Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
Looking for a Manager MUST HAVE Bagel Job Experience Job Summary: The store manager is responsible for leading all team members in the efficient and profitable operation of a Bagel shop. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. Store Operations: Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives. Service: Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company bagel recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of bagel. Training & Development: Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge. Demonstrates the ability to lead, effectively communicate. Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued. Ensures each team member has received proper training. Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly. Coaches and counsels team members for improved performance, documenting developmental plans as necessary.
- Provide excellent customer service to all patrons of the Water Hazard Bar + Lounge - Monitor and uphold qualify of service and products, ensuring they meet the style, culture, and cuisine. - Adhere to food and safety guidelines - Address and resolve any issues related to customer service or product quality - Familiarize yourself and adopt training protocols and all food and beverage descriptions for staff - Oversee inventory, stock control, and reporting - Ensure all equipment is well-maintained, serviced, and troubleshoot as needed - Maintain clean working areas - Enforce zero tolerance policy regarding alcohol consumption on premises, documenting and reporting any policy violations to the General Manager - Schedule, supervise, and support staff - Provide additional support to team as needed during busy times - This is not a comprehensive list of responsibilities, which can change at any time at the discretion of your supervisor. - Previous experience as Shift Supervisor, Head Bartender, or similar role, hospitality industry preferred - Experience working as a bartender - Ability to maintain a professional and courteous manner - Understanding of industry safety standards - Ability to lead with integrity and approachability - Ability to work with a team - Strong communication skills - A flexible schedule and ability to work nights and weekends as needed - Ability to meet the physical demands of the job, such as being on your feet for long periods of time and lifting up to 60 pounds
We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees as well as the continuous training of existing staff - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Develop strategies for improving our customers’ dining experience Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable
Job Title: Restaurant Supervisor ($18-$20) hour Reports to: Restaurant Manager, Assistant Manager Job Summary: Supervise restaurant staff, ensure excellent customer service, and maintain high standards of food quality, safety, and cleanliness. Key Responsibilities: Staff Management 1. Supervise servers, bartenders, hosts/hostesses, and kitchen staff. 2. Train new staff members. 3. Evaluate employee performance. 4. Address employee concerns and conflicts. 5. Schedule staff. Customer Service 1. Ensure excellent customer service. 2. Handle customer complaints and feedback. 3. Resolve issues promptly. Food Quality and Safety 1. Monitor food preparation and presentation. 2. Ensure food safety and sanitation practices. 3. Maintain kitchen cleanliness. Operations 1. Manage inventory and ordering. 2. Control labor and operational costs. 3. Maintain restaurant cleanliness and organization. Financial 1. Manage cash handling and deposits. 2. Monitor sales and revenue. 3. Control expenses. Requirements: • 2+ years of restaurant experience. • Supervisory or management experience. • Food safety certification. • Basic math skills. • Excellent communication and leadership skills. Skills: • Leadership and teamwork. • Time management and organization. • Conflict resolution and customer service. • Basic computer skills (POS, scheduling software). Work Environment: • Fast-paced restaurant environment. • Standing for long periods, lifting heavy objects. • Exposure to noise, heat. Schedule: • Flexible schedule, including evenings, weekends, and holidays. Performance Metrics: • Customer satisfaction and feedback. • Employee performance and development. • Food quality and safety. • Sales and revenue growth. • Labor and operational costs. Additional Responsibilities: • Participate in menu planning and development. • Assist with marketing and promotional activities. • Attend management meetings.
POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"
Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
We are seeking a dedicated Front Desk Receptionist to join our team. You will be the welcoming face of the practice and the first point of contact to new and existing patients. The ideal candidate will be responsible for managing front desk tasks and ensuring a positive patient experience. Responsibilities: - Greet patients and visitors in a courteous and professional manner - Answer phones, schedule appointments, and manage patient inquiries - Verify insurance information and assist with billing processes - Maintain patient records in compliance with HIPAA regulations - Coordinate with medical staff for efficient patient flow - Handle medical scheduling and manage front desk operations Qualifications: - Proven experience as a Receptionist in a similar role - Familiarity with medical records management - Proficiency in phone systems and handling patient inquiries - Strong organizational skills and attention to detail - Ability to multitask in a fast-paced environment Join our team and enjoy the benefits of working in a dynamic healthcare environment while utilizing your skills as a Front Desk Receptionist. Please send over your resume if you are interested :)
Job Description: ER RN - Nights Location: St. Barnabas Community Hospital 4422 Third Ave, Bronx, NY 10457 Start Date: 11/13/2024 Schedule: Nights: 7:00 PM - 7:30 AM Must work every other weekend (EOW) and holidays Pay: $75/hr - $77/hr on W2 Contract Length: 13 weeks Position Overview: St. Barnabas Community Hospital is seeking an experienced ER Registered Nurse (RN) to join our dynamic Emergency Department team. Priority will be given to returning travelers due to the short onboarding timeframe. Key Responsibilities: Assess patients' clinical conditions, recognizing and interpreting serious situations, prioritizing care, and taking immediate action. Initiate appropriate measures in emergency situations when a physician is not immediately available. Operate and monitor general and specialized emergency care equipment, including infusion pumps, pulse oximeters, ventilators, and cardiac monitors. Administer therapeutic measures as prescribed, including medications and IV therapy that affect hemodynamic and respiratory status. Record observations, nursing interventions, and the status of coordinated activities between nursing and other professional disciplines. Document specific healthcare requirements for patients and prepare written assignments for individual team members, matching staff skills to patient care needs. Plan and develop care delivery, implement care plans, and coordinate the documentation of care. Share responsibilities for maintaining adequate supplies and equipment, as well as general upkeep of the unit and preserving a safe environment. Qualifications: Minimum of 2 years of ER nursing experience required. Ventilator experience is necessary. Ability to work in a fast-paced environment and multitask effectively. Must possess current certifications: BLS, ACLS, PALS, and TNCC (mandatory). Good written and verbal communication skills. Aware of potential floating to ICU and Med-Surg units. Scrubs: Red scrubs are required. .
