Office customer service jobs in Miami, Florida - Page 19Create job alerts

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Im also active in the community as President of the Bay of Pigs Museum, reflecting our commitment to staying involved locally. For our team, we offer health benefits and licensing reimbursement, and our office culture is competitive, fast-paced, and people-focused. Were looking for outgoing, driven team members who thrive in a high-performing environment and want to be part of a team that strives to be the very best. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Carlos Luis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Job Overview: We are seeking a professional and dedicated Customer Service Representative to support our customers by delivering a consistently high standard of service. This role requires strong communication abilities, refined phone etiquette, and a customer-focused approach. The position plays a key role in maintaining customer satisfaction and supporting retention initiatives. Responsibilities: • Respond to inquiries regarding extended warranty products and GAP coverage in a courteous, accurate, and timely manner., • Provide administrative and customer service assistance to the auditing and claims teams., • Initiate and process GAP claims in accordance with company guidelines., • Perform data entry for newly issued contracts and ensure accuracy of entered information., • Offer general support to all operational functions within the Customer Service Department., • Participate in special assignments or projects as directed., • Collaborate with other departments when additional support is required., • A minimum of one year of experience in an inbound call center or a related customer service environment is preferred., • Excellent verbal communication skills and professional telephone etiquette., • Ability to assess customer needs and provide clear, effective solutions., • Proficiency in data entry; prior experience with CRM platforms is preferred., • Strong attention to detail, with proven organizational capabilities. High school diploma Training Requirements: All new hires are required to complete in-office training during the initial onboarding period. This ensures full familiarity with company systems, customer service standards, and team collaboration before transitioning to other work arrangements. COMPANY BACKGROUND Phoenix American has been a trusted provider in the administration of Vehicle Service Contract and GAP Waiver programs since 1985. We are dedicated to the success of our associates by offering advanced technological solutions to dealers and finance companies, which will enhance their profitability with flexible, and financially stable F&I products. Our extensive expertise in the vehicle service contract industry combined with our longstanding insurance partnership with members of the Nationwide® Insurance group, rated A+ XV (Superior), have established us as a leader in the Service Contract and GAP Waiver industry. Join our team as a Customer Service Representative where you can showcase your talents, grow professionally, and contribute to our commitment to exceptional customer service. We offer competitive compensation, rich benefit plan offerings, opportunities for advancement, and a supportive work environment. Apply now to be part of our dynamic team! Shift: Day shift / Part-time Work Location: Hybrid / Remote in Miami, FL 33126

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off I attended Florida Atlantic University and enjoy spending my free time fishing, golfing, and being with family. Keeping that balance between work and life is important to me, and its something I encourage for everyone on the team. We offer 8-10 sick days, 10 days of PTO, a 401(k) after one year, a monthly health stipend, and reimbursement for licensing costs. We believe in taking care of our team so they can focus on doing great work without unnecessary stress. Our culture is simple and supportivewe operate like a small family and take care of each other. Were looking for someone who values teamwork, reliability, and a positive attitude. If youre looking for a close-knit environment where people support one another and enjoy coming to work each day, this could be a great fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ricardo Arbesu - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Company Description Nuage Designs is a leader in luxury linens and distinctive furniture rentals, recognized for elevating events with exceptional quality and personalized service. For over 20 years, we have partnered with event planners, designers, and hospitality professionals to create extraordinary experiences. Based in North Miami, FL, Nuage Designs serves a worldwide clientele, tailoring its offerings to meet the unique demands of the luxury event industry. Our commitment to innovation and excellence sets us apart in creating unforgettable events. Role Description The Inside Sales Coordinator provides broad administrative support to the Sales Team at large. Key responsibilities for this role include processing & input of inbound Trade Account applications, answering general inquiries submitted by email & contact form, assisting Account Executives with order processing for non-revenue generating inquiries (sample orders, swatch requests, Design Trunk purchase orders, photoshoots, hospitality donations, etc), and miscellaneous administrative support as it relates to data management and internal communications. The Inside Sales Coordinator alleviates a portion of the administrative demand on the Account Executives in order that they can pursue business development opportunities and provide a richer customer experience for existing clients. This position is fully Remote/WFH (Mid-Atlantic, Midwest, or Southwest regions preferred) Duties and Responsibilities include the following. Other duties may be assigned. 1. Input new Trade Account applications into IE, notifying the associated Account Executive that the account is established and ready for outreach 2. Answer general inquiries as submitted through our website contact form or to our general inquiry inbox, as well as assisting with phone calls - directing clients to the appropriate Account Executive or other department 3. Process Design Trunk purchase orders as submitted through the website, notifying Shipping that the request is ready for fulfillment, and notifying the associated Account Executive that a kit has been purchased from a new or existing client within their territory 4. Input (and occasionally, revise) non-revenue generating orders on behalf of the Sales Team. This includes orders for samples, swatches, photoshoots, hospitality/donations, and more. a. This process also entails cross-checking product availability for the future event date (where necessary, as is the case with Sample Orders) to ensure goods are available prior to sampling. b. Within the discovery of product availability, the Inside Sales Coordinator may be required to submit an Inventory Addition Request with Production. c. Following input of orders (and any associated IAR requests), the Inside Sales Coordinator notifies the Account Executive that the order is ready for submission to their client, along with relaying any pertinent information concerning availability or product assortment. 5. Run a daily Balance Report and process Balances Due for all orders with a current Final Date for Changes, sending receipt & proof of paid invoice to the client contact on file. Qualifications: • Sales Coordination and Sales Operations expertise, including order processing and workflow management, • Strong Customer Service and Communication skills to ensure client needs are met with professionalism, • Experience in Sales and ability to develop and maintain positive client relationships, • Strong organizational and multitasking skills with attention to detail, • Proficiency in CRM or sales management software is highly advantageous, • Ability to work collaboratively in a fast-paced team environment, • Bachelor's degree in Business, Marketing, or a related field is a plus Language Ability: ● Ability to read, analyze, and interpret business documents. ● Strong communication skills, both written and verbal. ● Bilingual in English and Spanish is a plus. Math Ability: Ability to calculate figures such as discounts, percentages, and proportions. Reasoning Ability: ● Strong organizational skills ● Versatile problem solver ● Exceptional critical thinking skills ● Superior attention to detail Computer Skills: ● Proficiency in IntelliEvent software ● Proficiency in Microsoft Office, particularly Excel and Word ● Experience with CRM systems and order management software ● Familiarity with Stripe credit card processing system ● Ability to learn and quickly develop proficiency in new systems is expected Education/Experience: ● Bachelor’s Degree from four year college or university desired ● Minimum 2 years experience in the Event or Hospitality Industry in one of the following functions: o Sales o Administration / Admin Assistant o Accounting Knowledge, Skills, and Other Abilities: ● Excellent written communication skills, ability to convey detailed information succinctly & accurately via email. ● Proven ability to prioritize tasks ● Strong organizational skills ● Self motivated, works well independently ● Takes direction well ● Fun, positive attitude ● Calm under pressure ● Committed to the success of the team at large Position pays $20-$24/hr and comes with the following benefits: ● Company paid Vision, Dental, and life Insurance ● Paid PTO, Pay Leave, Pay Sick Leave, and company paid Holidays ● 401K with company match of 4% ● Stipend for medical insurance.

