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Job Description About Skilled US Skilled US is a nonprofit workforce development organization preparing adults and young people for family-sustaining careers through scholarships and tuition-free training in healthcare, IT, construction, manufacturing, logistics, and more. We pair instruction with wraparound supports and work-based learning to move learners from enrollment to employment and long-term retention. Position Summary The Business Development Specialist is the engine of Skilled US's employer revenue pipeline. This is a front-line, externally facing role responsible for identifying, prospecting, pitching, and closing employer partnership agreements across healthcare, IT, clean energy, and the trades — the sectors where Skilled US's community college certificate programs produce credentialed, job-ready scholars. This role works directly alongside the VP of Post-Secondary & Employer Partnerships, taking on an expanding portfolio of employer relationships as the team grows. In the near term, the Specialist/Manager owns Tier 2 healthcare outreach, IT employer development, and the clean energy sector, while the VP focuses on anchor health system relationships. Over time, this person is expected to grow into independent ownership of a full sector pipeline and eventually move into a senior BD or VP role as Skilled US expands to additional states. The Skilled US employer partnership model is straightforward: employers commit to hiring Skilled US scholars who complete certificate programs at our community college partners, and in return they receive a pre-screened, career-ready, community-rooted talent pipeline they cannot build on their own. This role's job is to find the right employers, make that case compellingly, and close the agreement. It is an outbound, high-activity, relationship-driven role — not a reactive or administrative one Core Responsibilities Employer Prospecting & Pipeline Development Own an active employer prospect pipeline of 30+ organizations at any given time across assigned sectors, with accurate status tracking maintained in the CRM system after every interaction. Research target employers before outreach — identifying workforce challenges, hiring volumes, DEI commitments, and existing workforce development relationships — so every conversation is informed and specific. Identify new employer targets beyond the existing hit list by mining job posting data, workforce board intelligence, and field conversations with scholars and community partners. Execute a minimum of 30–40 meaningful outreach touchpoints per week across email, LinkedIn, phone, and in-person, maintaining a consistent cadence across all active prospects. Employer Outreach & Relationship Management Conduct initial outreach calls and meetings with employer HR directors, workforce development leads, talent acquisition managers, and operations leaders. Deliver the Skilled US employer partnership pitch — conveying the value of a pre-credentialed, community-embedded talent pipeline and the 180-day hiring and wage tracking that comes with it. Build relationships with employer contacts that extend beyond individual transactions, creating sustained partnerships where Skilled US scholars are a consistent part of each employer's hiring strategy. Coordinate employer site visits, hiring events, and sector roundtables in collaboration with the Student Success Manager and Scholar Success coaching team. Proposal Development & Agreement Close Draft employer partnership proposals and agreement terms — including Scholar hiring commitments, wage floors, timeline for first cohort placement, and any OJT reimbursement structures through the WIOA system. Move prospects from first conversation to signed agreement with discipline and speed, using a structured follow-up protocol and escalating to the VP when senior relationship support is needed to close. Maintain full documentation of all proposal activity in the CRM, including proposal date, terms offered, objections raised, and next steps agreed. Employer Relationship Support & Placement Coordination Once an employer agreement is signed, serve as the ongoing relationship manager — coordinating the handoff of placed scholars to the employer contact, tracking hire date and starting compensation, and maintaining 180-day employment follow-up for every placed scholar. Flag any scholar at risk of early attrition within 5 business days of identification and coordinate with the Student Success Manager on retention support. Organize and execute at least 2 employer hiring events or site visits per quarter beginning Month 5, managing all logistics, scholar preparation briefings, and post-event outcomes documentation. Market Intelligence & Feedback Loop Bring employer intelligence back into the organization — flagging hiring trends, credential gaps, salary benchmarks, and new sector opportunities to the VP and to the RCC and college partnership conversations. Provide direct input into the career readiness curriculum based on what employers are telling you they need in the candidates they hire. Identify new certificate programs that employer demand is signaling before our college partners have developed them, supporting the theoretical program development recommendations Skilled US brings to community college presidents. Required Qualifications • 2+ years of experience in business development, employer partnerships, workforce development, talent acquisition, staffing, or a closely related field — with demonstrated success moving from prospect to closed agreement, • Proven ability to manage a high-volume outbound pipeline with consistency, follow-through, and accurate CRM discipline, • Strong presentation and communication skills — comfortable leading employer meetings independently and delivering a concise, credible pitch to HR directors and senior operations leaders, • Experience working with or selling to employers in healthcare, IT, or workforce development contexts strongly preferred, • Genuine comfort with a high-activity, metrics-driven role where results are tracked weekly and expectations are explicit, • Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and standard outreach platforms including LinkedIn Sales Navigator, • Existing relationships with HR or workforce development contacts at Boston-area healthcare systems, IT employers, or community health organizations, • Experience in a workforce development organization, staffing firm, or community college workforce partnership context, • Familiarity with WIOA on-the-job training reimbursements, employer tax credits (WOTC), or employer co-investment models, • Bilingual candidates are strongly encouraged to apply, • Professional presence and strong front-line communication, • Fast-paced multitasking and execution under pressure, • Follow-through, dependability, and ownership mindset, • Strong teamwork and ability to support multiple managers, • Consistent accuracy in data, communication, and logistics, • Hybrid, role-based is remote with daily communication and interaction. This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice About Skilled US At Skilled US, we help adults change their lives through education, career training, and workforce readiness. We operate a full-service, brick-and-mortar adult education campus that combines high-quality instruction, career pathways, and wraparound support to help students succeed in training and employment. We are a student-first organization guided by our core values: Students First, Respect, Determination, Continuous Improvement, and Gratitude. Our work is fast-paced, mission-driven, and focused on meeting both learner needs and workforce demands. Skilled US Equal Opportunity Statement Skilled US is an equal opportunity employer. We are committed to building an inclusive environment and welcome candidates who will strengthen our mission and impact. Please read carefully. Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary. You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Powered by JazzHR FaO0JjMGpQ

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, the ARIA (Applications, Resources, Intelligence, and Automations) team is building the AI systems that transform how our employees work. We are looking for a Senior AI Engineer to design, build, and scale production-grade LLM integrations and AI-powered automation tools from the ground up. This role sits at the intersection of applied AI research and full-stack software engineering. You will own everything from LLM integration architecture and RAG system design to CI/CD pipeline management and production observability. If you want to build AI that real people use at scale every day, this is the role for you. You will report into the Director of AI and App Engineering and …. How you'll make a difference: • Design and build LLM-powered applications: Architect and develop production-grade systems leveraging large language models (GPT-4, Claude, Mistral, Llama) for internal automation, knowledge retrieval, and intelligent workflow assistance., • Build and maintain AI integration pipelines: Design robust, scalable API integrations between AI models and internal systems such as HRIS, ticketing, CRM, and knowledge bases, ensuring reliability, low latency, and high availability., • Develop full-stack AI features end-to-end: Own the complete development of AI features across the stack from backend model orchestration and API layers to frontend interfaces that make AI accessible to non-technical employees., • Architect and manage CI/CD pipelines for AI systems: Build and maintain automated deployment pipelines for AI models and services, including model evaluation frameworks, A/B testing infrastructure, and safe rollout strategies., • Implement RAG and retrieval systems: Design and build retrieval-augmented generation systems grounded in Klaviyo internal knowledge, ensuring accuracy, relevance, and up-to-date responses at scale., • Evaluate and fine-tune AI models: Lead benchmarking, evaluation, and fine-tuning of foundation models for Klaviyo use cases, including prompt engineering and parameter-efficient fine-tuning techniques., • Establish AI engineering best practices: Define coding standards, testing frameworks, and architectural patterns for AI development at Klaviyo, enabling the team to ship reliable AI features consistently., • Build AI observability and monitoring tooling: Instrument AI systems with latency monitoring, output quality evaluation, hallucination detection, cost dashboards, and production alerting., • Collaborate with Product and Data Science: Work closely with PMs, data scientists, and ML engineers to translate requirements into technical implementations, maintaining a tight feedback loop between experimentation and production., • 3+ years of software engineering experience, with at least 2 years focused on building AI, ML, or LLM-powered systems in production., • Deep expertise with large language models such as OpenAI, Anthropic, Mistral, or Llama, and experience integrating them into production applications via API., • Strong full-stack engineering skills across Python (FastAPI, Flask, or Django) and TypeScript or JavaScript, with experience in modern frontend frameworks., • Proven experience designing and building CI/CD pipelines for software or ML systems using tools such as GitHub Actions, Jenkins, or CircleCI., • Experience with RAG systems, vector databases (Pinecone, Weaviate, pgvector), and embedding models., • Proficiency with cloud infrastructure (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and infrastructure-as-code tools such as Terraform or Pulumi., • Experience with prompt engineering, model evaluation frameworks, and LLM observability tools such as LangSmith or Weights and Biases. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$112,000—$168,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is seeking a Senior Manager, Partner Operations to help drive the evolution of our global partner ecosystem—ensuring that our services, technology, and strategic alliances deliver measurable value to Klaviyo, our partners, and our customers. In this highly cross-functional role, you'll serve as a key connector between strategy and execution—owning the operational infrastructure, analytics, and processes that support our agency, tech, and product partnerships. You'll work hand-in-hand with partner leadership, marketing, sales, product, enablement, and GTM operations to help scale partner programs, define KPIs, streamline processes, and ensure operational excellence at every stage of the partner lifecycle. This role requires a strong mix of strategic thinking, data analysis, systems expertise, and hands-on execution. How You'll Make an ImpactOperational Excellence & Systems • Design and own scalable partner operations infrastructure, including onboarding, training, support, and co-selling workflows., • Collaborate with CS Ops, Sales Ops, and Marketing Ops to integrate partner motions into our core GTM systems and reporting., • Develop and manage partner tiering frameworks, benefits, and incentive models to support program scalability and partner satisfaction., • Implement mechanisms to track partner program OKRs and support monthly/quarterly business reviews (MBRs/QBRs) with clear, data-driven reporting., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.Insights, Analytics & Planning, • Define and monitor key partner performance metrics, pipeline activity, and revenue contribution—turning insights into recommendations., • Lead annual planning process for partnerships team–including headcount and quota planning, territory design and compensation planning, • Stay informed on industry trends, competitive dynamics, and best practices to ensure Klaviyo's partner ecosystem remains best-in-class.Cross-Functional Collaboration, • Act as the connective tissue between Partnerships, Sales, Marketing, Customer Success, Product, and GTM Operatons—aligning priorities and facilitating seamless program execution., • Support strategic initiatives such as new market entry, vertical expansion, and partner-led co-marketing campaigns., • Partner with Enablement to ensure partners are trained and positioned to deliver value across the customer journey.Leadership & Influence, • Mentor junior team members and serve as a thought partner to partner program leaders., • Effectively communicate strategies, insights, and recommendations to stakeholders at all levels—including executive leadership., • Bring a "builder" mindset to partner operations: constantly seeking opportunities to improve and scale what works.Who You Are, • 8–10 years of experience in partner/channel operations, GTM strategy, revenue operations, or management consulting—ideally in a high-growth B2B SaaS environment., • 3+ years of experience working directly with partner programs (agency, tech, or strategic alliances)., • Proven ability to manage complex projects, influence cross-functional stakeholders, and balance strategic thinking with hands-on execution., • Strong understanding of Salesforce, PRM platforms, and BI/reporting tools., • Analytical and data-driven: you turn data into actionable insights and operational improvements., • Exceptional written and verbal communication skills with experience engaging senior and executive-level stakeholders., • Comfortable navigating ambiguity, shifting priorities, and working independently in a fast-paced environment., • Bachelor's degree required; MBA or equivalent experience preferred., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-Hybrid #LI-BAILEY We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$152,000—$228,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. Klaviyo operates a real-time data platform coded in Python built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines. Team Overview: DevX is a hybrid product–platform team focused on empowering external developers and partners by supporting applications they build on top of Klaviyo's Public APIs and features. Examples of these areas of ownership include: • our Application directory, which is used to promote and allow Klaviyo customers to discover applications that they can enable for their account, • the self-serve application process for a Partner to submit an Application and the ability for Klaviyo staff to review and approve an Application, • API Analytics is a system used by developers and partners to diagnose issues in their applications and understand their API usage. It is powered by a near real–time data pipeline that processes over 160,000 events per second. You will have an opportunity to make a major impact on the direction and priorities of the team. As an engineer on this team, you will work on Klaviyo's app marketplace, application publishing workflows, and the developer-facing tools and systems that support our app ecosystem. Additional responsibilities include providing quality PR reviews for our code-owned areas of the application, collaborating with product owners and providing technical expertise on upcoming Product Specifications, and participating in the definition of well-defined, estimated, and planned scopes of work. Required Skills: • 5+ years of experience in a software engineering discipline, • Experience with full stack application development, • Experience working with both monolithic and microservices architectures, • Experience with CI/CD pipelines, • Python, • Django REST Framework, Django, fastAPI, • React, React Query, • MySQL / postgreSQL, • DocumentDB, • Clickhouse, • JSON Forms, • Redis, • Memcached, • Experience working with Service Oriented Architecture (preferably in Python), • Experience working with RESTful applications/APIs/gRPC We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$148,000—$222,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description:\n\nStatement of Duties: The Director of Digital Services will be responsible for ensuring that somervillema.gov, City microsites, and related digital tools are accurate, useful, secure, and accessible and provide the highest-quality public-facing digital access to the City of Somerville. This is multi-pronged position that both supports strong content development and user experience functions (plain language standards, information architecture, resident journey mapping) as well as engineering functions (web and tool design, development, and maintenance). The Director will: Lead web development scoping, planning, and technical web architecture for all related projects;Collect and analyze data on online content usage, identify gaps and opportunities, and coordinate improvements and new pages, features, and digital tools (chatbots, service portals, interactive forms, etc.);Work across City departments to lead efforts to create, expand, and continuously refine online and digital content;Spur digital innovation through the development, customization, and management of relevant online or digital tools in collaboration with departments citywide;Refine development standards and processes;Manage a small development and content team as well as hosting partners and third-party developers (contractors) to ensure technical quality, product quality, and efficient use of resources;Perform code reviews on all internal and external code;Stay up to date on changing web and app design, technology, and security, and identify, evaluate, and implement new technology that is beneficial to the digital goals of the City;Perform root cause analysis on product and process deficiencies, and define and implement changes;Regularly communicate with Communications and Community Engagement leadership and team members to discuss direction, strategy, and priorities. This is a permanent full-time position. Essential Functions: The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.Manage direct reports, contractors, and third-party developers – Lead full and part-time staff (2.5 FTEs) in undertaking projects and delivering daily services. Evaluate performance of staff, provide support and coaching to improve performance and efficacy.Audit and maintain accessibility compliance – Ensure compliance with evolving federal accessibility requirements. Use a variety of Section 508 and WCAG compliance testing tools to assess and monitor site accessibility. Meet all federal and state compliance standards and deadlines. Set and meet targets for strategic remediation of any issues, achieve these goals through changes to site codebase and content as needed. Train content contributors on accessibility requirements and best practices.Develop pages and microsites – Create static and dynamic pages using HTML, CSS, and JavaScript.Oversee creation of web apps and digital tools – Coordinate with vendors, volunteers, and City staff to create, launch, and maintain tools such as data portals, service portals, community discussion tools, apps, etc.Navigate and assist in governing and implementing evolving approaches to the use of AI tools – The City is not currently deploying AI tools for web or other digital public interfaces, and the Director will be at the cusp of AI policy development for the City. With administration leadership, help establish policies around AI-generated content; use of AI-driven analytics for content optimization, generation, and translation; evaluation and deployment of AI-assisted chatbots or virtual assistants for resident services.Deliver and maintain excellent site search functionality – Assess how large language models interact with city content and navigate the shift toward AI-powered search (residents increasingly finding content through AI overviews rather than traditional search), and strategies for ensuring city content remains findable and accurate in that environment.Ensure proper privacy and data governance – Maintain best practices for resident data privacy, cookie consent management, analytics platform compliance, and alignment with evolving state/federal data privacy frameworks.Support of multilingual web content – In collaboration with SomerViva Office of Immigrant Affairs (SOIA), strategize and execute on ways to deliver multilingual web content, including community-specific landing pages, custom program pages, and sitewide translation features.Usability testing – Conduct usability testing sessions through in-person activities (e.g., card-sorting and eye-tracking) and remote surveys (e.g., ‘purpose of visit’ questionnaires to gauge success rate and satisfaction). Analyze outcomes and effect changes to address user pain points.Oversight of website security and performance – Monitor core web vitals including loading performance, interactivity, visual page stability, website uptime and availability, and site search performance. Hold vendors to account regarding service level agreement obligations. Stay current on security and performance best practices. Coordinate with the City’s Information Technology (IT) Department and web services vendors to ensure that zero-day vulnerability patches, server upgrades etc. are applied immediately, and that all website content and databases are properly maintained. Administer user accounts and security privileges.Service procurement and contracting – Work with the Procurement Department to solicit traditional bids, evaluate proposals, and contract with vendors, as well as oversee SaaS-first government technology acquistion: evaluate subscription platforms, manage vendor relationships, and avoid lock-in.Documentation, policymaking, and training – Develop wiki/repository of documentation and training materials, including walkthrough videos, infographics, procedures, policies, checklists, and articles. Maintain a secure (but decentralized) database of account credentials. Make all account credentials available to the Communications Director and Deputy Director. Make select account privileges available to other staff members as needed.Emergency information delivery – Develop protocols in coordination with Emergency Management, Communications, and Public Safety to ensure capacity for delivery of urgent information during any and all City emergencies – and implement all protocols during emergency response.Equity-centered design – Commitment to or demonstrated experience with equity-centered design or serving diverse communities.Collaboration with other municipalities – Engage with digital content teams from other municipalities and governments to innovate on new tools, best practices, and the efficient, accessible sharing of information. Recommended Minimum Qualifications: Education and Experience: Bachelor's degree in a relevant field such as computer science, information technology, communications, digital media, public administration, or a related discipline, plus at least five (5) years of progressively responsible experience in digital services, web development, or a closely related technical field. Relevant experience should demonstrate a track record of leading complex technical projects, managing staff or contractors, and delivering high-quality digital products or services. Experience working in or with government, public-sector organizations, or mission-driven institutions is strongly preferred. An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered. Knowledge, Abilities, and Skill Knowledge: Must have a strong working knowledge of website design and development principles, including HTML, CSS, and JavaScript; modern development