Drop/Count Team Member (Part-Time)
hace 2 días
Albuquerque
Job Description JOB DESCRIPTION Position Title: Drop/Count Team Member Department: Drop/Count Employment Classification: Non-exempt Position Summary/General Description: A Drop/Count Team Member exchanges and collects all slot machine bill validator (BV) boxes, transports them to the soft count room and counts/records the currency, coins, currency tickets, and chips from all slot machine BV and table games boxes. Expectations: • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures., • Act as a role model within and outside the casino., • Maintain a positive and respectful attitude toward customers and co-workers., • Consistently reports to work on time prepared to perform duties of position. Essential Duties and Responsibilities: • Exhibit speed, accuracy and confidentiality in the completion of all drop/count activities including but not limited to: removing full BV’s and inserting empty BV’s for all slot machines, transporting boxes to count room, sort/count currency, coins, currency tickets, and chips from the full BV/table games boxes identifying the contents of each individual box, preparing detailed and accurate drop/count verification reports to be submitted to the main bank and revenue audit departments., • Adhere to departmental policies and procedures, safety rules and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules and regulations., • Assist with training, take and follow direction from others., • Maintain, clean and operate currency counting equipment and all other equipment each day., • Maintain casino cash receipts, reporting requirements, basic knowledge in accounting functions, and complex mathematical skills., • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests)., • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit)., • Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events., • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors)., • Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays., • Report suspicious activity to the lead/supervisor, security, and surveillance departments., • Request supervisor assistance when necessary., • Attend required meetings and training., • Complete all drop/count duties according to established standards in allocated time frame., • Perform additional duties and responsibilities as necessary or assigned. Education & Experience: • High School diploma or GED Certification preferred., • Must have one (1) year experience in drop/count or relevant work experience. Licensing & Certification: • Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.)., • Experience operating counting equipment (e.g., money sorters, counters, and ten 10 key calculator)., • Proficient with basic office equipment (e.g., computer, copy/fax machine, printers)., • The job requires the ability to bend over, crawl, crouch/stoop, hear, kneel, reach overhead, stand, talk, turn/twist, walk, see and repetitively use hands 51-100% of the time and the ability to balance/climb 25-50% of the time., • The job requires the ability to push/pull 1-50+ lbs. and carry, lift, slide/transfer 1-25 lbs. 51-100% of the time., • The job requires the ability to carry, lift, slide/transfer 25-50 lbs. 25-50% of the time. Essential Mental Demands: • The job requires the ability to problem solve, organize, interpret data, read, write, and use basic math skills 51-100% of the time., • The job requires the ability to make decisions and plan 25-50% of the time. Supervisory Responsibilities: • None. Work Environment (inside/outside): • The job is performed indoors, in confined areas with exposure to hot temperatures, loud noises, dust and occasional exposure to cold temperatures and fumes. Other Requirements: • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.