Job DescriptionDescription: Home Health Aide Work with Care, Love, and Heart! Are you a compassionate Home Health Aide (HHA) looking for a meaningful career? We’re redefining what in-home care looks like. As a nationally recognized, A+ rated in-home care provider and certified Great Place to Work®, we combine high standards, thoughtful service, and a forward-thinking approach to deliver an exceptional experience for both clients and caregivers. We are a caregiver-first organization that puts YOU at the heart of everything we do. Through meaningful support, growth opportunities, and a culture built on professionalism and respect, we’re creating a workplace that stands apart from the rest. Why You’ll Love Working with Amada: • Competitive Pay – above average and based on experience, • Flexible Scheduling: Work when it fits your life, • Supportive Team: Compassionate, fun, and communicative office staff, • Paid Training & Orientation: Gain confidence and professional skills, • Career Growth Opportunities: We help you build your future career in the home care industry, • Long-Term Commitment: We hire the best and invest in your success, • Recognition & Rewards: Unique rewards and recognition provided to our Caregivers. Become an Amada Caregiver to find out., • Provide companionship and meaningful connections, • Assist with daily activities, companionship, and personal care, • Help with light housekeeping, laundry, and meal preparation, • Offer medication reminders and transportation support, • Current and valid Home Health Aide certification or the ability to complete the Home Health Aide training course., • One year of Home Health Aide experience (preferred but not required), • Ability to pass a background check to meet State requirements, • Valid driver’s license, reliable transportation, and current and valid auto insurance, • A true passion for helping others, • A commitment to excellence in care and customer service Amada Senior Care is an equal opportunity employer. Job Types: Full-time, Part-time Benefits: • Flexible schedule, • Mileage reimbursement, • Opportunities for advancement, • Paid orientation, • Paid time off, • Paid training, • Day Shift (Preferred), • Night Shift (Preferred)

Job Description Reports To: Manager of Operations Department: Customer Service Pay Band: 4 – Non-Exempt Page Break Overall Responsibilities: The Customer Service Representative (CSR) is an integral component of the operations division of the Miami Parking Authority. Customer Service Representative office personnel manage various administrative and fiduciary functions for the Miami Parking Authority. Individuals in this position handle incoming calls, mail sorting, and distribution, account receivables, etc. The Customer Service office personnel work in the MPA customer service office and reception area as needed to assist customers of the Miami Parking Authority. Duties and Responsibilities: • Processes monthly refunds for MPA customers, • Receives and reconcile A/R payments (wire payment and checks), • Process validation orders, reconcile payments, and coordinate delivery to clients., • Invoice, adjust and process reversals for open customer orders using Microsoft Dynamics ERP financial system., • Process customer notifications for overcharges and stop payments on checks., • Coordinate Brinks's daily pick-up and drop-off service, • Review citations issued by PEOs at the Marlins and Downtown, • Conduct MOT violation for PEOs Countywide, • Review, approve, and distribute Marlins permits., • Issue refunds for the vacation parking program, SWEB validations, daily refunds, and PaybyPhone., • Issue and reconcile residential and monthly decals., • Respond to overflow Emergency Hotline calls from Command Center, • Reactivate and deactivate customer accounts., • Create accounts for Monthly customers (Loft 1 and Loft 2), • Maintain and reconcile the authorized residential parker list., • Manage approved motorcycle parking list, ensuring compliance with MPA policies., • Create and manage A/R accounts, MPA Corporate accounts, and special rate accounts in the ERP system., • Review and approve hurricane parking and residential discount request., • Answer customer inquiries via emails, phone calls, and intercom calls, • Manage employee keys cards activation, and replacement., • Manage mail for MPA, including postage balance, mail pickup, drop-off, and UPS/Fed EX account., • Manage and troubleshoot Pangea account (Microsoft Dynamics, Facility Manager, Sana), including website testing., • Order and prepare hangtags, decals, and other physical items for authorized parkers., • Create, inventory, and manage residential and monthly parking zones. Required Knowledge, Skills and Abilities: • HS Diploma, • Administrative office experience, • Call center experience preferred but not required., • Intermediate MS Word and Excel experience, • Ability to multitask., • Ability to communicate effectively in English and Spanish (verbally), • Must be flexible (Mornings, evenings, weekends) Job Knowledge: • Experience - One year of Customer Service experience (Minimum), • Education - High school education (associate degree: preferred), • Must speak English fluently and have basic mathematic abilities. Judgment and Decision Making • Restricted to the scope of the job duties., • Judgment is used when responding to customer needs., • Decision making and analysis of facts, surrounding individual problems and/or situation., • Referral to supervisor on questionable cases. Responsibility: • In attention or careless operation of equipment may cause lost time injury to self or others in immediate area., • Errors may involve losses such as cash shortfalls, improper costs, overpayments, and failure to take discounts, waste of materials, damage or loss of equipment., • Work is not continually subject to verification or check, although errors usually remain within the Agency., • Regular contacts with employees in other departments, general public and customers requiring tact, to avoid friction and obtain cooperation., • Must call 2 hours prior to schedule when employee will be out. If an emergency arises that a replacement can’t be found for the next schedule the employee working at that moment must be able to stay at the most 2 hours after their scheduled time until a replacement is found. Manual Skill and Dexterity: This position does not require skills and abilities beyond those normally possessed by the average individual. Manual ability requirements can be performed without practice. Physical Effort: Light to moderate physical effort. Duties require frequent mental and visual attention where workflow is intermittent, and cycle or process involves waiting. Working Conditions: Very good working conditions; absence of unpleasant elements, usual office conditions.