approaches including JavaScript frameworks, API integrations, and headless CMS architecture; and content management systems including Drupal and WordPress. Must demonstrate AI literacy, including an understanding of how large language models work, how AI-assisted tools are evaluated for reliability and bias, and how to govern their use responsibly in a public-sector context. Must be familiar with web analytics platforms such as GA4 or Matomo; digital accessibility requirements and best practices including Section 508 and current WCAG standards; privacy and data governance frameworks; and plain language and content design principles. Abilities: Strong project management skills required. Must be a self-starter with excellent time management, organizational skills, and attention to detail, with a proven record of creative problem solving and successful project delivery. Must demonstrate the ability to stay current with and thoughtfully respond to rapid technological change, including developing and revising approaches to emerging tools and practices. Must be skilled at leading cross-functional teams across departments and at building collaborative working relationships with staff at all levels. Must be able to train, mentor, and manage direct reports effectively. Must be able to communicate clearly and diplomatically -- both orally and in writing -- with a wide range of audiences including a diverse general public and elected officials. Comfortable facilitating usability testing sessions, public meetings, and interdepartmental workshop. Skills: Strong vendor and contract management skills, including familiarity with municipal procurement processes and SaaS evaluation and negotiation. Demonstrated ability to analyze and interpret data -- including web analytics, usability research, and site performance metrics --and translate findings into actionable decisions. Proficiency with accessibility testing tools such as axe, WAVE, or screen reader testing. Excellent written and verbal communication skills, including the ability to convey technical concepts clearly to non-technical stakeholders such as department heads and elected officials. Exceptional project management skills with the ability to balance multiple concurrent priorities. Budget development and management experience required. Work Environment: The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee schedule may include evening and weekend hours and adjust to meet peak count period demands. Physical and Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions. Physical Skills Minimal physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as office equipment or photocopy paper (up to 30lbs.). When in the field, more physical skill may be required to accomplish the duties required. Motor Skills Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office or presentation equipment including word processing, filing and sorting of papers. Visual Skills Visual demands require constantly reading documents and online materials for general understanding and analytical purposes. Position involves extensive use of computer displays/monitors, and requires the ability to interpret colors, patterns, and motions of on-screen interfaces.Hours: Full-Time, City Hall Hours.Salary: $110,000 annualized, plus benefits. FLSA: ExemptUnion: Non-UnionDate Posted: April 1st, 2026 ------------------------------------------------------------------------------------------- The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact the ADA Coordinator at 617-625-6600 x 2059 or . Pre-Employment Requirements for All Employees:MA Criminal Offender Record Information (CORI) clearanceCompletion of Conflict-of-Interest Law Education training for municipal employees Overview of Total Rewards:4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note, police officers are members of the SPEA union. Public Health Nurses are part of Union A (SMEA). Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by CityDental coverage low and high plans through CignaVision care through Vision Service Plan (VSP)Long term disability through Sun LifeGroup and voluntary life insurance through Boston MutualHealth Care and Dependent Care flexible spending through Benefit StrategiesDeferred compensation plans through a choice of three vendorsFree, confidential services through the Employee Assistance Program (EAP) provided by E4HealthAnnual cancer screening & wellness releaseSomerville Retirement Pension SystemTuition reimbursementMBTA pass programFREE Blue Bikes membershipEligible employer for the Public Service Loan Forgiveness Program (PSLF) Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract. Powered by JazzHR wgh4EDptpJ

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Customer Education Specialists nurture growth and foster community among Klaviyo's customer base. You'll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited to, small group trainings, large webinars, in-person events, and personalized in-person workshops. You'll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need. Your key partnership will be with the Curriculum Development team - aligning on key learning objectives, measuring success, and iterating based on quantitative and qualitative information. This role is for a highly passionate and results-driven individual who thrives on data and excels in live presentation settings. You will be responsible for driving adoption and success across a customer base of thousands of emerging brands by deploying various training formats. You must be an expert communicator and project manager, capable of writing and speaking in a way to inspire and drive action, and you will need to be exceptionally clear and direct to drive teams of cross-functional groups to meeting challenging goals. We are interested in individuals who enjoy finding creative solutions to unique problems, who thrive in challenging situations, and want to apply these skills to solve problems for customers using our software at scale. How You'll Make a Difference • Facilitate customer success and growth by driving key training-related KPIs (e.g., product adoption, feature usage, customer retention) throughout the customer lifecycle., • Support a rapidly growing customer base while balancing an 'at-scale' mentality with a customer-centric approach., • Develop and launch new 1-to-many training strategies that increase overall training attendance and content consumption., • Deliver engaging trainings to a variety of audience sizes from 1-on-1 to sessions over 1k attendees., • Deliver actionable insights to stakeholders that directly inform curriculum changes or product feature roadmaps., • You're a customer success champion with a track record for building and nurturing relationships through live trainings and webinars., • Exceptional project management skills with a proven track record of managing projects to successful, on-time completion., • Stellar written and verbal communication skills across all channels (in-person, phone, video, and email)., • Proven comfort and experience presenting live, on camera, and creating digestible and engaging live sessions and videos; you are an exceptional storyteller., • You thrive on data and use Excel, Tableau, or similar software, to turn data into actionable insights., • You are passionate about marketing, especially engaging DTC brands, and ideally have a strong background in marketing., • You effectively balance smart strategy with relevant content that helps businesses grow while hitting challenging goals., • You thrive in a fast-paced, adaptable environment with multiple priorities., • You enjoy working on collaborative cross-functional teams., • You ideally have experience using ecommerce platforms and advising customers on marketing strategy. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$88,000—$132,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Job Summary: The Commercial AE CG partners closely with Customer Success and Renewals to drive customer cross‑sell and upsell across a broad base of SMB and entrepreneur segment customers, educating customers on Klaviyo's portfolio and guiding them to maximize value, revenue impact, and long‑term relationships. This includes targeting ICPs for expand motions while managing a disciplined forecast and delivering consistent monthly and quarterly quota attainment. Supervisory Responsibilities: • None. Duties/Responsibilities: • Work cross‑functionally (e.g., Customer Success, Renewals, Solution Architects, Partnerships, Marketing) to ensure a seamless customer experience and accelerate value realization., • Engage existing customers to uncover needs, advise right‑fit solutions across the Klaviyo portfolio, and deliver tailored product demonstrations that showcase value and outcomes rather than features alone., • Identify and prioritize ICPs for expansion opportunities within our whole product portfolio to grow Klaviyo's footprint in existing accounts., • Build and manage pipeline within the book of business; apply a documented account planning approach (tiering, top‑account focus) and maintain org maps to reach economic buyers and advance multi‑threaded evaluations., • Apply consultative selling and ROI‑backed business cases using core e‑commerce/SMB metrics; tailor assets (decks, case studies) and demos to discovery insights to drive executive alignment and decision quality., • Maintain rigorous SFDC hygiene and forecasting, including accurate stages, dates, next steps, and "why/why not," with timely updates that support predictable roll‑ups to leadership., • Negotiate strategically using value‑led, trade‑based approaches aligned to pricing/packaging guardrails; limit discounting to justified, time‑bound scenarios with clear business rationale., • Consistently achieve monthly and quarterly quota expectations while balancing prospecting, customer meetings, CRM administration, and enablement/self‑development blocks., • Perform other related duties as assigned. Required Skills/Abilities: • Excellent customer service, business development, and sales acumen; delivers a differentiated, consultative experience centered on customer outcomes and values., • Clear and concise communication and presentation; active listening and persona‑specific messaging for both functional and executive audiences., • Consultative selling and discovery depth; ability to translate business objectives into ROI‑justified use cases and tailored demos aligned to the business case., • Analytical mindset with the ability to run ROI analyses, interpret funnel/forecast signals, and apply core e‑commerce/SMB metrics to quantify impact., • Multi‑threading and executive engagement to build consensus across stakeholders, including champions and economic buyers, supported by structured workback/joint evaluation plans., • Strategic territory/account planning with tiering, top‑account prioritization, and competitive plays grounded in research and account mapping., • Pipeline creation excellence within an existing customer base, with timely follow‑up on inbound/CS/partner signals and orchestration of campaigns, ABM events, and partner collaborations., • Negotiation discipline and fluency in pricing/packaging; uses commercial levers to close without unnecessary discounts and aligns terms to business outcomes., • Collaborative selling and cross‑functional quarterbacking across BDRs, SAs, CS, Partnerships, Marketing/ABM, and leadership with clear pre‑call prep and role clarity., • Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong, with strong SFDC hygiene for forecasting and deal strategy., • Growth mindset; actively seeks feedback, invests in enablement, and shares best practices to raise team performance in a high‑paced environment. Education and Experience: • 1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred, • Experience within SaaS/MarTech, a plus, • A Bachelor's degree or above, a plus. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations. #LI-Hybrid #LI-BAILEY We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$65,000—$65,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. HYBRID in BOSTON At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. About the team Klaviyo's global Corporate IT organization — part of Global Technology Solutions (GTS) — is responsible for the systems, services, and foundations that power how Klaviyos work every day. We provide secure, scalable, and reliable technology to Klaviyos around the world, ensuring they have the tools, access, and support they need to do their best work. The Corporate IT leadership team owns the vision, strategy, and operations for our internal technology environment, including core infrastructure, identity and access, endpoint and office technology, collaboration platforms, and key enterprise applications. We partner closely with Engineering, Security, Risk & Trust, and business functions like Finance, People, and Legal to deliver a seamless, secure, and modern employee technology experience globally. What You'll Do As the Director, Corporate IT, you will lead the strategy and execution of Klaviyo's internal technology environment. You will be responsible for the end‑to‑end health of our corporate stack — from identity and endpoint management to collaboration tools, office technology, and core enterprise systems used across the company. You will define and drive the roadmap for Corporate IT, lead a multi‑disciplinary team of managers and senior ICs, and ensure our internal technology foundation is secure, reliable, compliant, and ready to scale. You'll partner with leaders across the business to support company growth, enable an AI‑native workforce, and continually improve the employee experience through automation, self‑service, and modern IT practices. Own the Corporate IT vision and roadmap • Define and maintain the multi‑year strategy for Klaviyo's corporate technology stack, covering infrastructure, identity and access, endpoint and office technology, collaboration, and enterprise applications., • Align Corporate IT initiatives with company‑level goals and the strategic plans of Finance, People, Legal, Security, and R&D, ensuring internal technology is a driver — not a constraint — for growth.Lead and develop a high‑performing Corporate IT organization, • Manage and mentor managers and senior technical leaders across Corporate IT domains, setting clear expectations around service ownership, reliability, and stakeholder partnership., • Build and evolve an organizational structure that scales globally, supports follow‑the‑sun operations, and creates strong career paths and succession planning within the team.Ensure reliability, security, and scalability of internal infrastructure, • Oversee the design, operation, and continuous improvement of our corporate infrastructure, including networks, office connectivity, identity platforms, device management, and shared services used by all Klaviyos., • Establish and mature IT service management practices (incident, problem, change, and request) that deliver predictable, measurable service quality and support a great employee experience.Drive enterprise applications and automation across the corporate stack, • Collaborate with functional technology leaders (e.g., G&A Systems, GTM Systems, AI & DevOps) to ensure Corporate IT provides secure foundations, integrations, and governance for key systems such as ERP, HRIS, collaboration, and ticketing., • Champion automation, self‑service, and workflow tooling for core IT processes like onboarding/offboarding, provisioning, access changes, and SaaS lifecycle management, reducing manual toil and cycle times.Support SOX, security, and compliance‑ready operations, • Own and continuously improve IT General Controls (ITGCs) and other critical technology controls that support SOX and regulatory requirements, in partnership with Security, Internal Audit, and Finance., • Ensure identity, access, and change management practices are auditable, well‑documented, and increasingly automated, with clear metrics and monitoring.Embed AI and data‑driven decision‑making in Corporate IT, • Partner with AI‑focused teams to safely and effectively adopt AI and automation within Corporate IT, including AIOps, intelligent service desk capabilities, knowledge management, and workflow orchestration., • Define and track KPIs for Corporate IT (e.g., availability, MTTR, SLA adherence, employee satisfaction, cost efficiency) and use them to inform prioritization, investments, and continuous improvement.Act as a strategic partner and communicator, • Serve as the primary technology partner for corporate functions on topics such as office build‑outs, hybrid work, new systems, and cross‑functional change initiatives., • Communicate clearly with executive stakeholders about trade‑offs, risks, and recommendations, and represent Corporate IT in leadership forums and, when appropriate, with the Board and external partners.Who You AreCorporate IT and technology leadership, • 12+ years of progressive experience in Corporate IT, enterprise systems, infrastructure/platform engineering, or related technology roles in modern, fast‑growing tech or SaaS companies., • 5+ years of experience leading managers and senior individual contributors across multiple IT domains (e.g., infrastructure, applications, service operations, endpoint and office technology)., • Demonstrated success owning end‑to‑end internal technology environments, including identity and access, device management, collaboration platforms, and core SaaS applications used company‑wide.Security, compliance, and controls, • Deep, practical experience with SOX IT General Controls (ITGCs) and/or other security and compliance frameworks, in close partnership with Security and Internal Audit., • Strong understanding of identity governance, change management, and access controls in a public‑company or similarly regulated environment., • Experience building and maturing processes and automation that keep environments compliant while enabling teams to move quickly.Technical and operational depth, • Strong foundation in IT infrastructure and enterprise IT concepts, such as cloud‑hosted corporate services, identity and access management, network and office connectivity, and endpoint management., • Familiarity with enterprise platforms such as Okta, Google Workspace, Freshservice or ServiceNow, Workday, Salesforce, and related tools commonly used to run a modern corporate environment., • Proven track record improving IT service reliability and efficiency through service management practices, observability, and automation.Leadership, influence, and change management, • Track record of building, leading, and developing high‑performing IT teams, including hiring, coaching, performance management, and creating an inclusive, growth‑oriented culture., • Demonstrated ability to operate as a strategic partner to senior leaders, translating business needs into technology strategies, roadmaps, and measurable outcomes., • Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non‑technical stakeholders and influence decision‑making at the executive level.Nice to have, • Experience leading Corporate IT or enterprise applications functions through significant scale‑up, transformation, or public‑company readiness., • Hands‑on background earlier in your career in infrastructure, enterprise applications, or IT operations, with comfort engaging in technical discussions when necessary., • Experience embedding AI and automation into IT operations and enterprise workflows (e.g., AIOps, intelligent routing, LLM‑powered knowledge and support)., • Familiarity with cost optimization and capacity planning for corporate technology environments, including license management and SaaS portfolio governance. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$188,000—$282,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. Klaviyo operates a real-time data platform built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines. Responsibilities The Data Automation team builds tooling that helps our Data Platform engineers provision and test infrastructure to power core Klaviyo functionality and generate data-driven insights. As an engineer on this team, you will be responsible for designing, building, and maintaining systems that help us operate our mission critical analytics infrastructure. You will work with a cross functional team to help design systems, create infrastructure, write high quality code, and operate large scale systems in a production environment. Team Tech Stack • AWS, • Python, • Terraform, • Kubernetes, • Clickhouse, • DynamoDB, • MySQL, • Kafka, • Spark, • Flink, • Iceberg, • AirflowRequired Skills, • Degree or equivalent experience in a software engineering discipline, • Proficient in using at least one modern programming language, • Able to communicate well, • Able to work with others on a team, • Able to learn continuously and adapt to a high growth environment, • Able to stick with and solve difficult problems, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.Preferred Skills, • Experience designing, building, and operating distributed systems in a cloud computing environment, • Experience provisioning infrastructure using Terraform or a similar infrastructure as code tool, • Experience performance tuning and scaling systems, • Experience with OLTP and OLAP databases, • Experience with high volume data processing and storage systems, • Experience using Linux operating systems We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Senior Software Engineer, Recommendations Boston, MA (Hybrid) What you'll do As the Senior Software Engineer for Product Recommendations, you will be a key contributor in building the machine learning–powered systems that decide which products to show to whom and when across all channels powered by our platform. This hands-on backend role focuses on converting billions of behavioral events into personalized product recommendations that drive revenue for merchants. You will define technical direction, build, and operate services and data pipelines end to end, from data ingestion and feature generation to ranking models and APIs. • Lead the design, architecture, and operation of backend services that power product recommendations across Klaviyo experiences (email, SMS, KAgent, onsite, etc.), upholding standards for reliability, performance, and clear APIs., • Architect and maintain robust, large-scale data processing pipelines (e.g., using Apache Spark or similar frameworks) that transform raw events and catalog data into high-quality features and inputs for recommendation models, ensuring data quality and lineage., • Collaborate closely with ML engineers and product stakeholders to strategically productionize recommendation models—defining high-level interfaces, robust feature contracts, and advanced deployment patterns for batch and/or real-time inference systems., • Drive the development of ML/AI systems such as vector search that power recommendation, semantic search, and sophisticated agentic use cases., • Implement and evolve data and service observability (metrics, logging, tracing, dashboards) to proactively ensure recommendations are correct, fast, and highly available for all customers., • Contribute to and mentor others on shared data frameworks, libraries, and architectural patterns to accelerate the development of new recommendation use cases and iteration velocity across the team., • Work with Product to break down projects into clear milestones, balancing the need for rapid experimentation with technical soundness and long-term maintainability., • Lead data-driven decision making and A/B testing efforts—ensuring recommendation systems are instrumented with the right metrics, and independently interpreting results to guide future product and engineering iterations., • Participate in on-call and incident response for the systems you own, driving major post-incident follow-ups that substantially improve the resilience and operability of our recommendation stack., • Champion and drive the transformation of engineering workflows by integrating AI from the ground up—for example, using AI to accelerate development, automate complex tests, or build smarter monitoring and debugging tools., • 5+ years of software engineering experience, with experience building and operating mission-critical backend services and systems in a production environment., • Experience in backend and distributed systems at scale; you have a proven track record working on high-throughput, highly available services and are an skilled in optimizing for latency, reliability, and operability., • Proficient in Python and open to working in other languages, • Comfortable with cloud-native architectures (AWS preferred) and container orchestration (e.g., Kubernetes); you manage infrastructure and CI/CD pipelines as a core part of your development process., • Experience in data-driven decision making and A/B testing—you can define how to instrument experiments, read and interpret results, and ensure learnings are folded back into system design., • Comfortable designing and querying data models in relational, analytical, and NoSQL datastores (e.g., Postgres, MySQL, data warehouses, Redis, vector databases)., • Feel at home with modern DevOps practices (CI/CD, monitoring, alerting) and how to apply them to architect large-scale data and recommendation systems., • Track record of owning multi-component projects end-to-end—from initial technical design and implementation through rollout, monitoring, and sustained iteration., • Excellent technical collaborator and communicator: you can clearly articulate complex technical trade-offs to both technical peers and non-technical partners, and you work effectively to drive alignment across ML Engineers, Software Engineers, PMs, and other teams., • Previous experience working on product recommendation systems or adjacent ML-powered features (ranking, personalization, search, or similar)., • Experience with big data frameworks such as Apache Spark (or similar technologies like Flink, Beam, etc.) for architecting and building complex batch or streaming pipelines., • Experience in AI/ML systems and products, such as integrating models into production systems, building features powered by ML, or contributing to the ML infrastructure., • Experience training and iterating on machine learning models (e.g., for ranking, prediction, or personalization)., • Experience with ML and distributed compute frameworks such as Ray or similar tools., • Experience partnering with data science or ML teams to productionize models (designing feature stores, ensuring offline/online parity, advanced model deployment and monitoring)., • Background in e-commerce, marketing tech, or consumer personalization products. