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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
About Us Astoria World Manor is a Event Venue in Astoria, NY. We are professional, rewarding, supportive and our goal is to become the best venue and catering company in Queens, New York and serve the community with the best hospitality for generations. Our work environment includes: Food provided Growth opportunities On-the-job training Lively atmosphere Flexible working hours We are seeking dedicated and enthusiastic Event Servers to join our dynamic team at Astoria World Manor. As an Event Server, you will play a crucial role in ensuring the smooth execution of events and delivering exceptional service to our clients and their guests. Your attention to detail, professional demeanor, and ability to work efficiently in a fast-paced environment will contribute to creating unforgettable experiences for our clientele. Responsibilities: - Set up event rooms according to the event specifications, including arranging tables, chairs, linens, and decorations. - Greet guests upon arrival, assist with seating arrangements, and provide menus or information about the event. - Serve food and beverages promptly and accurately, adhering to our service standards and ensuring guest satisfaction. - Monitor guests' needs throughout the event, anticipating and responding to requests in a polite and efficient manner. - Maintain a clean and organized work area, ensuring all supplies are adequately stocked and equipment is functioning properly. - Collaborate with the kitchen and bar staff to coordinate the timing of food service and ensure a seamless flow of operations. - Assist with event breakdown and cleanup, including clearing tables, removing linens, and returning equipment to its designated storage area. - Follow all safety and sanitation protocols to maintain a safe and hygienic environment for guests and fellow team members. - Provide exceptional customer service, addressing any guest concerns or complaints promptly and professionally. Required Qualifications: - **Uniforms are required: Black Tuxedo Jacket, White Dress Shirt, Black Tuxedo Pants, Black Non-slip Shoes required. - Previous experience in banquet service or a similar hospitality role is preferred. - Excellent interpersonal and communication skills, with the ability to interact with guests and team members in a friendly and professional manner. - Strong organizational skills and the ability to multitask effectively in a high-pressure environment. - Attention to detail and a commitment to maintaining a high standard of service and presentation. - Physical stamina and the ability to stand for extended periods, lift and carry trays of food and beverages, and navigate through a busy event space. - Flexibility to work evenings, weekends, and holidays, as events at our venue may take place at any time. Preferred Education and Training: - High school diploma or equivalent is required. - Completion of a hospitality or food service-related program is an asset. Join our team of dedicated professionals and be part of creating memorable moments for our clients on their special day. Apply today to become an Event Server at Astoria World Manor. Job Type: Part-time Pay: $16.00 - $18.00 per hour Expected hours: 8 – 40 per week Benefits: Tip Employee discount Flexible schedule Paid training Shift: 10 hour shift 8 hour shift Day shift Evening shift Night shift Weekly day range: Every weekend Monday to Friday Weekends as needed Ability to commute/relocate: Astoria, NY 11102: Reliably commute Work Location: In person
Full job description Benefits: 401(k) 401(k) matching Bonus based on performance Health insurance Paid time off Training & development Pharmacy Clerk with room for growth! We will train you in the clerk/cashier position. For the right candidate this could be a great starting position with room for advancement. The right candidate that shows strong work ethic and potential can be trained for a Pharmacy Technician position. Responsibilities As a Pharmacy Clerk & Cashier, you will combine your clerical abilities with a dedication to customer service in order to support the everyday operations at Parkside. You will handle OTC pharmacy orders, provide general and OTC customer service, complete administrative tasks and support the dispensing of pharmaceutical medications. Must be able to use cash register to check out customers and charge credit cards. Perform Clerical Duties You will play the role of receptionist, answering phones and greeting new customers in person. You are the face and voice of customer service for our patients at Parkside. You will receive customer requests and try to resolve any customer issues, while referring to supervisory staff when necessary. You will also assist patients with OTC products, monitor OTC inventory, reorder & restock OTC products. Receive and Process Orders You will receive prescription orders and then must accurately enter all necessary prescription, insurance and customer information in the appropriate computer system. You will prepare accurate documentation of orders and send them to the Pharmacist to be filled. Conduct Pharmacy Transactions Once an order is filled, you will be responsible for packaging it and completing the sales transaction. This can include creating, printing and attaching appropriate prescription labels and packaging. You will also acts as a cashier, processing sales and operating the pharmacy’s POS system. Assist Pharmacy Staff You may be asked to perform any number of additional duties in order to support