Job DescriptionJOB SUMMARY:Implement fatherhood case management services and reviews for participants. JOB LOCATION:Fort Lauderdale, FL RESPONSIBILITIES AND DUTIES:Implement case management services and reviews for participants.Collaborate with service providers.Plan and conduct face-to-face visits in home and office with fathers using evidence-based curriculum activities, methods, and materials.Support expecting or parenting fathers by facilitating educational, economic, employment, mental health, housing, and healthcare needs as required.Connect fathers to needed resources and services in the community.Maintain timely and accurate records of all visits, contacts, screenings, and resource linkages in the agency’s case management system.Maintain participant confidentiality and integrity in keeping with agency policies, practices, and professional standards.Participate in outreach activities to identify fathers, inform the community of services, and build community collaborative relationships.Be available for evening and weekend activities as needed. QUALIFICATIONS:Associate’s degree or a minimum of (3) years equivalent experience in community outreach, family support or related field. Experience in the social services field, preferably working with hard-to-reach, underserved, diverse populations. Experience facilitating groups and training.Experience working with dads is preferable.Experience working with men in social/human services or fatherhood programming or experience in case management,counseling, and providing direct services to fathers/families and knowledge of community resources preferred. SKILLS/KNOWLEDGE: Ability to handle multi-phone lines effectively.Working knowledge of office machines and equipment.Strong proficiency with computers, data base entry and with the full Microsoft Office suite, email, and internet.Excellent written and verbal communication skills; above-average interpersonal skills.Ability to read, analyze, and interpret data and information and apply appropriate judgment.Passion for providing extraordinary customer service and work. PREVENTION CENTRAL is a 501 © (3), non-profit, faith-based organization which was founded in 1993. Initially organized to address the issues over representation of minorities in the juvenile justice system. Our services are designed to work with runaway, truant, and ungovernable youth and their families by increasing social and life management skills, academic success and self-worth awareness. We expanded to respond to issues of Family Reunification Services, Prevention, Emergency Food Pantry, Parenting and Neighborhood Empowerment. Since inception, our focus has been on the needs of disadvantaged youth and the families in the inner city of Fort Lauderdale and Broward County as a whole. Prevention Central is essential and continues to "Build Families and Change Lives"! E04JI8008b6s4051yql

Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years! MAJOR RESPONSIBILITIES: • Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction, • Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities, • Participate in open and close procedures, • High school diploma or equivalent, • Sincere interest in helping customers and driving world-class customer experiences, • Ability to communicate professionally and handle multiple customers, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Flexible Schedules & Excellent Pay, • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with Company Match, • Esteemed Vendor & Company Job Training At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description Vizcaya Museum and Gardens is a National Historic Landmark and accredited museum in Miami, Florida (). Vizcaya is owned by Miami-Dade County and is operated by the non-profit Vizcaya Museum and Gardens Trust, Inc. Our mission is to preserve the estate’s cultural and environmental resources to engage people in connecting with the past, understanding the present and shaping the future. Our vision is to position Vizcaya as an enduring, inclusive, and innovative place that inspires people to embrace the cultural vitality and environmental sustainability of the world around us. This is an exciting time to join Vizcaya Museum and Gardens. Vizcaya is preparing for a transformational comprehensive campaign to support annual giving, endowment growth and capital projects across the campus totaling more than $100 million in need. Among the most highly anticipated initiatives is underway is the revitalization of Vizcaya Village, the original working farm of the estate. This ambitious restoration project will enhance the visitor experience, expand educational and agricultural programming, and restore historic buildings and landscape features for public access. The Village Revitalization represents a once-in-a-generation opportunity to tell Vizcaya’s full story and establish a cultural hub for future generations. The Campaign Coordinator and Prospect Researcher provides essential fundraising and operational support for the Campaign fundraising efforts. Working collaboratively across the Advancement team, this newly created role combines prospect research expertise with coordination of Campaign engagement activities, serving as a key support partner in reaching the Advancement team’s annual strategic goals. This position will also play a critical role in supporting Campaign planning and execution during this exciting period of institutional growth. The position is on the Advancement Team and reports to the Director of Advancement Operations and Campaigns. Essential Functions Campaign Coordination and Administration • Coordinate leadership briefings, meetings and tours for donors, prospects, and key stakeholders., • Maintain accurate and up-to-date donor and prospect records in the Veevart database., • Support campaign logistics including tracking progress toward goals, preparing materials, and coordinating donor recognition., • Prepare clear campaign reports for leadership and the Board such as dashboards and progress updates., • Support Campaign communications in partnership with Advancement colleagues., • Provide administrative support for Campaign activities and perform other related duties as assigned. Prospect Research and Identification • Conduct prospect research to identify, qualify, and cultivate potential major gift donors including individuals, corporations, and family foundations., • Use iWave and other analytics tools to complete wealth screenings, capacity ratings, relationship mapping, and donor propensity analysis., • Assess high-net-worth individuals’ philanthropic interests, giving capacity and readiness to give., • Provide recommendations to support new prospect assignments and pipeline prioritization., • Partner with the Director of Corporate, Foundation and Government Relations to support research and prospect development. Portfolio Support and Relationship Management • Assist the Chief Advancement Officer with portfolio management, meeting preparation, and donor engagement planning., • Staff donor portfolios for the Chief Advancement Officer, Executive Director/CEO and Board Chair including scheduling meetings and preparing briefing materials., • Track moves management to support strong major gift and principal gift pipelines., • Work with Advancement team members to support donor engagement planning and coordination. General Responsibilities · Achieve meaningful and timely actions that advance Vizcaya’s mission, vision, and strategic plan. · Help to sustain and grow Vizcaya’s revenues and participate in pursuing funding opportunities. · Proactively promote communication, collaboration, and customer service. · Engage in internal committees as appropriate and complete assigned tasks in a timely manner. · Create and manage your budget; understand and comply with Vizcaya’s policies and procedures. This job description is not designed to be comprehensive; duties, responsibilities and activities may change at any time with or without notice. Position Requirements · At least 3-5+ years of work experience as a Campaign Coordinator or Prospect Researcher. · Bachelor’s degree in nonprofit management, communications, or a related field. · Analytical skills with current knowledge of prospect research methodologies, donor cultivation practices, and fundraising principles. · Experience with donor database systems and prospect research tools. · Positive attitude, strong interpersonal skills, excellent writing skills, and attention to detail. · Flexibility and commitment to collaboration. · Ability to be self-directed, curious, and work independently to meet deadlines. · Maintain confidentiality of sensitive donor information and adhere to ethical standards in fundraising and prospect research. · English fluency. · Proficiency with Microsoft Office. Factors Vizcaya Will Consider When Evaluating Applicants and Determining Compensation · Additional relevant work experience, training, internship, and education. · Certification in prospect research (CFRE, APRA or similar credentials). · Familiarity with iWave and prospect analytics platforms. · Proficiency with AI tools for research, data analysis, and productivity enhancement. · Experience in cultural organizations, museums, or historic sites. · Experience supporting comprehensive or capital campaigns. · Experience with Veevart, Salesforce or comparable donor database systems. · Spanish, Haitian Creole and other language skills. Compensation Vizcaya Museum and Gardens offer competitive compensation with generous paid leave, retirement benefits, and robust medical and other insurance for full-time employees. Salary will be based on the selected candidate’s experience and skills. The anticipated compensation is approximately $57,000 for someone meeting the requirements of the position to approximately $68,000 for someone exceeding them. Work Environment/Physical Demands The majority of work is done in an office setting, with some interaction with donors, prospects, community members, partners, vendors, and other constituents on and off site. Vizcaya is a non-smoking environment. Occasional lifting of materials up to 25 pounds may be required for event setup and coordination. Position Type/Expected Hours of Work/Schedule This is a full-time (40 hours per week), exempt position, typically Monday-Friday. This is a hybrid position with a combination of on-site and remote work. Periodic evening and weekend work is required. To Apply Please submit a resume and a cover letter expressing your interest in this position to: Equal Opportunity Employer Vizcaya Museum and Gardens is committed to equity and inclusion and is engaged in a strategic process to ensure that our staff, Board, and volunteers reflect our community’s diversity. Vizcaya welcomes applicants from groups that are underrepresented in cultural organizations and seeks to recruit, develop and retain a diverse workforce. Vizcaya Museum and Gardens is an equal opportunity employer. Vizcaya respects people of all backgrounds and does not discriminate based upon race, religion, color, national origin, ancestry, sex, pregnancy, childbirth, sexual orientation, gender identity, gender expression, age, marital status, familial status, status as a protected veteran, status as an individual with a disability, status as a victim of domestic violence, dating violence or stalking, or other applicable legally protected characteristics protected by law. Updated January 28, 2026 Company DescriptionVizcaya Museum and Gardens is a National Historic Landmark, accredited by the American Alliance of Museums and located on Miami’s spectacular Biscayne Bay. Vizcaya consists of 14 historic buildings on 50 acres of grounds, with approximately 2,500 objects and 40,000 archival documents. The Museum attracts nearly 200,000 visitors annually and is working to strengthen and extend its profile as a cultural resource throughout South Florida and the nation. To diminish second-hand health hazards, risk of fire, and unwanted trash on Vizcaya's historic property. VMGTI's employees are not permitted to smoke tobacco or other substances, use vapor devices (including e-cigarettes), or use smokeless tobacco anywhere o the Vizcaya estate (including the Village and parking lots).Vizcaya Museum and Gardens is a National Historic Landmark, accredited by the American Alliance of Museums and located on Miami’s spectacular Biscayne Bay. Vizcaya consists of 14 historic buildings on 50 acres of grounds, with approximately 2,500 objects and 40,000 archival documents. The Museum attracts nearly 200,000 visitors annually and is working to strengthen and extend its profile as a cultural resource throughout South Florida and the nation.\r\n\r\nTo diminish second-hand health hazards, risk of fire, and unwanted trash on Vizcaya's historic property. VMGTI's employees are not permitted to smoke tobacco or other substances, use vapor devices (including e-cigarettes), or use smokeless tobacco anywhere o the Vizcaya estate (including the Village and parking lots).