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$148,000—$222,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. As a Staff Software Engineer, AI you will be a key architect in SmithRx's mission to build a next-generation, AI-native pharmacy benefits platform. This is not a traditional MLE role; we are looking for a product-focused fungible engineer who can bridge the gap between cutting-edge LLM capabilities and reliable, production-grade software. You will design systems that leverage the power of AI while maintaining the deterministic rigor required for healthcare and financial transactions. You will advocate for engineering best practices/methodologies, coding standards and large-scale system design perspectives to our team. We need our engineers to be versatile and driven, display leadership and ownership qualities, and be enthusiastic to take on new challenges as we continue to push technology forward. What you will do: • Focus on architecting system; discovering, designing, developing and maintaining SmithRx product features using a varied technology stack such as Golang, JavaScript/Typescript, Node, GraphQL, and SQL (amongst others), while leveraging full CI and CD to iterate quickly, • Collaborate with stakeholders and technical leads to translate requirements into high-quality, AI-native scalable software, while providing scope and risk assessments through comprehensive technical design documentation., • Be the Stochastic/Deterministic Bridge: Build the "safety rails" around LLMs, creating deterministic software systems that effectively manage, validate, and wrap the stochastic nature of AI models to ensure 100% accuracy in healthcare data., • Continually apply and enforce software development best practices, design patterns, testing, automation, tools and technologies by adoption of emerging AI technologies like Claude-code, Copilot or aikes., • Leverage AWS technologies, like Lambda, Managed Kafka, EKS to handle various types of jobs and batch processing, • Troubleshoot production issues by performing triages for issues that arise, assessing the impact, creating and executing a plan for short-term and long-term mitigation, and performing root cause analysis to prevent future occurrence of issues., • Foster a collaborative learning culture by mentoring junior engineers in both traditional backend best practices and emerging AI-native development patterns, while driving technical excellence through code reviews and the exploration of innovative technologies., • BS or advanced degree in computer science or applicable experience, • 8+ years of software development experience working on server-side applications, specifically around API servers, third party integrations and data processing, • Expertise in a compiled language such as GoLang or Java is required, • Proficiency with relational databases such as PostgreSQL, including schema design, SQL tuning, and database monitoring is required, • Working knowledge of GraphQL APIs, CI and CD pipeline, AWS platform, Docker, and Kubernetes a plus, • Agentic Frameworks, MCP, LLM APIs (Anthropic/OpenAI), Prompt Engineering/Evals., • Communication: A collaborative approach to engineering, capable of explaining technical trade-offs to stakeholders and mentoring a distributed team., • Architectural Mindset: Ability to design for scale, performance, and maintainability while navigating the ambiguity of a high-growth startup., • Positivity; non-dogmatic, team-first attitude, • Flexibility; someone who is responsive and comfortable with ambiguity, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Why You Should Join the Mobile Channels Team: The Mobile Channels team at Klaviyo powers text messaging across Klaviyo's platform — SMS, RCS, WhatsApp, and a growing set of future text messaging channels. Mobile is one of Klaviyo's fastest-growing product areas: as brands shift more of their owned-channel investment to mobile, our team builds the infrastructure that makes high-throughput, reliable delivery possible across a complex, multi-channel landscape. We own the systems that connect Klaviyo customers to their audiences through the fastest and most personal communication channels available — at scale, across geographies, and against a constantly evolving set of carrier, regulatory, and provider constraints. As a Senior Lead Software Engineer on the Mobile Channels team, you'll be the technical area lead for Mobile Channels — driving architecture and technical direction across the SMS, RCS, and WhatsApp teams, and the new channels we'll add next. You'll define the cross-team technical roadmap for the pillar, own the architectural patterns that bind the channels together (ingestion, routing, provider integration, status tracking, compliance automation, deliverability), and lead the most complex, multi-team initiatives end-to-end. This is a hands-on technical leadership role: you'll contribute to architecture and code, lead design reviews, mentor Lead and Senior engineers across multiple teams, and partner closely with Engineering Managers to keep our systems healthy as the surface area grows. If you're excited about being the senior IC who connects the technical strategy across an entire multi-channel messaging pillar — and doing it at one of Klaviyo's highest-growth product areas — Mobile Channels is the place to do it. How You Will Make a Difference: • Technical Strategy & Roadmap: Define and drive the cross-team technical roadmap for Mobile Channels, aligning architectural direction across SMS, RCS, WhatsApp, and emerging channels with company priorities and the broader Messaging Infrastructure strategy., • Multi-Team Architecture: Own the architectural patterns that span the pillar — message ingestion and routing, provider integration, status tracking, deliverability, opt-in/opt-out and compliance automation, multi-region readiness — and embed them into team roadmaps, not just documents., • Hands-On Technical Leadership: Stay in the code. Drive architecture and design across teams, lead high-stakes design reviews, build prototypes and reference implementations to de-risk decisions, and ship meaningful contributions yourself., • Reliability & Scale: Raise the bar on reliability across Mobile Channels — drive systemic fixes for recurring incidents, lead deep dives on the highest-impact production issues, and embed stronger guardrails (end-to-end testing in CI, readiness gates, observability standards) into how the teams ship., • Cross-Functional & Cross-Pillar Collaboration: Partner with Engineering Managers, Product, Deliverability, Compliance, and Platform leadership to sequence cross-team work realistically. Build durable peer relationships with senior technical leaders across Klaviyo's other engineering pillars to drive company-wide technical objectives that span multiple pillars — bringing the Mobile Channels perspective to those forums, and connecting our roadmap to the broader engineering strategy., • AI-Forward Engineering: Put AI at the center of how the teams build and how the systems run — model AI-fluent engineering practices yourself, and drive concrete improvements to operational and developer workflows (anomaly detection, synthetic load, runbook automation) across the teams., • Mentorship: Mentor other engineers regularly, primarily experienced lead and senior engineers across SMS, RCS, and WhatsApp, and represent Mobile Channels' technical bar in senior hiring., • Continuous Improvement: Stay current with how the messaging ecosystem and engineering craft are evolving — new channels, carrier and regulatory shifts, AI tooling, performance and reliability practices — and translate that into concrete, sequenced improvements for the teams.Who You Are:, • Experience: 12+ years of software engineering experience with a strong track record building and scaling distributed backend systems. Prior time as a Lead, Staff, or Principal engineer driving technical direction across multiple teams., • Hands-On Technical Depth: Proficient in Python and/or Go, and able to rapidly learn the other. Comfortable coding, reviewing, and debugging complex systems — this is a hands-on role., • Distributed Systems Expertise: Deep experience with high-throughput, event-driven, distributed architectures — ingestion pipelines, async processing, stateful workloads, eventing patterns, multi-region/data-locality concerns, and the failure modes that come with all of it., • Architectural & Strategic Skills: Demonstrated ability to define technical strategy and drive cross-team architectural decisions in ambiguous, high-stakes environments — and to commit to a call even when there's disagreement, backed by data and prototypes., • Cloud & Platform: Strong experience with AWS at scale; comfortable with Infrastructure as Code (Terraform), containerization, and modern observability stacks (metrics, logs, traces, SLI/SLO design)., • Business & Product Mindset: You think beyond the code — you understand customer impact, commercial value, and the cost-vs-conversion tradeoffs that come with mobile messaging — and you bring that mindset into architectural decisions., • Influence & Communication: Exceptional communicator; can articulate complex technical concepts to engineers, product leaders, and executives, and can rally multiple teams toward sequenced, realistic improvements., • AI Enthusiast: You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work — and the systems you build — smarter and more efficient., • Collaborative & Self-Led: Strong cross-functional partner; thrives in a hybrid team and high-autonomy environment; ships value early and iterates.Nice to Have:, • Experience with the SMS, RCS, or WhatsApp ecosystems, including channel-specific protocols, opt-in/opt-out semantics, and familiarity with key 3rd-party entities (carriers, providers, regulators) and compliance rules and best practices., • Background in performance optimization and a passion for digging into performance, scalability, and reliability issues to drive breakthrough solutions across distributed systems., • Experience with multi-region deployments, data residency, and large-scale data or service migrations with minimal downtime., • Familiarity with complex data management for testing, including large datasets and production-like data replication.Technologies We Use:, • Python, Go, • AWS, Terraform, DynamoDB, Redis, SQL Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$216,000—$324,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Manager II, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo's marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners' business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. How you'll make a difference: • Become a trusted advisor to the 30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo., • Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market, • Build and manage a lead referral pipeline with your partner portfolio., • Work to understand a partner's organization structure and business goals., • Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo., • Act as a consultant to help our partners build or optimize their offerings around Klaviyo., • Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business., • Be comfortable operating with and exceeding revenue-focused goals., • Bring your creative thinking, strategies, and ideas to advance Klaviyo's values, build our culture, and execute on our vision for the future., • Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process., • Drive co-marketing with our partners., • Are adept at influencing and relationship building., • Have partnerships, sales, or account management experience., • Have largely worked on accounts in the SMB/MM/Enterprise customer segment and can thoughtfully reference those experiences and relationships., • Learning about a new product offering excites you!, • Comfortable presenting product led discussions and demo'ing the Klaviyo product to your partner network., • Are thoughtful, engaging, and energetic., • Obsessed with understanding your customer or partner., • Comfortable operating independently., • Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry., • Proactively solicit and act on feedback from your customers, partners, and peers., • Are excited to be a part of and have an impact on a rapidly-growing, profitable startup., • Have a positive outlook and excellent written and verbal communication skills., • Have 3-4 years of SaaS account management, channel and/or sales experience., • Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo's platform., • Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future. #LI-CR1 #LI-Hybrid Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$130,900—$177,100 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is looking for a Backend Engineer to support key initiatives that enhance our product offerings and drive company growth. In this role, you'll play a critical part in delivering end-to-end solutions using cutting-edge distributed systems and AI technologies. You'll improve existing products and develop new capabilities that push the boundaries of what's possible for our customers. As a Software Engineer II, you'll tackle complex challenges, explore multiple solutions, and weigh business and technical trade-offs to determine the best path forward. You'll actively contribute to team discussions and help shape important technology decisions. You'll also be responsible for shipping well-designed, thoroughly tested solutions that prioritize reliability and performance. The Channel Rendering & Engagement team builds and runs the core infrastructure that turns Klaviyo's templates and data into the actual messages customers receive - across email, SMS, push, and previews - at massive scale and low latency. We own the high‑performance rendering pipeline, engagement tracking, and compliance-related services. These services collectively ensure that messages are delivered quickly, reliably, and safely. We are the team that guarantees every personalized message is rendered correctly, tracked accurately, and meets strict SLOs, so the rest of Klaviyo can innovate on top of a rock-solid communications platform. We work cross-functionally by default. Partnering closely with teams across the org gives us broad exposure to the product, lets us unblock other teams, and allows us to drive impact well beyond our immediate scope. The work is fast-moving, varied, and forces us to constantly learn and adapt. What We're Looking For • Experience with distributed systems, • A proven track record of building high-quality products and systems, with a focus on writing clean, maintainable code, • 3+ years of experience in a software engineering role, • Experience building end-to-end software solutions, • Familiarity with various AI tools that enhance the software development lifecycle, • Familiarity with code reviews and leading or participating in robust testing practices, • Experience working in agile, fast-paced environmentsNice to Have, • Python, • Golang, • AWS / knowledge of building cloud-native solutions We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is looking for a Software Engineer II to join the Flows Platform team. In this role, you will help build and operate the core engine that powers all automated lifecycle programs at Klaviyo. You'll play a critical part in delivering robust, high-scale backend solutions that process billions of events, send millions of messages, and ensure our customers' automations run reliably and without delay. As a Software Engineer II, you'll tackle complex challenges, explore multiple solutions, and weigh business and technical trade-offs to determine the best path forward. You'll actively contribute to team discussions and help shape important technology decisions. You'll also be responsible for shipping well-designed, thoroughly tested solutions that prioritize reliability and performance. On the Flows Platform team, we focus on the core of Klaviyo's automation engine, ensuring that hundreds of millions of actions per day are processed accurately and efficiently to power user workflows. Our work revolves around the core backend systems that determine who receives a message and when, handling complex logic for triggering, filtering, and scheduling at massive scale. We also manage the data stores and infrastructure that support these operations, ensuring reliability while we actively re-architect our stack to support the next generation of event-driven features. We are responsible for: • Core Execution Engine: The logic for flow triggering, evaluation (filtering/branching), and action execution. We ensure that every event is processed accurately and efficiently., • Scheduling & Orchestration: Managing time-based logic, delays, and the dispatching of millions of scheduled actions per day., • 3+ years of experience in a software engineering role with a focus on backend systems and high-volume data processing., • Strong Backend proficiency: Deep experience building robust services and APIs using Python and Django (or similar frameworks)., • Distributed Systems knowledge and experience working with asynchronous task queues (e.g. Celery, RabbitMQ, Pulsar) and understanding the challenges of eventual consistency and distributed state., • Proficiency with relational databases (MySQL/Aurora) and high-scale NoSQL stores (Redis, or DynamoDB)., • A focus on writing clean, maintainable code, participating in code reviews, and leading robust testing practices (unit, integration, and load testing)., • Experience working in fast-paced environments and collaborating with other engineering teams to solve cross-functional problems., • Experience using AI coding tools like Claude Code or Cursor to accelerate development.Nice to Have, • Experience with Event-Driven Architecture and streaming technologies like Pulsar or Kafka., • Experience with Infrastructure as Code (Terraform) and container orchestration (Kubernetes)., • Experience creating technical designs for complex features or system migrations., • Background in building platforms that support other engineering teams., • Experience building cloud-native solutions, ideally on AWS We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Job Title: Fundraising Accountant FLSA Classification: Non-Exempt Work Location: Hybrid Position Summary We are seeking a detail-oriented and mission-driven Fundraising Accountant to join our finance team. In this role, you will serve as the financial backbone of our development function — ensuring that all gift revenue, restricted fund activity, and donor-related transactions are recorded accurately, compliantly, and transparently. This role is responsible for accurately recording and reconciling donations, pledges, and event revenue; ensuring compliance with GAAP and nonprofit accounting standards; and maintaining strong internal controls. The Fundraising Accountant works closely with the Development team to ensure proper stewardship, reporting, and tracking of donor funds while supporting overall organizational financial integrity. Role & Responsibilities: • Deposit daily into the proper bank accounts all checks received daily, including Donations, Accounts Receivable and Miscellaneous items, • Accurately record all donations (online, checks, ACH, events, pledges) in the accounting system., • Prepare and post journal entries related to fundraising revenue., • Record, reconcile, and report all fundraising revenue including individual gifts, major gifts, grants, corporate partnerships, special events, and planned giving contributions., • Manage restricted and unrestricted fund accounting, ensuring donor intent is honored and expenditures align with grant terms and gift agreements., • Reconcile the fundraising CRM database (e.g., Salesforce) with the general ledger on a monthly basis, investigating and resolving discrepancies., • Track and manage pledges receivable, following up on overdue commitments and maintaining accurate aging schedules., • Track grant awards and ensure revenue recognition aligns with donor restrictions and accounting standards., • Assist in preparing financial reports for grantors and major donors., • Maintain and improve internal controls around gift processing, ensuring appropriate segregation of duties and documentation standards., • Reconcile event revenue and expenses., • Track sponsorship payments and in-kind contributions., • Assist in preparing monthly fundraising revenue reports., • Maintain documentation to ensure compliance with GAAP and nonprofit fund accounting standards., • Provide audit support and documentation as needed., • Collaborate with Development team to resolve discrepancies in donor records., • Maintain confidentiality and integrity of donor financial information., • Prepare as needed monthly journal entries and any additional account reconciliations related to these journal entries., • Track and process Insurance claims., • Assist as needed in other Accounts/Receivable tasks., • Cross train in various tasks of the other Accounting Associate., • Support the Controller in the absence of the Director of Accounting., • Associate degree required., • 3+ years of accounting experience, preferably in a nonprofit setting, • Previous experience with cloud-based accounting system as well as fundraising CRM platforms., • Digital competency, including demonstrating proficiency in Microsoft Office platforms (Word, Excel, Outlook)., • Knowledge of grant and restricted revenue compliance, • Familiarity with planned giving vehicles (bequests, charitable trusts, annuities, etc.), • Prior A/R experience required with an emphasis on fundraising., • Good communication skills, both oral and written., • Must be detailed oriented., • Proficiency in Microsoft Office suite., • Ability to multi-task, work under pressure and meet deadlines required., • Be able to build and foster relationships across business functions., • Must be a flexible team player. Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to work in an office environment., • Ability to sit for up to 3 hours at a time., • Ability to lift up to 25 pounds with or without assistance., • Ability the use of hands for simple grasping and fine manipulations., • Ability to travel based on business needs. Work Environment: • This role follows a hybrid schedule working in accordance with GBFB’s hybrid work policy on the team’s designated days. This schedule is subject to change based on the organization’s mission to end hunger., • The job is performed indoors in a traditional office setting., • The job is performed indoors within accounting team shared space., • Visits made to Warehouse to assist as needed to resolve issues.