Immediate opening for full time, School Nurse at Therapy and Learning Center, Inc. Park Slope, Brooklyn - Perform duties of School Nurse in Special Education preschool for 3-5 year olds. Work with staff, parents, students, doctors, and outside school services as needed. The services provided by the School Nurse focus on the prevention of illness, injury, and the early detection of health problems. - Comply with all NYC Department of Health, NYS Education Department, and NYC Department of Education regulations as pertains to the students in our preschool. - Must possess excellent organization and assessment skills - Serve as a Health Coordinator for the school community - Must have New York State License as a Registered Nurse - Must have 2-5 years of pediatric experience, preschool experience is a plus - Must have current CPR certificate Appropriate recording of incidents, injuries, infections and all other correspondents of risk management Monitor/Assess children with health issues, i.e., respiratory, seizures Maintain daily log on the administration of medication to children Maintain log on each incident, illness that occurs during the school day. Facilitate New York State mandates immunization and communicable disease requirements Maintain each child's parental/guardian, physician contact information Notify parents of medical/incidents occurring during school hours Contact parents when a child arrives at school with an injury Maintain and update medical records for all children for timely adherence to the DOH regulations in regard to, but not limited to annual medical examinations, physical and occupational therapy prescriptions, blood workups, immunizations, etc Inventory control of medical supplies, order and rotate supplies as needed Ensure first aid kits are complete, kept in proper areas and taken of field trips Post allergy and medical alerts that may apply in classrooms Liaison to the DOH with respect to current/new regulations, medical suspensions and infectious disease control, Permit filing/renewal Liaison to outside medical staff regarding children's health status, medical referrals and monitor follow up visits as needed Facilitate and or participate in child health case conferences as needed Collaborate with Education Director on child medical/physical developemnt Comply with OSHA regulations/guidelines; provide leadership to educate staff members to see that all classrooms, kitchens, bathrooms, common work areas meet OSHA standards (cleanliness/safety), etc.) Conduct yearly OSHA & PID training, and train new staff upon hire Follow procedures as mandated reporter for suspected cases of child abuse and neglect Participate as a member of the schools' multi-disciplinary team Identify and report school safety or environmental issues which impact student or staff health to the building administrator Maintain current pertinent health data for each student periodic review and documentation on the individual student electronic and paper health records Provide medical related duties as needed Maintain child, staff, and family confidentiality Maintain updated material safety data sheet Document health services provided in accordance with the NYS Nurse Practice Act, and abide by RN Code of Ethics and TLC's policies and procedures Perform other essential and satisfactory related duties as communicated by the Supervisor to meet ongoing or future needs of TLC 12 Months School Calendar - Work Hours: 8:00 a.m. to 3:30 p.m. School is easily accessible by public transportation Job Type: Full-time Pay: $68,000.00 - $72,000.00 per year
Job Summary: The Special Education Teacher is a qualified professional who directs, supervises, evaluates, and provides instruction to students as approved by New York State Regulations. Qualifications: · New York State Teaching Certificate- ECE and SWD Birth-2 · Master’s Degree Job Responsibilities: · Evaluate student’s strengths and weaknesses to inform instruction · Schedule, provide and plan classroom special education services for children with special needs through administration of a variety of educational techniques and materials · Record and report on the student’s progress, and update goals quarterly · Collaborate with other multi-disciplinary team members in the case of students regarding strategies to improve, correct and facilitate special education goals as mandated by the IEP · Communicate and explain educational lesson plans to teacher assistants and team members so that all members of the educational team are aware of the special education goals being addressed at any time · Supervise Teaching Assistants · Have copies of weekly lesson plans available for Curriculum Coordinator and Principal · Provide resources and strategies to parents · Attend teacher meetings, team meetings and staff developments as scheduled · Be aware of current behavior management techniques as mandated by a behavior intervention plan on the child’s IEP or team recommendations · Fulfill Professional Development Requirements · Maintain accurate attendance records · Participate in school wide projects/committees · Keep inventory of classroom supplies and materials · Request new materials as appropriate · Be aware of school wide Health and Safety Policies and implement as necessary · Prepare progress reports and IEP’s in a timely fashion · Maintain on going communication with parents · Maintain ongoing updated documentation of Medicals, and Mandated Reporter certificates · Participate in CPSE/Turning 5 meetings · Protect confidentiality of records and information gained as part of exercising professional duties and use discretion in sharing such information within legal confines · Perform any duties and responsibilities that are within the scope of employment, as assigned by their supervisor and not otherwise prohibited by law or regulation · Serve as a role model for students and staff in demonstrating positive attitudes, appropriate attitude and grooming and effective worth ethic · Notify school of absences due to illness, emergency leave, normal vacation periods or professional meetings that will affect agreed upon services in the school · Treat all children and staff with dignity and respect · Attend 3-5 orientation/conference events with parents · Must be able to lift 40 pounds · Will ensure that every therapist will sanitize materials/equipment/toys in his/her office periodically and between students · Will ensure that they will follow all the policies and procedures of Positive Beginnings, including the current Reopening Plan as well as the Federal, NYSED, NYC DOHMH guidelines/rules and regulations.