Job Description Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications. At Kelso Building Services, we believe in empowering our team members with the tools, training, and support they need to succeed. You'll be part of a company that values integrity, innovation, and customer satisfaction—and you'll have the opportunity to grow your career in a dynamic and rewarding environment. What You'll Do • Minimum of 2 years of experience in HVAC sales or a related technical sales field., • Strong understanding of HVAC systems, components, installation processes, and service offerings., • Excellent communication, negotiation, and interpersonal skills—you know how to listen, advise, and close deals., • A self-motivated, goal-oriented mindset with a passion for helping customers and driving results., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite., • A valid driver's license and reliable transportation for site visits and client meetings., • Competitive base salary, robust commission structure plus performance bonus, • Health, dental, and vision insurance, • Paid time off and holidays Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. Here you will experience: Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development, • Youre the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • Youre a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.Location Address: Hialeah, FL 33015 At James Boruff - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Key Responsibilities • Engage with prospective customers through calls, emails, and community outreach., • Develop and maintain a pipeline of potential new business opportunities., • Schedule and conduct follow-up interactions to support acquisition goals., • Collaborate with team members to coordinate outreach strategies., • Track activity and report progress toward established objectives., • Maintain compliance with office and regulatory procedures.Qualifications, • Strong communication and relationship-building skills., • Detail-oriented and organized, with the ability to manage multiple tasks., • Comfortable initiating contact and interacting with prospective customers., • Previous experience in marketing, outreach, or customer service preferred., • Must be able to obtain applicable state insurance licenses.

