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Job Description ABOUT HOKA At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement. We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. SUMMARY Our Sales Associates are integral to the success of the HOKA Brand. As a Sales Associate, it’s your job to create the best possible customer experience. You regularly share your passion and love for our products and invite everyone into the HOKA community through amazing service. DESCRIPTION As a Sales Associate, you create personalized shopping experiences that educate our customers about the HOKA Brand and products. You understand the importance of being a HOKA Expert and stay current on all products and technologies. You engage knowledgably with customers and ensure that all questions are addressed accurately and responded to before they leave the store. You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions. You assist management with administrative tasks, know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards. You maintain a clean and well organized back-stock and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety consciousness and respond to theft in accordance with our policies. You report to work on time and notify the Store Manager or Manager on Duty in advance if you will be late or absent. CORE COMPETENCIES As an effective Sales Associate, you know how to: Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program. Prioritize Brand and product knowledge training and share this knowledge in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders. Contribute to a team and cooperate to achieve goals. Multi-task in a fast-paced environment. Respond to problems or difficult situations with professionalism. Think critically to solve problems and approach challenges with agility. KEY QUALIFICATIONS Two (2) years retail experience preferred. High School Diploma or GED. Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers. Highly motivated team player and self-starter. ADDITIONAL REQUIREMENTS Flexibility of schedule and hours to meet the needs of the business. Valid State or Federal Identification. As part of our HOKA Family, you belong to more than a performance lifestyle Brand. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military, or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. If you need reasonable adjustments at any point in the application or interview process, please let us know. We know that creating space for people to identify themselves in the way in which they choose affirms our individual value and promotes a culture of mutual respect. Please feel free to let us know in your application which pronouns you use, for example: she/her/hers, he/him/his, they/them/theirs.

Our Human Resources Coordinator plays a pivotal role in the overall success of our operations in supporting the liaison between our Field and Corporate Teams. One would be tasked with onboarding, supporting on employee relations, and other HR-related functions. This position is an internship that may lead to a permanent role based on performance. Hourly Rate: $20/hr Duties & Expectations: · First point of contact for our Corporate & Restaurant employees and will be a key partner in the employee experience. Respond timely and accurately to queries from employees, managers, and business partners, flagging and escalating matters as needed. · Welcome on-site visitors, determines nature of business and announces visitors to appropriate personnel, assist in answering incoming phone calls; determine purpose of callers and forward call to applicable personnel. · Track and monitor the onboarding process from initial contact to employment start date. Coordinate onboarding/offboarding processes for full-time and part-time staff, process new hire paperwork, present information and materials to new hires, and ensure all onboarding/exiting tasks are complete within the appropriate systems. · Maintain accurate and up-to-date employee records, including personal information, employment history, and performance evaluations · Aid in developing and updating onboarding materials and procedures to enhance the new employee experience · Monitor reception area and conference rooms, keep them orderly and prepared for use. Handle food inventory assessment, place orders, and stage orders in the pantry in a neat fashion. · Office supply inventory assessment and ordering (i.e., printer paper, toner, or ad hoc requests). Qualifications Include: · Experience in high volume administration (including systems/database administration) in HR, recruitment or payroll. Have some knowledge of basic employment law and HR / Payroll practices. · Ability to effectively communicate and solve any critical situations · Ability to deal sensitively with confidential material and maintain confidentiality · Bilingual in English and Spanish required. We are proud to Offer: · Competitive Salary · Comprehensive Healthcare Benefits · 401k Retirement Plan · Paid Time Off Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity. Thank you in advance for your interest in this opening. Serafina Restaurant Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws.