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Job Description Role Overview: About Us: Mtech Distributors is a leading nationwide provider of POS systems, payment processing solutions, ATM services, and back-office technology. We deliver white-glove service in a fast-paced, ever-evolving environment, supporting small businesses with best-in-class products like SuperSonic POS, Userve POS, and Figure POS. Position Overview: We’re seeking a full-time Technical Support Specialist to join our support team. This position is primarily based at our Brooklyn office, five days a week, with occasional field visits (1–2 days as needed) to assist with installations, training, and on-site support. No prior experience with our systems is necessary — we’ll provide full training. We’re seeking someone tech-savvy, reliable, and motivated, who can communicate clearly, solve problems with confidence, and bring positive energy to the team. What You’ll Do: Provide customer support via phone, chat, and email — acting as the front line of Mtech for our diverse client base. Troubleshoot POS systems, payment terminals, networking, and wiring issues. Configure basic networking settings (IP/static IPs, firewall adjustments, port forwarding, etc.). Assemble, test, and manage POS equipment and maintain organized inventory. Travel to client sites to install systems and train users (occasional light physical labor and ladder use required). Participate in occasional out-of-town, same-day-return service visits (travel expenses covered). What You Bring: Strong written and verbal communication skills. A friendly, patient, and problem-solving mindset. Basic understanding of IT concepts — IP addresses, routers, wiring, etc. Familiarity with Microsoft Excel. A valid driver’s license and reliable vehicle. Ability to lift up to 50 lbs. and perform light fieldwork as needed. Team-player attitude and a willingness to learn. Position Details: Job Type: Full-time Hours: Up to 40 per week (weekend rotation required) Location: Based in Brooklyn, NY – local travel required Benefits: Competitive pay Paid vacation time Year-end bonus Long-term growth opportunities Friendly, fast-paced work environment
Location: REMOTE About Us We are a growing EdTech company that provides out-of-the-box youth entrepreneurship training curriculum and seed funding to schools, community-based organizations, and city agencies nationwide. Our mission is to empower educators and organizations with tools that enhance student learning and engagement and catalyze economic leadership. Job Overview We are looking for a part-time Sales Development Representative (SDR) to join our team and help us expand our customers. The SDR will be responsible for managing communication with prospective customers, setting up sales calls via phone and Zoom, and nurturing relationships with key stakeholders in the education and nonprofit sectors. This is an excellent opportunity for a results-driven, self-motivated individual who is passionate about education and technology and wants to work in a dynamic, mission-driven environment. Key Responsibilities Lead Generation: Conduct outbound outreach via email, phone, and LinkedIn to engage decision-makers. Qualifying Leads: Assess prospects’ needs, budget, and interest level, and schedule discovery calls. CRM Management: Accurately log all interactions and track prospect engagement in our CRM system. Follow-Up: Nurture relationships with leads through consistent communication and valuable content. Collaboration: Work with our team to refine outreach strategies and ensure a smooth handoff of customers to our Customer Success Manager. Who You Are Sales-Driven: You have a passion for connecting with people and are motivated by meeting goals. Strong Communicator: You’re comfortable engaging with stakeholders via email, phone, and video calls. Organized & Detail-Oriented: You can manage multiple leads at different stages of the sales funnel. Tech-Savvy: Comfortable using CRMs (Copper, Pipedrive, Hubspot or Salesforce), LinkedIn Sales Navigator, and email automation tools. Self-Starter: Able to work independently and manage your time effectively in a remote environment. Qualifications 2+ years of experience in sales, business development, or customer outreach (preferably in EdTech, SaaS, or education services). Familiarity with K-12 schools, community-based organizations, or government agencies is a plus. Strong written and verbal communication skills. Experience with CRM tools and sales engagement platforms.