AI tools daily at Close and expect candidates do too. In evaluating your application, we aim get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered. Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you’ll receive a full outline of the role-specific interview process in your first touchpoint with us. We do our best to make the hiring process clear and human.

📍Location • U.S. based role aligned to the Central Time Zone, • Candidates located in Southern U.S. with reasonable access to a major commercial airport are well suited to this role, • Frequent domestic travel to customers required (30 - 50%), • Limited international travel to Europe as required, • Regular collaboration with global teams across the U.S., Europe, and Canada, • Occasional out-of-hours support to align with global operations and compliance needs ✈️ Travel • Onsite travel to customer sites is required (30% - 50% +roughly), • While this is a remote role we believe in meeting customers in person to build lasting relationships (and you will too), • Occasional travel to European HQ 🗽 Eligibility to work in USA • Unfortunately, we cannot offer USA work permits /USA visa sponsorship, • Candidates will already hold the right work in the USA at time of application. About the Role We are seeking a high-performing, consultative sales professional to serve as Regional Business Development Director – Southern U.S. This is a hunter-focused individual contributor role responsible for building and growing revenue across the western United States. The ideal candidate brings deep knowledge of the U.S. anatomic pathology market and has experience calling directly on hospital-based pathology groups, independent reference labs, physician office labs (POLs), and academic medical centers including pathologists, medical directors, lab administrators, and health system leadership. The successful candidate will understand pathology workflow, subspecialty coverage gaps, CPT billing structures (including professional component billing such as 88305-26), and the financial pressures facing pathology practices today. Joining us means shaping the Digital pathology field, rather than watching from the sidelines. • As Regional Business Development Manager / Director for Southern USA, you will own a large, largely untapped territory., • This is a true sales hunter & individual contributor role., • There is no team to hand things off to. You’ll be the hunter, going out actively to establish new leads and win new business in a territory with tonnes of potential., • This role is supported by our North America marketing team and Chicago based operations team. What You Will Be Responsible For Territory Development & New Business Growth • Build and execute a territory plan targeting hospital labs, independent pathology groups, and POLs, • Develop and maintain a qualified pipeline aligned with revenue target, • Prospect actively through direct outreach, industry networking, conferences, and referrals, • Convert qualified opportunities into signed service agreements Consultative Selling • Position Diagnexia as a scalable subspecialty coverage solution, • Identify client pain points including:, • Subspecialty coverage gaps (e.g., GI, GU, Derm, Breast), • Rising locum tenens costs, • Recruiting challenges in difficult geographies, • Turnaround time pressures, • Burnout and uneven workload distribution, • Demonstrate financial and operational ROI versus traditional staffing models Relationship Management • Develop trusted advisor relationships with Pathologists, Medical Directors, Laboratory Directors, Hospital administrators, • Support onboarding and long-term account growth Sales Execution & Reporting • Maintain disciplined CRM documentation, • Forecast accurately, • Manage sales cycle timelines, • Collaborate with marketing and operations teams Required Skills and Experience: • You’ll be Southern USA based (given customer timezone & international teams), • You are comfortable with regular travel on site (30 - 50%), • To thrive here you bring deep familiarity with regional, and ideally national US diagnostics markets, with a focus on anatomic pathology or digital pathology, • 2-4+ years selling into U.S. hospital pathology groups, independent reference labs, or physician office laboratories., • Demonstrated experience calling directly on pathologists, medical directors, and lab administrators., • Strong understanding of anatomic pathology workflows including accessioning, slide digitization, subspecialty sign-out, and reporting., • Familiarity with CPT coding and professional component billing (e.g., 88305-26)., • Experience selling services (not just capital equipment) with recurring revenue models., • You know how to navigate to pathologists, medical directors, and lab directors, and you already have or can rapidly build a strong network., • You understand the decision making dynamics behind outsourcing pathology and diagnostic services and can engage credibly with pathologists, medical directors, laboratory directors, and operational leaders., • Proven ability to engage & transform leads into sales, • Track record of exceeding KPI’s/ Targets - comfortable as a hunter going out to find new business, • You’re motivated by building something from the ground up in a company that is reshaping how pathology works for patients and providers., • Experience with GLP regulations or software will be ‘a distinct advantage’ Soft Skills (vital for success & asses at all stages of Interview) 🔥 Passion for sales • Demonstrated passion for prospecting and new business development., • Every new lead gives you energy, every close feels like a win, and the hunter mentality isn’t an act — it’s how you operate. 💪 Resilience • You’ll hear plenty of no, not now, maybe next quarter, and you won’t waste hours chasing ghosts., • You bounce back fast, pivot to real prospects and keep going until you land the yes that actually matters. 🎯 Follow-up and prioritisation • You follow up like it’s a competitive sport, keep your pipeline honest, • You know exactly who’s worth your time and who isn’t. 📅 Self-directed discipline • You build your own daily hit list, stick to it and execute with the consistency of someone who knows small wins stack up quickly. 🗣️ Communication and influence • You communicate clearly, influence confidently and don’t get rattled when things don’t break your way. ⚡ Flexibility and opportunism • When a genuine opportunity shows up, you switch gears instantly, jump on it and close before the window shuts., • Ownership and drive, • You’re self-driven, self-directed and act like you own the territory (western USA) because, well, you do. What are the benefits of working with _? 💼 Competitive salary with performance based annual increments. 💰 Commission. 🩺 Healthcare benefits. ❤️ A true sense of meaning in your work by contributing to better patient outcomes. 🚀 The opportunity to work alongside a world-class, high performing team in a hyper-growth startup environment. 📈 Regular performance feedback and significant career growth opportunities. 🌎 A highly collaborative and supportive multicultural team. About Us , a subsidiary of Accelerating Certainty and Pioneering Pathology Services. _ began in Dublin in 2017 and has since grown to more than 230 people across Dublin, Exeter, Oxford and Chicago, all focused on one outcome: faster, more accurate diagnoses and stronger support for the clinicians who deliver them. _ sits at the heart of the Deciphex mission, to close the global pathology gap and bring certainty where it’s needed most. Our cloud-based service gives hospitals instant access to world-class subspecialist pathologists, reducing long waits and helping clinicians make confident decisions for patients who don’t have time to spare. Every case we handle has a direct line to someone’s treatment, someone’s clarity, someone’s future. We are software developers, clinical specialists, AI engineers and operations experts who think as one team. We trust our people to deliver, give them space to do their best work and create an environment where ambition and enjoyment can sit side by side. Read more about us and more about our incredible team on our Careers Page The above Job Description reflects the requirements of this position at time of issue. As duties and responsibilities change and develop, this will be reviewed and may be subject to amendments. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed _

TEECOM | We Make Technology Work in Buildings Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to creatively solve complex problems? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow-factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $45+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional environment that will challenge you to learn and grow, and we play hard through team lunches and events that give back to the community. Join us and make TEECOM even better. About the PositionAs a mid-level project management role, the Associate - Project Manager I works to serve and develop long-term relationships with clients, enabling the team to win work, deliver on those projects, and get paid for the work completed.This individual will manage resources and workload assignments, mentor and develop team members, review project financial metrics, ensure business processes are followed, and help bring work into the team. • Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST., • Deploy Technical Expertise: Individual has demonstrated expert skills in their trade and is able to succeed on their own as well as review, correct, and direct other technical staff to produce exemplary output (documents, etc.)., • Make Difficult Decisions: Projects are often complex, uncertain, and full of ambiguity. Individual has experience with making difficult decisions that directly impact the success of the project., • Solicit Client Feedback: Positive and constructive feedback will have an impact on the project. Individual takes the time to routinely ask the client for feedback and documents and shares the feedback with the team., • Develop Business: Individual has identified opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in repeat work., • Augment Company-Wide Communication: Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm., • Lead by Example: Individual sets the example for the team by aligning their actions with their words., • Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance., • Direct Mentorship: Individual serves as a direct mentor to specific staff who seek mentorship to learn and enhance their soft and hard skills., • Technical Expertise: Individual has a deep knowledge of their discipline that is supported by continuing education and certifications., • Guide Decisions: Individual has direct influence on decisions and helps guide the decision in TEECOM’s favor., • Trusted Advisor: Individual has built trust among their clients and fellow team members and therefore is sought as a resource when other employees face difficult decisions and/or challenges., • Knowledge of the AEC industry and the design and construction of technology systems such as telecommunications infrastructure, cabling, audiovisual, security, acoustics, and wired and wireless networks., • Delivery of system designs using an engineering approach to produce a well-coordinated set of construction documents within the project budget., • Mid to large-sized construction projects involving a multitude of disciplines with both long and fast-track timeframes (years or months) in various industry verticals (mission critical, healthcare, workplace, transportation, higher ed, government, industrial, cultural, etc.)., • Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept., • Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date., • Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others., • Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.)., • Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet., • Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, etc.) to communicate and deliver work products., • Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes., • Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM’s interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation., • Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high\ levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team., • Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it., • Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow., • Learn the building design process and the pursuit process, • Follow up on open pursuits, • Foster relationships with clients and the broader design team and ensure contact information and relevant discussions are documented, • Participate in client and industry events, • Manage expectations with partners, clients, and engineering staff, • Document processes unique to the client; track decisions, project expenses, and schedule, • Schedule and participate in client, construction, and design team meetings to gather or disseminate project requirements as they relate to technology (telecom, security, audiovisual, network), • Manage project communications and information related to technology, • Develop and track projects using MS Project, Primavera, and Asana, • Track and manage the technology design to meet project requirements, • Maintain, track, and coordinate project-related information and data such as fees, scope, schedules, budgets, workload, and communications to ensure accuracy and accessibility when needed, • Generate, route, file, and distribute team documentation, including meetings, processes, and procedures, • Compile and maintain project filing system (drawings, calculations, specifications) to project management database, • Perform QA/QC on project documentation, • Prepare and assist with scheduling using Asana, • Perform resource balancing, • Develop project plans, • Track project deliverables, • Coordinate review of lessons learned upon project completion, • Provide weekly project status reporting to client, • Complete financial reconciliation (quotes vs. ROM) if requested, • Regularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team’s success and collaboration, • Perform other work-related duties as assigned, • Ensure timesheets/expenses/billing/invoices are accurate, • Achieve billed revenue target each quarter, • Meet project budgets and positively contribute to profitability, • Ensure that all client and design team due dates, submission dates, and completion dates are met, • Accounts Receivable (AR) over 90 days is less than 10% of the total AR, • Established as an internal mentor and guides less senior staff, • Manage successful internal project team (on time, on budget, positive client feedback), • Gain repeat clients, • Quarterly reviews are completed on schedule, • Utilization equals 85%, • Average hours worked is between 40 and 50 hours per week, • Achieve quarterly goals, • Actively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration., • Education/Degree/Major: Bachelors (business administration or construction management preferred) or equivalent experience, • Minimum of five years experience in discipline (telecom, security, audiovisual, acoustics, Wi-Fi, network) design for facilities construction projects, • Minimum of five years experience with project management software, • Minimum of five years in a consulting role, • Bluebeam Studio, • Microsoft Office 365 Suite, • G Suite, • Asana, • Project Management Professional (PMP) is a plus, • Other industry certifications (RCDD, CPP, CDT, CTS-D, PSP, etc.) are a plus$75,000 - $102,500 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. Please submit your resume and a cover letter. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our _ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At _, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Maintain end-to-end accountability for customer satisfaction, retention, and operational efficiency as the function scales in a resilient healthcare environment. Customer Relationship and Success Management • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Represent the voice of the customer internally, ensuring feedback informs product improvements, operational processes, and strategic planning. Issue Management and Continuous Improvement • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

