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  • Quality Process Owner
    Quality Process Owner
    7 hours ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Chef / Cook
    Chef / Cook
    3 days ago
    $20.32–$21.87 hourly
    Full-time
    Brooklyn, New York

    SCOPE OF ROLE: The Cook will assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation. In this position you will prepare low-fat, salt-free, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents. The Cook will assist in managing and performing food and equipment ordering and inventory. The ideal candidate should have experience in the safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations. He/she will be responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees. Evening and Weekend Hours may be required. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation for 200 homeless individuals including those with special diets., • Prepare low-fat, low-sodium, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents., • Assist in managing and performing food and equipment ordering and inventory., • Daily Equipment Logs, Food Logs and Waste Logs., • Safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations. (Including Weekly Deliveries need to be Stored, Label, and Dated also must be able to lift 25lbs.), • Responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees., • Assist in the implementation of a Daily Cooking and & Nutrition (Daily Living Skills) training curriculum for Shelter Residents to prepare them for independent living, • Cook and serve 3 meals per day to 200 shelter residents according to the census and the menu., • Attend staff meetings, conferences, group supervision, and training as needed., • Kitchen cleanliness, and equipment maintenance according to NYC and NYS - DOH guidelines and program requirements., • Prepare and serve meals at SUS Multiple Sites if necessary., • A work schedule that includes some weekend and evening hours will be required., • Comply with and enforce all SUS Corporate Compliance and Employee Policies, Procedures, and Protocols., • Comply with, enforce, and carry out all SUS Incident Management Policies, Procedures, and Protocols as appropriate. REQUIREMENTS: • Minimum of one year of experience in all aspects of food preparation and kitchen management within a large institutional or commercial setting. REQUIRED EDUCATION AND EXPERIENCE • NY State Food Handlers Certificate required, additional nutritional training, and certificates preferred.

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  • Line Cook
    Line Cook
    3 days ago
    $20 hourly
    Full-time
    Manhattan, New York

    Harlem Shake is looking for an experienced and dependable Line Cook to join our kitchen team at our Harlem location. Our line cooks work in a busy, fast-paced kitchen preparing burgers, fries, chicken, shakes, and other menu items according to Harlem Shake recipes and quality standards. This position requires speed, accuracy, teamwork, and strong attention to food safety and cleanliness. Responsibilities: • Prepare and cook menu items according to recipes, portion standards, and guest requests, • Work assigned stations, including grill, fry, assembly, prep, and other kitchen areas as needed, • Make sure every order is prepared accurately, safely, and within the expected ticket time, • Complete daily food preparation, including batching, portioning, labeling, and stocking, • Follow FIFO procedures and properly rotate all food products, • Check food quality, freshness, temperatures, labels, and expiration dates, • Follow NYC Department of Health food-storage and sanitation requirements, • Prevent cross-contamination and follow all allergen procedures, • Keep stations stocked, clean, sanitized, and organized throughout the shift, • Complete opening, shift-change, and closing checklists, • Clean kitchen equipment, work surfaces, floors, storage areas, and assigned stations, • Properly record food waste and communicate low-stock items to the manager, • Follow manager and shift-lead instructions, • Assist other team members during busy periods, • Cross-train and complete prep, dishwashing, cleaning, or other kitchen responsibilities when needed, • Follow all Harlem Shake recipes, policies, safety procedures, and workplace standards Qualifications: • Previous line-cook, grill-cook, or fast-casual restaurant experience is strongly preferred, • Comfortable working in a high-volume and fast-paced kitchen, • Able to follow recipes, instructions, and food-safety procedures, • Strong sense of urgency and attention to detail, • Dependable, punctual, productive, and able to work well with a team, • Able to communicate clearly with managers and coworkers, • Willing to learn different kitchen stations and accept coaching, • Must maintain a professional and respectful attitude, • Must be available for scheduled shifts, including evenings, weekends, and holidays as needed Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work around grills, fryers, heat, steam, and other kitchen equipment, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work safely in hot, busy, and sometimes confined kitchen areas Job Types: Full-time and part-time Pay: $15–$18 per hour plus tips Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Teacher
    Teacher
    22 days ago
    $55000–$68652 yearly
    Full-time
    Brooklyn, New York