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Team overview The Core Infrastructure – Identity & Organizations (Core IO) pillar owns the foundational substrate for identity, access, organizations, and platform integrity at Klaviyo. We manage the critical path of the user journey from login, to enforcing permissions, to operating within the correct organization and regional context so that the rest of the platform can move fast and stay secure. Within Core IO, the Identity & Access Management (IAM) team builds and operates Klaviyo's centralized authentication and authorization platform for both humans and machines. We power login, SSO, MFA, SCIM, internal service auth, and external API auth, and we are in the middle of transforming Klaviyo's identity stack into a unified, enterprise-grade platform. Why this role is exciting • Shape Klaviyo's identity platform: You'll help design and build the services that every product team and customer relies on login, sessions, permissions, and secure service APIs are all on your roadmap., • High-leverage, platform-level impact: Your work will directly affect engineering velocity (auth as a shared service), Enterprise deal wins (SSO/SCIM/RBAC/ReBAC), and Data Residency (region-aware auth flows)., • Own features end-to-end across design, implementation, rollout, and observability for core authN/Z capabilities such as login flows, MFA, SSO enhancements, SCIM, sessions, and role/permission enforcement., • Contribute to auth platform extraction: Help move authentication and authorization paths out of the legacy monolith into dedicated micro services, including token verification, API key services, and internal service auth behind Kong and IdP platform., • Build and maintain shared SDKs and contracts that let internal teams adopt IAM services quickly (OAuth, machine auth, org-scoped authZ), making "secure by default" the simplest option for new surfaces and agents., • Collaborate with Organizations & Accounts to support org-scoped identity, multi-account SSO, and flexible org/account models that underpin enterprise experiences and cross-account analytics., • Partner with Platform Integrity & Protection (PAA), Security, and Compliance on secure patterns for account protection (MFA, recovery, device/session risk), ensuring IAM is a strong foundation for account security and anti-abuse controls., • Improve reliability and performance of IAM services by instrumenting metrics and alerts, debugging production issues, and contributing to on-call rotations and incident reviews., • Experienced systems builder: You have 2-5+ years of professional software engineering experience, including building and operating backend or full-stack services in production., • Strong fundamentals & debugging skills: You are comfortable reasoning about data models, API design, concurrency, and failure modes, and you can dig through logs, metrics, and traces to identify root causes and implement systemic fixes., • Security & identity motivated: You're excited by authentication, authorization, and account security problems and want to deepen your expertise in areas like MFA, SSO, SCIM, OAuth, and roles/permissions., • Platform/infra mindset: You like building reusable services and tools that other engineers rely on, including libraries, SDKs, and patterns that raise the floor for quality and security across the org., • Ownership & collaboration: You take responsibility for outcomes, not just code. You're comfortable driving a small project or component, coordinating with partner teams, and communicating trade-offs clearly in design docs and PRs., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.Minimum qualifications, • 2-5+ years of professional software engineering experience., • Proficiency in at least one of Python, Go, or TypeScript/JavaScript, and comfort working on backend and/or service-oriented systems., • Experience building or operating web services or APIs backed by relational databases and/or caches (e.g., MySQL, Postgres, Redis)., • Familiarity with authentication or authorization concepts (sessions, tokens, OAuth, SSO, MFA, RBAC) and an interest in going much deeper., • Building or integrating with IdPs and identity protocols (SAML/OIDC, enterprise SSO, SCIM, OAuth, API key management)., • Working with cloud-native infrastructure (AWS, Kubernetes, Terraform, Kong, or similar API gateways and service meshes)., • Experience with high-scale distributed systems or performance-sensitive services where availability and latency targets matter (e.g., auth endpoints, org lookups, internal service auth)., • Familiarity with observability stacks (Grafana, Datadog/Splunk, internal metrics/logging frameworks) and using them to drive reliability improvements., • Languages & frameworks: Python, Django, Go, TypeScript/React., • Identity & access: OAuth, API keys, SSO, SCIM, MFA, roles & permissions, internal service auth SDKs. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionCompany Description Our Mission Together with our families and communities, we create joyful and identity-affirming schools where students achieve excellent and equitable academic outcomes. We believe doing this ensures that our students are prepared to pursue any path they choose — college, career, and beyond — so they can lead fulfilling lives and build a more just world. Our program is based on: • A focus on high-quality instruction supported by rigorous professional development to ensure that our students develop the academic skills necessary to pursue the life they choose., • A high regard for character development to ensure that our students and staff celebrate and develop their character and identity strengths., • An emphasis on family engagement, because we believe that our students are most likely to be able to maximize their potential when we work in partnership with our students and their families. We seek to provide a world-class education for students from educationally underserved communities in Lynn and Boston. Our student demographics mirror those of neighborhood schools in terms of race, socioeconomic status, Multilingual Learners (MLL), and students who receive special education services. Our promise to families is that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop the zest for learning and grit necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in Lynn and Boston. Who We Are KIPP Massachusetts began enrolling students in 2004. We currently hold two charters, operating two “districts.” Our first district, KIPP Academy Lynn Charter School, is based in Lynn, MA. Our second district, KIPP Academy Boston Charter School, is based in Mattapan, MA. Each district is housed on one or more “campuses,” which we use to refer to different grade spans, for example, elementary grades, middle school grades, or high school grades. In Lynn, KIPP Academy Lynn Elementary (serving grades K-4), KIPP Academy Lynn Middle (serving grades 5-8), and KIPP Academy Lynn Collegiate (serving grades 9-12), are all under our Lynn charter. Admission to any grade in the Lynn district is admission to all remaining grades in the Lynn district K-12. 74% of our students in Lynn are Hispanic, 15% are Black, 3% are multiracial, 5% White, and 4% Asian. In Boston, KIPP Academy Boston (serving grades K-8) is under our Boston charter. Admission to any grade in the Boston district is admission to all remaining grades in the Boston district K-8. 36% of our students in Boston are Hispanic, 59% are Black, 3% are multiracial, 1% are White, and 1% are American Indian or Alaskan Native. Across both districts, we serve over 2,200 students. KIPP MA has a Regional Office, with teams such as Teaching and Learning, Talent and Operations, which supports both districts. KIPP Foundation KIPP Massachusetts partners with the KIPP Foundation, which is a non-profit national network of college-preparatory public charter schools serving elementary, middle and high school students. The KIPP Network has a 30+ year track record of preparing our students in educationally underserved communities for success in college and life. The KIPP Public Schools Network is made up of 278 K-12 schools, 28 regional support organizations, and the nonprofit KIPP Foundation. We are a national network with nearly 16,500 educators and 190,000 students and alumni. Together, we continually raise the bar for teaching and learning, then ensure success in one classroom travels across our network to hundreds more. We believe that excellent academic, safe and structured schools, empowered teachers, an emphasis on character development and support through college and career are the foundation for student success, and we strive to provide this for every student. All KIPP schools, whether they are in Massachusetts or in other states, are part of the free public school system in their respective states and enrollment is open to all students. KIPP public charter schools are given more academic and budgetary flexibility than traditional public schools, and in exchange commit to deliver high-quality academic results for students. Job Description Lead Teacher at KIPP Academy Boston Charter School KIPP Academy Boston Charter School is looking for talented, committed, and culturally competent lead teachers who have the power to amplify our children’s potential by creating a school experience that affirms, values, and challenges students each day. We seek to create a professional and authentic environment of joy, excellence, care, and community where educators can make long-term transformative outcomes for students. This role requires consistent and reliable demonstration of the following essential job functions and key responsibilities: KEY RESPONSIBILITIES Classroom Responsibilities • Serve as a lead or co-lead in a classroom (or classrooms), with responsibilities that may include: leading a class independently, co-teaching, short- or long-term coverage, or stepping into a lead classroom role later in the year based on the school's needs., • Ensure that all children are affirmed, valued, and challenged every day, • Foster a positive and safe learning environment, • Prepare and internalize rigorous and engaging unit and daily lessons, leveraging provided curricula/resources, and intellectual preparation tools, • When applicable, may be asked to create and internalize academically aligned lesson plans, unit plans, rubrics, and assessments, • Set specific, ambitious growth goals with all students and identify and leverage all necessary resources to ensure they meet them, • Innovate on best practices to execute engaging, differentiated instruction at a level rigorous for all students, • Implement aligned school-wide or grade-level student culture systems and proactive classroom management strategies, • Regularly analyze student work and academic data to modify lessons, refine curricula, and inform instructional practice, • Obtain required MTEL and SEI endorsements with financial support from KIPP MA within the first year of employment in addition to free study support (please review this doc to see requirements), • Participate in school-wide and individual professional development, including pre-service training over the summer and weekly during the academic year, • Take ownership for the development of your craft seeking and implementing feedback from your coach and collaborating with teammates within and beyond school-designed structures, • Perform assigned duties including (but not limited to) classroom coverage, bus, lunch, transition, and dismissal duties, • Develop strong relationships with families through participation in school events and consistent phone calls, texts, and/or emails with caregivers, • Be willing to offer support and receive constructive feedback from colleagues in order to create a professional working atmosphere that is conducive to accountability, change, and improvement, • Collaborate with grade level and content teams to tackle common challenges and implement grade-wide systems, sharing responsibility for all students, • Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively, • Participate and engage in regional professional development and community events as required, • Demonstrated ability to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make reasonable judgments and decisions in a timely manner in accordance with the needs of the school, • Self-awareness, flexibility and emotional intelligence to navigate a setting with students who express diverse needs, • The consistent use of interpersonal and self-management skills to effectively support behavioral and emotional needs of students to ensure a safe and inclusive environment, as well as build relationships and manage conflict with students, staff, and caregivers, • Effective communication skills to perform assigned duties and to meaningfully exchange information with students, staff, families and others in person, through written communication, in front of groups, and on virtual platforms, • Physical mobility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead, • Physical strength sufficient to periodically lift and/or carry 20 pounds of materials or supplies and to physically restrain a student to keep from harming themself and/or others in an emergency situation In addition to the responsibilities listed above, there will occasionally be other duties as assigned that teachers will engage in to help promote a positive and calm learning environment and culture. Qualifications QUALIFICATIONS * Deep alignment with KIPP MA’s mission and values, including the unwavering belief in the high potential of all students • Demonstrated ability to drive student growth and achievement and to create a warm, inclusive, rigorous learning environment, • Passion for subject/content area and demonstrated commitment to professional learning, • 2+ years of full-time teaching experience, • Bachelor’s Degree required, • Pass Criminal Background Check Additional Information What We Offer The minimum base salary for this exempt position is $63,000 to $102,500 (per 1.0 FTE/45 hours per week), depending upon years of relevant experience after your Bachelor's degree and any advanced degrees (+$3,000 for 1st advanced degree and +$1,500 for 2nd advanced degree). The role includes a $1,000 signing bonus—and an annual $2,000 retention bonus in subsequent years, as well as other bonuses, when eligible. For more about what we offer, how to apply and more about KIPP MA, please visit this link HERE. KIPP MA is an Equal Opportunity Employer. We believe in building a vibrant and welcoming school community that advances our mission of ensuring that all KIPP students graduate with the skills and confidence to lead fulfilling lives. This includes a commitment to attracting and developing individuals who understand the experiences of the students and communities we serve. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the role At Klaviyo, we're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data. We're looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions. Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You'll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes. This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact. What you'll do • Design end-to-end product experiences across Klaviyo's platform, • Simplify complex workflows into intuitive, scalable solutions, • Design AI-assisted experiences that help users create, decide, and act more effectively, • Rapidly prototype and iterate using AI tools alongside traditional design workflows, • Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product, • Contribute to shared systems, patterns, and foundations across the product, • Use customer insights and research to validate ideas and guide decisionsWhat you'll need, • Strong systems thinking and ability to design across complex, end-to-end experiences, • High-quality UX and interaction design craft, with the ability to simplify complexity, • Experience working in fast-moving, ambiguous environments, • AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping, • Builder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality, • Collaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams, • Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly, • Adaptability. Comfortable navigating evolving product spaces and shifting priorities Nice to have: • Experience with complex or data-rich products Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$134,400—$201,600 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Job Summary: Commercial AE's are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results. Supervisory Responsibilities: • Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling., • Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals., • Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers., • Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times., • Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona., • Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities., • Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, "why/why not," forecast categories, and timely deal updates that roll up predictably to leadership., • Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points., • Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency., • Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer, • Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience., • Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs., • Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases., • Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors., • Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping., • Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events., • Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes., • Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans., • Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy., • Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance. Education and Experience: • 1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred, • Experience within SaaS/MarTech, a plus, • A Bachelor's degree or above, a plus. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations. #LI-HYBRID #LI-BAILEY We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$65,000—$65,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Team overview The Core Infrastructure – Identity & Organizations (Core IO) pillar owns the foundational substrate for identity, access, organizations, and platform integrity at Klaviyo. We manage the critical path of the user journey from login, to enforcing permissions, to operating within the correct organization and regional context so that the rest of the platform can move fast and stay secure. Within Core IO, the Identity & Access Management (IAM) team builds and operates Klaviyo's centralized authentication and authorization platform for both humans and machines. We power login, SSO, MFA, SCIM, internal service auth, and external API auth, and we are in the middle of transforming Klaviyo's identity stack into a unified, enterprise-grade platform. Why this role is exciting • Shape Klaviyo's identity platform: You'll help design and build the services that every product team and customer relies on login, sessions, permissions, and secure service APIs are all on your roadmap., • High-leverage, platform-level impact: Your work will directly affect engineering velocity (auth as a shared service), Enterprise deal wins (SSO/SCIM/RBAC/ReBAC), and Data Residency (region-aware auth flows)., • Own features end-to-end across design, implementation, rollout, and observability for core authN/Z capabilities such as login flows, MFA, SSO enhancements, SCIM, sessions, and role/permission enforcement., • Contribute to auth platform extraction: Help move authentication and authorization paths out of the legacy monolith into dedicated micro services, including token verification, API key services, and internal service auth behind Kong and IdP platform., • Build and maintain shared SDKs and contracts that let internal teams adopt IAM services quickly (OAuth, machine auth, org-scoped authZ), making "secure by default" the simplest option for new surfaces and agents., • Collaborate with Organizations & Accounts to support org-scoped identity, multi-account SSO, and flexible org/account models that underpin enterprise experiences and cross-account analytics., • Partner with Platform Integrity & Protection (PAA), Security, and Compliance on secure patterns for account protection (MFA, recovery, device/session risk), ensuring IAM is a strong foundation for account security and anti-abuse controls., • Improve reliability and performance of IAM services by instrumenting metrics and alerts, debugging production issues, and contributing to on-call rotations and incident reviews., • Experienced systems builder: You have 2-5+ years of professional software engineering experience, including building and operating backend or full-stack services in production., • Strong fundamentals & debugging skills: You are comfortable reasoning about data models, API design, concurrency, and failure modes, and you can dig through logs, metrics, and traces to identify root causes and implement systemic fixes., • Security & identity motivated: You're excited by authentication, authorization, and account security problems and want to deepen your expertise in areas like MFA, SSO, SCIM, OAuth, and roles/permissions., • Platform/infra mindset: You like building reusable services and tools that other engineers rely on, including libraries, SDKs, and patterns that raise the floor for quality and security across the org., • Ownership & collaboration: You take responsibility for outcomes, not just code. You're comfortable driving a small project or component, coordinating with partner teams, and communicating trade-offs clearly in design docs and PRs., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.Minimum qualifications, • 2-5+ years of professional software engineering experience., • Proficiency in at least one of Python, Go, or TypeScript/JavaScript, and comfort working on backend and/or service-oriented systems., • Experience building or operating web services or APIs backed by relational databases and/or caches (e.g., MySQL, Postgres, Redis)., • Familiarity with authentication or authorization concepts (sessions, tokens, OAuth, SSO, MFA, RBAC) and an interest in going much deeper., • Building or integrating with IdPs and identity protocols (SAML/OIDC, enterprise SSO, SCIM, OAuth, API key management)., • Working with cloud-native infrastructure (AWS, Kubernetes, Terraform, Kong, or similar API gateways and service meshes)., • Experience with high-scale distributed systems or performance-sensitive services where availability and latency targets matter (e.g., auth endpoints, org lookups, internal service auth)., • Familiarity with observability stacks (Grafana, Datadog/Splunk, internal metrics/logging frameworks) and using them to drive reliability improvements., • Languages & frameworks: Python, Django, Go, TypeScript/React., • Identity & access: OAuth, API keys, SSO, SCIM, MFA, roles & permissions, internal service auth SDKs., • Infrastructure & platform: AWS, Kubernetes, Terraform, Kong, microservice platform for auth and organizations., • Data & observability: MySQL, Redis, Kafka/queues, Grafana, Splunk, internal logging/metrics pipelines. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We're looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy. This is a hands-on role focused on marketing automation, data flow, and funnel operations. You'll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency. How You'll Make a Difference: • Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs., • Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform., • Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth., • Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams., • Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral)., • Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand., • Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency., • Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement., • Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health., • Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve., • Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability. Who You Are: • 8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment., • Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing., • Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems., • Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements., • Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale., • Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$132,000—$198,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionBenefits/Perks • Competitive Hourly Wage, • Product and Enhancement Commission, • Discounted facials, • Friends & Family Discount on Services, • A valid Esthetics license, • At least 1-2 years of experience performing facials, • A passion for our brand and the way we are changing the skincare industry, • Outstanding customer service and problem-solving skills, • Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts, • Experience with Peels, • Advanced facial massage techniques, • Experience with electrical modalities (high frequency, LED, microcurrent) About the Role As a Skin Therapist, you will provide fully personalized facials to every client who walks through our door. You will listen to their concerns, look for skin conditions, and educate them on product and enhancement options, delivering an unparalleled client experience. What You'll Do • Customized Facials: Provide customized and personalized facials to Heyday clientele, ensuring each treatment meets their unique needs., • Comprehensive Skin Analysis: Conduct a thorough skin analysis for each client to understand their current skin condition and anticipate future needs., • Client Education: Educate clients on their homecare routines and offer personalized recommendations for maintaining healthy skin., • Client-Centric Service: Listen attentively to each client to create a unique and memorable experience rooted in genuine hospitality. About Heyday Were Heyday, a fast-growing skincare brand transforming the facial experienceand were just getting started. With over 1 million facials performed over the past ten years, weve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, its not just about skin. Its about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. Weve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether youre an esthetician, shop leader, or part of our corporate team, youll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, were always looking aheadbecause the best is yet to come. Ready to be part of whats next?