Who We Are At Heritage Werks, we believe every story deserves to be preserved and shared. We partner with world-class brands, sports franchises, fashion icons, and mission-driven organizations to safeguard their most meaningful materials and bring them to life in ways that inspire connection. We preserve history. We protect generational legacies. And we do it with care, purpose, and a forward-thinking approach—honoring the past while making it relevant for today and meaningful for the future. Location: (Remote) Indianapolis, IN; Cincinnati, OH; Chicago, IL; New Jersey, New York, Connecticut - travel required for client visits/ meetings. Role Overview We are looking to hire a Senior Account Manager, Brand Practice, who will own and manage client accounts with a focus on relationship management, delivery excellence, and organic growth. This role partners closely with the Managing Director, Brand Practice to shape account strategy, ensure strong performance, and deliver long-term client value. What You’ll Do Client Ownership & Relationship Management • Serve as the primary point of contact for assigned Brand clients, owning day-to-day relationships and overall account performance., • Managing 10-15 accounts approximately at one time, • Build and maintain strong relationships with key client stakeholders, ensuring high levels of satisfaction and trust, • Lead client communications, including regular updates, reporting, and executive-ready presentations, • Develop a deep understanding of client business objectives, brand positioning, and communication strategies Account Strategy & Growth • Partner with the Managing Director to shape account strategy and identify growth opportunities, • Drive retention and organic growth within assigned accounts, • Support proposal development and present strategic recommendations to clients, • Identify new opportunities and collaborate with internal teams to scope and develop solutions Program Execution & Delivery • Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations, • Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing), • Set and manage client expectations while aligning internal resources, • Ensure quality control of deliverables prior to client delivery Operational Leadership • Partner with internal teams to ensure work is tracked, aligned, and progressing efficiently, • Proactively identify risks, gaps, and opportunities within accounts, • Develop clear account briefs and internal updates to ensure alignment, • Provide direction and context to teams to support successful execution What You’ll Bring • Experience in a marketing agency, consulting, or client services environment, • Proven track record of managing client relationships and delivering programs, • Strong verbal and written communication skills, including client-facing presentations, • Experience working across cross-functional teams, • Ability to influence without direct authority, • Ability to travel for business needs as per organizational requirements. Key Competencies • Client Leadership: Owns client relationships and outcomes with accountability, • Strategic Thinking: Connects client goals to actionable strategies, • Relationship Building: Establishes trust and credibility with stakeholders, • Execution Excellence: Drives high-quality, on-time delivery, • Communication & Influence: Communicates effectively across stakeholders, • Cross-Functional Collaboration: Aligns teams to deliver cohesive outcomes, • Commercial Acumen: Identifies and drives growth opportunities, • Organization & Prioritization: Manages multiple priorities with strong attention to detail Success Metrics • Client retention and satisfaction across assigned accounts, • Organic growth within managed accounts, • Quality and consistency of delivery, • Effectiveness of client communication and relationship management, • Ability to successfully manage moderately complex accounts Ways of Working • Operates as a primary account owner for assigned Brand clients, • Partners closely with the Managing Director for strategic alignment, • Works independently while escalating complex or high-risk situations as needed, • Balances client needs, delivery execution, and growth opportunities, • Maintains a proactive, accountable, and solutions-oriented approach Impact This role plays a critical part in strengthening client relationships and ensuring consistent, high-quality delivery across accounts, contributing directly to retention, growth, and the overall success of Brand Practice. • Competitive salary, • Comprehensive medical, dental, and vision insurance, • 401(k) with company match, • Paid time off and holidays, • Opportunities for professional growth and development Equal Opportunity Employer Heritage Werks is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Title: Regional Accounting Manager Operating Company: AIR Control Concepts, LLC. Location: San Antonio, TX / Hybrid FLSA Status: Exempt Salary Range: $100k-$150k About: AIR Control Concepts, LLC. is a global platform of premier HVAC, electrical, & controls organizations operating across North America - now expanding into Europe, the Middle East, and Africa. Each company within the AIR family maintains its local culture and customer relationships, while gaining access to shared resources, advanced technology, strategic capital, and operational expertise. Website: _ Description: The Regional Accounting Manager (RAM) is responsible for overseeing accounting operations and ensuring accurate, timely financial reporting for a defined group of operating entities within the organization. This role leads the execution of general ledger activities, month-end close, and compliance with U.S. GAAP and company accounting policies. The RAM ensures financial data integrity by reviewing accounting outputs, maintaining controls, and supporting standardized processes across the region. Reporting to the Regional Financial Director, this position manages accounting staff and coordinates daily accounting activities, including journal entries, reconciliations, intercompany transactions, and financial reporting. The RAM reviews work performed by the team, ensures adherence to established close schedules, and supports the preparation of financial statements and variance analysis using defined reporting frameworks. Additional duties may be assigned as needed to support business operations; however, such duties will be reasonable, job-related, and consistent with the scope, level, and classification of the position. Essential Functions: • Oversee execution of day-to-day accounting operations for multiple entities in accordance with GAAP and company policies, • Review and approve journal entries and account reconciliations within established approval limits, • Ensure intercompany transactions are recorded and reconciled in accordance with defined procedures, • Review financial statements and variance analyses prepared by staff for accuracy and completeness, • Lead the month-end close process and ensure completion within established timelines and checklists, • Review accruals, roll-forwards, and balance sheet reconciliations to validate completeness, • Ensure compliance with internal controls, accounting policies, and regulatory requirements, • Support application of accounting standards and coordinate with corporate accounting on complex transactions, • Oversee preparation and submission of sales and use tax documentation in accordance with requirements, • Support internal and external audit activities by providing documentation and responding to requests, • Assign, review, and monitor work of accounting staff to ensure accuracy, timeliness, and adherence to procedures, • Provide coaching and development support to team members based on defined performance expectations, • Identify process improvement opportunities and implement changes within approved scope, • Collaborate with internal teams to support accurate financial reporting and operational alignment, • Review and approve transactions such as vendor setups, payment runs, and commission calculations within defined authority limits, • Support payroll, bonus, and benefits-related accounting activities in accordance with established processes, • Monitor and support resolution of billing or collections-related issues as needed, • Ensure bank reconciliations, cash reporting, and financial data are accurate and complete, • Identify and escalate accounting issues, control gaps, or non-standard transactions to appropriate leadershipWork Environment & Physical Demands:, • Work is performed in an office or remote office environment, • Frequent use of computers, accounting systems, and reporting tools, • Prolonged periods of sitting, screen time, and data analysis, • Regular communication with internal teams across departments and locations, • Occasional extended hours during month-end close, audit periods, or reporting deadlinesExperience:, • 6–8 years of progressive accounting experience, including at least 3 years in a supervisory or leadership role, • Bachelor’s degree in Accounting or Finance required; CPA preferred, • Demonstrated knowledge of U.S. GAAP and internal control practices, • Experience supporting multi-entity or decentralized organizations preferred, • Experience with month-end close, consolidations, and financial reporting processes, • Experience with ERP systems (e.g., Oracle, NetSuite) and reporting tools preferred, • Strong analytical, organizational, and problem-solving skills, • Ability to manage multiple priorities and meet established deadlines, • Effective communication skills and ability to work across functional teams, • Demonstrated ability to guide and support team performance within defined expectationsBenefits: We offer a competitive and comprehensive benefits package, including: • Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being., • Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage., • Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP)., • Professional Development – Ongoing training opportunities and support for continuing education. The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals.

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements., • Responsible for researching and sharing billing information pertinent to States and Insurances. Requirements CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

About Rocket Lawyer We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge! About your role Leading Billing and Payment Operations this role is responsible for ensuring a simple and versatile payment experience for customers, effective internal tooling and operations, optimizing global payment processing and mitigating risk for all constituents. This role will report to the VP, Operations and be responsible to manage payments in the US, UK, EU and BR markets. How you will make a difference day to day Strategy & Roadmap Execution • Lead the development and delivery of Rocket Lawyer’s overall billing, payment processing and payment risk management roadmap, • Effectively partner with Product Management, Operations, Engineering, Finance Risk/Security and external platform partners, defining and documenting clear and unambiguous definitions of roles, responsibilities, handoffs and dependencies of each, • Identify opportunities for improvement and proactively organize resources to drive constant optimization of billing and payment processing platforms, tools and operations Operational Excellence • Maintain expert level understanding end to end billing and payment operations and drive increased internal efficiency, optimized customer experience, maximum transaction success rates while minimizing refunds and chargebacks globally, • Partner with Product and Engineering leadership to evaluate, select and implement new billing and payment options, methods, features, etc. in constant quest for optimization, • Maintain detailed command of Rocket Lawyer billing and payment processing documentation, policies and tools and ensure partner organizations are engaged and supported at every turn Customer Experience & Risk Management • Ensure Rocket Lawyer is always using the most current, accurate and optimal alerting and risk management solutions and tirelessly work to mitigate fraud losses/prevent fraudulent activity, • Function as an extremely hands on leader maintaining detailed command of all billing and payment operations, reviewing operational results daily/hourly/as needed, ensuring KPI attainment, communicating and managing response to any variances, • Maintain deep working knowledge of all aspects of end to end customer experience from product selection through to fulfillment and renewal and understand how bill/pay operations contribute to a successful customers experience, constantly evaluating and implementing improvements Data & Reporting • Define and deliver regular, meaningful data analysis and insights based in deep understanding of the data and end to end business operations to inform and drive payment strategy and key decisions in each country Rocket Lawyer operates, including complete command, documentation and maintenance of end to end of all reporting methodologies, architecture, etc and ability to translate understanding into action and relevant communication, • Serve as subject matter expert for all payment related discussions and efforts across the enterprise, effectively lead and participate in all discussions and meetings benefiting from bill/pay domain expertise, • Lead all efforts across the enterprise related to chargeback prevention and response ensuring Rocket Lawyer’s CB management is world-class Vendor Management • Own key vendor and industry relationships, including contract negotiation/execution/adherence and run regular vendor performance reviews (processors, risk services providers, etc.) ensuring all billing and payment processing expenses are closely monitored and optimized and vendor KPIs consistently met/exceeded Team Leadership • Effectively lead a high performing Payment Operations team in a very hands on manner, Understand in detail each team member’s work product and contributions,, • Continuously coach and develop and ensure excellent morale and drive continuous improvement on the team What you’ll need • 8-10 years in payments at a SaaS or subscription-based e-commerce business, • Expert-level understanding of credit/debit card processing and intimate familiarity with the all facets of the payment card processing ecosystem, alternative payment method experience helpful, • Demonstrated track record developing and managing high performing teams with excellent morale, • Proven history of effective cross functional partnership and collaboration with key stakeholders, peers and other internal constituents, • Ability to effectively communicate and convey critical information to all levels of the organization, tailoring style and content appropriately for all situations, • Experience with Stripe required, • Deep understanding of payment settlement and reconciliation processes, • Proven ability to optimize payment success while managing risk and minimizing chargebacks, • Expertise in regional (US, UK, EU, BR) payment systems and trends preferred, • Proven track record as a self-starter who can also manage a small team and work cross functionally to drive projects to completion preferred, • Knowledge of relevant federal and state regulations and card industry rules preferred, • Bachelor's degree preferred Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks • Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees), • Unlimited PTO, • Competitive salary packages, • Life insurance, • Disability benefits, • Supplemental Optional Life Insurance Benefits, • FSA Options Optional, • HSA with Company Match, • 401k program with Company Match, • Fertility Assistance and Planning options, • Wellhub & ClassPass fitness platforms, • Comprehensive Pet Insurance options, • Financial Wellbeing & Student Loan Program access, • Access to additional Mental Health & Wellbeing resources, • Pre-tax Commuter/Transit Benefits, • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates Interview Process: • Recruiter Phone Screen, • Role Assessment(s), • Hiring Manager Interview, • Panel Interviews, • Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to _. Compensation Base salary range by location: • San Francisco Bay Area, CA: $166,000 - $225,000, • California (outside of San Francisco Bay Area): $153,000 - $205,000, • Colorado: $141,000 - $191,000, • Utah, Arizona, and North Carolina: $135,000 - $180,000 Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process. $135,000 - $225,000 USD By applying for this position, your data will be processed as per Rocket Lawyer .

Own the platform that powers Kin's policy admin, billing, and payments. You'll set multi-year strategy, lead complex discovery, and shape API standards. 7+ years in software PM required. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2026) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2023-2026) Great Places to Work Certified (May 2024-May 2027) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We're looking for a Senior Product Manager to own the evolution of Kin's core platform — the foundational layer that powers policy and contract administration, billing systems, payment infrastructure, and the APIs that connect it all. This is a senior individual contributor role with real organizational weight. You'll shape multi-year platform strategy, set the standard for product excellence on the team, and serve as a thought partner to engineering and business leadership at a moment when platform stability and scalability are central to Kin's continued growth. If you've navigated legacy modernization, API-first architecture, and the regulatory complexity of financial services or insurance — and you know what it means to treat internal teams as customers — this is the role for you. Define and drive the long-term platform strategy for policy administration, billing, and payment systems, translating business goals into a clear, sequenced roadmap Serve as the platform's primary product voice with engineering, architecture, and senior leadership; align stakeholders on priorities and trade-offs with clarity and confidence Lead discovery on complex, ambiguous platform problems — defining the right problem before the solution, grounding every decision in data, user research, and business impact Own the platform's API strategy, ensuring internal and external consumers have reliable, well-documented, and versioned interfaces that let the business move fast without breaking things Drive solutions from early prototype to full production rollout in close partnership with data, design, and engineering Write crisp, comprehensive product specs and user stories that give engineering teams the context and clarity they need to build with confidence Define, own, and evangelize platform success metrics; use data to drive continuous improvement and communicate impact across the business Mentor and elevate other product managers on the team, modeling rigor, intellectual curiosity, and collaborative leadership Manage key vendor relationships — particularly across payment processors and third-party policy administration systems — ensuring contracts and integrations serve long-term platform goals In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward. Along the way, you’ll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you’ve helped make. A clear, sequenced multi-year platform roadmap is in place, stakeholders are aligned on priorities, and engineering is building against it with confidence Platform API standards are defined, documented, and being adopted consistently by internal and external consumers Key modernization or migration work is underway with dependent teams unblocked and on track Platform success metrics are established, visible across the business, and actively informing roadmap decisions 10+ years of professional experience, with at least 7 years in software product management Proven ownership of platform or infrastructure products at a Fintech, Insurtech, or similarly regulated financial services company Experience leading platform modernization or re-platforming initiatives, including sequencing migrations without disrupting dependent teams Technical fluency sufficient to hold your own in architecture conversations and understand the downstream implications of platform decisions for reliability, scalability, and security Vendor management experience with payment processors, policy administration vendors, or third-party data providers Written and verbal communication skills calibrated for both technical and executive audiences — you write clearly, present confidently, and tailor your message to the room Bonus if you have: Deep familiarity with insurance policy administration systems, billing platforms, or payment infrastructure (e.g., Guidewire, Duck Creek, Stripe, Braintree, or equivalents) Experience with homeowners, property & casualty, or specialty insurance products Exposure to regulatory and compliance frameworks in financial services We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until June 12, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

About Rocket Lawyer We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge! About your role Leading Billing and Payment Operations this role is responsible for ensuring a simple and versatile payment experience for customers, effective internal tooling and operations, optimizing global payment processing and mitigating risk for all constituents. This role will report to the VP, Operations and be responsible to manage payments in the US, UK, EU and BR markets. How you will make a difference day to day Strategy & Roadmap Execution • Lead the development and delivery of Rocket Lawyer’s overall billing, payment processing and payment risk management roadmap, • Effectively partner with Product Management, Operations, Engineering, Finance Risk/Security and external platform partners, defining and documenting clear and unambiguous definitions of roles, responsibilities, handoffs and dependencies of each, • Identify opportunities for improvement and proactively organize resources to drive constant optimization of billing and payment processing platforms, tools and operations Operational Excellence • Maintain expert level understanding end to end billing and payment operations and drive increased internal efficiency, optimized customer experience, maximum transaction success rates while minimizing refunds and chargebacks globally, • Partner with Product and Engineering leadership to evaluate, select and implement new billing and payment options, methods, features, etc. in constant quest for optimization, • Maintain detailed command of Rocket Lawyer billing and payment processing documentation, policies and tools and ensure partner organizations are engaged and supported at every turn Customer Experience & Risk Management • Ensure Rocket Lawyer is always using the most current, accurate and optimal alerting and risk management solutions and tirelessly work to mitigate fraud losses/prevent fraudulent activity, • Function as an extremely hands on leader maintaining detailed command of all billing and payment operations, reviewing operational results daily/hourly/as needed, ensuring KPI attainment, communicating and managing response to any variances, • Maintain deep working knowledge of all aspects of end to end customer experience from product selection through to fulfillment and renewal and understand how bill/pay operations contribute to a successful customers experience, constantly evaluating and implementing improvements Data & Reporting • Define and deliver regular, meaningful data analysis and insights based in deep understanding of the data and end to end business operations to inform and drive payment strategy and key decisions in each country Rocket Lawyer operates, including complete command, documentation and maintenance of end to end of all reporting methodologies, architecture, etc and ability to translate understanding into action and relevant communication, • Serve as subject matter expert for all payment related discussions and efforts across the enterprise, effectively lead and participate in all discussions and meetings benefiting from bill/pay domain expertise, • Lead all efforts across the enterprise related to chargeback prevention and response ensuring Rocket Lawyer’s CB management is world-class Vendor Management • Own key vendor and industry relationships, including contract negotiation/execution/adherence and run regular vendor performance reviews (processors, risk services providers, etc.) ensuring all billing and payment processing expenses are closely monitored and optimized and vendor KPIs consistently met/exceeded Team Leadership • Effectively lead a high performing Payment Operations team in a very hands on manner, Understand in detail each team member’s work product and contributions,, • Continuously coach and develop and ensure excellent morale and drive continuous improvement on the team What you’ll need • 8-10 years in payments at a SaaS or subscription-based e-commerce business, • Expert-level understanding of credit/debit card processing and intimate familiarity with the all facets of the payment card processing ecosystem, alternative payment method experience helpful, • Demonstrated track record developing and managing high performing teams with excellent morale, • Proven history of effective cross functional partnership and collaboration with key stakeholders, peers and other internal constituents, • Ability to effectively communicate and convey critical information to all levels of the organization, tailoring style and content appropriately for all situations, • Experience with Stripe required, • Deep understanding of payment settlement and reconciliation processes, • Proven ability to optimize payment success while managing risk and minimizing chargebacks, • Expertise in regional (US, UK, EU, BR) payment systems and trends preferred, • Proven track record as a self-starter who can also manage a small team and work cross functionally to drive projects to completion preferred, • Knowledge of relevant federal and state regulations and card industry rules preferred, • Bachelor's degree preferred Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks • Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees), • Unlimited PTO, • Competitive salary packages, • Life insurance, • Disability benefits, • Supplemental Optional Life Insurance Benefits, • FSA Options Optional, • HSA with Company Match, • 401k program with Company Match, • Fertility Assistance and Planning options, • Wellhub & ClassPass fitness platforms, • Comprehensive Pet Insurance options, • Financial Wellbeing & Student Loan Program access, • Access to additional Mental Health & Wellbeing resources, • Pre-tax Commuter/Transit Benefits, • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates Interview Process: • Recruiter Phone Screen, • Role Assessment(s), • Hiring Manager Interview, • Panel Interviews, • Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to _. Compensation Base salary range by location: • San Francisco Bay Area, CA: $166,000 - $225,000, • California (outside of San Francisco Bay Area): $153,000 - $205,000, • Colorado: $141,000 - $191,000, • Utah, Arizona, and North Carolina: $135,000 - $180,000 Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process. $135,000 - $225,000 USD By applying for this position, your data will be processed as per Rocket Lawyer .