    The Early Childhood Education Teacher creates and establishes a solid educational foundation for young students. They encourage socio-emotional development by using one’s environment to mold “critical thinkers” and “young artists.” The Early Childhood Education Teacher builds and strengthens the community and family relationships that are integral to their student’s growth and creates pathways for engagement, including orientations, educational activities and events. DUTIES, TASKS, AND RESPONSIBILITIES Classroom Management • Prepare and maintain classrooms according to the Early Childhood Environmental Ratings Scale (ECERS) standard, • Maintain a clean and safe environment that encourages health and hygiene of students and staff, • Ensure the supervision of students and maintain sight lines at all times, • Establish classroom rules and guidelines that build on clear expectations of classroom behavior and promote order and effective routines for students, • Follow all COVID-19 protocols and guidelines recommended by the Center for Disease Control and Prevention (CDC) and the New York State Department of Health (DoH) Student Development • Maintain student logs i.e attendance roster, daily health inspection record, screening forms, incident reports, • Provide services to all students with respect and confidentiality in efforts to promote equity, diversity and an inclusive classroom, • Partner with the Education Director and the teaching staff on weekly/monthly instructional lesson plans that are both creative and engaging to students in accordance with the NYC Department of Education and HighScope Early Learning Curriculums AND that meet student developmental goals, • Work along with the Education Director and Teaching Assistant to host bi-annual student evaluation sessions with families that review student development and strengthens family partnership, • Implements appropriate behavior management strategies to achieve and maintain a functional learning classroom environment Family Engagement • Create and post monthly classroom newsletters keeping families regularly informed of, but not limited to, school requirements and upcoming events., • Plan, coordinate, and execute engaging classroom-level family events throughout the school year, including seasonal activities, multicultural gatherings, and end-of-year graduation/culminating celebrations that build community and honor student achievements., • Identify barriers to family engagement and provide resources for families as needed Administration • Prep your classrooms daily before the arrival of your students, • Participate in weekly and/or monthly staff meetings, • Attend professional development workshops and seminars as needed REQUIREMENTS • NY State Initial or Professional Teaching Certification (Early Childhood / Birth–Grade 2) or,, • A formally approved study plan, • State Central Registry (SCR) Child Abuse Clearance, PETS (Personnel Eligibility Tracking System) registration/clearance, up-to-date medical clearance / TB Test as mandated by NYC DOHMH Stillwell Avenue Inc. is an equal opportunity employer and does not discriminate in its employment decisions, in accordance with state and federal laws

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  • Assistant Manager
    Assistant Manager
    3 days ago
    $24 hourly
    Full-time
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Program Coordinator
    Program Coordinator
    1 month ago
    $18–$24 hourly
    Part-time
    Midland Beach, Staten Island

