Entertainment Travel Manager - Hotel Operations Background
6 days ago
Tampa
Job Description You've helped run a hotel. Come work the other side of the desk. Entertainment Travel Manager, Tampa, FL. Hotel operations background required. The Hotel Guy handles hotel accommodations, flights, and ground transportation and logistics worldwide for some of the biggest names in entertainment and advertising. We work behind the scenes with major film and TV productions, globally recognized brands, top advertising agencies, touring musicians, A-list actors, directors, and producers. From Hollywood sets to international concert tours to high-profile commercial shoots, we're the team making sure the people who make it all happen get where they need to be, stay where they need to stay, and have everything taken care of along the way. We're looking for a very specific person: a seasoned hotel operator who was exceptionally good at their job, but is ready for someone else's phone to ring at 2 a.m. You've been the Front Office Manager, AGM, Rooms Division Manager, or GM at a property that ran because you made it run. You're the person they called when the night auditor quit on a Sunday, a VIP showed up at 2 a.m., a brand inspection nobody prepared for was happening tomorrow, or a group suddenly needed 40 rooms the hotel didn't have. You know how hotels really operate. You know what they can do, what they can't do, and what they say they can't do but absolutely can. Now we want you on our side of the counter. At THG, you'll use that experience to work with hotels on behalf of our clients. You'll negotiate, solve problems, anticipate operational challenges, and make sure hotels deliver what they've promised. You'll know who to call, what to ask for, when to push, and how to get things done because you've been the person on the other end of those requests. What you'd actually do A production moves from Atlanta to New Orleans on 36 hours' notice and 30 crew need rooms, truck parking and a late check-in that actually works. A tour needs 120 rooms held across 12 cities with a rooming list that changes every day until load-in. An artist needs a quiet floor and a hotel that will not say who's arriving. A commercial shoot wraps three days early and 25 rooms have to come off the block without eating the attrition. Day to day, you will: • Build, hold and manage room blocks for productions, tours and VIP travel, • Negotiate rates, terms, attrition and concessions directly with hotels, • Move whole groups when plans change, usually on short notice, • Fix problems before the client knows there was one, • Own client relationships and build a book of business in your first year Why your hotel background is the edge Most people in travel learned hotels from the outside. You learned them from the inside. You know who really controls the inventory, what a revenue manager will do on a Tuesday in shoulder season, and how a hotel says no when it means not yet. You know everything's negotiable, when a GM will make an exception for the right ask, and what it takes to get a rooming list loaded correctly the first time. That knowledge is the product we sell. Nobody has to teach it to you, and most people in this industry never learn it. What changes, and what doesn't What goes away: MOD shifts, night audit coverage, brand standards audits, guest satisfaction scores, the 70-hour week in a building that never closes, and a raise cycle that never catches up with the work. What doesn't: the pace. Tours move at night. Productions change on Sundays. You will take urgent calls at odd hours, and you'll take them from your couch, not from the lobby. This is a desk job with a hotel's sense of urgency. If you want a challenge and opportunity to grow, this is it. Where this goes We're growing, and we're looking for people who want to grow with us. As the company expands, so do the opportunities to take on greater responsibility, manage larger accounts, lead teams, and help shape how we operate. We're building something much bigger, and the right people will have a real opportunity to play a meaningful role in where it goes. Who We're Looking For • You're exceptional at hotel operations, and ready to put that experience to work in a different way., • You've worked your way up through the ranks. You understand hotels from the inside out because you've lived it., • You're a natural problem solver. When something goes wrong, you're already thinking three steps ahead, and you genuinely enjoy figuring out the solution., • You thrive under pressure. Complicated requests, last-minute changes, and seemingly impossible situations don't intimidate you. They're often the most interesting part of your day., • You know how to get things done. You're resourceful, persuasive, quick on your feet, and know that sometimes one phone call accomplishes more than 20 emails., • You build relationships naturally. You know how to earn someone's trust, make a compelling case, and get people to go the extra mile., • You're ready for a new challenge. This role is fast-paced, demanding, and full of unexpected problems to solve. But for the right person, that's exactly what makes it fun. One thing we'd make very clear: We're not offering an escape from challenging work. We're offering a different kind of challenge, one where your hotel experience becomes your greatest advantage. Who this is not for • You think logistics is beneath a GM. This job is logistics, done at a level most GMs never see, • You won't live in a CRM, email and booking systems all day. That is the job, • You want a manual. We'll train you on our systems and our clients. We expect the work ethic to arrive with you, • You're looking for a place to coast. We want people who left because the building was limiting their potential, not because they were done trying Pay, location and the move Pay: Very competitive base plus a bonus. Health benefits, PTO. We'll talk numbers in the first conversation. If you're a front office manager or department head at a full-service property, expect a step up on. Location: Tampa, Florida, in our office. Not remote. Orlando and the rest of Florida: this is a move across I-4, not across the country. We'll cover reasonable moving costs. Out of state: we'll help with a relocation stipend. We don't provide temporary housing. What you get instead is no state income tax and great weather. About The Hotel Guy The Hotel Guy is a Tampa-based travel management company for film and television productions, advertising and production agencies, touring artists, VIPs and corporate groups. Fast-growing, and Founder-led, by someone who sells and solves problems all day and surrounded by a tremendous team that does the same. Our clients are some of the biggest brands in the world, directors, producers, touring bands, and A-list actors. How to apply Send a resume and, in 200 words or fewer, the worst night you ever worked in a hotel and exactly what you did about it. \nCompany Description We are a specialized travel company that manages complex travel logistics for the entertainment industry. Our work supports major music tours, feature films, television productions, and large-scale commercial shoots around the world. From coordinating travel for touring artists and crews to managing cast and production teams for films, TV shows, and national advertising campaigns, we handle the behind-the-scenes logistics that keep productions moving. Our team regularly organizes travel for dozens — and sometimes hundreds — of people at a time across multiple cities and countries. As our company continues to grow, we are committed to developing talent from within. Team members who demonstrate strong performance, reliability, and initiative have opportunities to take on greater responsibility and grow into more advanced roles within the organization. We are a specialized travel company that manages complex travel logistics for the entertainment industry. Our work supports major music tours, feature films, television productions, and large-scale commercial shoots around the world.\r\n\r\nFrom coordinating travel for touring artists and crews to managing cast and production teams for films, TV shows, and national advertising campaigns, we handle the behind-the-scenes logistics that keep productions moving. Our team regularly organizes travel for dozens — and sometimes hundreds — of people at a time across multiple cities and countries.\r\n\r\nAs our company continues to grow, we are committed to developing talent from within. Team members who demonstrate strong performance, reliability, and initiative have opportunities to take on greater responsibility and grow into more advanced roles within the organization.
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