Job Description Jumpstart your medical career! You could be working beside board certified physicians in 2 weeks! Looking for first-hand experience working one-on-one with board certified physicians in fast-paced emergency rooms, urgent cares, hospitals, and medical offices? Becoming a medical scribe will help you achieve thousands of hours of clinical experience that exceed school application requirements and get you deeper in the medical field than simple shadowing could ever offer. Join the best and fastest-growing medical scribe company in South Florida! With locations in Miami-Dade, Broward and Palm Beach, we have varied clinical settings and flexible schedules, so we can be sure to find the right fit for you. We INVEST in you as a valuable member of the healthcare team, so that you can SUCCEED. Don’t have any experience in a healthcare setting? Don’t worry! You just need a willingness to learn and advance in the medical field. Even if you're not sure about whether you want to pursue a healthcare degree, our leadership and training track gives you the opportunity to grow without limits. Our at-your-side on the job training prepares you to meet all the demands of being a scribe. Many of our scribes qualify for additional responsibilities and certifications in quality assurance, implementation, training, electronic health record superuser, and teaching opportunities within the first 12 months of employment. How good is our leadership team? Well…they’re AWESOME! We’re local and very hands-on, including our executive team. Most importantly, we place the emphasis on you – the employee, to ensure a productive and meaningful employment experience. You’ll always have access to our supervisors, managers, and trainers. You’ll have 100% support from our team 100% of the time. Still wondering what a medical scribe does? A medical scribe's primary duties are to follow physicians through his or her workday and chart patient encounters in real-time using a medical practice’s electronic health record system. They can work in an emergency department, urgent care, hospital, or medical office setting. Medical scribes can be thought of as data care managers, enabling physicians to focus on patient care. Medical scribes free up the physician to increase patient contact time, give more thought to complex cases, better manage patient flow through the department, and increase productivity to see more patients. Basically, scribes help doctors be better doctors…. pretty cool, huh? Made up your mind? Be part of a team that makes a difference, and part of team that will treat you like a person, not just a number. If you’re ready to work hard, learn a lot, and discover a whole new side to the medical field, then apply to be part of the Scrivas team! Location • Miami, FL, • Downtown Miami, FL, • Little Havana, FL, • Kendall, FL, • Records details of chief complaint, history of present illness, review of systems, past medical history, social history, family medical history, disease risk factors, medications and allergies, • Records details of physical exam, including pertinent positives and negatives, noted abnormalities and patient general condition., • Records orders as desired by medical provider and provides consistent updates to the provider for completion of those orders., • Assists in disposition of patient, whether discharged or admitted, including discharge instructions, admission orders, follow-up instructions, and documentation of prescription medications. Education • Minimum age 18 yrs. old, • High School Diploma required, • Medical Terminology course or certificate required, • Computer proficiency and ability to quickly learn new applications., • Excellent communication and customer service skills, • Desire to learn and grow within the healthcare field, • Part -time entry level position., • Scheduling flexibility is required., • Reliable attendance and transportation are mandatory., • Flexible scheduling, so you can continue your degree if you need to, • 401(k), • Flexible schedule

Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Position Purpose: Ensure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest with room and features. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Completes VIP registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Ensures guest knows location of room, and arranges for associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest., • Work with Leader to ensure rooms and services are correctly accounted for within guest statement. Properly accounts for complimentary services provided by the resort, for the guest. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates., • Greets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc., • Receives special requests from guests, and forwards requests to appropriate associates for decisions and actions. Establish food safety/sanitation standards in compliance with federal and state regulations., • Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items as requested., • Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained Assimilate into Trump National Doral - Miami Culture Standards through understanding, supporting and participating in all elements of our Trump Cornerstones. Demonstrate working knowledge of the service standards. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attempts to communicate with guest in guest's native language., • Remains calm and alert, especially during emergency and/or heavy resort activity, and resolve complications such as location changes or credit issues., • Summons associates to escort guests to/from their rooms as appropriate., • Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest., • Operates various office machines. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking, standing Constant Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Stooping Constant Lifting and carrying Occasional up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Rare Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the cultural standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error., • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts., • Ability to read, listen and communicate effectively in English, both verbally and in writing., • Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High school graduate or equivalent required. Four year college degree preferred. EXPERIENCE One to two years of prior guest service experience are preferred. Prior hospitality experience also preferred. Ability to speak multiple languages is desirable. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionVeo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera solution enables sports teams to record matches and training sessions without a camera operator. We’re democratizing the world of sports by granting video analysis for teams on all levels—a privilege that used to be only for the few. More than 40,000 clubs in 90+ countries record their games every week. Growing as fast as we do in Veo means that every day is different, exciting, and challenging, both on the front line and in the back office. But that’s not the most remarkable thing about us. The coolest thing is our people. We’ve attracted some of the brightest minds in the industry. They are the reason we can create a great product and do it while enjoying ourselves We are looking for a Soccer fan who is passionate about helping coaches, players, and fans level up their game. The Who, What, Why And Where There is a big global interest for our product, and to supercharge the potential we are now hiring the best customer service talent for our Customer Success team. At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer. We help them with any issues they have and proactively engage them to do the best possible recordings. Your Contribution Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviours you’ll need for success at Veo. Veo value results over process. Now this might sound innocent enough, but in Veo, this is really lived. All processes are questioned, as they should be!Responsibilities • Respond to customer requests clearly and comprehensively as a front-line supporter. We operate via email, phone, and chat, • Support the second line team by resolving general tickets and only forwarding the complex ones to the next level, • Adhere to our KPIs for a low response time, minimal backlog, and a high customer satisfaction, • Communicate relevant feedback and issues from customers within the support team using the right escalation flows and channels, • Provide feedback for optimizing the processes that we currently work withPreferred qualifications, • Experience in customer-facing roles., • Experience with tech support and/or product support., • Excellent written communication skills., • Interest in Soccer, • Passionate about helping people and making them succeed., • Solution-oriented mindset and a structured approach to work., • Familiarity with customer service tools is an advantage., • You thrive in a fast-paced environment, we are growing by the hour and you are someone who can cope with constant change., • Interest in sports is a plus.Benefits, • Lunch covered, • $300 in health insurance monthly

Job Description We are seeking a Consumer Relations Specialist to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Consumer Relations Specialist plays a pivotal role in fostering and maintaining positive relationships between the company and its customers across the United States. This position is responsible for addressing consumer inquiries, resolving complaints, and ensuring customer satisfaction through effective communication and problem-solving. The specialist will analyze customer feedback to identify trends and recommend improvements to enhance the overall consumer experience. By acting as a liaison between consumers and internal departments, the role ensures that customer needs are understood and met promptly. Ultimately, the Consumer Relations Specialist contributes to building brand loyalty and supporting the company’s reputation for exceptional customer service. Minimum Qualifications: • High school diploma or equivalent; associate or bachelor’s degree preferred., • Minimum of 2 years experience in customer service, consumer relations, or a related field., • Exceptional verbal and written communication competency., • Proficiency with customer relationship management (CRM) software and Microsoft Office Suite., • Associate's degree in Business Administration, Communications, or a related discipline., • Experience working in a consumer-facing role within retail, telecommunications, or financial services industries., • Familiarity with data analysis tools and techniques to interpret customer feedback., • Respond promptly and professionally to consumer inquiries via phone, email, and other communication channels. Investigate and resolve customer complaints by coordinating with relevant departments to provide timely solutions., • Document all interactions and maintain accurate records of consumer feedback and resolutions in the company’s CRM system., • Analyze customer feedback to identify recurring issues and collaborate with management to implement process improvements., • Educate consumers about company products, services, policies, and procedures to enhance their understanding and satisfaction., • Provide administrative support to ensure the smooth execution of projects, reports, and client deliverables., • Work cross-functionally with service line leaders (Meals, Nutrition, HME, Hospice, Pharmacy, Transportation, and Home Health) to align service delivery with client expectations and organizational goals., • Participate in training sessions to stay updated on product knowledge, customer service techniques, and regulatory compliance.