    Job Title: Program Coordinator Schedule: 15-20 hours min. per week Job Type: Part Time FLSA Status: Non-Exempt/ Hourly Department: Cornerstone & Beacon Effective Date: December 2024 Reports To: Program Director, Assistant Program Director and Director of Community Initiatives Pay Range: $18 to $24 per hour (*based on city, state and/ or federal contractual obligations and budgetary allowances) ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: The Program Coordinator is responsible for the providing oversight, coordination and organization of activities appropriate for participants physical, emotional, intellectual and social growth. The Program Coordinator will assist in providing direct support to the Program Director and Assistant Program Director is responsible in assisting in providing quality programming for the needs of the participants that UAU serves within the community. The Program Coordinator is responsible for providing oversight assistance with staff. EOE PRIMARY JOB RESPONSIBILITIES (include but are not limited to): · Provide supervision to both staff and participants to ensure safety and ratio protocols are meet. · Maintain participant files and records and assist with data entry, as directed and required per DYCD · Maintain accurate attendance records on a daily basis as directed and required per DYCD · Assist with participant arrival and dismissal, as needed · Communication with participants and families as required · Model, enforce, teach and develop age appropriate social, physical and emotional behaviors · Lead and/or assist in development and implementation of outreach and deliverable programs to engage potential participants and families within the community. · Create and facilitate a safe, fun and visually appealing productive learning environment for youth · Model, enforce, teach and develop age appropriate social, physical and emotional behaviors · Employ positive behavior management strategies for disruptive and negative behaviors · Demonstrate positive leadership and act as a positive role model to participants · Participate in ongoing professional development · Perform set up and clean up duties every day in alignment with Department of Health regulations and UAU policies · Abide by all safety protocols as outlined by the Department of Health/ OCFS, DYCD and UAU · Assume the responsibilities of the Program Director and or Assistant Program Director in their absence · Performs other related duties as necessary or assigned JOB QUALIFICATIONS: ● Associates Degree preferred, High School diploma or GED (Highschool Equivalency Diploma), required ● Matriculated college student or better from an accredited university or college, preferred ● 1+ year experience working with children and at risk youth, ages 13 to 18 years of age, preferred ● Must have a valid drivers license. ● Must have a commitment to work from a strength-based perspective ● Must be culturally competent - ability to understand, be sensitive to the needs of, communicate with and effectively interact with people across cultures, at risk youth and a variety of age ranges ● Must pass reference checks and background as designated by DOH, DYCD and UAU ● Strong verbal and written communication skills ● Strong problem solving and mathematical skills ● Excellent organizational and time management skills ● Demonstrated ability to conduct and complete work independently ● Willing to take initiative and be flexible when needed ● Excels working in a collaborative environment to achieve target objects and outcomes PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk – run occasionally based on programmatic needs. Specific vision and hearing abilities are required by this job as outlined below. · Incumbent will be scheduled based on operational need. · Working both indoors and outdoors (based on appropriate and safe weather conditions). · Involves sitting approximately 30% of the day, walking or standing the remainder – including running or lite jogging based on activity and programming needs. · Must be able to remain in a stationary position for at least 20% of the time. · May include working prolonged periods of time standing and walking, about 95% of the day. · The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. · The ability to observe details at close range (withing a few feet or more of the observer). UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time. This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position.

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  • Registered Dietitian
    Registered Dietitian
    2 months ago
    $50–$75 hourly
    Part-time
    Brownsville, Brooklyn

    Position Summary The Registered Dietitian (RDN) will lead nutrition education, meal planning, and medically tailored meal (MTM) coordination for the Brownsville Wellness Program as part of the NYS 1115 Waiver Social Care Network. In addition to providing reimbursable SCN services, the RDN will also expand the BWP’s presence through community-based workshops, cooking demonstrations, and wellness partnerships that promote sustainable, culturally appropriate health behaviors in Brownsville and beyond. Key Responsibilities 1. SCN-Compliant Nutrition Services • Deliver individual and group-based nutrition counseling for Medicaid participants enrolled in the BWP., • Complete participant nutrition assessments to determine eligibility for MTMs and assist in customization of dietary plans., • Document all services in the SCN IT Platform, including service delivery, progress tracking, and participant feedback., • Collaborate with CHW and Program Manager to ensure that Social Care Plans align with medical nutrition therapy (MNT) goals. 1. Community-Based Education & Outreach • Develop and lead engaging, culturally tailored nutrition education workshops, including cooking classes, grocery store tours, and community nutrition programs., • Design content and curricula on chronic disease prevention (e.g., diabetes, hypertension, obesity), maternal health, and food literacy., • Represent BWP at health fairs, schools, and local partner sites (churches, housing developments) to promote healthful eating., • Collect feedback from participants and community members to continuously improve program offerings and increase relevance. 1. Program Expansion & Innovation • Support development of fee-for-service wellness programming, including, meal prep classes, and private consults., • Assist in piloting non-Medicaid nutrition services for broader community engagement., • Contribute to program design for grants related to maternal health, chronic disease prevention, and food justice. 1. Administrative & Collaborative Support • Maintain nutrition-related protocols, assessments, and reporting tools in compliance with NYS Department of Health and SCN guidelines., • Assist in procurement and planning for medically tailored meals and food distributions., • Provide mentorship or guidance to culinary students, volunteers, or interns as needed., • Participate in staff meetings, trainings, and coalition activities as a key member of the BWP team. Required Skills & Qualifications • Current Registered Dietitian Nutritionist (RDN) credential and active NY State license required., • Minimum 2 years of experience in community nutrition, public health, or clinical counseling (experience with Medicaid populations preferred)., • Strong skills in group facilitation, nutrition education, and culturally responsive content development., • Familiarity with social determinants of health, food insecurity, and chronic disease management., • Experience using electronic health record (EHR) systems, nutrition assessment tools, and/or referral platforms., • Exceptional communication, collaboration, and documentation skills. Education & Experience • Bachelor’s or Master’s degree in Nutrition, Dietetics, or related field from an accredited institution., • Completion of an accredited dietetic internship or supervised practice program., • Specialized experience in diabetes care, maternal nutrition, and/or mental health nutrition is a plus