About Our Company: At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups. We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard. A 2025 Great Place to Work® In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S. Location: Onsite or Hybrid in Houma, LA Summary Description: Reporting to the Office Manager, the Revenue Cycle Specialist will be responsible for processing, reviewing, and filing insurance to the resolution of the claim payment. You will also assist patients with billing questions and the collection of patient balances. Many of ACS Clients' accounts require team effort while other accounts may require independent workers to complete all aspects of the billing process. You may be responsible for multiple accounts with functions varying with each account. Assignment of accounts may fluctuate as ACS Client base changes. Job Responsibilities: • Performs various functions in the processing of insurance billing and collections, including Medicaid/Medicare claims according to the established policies and procedures, • Collects and enters patient's insurance information into ACS Compumed System, • Reviews, verifies, and submits insurance claims, • Processes correspondence from Third Party Payors and responds to patient requests, • Follows up with insurance companies and ensures claims are paid in a timely manner, • Resubmits insurance claims that have received no response, • Answers telephones and provides/obtains information to resolve billing and collection issues, • Maintains supporting billing information for future reference or audit purposesSkills and Education:, • High School Diploma or equivalent, • Minimum of 1 year of insurance AR and post-claim follow-up experience, • Physician claim billing experience preferred, • Knowledge of medical terminology, • Knowledge of insurance industry, • Skilled in using computer programs and applicationsCompany Benefits and Perks: Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization. • Access to a 401(k) Retirement Savings Plan., • Comprehensive Medical, Dental, and Vision Coverage., • Paid Time Off., • Paid Holidays., • Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.If you are a dedicated and experienced Revenue Cycle Specialist ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Under the direction of the Director or Manager of Revenue Cycle Management, the Accounts Receivable (AR) Manager is responsible for complete, accurate and timely processing of all designated claims, reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming SalesForce cases and providing information as requested or properly authorized. The AR Manager will take steps necessary to resolve all claim issues or questions that escalate to the RCM team. Resolution of SalesForce cases and management of issues and the team resolving the cases is a key element in this role. Primary Job Duties: • Management of the accounts receivable (AR) including analysis of the aged AR, looking for root cause issues; writing rules where appropriate to stop errors from occurring., • Denial management - investigating denial sources, resolving and appealing denials which may include contacting payer representatives., • Makes independent decisions regarding claim adjustments, resubmission, appeals, and other claim resolution techniques., • Collaborate internal teams (Performance, Operations, Sales) as well as care center staff when appropriate., • At times, support large care center go lives which may include overnight travel., • Works closely with our Revenue Optimization team, to support efforts to ensure reimbursement is in line with payer contract agreements. Performs Denial analysis utilizing the Trizetto platform., • Work directly with practice consultants or physicians to ensure optimal revenue cycle functionality, • Drive toward achievement of department’s daily and monthly Key Performance Indicators (KPIs), requiring a team focused approach to attainment of these goals., • Other duties as assigned., • High School Graduate, • 3+ years experience in a physician medical billing office, • Experience with major payers such as Anthem, Medicare/Medicaid, United Healthcare, • Athena EHR experience required, • RHC (rural health clinic) billing experience preferred, • Behavioral Health physician billing experience preferred, • Experience supporting medical claims billing in DC/ MD/ VA preferred, • Must understand the drivers of revenue cycle optimal performance and be able to investigate and resolve complex claims, • Advanced Microsoft Excel skills, • Must comply with HIPAA rules and regulations Interpersonal Skills & Attributes: • Comfortable speaking in front of groups, • Excellent written and verbal communication, • Willingness to train and mentor other team members, • Great time management skills, • Ability to work independently and multi-task in a fast paced environment The salary range for this role is $24,000 to $26/hr in hourly base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. All of your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like _. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Description Database Analyst Remote Long-Term Temporary Position $20 Per Hour Plus Benefits Location: Remote – Must Reside in Florida (Anywhere in Florida is Acceptable) About the Opportunity: An established New York City employee benefits consulting, insurance, and administration company is seeking a Database Analyst to join its Fixed Cost Division. This position plays a critical role in supporting employee benefits programs, database management, reporting, systems development, and technical workflow processes. The Database Analyst will work closely with management, account managers, producers, vendors, and clients to support the development, maintenance, and enhancement of reporting systems, databases, and business processes. This role offers an excellent opportunity for someone with strong Microsoft Access, Excel, VBA, SQL, and database development experience who enjoys working in a fast-paced, analytical environment. Department: Fixed Cost Division Reports To: Vice President Position Summary: The Database Analyst focuses on various technical aspects of the day-to-day business processes, including the development of new reports and procedures as well as the maintenance of existing reports and procedures. The Database Analyst develops, assesses, and analyzes business and system database needs, explores alternative options, and provides consulting services to management. The Analyst prepares high-level and detailed technical specifications, ERD diagrams, and workflow diagrams. The Database Analyst works collaboratively with the management team to determine the best mix of development, interfacing applications, and solutions to meet business requirements and project objectives. Typical project scope includes small to large database development projects as well as maintenance of existing databases. This role places a strong emphasis on Microsoft Access Database experience, VBA and SQL knowledge, and the implementation of systems solutions that benefit the business. Duties and Responsibilities: Group Implementations The Database Analyst works closely with the Producer and Account Manager during the implementation phase of new groups. • Participates in the initial implementation meeting and provides feedback regarding implementation timelines for various technical workflow processes., • Reviews the final cost breakdown associated with the group's benefits program and saves it in the appropriate folder., • Codes the new group in the system so the Account Management team can produce Benefit Summary Reports (BSRs), invoices, eligibility files, and other required reports., • Creates the initial billing documentation when automation is unavailable., • Participates in post-implementation meetings with the division. Ongoing Client Responsibilities: • Prepares and maintains Monthly Totals Reports., • Updates and distributes Sirius Reports to relevant vendors., • Captures benefit structure changes and ensures updates are reflected in backend systems and reports., • Manages the database and incorporates timely updates regarding benefit structure changes, including:, • Network fee updates, • Premium increases, • Benefit removals, • Other plan modifications, • Updates cost breakdowns during the renewal process. Miscellaneous Responsibilities: • Creates reports requested during client audits., • Conducts division data reviews and accounting data reviews prior to report generation., • Monitors and captures enrollment and benefit adjustments in relevant reports., • Communicates benefit adjustments to Accounting and assists with QuickBooks reconciliations., • Responsible for reviewing the annual Ceded Risk Analysis., • Responsible for aggregating and processing data relevant to annual 1094/1095-C IRS filings., • Coordinates with Account Managers to obtain required data from clients and payroll vendors., • Sends filing data to the designated filing vendor in the required format., • Educates and trains team members on technical tools, systems, and processes. Job Scope: The Database Analyst is expected to communicate effectively with all levels of employees within the firm, carriers, partner vendors, and clients. The Database Analyst should: • Take initiative, • Be solution-focused, • Provide creative and proactive recommendations, • Demonstrate strong organizational skills, • Possess excellent time management abilities, • Be comfortable working in a high-pressure, deadline-oriented environment, • Manage multiple priorities simultaneously, • Perform effectively in a dynamic, demanding, and fast-paced environment, • Assess, research, and analyze business and system needs, • Handle ambiguity and manage change effectively, • Adapt quickly and function independently, • Think creatively and develop innovative, out-of-the-box solutions Qualifications: • High proficiency in Microsoft Excel, Outlook, and PowerPoint, • Microsoft Access Developer experience, • Experience with Excel spreadsheet development and analysis, • Relational database design experience, including unique identifiers and relational table creation, • VBA knowledge and application, • Advanced reporting experience, • Ability to create complex IF statements and calculated fields, • Ability to create macros, • Knowledge of importing and linking various data sources, including Excel and Access, • SQL knowledge, • Experience writing procedures, • Experience manipulating data within Excel and other file formats to prepare data for Access databases, • Extensive experience with database technologies, • Ability to learn and demonstrate an understanding of employee benefits insurance terminology, products, and services, • Ability to remain seated and work at a computer for extended periods of time, • Work is performed predominantly in an office environment Education: Bachelor’s Degree in Computer Science or a related field required. Experience: 1 to 3 years of experience in Database Administration, Information Technology, Database Architecture, or a related field preferred. Benefits • Health Care Plan (Medical, Pharmacy & Mental Health, • Training & Development, • Work From Home

Job Title: A/R Specialist Department: Revenue Cycle Management Reports to: A/R Manager FLSA Status: Non-Exempt Dental Account Receivable Specialists! ProSmile, the premier Dental Service Organization in the NJ/MD/PA tristate area is currently offering career opportunities working on our Revenue Cycle Management team. If you have experience in Dental Insurance Collections this might be the right role for you! THIS JOB IS 100% REMOTE but must be available to work Eastern Time Zone Responsibilities: • Responsible for accurately working Insurance AR accounts and exhausting all efforts to quickly resolve unpaid dental claims., • Ensures all dental insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for the Practices., • Achieves collections goals by effectively managing accounts receivable, prioritizing account reviews and utilizing time management skills., • Assists team members as needed with payment and insurance processes, • Prioritizes daily workload to efficiently work claims based on $ amount and timely filing deadlines., • Ensures all claims are working prior to payor timely filing deadlines are hit., • Performs root cause analysis across multiple claims issues and various payors to ensure timely resolution for patients., • Serves as a liaison between insurance carriers, staff and patients to resolve any concerns., • Facilitates resolution of accounts by working with the dental office to obtain necessary information in a timely manner, • Treats confidentiality of patient data with utmost importance., • Performs miscellaneous job duties as assigned QUALIFICATIONS:, • Minimum of three years’ dental collections experience., • Experience reading and interpreting dental EOB's., • Demonstrated knowledge of CDT codes., • Knowledge of PPO, and Medicaid plans., • Detail-oriented, independent thinker with critical thinking skills is a must., • Understands dental terminology, explanation of benefits, dental billing protocols and coding importance., • Exhibits good working knowledge of Excel for reporting, productivity tracking, etc., • High School diploma or GED required Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs, • Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