Job Description Overview Pay: $18.00 per hour + commission Earning potential: $20 – $30 per hour on average with commission Schedule: Sunday - Thursday Location: Kendall, FL Part-time and full-time opportunities available Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with over 7,000 professionals and 45+ years of trusted home service experience. What We Offer * Weekly pay via direct deposit * Commission paid on top of hourly rate * Paid training — no HVAC experience required * Career path into HVAC Sales Advisor roles * Flexible part-time and full-time schedules Full-time employees also receive: * Insurance available after 31 days * Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA * 401(k) with company match * Paid time off + holiday pay * Company-paid life insurance Responsibilities As a Retail Lead Generator, you will engage with retail shoppers and introduce them to ARS heating and air conditioning services. * Engage customers inside retail store locations to discuss HVAC upgrades, heating and air conditioning services, and indoor air quality solutions * Promote free in-home HVAC consultations and HVAC tune-ups * Generate leads for residential HVAC service, HVAC installation, and system replacement consultations * Educate homeowners about energy savings and comfort improvements through heating and air conditioning systems * Schedule appointments for HVAC service technicians or HVAC sales advisors * Represent the ARS brand with professionalism and enthusiasm Qualifications What You Need * Outgoing personality and willingness to speak with shoppers * Retail, sales, or customer service experience preferred (not required) * Ability to stand and walk during shifts * Weekend and some holiday availability * Reliable transportation * Clean, professional appearance representing the ARS brand * Must be at least 18 years old and pass a background check * Ability to attend weekly in-office meetings For questions about the role, you may contact our Retail Program Manager - 305-527-0290 *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: .

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Health benefits, • Valuable career-building experience

Job Description Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. What Does a Bilingual Senior Account Manager Do: Own, manage, and cultivate the key strategic relationship with network regional offices. This role has oversight of all network business in the assigned Americas region. The Bilingual Sr Account Manager seeks trends and insights and enables the success of the team. This role is charged with developing key relationships inside each of the HQ functions and is responsible for identifying additional revenue opportunities for all Collinson products in the Loyalty, Travel Experiences, and Insurance & Assistance lines in the Americas. Leadership and direction to deliver long-term profit and revenue growth through the formulation and implementation of appropriate commercial, operations, and product strategies. Leverage knowledge, expertise, and guidance from supervisor, regional and global peers, and other stakeholders on client engagement What You'll Do: Essential Duties and Responsibilities Engage with and grow assigned account base consisting primarily of credit card issuing institutions. · Formulation and implementation of strategic plans. · Maintain a strong commercial awareness and understanding of commercial strategy, market intelligence and competitor insight. · Carry out regular account reviews. Be viewed as a trusted advisor by senior decision makers at a variety of client facing levels. · Own and drive the professional business communications and on-going cross-functional interaction with the Client, Plano Leadership, London HQ, Partnerships, Operations, IT, Marketing, Finance, and Customer Service. Taking ownership of the client experience and meeting client expectations. · Maintain a base of existing accounts and build a long-term plan for retention and growth. · Position Collinson Travel Experiences as a leading provider of “airport VIP lounge access solutions” that enables clients to sell more products and services to their most valuable customers. · Anticipate, understand and respond to the competitive challenges and marketplace issues impacting the client’s business. · Assess and ensure compliance to contractual requirements. Identify, pursue and close new business within existing accounts via product, market, and portfolio expansion. · Actively identify and pursue additional revenue opportunities, cross sales or expansion of existing portfolios that will increase Collinson’s value to the customer and increase customer satisfaction while meeting growth objectives. · Identify, create and deploy proactive customer experience campaigns that drive increases in revenue and client retention. · Create and deliver sales / product presentations and proposals. · Help craft product and service offerings that maximize Collinson’s marketplace appeal to the market’s specific needs. What You'll Need: · A personal interest in the intersection of travel and the FS industries. · Strong communications skills through phone, email, and face to face interaction: o Effectively communicate the features, advantages, and benefits of Collinson’s Global capabilities. o Excellent listening, verbal, interpersonal, presentation and written communication skills. · Ability to solicit, negotiate, implement, and maintain a long-term referral-generating relationship with clients. Good understanding and follow through of sales processes, sales cycles and account management. · Well-established ability to build rapport and network effectively, using a "consultative selling" approach. · Demonstrate strong conceptual and strategic business skills. · Detail oriented with strong problem-solving analytical orientation and ability to meet deadlines. · Able to structure an issue and analyze alternative solutions using metrics and other business data. · Able to make sound decisions based on company policies and procedures. · Strong project leadership and management abilities. · Manage direct reports expectations and performance aligned with objectives and key results. · Travel up to 25% including internationally. · Bachelor’s degree with 5+ years B2B Account Management experience or 10+ years relevant equivalent experience · Industry knowledge or first-hand experience with a major financial institution, credit card issuer or enhancement services provider preferred. · Strong Microsoft Office Word, Excel and PowerPoint proficiency. · Fluent in English and Spanish required. Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at

Job Description About Us Modern.ai is a fast-growing technology company that helps leading brands scale through the power of AI-driven tools and strategies. Our platform makes it easier for companies to understand their customers, optimize performance, and unlock new opportunities for growth. We work with some of the most innovative and forward-thinking brands in the world, and our team thrives at the intersection of technology, creativity, and business strategy. At Modern.ai, you won’t just be part of another tech company—you’ll be at the forefront of how AI is transforming marketing. Joining us means being part of a fast-paced environment where your ideas matter, your work has direct impact, and you’ll learn alongside some of the best minds in the industry. We value curiosity, ownership, and collaboration, and we invest in the growth of our people as much as we invest in the growth of our clients. If you’re passionate about technology, eager to grow your career, and want to make an impact in a company that’s shaping the future of AI-powered growth, Modern.ai is the place to do it. Role Overview We’re looking for a motivated Customer Success Representative to join our team in our Miami office. This role is ideal for a recent graduate who’s eager to gain hands-on experience working directly with our CEO and Head of Business Development. The Customer Success Manager will play a key role in client onboarding, retention, and customer service—helping our clients get the most value out of our software. Key Responsibilities • Own the onboarding process for new clients, including account setup, product walk-throughs, and training sessions., • Serve as the primary point of contact for clients, answering questions and providing product support., • Conduct regular check-ins and touchpoints to ensure clients are engaged and successful., • Proactively address client needs, resolve issues, and deliver solutions that strengthen retention., • Create and maintain client resources such as guides, FAQs, and how-to content., • Track client usage and feedback to share insights with leadership., • Collaborate with the Business Development team to identify opportunities for growth within existing accounts. Requirements Qualifications • Recent graduate with a Bachelor’s degree in Business, Marketing, Communications, or related field, • Strong communication and interpersonal skills, with the ability to explain software concepts clearly., • Highly organized, proactive, and customer-focused., • Tech-savvy and comfortable learning new software quickly. What We Offer • Direct mentorship from senior leadership (CEO and Head of Business Development)., • Competitive compensation and career growth opportunities within a fast-scaling company., • A collaborative and supportive team culture in the heart of Miami., • Work with some of today's most exciting and culturally relevant brands, including high-profile and celebrity-backed ventures., • Join a team that values creativity, collaboration, and measurable results., • Competitive benefits package including unlimited PTO, medical/dental/vision coverage, and wellness programs., • Thrive in a fast-paced, people-first culture where creativity and strategy go hand in hand.