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  • Social Worker
    Social Worker
    1 month ago
    $60000–$62000 yearly
    Full-time
    Staten Island, New York

    Job Title: Social Worker Schedule: 40 hours per week Job Type: Full-Time Department: Workforce/ CRED Pay Type/ FLSA Status: Salaried/Exempt Effective Date: 2/2025 Reports To: Program Director of CRED, Assistant Director of Workforce and Director of Workforce Pay Range: $60,000 - $62,000 annually Note: Pay rate range is based on city, state and/ or federal contractual obligations and budgetary allowances **Job title and position title are interchangeable. Titles are based on contractual obligations as designated by funding sources. ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to Inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: CRED is a cohort-based vocational training program for at-risk individuals between the ages of 18-40 years old. The program provides classroom instruction, case management services, internship opportunities, and job placement services designed to help clients earn a Commercial Driver’s License and obtain employment in the transportation industry. The Social Worker will be responsible for providing comprehensive case management services including, but not limited to, mental health support, career counseling, personal guidance and development, life skills, and referrals. The Social Worker will work in both individual and group settings to help clients overcome personal and professional barriers. The individual selected for this position will be under the direct supervision of the CRED Program Director, will conduct themselves in a professional manner, and will comply with all standards set forth by United Activities Unlimited and the NYC Department of Youth & Community Development. PRIMARY JOB RESPONSIBILITIES (include but are not limited to): • Conduct intake interviews to understand each client’s individual needs, strengths, and goals., • Collect all required program documentation from clients, including enrollment, outcome, and follow-up paperwork., • Work with clients to develop an Individual Service Strategy (ISS) that reflects SMART short-and-long-term goals., • Provide case management services including regular check-ins to assess progress towards personal and professional goals., • Provide individual and group counseling, including but not limited to, mental health, behavior management, and mediation services., • Work collaboratively with other CRED staff members to conduct case planning and draft case notes according to DYCD requirements., • Refer clients in need of greater support to community based social service providers., • Maintain positive working relationships with social services agencies and other community partners to enrich programming, internship, and employment opportunities in alignment with client’s interests and ISS., • Assist other CRED staff members with conducting follow-up services, including obtaining compliance documentation from former clients., • Collect, maintain, and audit client files for completion and accuracy in accordance with DYCD and UAU policies., • Participate in team meetings, conferences, professional development trainings, and other program-related events and activities., • Work collaboratively with other CRED staff members to ensure the program meets all DYCD goals, deliverables, and deadlines., • Assist with other departmental duties and projects as needed. JOB QUALIFICATIONS: • Master's degree, required, • Must possess either a valid LMSW, LMHC or LCSW, • 3+ years of relevant supervisory experience, required, • 2+ years of experience with mental health counseling, required, • Strong problem solving, verbal and written communication skills, • Experience using Microsoft Excel/Word/PowerPoint and the G-Suite platforms, • Ability to stay organized while managing multiple assignments simultaneously, • Demonstrated ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort, • Able to effectively deliver instruction to elevate client’s transferable skills, academic proficiency, and socioemotional capacity, • Excels working in a collaborative environment to achieve target objects and outcomes, • Demonstrates understanding and value of individuals different capacities, cultures, and abilities, • Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below. • Incumbent will be scheduled based on operational need., • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., • Position is in a well-lighted office environment., • Involves sitting approximately 70 percent of the day, walking or standing the remainder., • Must be able to remain in a stationary position for at least 50% of the time., • May include working prolonged periods of time sitting at a desk and working on a computer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (within a few feet or more of the observer)., • Ability to lift 30-50 lbs as needed., • May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time, with or without notice. This job description in no way implies that these are the only duties Including essential duties to be performed by the employee occupying this position.

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