About the Position The Principal, Consultant is a senior-level technical leader responsible for delivering complex, multi-discipline projects and serving as a trusted subject matter expert within your discipline. You may serve as the Project Lead on selected projects, where you’ll be accountable for delivering work profitably, maintaining alignment with scope, and evaluating project health regularly to identify risks early and keep work on track. You’ll lead discipline-specific design efforts, elevate quality, and ensure coordinated, high-performance project delivery across teams. You’ll document client-specific processes and deviations from TEECOM standards to support onboarding, delegation, and consistent delivery. You’ll strengthen TEECOM’s foundations by modeling best practices, contributing to discipline documentation, authoring Pull Requests, and supporting improvements to tools, standards, and workflows. You’ll collaborate closely with Group Leads, Team Leads to ensure consistent application of standards and to resolve challenges. Externally, you’ll cultivate strong client relationships—serving as a trusted technical advisor through clear communication, reliable execution, and sound engineering judgment. You’ll also contribute to pursuits and interviews, shape technical narratives, and participate in client discussions that strengthen TEECOM’s credibility and help win strategic work. Internally, you’ll mentor engineers and production team members by providing technical guidance, design reviews, and actionable feedback that improves project outcomes and supports their growth. While not a people manager, you play a key role in developing TEECOM’s capability and strengthening discipline excellence. This position reflects strong technical expertise, reliable project leadership, disciplined execution, and a commitment to strengthening TEECOM’s standards, systems, and delivery. • As a Principal, Consultant, your impact comes from strong technical leadership, supporting the development of others, and contributing to improvements in TEECOM’s systems and discipline practices. You contribute in three key ways:Technical Leadership, • You elevate project outcomes by leading technical decisions and ensuring design quality, coordination, and documentation meet TEECOM’s standards., • You guide Designers, engineers, and production team members by providing clear rationale, helping them navigate design challenges, and reinforcing disciplined workflows., • You build trust with clients through clear communication, reliable follow-through, and a strong command of your discipline.Mentor and Support Engineers, • You strengthen project teams by coaching engineers and Designers, developing their judgment, and helping them improve design clarity and documentation quality., • When serving as a Mentor, you broaden your mentee’s experience by involving them in client conversations, site walks, design reviews, and documentation discussions., • You accelerate their growth by setting clear expectations, delegating meaningful work, and providing timely, constructive feedback—including through participation in quarterly performance assessments.Improve the TEECOM System, • You reinforce firmwide consistency by contributing to discipline standards, templates, and documentation through clear, well-organized Pull Requests., • You identify workflow or coordination gaps and propose improvements that enhance clarity, efficiency, and scalability., • You capture client nuances, lessons learned, and best practices to strengthen onboarding, delegation, and cross-team alignment., • You deliver coordinated, accurate, and well-documented discipline-specific and multi-discipline work on time, on budget, and to TEECOM’s quality standards., • You identify risks early, communicate them clearly, and make sound decisions that minimize rework and maintain project momentum., • You maintain strong utilization and contribute to financially successful projects within the scope and expectations set by the Project Lead or Group Lead., • You keep project documentation complete, accurate, and current—including design decisions, meeting notes, scope clarifications, and updates to the Design Decision Log (DDL)., • You build client trust through clear communication and reliable follow-through, supporting pursuits by providing scope input, drafting or refining discipline fee proposals, and participating in interviews when needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You strengthen TEECOM’s system by offering constructive feedback on templates, tools, and workflows and by contributing targeted Pull Requests that improve clarity and consistency., • You mentor Designers, engineers, and production team members through hands-on guidance, markups, and feedback that build judgment and strong documentation habits., • When paired as a Mentor, you meet regularly with your mentee, involve them in meaningful project activities, delegate with clear expectations, and contribute performance input to support their development., • You contribute to team and discipline knowledge through design reviews, internal discussions, and sharing lessons learned., • You stay current with industry trends and manufacturer updates and share relevant insights with your teams., • You collaborate effectively with Project Leads, Group Leads, and cross-discipline teammates to resolve coordination issues and support high-quality delivery., • You model TEECOM’s Core Values—Care, Trust, and Value—through communication, documentation, teamwork, and technical execution., • You are recognized by your teams as a reliable contributor whose work elevates design quality and project outcomes., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and Team Leads to strengthen delivery consistency, coordination strategy, and discipline standards across projects., • Maintain visibility into project financial performance, scope alignment, and delivery health—identifying risks early and recommending adjustments that protect profitability and predictable outcomes., • Contribute to annual business planning by identifying client needs, emerging opportunities, and discipline trends that inform TEECOM’s strategy., • Support client relationship development through business reviews, strategic discussions, and participation in pursuits that strengthen long-term partnerships., • Lead or contribute to technical design reviews and QA/QC efforts that reinforce TEECOM standards, documentation clarity, and coordinated delivery., • Strengthen TEECOM’s system through targeted Pull Requests, documentation updates, and captured lessons learned that improve discipline workflows and scalability., • Collaborate on workload forecasting, resource planning, and delivery standards that support cross-team alignment and delivery predictability., • Contribute to discipline knowledge-sharing through training sessions, internal workshops, conferences, or TEECOM University participation., • When serving as a Mentor, provide structured performance input and development guidance that strengthens technical growth and leadership readiness.Monthly and Biweekly, • Lead discipline design, coordination, and documentation efforts—ensuring alignment with TEECOM standards, client expectations, and project objectives., • Maintain visibility into project schedules, staffing assumptions, and scope alignment—adjusting plans as needed to protect quality, profitability, and delivery momentum., • Lead or participate in key client and coordination meetings, documenting critical decisions, risks, and deviations in the Design Decision Log (DDL) and project tools., • Conduct or contribute to design reviews and QA/QC efforts that reinforce coordination integrity and technical excellence., • Advance discipline standards and workflows through targeted Pull Requests and documentation updates that improve clarity and onboarding consistency., • Support pursuits by refining discipline scope assumptions, technical strategies, and fee inputs to align with delivery realities., • Maintain financial accountability by supporting billing clarity, scope validation, AR follow-up, and accurate time and expense reporting., • When serving as a Mentor, delegate meaningful responsibility, provide structured feedback, and reinforce technical judgment and documentation discipline.Weekly and Daily, • Maintain alignment across projects by participating in coordination, client, and internal team meetings—clarifying priorities, surfacing risks early, and supporting forward momentum., • Lead technical guidance through design reviews, markups, and real-time feedback that strengthen coordination, documentation clarity, and delivery quality., • Maintain disciplined documentation across GitHub, Asana, Callback One, and the Design Decision Log (DDL)—ensuring decisions, client nuances, and coordination outcomes remain clear and traceable., • Support pursuits and active project work by refining scope assumptions, design strategies, and technical direction that align with TEECOM standards and client expectations., • Communicate proactively with clients, design partners, and contractors to resolve issues, maintain alignment, and keep projects moving forward., • Monitor project health—including scope alignment, schedules, deliverable quality, and coordination readiness—and recommend adjustments when risks emerge., • Execute discipline design, coordination, and technical decision-making with strong judgment while reinforcing TEECOM workflows and documentation practices., • Maintain accurate time, expense, and project updates that support forecasting, billing, and delivery visibility.As Needed, • Support Additional Service Agreements (ASAs), scope adjustments, and proposal development to maintain alignment between delivery realities and contractual expectations., • Strengthen client relationships by participating in strategic discussions, industry events, and outreach that supports long-term partnerships and future opportunities., • Contribute to recruiting, mentoring, and team development through interviews, coaching, and participation in internal initiatives that strengthen TEECOM’s discipline capability., • Conduct site visits, field verifications, and programming sessions as required, documenting findings clearly to support coordinated delivery., • Contribute to TEECOM’s thought leadership and marketing efforts by sharing technical insights, lessons learned, or project-based content., • Support cross-team delivery during high-demand periods or complex project phases to maintain firmwide alignment and momentum., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support discipline execution across projects by aligning Designers, engineers, and production team members with priorities, scope, and TEECOM standards, while surfacing dependencies, risks, and resourcing needs to Project Leads, Group Leads, or Team Leads for broader action., • Mentorship: Provide advanced technical guidance and design direction to Designers, engineers, and production team members. When paired as a Mentor, you broaden your mentee’s experience through design reviews, client discussions, and complex coordination challenges, reinforcing strong engineering judgment, documentation habits, and disciplined workflows., • Training: Contribute to discipline training by sharing lessons learned, participating in internal reviews, and supporting the development of training resources that improve technical consistency and delivery quality across teams., • Education: Bachelor’s degree in Engineering (Electrical preferred), Architecture, or a related field; or equivalent technical experience., • Experience: 8+ years of experience in AEC or related professional services with strong discipline-specific capability. (ICT, Security, Physical Security, Electronic Security), • Demonstrated experience delivering coordinated, high-quality designs and making sound decisions within your discipline., • Ability to lead discipline-specific portions of complex, multi-stakeholder projects with minimal oversight., • Strong understanding of project delivery workflows, client expectations, documentation standards, and coordination requirements., • Experience contributing to documentation updates, design standards, and QA/QC workflows through GitHub or similar platforms., • Proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • PSP and/or CPP (Security) — preferred, • CDT — preferred, • EIT — plus, • PE — plus, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.$145,000 - $180,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Project Manager I is an entry-level role on TEECOM’s internal Project Management path, reporting to Team Leads. You keep the team’s delivery machinery running — tracking, documentation, coordination, and reporting — so that Team Leads can focus on client relationships and strategic leadership. This role is a common entry point from the Designer path. Designers build engineering, production, and project management capability before participating in a TEECOM Grow career development discussion to determine long-term path alignment. Project Manager I is one of those next-step options. You provide operational support that strengthens visibility into scope, schedule, staffing, documentation, quality, and execution tracking across the team’s portfolio. Rather than independently leading complex engagements or managing client relationships, you reinforce the delivery systems that enable consistent execution and clear reporting. You partner closely with Team Leads, Group Leads, Project Supervisors, and Subtask PMs to maintain clarity, reinforce established workflows, and improve coordination and quality across the team’s portfolio. Your impact is measured by the stability and transparency you bring to team operations — and the confidence Team Leads have in the accuracy, organization, and reliability of project data and reporting. Project Managers at this level are internally focused, supporting team-level operations, delivery execution, and reporting in close partnership with Team Leads. This is an operational PM role, with advancement continuing toward Project Manager II and Project Manager III within the internal project management path. As a Project Manager I, your impact is reflected in how consistently you support team operations, strengthen delivery visibility, improve quality, and improve documentation quality. • Delivery Execution & Coordination, • You support clear coordination across scope, schedule, milestones, and action items., • You help Team Leads, Group Leads, Project Supervisors, and Subtask PMs maintain visibility into project status, risks, and coordination needs., • You reinforce consistent project organization that supports predictable delivery., • You help make workload and capacity constraints visible for Team Lead review., • Operational Discipline & Tracking, • You maintain accurate project tracking data and current reporting., • You reinforce consistent project setup, closeout, and documentation practices., • You improve team visibility through disciplined tracking and follow-through., • Improve the TEECOM System, • You follow established workflows and documentation standards consistently., • You keep client documentation organized and aligned with project status., • You capture and make visible lessons learned and process updates., • You contribute Pull Requests that improve documentation clarity, workflow consistency, or project visibility. (TEECOM uses GitHub as its internal knowledge and documentation platform; Pull Requests are how documentation improvements are proposed, reviewed, and published.), • You identify and elevate documentation inconsistencies for improvement., • You reduce rework and support team coordination through clear documentation., • You strengthen your project management knowledge and contribute to PMO discipline initiatives by sharing lessons learned, staying current on PM documentation, and supporting process development efforts., • AEC Technology Domain Awareness, • You develop foundational familiarity with the technology systems TEECOM designs and implements, including telecommunications infrastructure, structured cabling, audiovisual, security, acoustics, and wired and wireless networks., • You apply this awareness to improve the accuracy and relevance of your project tracking, documentation, and coordination support., • You maintain organized, decision-ready tracking and documentation that keeps project data reliable., • You provide Team Leads with clear visibility into project status, upcoming milestones, and emerging risks., • You support Team Leads in identifying projects that may be trending off track on scope or schedule., • You document action items and decisions consistently and follow through to ensure alignment., • You keep reporting data (scope, schedule, stale dates) reliable and up to date., • You improve project readiness through organized documentation and disciplined tracking., • You surface risks and blockers early, reducing rework and surprises., • You ensure project setup and closeout processes are followed consistently., • You participate in project health audits and help track quality findings for Team Lead review., • You maintain Accounts Receivable (AR) over 90 days at less than 10% of total AR for assigned projects., • You keep project stale dates below 3% in VantagePoint., • You model TEECOM’s Core Values — Care, Trust, and Value — through reliability, communication, and accountability., • Support Team Leads by aligning assigned work with Project Delivery priorities and team OKRs., • Participate in quarterly performance assessments and provide peer assessment input., • Participate in quarterly Business Reviews for assigned projects in support of Team Leads by contributing documentation updates and action-item follow-through., • Support Team Leads with annual team in-person event coordination., • Support Team Leads with engagement initiatives and participation follow-through that contribute to strong team engagement results., • Support continuous improvement efforts by identifying and documenting process inconsistencies., • Contribute to project documentation audits and structured closeout reviews., • Maintain accurate project tracking across scope, schedule, and deliverables., • Support Team Leads with milestone and risk updates that keep delivery health visible., • Assist in identifying scope, schedule, or fee variances and elevate them for review., • Support billing readiness by organizing documentation and validating milestone completion., • Help maintain accurate and current client-facing documentation aligned with approved scope and project status., • Assist Group Leads, Project Supervisors, and Subtask PMs with documenting client-specific processes within GitHub., • Flag workload imbalances, overallocation, or resource conflicts to Team Leads for review., • Assist Team Leads with gathering, vetting, and setting up Team Showcase presentations., • Update Asana tasks, milestones, and action items to reflect current status., • Capture and distribute meeting notes with clear ownership and deadlines., • Document client decisions, action items, and scope changes to maintain a reliable project record., • Monitor reporting accuracy and escalate stale data, blockers, or inconsistencies., • Communicate schedule shifts or emerging risks early., • Maintain organized and up-to-date project documentation within GitHub and shared systems., • Maintain accurate and timely time and expense entries to support project tracking, billing readiness, and delivery visibility., • Participate in client meetings, when appropriate, to capture notes and action items., • Attend site walks and construction coordination meetings, when appropriate, to support documentation accuracy and issue tracking., • Assist Group Leads, Project Supervisors, and Subtask PMs with Professional Services Agreement (PSA) and Additional Services Agreement (ASA) documentation, tracking, and organization., • Support proposal coordination and pursuit documentation efforts., • Participate in recruiting activities, including interviewing for the team and providing candidate feedback., • Support cross-team coordination when projects involve multiple disciplines or groups., • Support Client Relations efforts by maintaining accurate project and client contact information in TEECOM’s CRM., • Assist Team Leads with documenting client feedback and tracking follow-up actions., • Participate in project health audits and help capture quality findings., • Assist with research and data gathering for reporting and project health reviews., • Support workload capacity reviews and help Team Leads assess team staffing constraints., • Supervisory: None., • Mentorship: May provide informal support to peers on project management tools and documentation standards as experience develops., • Training: Participates in project management training and reinforces established TEECOM standards, templates, and workflows., • Education: Bachelor’s degree in Business, Construction Management, Engineering, or equivalent experience., • Experience: 2+ years of experience in project coordination, document control, operations support, or within an AEC-related environment., • Preferred: Equivalent TEECOM project delivery experience., • Foundational understanding of project delivery concepts, including scope, schedule, and documentation workflows., • Strong organizational skills with the ability to manage multiple deadlines and priorities., • Clear written and verbal communication skills., • Proficiency in Asana, Microsoft 365, Google Workspace, Bluebeam, VantagePoint, MS Project, and Procore., • Familiarity with GitHub documentation workflows preferred., • PMP, CAPM, or CDT certification is a plus but not required., • PRINCE2 Foundation preferred. These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed. • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds. These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed. • Approximately 90% of work is performed in a remote or office environment using standard office equipment., • Approximately 10% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations. $80,000 - $105,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. As an Enterprise Account Manager, you will be responsible for building strong, long-term relationships with our enterprise clients. You will serve as a trusted advisor, understanding customer challenges, identifying opportunities for expansion, and driving adoption of our solutions. Your success will be measured by your ability to strengthen customer partnerships, proactively grow your book value, and deliver tailored solutions that align with client needs. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. • Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value., • Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health., • Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities., • Deliver tailored product demonstrations (RealGreen, PestPac) aligned to customer priorities and demo certification standards., • Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements., • Upsell and cross-sell additional products and services to drive ARR growth across parent and child accounts., • Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas., • Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce., • Collaborate cross-functionally with internal teams (support, product, sales engineering) to address client needs and ensure customer success., • Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates., • ARR Quota Attainment (monthly/quarterly/yearly), • Daily/weekly/monthly activity targets (call volume, demos set/kept, pipeline progression), • Successful execution of QBRs and account plans, • Demonstrated expansion across whitespace and multi-product opportunities, • A consultative, relationship-first seller who can expand existing accounts, • Strong business acumen and ability to identify client challenges and map them to solutions, • Self-motivated, organized, and resourceful in driving expansion revenue, • Positive, team-oriented mindset with a passion for building lasting client partnerships, • Proven track record of achieving or exceeding ARR quota, • Strong communication, negotiation, and interpersonal skills with the ability to build trust-based relationships, • Ability to work independently, manage multiple priorities, and navigate complex client organizations, • Proficiency in Salesforce, Salesloft, and sales enablement tools, • Familiarity with MEDDPICC methodology or other enterprise sales frameworks, • 3–5 years SaaS sales/account management experience, preferably with enterprise accounts, • Bachelor’s degree or equivalent experience $90,000 - $190,000 a yearThe final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers, • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses, • We openly accept others as they are and build strong partnerships based on trust, • Teamwork and collaboration is key to help our colleagues and customers solve their challenges, • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment., • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming., • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community., • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays, • Up to 4 weeks paid bonding leave, • Tuition reimbursement, • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!, • 24/7 access to virtual medical care with Teladoc, • Quarterly awards based on peer nominations, • Regional discounts and perks, • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth, • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!, • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz!, • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine, • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Position The Principal, Consultant is a senior-level technical leader responsible for delivering complex, multi-discipline projects and serving as a trusted subject matter expert within your discipline. You may serve as the Project Lead on selected projects, where you’ll be accountable for delivering work profitably, maintaining alignment with scope, and evaluating project health regularly to identify risks early and keep work on track. You’ll lead discipline-specific design efforts, elevate quality, and ensure coordinated, high-performance project delivery across teams. You’ll document client-specific processes and deviations from TEECOM standards to support onboarding, delegation, and consistent delivery. You’ll strengthen TEECOM’s foundations by modeling best practices, contributing to discipline documentation, authoring Pull Requests, and supporting improvements to tools, standards, and workflows. You’ll collaborate closely with Group Leads, Team Leads to ensure consistent application of standards and to resolve challenges. Externally, you’ll cultivate strong client relationships—serving as a trusted technical advisor through clear communication, reliable execution, and sound engineering judgment. You’ll also contribute to pursuits and interviews, shape technical narratives, and participate in client discussions that strengthen TEECOM’s credibility and help win strategic work. Internally, you’ll mentor engineers and production team members by providing technical guidance, design reviews, and actionable feedback that improves project outcomes and supports their growth. While not a people manager, you play a key role in developing TEECOM’s capability and strengthening discipline excellence. This position reflects strong technical expertise, reliable project leadership, disciplined execution, and a commitment to strengthening TEECOM’s standards, systems, and delivery. • As a Principal, Consultant, your impact comes from strong technical leadership, supporting the development of others, and contributing to improvements in TEECOM’s systems and discipline practices. You contribute in three key ways:Technical Leadership, • You elevate project outcomes by leading technical decisions and ensuring design quality, coordination, and documentation meet TEECOM’s standards., • You guide Designers, engineers, and production team members by providing clear rationale, helping them navigate design challenges, and reinforcing disciplined workflows., • You build trust with clients through clear communication, reliable follow-through, and a strong command of your discipline.Mentor and Support Engineers, • You strengthen project teams by coaching engineers and Designers, developing their judgment, and helping them improve design clarity and documentation quality., • When serving as a Mentor, you broaden your mentee’s experience by involving them in client conversations, site walks, design reviews, and documentation discussions., • You accelerate their growth by setting clear expectations, delegating meaningful work, and providing timely, constructive feedback—including through participation in quarterly performance assessments.Improve the TEECOM System, • You reinforce firmwide consistency by contributing to discipline standards, templates, and documentation through clear, well-organized Pull Requests., • You identify workflow or coordination gaps and propose improvements that enhance clarity, efficiency, and scalability., • You capture client nuances, lessons learned, and best practices to strengthen onboarding, delegation, and cross-team alignment., • You deliver coordinated, accurate, and well-documented discipline-specific and multi-discipline work on time, on budget, and to TEECOM’s quality standards., • You identify risks early, communicate them clearly, and make sound decisions that minimize rework and maintain project momentum., • You maintain strong utilization and contribute to financially successful projects within the scope and expectations set by the Project Lead or Group Lead., • You keep project documentation complete, accurate, and current—including design decisions, meeting notes, scope clarifications, and updates to the Design Decision Log (DDL)., • You build client trust through clear communication and reliable follow-through, supporting pursuits by providing scope input, drafting or refining discipline fee proposals, and participating in interviews when needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You strengthen TEECOM’s system by offering constructive feedback on templates, tools, and workflows and by contributing targeted Pull Requests that improve clarity and consistency., • You mentor Designers, engineers, and production team members through hands-on guidance, markups, and feedback that build judgment and strong documentation habits., • When paired as a Mentor, you meet regularly with your mentee, involve them in meaningful project activities, delegate with clear expectations, and contribute performance input to support their development., • You contribute to team and discipline knowledge through design reviews, internal discussions, and sharing lessons learned., • You stay current with industry trends and manufacturer updates and share relevant insights with your teams., • You collaborate effectively with Project Leads, Group Leads, and cross-discipline teammates to resolve coordination issues and support high-quality delivery., • You model TEECOM’s Core Values—Care, Trust, and Value—through communication, documentation, teamwork, and technical execution., • You are recognized by your teams as a reliable contributor whose work elevates design quality and project outcomes., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and Team Leads to strengthen delivery consistency, coordination strategy, and discipline standards across projects., • Maintain visibility into project financial performance, scope alignment, and delivery health—identifying risks early and recommending adjustments that protect profitability and predictable outcomes., • Contribute to annual business planning by identifying client needs, emerging opportunities, and discipline trends that inform TEECOM’s strategy., • Support client relationship development through business reviews, strategic discussions, and participation in pursuits that strengthen long-term partnerships., • Lead or contribute to technical design reviews and QA/QC efforts that reinforce TEECOM standards, documentation clarity, and coordinated delivery., • Strengthen TEECOM’s system through targeted Pull Requests, documentation updates, and captured lessons learned that improve discipline workflows and scalability., • Collaborate on workload forecasting, resource planning, and delivery standards that support cross-team alignment and delivery predictability., • Contribute to discipline knowledge-sharing through training sessions, internal workshops, conferences, or TEECOM University participation., • When serving as a Mentor, provide structured performance input and development guidance that strengthens technical growth and leadership readiness.Monthly and Biweekly, • Lead discipline design, coordination, and documentation efforts—ensuring alignment with TEECOM standards, client expectations, and project objectives., • Maintain visibility into project schedules, staffing assumptions, and scope alignment—adjusting plans as needed to protect quality, profitability, and delivery momentum., • Lead or participate in key client and coordination meetings, documenting critical decisions, risks, and deviations in the Design Decision Log (DDL) and project tools., • Conduct or contribute to design reviews and QA/QC efforts that reinforce coordination integrity and technical excellence., • Advance discipline standards and workflows through targeted Pull Requests and documentation updates that improve clarity and onboarding consistency., • Support pursuits by refining discipline scope assumptions, technical strategies, and fee inputs to align with delivery realities., • Maintain financial accountability by supporting billing clarity, scope validation, AR follow-up, and accurate time and expense reporting., • When serving as a Mentor, delegate meaningful responsibility, provide structured feedback, and reinforce technical judgment and documentation discipline.Weekly and Daily, • Maintain alignment across projects by participating in coordination, client, and internal team meetings—clarifying priorities, surfacing risks early, and supporting forward momentum., • Lead technical guidance through design reviews, markups, and real-time feedback that strengthen coordination, documentation clarity, and delivery quality., • Maintain disciplined documentation across GitHub, Asana, Callback One, and the Design Decision Log (DDL)—ensuring decisions, client nuances, and coordination outcomes remain clear and traceable., • Support pursuits and active project work by refining scope assumptions, design strategies, and technical direction that align with TEECOM standards and client expectations., • Communicate proactively with clients, design partners, and contractors to resolve issues, maintain alignment, and keep projects moving forward., • Monitor project health—including scope alignment, schedules, deliverable quality, and coordination readiness—and recommend adjustments when risks emerge., • Execute discipline design, coordination, and technical decision-making with strong judgment while reinforcing TEECOM workflows and documentation practices., • Maintain accurate time, expense, and project updates that support forecasting, billing, and delivery visibility.As Needed, • Support Additional Service Agreements (ASAs), scope adjustments, and proposal development to maintain alignment between delivery realities and contractual expectations., • Strengthen client relationships by participating in strategic discussions, industry events, and outreach that supports long-term partnerships and future opportunities., • Contribute to recruiting, mentoring, and team development through interviews, coaching, and participation in internal initiatives that strengthen TEECOM’s discipline capability., • Conduct site visits, field verifications, and programming sessions as required, documenting findings clearly to support coordinated delivery., • Contribute to TEECOM’s thought leadership and marketing efforts by sharing technical insights, lessons learned, or project-based content., • Support cross-team delivery during high-demand periods or complex project phases to maintain firmwide alignment and momentum., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support discipline execution across projects by aligning Designers, engineers, and production team members with priorities, scope, and TEECOM standards, while surfacing dependencies, risks, and resourcing needs to Project Leads, Group Leads, or Team Leads for broader action., • Mentorship: Provide advanced technical guidance and design direction to Designers, engineers, and production team members. When paired as a Mentor, you broaden your mentee’s experience through design reviews, client discussions, and complex coordination challenges, reinforcing strong engineering judgment, documentation habits, and disciplined workflows., • Training: Contribute to discipline training by sharing lessons learned, participating in internal reviews, and supporting the development of training resources that improve technical consistency and delivery quality across teams., • Education: Bachelor’s degree in Engineering (Electrical preferred), Architecture, or a related field; or equivalent technical experience., • Experience: 8+ years of experience in AEC or related professional services with strong discipline-specific capability., • Demonstrated experience delivering coordinated, high-quality designs and making sound decisions within your discipline. (Telecom/ICT, Structured Cabling, Low Voltage), • Ability to lead discipline-specific portions of complex, multi-stakeholder projects with minimal oversight., • Strong understanding of project delivery workflows, client expectations, documentation standards, and coordination requirements., • Experience contributing to documentation updates, design standards, and QA/QC workflows through GitHub or similar platforms., • Proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • RCDD (Telecom/ICT) — preferred, • EIT — plus, • PE — plus, • CCNA — plus, • CDT — preferred, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.$145,000 - $180,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Position The Principal, Consultant is a senior-level technical leader responsible for delivering complex, multi-discipline projects and serving as a trusted subject matter expert within your discipline. You may serve as the Project Lead on selected projects, where you’ll be accountable for delivering work profitably, maintaining alignment with scope, and evaluating project health regularly to identify risks early and keep work on track. You’ll lead discipline-specific design efforts, elevate quality, and ensure coordinated, high-performance project delivery across teams. You’ll document client-specific processes and deviations from TEECOM standards to support onboarding, delegation, and consistent delivery. You’ll strengthen TEECOM’s foundations by modeling best practices, contributing to discipline documentation, authoring Pull Requests, and supporting improvements to tools, standards, and workflows. You’ll collaborate closely with Group Leads, Team Leads to ensure consistent application of standards and to resolve challenges. Externally, you’ll cultivate strong client relationships—serving as a trusted technical advisor through clear communication, reliable execution, and sound engineering judgment. You’ll also contribute to pursuits and interviews, shape technical narratives, and participate in client discussions that strengthen TEECOM’s credibility and help win strategic work. Internally, you’ll mentor engineers and production team members by providing technical guidance, design reviews, and actionable feedback that improves project outcomes and supports their growth. While not a people manager, you play a key role in developing TEECOM’s capability and strengthening discipline excellence. This position reflects strong technical expertise, reliable project leadership, disciplined execution, and a commitment to strengthening TEECOM’s standards, systems, and delivery. • As a Principal, Consultant, your impact comes from strong technical leadership, supporting the development of others, and contributing to improvements in TEECOM’s systems and discipline practices. You contribute in three key ways:Technical Leadership, • You elevate project outcomes by leading technical decisions and ensuring design quality, coordination, and documentation meet TEECOM’s standards., • You guide Designers, engineers, and production team members by providing clear rationale, helping them navigate design challenges, and reinforcing disciplined workflows., • You build trust with clients through clear communication, reliable follow-through, and a strong command of your discipline.Mentor and Support Engineers, • You strengthen project teams by coaching engineers and Designers, developing their judgment, and helping them improve design clarity and documentation quality., • When serving as a Mentor, you broaden your mentee’s experience by involving them in client conversations, site walks, design reviews, and documentation discussions., • You accelerate their growth by setting clear expectations, delegating meaningful work, and providing timely, constructive feedback—including through participation in quarterly performance assessments.Improve the TEECOM System, • You reinforce firmwide consistency by contributing to discipline standards, templates, and documentation through clear, well-organized Pull Requests., • You identify workflow or coordination gaps and propose improvements that enhance clarity, efficiency, and scalability., • You capture client nuances, lessons learned, and best practices to strengthen onboarding, delegation, and cross-team alignment., • You deliver coordinated, accurate, and well-documented discipline-specific and multi-discipline work on time, on budget, and to TEECOM’s quality standards., • You identify risks early, communicate them clearly, and make sound decisions that minimize rework and maintain project momentum., • You maintain strong utilization and contribute to financially successful projects within the scope and expectations set by the Project Lead or Group Lead., • You keep project documentation complete, accurate, and current—including design decisions, meeting notes, scope clarifications, and updates to the Design Decision Log (DDL)., • You build client trust through clear communication and reliable follow-through, supporting pursuits by providing scope input, drafting or refining discipline fee proposals, and participating in interviews when needed., • You actively participate in client relationship development through networking events and conferences, direct outreach to clients and partners, and sharing intel gathered through documented interactions., • You strengthen TEECOM’s system by offering constructive feedback on templates, tools, and workflows and by contributing targeted Pull Requests that improve clarity and consistency., • You mentor Designers, engineers, and production team members through hands-on guidance, markups, and feedback that build judgment and strong documentation habits., • When paired as a Mentor, you meet regularly with your mentee, involve them in meaningful project activities, delegate with clear expectations, and contribute performance input to support their development., • You contribute to team and discipline knowledge through design reviews, internal discussions, and sharing lessons learned., • You stay current with industry trends and manufacturer updates and share relevant insights with your teams., • You collaborate effectively with Project Leads, Group Leads, and cross-discipline teammates to resolve coordination issues and support high-quality delivery., • You model TEECOM’s Core Values—Care, Trust, and Value—through communication, documentation, teamwork, and technical execution., • You are recognized by your teams as a reliable contributor whose work elevates design quality and project outcomes., • These responsibilities and expectations represent what is required to successfully perform the essential functions of this role.Annual and Quarterly, • Partner with Project Leads, Group Leads, and Team Leads to strengthen delivery consistency, coordination strategy, and discipline standards across projects., • Maintain visibility into project financial performance, scope alignment, and delivery health—identifying risks early and recommending adjustments that protect profitability and predictable outcomes., • Contribute to annual business planning by identifying client needs, emerging opportunities, and discipline trends that inform TEECOM’s strategy., • Support client relationship development through business reviews, strategic discussions, and participation in pursuits that strengthen long-term partnerships., • Lead or contribute to technical design reviews and QA/QC efforts that reinforce TEECOM standards, documentation clarity, and coordinated delivery., • Strengthen TEECOM’s system through targeted Pull Requests, documentation updates, and captured lessons learned that improve discipline workflows and scalability., • Collaborate on workload forecasting, resource planning, and delivery standards that support cross-team alignment and delivery predictability., • Contribute to discipline knowledge-sharing through training sessions, internal workshops, conferences, or TEECOM University participation., • When serving as a Mentor, provide structured performance input and development guidance that strengthens technical growth and leadership readiness.Monthly and Biweekly, • Lead discipline design, coordination, and documentation efforts—ensuring alignment with TEECOM standards, client expectations, and project objectives., • Maintain visibility into project schedules, staffing assumptions, and scope alignment—adjusting plans as needed to protect quality, profitability, and delivery momentum., • Lead or participate in key client and coordination meetings, documenting critical decisions, risks, and deviations in the Design Decision Log (DDL) and project tools., • Conduct or contribute to design reviews and QA/QC efforts that reinforce coordination integrity and technical excellence., • Advance discipline standards and workflows through targeted Pull Requests and documentation updates that improve clarity and onboarding consistency., • Support pursuits by refining discipline scope assumptions, technical strategies, and fee inputs to align with delivery realities., • Maintain financial accountability by supporting billing clarity, scope validation, AR follow-up, and accurate time and expense reporting., • When serving as a Mentor, delegate meaningful responsibility, provide structured feedback, and reinforce technical judgment and documentation discipline.Weekly and Daily, • Maintain alignment across projects by participating in coordination, client, and internal team meetings—clarifying priorities, surfacing risks early, and supporting forward momentum., • Lead technical guidance through design reviews, markups, and real-time feedback that strengthen coordination, documentation clarity, and delivery quality., • Maintain disciplined documentation across GitHub, Asana, Callback One, and the Design Decision Log (DDL)—ensuring decisions, client nuances, and coordination outcomes remain clear and traceable., • Support pursuits and active project work by refining scope assumptions, design strategies, and technical direction that align with TEECOM standards and client expectations., • Communicate proactively with clients, design partners, and contractors to resolve issues, maintain alignment, and keep projects moving forward., • Monitor project health—including scope alignment, schedules, deliverable quality, and coordination readiness—and recommend adjustments when risks emerge., • Execute discipline design, coordination, and technical decision-making with strong judgment while reinforcing TEECOM workflows and documentation practices., • Maintain accurate time, expense, and project updates that support forecasting, billing, and delivery visibility.As Needed, • Support Additional Service Agreements (ASAs), scope adjustments, and proposal development to maintain alignment between delivery realities and contractual expectations., • Strengthen client relationships by participating in strategic discussions, industry events, and outreach that supports long-term partnerships and future opportunities., • Contribute to recruiting, mentoring, and team development through interviews, coaching, and participation in internal initiatives that strengthen TEECOM’s discipline capability., • Conduct site visits, field verifications, and programming sessions as required, documenting findings clearly to support coordinated delivery., • Contribute to TEECOM’s thought leadership and marketing efforts by sharing technical insights, lessons learned, or project-based content., • Support cross-team delivery during high-demand periods or complex project phases to maintain firmwide alignment and momentum., • Supervisory: When serving as a Mentor, you provide structured coaching and quarterly performance feedback for assigned mentees. You support discipline execution across projects by aligning Designers, engineers, and production team members with priorities, scope, and TEECOM standards, while surfacing dependencies, risks, and resourcing needs to Project Leads, Group Leads, or Team Leads for broader action., • Mentorship: Provide advanced technical guidance and design direction to Designers, engineers, and production team members. When paired as a Mentor, you broaden your mentee’s experience through design reviews, client discussions, and complex coordination challenges, reinforcing strong engineering judgment, documentation habits, and disciplined workflows., • Training: Contribute to discipline training by sharing lessons learned, participating in internal reviews, and supporting the development of training resources that improve technical consistency and delivery quality across teams., • Education: Bachelor’s degree in Engineering (Electrical preferred), Architecture, or a related field; or equivalent technical experience., • Experience: 8+ years of experience in AEC or related professional services with strong discipline-specific capability. (ICT, Audiovisual, AV, Acoustics), • Demonstrated experience delivering coordinated, high-quality designs and making sound decisions within your discipline., • Ability to lead discipline-specific portions of complex, multi-stakeholder projects with minimal oversight., • Strong understanding of project delivery workflows, client expectations, documentation standards, and coordination requirements., • Experience contributing to documentation updates, design standards, and QA/QC workflows through GitHub or similar platforms., • Proficiency in Autodesk (AutoCAD, Revit), Bluebeam Studio, Microsoft 365 Suite, Google Workspace, and GitHub.Industry certifications preferred by discipline:, • CTS-D (Audiovisual) — preferred, • EIT — plus, • PE — plus, • CDT — preferred, • PMP — plus, • These physical demands represent what is required to perform the essential functions of this job. Reasonable accommodations will be provided as needed., • Prolonged desk work using a computer, keyboard, mouse, and telephone., • Regular reading, writing, and communication in virtual and in-person settings., • Occasional travel to client sites for meetings, surveys, or inspections., • Site walks may require standing or walking for extended periods, climbing stairs, and navigating construction or utility areas., • Field activities may involve bending, kneeling, or maneuvering in confined spaces., • May occasionally lift or move equipment weighing up to 25 pounds., • These work environment characteristics represent the conditions encountered while performing essential job functions. Reasonable accommodations will be provided as needed., • Approximately 75% of work is performed in a remote or office environment using standard office equipment., • Approximately 25% occurs at client sites, including construction environments and existing facilities., • Construction sites may include exposure to elevated noise levels, dust, uneven or unfinished walking surfaces, variable lighting conditions, and active construction operations., • Utility rooms and similar spaces may have restricted access or may not fully comply with ADA accessibility standards. When access limitations exist, TEECOM will support coordinating reasonable accommodations with site-controlling contractor or alternative means to perform essential job functions., • All accidents, near misses, and unsafe conditions must be reported immediately to the site superintendent and internally to People Operations.$145,000 - $180,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to making sure that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview process, the compensation may vary within the stated range. TEECOM offers a comprehensive benefits package to support employees and their families, including medical, dental, and vision insurance for employees and their dependents, basic and voluntary life insurance, short-term and long-term disability coverage, a 401(k) plan with profit-sharing contributions, paid parental leave, lifestyle and legal benefits, pet benefits, and performance-based bonuses. Full-time exempt team members also enjoy flexible time off, and all employees receive nine scheduled paid holidays.Your level will be evaluated and determined during the interview process. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We're TeeTurtle, a consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences. Inclusivity is at the heart of what we do—we strive to create a welcoming space for all fans and team members, celebrating diverse perspectives and voices. We’re excited to continue expanding our team and fostering a culture where everyone can thrive! Position Description The Senior E-Commerce & Digital Marketing Manager is responsible for owning hands-on execution, analysis, and optimization of e-commerce sales and marketing activities. This role ensures an exceptional customer experience on company websites, maintains consistent messaging and branding across email, social, and on-site platforms, and coordinates omni-channel graphic design needs through clear briefs, asset review, and cross-functional follow-up. Key responsibilities include tracking and analyzing sales and marketing performance, translating findings into actionable recommendations, supporting decisions related to product mix, promotions, and marketing efforts, and executing work that improves sales and profitability. The role also supports integrated marketing campaigns, monitors KPIs, conducts market research, coordinates required creative assets, manages project timelines, and partners with internal and external stakeholders to complete e-commerce initiatives. In addition to the accountabilities listed below, other duties and projects may be assigned. Primary Accountabilities Marketing Execute integrated marketing campaigns, including email marketing, paid advertising, and social media, to drive on-site performance, support ROI goals, and align with financial targets. Monitor and track KPIs across marketing channels; analyze campaign performance; prepare actionable insights; recommend data-driven optimizations; and identify new opportunities for testing or improvement. Stay current on competitor marketing activities and customer sentiment through informal market research activities, including newsletter monitoring, industry publications, online price checking, and customer feedback review, to inform recommendations for pricing, product development, and marketing. Coordinate with the graphic design team to ensure all required assets are finalized, meet necessary specifications, and are delivered promptly for Amazon, e-commerce, and wholesale channel requirements. Review licensed marketing submissions and support the approval process to confirm licensor requirements align with marketing guidelines and to help keep items moving through approval steps for on-time release. E-Commerce Own day-to-day e-commerce product management activities; apply current e-commerce best practices; coordinate with external e-commerce vendors; and track vendor follow-through to support successful tech-related projects. Implement e-commerce plans so product launches, marketing promotions, and evergreen campaigns meet specifications, align with internal best practices, and support a cohesive end-to-end user experience. Monitor and track sales performance to daily sales targets by brand to ensure historical performance is accurately documented Identify opportunities to improve conversion rates, average order value (AOV), and overall customer experience across the e-commerce platform. Maintain and audit the accuracy and quality of product data, descriptions, and imagery on the website and external marketplaces, partnering with internal teams to resolve gaps. Propose sales promotion calendar recommendations aligned with established guidelines to support the annual planning process. Project Management Manage assigned e-commerce initiatives from planning through launch, including new product launches, website feature rollouts, and seasonal sales campaigns. Establish clear project scopes, develop detailed work breakdown structures, and set realistic deadlines using project management methodologies to ensure projects are completed on time and within budget. Coordinate with internal teams such as Customer Service, Graphic Design, Product Development, Creative, and Operations, and external partners such as IT Geeks, Klaviyo, and Shopify, to complete project objectives and flag billing, hours, cost, or value concerns for review. Track project progress against goals, manage risks and dependencies, and provide regular status reports to stakeholders and senior management. Support project evaluation by preparing cost-benefit analyses that summarize strategic value, financial viability, resource needs, and alignment with organizational goals. Estimate potential project returns, including revenue gains, cost savings, and intangible benefits, against projected resource expenditure and investment, and provide recommendations on prioritization. Team Management Provide regular feedback, coaching, and goal-setting to drive performance and engagement Communicate business priorities, direction, and announcements with team to support organizational alignment Create and maintain reference materials, process documentation, campaign information, and project trackers to ensure information is accurate, available, and easy to use. Conduct weekly and monthly team meetings, lessons learned meetings and root cause analysis meetings to solve problems and drive continuous improvement Skills & Competencies Communication: Communicates information clearly and concisely; listens actively; adapts communication style to audience; presents clearly through spoken word; effectively communicates content through multiple mediums; develops effective communication plans for departmental functions; employs effective strategies to resolve conflict Problem-Solving: Proactively identifies opportunities for process improvements and recommends/implements actionable solutions; identifies problems effectively; identifies creative solutions that offer long-term resolutions; identifies root causes of problems and looks for corrective solutions Analytical & Critical Thinking: Recognizes gaps in concepts and processes, and actively seeks out information to fill those gaps; looks for efficiencies and workflow optimization across departmental functions; develops plans that derive from multiple sources of information Priority & Task Management: Develops logical and systemic processes to achieve goals and deliverables; visualizes required steps and identifies potential risks and roadblocks to delivery; tracks progress on tasks and assesses priorities when needed to assess priorities, process, and sequencing to identify required pivots Project Management: Conceives, designs, oversees, and manages projects to ensure successful completion that drive departmental strategy; anticipates risks and plans ahead; troubleshoots effectively and makes changes in response to new information or incoming data Execution: Designs, assesses, and implements effective plans that ensure successful outcomes across departmental functions; balances time and priorities across departmental functions; supports team to minimize mistakes and delays Delivering to Stakeholders: Understands stakeholders' goals; tailors work to achieve goals and drive results; knows when to ask questions to seek and maintain alignment; identifies appropriate solutions and recommendations and develops creative solutions when obvious ones are not available to achieve stakeholders' goals Leading Teams: Effectively assesses team members' strengths and weaknesses to assign and delegate work effectively and find opportunities for coaching and mentorship; supports learning and development to advance individual and team effectiveness Qualifications Bachelor's degree or equivalent years of experience Minimum 3-5 years of experience Required: Google Suite, including advanced Google Sheets proficiency; Shopify (or comparable e-commerce platform); Klaviyo or comparable email marketing platforms; Paid digital advertising platforms; social media management tools Preferred: Tiktok Shop Commitment to Diversity, Equity, and Inclusion Ability to travel (est. 1-2 times per year) U.S. Residency Compensation and Benefits The salary range for this position is $90,000 - $110,000 + up to 15% bonus eligibility. We also offer Medical, dental, and vision coverage through our ICHRA program, with monthly company contributions toward coverage 20+ days of PTO annually, increasing by 1 day for each year of service, plus paid holidays 401(k) with a company match 75% employee discount and free shipping on and Flexible, remote-first work environment that supports work-life balance A creative and fast-paced work environment A culture of integrity, compassion, curiosity, and calmness The Hiring Process We require you to submit the following to consider your application: Resume Answers to all required application questions Please submit your application promptly, as we will close the role and no longer accept applications once we have received a sufficient number of strong candidates. If selected to move forward after an initial application review, candidates can expect the following stages: Stage 1: Complete a typing assessment and participate in a video screening via Google Meet. Candidates must complete the typing assessment before the screening interview. Stage 2: Final interview with a panel via Google Meet Submit your application as soon as possible, as the role will close once we receive enough strong candidates. We will reach out to candidates via email, please check your email settings to ensure that emails from _ will not be forwarded to your spam folder. TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers@teeturtle.com with the subject line “Accommodation Request - Name of Position”. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Job Title: Senior Product Manager, RCM AI Location: US - Remote Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Position Summary: As a Senior Product Manager at PointClickCare, you will own and drive the AI product roadmap for Revenue Cycle Management, starting with Billing Advisor, our AI-powered platform that identifies potential billable events for skilled nursing and senior living facilities, and extending to the next generation of AI advisors across pre-billing validation, collections, and claims workflows. This is not a greenfield role. You are taking ownership of a product that is live with customers and heading into general availability. You will work in a complex, high-stakes domain where your product outputs directly affect whether facilities get paid and whether claims are denied. You need to be equally fluent in AI product behavior and billing workflows. You contribute to the vision and strategy of your product area, define and own roadmaps, and drive execution and delivery of compelling value to users and customers. To succeed in this role, you combine product management experience in AI or ML-powered products with a working understanding of how AI recommendations translate into real operational outcomes for billing and RCM teams. You bring a collaborative approach to leadership, a track record of shipping AI products to production customers, and the credibility to earn the trust of both engineering teams and clinical-financial end users. Key Responsibilities: • Own the full product lifecycle for one or more RCM AI Products from 0-1, GA launch, and through growth. This includes managing active customers, defining adoption metrics, tracking recommendation utilization, and driving expansion., • Define and own the roadmap, prioritizing opportunities across billing, claims, collections, and pre-billing workflows where AI can reduce denials, surface missed revenue, and reduce manual effort., • Translate AI model outputs, confidence thresholds, and recommendation accuracy tradeoffs into product decisions and customer-facing feature design., • Define success metrics for AI products that go beyond traditional SaaS KPIs, including recommendation adoption rate, billing event capture rate, and measurable revenue impact per customer., • Partner with advanced technology, data science, engineering teams, and other cross-functional teams to evaluate model performance, define customer feedback loops, and close the gap between AI output quality and customer trust and adoption., • Use qualitative and quantitative techniques to understand current and future customer needs, including direct engagement with billing managers, RCM directors, and facility operators., • Understand company strategy and contribute to the multi-year RCM AI roadmap, identifying the sequence of AI advisors that maximize customer value and PointClickCare's competitive differentiation., • Prioritize product investments and trade-offs using data-driven analysis and good judgment to build compelling business cases and quantify return on investment., • Engage with UX, Engineering, Technical Writers, and other product managers using agile processes and Design Thinking to ensure concepts are valuable and feasible., • Work with Sales, Marketing, Professional Services, and Customer Success to drive successful product launches, beta programs, and customer adoption of AI capabilities., • Participate in industry events and lead customer-facing and partner-facing engagements as a product expert., • Understand the competitive landscape for AI in RCM and healthcare billing., • Inspire, energize, and motivate cross-functional teams. Required Skills & Qualifications: • Bachelor's degree in business, Healthcare technology, computer science, or a related field., • 5+ years of software product management experience, with at least 2 years as the primary product owner of an AI or ML-powered product shipped to production customers., • Healthcare billing, revenue cycle management, or claims experience is required. Candidates without working knowledge of RCM workflows, payer operations, or medical billing will not be competitive for this role., • Demonstrated track record of managing products through beta programs and into general availability, including customer onboarding, adoption tracking, and post-launch iteration., • Experience defining success metrics and feedback loops for AI products, including recommendation adoption, model performance monitoring, and customer trust signals., • Ability to work at the intersection of domain expertise and AI product design, translating billing workflow knowledge into AI feature requirements and vice versa., • Strong written and oral communication skills with internal and external stakeholders, including the ability to explain AI behavior and limitations to non-technical customers and executives., • Solid understanding of agile practices and experience working with cross-functional teams including data science and ML engineering., • Experience managing SaaS products. US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $207,900 - $231,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks • Benefits starting from Day 1, • Retirement Plan Matching (RRSP & 401K), • Flexible Paid Time Off, • Lifestyle/Wellness Spending Account, • Parental & Caregiver Leaves, • Fertility & Adoption Support, • Continuous Development Support Program, • Employee Assistance Program, • Learning Programs & Resources, • Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote $207,900 - $231,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! We are seeking an experienced Manager, Global Billing Operations to lead and scale our billing processes across a global customer base. This role owns the translation of complex SaaS contracts into accurate, timely, and compliant billing outcomes, while also overseeing collections and ensuring efficient cash realization. You will partner closely with RevOps, Deal Desk, Sales and Finance leadership to ensure billing processes are scalable, audit-ready, and aligned with business growth. This role requires a balance of hands-on operational execution, strong judgement, and process ownership, with a focus on automation, continuous improvement, and cross-functional alignment. Billing Operations & Collections • Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies, • Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery, • Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact, • Serve as the primary escalation point for complex billing issues, disputes, and exceptions, • Lead collections processes, including AR aging, follow-ups, and dispute resolution, • Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness, • Ensure timely and accurate cash application and reconciliation Process Ownership & Optimization • Own and continuously improve billing and AR processes to driving scalability and efficiency, • Identify and implement automation opportunities across systems and workflows, • Standardize processes across regions, entities, and customer segments Cross-functional Partnerships • Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution, • Partner with Sales and customer stakeholders to resolve payment delays and escalations, • Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards Controls, Compliance & Audit • Ensure billing and AR processes are SOX-compliant and audit-ready, • Own execution and documentation of key billing and AR controls, • Support external audits, including documentation, walkthroughs, and issue resolution, • Maintain compliance with global tax, invoicing, and regulatory requirements Team Leadership • Lead, mentor, and develop a high-performing Global Billing Operations team, • Establish clear goals, priorities, and performance expectations, • Drive a culture of accountability, continuous improvement, and customer focus, • 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology, • 3+ years of people management experience, • Strong Order to Cash experience, • Strong experience with NetSuite and Salesforce, • Deep understanding of billing processes, invoicing structures, and collections workflows, • Experience operating in a high-growth, complex deal environment, • Experience with automation, AI, or process improvement initiatives, • Strong analytical, problem-solving, and communication skills, • Familiarity with ASC 606 and revenue recognition considerations, • Experience with marketplace billing (AWS, Azure) and third-party invoicing tools (e.g., Coupa, Ariba), • Exposure to Government portal WAAF, including tax and multi-entity environments The base salary range for this full-time position is $92,000-$137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process. #LI-Remote Why should you join Recorded Future? Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers. Want more info? _: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence , & _: What’s happening at Recorded Future _: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field _: History of Recorded Future _: Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at _ Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Recorded Future maintains a drug-free workplace. Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.