Job Description We're quickly growing and super excited for you to join us! About Topsort At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed. Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago, São Paulo, and Barcelona. We are a truly global company that was born in the pandemic that's had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we've gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry. Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let's do the unimaginable - let's make ads clean and cool again, with AI and modern technology. Why Topsort? Why now? Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The systems, integrations, and partner experiences you help build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your work will leave a lasting mark on the industry as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us. What it's like to work at Topsort Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It's a sports team that's hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here. If it can be built today, we're all about getting it done today. What is this role like? We're looking for a Product Manager to help make Topsort's platform work in the real world: across APIs, external partners, enterprise customers, and internal teams moving quickly. This is not a traditional PM role where success comes from owning a roadmap in isolation. You'll work alongside engineering, GTM, customers, and industry partners to turn ambiguous requirements and external constraints into shipped product outcomes. You should be technical enough to reason about APIs and systems, socially sharp enough to align stakeholders while preserving the integrity of Topsort's product obsession, and hands-on enough to create clarity when the path is messy. You'll thrive here if you are a builder, translator, and operator: someone who can sit with engineers to understand what is possible, work with customers and partners to find new problems to solve, and push the right work forward without waiting for perfect information. In this role, you will: • Drive Integration Execution: Lead complex integration initiatives between partners, enterprise customers, and internal teams, turning ambiguity into shipped outcomes., • Translate Between Technical and Business Needs: Work closely with engineering, GTM, and external stakeholders to define requirements, clarify tradeoffs, and ensure technical decisions map to customer and business value., • Navigate External Dependencies: Manage the reality of partner timelines, customer constraints, API limitations, incomplete documentation, and shifting priorities while keeping momentum., • Create Clarity Without Over-Process: Build lightweight structure, documentation, and decision-making frameworks that help teams move faster without slowing down execution., • Influence Decisionmaking: Align engineering, product, business, and external stakeholders around priorities, risks, and execution plans., • API & Integration Fluency: Strong understanding of APIs, data flows, technical constraints, and how software systems connect. You do not need to be a former software engineer, but you should be comfortable working directly with engineers., • Technical Product Judgment: Ability to evaluate tradeoffs, ask strong technical questions, and help teams make practical decisions without needing perfect specs., • Stakeholder Orchestration: Strong ability to work across engineering, GTM, customers, and external partners, especially when priorities are competing or ownership is unclear., • Execution Under Ambiguity: Comfort operating in an environment where requirements are incomplete, priorities shift quickly, and external dependencies create uncertainty., • Customer & Partner-Facing Mindset: Experience working with enterprise customers, partners, or external stakeholders to understand needs, manage expectations, and solve practical implementation challenges., • Communication & Documentation: Ability to communicate clearly with both technical and non-technical audiences in Advanced/Fluent English, and to create documentation that improves alignment and repeatability., • Relevant Experience: Experience in B2B SaaS, platform products, integrations, partnerships, solutions engineering, technical customer success, or technical product management is highly valued., • Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions., • Team first: A low need for individual recognition, always prioritizing collective results over personal credit., • You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation., • Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels., • Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Are you passionate about building ecosystems and turning partnerships into real, measurable growth? As Sr. Partner Marketing Technology Alliances Manager at Klaviyo, you'll play a critical role in activating our technology partner ecosystem through joint marketing, joint demand generation, and high-impact partner moments. You'll work closely with ecommerce platforms, ISVs, and technology partners to bring integrated solutions to market and accelerate adoption of the Klaviyo platform. You'll collaborate with a wide range of technology partners across the commerce ecosystem — including leading platforms and ISVs such as Shopify, WooCommerce, TikTok, Google, and others — to bring integrated solutions to market and create meaningful value for shared customers. This role sits at the intersection of partner marketing, ecosystem activation, and go-to-market execution. You'll design and execute co-marketing programs that help technology partners show up meaningfully across Klaviyo's ecosystem — from the App Marketplace to flagship global events like K:Boston, K:Sydney, and K:London. You'll collaborate closely with Partnerships, Field Marketing, Events, Product Marketing, and Sales to ensure partner marketing initiatives are aligned with business priorities and deliver tangible outcomes. Your work will directly influence partner-led demand, product adoption, and Klaviyo's growth across the commerce technology ecosystem. This is a highly visible role for a forward-thinking, hands-on marketer who thrives in fast-paced environments and knows how to turn partnerships into scalable growth engines. How you'll make a difference: • Lead and execute joint marketing programs with technology partners that drive demand, pipeline influence, and adoption of the Klaviyo platform, • Design and deliver integrated co-marketing initiatives across campaigns, content, launches, and ecosystem programs in partnership with ISVs and ecommerce platforms, • Own technology partner sponsorship strategy and execution for Klaviyo's flagship initiatives, including K:Boston, K:Sydney, K:London, and other global moments, • Create compelling sponsorship and activation opportunities that align partner objectives with Klaviyo's brand, audience, and go-to-market priorities, • Partner closely with Partnerships, Field Marketing, Events, Product Marketing, and Sales to align partner marketing programs with broader business goals, • Own end-to-end execution of partner marketing initiatives — from strategy and planning through launch, execution, and performance measurement, • Leverage data and insights to evaluate program effectiveness, optimize ROI, and scale successful partner motions, • Act as a connector across Marketing, Partnerships, Sales, and Product to ensure consistent messaging, strong execution, and clear partner value propositions, • Champion partner and field feedback internally to continuously improve ecosystem marketing effectiveness, • Stay current on ecommerce and technology partner trends, competitive dynamics, and platform innovations to bring fresh, relevant ideas to market, • 5+ years of experience in partner marketing, alliances marketing, ecosystem marketing, or B2B technology marketing, • Proven experience designing and executing joint marketing programs with technology partners that drive measurable demand and adoption, • Understanding of ecommerce, and/or SaaS ecosystems, including ISVs, platforms, and partner-led growth models, • Experience working closely with partnerships, sales, and cross-functional marketing teams in a multi-stakeholder environment, • A forward-thinker who is equally comfortable rolling up your sleeves to execute programs end to end, • Data-driven and outcomes-focused, using insights and performance metrics to guide decisions and improve results, • Highly collaborative, with the ability to build trust and influence across internal teams and external partners, • Accountable and goal-oriented, taking ownership of initiatives and consistently delivering on commitments, • Strong communicator and storyteller, able to craft compelling joint narratives and represent marketing initiatives with confidence, • Highly organized, able to manage multiple partners, programs, and timelines simultaneously, • Comfortable with periodic travel for partner engagements, events, and flagship Klaviyo initiatives #IndeedGTM We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000—$156,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is looking for a Full Stack Engineer to support key initiatives that enhance our product offerings and drive company growth. In this role, you'll play a critical part in delivering end-to-end solutions using both front-end and back-end technologies. You'll improve existing products and develop new capabilities that push the boundaries of what's possible for our customers. As a Software Engineer II, you'll tackle complex challenges, explore multiple solutions, and weigh business and technical trade-offs to determine the best path forward. You'll actively contribute to team discussions and help shape important technology decisions. You'll also be responsible for shipping well-designed, thoroughly tested solutions that prioritize reliability and performance. On the Flows Insight & Management team, we focus on crafting an exceptional user experience for the Flows product area which empowers users to build, manage, and analyze automated workflows seamlessly. Our work revolves around an intuitive visual editor that lets users create and modify flows with ease, as well as the rich insights and analytics that help them understand how their flows are performing. We also manage APIs that integrate with other services, creating a powerful ecosystem for users to drive automation in new and exciting ways. Collaboration is key to what we do. We actively partner with engineering teams across the organization, giving us exposure to diverse parts of the product and opportunities to impact various projects. This keeps us engaged with a variety of challenges and solutions, as we're always learning and evolving. Looking to the future, our team is focused on expanding the capabilities of Flows. We'll be enhancing our flow editor and ecosystem to make it even easier to build and expand on flows. We're also building smarter recommendations and actionable insights to help users optimize their flows. With our continued evolution, we envision Flows not just as a tool, but as a platform that empowers teams to do more, build more, and connect seamlessly. About the TeamThe Flows Insight & Management team owns how customers design, understand, and manage automated lifecycle programs across channels like Email, SMS, and WhatsApp. We are responsible for: • The Flows User Experience: Building an intuitive visual editor, staff-side management tools, and the analytics previews that allow users to create and modify flows with ease., • Developer APIs: Managing the configuration and APIs that handle creating, editing, cloning, and versioning flows., • Analytics & Reporting: Delivering rich insights, node-level metrics, and revenue/conversion analytics that help users understand exactly how their automations are performing., • Looking to the future, we are focused on expanding the flow editor ecosystem and building smarter recommendations and actionable insights to help users optimize their strategies.What We're Looking For, • 3+ years of experience in a software engineering role with a proven track record of building high-quality products., • Strong Full Stack proficiency: Experience building end-to-end solutions using Python and Django on the backend, and React and TypeScript on the frontend., • API Design experience: Ability to design and maintain robust RESTful APIs (experience with developer-facing APIs is a plus)., • Infrastructure & Database knowledge: Familiarity with relational databases (MySQL/Aurora) and exposure to cloud infrastructure, specifically AWS., • Engineering best practices: A focus on writing clean, maintainable code, participating in code reviews, and leading robust testing practices., • Agile collaboration: Experience working in fast-paced environments and partnering effectively with Product and Design teams., • Experience using AI coding tools like Claude Code or Cursor to accelerate development.Nice to Have, • Experience with infrastructure as code, such as Terraform., • Familiarity with asynchronous task queues and event-driven architecture (Pulsar, Kafka, RabbitMQ, Celery)., • Background in digital marketing, customer data software, or building analytics products., • Exposure to machine learning concepts, as we work towards building smarter recommendations for our users., • Experience building cloud-native solutions, ideally on AWS. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We are seeking a Senior PM, Product Experience & AI Enablement to lead the strategy and development of intelligent internal product platforms that transform how our product and engineering teams plan, build, launch, and measure product changes. In this role, you will own the systems, workflows, and AI-powered experiences that shape the end-to-end product development lifecycle across the organization. You will partner closely with Product, Engineering and GTM teams to design and deliver internal tools that improve efficiency, increase transparency, reduce operational friction, and unlock new levels of productivity through AI-driven automation and insights. Rather than focusing solely on customer-facing features, this role treats internal teams as customers. You will apply product management principles to improve internal platforms, integrate systems across our product stack, and embed AI capabilities into workflows to help teams move faster, make better decisions, reduce manual work, and scale more effectively. Your work will directly impact how efficiently Klaviyo teams ship product improvements, leverage AI in their day-to-day workflows, and deliver value to customers at scale. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. How You Will Make an Impact • Define and own the product strategy for AI-enabled internal platforms that support the full product development lifecycle., • Reimagine how teams move from product planning → development → launch → measurement through intelligent workflows, AI copilots, and integrated tooling., • Identify friction points, repetitive manual work, and operational inefficiencies, then deliver AI-driven solutions that improve productivity and decision-making., • Partner with engineering, infrastructure, and data teams to build scalable internal systems enhanced with automation, generative AI, and workflow intelligence., • Introduce AI-powered capabilities such as:, • Automated project and launch coordination, • AI-generated summaries, documentation, and status updates, • AI-assisted experimentation analysis and rollout recommendations, • Help define how AI is embedded into internal PM and operational workflows across the organization., • Drive adoption of AI-enabled tooling and establish best practices for AI-assisted product development workflows., • 5+ years of product management experience working on internal platforms, developer tools, operational systems, or AI-enabled workflow products., • You deeply understand the product development lifecycle and have experience building systems that support planning, development, experimentation, release management, and measurement workflows., • You are excited about applying AI to improve how teams work and have experience evaluating or implementing AI-driven tooling, automation, copilots, or workflow intelligence., • You are highly collaborative and able to align stakeholders across Product, Engineering, Infrastructure, Data, and GTM teams., • You use data and operational metrics to evaluate product outcomes and identify opportunities for optimization and automation., • You bring a systems-thinking mindset and understand how workflows, tools, data, and teams connect across an organization., • You are energized by improving developer and product team productivity through intelligent systems and AI-enhanced experiences., • Experience working in high-growth SaaS environments, • Experience building or integrating AI copilots, workflow automation, or internal AI tooling, • Familiarity with LLM-powered products, prompt workflows, or AI orchestration systems, • Experience with developer productivity or developer experience platforms, • Background in engineering, technical product management, data platforms, or developer tooling Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$136,000—$204,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo's Talent Acquisition team is scaling quickly, and the systems that power recruiting need to scale with us. We're looking for a Talent Acquisition Systems & Automation Lead - someone who sits at the intersection of recruiting, data, and workflow design. This role is ideal for someone who understands the day-to-day realities of recruiting but is energized by improving the systems behind it. You won't just support recruiting operations. You'll build the infrastructure that makes great recruiting faster, smarter, and higher-impact, turning operational data into insights that drive better hiring decisions. You'll partner closely with recruiters, coordinators, and TA leadership to improve workflows, automate repetitive tasks, maintain system health, and experiment with new tools that make our team faster and more effective. This role is a launchpad into deeper recruiting systems and automation work, giving you the opportunity to build real operational muscle while learning how modern recruiting teams scale. What you'll do: • Improve Recruiting Workflows. Partner with recruiters and sourcers to identify friction in the recruiting process and redesign workflows that make hiring faster, clearer, and more consistent. You'll translate real recruiting pain points into operational improvements across our ATS, sourcing tools, and reporting strategy., • Introduce Smart Automation. Look for opportunities to automate repetitive recruiting tasks and reduce manual work. You don't need to be an engineer, but you should enjoy experimenting with automation tools and learning new ways for our systems to connect., • Maintain Data Integrity. Strong recruiting operations rely on clean, trustworthy data., • You'll monitor the health of our recruiting data and implement processes that prevent errors before they happen. You think in systems, not just tasks. You naturally ask, "Why does this work this way?" and "Could this be simpler?" You enjoy making processes smoother and helping teams work more effectively. You're comfortable sitting at the intersection of people, process, and technology. You like learning new tools and figuring out how they connect. Qualifications: • 8+ years of experience in operations, or talent programs, • Exposure to low-code tools, workflow automation tools, or AI tools, • Experience working with an ATS (Greenhouse preferred), • Strong attention to detail and process consistency, • Comfort working with data and reporting tools, • Strong track record of improving automation, systems, and workflow design We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$112,000—$168,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team: We're Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with ecosystem partners that make Klaviyo more powerful for everyone that uses it. We operate globally, partnering across the business, but most closely with Sales and Marketing to deliver more for our customers. Our Partner Account Management org in the US is a team of 30 high performing and entrepreneurial Klaviyos who use their consultative skills to understand the business model and growth strategy of our ecosystem partners to advise them on how Klaviyo can help them grow. About the Role: Enterprise Partner Account Managers are the go-to strategic resource for partners and the Partnerships organization because of their in-depth knowledge and are seen as an expert in the ecosystem environment. At times they serve as a speaker and external spokesperson for Klaviyo. Principal Partner Managers are responsible for building and influencing long term, deep, and mutually beneficial relationships with multiple stakeholders within a select few of Klaviyo's top partners. They will work directly with C-suite leaders in their organization and leverage consultative skills to understand the business model and growth strategy so they can strategically advise them on how Klaviyo can help them grow. Additionally, this role works often and easily across organizations and functions at Klaviyo--advancing the Partnerships' team mission while helping colleagues succeed in their own work. How you'll Make an impact: • Build narrative and articulate the value of Klaviyo's software to our top Partners, differentiating Klaviyo from other solutions., • Manage business development referrals (and co-selling opportunities) to/from your partners, and coaching your partners on how to grow their business, including their profitability, with Klaviyo., • Leverage strong consultative skills and knowledge of the Partner ecosystem to advise your partners' business model and growth strategy and how it plays into the larger environment. Strategically advise them on ways Klaviyo can help them grow their business., • Drive collaboration cross-functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges., • Be a platform subject matter expert by developing a deep understanding of the business models, products, and ecosystems of Klaviyo's top Partners, • Develop a 360 degree perspective of Klaviyo's relationship with each major eCommerce platform and help guide decision making on Klaviyo's strategy and investments with platforms., • Identify and support cross-ecosystem connections between Klaviyo's team and the strategic partner's team., • 10+ years of SaaS account management, channel and/or sales experience., • Experience supporting and influencing colleagues on cross-functional team, • Familiarity with enterprise methodologies (e.g., MEDDIC/MEDPICC), • Ability to build strong executive relationships and lead multi-threaded deals to closure, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-CR1 #LI-Boston We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$142,800—$193,200 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Looking for a flexible telemedicine job where you can work from home and control your schedule? We're hiring skilled physicians with multiple state licenses for two separate platforms. You only need to qualify for ONE to apply. Track 1 — Medical Weight Loss PlatformTo qualify, you need: • 1–2+ years of current, recent experience treating ED, hair loss, STIs, and men's/women's sexual health What's in it for you: • Flexible schedule: 1099 Independent Contractor — work 20–40 hours/week, set your own hours, • Competitive pay: Up to $150/hour, depending on visit type, • Fully remote: Deliver care through a mix of synchronous (video) and asynchronous visits, • Licensure: Active non-restrictive MD/DO license in 3 states minimum. Highest-need states: CA, TX, FL, NY, VA, NC, WA, OH, PA, GA, • Experience: 3+ years post-board certification, • Board certification: Internal Medicine, Family Medicine, or Emergency Medicine, • Availability: 20 hours/week minimum, including 2 weekend shifts per month Take your career to the next level in telemedicine. Apply today!