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, PracticePanther, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a PracticePanther expert and offer personalized service to show the value of the product for long term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to customer support inquiries as quickly and accurately as possible via chat or phone., • Work collaboratively with other departments to resolve issues and deliver great customer experiences., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Create, own, and execute onboardings for new and existing clients., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work/life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job DescriptionJob Title: Agency Office Intern (Summer 2026) Duration: Summer 2026 (June - August) Salary: $17 per hour; 440 licensed $18 per hour. About Us: Gaines Insurance and Financial Services, Inc.is a dynamic and innovative State Farm agency. At State Farm, we are dedicated to helping our customers manage the risks of everyday life and recover from the unexpected. As one of the largest insurance and financial services providers in the United States, we specialize in a wide range of products, including auto, homeowners, life, and business insurance. Our agency emphasizes personalized service, offering tailored solutions that meet the unique needs of our clients. With a strong commitment to community involvement and customer satisfaction, we strive to create a positive impact on the lives of those we serve. Join our team and be a part of an organization that values integrity, innovation, and excellence in everything we do. Our team is dedicated to delivering exceptional results for our clients and fostering a collaborative, creative work environment. We are looking for a motivated and enthusiastic intern to join us this summer and gain hands-on experience in the agency world. Position Overview: The Agency Office Intern will assist with various tasks across departments, providing crucial support to our team while gaining valuable insights into agency operations. This internship is an excellent opportunity for individuals interested in pursuing a career in insurance, and who wish to learn from experienced professionals. Key Responsibilities: • Assist with daily office operations, including administrative tasks such as filing, data entry, and organizing documents., • Support the marketing team in executing campaigns, including research, content creation, and social media management., • Participate in brainstorming sessions and contribute creative ideas for client projects., • Help prepare materials for client meetings, presentations, and events., • Conduct market research and compile reports to assist in strategic planning., • Shadow team members across various departments to gain a well-rounded understanding of agency functions., • Provide general support to staff as needed and contribute to a positive team environment.Qualifications:, • Currently enrolled in a college or university program., • Strong written and verbal communication skills., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with social media platforms., • Detail-oriented with excellent organizational skills and the ability to manage multiple tasks., • A proactive attitude and willingness to learn., • Previous internship or work experience in a professional setting is a plus, but not required.What We Offer:, • Hands-on experience in a fast-paced agency environment., • Opportunities to network with professionals in the industry., • Mentorship from experienced team members., • A chance to build your portfolio with real-world projects.