Department: Engineering Level: Senior (IC) Reports To: Senior Engineering Manager Version Date: May 2026 About Curology: Curology’s mission is to make effective, personalized skincare accessible. We were founded by dermatologists who believe everyone should have access to skincare products that actually work. Today, our licensed dermatology providers have helped millions of patients across all 50 states make that mission a reality. We combine expert medical care with personalized prescription formulas and dermatologist-developed skincare essentials to deliver science-backed solutions that meet people where they are. Join us in our mission to transform skin health and enhance lives—one patient at a time. Mission of the Role: The mission of the Senior Software Engineer is to architect and deliver high-quality, reliable solutions to Curology’s most critical technical challenges—playing a central role in evolving our platform from a monolithic system into a scalable constellation of microservices. Reporting to the Senior Engineering Manager, this role spans both patient-facing applications and internal tools that support business scale. Success requires the judgment to move quickly without sacrificing quality, the rigor to own outcomes end- to-end, and the technical leadership to raise the bar for the engineers around you. The ideal candidate ramps fast, contributes to production code early, and brings deep backend expertise paired with the curiosity to operate across the stack. Essential Functions and Impact Areas: Platform Migration & Architecture • Lead the migration of services from our monolithic codebase to a distributed microservices architecture—designing for scalability, reliability, and long-term maintainability., • Design and build microservices that integrate cleanly into our broader distributed system, with strong attention to observability and fault tolerance., • Apply sound architectural patterns across APIs, database schemas, and event-driven systems—making decisions that won’t box the team in as we scale., • Anticipate where architectural decisions create downstream risk, raise them early, and bring a concrete path forward. Engineering Execution & Delivery • Deliver production-ready code at a high cadence—contributing meaningfully within the first 30 days and sustaining that pace as scope grows., • Write advanced, adaptable code that captures the core essence of the solution and holds up as requirements evolve., • Identify and resolve production issues—individually or as part of a team—and take technical ownership of the health of systems you touch., • Distinguish reversible from irreversible decisions and act accordingly: move fast where it’s safe to, slow down where it matters. Cross-Functional Partnership • Serve as a technical partner in cross-functional settings—representing the engineering perspective to technical and non-technical audiences with clarity., • Work collaboratively with product, design, and data science to ship solutions that meet patient and business needs., • Communicate progress, blockers, and risks proactively—not at the deadline. Mentorship & Technical Standards • Mentor and coach mid-level and senior engineers—helping them grow their craft through direct feedback, pairing, and code review., • Role model high technical, cultural, and process standards: quality is the baseline, not the goal., • Continuously build and share domain expertise—turning what you learn into leverage for the team. AI-Augmented Engineering • Actively use AI tools (e.g., ChatGPT, Claude, Gemini) to accelerate design, code generation, debugging, and documentation—with a clear point of view on where AI helps and where human judgment is non-negotiable., • Review AI-generated outputs critically before acting on them—take personal accountability for everything you ship, regardless of how it was produced., • Share what’s working and what isn’t with your team—AI fluency grows collectively, not just individually., • 5–7+ years of experience in a full-stack, frontend, or backend software engineering role delivering production-ready code (majority backend; full-stack a strong plus)., • Hands-on experience designing, building, and operating microservices in a production distributed system., • Hands-on experience with AWS infrastructure and/or DevOps-related tasks., • Strong programming skills in TypeScript/Node.js, Python, SQL, JavaScript, and React (or similar, • modern front-end frameworks)., • Experience with architectural patterns of large, high-scale applications, including well-designed, • APIs, database schemas, and event-driven architectures., • Working knowledge of both relational (e.g., MySQL/PostgreSQL) and NoSQL databases., • Experience working collaboratively with cross-functional teams including design, product, and, • data science., • Proficiency with automated testing, continuous integration, and modern engineering workflow, • practices., • Builder mindset: hands-on, willing to jump in, explore the unknown, and make things happen on ambiguous, fast-moving projects., • Demonstrated AI fluency: hands-on experience using enterprise AI tools in your engineering workflow to accelerate design, code generation, code review, debugging, and documentation., • Strong judgment in AI-assisted work: a track record of critically reviewing AI-generated outputs before acting on them, and a clear point of view on where AI augments engineering versus where human oversight is non-negotiable. Preferred: • Experience with contract testing (Pact or similar) across service boundaries, • Experience in HIPAA-regulated environments with PHI handling requirements, • Familiarity with saga patterns, Step Functions, or orchestration testing, • Experience with service-oriented or microservices architectures, • Experience coordinating manual QA, including offshore teams Nice to have: • Familiarity with AWS-native tooling (EventBridge, SQS, Lambda, Step Functions), • Experience testing e-commerce platforms., • Exposure to testing subscription billing or payment processor integrations., • Experience with observability tooling as part of a quality strategy, • Familiarity with feature flag testing strategies (LaunchDarkly or similar), • Exposure to mobile testing surfaces (iOS/Android) in addition to web Location: • Remote (Pacific Time Zone preferred), • 💰 Competitive compensation and equity package (RSUs), • 🥼 Comprehensive benefits: Medical, dental, vision, FSA and HSA, supplemental coverages (critical illness, accident, hospitalization), and 401(k), • 🧘🏻‍♀️ Access to wellbeing perks, including OneMedical, Spring Health, SoFi, and Employee Assistance Program, • 🌴 Flexible paid time off and holiday policy, • 🐣 Paid parental leave (birthing and non-birthing parents), • 💜 Employee donation matching program, • 🫱🏻‍🫲🏽 Culture Committee and employee resource groups for virtual and in-person connectivity, • ✨ Complimentary VIP Subscription to Curology or Agency, plus online retail discount The estimated base salary range for this role is 150-180k plus a competitive equity package and benefits. Actual compensation will be determined based on several factors, including location, skills, experience, and job-related expertise. Our Typical Interview Process*: *Subject to change based on role • 30 minute Recruiter screen (phone), • 45-60 minute technical assessment (Live or take-home), • 30 minute interview focused on values and team collaboration (Google Meet or Zoom), • 30-45 minute final round interview with Hiring Manager or Team Leader (Google Meet or Zoom)