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Boston, MA (Hybrid 3x per week) As the first point of contact in the sales cycle, you are on the front-lines. We consider the oBDR role essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations. How You Will Make A Difference: • Identify high potential companies who can benefit from Klaviyo's solution, • Partner closely with experienced SMB and Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities, • Develop, test and iterate messaging across multiple channels, industries and personas, • Contribute learnings and best practices to the Outbound process and team members to support the success of your peers, • Reflect Klaviyo's values of accountability and effort, • Located in the Boston area, • Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company, • Have a BA/BS or equivalent, • Continually seek improvement and are rigorous in your pursuit of it, • Are excited, motivated, and inspired by exceeding goals, • Are thoughtful, engaging, energetic, and self-aware, • Have experience working in a fast-paced environment, • Focus on details, are a self-starter, and are relentless but professional, • Have excellent written/verbal communication skills, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-BAILEY #LI-HYBRID We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$24.04—$24.04 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Overview PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position: Responsibilities PRIDE Industries Job Description Job: Delivery Account Manager Job Code: AA220 - PR-Delivery Acct Manager HR Title Group: Distribution and Production Salary Grade: N19 FLSA Status: Non-Exempt Approval Date: February 2025 SUPERVISES: There are no direct reports with this position. POSITION SUMMARY: Under general supervision, the Delivery Account Manager performs a variety of customer service, administrative, and account management duties in support of customers including: order processing, customer relations, strategy, and sales support functions. Employees in this job class will be responsible for replenishing product in customer facilities and vending machines in accordance with a pre-designated schedule and/or customer requests, and managing win/win relationships with customers through timely research and response to customer inquiries, order status and resolving production, shipping and scheduling issues. Additional responsibilities include fulfilling orders and managing product inventory levels, including loading and transportation of products from warehouse to customer sites and troubleshooting minor issues affecting vending machines when applicable. This position requires the ability to effectively communicate and provide sales support with third party customers at different levels of leadership, work independently, safely operate assigned vehicles, navigate to various locations, and maintain inventory accuracy. TYPICAL DUTIES: MINIMUM QUALIFICATIONS: • Three or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar;• Must have a satisfactory driving record;• Ability to communicate effectively and respond to questions and requests from customers, including written communication skills using appropriate business English;• Demonstrated human relations skills to maintain effective working relationships with team;• Basic mathematical ability including addition, subtraction, multiplication, and division;• Intermediate computer literacy including knowledge of word processing, spreadsheets, presentation software and Apple devices including ability to communicate with phone, text and email;• Basic troubleshooting ability;• Demonstrated customer service, problem solving and common-sense skills;• Flexibility of schedule changes and work durations. EDUCATION REQUIREMENTS: High School Diploma or GED CERTIFICATES REQUIRED: The following licenses or certificates may be required depending on local, state and/or contract requirements: Valid Driver's License PHYSICAL REQUIREMENTS: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: • Maneuvering in and around the warehouse• Bending and stooping• Lifting and moving boxes weighing up to 35 pounds• Pulling or pushing up to 75 pounds• May require use of a pallet jack and boxed truck• Viewing Computer screen• Operate technology both at home and in field• Operating delivery vehicles• Climbing in and out of vehicle WORK ENVIRONMENT: Work is performed in a warehouse or distribution environment with forklifts, material handling, and production equipment, as well as in a vehicle while driving. May be exposed to noise from equipment and depending on external weather conditions, exposure to heat, cold, wind, and rain. This position requires non-traditional hours. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors. At PRIDE, we make a difference in the lives of many, one job at a time. Qualifications Ready to make an impact? Join an organization where business meets purpose, and every role contributes to a greater mission. Apply today at PRIDE Careers and be part of something meaningful. Learn more about who we are and what we stand for at . PRIDE Industries is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law. Thank you for considering a career with us—we look forward to connecting with you!

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role We're looking for a systems-minded and customer-obsessed Senior Manager of Customer Success Operations to accelerate Klaviyo's Digital-first and At Scale engagement model. In this role, you'll partner closely with the Digital and At Scale Customer Success teams, as well as work with Product, Customer Education and Marketing to operationalize the tools, data, automation, and processes that help customers learn, adopt, and grow at scale. Working in close partnership with the GTM systems and Customer Success teams, you'll drive the operational engine behind digital and hybrid engagement models including lifecycle automation, AI-powered engagement, adoption/education enablement. If you thrive at the intersection of technology, data, and customer experience—and enjoy turning strategy into scalable, measurable outcomes—this role gives you the opportunity to shape how tens of thousands of customers experience Klaviyo. How You'll Make an Impact • Translate strategic digital CS goals into execution plans—including system changes, cross-functional alignment, and project management, • Help design and execute scalable lifecycle workflows, triggers, and automations that power onboarding, adoption, expansion, and ongoing customer success, • Operationalize digital customer lifecycle programs including triggered communications, in-app engagements, personalized guidance, and automated success plans, • Optimize the digital CS tech stack—including Gainsight CS/PX, automation tools, AI agents, LMS platforms, and community systems, • Lead change management efforts tied to digital transformation initiatives within the broader Customer Success organization, • Deploy AI-driven insights, nudges, and in-product guidance to accelerate customer engagement and reduce manual CS effort, • Collaborate with Community and Education teams to operationalize learning journeys, certifications, and peer-driven engagement, • 7+ years of experience in Customer Success Operations, Digital CS, or scaled CS programs within a B2B SaaS environment, • Hands-on expertise with Gainsight CS/PX and modern customer lifecycle automation tools; familiarity with LMS, community, and support platforms, • Experience designing automated journeys, workflows, and digital engagement programs, • Comfort working with AI-driven tooling (agents, copilots, rule logic) in customer-facing contexts, • Strong analytical skills, with experience building dashboards, KPIs, and insights using multi-source data, • Ability to influence cross-functional partners and translate strategy into clear operational plans, • Clear communication, strong project management, and a bias toward action and continuous improvement, • Bachelor's degree in Business, Operations, Information Systems, Analytics, or related field (or equivalent experience), • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$152,000—$228,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Data is at the heart of every decision at Klaviyo. Our Analytics Engineering team sits within a hub-and-spoke model, partnering closely with Go-To-Market (GTM), Product, Engineering, and Business Intelligence teams to build scalable, trusted data systems. You'll work at the intersection of business and engineering, owning core data models, enabling self-service analytics, and ensuring our data ecosystem is reliable, scalable, and compliant. About the Role We're looking for a Senior Analytics Engineer to own end-to-end data pipelines and modeling across GTM (Sales) and Product domains. You'll build and maintain the source of truth for operational and product data, enabling leadership, analysts, and product teams to answer complex questions with confidence. This role combines deep technical execution with high-impact business partnership, requiring you to translate ambiguous needs into scalable data products. You will operate as a trusted, embedded partner to stakeholders while leveraging the broader Data Engineering organization's standards, tooling, and best practices. You'll help build the foundation that powers everything from forecasting and compensation to product insights and experimentation. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. How You'll Make a Difference • Own and deliver end-to-end data pipelines and models that power Sales and Product analytics, • Build curated, governed data marts that enable fast, reliable decision-making, • Design dimensional data models (dbt) for core entities such as accounts, pipeline, performance, and product usage, • Partner with Sales, Product, and Analytics teams to create holistic views of the customer and product lifecycle, • Raise the bar on data quality, testing, monitoring, and documentation, • Enable reverse ETL workflows to operationalize insights into business systems, • Act as a data ambassador across Product, Engineering, BI, and Legal, ensuring alignment on data contracts and governance, • Lead and mentor others through design reviews, best practices, and technical guidance, • Data Modeling & Pipelines: Build and maintain production-grade dbt models in Snowflake, • Integrations & Ingestion: Own ingestion from systems like Salesforce, ERP, and product data sources, • Reverse ETL: Push high-value data models into downstream tools and workflows, • Data Quality & Governance: Implement testing frameworks, monitoring, and documentation to ensure trust and compliance, • Cross-Functional Partnership: Work closely with Sales Ops, Product Managers, Engineering, Finance, and GTM teams, • Repository Stewardship: Maintain dbt codebase, enforce best practices, and ensure scalability, • 5+ years of experience in analytics or data engineering in a modern data stack (Snowflake, BigQuery, or Redshift), • Strong expertise in SQL and dbt, with a focus on building scalable, production-grade data models, • Proficiency in Python (or similar) for orchestration or tooling, • Experience owning end-to-end data workflows, from ingestion to business impact, • Ability to translate ambiguous business needs into structured data solutions, • Strong communication skills with the ability to partner with non-technical stakeholders, • Experience implementing data testing, monitoring, and governance frameworks, • Experience with Sales Operations, compensation, or GTM analytics, • Familiarity with reverse ETL tools and workflows, • Experience with Airflow, Fivetran, Workato, or similar tools, • AWS experience (S3, EC2, Lambda) and infrastructure-as-code (Terraform), • Exposure to experimentation frameworks or product analytics systems, • Experience with data privacy controls (masking, role-based access, compliance) At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000—$210,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. As a hands‑on principal for compute, networking, storage, runtimes (e.g., Kubernetes), CI/CD, and observability, you'll architect the service platform that lets teams ship fast and safely. IC role—no direct reports—you lead via design, code, and incident excellence, setting technical standards and SLOs for platform services. What You'll Do • Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines; ship golden paths and IaC modules., • Define platform SLOs; use error budgets to guide reliability vs. velocity trade‑offs; drive incident learning and readiness reviews., • Improve developer velocity (build/deploy times, flaky tests, local dev ergonomics) with measurable results., • Lead capacity planning and commitments; build guardrails for cost, security, and compliance with Security/FinOps partners., • Write high‑impact code, automation, and tooling; mentor across teams and raise the bar on operational excellence, • Experience: 10+ years building and operating cloud platforms (compute, networking, storage, runtimes like Kubernetes), with a track record of multi‑region HA and SLO rigor., • Technical expertise: Deep in Kubernetes, service mesh, Terraform/IaC, CI/CD, and production observability; you ship golden paths and guardrails that lift the whole org., • Experience with databases and storage systems, including SQL and NoSQL databases, and object, block, or file storage platforms., • AI tools & automation: You've brought AI into platform engineering—from copilot‑assisted workflows and intelligent test generation to AIOps for incident triage, anomaly detection, and runbook automation—with clear security and cost boundaries., • Ops leadership: You lead via design reviews, incident excellence, and SLO/error‑budget tradeoffs communicated in business terms., • Core SLOs & velocity: ≥99.95% SLOs for core services; 25–50% faster build/deploy times; developer‑reported friction trending down., • AI‑enabled platform: Approved AI tooling is integrated into IDE/CI/CD with repo policies and auditability; ≥70% MAU among eligible engineers; MTTR down 20–30% via AI‑assisted triage; flaky‑test rate decreases through targeted, AI‑suggested fixes., • Guardrails in place: Cost, security, and compliance controls are codified as IaC modules and enforced in paved roads., • Experience with enterprise governance, including compliance and audit requirements., • ≥99.95% SLOs for core services; 25–50% faster build/deploy times; reduced developer‑reported friction; incident recurrence trending down. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$244,000—$366,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Location: We're currently hiring for two separate roles in our Boston, Massachusetts market, with one position based at Kasa Fenway and the other at Kasa Commons. Time Commitment: approximately 32-40 hours Anticipated Schedule: Flexible - including nights, weekends, and holidays. The Role The Property Operations Lead role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the East portfolio, supporting efficient and successful operations for The Boston market. Through regular in-person inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. Like many operations roles, there is no "typical day" but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, and providing support for lockouts, last-minute requests, and assisting with other guest issues. A typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours. Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes • Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit., • Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work., • Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks., • Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners., • Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends., • Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department., • Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs., • Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development., • Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.Required policy information:, • Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics., • Key Initiative: Identify and communicate on-site issues., • Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines., • Key Initiative: Participate in preventative maintenance program., • Role Objective 2: Complete tasks that drive productivity within the operation., • Key Initiative: Complete brand standard inspections to gather property-level data., • Key Initiative: Decrease the number of after-hours calls and inquiries. Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits * Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. • The Pay: The starting base pay range for this role is $28.00 - $30.00 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. * Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact! Description: Title: FP&A Manager Reports to: Senior Vice President, Finance Department/Location: Finance / Remote FLSA Status: Exempt Summary: We are seeking an experienced Manager of Financial Planning & Analysis to join our growing finance team. Reporting to the Senior Vice President, Finance, this individual will serve as a key strategic partner across Guidelight Health, bringing financial rigor and analytical insight to decision-making as we continue to scale nationally. This is a high-impact role suited for a self-starter who thrives in a fast-paced, mission-driven environment and is eager to help shape the company's financial future. The FP&A Manager will own core planning and reporting processes, build scalable financial models, and partner closely with clinic operations, growth, and clinical leadership to evaluate new initiatives and drive performance across our PHP and IOP programs. Responsibilities: • Financial Planning & Forecasting, • Lead the annual budgeting, forecasting, and long-range strategic planning processes, partnering closely with functional and clinic leaders to ensure accurate, timely, and strategy-aligned submissions., • Build dynamic financial models, KPI dashboards, and scenario analyses that inform business planning and support new clinic openings, service line expansions, and capital investment decisions., • Drive long-range strategic planning efforts, developing financial frameworks that support margin improvement, market expansion, and multi-site growth., • Financial Reporting & Analysis, • Prepare and present executive-level financial reports, variance analyses, and dashboards that provide clear, actionable insights to support data-driven decision-making by clinic and senior leadership., • Track and communicate key performance indicators across clinic operations, including patient volumes, revenue per visit, staffing ratios, payer mix, and operating margins., • Take full ownership of financial analyses and strategic projects through to final recommendations, building Board- and leadership-ready materials that distill complex data into clear, actionable insights., • Operational & Revenue Cycle Support, • Develop strong cross-functional partnerships with clinic, operations, and clinical leadership, facilitating regular financial reviews and serving as a strategic thought partner to drive performance improvement., • Partner with accounting, revenue cycle management, and operational teams to ensure financial data accuracy, resolve discrepancies, and support payer mix reviews and reimbursement trend monitoring., • Continuously improve financial reporting tools, forecasting methodologies, and dashboard capabilities to enhance accuracy, transparency, and usability; drive initiatives to advance process automation and financial systems integration., • Strategic Projects, • Lead financial diligence and scenario planning for business cases related to new clinic openings, payer contract negotiations, and market expansion opportunities., • Model and measure the ROI of strategic initiatives, including technology investments, automation opportunities, and operational improvement efforts., • Education & Experience, • Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred., • 5–7 years of progressive experience in FP&A, corporate finance, management consulting, or healthcare financial operations; multi-site healthcare or outpatient behavioral health experience strongly preferred., • Demonstrated understanding of healthcare reimbursement, payer mix, and clinic operational drivers., • Skills & Competencies, • Deep financial modeling expertise with the ability to synthesize complex data into insights that drive executive decision-making., • Advanced proficiency in Excel and financial modeling; experience with Power BI, Tableau, or similar data visualization tools preferred., • Demonstrated ability to collaborate cross-functionally with operations, growth, clinical, and IT teams., • Excellent communication and presentation skills, with the ability to translate financial information for both financial and non-financial stakeholders., • Strong leadership capabilities with a track record of managing projects and competing priorities in a dynamic, high-growth environment., • Experience in behavioral health, outpatient mental health, or tech-enabled healthcare services., • Background in management consulting, investment banking, or corporate development., • Proficiency with EHR-integrated reporting or billing analytics platforms., • Experience championing AI, automation, and data visualization tools to enhance workflow efficiency and reduce administrative burden. *Please do not contact our public clinical admissions line regarding this or any other job posting. For recruiting-related inquiries, please contact the Talent team at Guidelight is an Equal Opportunity Employer. We are passionate about fostering an environment where everyone, irrespective of their race, gender, sexual orientation, or background, feels valued and included. We want to be a place where every employee has a voice and feels truly welcome, appreciated, free to be themselves, and empowered and enabled to do their best work. Our differences make us unique, and we actively support these differences and work to create communities of respect throughout our company. Pay Range$120,000—$140,000 USD Benefits & Perks At Guidelight, we value a work-life integration culture. This approach allows our teammates to focus on what matters most to them, while also caring for our clients and fellow teammates. We have found that this promotes a sustainable and successful culture, and we offer the following benefits to our teammates to demonstrate this commitment to each other. As a Guidelight