the operation of the pharmacy and our personnel. This often includes taking inventory, noting stock levels and notifying our pharmacist of any inventory that is low or close to expiring. It can also include performing some pharmacy services under direct supervision of the pharmaceutical staff. Pharmacy Clerk Skills MUST have previous Pharmacy experience. MUST have upbeat and friendly attitude towards customers, providers and staff. Team player with ability to proactively offer help where needed. Detail-oriented with strong interpersonal skills. Meet deadlines in a fast-paced environment Excellent communication abilities, both verbal and written. Entering data quickly and accurately Providing customer service, both face to face and on the telephone Standing for long periods of time Operating cash registers and other related machines HOURS: Monday - Friday from 9:30am - 5:30pm
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Responsibilities Interview patients and document basic medical history Organize and schedule appointments Update and file medical records and insurance reports Arrange hospital admissions and laboratory services Check with patients and type up patients charts Assist during medical examinations Produce and distribute correspondence memos, letters, faxes and forms Handle receivable and payable accounts and keep financial records Prepare and clean treatment rooms and medical instruments Skills Proven working experience as a medical assistant or medical secretary Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritise work Social perceptiveness and service oriented Excellent written and verbal communication skills Strong organisational and planning skills Proficiency in MS Office and patient management software Degree in medical assistance
Full Job Description About Jericho Project Jericho Project is a nationally-acclaimed nonprofit ending homelessness at its roots by enabling homeless individuals and families to attain quality housing, employment and mental and physical health services. The 40-year-old nonprofit serves over 2,500 individuals, including 700 veterans, annually. Jericho has been a key partner in New York City’s initiative to end veterans’ homelessness, and is leading bold, innovative strategies to do the same for families and young adults. Our programs touch four cornerstones of a person’s life: housing, employment, wellness and family stability. We create a culture of “moving on” through a foundation of housing and supportive services provided by expert program specialists and case managers. We have over 550 units of supportive housing including 8 residences in the Bronx and Harlem, as well as scatter-site apartments throughout NYC. About the Position Jericho Project is seeking an experienced and responsible individual to join its team as a House Manager. The House Manager reports to the Manager, Building Operations and is responsible for the overall security of the site and assistance with clerical duties. Responsibilities: Ø Secure and maintain the safety of the tenants and the facility. Ø Distribute mail correspondences in the appropriate mail slot. Ø Provide crisis intervention when necessary. Ø Administer Narcan Nasal Spray to residents during a medical emergency. Ø Responsible for reporting and electronically document all incidents on site. Ø Monitor and visually verify that clients are safe by conducting wellness checks in accordance with Directors and Case Manager’s directive and client request(s). Ø Monitor and log client/visitor activity in logbook. Ø Provide support to Loring Place tenants when lockouts occur by providing access to their room. Ø Maintain compliance with fire safety codes. Ø Maintain the residence secure by conducting floor checks at the beginning of every shift. Ø Periodically attend house meetings, case conferences, and staff meetings. Ø Other duties as assigned. Ø This is a Per Diem position. There is no set schedule, hours are assigned according to the needs of the business. Requirements: Ø 1-year customer service experience required. Ø Fire Guard Certification required. (Must obtain within first year of employment) Ø Basic computer skills knowledge required. Ø Ability to communicate clearly and concisely both verbally and in writing. Ø Other duties as assigned. Ø Candidate has at least one years of experience working with individuals in with substance abuse history. Ø An understanding of working with individuals who have experienced homelessness and substance use. Compensation: The salary for this position is $17.50 per hour. Employees are eligible for a merit increase annually. Merit increases are based on the employee’s performance during the prior year. How to Apply: Interested applicants must submit a cover letter and with salary requirements. Human Resources Department Jericho Project Job Code: House Manager 245 W. 29th Street, Suite 902 New York, NY 10001 Jericho Project is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant. Job Type: Part-time Pay: $17.50 per hour Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Overnight shift Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) receptionist: 1 year (Preferred) License/Certification: Fire Guard certification (Preferred) Work Location: In person
The Sales lead is passionate about Cannabis, provides product knowledge to our customers and explains the benefits of buying specific products. The Sales Lead delivers the Company’s retail promise to every customer visiting the Dispensary. Provides supervisor customer service and education guidance to registered patients and Designated Primary Caregiver (“DPC”). Take patients orders, record sales in the Inventory Control System (“ICS”), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance. The Sales Lead or Cannabis Advisor Lead collaborates with the Assistant Manager, Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. This role is a developmental opportunity in preparation for a management position. Duties/Responsibilities/Tasks Greets patients and DPC’s and escorts them from the waiting room to the secured sales dispensary. Provides orientation and tours for first-time clients. Follows the Company’s selling standards to meet the team and individual sales goals and metrics. Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all medical Cannabis and related products, except samples, secured and behind a counter. Models best-in-class service experience that consistently strives to exceed customers’ expectations. Make sales and prepares approved sales from the client. Calculates sales price and enters into the cash register. Collects the amount due from the client in cash or via a cashless debit transaction. Packages order, checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales from ICS agent for entry. Escort client waiting room to exit. Escort next client to secure sales area. Inspires customer confidence and creates loyalty to Company brand. Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures. Is accountable for accurately utilizing the Company’s Point of Sale system. Communicates with the patient coordinator to maintain patient traffic flow and maximize sales and customer satisfaction. Responds to in-person patient requests, compliments, and resolves simple complaints, through e-mail, or by the phone requesting supervisor support as needed. Maintains organization of dispensary and through daily upkeep and light cleaning. Maintains quality and appearance of the product by removing shake and stems, while checking for mold, mildew, expiration or sell-by dates, or defective products, and keeping samples clean and in order. Maintains knowledge of all medical Cannabis, and related products and services offered, as well as applicable state and local laws and regulations and industry news. Educates patients and DPD’s on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods. Provides education materials and resources for patients and DPCs as needed. Records specific request, preferences, and notifications for patients and DPCs using the internal Electronic Verification System (“EVS”) and ICS and follow up as needed. Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use the suggestion box in the waiting room. Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus and checklist as needed. Coordinates supply orders with the dispensary manager as needed. Other responsibilities and duties assigned by the Manager or Assistant Manager. Job Requirements 2+ years of retail or customer service experience required. High School Diploma or GED preferred. Knowledge of recreational Cannabis policy and law is preferred but not required. Must be able to ensure accurate data-entry and record keeping. Ability to work in a fast-paced, changing, and challenging environment is required. Proficiency in Windows-based and other software and Internet navigation is required. Point of Sale software and cash handling experience is preferred. Additional Requirements: Must be at least 21 years of age. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $21.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Weekly day range: Monday to Friday Weekends as needed
1. This process outlines budtender responsibilities at opening, with a focus on the sales floor. 2. Turn on all computers and navigate to the Point-of-Sale system. 3. Turn on any other electronic systems and devices, including sound system, televisions, kiosks, etc. 4. Go to the manager and get your cash drawer: a. Count your drawer to ensure the correct starting denomination and sign-off on receipt; if you need any change, inform the manager sign-off on receipt; if you need any change, inform the manager b. Put your drawer into your till c. Assign the drawer to yourself in the POS d. Log into the POS on your computer 5. Take the sample Adult Use cannabis products from the secure storage room to the sales floor. 6. Ensure all Adult-Use cannabis products are stocked based on expected sales for that day of the week, with sufficient inventory for the operating week. 7. Ensure Adult-Use cannabis flower in sample jars are filled and labeled appropriately and that the jar contents has flower that is fresh, fragrant, correctly labeled, and free from dust/debris. 8. Assist inventory manager(s) with any auditing / counting of cannabis product inventory if asked by general or inventory manager. 9. Ensure the checkout area is clean, tidy, and well-stocked; ensure necessary supplies are stocked and sufficient customer-receipt printing paper is available 10. Ensure the sales floor area is clean and tidy. 11. All opening tasks must be completed at least five (5) minutes before opening; all budtenders must be ready to start servicing customers at this time and all badges must be visible. 12. Throughout the day: a. Package up cash into appropriate denomination bundles for more b. efficient cash drawer count out at the end of the shift or at closing (bundle $1 into stacks of $25; $5 into stacks of $100; 10’s = $250). c. Sanitize the sales floor regularly as outlined by your region’s COVID and other protocols. d. Clean and tidy the bud room and check out area as time allows to make the closing cleaning process smoother.