Job Description POSITION PURPOSE: As a Tournament Coordinator, your goal is to create and execute a flawless experience for either a one day event or package group. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to guests at all times., • Provide a warm greeting and introduction with the group contact as soon as the file is handed over from golf sales, • Review all of the services that you as a tournament coordinator provides for their event or package, • Provide information about the group as it pertains to hotel leaders, golf leaders and golf staff., • Review the information at the golf weekly strategy meeting to ensure the support and details of the event or package are executed, • Be present for the entirety of the groups event or package stay, • Knowledge and expertise of the tournament software program, • Knowledge of course slope and rating, golfer handicaps and golfer indexes., • Knowledge of the different types of scoring formats that we would give as an option to the event or package group., • Provide a fond farewell to the guests of the event or package group. Follow up with group coordinator 1-2 days after the event or stay., • A complete 360 degree awareness of guest activity is required to ensure guests are provided warm welcome as they will be coming from all directions., • Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Maintain cleanliness of the office space in the tournament coordinator office, • Consistently maintain the 14 day forecast and distribute to the necessary parties., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide support during night golf events, • Provide support to the golf leader on duty SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description The Customer Success Specialist will assist the GolfNow Sales team in managing multiple existing accounts with the goal of maximizing client satisfaction, account retention, and the adoption of the GolfNow suite of products and services. Job Duties • Provide ongoing and effective communication of account status to manage customer expectations., • Develop customer relationships that promote retention and alignment of client goals., • Drive adoption of the 6 core products including Platform, Connect, Answers, Technology, Spotlight, and ClubBuy., • Implement strategic business initiatives to expand the range of offerings for our customers., • Working with Partners to support and help develop plans to operate their business daily., • Review performance of distributions channels and recommend pricing and yield strategies to increase partners revenue., • Ensure a positive, consistent customer experience and successful use of the direct-to-consumer platforms., • Support cold calling initiatives in collaboration with the sales team to schedule meetings and secure new partners for the platform., • 1+ years of relevant work experience., • Exceptional interpersonal skills with excellent verbal and written communication skills., • Organized and detail-oriented., • Ability to establish and maintain a high level of team trust and confidence., • Ability to deliver on the responsibilities of the role and responding to inquiries in a timely manner.Qualifications Desired Characteristics • Bachelor’s Degree in advertising, marketing, business, or a related field preferred., • Reliable with the ability to work in a professional office setting, remotely and independently without direct supervision in a demanding, fast paced, deadline driven environment., • Demonstrated ability to adapt, learn new skill sets, and gain a thorough understanding of operational challenges., • Exceptional time management and problem-solving skills., • Self-motivated and curious., • Strong team player., • Ability to handle multiple projects simultaneously., • E-Marketing Experience., • Client Management Experience., • Sales development and/or strategy experience a plus., • Willingness to work weekends with short notice., • Must be willing to work in Orlando, FL., • Hybrid: This position has been designated as hybrid, generally contributing from the Orlando, FL office a minimum of three days per week. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job DescriptionPOSITION PURPOSE: Proper review and timely processing of all guest and group billing. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Compile, create and reconcile group accounts., • Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt), • Obtain Catering Management approval prior to sending out Invoices to client., • Filter client responses and disputes while coordinating the revisions of final group bills., • Ensure proper group methods of payment and authorize or collect estimated balance., • Monitor and collect on future groups deposit schedules., • Regularly follow-up on previously sent bills to ensure timely collection of payments., • Answer, research and respond to all direct hotel guest billing inquires via phone and email., • Represent the Accounting Department at weekly resume and occasional pre-convention meetings., • Attend Monthly aging and weekly upcoming groups meetings with Credit Manager., • Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed., • Assist all other departments with general group and guest accounting requests., • Perform all general tasks as requested by the Credit Manager. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral – Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: • Maintain an open line of communication between guests, associates and management., • Assist office in any other administrative duties as needed., • Other duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. • Ability to read, listen and communicate effectively in English., • Must have knowledge of general accounting procedures, specifically those related to accounts receivable., • Should know about the relevant computer applications., • Must be proficient in contract terminology., • Must be organized and pay attention to detail and accuracy., • Should use their discretion, maintain guest confidentiality and be honest., • Must have good communication and problem-solving skills. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Rare Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High school diploma or equivalent. EXPERIENCE: Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred. LICENSES OR CERTIFICATES: None required GROOMING: All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided. OTHER: Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionPosition Summary: The Nurse Aide performs various duties under the direction and supervision of a professional licensed nurse assisting the clients’ daily recreational, socialization and feeding functions to secure a pleasant, safe and comfortable environment, among other duties. All duties are carried out in accordance with the established regulations, protocols and policies and procedures. Duties and Responsibilities • Assists impaired clients in all activities of daily living; assists with ambulation and seating; assists clients into and off buses., • Participate in initial client assessment and care planning and periodic review of same., • Facilitate and/or lead development of the activity plan and activity goal setting for each participant when appropriate., • Provide ongoing communication regarding progress of person served toward participant goals., • Assist with or supervise and facilitate plan of care., • Assist with or design and supervise ability-specific recreational activities for each participant., • Assist with and/or supervise personal care and other ADL’s of clients which may include bathing., • Assist with meal or snack preparation, feeding and cleanup as needed., • Assist with ambulation of clients as directed and support physically impaired individuals with good body mechanics., • Provide support to Licensed Practical Nurse obtaining vital signs., • Takes temperature, pulse and blood pressure as directed., • Observe and report changes in participant’s condition to Licensed Practical Nurse or Director., • Ability to assist with toileting which may involve lifting, pushing and manipulating occupied wheelchairs., • Work and relate well with other staff, volunteers and participants., • Participate in staff meetings, in-service training and other relevant training., • Participate in daily record keeping and documentation as assigned., • Maintain a clean and safe environment, • Respond to the participant's and family's needs, • Assist Recreational Leader with field trips as needed., • Ensure the safety of all staff, volunteers, visitors and individuals receiving services at Easter Seals., • Act in compliance with Medical and Non-Medical Emergency Procedures., • Assist individuals in evacuating building during emergency situations to include but not limited to: fire drills and external disaster drills. Specific duties to be assigned by immediate supervisor., • Assume assigned responsibility for non-clinical duties during disaster and/or drills including but not limited to safety of files/office areas, closure of doors., • Work a flexible schedule as required (i.e. month end closing)., • Participate in continuous agency wide quality and performance improvement and comply with all Quality Improvement requirements., • Regular to frequent requirement, and as needed, to lift objects (up to 50 lbs.), including bending, stooping, stretching, walking, squatting, pushing, pulling, and kneeling for an extensive amount of time., • The work is in an adult day care setting. In order to conduct activities and interact with elders with Alzheimer in a meaningful way, some physical exertion such as the following physical demands are required:, • Noise level can be moderate to loud., • Detecting unsafe situations by sight or sound., • High School Diploma or GED preferred; must possess a Nursing Assistant license., • Must possess CPR/ First Aid Certification., • Ability to act quickly and calmly in a stressful and/or emergency situation., • Ability to effectively communicate verbally with a diverse population., • Ability to promote teamwork and build effective relationships., • Ability to take initiative and meet objectives., • Ability to maintain confidentiality regarding personal information of participants and staff, • Work a flexible schedule as required., • Other related duties as necessary to ensure the smooth running and efficiency of Easter Seals South Florida as a whole., • Successful completion of background process which includes: Local background check, Level 2 clearance (FBI, FDLE), clear TB test, medical clearance, drug test and reference checks., • Adhere to the use of Universal Health & Safety Precautions as applicable

Job DescriptionVeo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera solution enables sports teams to record matches and training sessions without a camera operator. We’re democratizing the world of sports by granting video analysis for teams on all levels—a privilege that used to be only for the few. More than 40,000 clubs in 90+ countries record their games every week. Growing as fast as we do in Veo means that every day is different, exciting, and challenging, both on the front line and in the back office. But that’s not the most remarkable thing about us. The coolest thing is our people. We’ve attracted some of the brightest minds in the industry. They are the reason we can create a great product and do it while enjoying ourselves We are looking for a French-speaking Soccer fan who is passionate about helping coaches, players, and fans level up their game. The Who, What, Why And Where There is a big global interest for our product, and to supercharge the potential we are now hiring the best customer service talent for our Customer Success team. At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer. We help them with any issues they have and proactively engage them to do the best possible recordings. Your Contribution Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviours you’ll need for success at Veo. Veo value results over process. Now this might sound innocent enough, but in Veo, this is really lived. All processes are questioned, as they should be!Responsibilities • Respond to customer requests clearly and comprehensively as a front-line supporter. We operate via email, phone, and chat, • Support the second line team by resolving general tickets and only forwarding the complex ones to the next level, • Adhere to our KPIs for a low response time, minimal backlog, and a high customer satisfaction, • Communicate relevant feedback and issues from customers within the support team using the right escalation flows and channels, • Provide feedback for optimizing the processes that we currently work withPreferred qualifications, • Fluency in French and English is a requirement, • Experience in customer-facing roles., • Experience with tech support and/or product support., • Excellent written communication skills., • Love of Soccer, • Passionate about helping people and making them succeed., • Solution-oriented mindset and a structured approach to work., • Familiarity with customer service tools is an advantage.

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