teammate, working 32+ hours per week, you'll enjoy a comprehensive benefits package, including: • Health & Wellness: Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance., • Time Off: Responsible PTO, in lieu of a traditional accrual-based policy, which allows full-time and part-time employees to take the time they need, when they need it, while ensuring continuity of care and team collaboration, • 401(k): With company match., • Licensing: All licensing fees covered, including opportunities for cross-licensure when applicable., • Professional Development: Annual stipend for tuition reimbursement, ongoing education, or CEUs., • Clinical Supervision & Growth: Pre-licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team: Klaviyo's global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment. The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team — our end-user support team — as well as with our Security, Risk, and Trust teams and the broader Engineering department. About the role: As a Lead IT Systems Engineer on the IT Systems team, you will lead the design, implementation, and maintenance of our enterprise SaaS systems. You will spearhead projects that range from SSO/SCIM implementations to complex multi-tool integrations and automations, with a focus on scalability and efficiency. You'll collaborate closely with operations, engineering, and the IT Searchbar team to ensure seamless system performance and act as a technical escalation point for system-related issues. How you'll have an impact • You'll mentor team members to grow and develop in their careers and help increase their scope and impact throughout their tenure at Klaviyo., • Both give and receive meaningful feedback focusing on empathy, curiosity, and investment in growth., • Establish team standards, implement frameworks for intake and prioritization of projects and tasks, and establish and monitor objectives and key results (OKRs)., • Partner with the stakeholders to build, maintain, and improve tooling/infrastructure and documentation that helps meet the business needs for today and the future., • Collaborate with IT and internal teams to automate and improve workflows, implement and enhance escalation processes, and drive IT initiatives., • A minimum of five years' experience in systems engineering within fast-paced and result-driven environments., • Proven track record of defining problem statements, managing technical projects, collaborating with stakeholders, and delivering impactful results., • Extensive experience in Identity Access Management (IAM), including IdP configuration, management, and maintenance (Okta or Azure experience is preferred)., • Strong experience working with enterprise-scale networking topics, including routing, DNS, and building and maintaining multiple global office networks and VPNs., • Demonstrated proficiency in understanding and integrating Large Language Models (LLMs) or other AI technologies into enterprise systems for automation or process improvement., • Deep technical knowledge in at least one additional domain: corporate security, endpoint management (Jamf, Intune, or equivalent), cloud infrastructure (GCP, AWS, or Azure), or enterprise SaaS administration(Atlassian,Google Workspace,etc)., • Strong experience in automating workflows and repetitive tasks using scripting (Bash, Powershell, or Python). Python is preferred, and AWS Lambda function experience is a plus. Familiarity with infrastructure-as-code tools (Terraform or Ansible) is a bonus., • Knowledgeable in vendor management and IT budget management., • IAM & Automation: Design and implement automated security, specializing in Okta Workflows (or similar) for user lifecycle and access/auditing., • Systems Engineering (High-Growth): Experienced in managing/scaling critical infrastructure in agile, fast-paced SaaS/tech environments; champions security and scalability., • API Integration: Build custom tools and leverage APIs (RESTful, OAuth 2.0/OpenID Connect) for secure, automated integration of corporate systems., • Cloud Security (AWS/GCP): Deep, hands-on experience securing and managing AWS and GCP core infrastructure, including:, • Networking/Compute: VPC, EC2, Security Groups/Firewalls, ACLs. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000—$210,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description:\n\nCompany Description Our Mission Together with our families and communities, we create joyful and identity-affirming schools where students achieve excellent and equitable academic outcomes. We believe doing this ensures that our students are prepared to pursue any path they choose — college, career, and beyond — so they can lead fulfilling lives and build a more just world. Our program is based on:A focus on high-quality instruction supported by rigorous professional development to ensure that our students develop the academic skills necessary to pursue the life they choose.A high regard for character development to ensure that our students and staff celebrate and develop their character and identity strengths.An emphasis on family engagement, because we believe that our students are most likely to be able to maximize their potential when we work in partnership with our students and their families.A focus on college readiness for all students so that all students can make choices about their post-secondary education and future. What We Do We seek to provide a world-class education for students from educationally underserved communities in Lynn and Boston. Our student demographics mirror those of neighborhood schools in terms of race, socioeconomic status, Multilingual Learners (MLL), and students who receive special education services. Our promise to families is that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop the zest for learning and grit necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in Lynn and Boston. Who We Are KIPP Massachusetts began enrolling students in 2004. We currently hold two charters, operating two “districts.” Our first district, KIPP Academy Lynn Charter School, is based in Lynn, MA. Our second district, KIPP Academy Boston Charter School, is based in Mattapan, MA. Each district is housed on one or more “campuses,” which we use to refer to different grade spans, for example, elementary grades, middle school grades, or high school grades. In Lynn, KIPP Academy Lynn Elementary (serving grades K-4), KIPP Academy Lynn Middle (serving grades 5-8), and KIPP Academy Lynn Collegiate (serving grades 9-12), are all under our Lynn charter. Admission to any grade in the Lynn district is admission to all remaining grades in the Lynn district K-12. 74% of our students in Lynn are Hispanic, 15% are Black, 3% are multiracial, 5% White, and 4% Asian. In Boston, KIPP Academy Boston (serving grades K-8) is under our Boston charter. Admission to any grade in the Boston district is admission to all remaining grades in the Boston district K-8. 36% of our students in Boston are Hispanic, 59% are Black, 3% are multiracial, 1% are White, and 1% are American Indian or Alaskan Native. Across both districts, we serve over 2,200 students. KIPP MA has a Regional Office, with teams such as Teaching and Learning, Talent and Operations, which supports both districts. KIPP Foundation KIPP Massachusetts partners with the KIPP Foundation, which is a non-profit national network of college-preparatory public charter schools serving elementary, middle and high school students. The KIPP Network has a 30+ year track record of preparing our students in educationally underserved communities for success in college and life. The KIPP Public Schools Network is made up of 278 K-12 schools, 28 regional support organizations, and the nonprofit KIPP Foundation. We are a national network with nearly 16,500 educators and 190,000 students and alumni. Together, we continually raise the bar for teaching and learning, then ensure success in one classroom travels across our network to hundreds more. We believe that excellent academic, safe and structured schools, empowered teachers, an emphasis on character development and support through college and career are the foundation for student success, and we strive to provide this for every student. All KIPP schools, whether they are in Massachusetts or in other states, are part of the free public school system in their respective states and enrollment is open to all students. KIPP public charter schools are given more academic and budgetary flexibility than traditional public schools, and in exchange commit to deliver high-quality academic results for students.Job Description Lead Teacher, Special Education, Substantially Separate Program - KIPP Academy Boston Charter School The Special Education Sub-Separate Lead Teacher sub-separate classroom (specialized program) will be responsible for instructing a small group of students in some or all core content areas (Math, Reading, Humanities and Science) along with other classroom support including aides and/or other teachers, as appropriate. The Special Education Sub-Separate Lead Teacher will also be responsible for working collaboratively with classroom teachers to support students' during inclusion opportunities. Special Education Sub-Separate Lead Teachers ensure that all of our students are growing and achieving by providing students with a variety of supports in the areas of social/emotional skills and academic skills. Additionally, Special Education Sub-Separate Lead Teachers are case managers for a group of Special Education students, which includes writing and managing IEP paperwork and meetings, communicating with families about student progress, advocating for students as needed, and assisting teachers in creating and managing accommodations and modifications for particular students. This multifaceted role is ideal for flexible and creative teachers who are passionate about serving our highest-need students and are excited by the challenge of determining the root cause of challenging behaviors and using positive supports to help students build social/emotional skills and independence. Prior experience in working with students with moderate to severe disabilities and/or who present with challenging behavior and/or social/emotional needs is preferred. Prior experience with Special Education laws and paperwork is a bonus, but is not required for the role; Special Education Sub-Separate Lead Teachers receive training and assistance from our regional Special Education team. Special Education Sub-Separate Lead Teachers are empowered to use their expertise to do whatever it takes to help our students succeed. This role requires consistent and reliable demonstration of the following essential job functions and key responsibilities: KEY RESPONSIBILITIES Classroom Responsibilities Be the lead teacher for 1 to 4 content areas and/or instruction based on IEP goals (included but not limited to: content, functional skills, etc. depending on the cohort of students) for a small group of students. In doing so, the Special Education Sub-Separate Lead Teacher will: Create and internalize daily aligned lesson plans, unit plans, rubrics and assessments Modify standards across 1-4 content areas to meet the needs of students in the program Ensure modified grading scale is implemented as needed per IEPs Set specific, ambitious goals with all students and identify and leverage all necessary resources to ensure they meet them Use best practices for special education to execute engaging instruction at a level rigorous and accessible for all students Infuse core values into daily lessons and every school practice Complete Functional Behavior Assessments (with BCBA guidance), as needed Provide healing-centered instruction and create a healing-centered environment as part of the classroom culture Collaborate with psychologist to develop and run trauma-informed, social-emotional, and life skills group Ensure that all children feel affirmed, valued, and challenged every day Execute of MCAS Alt portfolios (for applicable students) School and Professional Responsibilities Obtain required MTEL and SEI endorsements with financial support from KIPP MA within the first year of employment (please review this doc to see requirements). Preferred: Obtain special education licensure as soon as qualified to do so. When needed, provide secondary support in content areas where not leading the classroom or content Design, execute, and refine the vision for student culture alongside school leaders Ongoing progress monitoring of student progress towards academic and social-emotional functioning Lead the 504 and IEP process for all students in the classroom Work collaboratively with counselors and other members of the team to create and implement Behavior Support Plans Participate in school-wide and individual professional development, including pre-service training over the summer and weekly during the academic year Take ownership for the development of your craft and seek feedback from your coach (meet 1x/1-2 weeks with coach, implement feedback, engage in co-planning and active practices, participate in live coaching, etc.) Perform necessary support duties including (but not limited to) coverage, bus, lunch, and dismissal duties Develop strong relationships with families through participating in school events and consistent phone calls home Be willing to offer support and receive constructive feedback from colleagues in order to create a professional working atmosphere that is conducive to accountability, change, and improvement Collaborate with grade level and content teams to tackle common challenges and implement grade-wide systems, sharing responsibility for all students Collaborate with related service providers and general education teachers Dependable attendance according to our school calendar General Requirements and Responsibilities Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively Participate and engage in regional professional development and community events as required Demonstrated ability to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make reasonable judgments and decisions in a timely manner in accordance with the needs of the school Self-awareness, flexibility and emotional intelligence to navigate a setting with students who express diverse needs The consistent use of interpersonal and self-management skills to effectively support behavioral and emotional needs of students to ensure a safe and inclusive environment, as well as build relationships and manage conflict with students, staff, and caregivers Effective communication skills to perform assigned duties and to meaningfully exchange information with students, staff, families and others in person, through written communication, in front of groups, and on virtual platforms Physical mobility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead Physical strength sufficient to periodically lift and/or carry 20 pounds of materials or supplies and to physically restrain a student to keep from harming themself and/or others in an emergency situation Manual dexterity sufficient to perform repetitive hand/wrist/arm motions and to operate a computer and office equipment KIPP MA teachers are supported in their demanding work by experienced and dedicated leadership and staff who have themselves proven successful in the teaching role. Our leaders maintain consistent school-wide systems and procedures - academic, behavioral, cultural, logistical - designed to permit teachers to do their best work. In addition to the responsibilities listed above, there will occasionally be other duties as assigned that teachers will engage in to help promote a positive and calm learning environment and culture. QUALIFICATIONS Deep alignment with KIPP MA’s mission and values, including the unwavering belief in the high potential of all students Demonstrated ability to drive student growth and achievement and to create a warm, inclusive, rigorous learning environment Passion for Special Education and Healing-Centered Learning, and a demonstrated commitment to professional learning 2+ years of full-time teaching experience (in Special Education preferred) Preferred: Special Education licensure Prior experience with Special Education laws and paperwork (preferred, but not required) Bachelor’s Degree required Computer literacy and baseline familiarity with Google Suite Pass Criminal Background Check.Additional Information What We Offer The minimum base salary for this exempt position is $63,000 to $102,500 (per 1.0 FTE/45 hours per week), depending upon years of relevant experience after your Bachelor's degree and any advanced degrees (+$3,000 for 1st advanced degree and +$1,500 for 2nd advanced degree). The role includes a $1,000 signing bonus—and an annual $2,000 retention bonus in subsequent years, as well as other bonuses, when eligible. This role follows our School Year calendar. For more about what we offer, how to apply and more about KIPP MA, please visit this link HERE KIPP MA is an Equal Opportunity Employer. We believe in building a vibrant and welcoming school community that advances our mission of ensuring that all KIPP students graduate with the skills and confidence to lead fulfilling lives. This includes a commitment to attracting and developing individuals who understand the experiences of the students and communities we serve. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Job DescriptionThe CompanyTutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines. Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy. The Role We're looking for a technically credible, customer-oriented engineering thinker to own a portfolio of customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance teams trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time. This is not a traditional Customer Success role, and it's not a product engineering role either. You won't be writing application code, designing novel robotic applications, or doing core feature development. What you will do is develop deep working knowledge of our systems, diagnose issues across software, mechanical, and process dimensions in your customers' real-world environments, and partner with engineering to execute technical improvements that make your customers successful. The work is genuinely technical — you need to understand how our robots work well enough to be the credible technical voice on the customer side — but the goal is to help customers operationally and technically utilize the product we've built, not to extend it. The role is also genuinely relationship-driven. The customers in your portfolio will know you, trust you, and call you first when they need help. You'll spend meaningful time on-site at your facilities, remote time on technical diagnosis and tuning, and ongoing time partnering with your customers' engineering and operations leaders. Internally, you'll work alongside our engineering, support, and maintenance teams, and your insights from the field will directly shape our product roadmap. This role sits at the intersection of robotics, operations, and customer partnership. The right person is energized by all three. Responsibilities • Own a portfolio of customer sites end-to-end: be the primary technical partner for each, build deep trust with their operations, engineering, and maintenance teams, and be accountable for the operational and technical success of those deployments, • Develop deep working knowledge of our robot systems — software, hardware, and operational characteristics — sufficient to diagnose issues credibly and partner with engineering on resolution, • Diagnose and resolve operational and technical issues in your customers' real-world environments, working through software configuration, mechanical adjustments, process changes, and root-cause analysis, • Partner with our engineering team to execute technical improvements that benefit your customers — bringing context, prioritization, and field validation, rather than writing the code yourself, • Track the health and performance of your assigned fleet — uptime, reliability, throughput, customer satisfaction — and proactively act on signals, • Translate field reality into product insights for our engineering and product teams; be the voice of your customers in our internal roadmap conversations, • Partner with Account Executives on expansion conversations where customer success creates natural opportunities for growth Requirements • 2–5+ years of experience in a technical customer-facing role: applications engineering, field engineering, robotics deployment, solutions engineering, technical account management, or similar, • Technical depth in at least one of: robotics, industrial automation, controls, mechatronics, manufacturing systems, or warehouse/logistics technology, • Comfort working hands-on with both software and physical systems, especially in real-world operational environments, • Aptitude for developing deep working knowledge of complex technical systems built by others — you don't need to build it from scratch, you need to understand it deeply enough to diagnose, tune, and improve outcomes, • Genuine relationship orientation — you take pride in being trusted by customers over time, not just in delivering projects, • Strong communication skills; able to be technically credible with customer engineering and ops teams, and clear with non-technical operators and leaders, • Willingness to spend meaningful time on-site at customer facilitiesNice to haves (zero or more), • Direct experience deploying or supporting robotics in production environments, • Background in warehouse, manufacturing, or other industrial operations, • Experience working closely with engineering teams to diagnose and resolve technical issues — bringing field context to engineering decisions, • Deep interest in robotics, automation, or the future of physical AIWhy This Role Is Unique, • Work at the intersection of cutting-edge robotics and real-world industrial operations, helping bring advanced AI systems into factories and warehouses, • Own the success of real customers running real robots in production — your work directly determines whether the future of physical AI happens in their facility, • Join Tutor during a period of rapid growth and expanding deployments, where this function plays a central role in scaling our fleet, • Help build and shape what this function looks like at Tutor, working closely with engineering, product, and operations teamsTutor Intelligence is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team. All offers include fully covered health + dental and unlimited PTO.

