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Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

@16/hr 1199 SEIU Union Membership and benefits after waiting period Driver's License Required Multiple Shifts Available Know, understand, and follow the NADSP Code of Ethics. • Recognize, prevent, and Report Abuse. • Support individuals’ unique capacities, personalities, and potential. • Advocate with, and help individuals to self-advocate. • Support individuals’ emotional, physical, and personal well-being. • Respect the human dignity and uniqueness of each individual. • Assist individuals to achieve and exceed their personal goals. • Demonstrate the ability to support positive behavior. • Demonstrates teamwork with the individual, co-workers, and families in implementing positive behavioral support strategies, consistent with available behavioral support plans. Support the individuals by providing a comfortable, functional, and positive environment. • Provide structure and support for the individuals. • Demonstrate respect for all people. • Demonstrates the ability to effectively teach skills to individuals. • Assist individuals to perform activities of daily living as independently as possible. Some hands-on assistance may be required. • Assist individuals with personal hygiene and ensure they the individuals are clean, well-groomed, and appropriately dressed at all times. Some hands-on assistance may be required. • Attain and maintain Approved Medication Administration Personnel (AMAP) certification (full-time and part-time positions only), and administer medication when required. • Implement goal methodologies, collect accurate data and accurately complete paperwork. • Communicate effectively with individuals served, team members, families, visitors, and others. • Participate in the planning and implementation of recreational activities. • Implement daily operations of the assigned residence. • Ensure all required documentation is accurately completed including but not limited to data, daily logs, and incident reports, • Attain and maintain certification in all mandatory training. • Perform SCIP-R, CPR, and First Aid as required; intervene and assist with behavioral issues. • Demonstrates knowledge of and attends to the medical, physical, psychological, and health needs of the individuals as required. • Ensure the safety of individuals in everyday situations as well as environmental emergencies. • Drive Agency vehicles to transport individuals, e.g. community outings, medical appointments, etc. • Prepare and cook meals according to the individual nutritional plan. Shop for food items as needed and ensure leftover food is stored properly. Perform basic kitchen maintenance tasks such as but not limited to emptying the trash and washing dishes. • Adhere to a pre-determined weekly schedule, working the hours scheduled per workweek including weekends, overnights, holidays, day, and/or evening shifts. • Attend and actively participate in training programs and staff meetings. • Adhere to and promote the mission, culture, and practices of the Agency.

Medical Coding, Posting and Collections. Ophthalmological Terminology Analyze and Manage Medical Collections, including communicating with patients and insurance companies to resolve outstanding balances. Utilize Computer Systems to Manage patient billing and Medical Records. Medicaid Claim processing and Posting.