Who We Are Nava is on a mission to #fixhealthcare. Nearly 160M Americans rely on their employers for healthcare — yet the system is broken, bloated, and dominated by incumbents who resist change. Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country. We’re the first to combine brokerage know-how with proprietary tech like HQ: our AI-powered benefits platform, designed to help HR teams take control of renewals, simplify strategy, eliminate spreadsheet chaos, and empower employees to navigate their benefits with ease. In a $50B industry hungry for change, Nava is built to win — lowering costs for employers, delighting employees, and reshaping how healthcare works for millions of Americans. We’re hiring a Large Group Client Associate to join our Client Success team. This role is designed for a polished, detail-oriented benefits professional who is ready to step beyond pure analyst work and begin owning client relationships, while still partnering closely with Senior Client Managers and Account Executives on complex, evolving accounts. This is an ideal next-step role for a Senior Benefits Analyst or junior Account Manager who is hungry for growth and wants the opportunity to both own a book of business and learn alongside seasoned consultants. You’ll act as a secondary Client Manager on some of our largest and most sophisticated employer groups (800–3,000 lives), while also independently managing a portfolio of smaller fully insured large groups (100–200 lives). At Nava, this role sits at the intersection of technical excellence and relationship management. You’ll sharpen your consulting voice, expand your strategic exposure, and deepen your benefits expertise while directly contributing to our mission to #fixhealthcare. You’ll have access to modern, AI-powered tools that streamline the tactical work and give you more space to focus on what matters most: delivering meaningful outcomes for employers and employees. This is a fully remote role, with a strong preference for California-based candidates or those with extensive large group experience who are willing to travel to California for in-person client meetings. Support Complex Large Accounts as a Secondary CM: Partner with Account Executives on large, multi-layered employer groups (750–3,000 lives). Contribute to strategy, reporting, renewal preparation, vendor coordination, and client deliverables while learning advanced consulting approaches in real time. Own a Book of Business Independently: Serve as the primary day-to-day contact for a portfolio of smaller large-group clients (100–200 lives). Manage plan-year servicing, respond to client inquiries, coordinate with carriers and vendors, and build strong, trust-based relationships. Execute Core Benefits Analyst Responsibilities: Handle the tactical and analytical foundation of client servicing, including: Spreading and analyzing financials for renewals Carrier marketing and quoting support Reporting and data analysis Maintaining and configuring ben-admin systems Eligibility and billing support Vendor coordination and day-to-day servicing tasks Lead Renewal & Open Enrollment Preparation: Build renewal and open enrollment presentations, develop employee education materials, support budget modeling, and ensure timelines are met across all stakeholders. Create and Present Client Deliverables: Develop decks, reports, and financial summaries and confidently present to HR teams and client leadership for straightforward groups, while supporting senior teammates on more complex presentations. Strengthen Client Experience: Collaborate cross-functionally with internal operations, member support, and external vendor partners to ensure seamless execution and an elevated client experience throughout the year. We recognize experience can come in many forms, but recent, hands-on brokerage experience is a non-negotiable requirement for this role. If most of the below resonates with you, we encourage you to apply. Minimum 5+ years of recent employee benefits experience on the brokerage or consulting side supporting multiple employer clients simultaneously Active Health Insurance License required Demonstrated, hands-on experience supporting employer groups through renewals, carrier marketing, and open enrollment cycles within a brokerage environment Proven proficiency executing Benefits Analyst / Account Management responsibilities including financial spreading, quoting, reporting, and carrier negotiations Direct experience working inside or alongside benefits administration systems in a client-servicing capacity Strong Excel and PowerPoint / Google Slides skills with the ability to independently build financial analyses and client-ready presentations Confident written and verbal communication skills, with the ability to lead client calls and present renewal materials for straightforward groups Experience managing multiple client timelines, deliverables, and carrier/vendor relationships concurrently Professional polish, consultative mindset, and clear desire to grow into broader client ownership and strategic advisory work A clear and supported path from analyst-level execution to full client management ownership Exposure to both straightforward and highly complex employer groups, accelerating your learning curve The opportunity to work with industry-leading, AI-powered benefits technology that reduces manual work and increases strategic impact A collaborative, mission-driven team that values ambition, curiosity, and continuous development The chance to play a meaningful role in transforming how benefits are delivered and experienced, while building a long-term career in employee benefits consulting This is more than a stepping-stone role. It’s a launchpad for benefits professionals ready to stretch, own outcomes, and grow into the next generation of client leaders. Working at Nava As a remote-first company, Nava is committed to building a dynamic and inclusive culture where you have the autonomy to thrive. You’ll be supported by cutting-edge technology, a collaborative team, and a shared mission to revolutionize healthcare. Benefits Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health. Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial. Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage. Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP) Candidates from all backgrounds are encouraged to apply. We believe that solving America's healthcare problem requires leveraging America's greatest strength: our diversity. Healthcare affects everyone – and a team that includes people from all backgrounds and walks of life will be more effective at driving change than a homogeneous one. We are excited to build that kind of team at Nava.