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people on board to support our growth. We're on a mission to improve society's experience with software - and that's where you come in. We’re expanding our Sales team to drive the continued interest in both our current product’s expansion and our new products. As a Sales Development Representative (SDR), you'll prospect, qualify, and generate opportunities to support the overall growth of the business. LogRocket provides ongoing, one-on-one training and coaching so you can quickly join the ranks of our world-class Sales team! About You • No tech experience? That’s okay - we’ll teach you everything you need to know!, • Self-starter who can multitask and adapt to changing situations, • Excellent written and verbal communication skills, • Ability to influence others, • Ability to create a sense of urgency, • Driven and dynamic personality - you’re in sales, after all!, • Tenacious in all aspects of your life; you understand how to get the job done Responsibilities, • Research and understand LogRocket’s potential customers as they come inbound or are targeted with outreach, • Leverage LogRocket’s full suite of tools (including LogRocket itself) to send the right message at the right time via email, phone, LinkedIn, intercom, and more, • Be the driving force behind LogRocket’s lifecycle automation, • Create testing strategies to improve existing and new processes, • Generate qualified opportunities for the commercial sales team to convert and close, • Consistently exceed monthly, quarterly and yearly meeting held and other goalsBenefits & Perks, • Extensive health, dental, and vision benefits, • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached, • Three months of fully-paid parental leave to any employee welcoming a child into their home, • 401k and commuter benefits, • Generous stock options - we all get to own a piece of what we’re building, • Regular team outings and activities, • Flexible working hours and location, • Monthly employee gifts, • For those in office, catered lunches throughout the week and a fully stocked kitchen with all your favorite snacks (healthy & non-healthy)This range is intended to provide a guideline for our typical compensation and may be modified based on location or experience of our finalist candidate.Even if you don’t meet all of the listed requirements, we still encourage you to apply. We believe learning is a vital component of success in any role here at LogRocket, and we’re happy to chat with folks from non-traditional backgrounds for our open roles. At this time, this position is not eligible for visa sponsorship. LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Product Experts (Customer Support Specialists) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software. How you will make a difference: • Develop an in-depth knowledge of the Klaviyo platform, • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email, chat, and phone, • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies., • Diagnose software issues and resolve escalated customer complaints engage using established processes, • Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions), • Communicate thoughtfully and effectively with all Klaviyo customers, • Document troubleshooting and problem resolution steps., • A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills., • Passionate about creative problem solving for customers and end users, • Self-motivated, eager to learn and thrive in a collaborative environment, • Capable of adapting quickly to changing priorities, • Experience with or able to quickly pick-up:, • Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce, • Web works, networking, and software products, • DNS, IPs and other networking concepts, • APIs, • Email marketing platforms and E-Commerce platforms, • Familiar with the Klaviyo product and completing the Klaviyo Practitioner Certificate is a plus, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$26.92—$40.38 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionAbout TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review authored "The Tetra Way" by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. As DevOps Lead you will own the cloud infrastructure, CI/CD systems, and deployment automation for TetraScience’s multi-tenant SaaS platform serving global biopharma customers. This is a hands-on technical lead role, not a people manager title. You will write IaC daily, architect deployment pipelines, and drive the engineering practices that determine how fast and safely we ship software. What you'll Own Infrastructure as Code Design, build, and maintain all cloud infrastructure using Terraform (primary) across AWS and Azure. Every environment, from sandbox to production, is provisioned and governed through code. You treat infrastructure PRs with the same rigor as application PRs: peer review, automated validation, drift detection, state management. CI/CD Architecture Own the build, test, and deployment pipeline infrastructure end to end. GitHub Actions, container image pipelines, artifact registries, pre-merge integration environments, promotion gates, and automated rollback. Your goal: engineers merge code and it reaches production safely without manual intervention. Cloud Engineering Deep, hands-on AWS work: EKS/ECS, VPC architecture, IAM, KMS, CloudWatch, Lambda, S3, and networking. Azure fluency for customer-facing deployments. You understand Well-Architected Framework principles and apply them daily, not as a checklist exercise. DevSecOps Embed security into the pipeline: container image scanning, SAST/DAST integration, secrets management, least-privilege IAM, and compliance-as-code. You work in a GxP-regulated environment where auditability and traceability of deployments are non-negotiable. Release Velocity Partner with engineering teams to reduce cycle time from commit to production. Instrument pipeline metrics (build time, deployment frequency, change failure rate, MTTR). Identify and eliminate bottlenecks. Build self-service capabilities so product teams are not blocked by infrastructure. Observability and Reliability Production monitoring, alerting, log aggregation, and incident response infrastructure. Datadog, Prometheus/Grafana, or equivalent. On-call participation and blameless postmortem culture. Why This Role Matters TetraScience is building the data and AI platform for drug development. Our customers are global pharma companies running regulated scientific workloads. The infrastructure you build determines whether we ship features weekly or monthly, whether customer environments are secure and compliant by default, and whether the platform scales from tens to hundreds of enterprise deployments. Release velocity is a company-level strategic priority, and this role is at the center of it. Requirements • 7+ years in DevOps, Cloud Engineering, or Platform Engineering roles, with at least 2 years in a senior or lead capacity, • Deep, daily-driver Terraform experience: modules, workspaces, state backends, provider configuration, CI-driven plan/apply workflows. This is the core technical screen., • Strong production AWS experience: compute (EKS, ECS, EC2), networking (VPC, Transit Gateway, ALB/NLB, Route53), storage (S3, EBS, EFS), security (IAM, KMS, Security Hub, GuardDuty), • Designed and built CI/CD pipeline infrastructure (not just consumed existing pipelines). GitHub Actions, GitLab CI, or Jenkins at scale., • Container orchestration: Docker, Kubernetes (EKS preferred), Helm charts, service mesh concepts, • Scripting and automation: Python, Bash, or Go for tooling and glue code, • Git-based workflows, branch strategies, and pull-request-driven infrastructure changes, • Experience operating in a regulated or compliance-sensitive environment (GxP, SOC2, HIPAA, FedRAMP, or similar) Strong Preferences • Multi-cloud IaC experience (AWS + Azure). Bonus for GCP., • Managed database services: Aurora, RDS, Redshift, DynamoDB, or Databricks infrastructure provisioning, • Big data infrastructure: Spark clusters, data lake storage architectures, ETL pipeline infrastructure, • Cost optimization: resource tagging strategies, FinOps practices, reserved/spot instance management, • Policy-as-code: OPA/Rego, Sentinel, or AWS SCPs for governance at scale Current Tech Stack • Cloud - AWS (primary), Azure (customer deployments), • IaC - Terraform, CloudFormation (legacy stacks), • CI/CD - GitHub Actions, • Containers - Docker, ECS, EKS, • Observability - Datadog, • Languages - Python, Bash, • Data - PostgresSQL/Aurora, S3 data lake, Databricks (Lakehouse) What We Are Not Looking For To save everyone’s time: this role is not traditional IT operations. If your background is primarily in manual server provisioning, ticketing-system-driven change management, desktop support, or on-prem datacenter administration, this is not the right fit. We need someone whose default mode is writing code to solve infrastructure problems. Benefits • Competitive compensation with equity, • Unlimited PTO, • Flexible remote-first work arrangements, • Company-paid Life Insurance, LTD/STD, • 401(k)

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Be Klaviyo's senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You'll drive platform-wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment. What You'll Do • Define enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets., • Design/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths., • Build lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes., • Lead scalability reviews and readiness gates that accelerate—not block—delivery; drive incident deep dives tied to systemic fixes., • Communicate clearly to execs and engineers, tying technical work to business impact and customer outcomes., • Experience: 12+ years scaling multi‑tenant SaaS with a reputation for removing major bottlenecks and proving impact with data., • Technical expertise: Performance engineering, capacity planning, sharding/partitioning, caching/back‑pressure, multi‑region readiness, and high‑volume migrations; you turn hotspots into robust patterns., • AI tools & automation: You apply AI to scale work—profiling assistance, workload modeling, synthetic traffic generation, anomaly detection, and runbook copilots—always with explicit guardrails and observability., • Cross‑org influence: You align teams through fitness functions, scorecards, and readiness gates that accelerate—not block—delivery; you communicate tradeoffs crisply to execs and engineers., • Scale scorecard: Company‑wide fitness functions (latency/throughput/error rates) are adopted and reviewed regularly., • High‑impact wins: 2–3 bottlenecks removed with documented, reproducible testbeds; pXX latencies and error rates improve on top enterprise workloads; repeat P0s trend down., • Company‑wide scale scorecard in place; 2–3 high‑impact bottlenecks removed; top enterprise workloads show improved pXX latencies and error rates; fewer repeat P0s. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$244,000—$366,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About Klaviyo Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence. About the Team The Developer Infrastructure team at Klaviyo is at the heart of our engineering organization, dedicated to accelerating Klaviyo development. We build and maintain the tools and processes that allow engineers to maximize their focus on business objectives by minimizing time spent on build and deployment systems, foundational software "building blocks," and development environments. We are committed to fostering open communication and collaboration with our internal customers – the engineers. As a Senior Lead Software Engineer within the Dev Infrastructure pillar, you will serve as the primary technical architect for our Dependencies and Platform domain while driving the overarching technical vision for the entire Dev Infra group. You will partner with leaders across CI/CD, Web Platform, Environments, Quality Tools & Testing and AI Enablement to ensure a cohesive infrastructure strategy, acting as a key technical liaison to the broader Core Infra organization. Your leadership will ensure that our core systems, dependency lifecycles, and platform upgrades are not just maintained, but architected to accelerate engineering velocity across the entire company. What You'll Do As a Senior Lead Software Engineer, you will have an overarching responsibility for the architecture, health, and dependencies for the Klaviyo code base with a focus on the backend. Your role will involve: • Technical Strategy: Define technical strategy within the scope of the Klaviyo backend and execute to improve the area's architecture, products, infrastructure, and processes., • Strategic Planning and Architecture: Define the technical vision and architectural roadmap for the platform, ensuring all upgrades and dependency management align with long-term business goals for scalability, reliability, and security., • Dependency Management: Lead efforts to determine, analyze, and optimize backend and third-party dependencies, ensuring they are secure, performant, and reliable. This includes establishing frameworks for risk assessment and contingency planning related to dependencies., • Platform Upgrades and Rollouts: Oversee and assist with the planning and seamless rollout of major software releases and updates, managing the entire lifecycle from design to deployment in production environments including significant individual contributions., • Enhance Developer Productivity: Drive initiatives to improve platform cycle time metrics across the board, including PR CI Speed, Human Code Review Pickup Time, and Commit Velocity by Repo. This involves a relentless focus on reducing toil and increasing engineering efficiency., • Mentorship: Mentor other engineers regularly, primarily experienced lead and senior engineers. Ensure others in the area are developing skills they need to improve within the organization., • Problem Solving and Reliability: Act as a go-to expert for diagnosing and resolving complex performance, scalability, and reliability issues across the platform. Implement proactive monitoring and telemetry to identify and address problems before they become critical incidents., • Cross-functional Collaboration: Partner with product managers, security teams, hardware engineers, and other stakeholders to gather requirements, resolve conflicts, and ensure alignment across all teams and projects., • 12 years of experience in software development, strong knowledge of computer science fundamentals, domain-driven design, and extensive expertise in architectural patterns, specifically within the domain of distributed systems., • BA or BS Degree in Computer Science, related field, or equivalent experience., • Technical Expertise: Deep expertise in relevant programming languages (e.g., Go, Python) and cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and Infrastructure as Code (Terraform)., • Technical Strategy: Demonstrated experience in contributing to the product and platform vision, as well as defining the strategy within the broader scope of long-term organizational needs., • Architectural Skills: Strong understanding of software architecture, design patterns, and system integration, with the ability to define technical strategies and influence architectural decisions across multiple teams., • Soft Skills: Exceptional problem-solving, analytical, leadership, and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with specific tools such as Pants, FastAPI, Django, React, Terraform, Buildkite., • Background in performance optimization, • Familiarity with complex data management for testing, including large datasets and production-like data replication. Our Tech Stack • Python, Django, FastAPI, • Apache Kafka, Apache Pulsar, RabbitMQ, Spark, Airflow, and other tech from the big data stack, • MySQL, PostgreSQL, Clickhouse, Redis, • Typescript, React, Babel, Jest, Webpack, • Graphite, statsd, Chronosphere, • AWS, Terraform, Docker, Kubernetes, Pantsbuild, Argo, and other modern DevOps tools We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$216,000—$324,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is growing fast, and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at . We love tackling tough engineering problems and look for engineers who specialize in certain areas but are passionate about building, owning, and scaling features end to end — breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Location: This position is based in our Boston office, and team members are expected to be onsite at least three days per week. Our Stack and Culture: Klaviyo operates a real-time data platform coded in Python, built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines. Team Overview: The API team empowers product development teams at Klaviyo to create consistent, reliable, and developer-friendly public and internal APIs by providing robust frameworks, intuitive tools, and expert support. Areas of ownership include: * Public API Framework: Building consistent, reliable, and performant public APIs. * Internal API Platform: A standardized platform for building, deploying, and consuming internal APIs to accelerate development and improve reliability. * Encoded Objects: Standardized data schema definition and serialization framework ensuring consistency and compatibility across systems. * API Rate Limiter: System enforcing request limits to protect API reliability and performance. Responsibilities: * Contribute to the evolution of Klaviyo's public and internal API platforms. * Participate in code reviews, product specifications, and scope definition. * Collaborate with product owners and engineering peers to deliver high-quality, scalable solutions. * Influence the direction and priorities of the API team. Required Skills: * 3–5+ years of experience in software engineering. * Experience working with both monolithic and microservices architectures. * Experience with CI/CD pipelines. * Strong debugging and performance optimization skills. Team Tech Stack: Python, Django REST Framework, Django, FastAPI MySQL / PostgreSQL, DocumentDB, ClickHouse Redis, Memcached, RabbitMQ / Celery / Apache Pulsar Preferred Skills: * Experience with metaprogramming. * Experience with Go. * Familiarity with JSON:API. * Experience designing and building internal or public APIs. * Experience with Service-Oriented Architecture (preferably in Python). * Experience working with RESTful applications, APIs, or gRPC. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: Mercer Advisors is a leading wealth management platform on a mission to create the context where leading fiduciary professionals can do the best work of their careers. Our M&A and organic growth strategies have fueled 30%+ annual growth, and we're committed to building the industry standard of integrated wealth management. We partner with high-performing advisory firms to expand our geographic footprint, deepen our capabilities, and create long-term value for clients, partners, and employees. M&A is a core engine of our growth and value creation. Executing this strategy successfully requires intentional integration of the partner firm's entire team. Compensation is a critical lever in that integration, directly influencing engagement, retention, and long-term alignment with the firm's objectives. The Sr. Manager, New Partner Compensation Programs is accountable for end-to-end compensation strategy, execution, and governance for acquired partner firms. This role sits at the intersection of Partner Development, People, Finance, and Legal, ensuring that compensation decisions made during transactions are intentional, well-understood, and executable over time. Essential Job Functions for this role include: Deal-Stage Compensation Diagnosis and Strategy • Assess and diagnose current seller compensation plans., • Partner with Partner Development, Finance, People, and Legal during diligence and deal structuring to design aligned compensation approaches., • Model compensation scenarios and clearly articulate tradeoffs and considerations., • Own and maintain clear, scalable compensation frameworks for M&A, including standard models, transition approaches, and exception criteria., • Define governance for bespoke arrangements, including tracking, sunset provisions, and conversion to standard plans., • Create repeatable playbooks, tools, and documentation used by deal teams, People Partners, Rewards, and Finance., • Translate specific compensation commitments into Mercer's compensation cycle., • Manage phased transitions, including multi-year or multi-cycle transitions., • Ensure accuracy and alignment across Compensation, Legal and Finance, • Maintain a centralized, living repository of all M&A compensation commitments., • Serve as the single source of truth for historical M&A compensation decisions., • Interact directly with sellers, acting as a credible, trusted partner., • Represent Mercer's culture of collaboration, professionalism, and long-term partnership in all seller interactions., • Partner seamlessly internally, presenting a unified and collaborative front to sellers. Knowledge, Skills, and Abilities: • Strong business acumen paired with compensation expertise., • Strong financial modeling and analytical skills., • Comfort operating in ambiguity and making tradeoffs., • High emotional intelligence and strong executive presence. Able to build trust and credibility with senior stakeholders in high-stakes situations., • Ability to explain complex topics clearly and simply., • Experience in M&A or Corporate Development environments., • Financial Services or Wealth Management experience preferred. Work Schedule: This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs. All roles classified as a non-exempt are required to record working time into the timekeeping system daily at the start and end of each workday plus a 30-minute unpaid lunch period. Working Conditions: This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. No heavy lifting over 10 lbs. Application Deadline: The initial deadline for applications is 5/15/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Base Pay Range $125,000—$150,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option, • Pet Insurance Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email . This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our Applicant Notices and Employment Rights. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job DescriptionDescription: Who We Are: Benjamin Franklin Cummings Institute of Technology (Franklin Cummings Tech) is a private, non-profit, two-year technical college located in Boston. Founded in 1908, the college proudly continues a long tradition of educating students for high-demand technical careers in a variety of industries, including automotive, advanced manufacturing, computer technology, engineering and construction management. With a mission to deliver transformative technical and trade education that leads to economic advancement, our unique mixture of 1, 2, and 4-year programs are delivered both in-person and on-line to appeal to student’s demand for flexible program delivery. Our graduation and job placement rates are among the best in the nation among two-year colleges. Because of our impact and outcomes, Franklin Cummings Tech recently received the largest gift in its history: $12.5 million from the Cummings Foundation to continue to advance its leading-edge work in creating technical career pathways for students typically underrepresented in post-secondary education. In FY22, Franklin Cummings Tech was the academic home to almost 900 learners. Half of those learners were students enrolled in traditional credit-bearing programs. The balance enrolled in a combination of continuing education and contract education programs. In the coming years, the College seeks to boost the number of students in credit-bearing courses, while also expanding continuing education and contract education so that we are educating more than 1,000 learners a year by FY25. Position Summary: The Student Success Coach is a passionate advocate for students and actively leads and contributes to institution-wide efforts to further improve graduation and retention rates of our student body, particularly those from the Boston neighborhoods of Dorchester, Roxbury, and Mattapan. The Student Success Coach manages a large caseload of students by providing academic, career, and personal support to our students. The Student Success Coach reports to the Associate Dean of Students, and collaborates closely with all members of the Student Services team, as well as members of Academic Affairs, Enrollment Management, Strategic Partnerships, and faculty. Requirements: Key Responsibilities: • Success coaches work as a hands-on academic advisor, career and life coach to a large caseload of advisees (matriculated or through Strategic Partnerships or Division of Professional and Continuing Serves as assigned) by promoting student engagement that leads to graduation and job placement in high-demand fields., • Support students through the challenges of balancing academic life with external commitments or concerns that may interfere with their ability to be successful students with assistance from the Office of Student Wellness and Support., • Promote academic success by continually monitoring student progress throughout the semester. Work closely with faculty to ensure that students are engaged and are maintaining satisfactory academic progress., • Serve on the weekly Students of Concern Committee to review student attendance, grades, trends, and develop outreach strategies., • Transition students from the Admissions process to Student Services by meeting with each student to complete an onboarding process that includes a Getting Acclimated survey, set up of their learning management, student portal, and email systems, curriculum review, and introduction to campus resources., • Assist students through the registration and re-enrollment process each semester ensuring that they are working to resolve any holds on their accounts, including, but not limited to student accounts and financial aid., • Assist in the planning and execution of New Student Orientation, including facilitating sessions of major-based cohorts., • Participate in the collection and analysis of data regarding student success to help increase student retention and graduation rates., • Develop and implement student success workshops on topics such as transitioning to college, locus of control, time management and study skills., • Be a highly-motivated self-starter with the ability to collaborate with Student Services, BFIT staff and faculty, as well as advocates and community-based organizations toward student success., • Assist students with job readiness skills, including resume writing, mock interviews, and job search efforts. Connect students to employment opportunities, assist with events such as the annual career fair, career seminars and workshops, track alumni employment., • Keep current on all aspects of academic programs, academic support services, student information system procedures, enrollment processes and procedures, college policies, mission and philosophy. Requirements: • A bachelor’s degree is required with a background in secondary education, higher education administration, social work, counseling, or special education a plus., • A demonstrated sensitivity to understanding the needs and concerns of a diverse urban student population, many of whom are first generation college students, is essential to the incumbent’s success., • One-to-three years of successful experience employed in an advising or student success capacity., • Understanding of and experience working with students with documented learning disabilities is a plus., • Proven experience in leading collaborative efforts between multiple constituencies including, faculty, staff, students, and members of the local community., • Excellent oral and written communication skills and strong presentation skills with demonstrated ability to develop interpersonal and organizational relationships. • Be a highly-motivated self-starter with the ability to collaborate, effectively and respectfully, with Student Services, BFIT staff and faculty, as well as advocates and community-based organizations toward student success., • Knowledge of the enrollment process including federal financial aid., • Knowledge of Microsoft Office, student information and early alert systems, such as Canvas, Signal Vine, and familiarity of online job recruiting platforms such as Handshake., • Self-motivated with the ability to work in a fast-paced team-focused environment, the ability to multitask, and the ability to pay special attention to detail. Excellent leadership and teamwork skills with the ability to work independently, determine priorities, and meet multiple deadlines in a fast-paced environment., • Sense of humor. Application Process: Applicants should submit a cover letter, resume, and the names, titles, telephone numbers, and email addresses of two professional references. Review of applications will begin immediately. COVID-19 Vaccination Requirement: Benjamin Franklin Cummings Institute of Technology complies with all state and federal guidelines that pertain to Covid-19. All employees are expected to comply with current Covid precautions, which are subject to change. Equal Opportunity Employer: Franklin Cummings Tech is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee on any grounds protected under federal, state, or local law, including race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, disability (including those related to pregnancy or childbirth), sexual orientation, genetic information, gender identity or expression, veteran status or any other characteristic or activity protected under federal, state or local law.