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change. We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better. Location: Willing to do Remote, although highly prefer Dallas, TX fulltime onsite The Senior Product Manager - RCM Billing and Payments is responsible for building and growing our end-to-end member billing, rewards, client invoicing, payment collections, posting and reconciliations, reporting and analytics and supporting partner data exchanges. The role will drive has two charges: • Enable seamless, standardized, and multichannel (API, EDI, and Batch) Data Exchange frameworks including ingestion, mapping, translation, validations and support overall data management and governance with vendors and partners to support critical billing and payment workflows and, • Build scalable solutions and workflow automation, ensuring the highest level of data quality standards. The PM will build, drive, and execute product strategy while providing exemplary leadership, mentorship and guidance to their teams. This role will help shape and evolve the product function towards better processes, tooling, and execution as we aim to continuously improve our craft. Build and manage Lantern’s Interoperability and data products serving both internal and external stakeholders. Key areas of ownership include: • Leadership: Build and mentor high performing agile teams driving best in class execution and delivery of high-quality products, • Discovery: Perform deep discovery and user research with stakeholders, members, internal users, while considering legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion., • Strategy: create and drive the member experience product strategy coupling the front-end user/member experience with a world class care team service experience. Collaborate and align strategy with relevant stakeholders including presenting to and working with senior leadership., • Roadmap: create, align, and provide cross org visibility to TPA Data roadmaps. This role is both responsible and accountable for all work that happens around internal and external data exchanges., • Alignment: create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar., • Experimentation: Set the bar for when and where to experiment. Bring a data-driven approach to building products but leverage your experience and product sense to deliver the right products on time and within budget. Perform rapid experimentation where needed, test manually, build stat sig experiments that prove and disprove our hypothesis, • Approach: Apply product led growth concepts, letting our users (internal/external) shape our Analyze existing products, make the tough calls, say no, and create pitches and actionable plans for implementing new features. Make smart decisions applying 1 vs. 2-way door framework, • Process: Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org Manage the product development process and timeline to ensure targets are met on time and in budget, • Billing and Payments: We support calculation and collection of member cost share, collections, administer rewards and benefits, client invoicing, collections, reconciliation, reporting & analytics., • Enrollment, Eligibility, Accumulators, and Benefits Validation:, • Data and systems: we ingest multiple data sources – eligibility, claims, prior authorization feeds to drive our systems. We need to set specific standards and rules for the future to reduce operational overhead and increase simplicity in our service offering., • Internal tools and systems: we have several internal tools and systems that service different parts of the business, for example identifying provider / facility targets, credentialing providers etc. These systems need to be refined and developed to increase productivity., • Health Plan and Partnership Integrations: Be an Advocate and Support the member’s experience in conjunction with relevant integrations through health plans and digital health partners, • Reporting: Create scalable, accurate, differentiated internal and external reporting, • Internal: Executive Dashboards/ KPI visualization, • External: Client and Partner Reporting as a Product Qualifications • 7+ years’ experience in Product Management, Healthcare Data Management or related fields, • 5+ years in relevant specialty product area (Healthcare Payments, RCM, TPA, and X12 Data exchanges, technical services etc.), • Healthcare or HealthTech experience required, • Bachelor’s degree required, • Experience with startup/growth phase company, • Collaborating with both US and offshore teams, • Experience with Agile Scrum Methodology, • Ability to travel up to 1-2x/quarter Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Flexible Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description Summary The Revenue Cycle Medical Records Case Manager will support documentation of medical necessity by facilitating medical records (MR) collection and client outreach, by offering expert review and interpretation on a case by case basis, and by maintaining collaborative and productive relationships within the organization relating to Revenue Cycle Management. Job Responsibilities: • Successfully obtain necessary medical documentation by collaborating with and serving as a primary liaison between in-house billing operations, customer experience groups and clinic medical records departments, • Have a thorough understanding and knowledge of applicable CMS, state, and insurer medical policy and coverage guidelines (in particular LCD & NCD Coverage Criteria), • Ability to navigate and extract data from multiple versions of electronic medical records, including EPIC, • Serve as a source of knowledge for medical records (MR) review and interpretation, including in-depth review of provider progress notes and charts with the ability to identify critical data points highlighting why patient criteria meets medical necessity and summarizing in a succinct manner for health insurance companies, • An in-depth knowledge and understanding of oncology and organ health terminology (including chemotherapy treatments and well as immunotherapy treatments), • Develop and cultivate ongoing working relationships with other departments impacting revenue cycle performance, • Participate in weekly meetings, daily discussions, case reviews and continuing education to review key metrics, workflows, trends, and performance improvement opportunities, • Prioritize performance initiatives and ensure productivity goals are achieved within a timely manner while maintaining the highest quality of work standards for Q/A, • Follow department procedures and ensure all activities are documented and conducted within compliance standards with applicable business process requirements and regulatory requirements, • This role requires access to Patient Health Information (PHI) both in paper and electronic form. Therefore, employees must complete training relating to HIPAA & PHI privacy, General Policies and Procedure Compliance training and security training as a requirement of the job Qualifications: • At least 3 years of relevant experience, including but not limited to: health care administration, case management, nursing, oncology/transplant clinic, medical billing/coding, appeals and denials management and/or insurance collections, • Bachelor's Degree (BS, LPN, RN, BSN, BSHA), • Healthcare related field of study or equivalent experience (Clinical Case Managers) Required Knowledge, Skills and Abilities: • Knowledge of medical billing systems, medical terminology and abbreviations, basic procedure coding knowledge and health care nomenclature and systems, • Proficiency with G-Suite products, including Google Calendar and G-Sheets, and strong analytic skills with ability to interpret, evaluate and act on clinical information, • Previous experience working in an Oncology or Transplant clinical setting strongly preferred, • Excellent organizational, time management and problem solving skills, • Excellent interpersonal skills as well as the ability to work with a variety of internal and external colleagues from all levels of an organization, • Ability to work in a high performing, fast paced team environment that requires flexibility, • Ability to navigate across multiple customer demands and balance competing priorities successfully, • Ability to analyze, identify and articulate/report trends succinctly in a clear and concise manner, • Ability to solve problems using critical thinking skills, • Maintains confidentiality of sensitive PHI information The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $27 - $34 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit _. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: _ Please be advised that Natera will reach out to candidates with a @_ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • _, • _

We are able to accept candidates in CT or NC. ZenSource is seeking an Account Manager to retain, build, and strengthen client relationships for our SaaS platforms across healthcare, education, financial services and other B2B industries. You serve as the primary point of contact for clients, proactively identifying their needs, coordinating the right internal resources and Subject Matter Experts (SMEs) to resolve issues, and drive adoption of new features and enhancements through targeted upsell opportunities. A core responsibility is owning and enhancing our pre-sale content library with the latest case studies and other sales materials, as well as being the owner of the website and social media updates. The ideal candidate excels in B2B client-facing support, inside sales with a basic level of content creation capabilities. This is a ground floor opportunity with high-growth potential. Measures: • Client retention & satisfaction score, • Upsell revenue, • Website and social media channel traffic, • Website leadsReports to: Client Solutions Manager RESPONSIBILITIES: • Serve as the primary point of contact for client issues, triaging and routing requests to the appropriate subject matter experts across product, billing, training, and support to ensure timely resolution, • Proactively identify client pain points and opportunities for growth; lead product demos and recommend enhancements, training services, and upsell opportunities, • Drive consistent follow-through by tracking open issues, ensuring resolution, and confirming client satisfaction, • Own and manage the Product Asset Library, maintaining current materials and partnering with SMEs to develop new assets (e.g., one-pagers, case studies, social content), • Support the Director of Marketing in executing campaigns and related initiatives, • Partner with Sales and internal SMEs during the pre-sales cycle to support lead progression, demos, and solution positioning, • Own and maintain the company website, ensuring content is up to date and leveraging analytics to provide insights and recommendations, • Manage social media channels such as LinkedIn, including content creation, publishing, and performance tracking What it takes to succeed in this role QUALIFICATIONS: • 1–3 years of experience in a client-facing role (account management, inside sales, or customer success), preferably in a B2B SaaS or digital services environment, • Strong presentation skills with experience leading demos or client-facing discussions, • Highly organized with strong project management and follow-through, • Very friendly, welcoming and professional demeanor, • Experience with writing and creating presales content, • Experience as a web site content author making up dates, • Smart, high potential person wanting to learn and grow The Perks: • The best co-workers you’ll ever find, • Unlimited PTO, • Medical, Dental, Vision, 401k plus match, • Annual performance bonus eligibility, • Ongoing training opportunities, • Planned outings and team events (remote workers included!) PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Prolonged periods of sitting at a desk and working on a computer., • Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs.), • Frequent communication via phone, email, and video conferencing., • Work is performed in a temperature-controlled office environment with standard lighting and noise levels., • Position may require occasional travel to client site COMPENSATION: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $50,000-70,000 annually, with potential for performance-based bonuses, 401k with employer match, and medical benefits. EEO & Accessibility Statement Primacy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact _.

Description Kraft Kennedy is a leading technology and management consulting firm specializing in managed services, IT infrastructure, cybersecurity, and advisory solutions for professional services organizations. As a Managed Services Account Manager, you will play a pivotal role in ensuring client satisfaction and fostering long-term relationships across a portfolio of accounts. You will serve as the primary non-technical point of contact, collaborating closely with clients and internal teams to deliver exceptional service and drive strategic growth. You must live in one of these locations to be considered for this remote position. (Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, Nevada, South Carolina, North Carolina, Tennessee, Texas, Utah, Vermont, Virginia, DC, Kentucky, Pennsylvania, Ohio or Washington.) Key responsibilities include: • Serve as the non-technical point of contact for assigned group of Managed Services accounts and develop trusted relationship with both external and internal client team., • Ensure that accounts are satisfied with Kraft Kennedy's level of service, communicating feedback raised by the client to Kraft Kennedy management, while ensuring any concerns are resolved in an effective and timely manner, • Proactively interface with accounts on a regular basis to ensure their needs are being met via ad-hoc check-ins and routine status meetings, • Develop and maintain agenda / meeting notes for ongoing status meetings, while working with the internal team to prioritize follow-up items and communicate updates, • Work with the technical team to explore improvements for the client’s technologies, bringing those recommendations to the attention of the client and the internal sales team, • Coordinate the preparation, scheduling and execution of Quarterly Business Reviews and Annual Strategic Planning Meetings, • Drive relationship growth through scheduled in-person meetings at client locations, • Assist with the management of onboarding new clients and contacts, • Develop thorough understanding of any new and ongoing initiatives and manage the facilitation across client accounts, • Develop overall proficiency in internal systems and operating procedures, • Work with Procurement to ensure hardware/software renewals are processed in a timely manner, • Develop proficient understanding of Agreements and billing procedures for each client, • Review client invoices for accuracy and respond to any billing-related issues that arise Requirements • Bachelor’s degree preferred, • Demonstrated level of success in the development of client relationships, • Enjoy working with customers and external audiences, • High energy and drive with good negotiation skills, • Proficient with general office applications MS office etc., • Strong organizational, presentation, and customer service skills, • Strong written communication skills, • Interpersonal skills such as communication skills, active listening and customer-care, • Ability to multi-task and adapt to changes quickly, • Typing skills to ensure quick and accurate data entry, • Self-motivated with the ability to work in a fast moving environment, • Ability to travel periodically to client locations Benefits Why join us? · Family oriented team environment with strong emphasis on work life balance · Medical, dental, HSA, life and long-term disability insurance · 401k with company match · Phone reimbursement · Holidays/vacation/sick days · Cutting edge training on the latest technologies · Employee referral bonus program #LI-LM1

Hire Resolve is assisting legal organizations in hiring experienced legal professionals for multiple mid–senior level opportunities across a range of practice areas and business functions. These openings span several disciplines within the legal sector, including law firm and in-house roles, and are suited to candidates seeking progression toward senior specialist, manager, and leadership pathways (e.g., Senior Counsel, Managing Attorney, Practice Group Lead, Legal Operations Manager). • Provide legal counsel and practical risk-based guidance to business stakeholders and/or clients, • Draft, review, and negotiate contracts and legal documents (e.g., MSAs, NDAs, SOWs, commercial agreements), • Manage matters across areas such as corporate governance, employment, compliance, litigation, regulatory, privacy, IP, real estate, or transactions (based on background), • Oversee outside counsel, budgets, and matter strategy, including discovery, motion practice, settlement discussions, and reporting, • Support internal investigations, policy development, and regulatory response activities where applicable, • Ensure adherence to legal and ethical standards, confidentiality requirements, and document retention expectations, • Partner cross-functionally with HR, Finance, Procurement, Sales, Operations, and Security teams to improve legal workflows and outcomes, • Contribute to process improvement initiatives (e.g., playbooks, clause libraries, contract lifecycle management, matter management), • Produce clear written work product, presentations, and training for non-legal audiences, • Mentor junior team members and help elevate quality standards across the function, • Education/credentials (role-dependent):, • Juris Doctor (JD) from an ABA-accredited law school and active bar admission in at least one U.S. jurisdiction for attorney roles, or, • Bachelor’s degree (or equivalent) with relevant legal experience for legal operations, contracts, compliance, or specialist roles, • Paralegal/Legal Assistant roles may require an associate/bachelor’s degree and/or relevant paralegal certification (preferred), • Experience: Typically 5–12+ years of progressive legal experience (law firm and/or in-house), aligned to mid–senior level scope, • Demonstrated strength in one or more areas such as contracts, corporate/commercial law, employment, compliance, litigation management, privacy, regulatory, or legal operations, • Strong drafting, issue-spotting, negotiation, and stakeholder management skills, • Familiarity with common legal systems and tools (role-dependent), such as CLM, e-billing, matter management, document management, eDiscovery platforms, and Microsoft 365, • Excellent written and verbal communication skills in English; ability to translate legal concepts into actionable business guidance, • Ability to work independently, prioritize competing deadlines, and maintain high standards of discretion and professionalism, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development